Mad Hatter's Tea at Sanderson in City of London, Westminster

Great staff great experience food was good my daughter loved the cotton candy

All of the food lovely. Often with an afternoon tea one of the parts is disappointing but not with this one. Service friendly, and attentive without being smothering and very polite. Don’t be put off by the outside of the building - inside is lovely. Just excellent. Would recommend.

It was an enchanting experience! The waitstaff were wonderful and attentive. They even brought me out a Birthday cake with a candle.

Service was fast and looked organised. We enjoyed Food and teas were at point!

We were sat in a bar area which was very warm. None of the special touches of the tea were explained properly (we didn’t know that one of the drinks changed colour, we didn’t get the little music box that other tables had) we were basically plonked in a corner, served our food and left to it. We weren’t offered any refills on tea, sandwiches etc. when the bill came - £95 inc service charge. Most of our food was untouched as it was shocking, and this looked similar for many tables around us. I’d choose another option elsewhere next time.

Me & my Son we really loved the experience, all was perfect. Relax and enjoyable.

We really enjoyed our afternoon! Thank you Sanderson team.

Great themed afternoon tea. Great flavour teas, amazing cakes, unlimited savoury (always a game changer) and really attentive and friendly staff. Really nice unhurried time

Really friendly staff, they couldn’t have done enough to help us and make sure we had a lovely time. Food was fantastic and tea was delicious. Really recommend.

Paid £130 on the website for afternoon tea. Got charged £200 on the day by the staff and wasnt allowed to leave until i payed.

Exquisite🙃 Thank you all for a great day. Really enjoyed!

Went to Mad Hatters tea to celebrate my daughter’s birthday. The service was terrible - took 30 minutes to get a pot of tea, then we were given the wrong sandwiches when we specifically called out that we wanted vegetarian. Pastries were okay, but it’s not worth the $$$

Delicious afternoon tea - loved the extra sandwiches.

Really good day! We are satisfied all around! Thanks!

We went for my mother's birthday and she loved it, it was our first time so we where plenty surprised when they brought out the birthday plate for her. Our server was amazing taking time to explain what was served on our afternoon tea. Would 100% recommend

Absolutely lovely afternoon tea. Sandwiches and cakes were delicious. I cannot ask for more. Team were amazing. Will definitely return as had such a lovely time!

If you want a casual place to get afternoon tea, this is the place to go! It was whimsical and fun. The tea, the sandwiches, and the desserts were outstanding. Service was impeccable. We had a relaxing afternoon eating, sipping champagne and of course, drinking our tea.

We had the best time at the Mad Hatters Tea - did not disappoint - the kids felt so special and adults alike. There was a table of women beside us having girls day and several families like ours enjoying the afternoon. Such a great way for my kids to experience their first tea!

Fabulous afternoon tea experience, friendly staff who offered to take a photo of us at our table, unlimited refills of tea and sandwiches were also offered.

Had a lovely time. Great ambiance, a lot of little details that make the outing fun. Great food. Outstanding service by Robert & Mohammed. This is our second time and we will return! Much thanks !

Delicious!!!!!!!!! Thanks team for real experience here!

Our afternoon tea was beautiful and delicious. The staff were really helpful and the atmosphere was lovely.

Unfortunately the food was not a good standard, not enjoyable.

Had such a wonderful time! The food was lovely, the staff were incredibly friendly and I loved all the beautiful decor!

Excellent food and service lovely place afternoon tea was lovely and a big thank you to Robert for great service

We were at the Sanderson for their Mad Hatter Afternoon tea and had an excellent time! The tea and food were delicious and very creative going along with the Mad Hatter theme. The service was wonderful and it was very helpful that they had a gluten free menu for our friend. We were very pleased with the whole event!

Nice afternoon tea served. Teas are really interesting, food well presented and tasty!

Great and whimsical afternoon tea at Sanderson! Thoroughly enjoyed it.

Super! Nicely, lovely, so cute! Thank you very much!

Cosy afternoon tea! Was really nice and we executed!

relli gud, wi enjoied! Thank iu' Loveli afternoo spent!

A lovely cozy time! A lite atmosphere and charming staff.

This was stunning!! Loved the little Prawn tart, truffle cream toast and all others little treats! Magic⭐️

Our experience was so please-full and i would strongly reccoment!

My Partner and i we loved it! Was all decorated nicely and served carefully. Thank you

Tea party!! This is all about!! Very well executed!!

Very very good! One of the best around afternoon tea!

Everyone was so pleasant, service excellent. Food filling, so much detail on patisseries.

Our experience was great, top to bottom we enjoy every bit!

Vegan & Gluten free are awesome! Could not ask more! Thanks!

Lovely Jobely! Really good Afternoon tea! We ll be back!!

5-5-5-5 Weldone to the Sanderson & Mad hatter team!

Amazing food, service. Great day spent with my daughter and I

Really good value! Great food & service giving me chance to raccomend!!

Our Experience was good, fun, lovely enthusiastic and original! Merci!!

Stunning! Overall best afternoon tea in a while!! Thank you!

This was Fantastic! Chicken sandwich was delish and the Truffle one! Great visit thank you!!

Bit cold area but very tasty food! We had a lovely experience!

very cute sweets and theme! So cute and perfect for family x

We loved it! Nice teas selection and planty/delicious food! Worth it!!!

Terrible service not welcoming at all. Had to constantly ask for things like clean cutlery not asked once if everything was ok. After upgrading to the champagne package was then given a glass of flat champagne no apology. Over priced for what you get. When requesting more sandwiches as only had two finger sandwiches each, we received two finger sandwiches to share! I have been here several times before however totally gone downhill, much better afternoon teas in London for that price. Totally disappointing.

Disappointing. Sandwiches were served on stale bread, they were cold and had obviously been prepared earlier and sat in a fridge for some time. For the price I would have at least expected freshly made food

Yum!!! Seriously good experience! We are going to be back soon!

It was very cold and sat at a table where cold air was blowing on me when we asked to move staff were helpful and moved us but it was still cold and I had to sit with my coat on whole time

it was a beautiful place. The food was excellent but expensive for knowing what I was getting it was worth it, especially for New Year's Eve.

Excellent afternoon tea. From the presentation of the table setting to the food -it was a fantastic experience! They offer delightful menus for both vegetarian and gluten free diners!

Good good. Possibly needed more savoury. Too much sweet cakes. But altogether a great experience!

Absolutely awful and not worth the price at all! This was an expensive experience and they sit you on a cold patio with heaters that do nothing and our waiter told us we could continue to ask for more sandwiches and tea and he dropped our food off and never was seen again?? The food was mostly inedible and tasted old. I had to flag someone down to even get the bill and the manager gave us a measly 10% off as if that does anything. Still never told us where our waiter even went. Don't waste your money!!!

I was really disappointed with the mad hatter’s afternoon tea. Having been to several other afternoon teas this was really disappointing. The venue was not great and we were outside in a marque in December which wasn’t a great start. They did provide heaters and blankets but I wasn’t dressed for outdoors at four o clock dinning in December. There were lots of families and groups there which seemed to put a strain on the staff team who were slow to serve us however when they did they were polite and courteous and helpful with the tea menu which was potentially the high light. The crockery was creative tea party, but the food was really disappointing, too many flavours for me mixed together in the savoury dishes made them quite unpleasant, the mini pastries weren’t great , the scones were lovely arrived warm and very tasty and the Alice in wonderland candy floss cup and bubble tea potion were very quirky and fun. However it was not worth the money and I couldn’t recommend it for others.

I don’t understand why it’s held outside when it’s so cold thinking the overhead heaters will be sufficient and so much space inside!! We started off okay, it was cold but after a while the cold hit us and ruined the experience - very disappointing! I thought the food was okay, nothing amazing to be honest - I’ve had better! When asked if we’d like more sandwiches, 1 additional sandwich was provided! Overrated, especially this time of year… ruined the experience

Excellent! Wonderful food and service Thank you Zanzibar! We loved it

Great afternoon tea. The tea selection is very good and they let you drink as many tea as you wish. Everything we tried was delicious. I recommend the Alice tea and white rabbit tea. The food is very good. And lots of it. You can feel the high quality of the products. It’s not only food, it’s an experience. We came here instead of lunch and didn’t need anything else. Service is very good, very attentive and lets you know about all the things you can re-order. I will definitely come back again.

We had the most wonderful time. Our server was incredibly nice and helpful. The food was delicious and abundant. We couldn’t even finish everything, but I will be dreaming about that pastries for a long time!

È un'esperienza particolare e carina da fare se sei a Londra, ma è troppo costosa...

The most Magical Afternoon Tea ever, perfect in every way!

Really enjoyed. Was a little expensive, but fit and service were great

Such a disappointing experience. Having enjoyed afternoon tea at other lovely venues I found the Sanderson’s offering to be far below the competition. The venue was outdoors in the middle of winter so was freezing even with outdoor heaters. We moved indoors where there was almost no ambience. The hotel is tired and a bit cheap looking and the serving staff were dressed very casually in jeans. While the service was ok and the staff were polite it felt very far from a high class offering. This may have been more acceptable if the price was reasonable but it’s priced far too expensively for the low class of experience. While the Alice in Wonderland theme sounds great in theory and the cakes etc were tasty the vibe overall was very kindergarten level but with a 5 star price. I would not recommend coming here for an afternoon tea. There were 3 of us (2 adults, 1 child) and our total bill was £240. Save your money for Fortnum and Mason or others.

Highly recommended. What a find! Gorgeous food and amazing service.

The idea of this was lovely. The serving staff are lovely and mostly quite attentive. There is a wide range of drinks and they do offer top ups super regularly. The food sadly was a bit of a let down. The sandwiches were average and the parmesan and truffle one is very sickly. The puddings were all very sweet and although had a slight hint of the flavour they were aren't to be but sadly not quite up to the standard expected given the price. Overall it was a nice experience. The venue is pretty naff from outside but actually nice inside. They offer blankets and comfy seats, but it does get cold on the winter so take a thick coat!

Delish day out top to bottom! We have to say thanks to the team for service and food provided!!!

Wat a wonderfull day!!! Thank you soo much!!!!!!!!

We had our hoped time, enjoyed the experience and we left happy x

All was great as expected. A bit more thematic music would help. Thank you for food & service.

This was way bwtter then few years ago, So delicates sweets & rich well balanced savouries! Tea selection was great and service attentive!

The Mad Hatter’s Tea Party was an unforgettable experience with my 4 nieces and sister! The creative treats and atmosphere made it a perfect afternoon. Highly recommend for anyone seeking a unique and delightful tea experience!

Had a really lovely experience. I have food allergies and they were so accommodating-it was wonderful! Tea was just superb.

All very nice, taste, smell, look! Cheers again! Haloa

Maybe not best location, took a bit to get here.. But experience was great Thank u

Table was a bit woobly but the rest was great. Lot of refill thanks

We spent a good amount of time here as we have wanted to try this experience out for a while. Finally had the chance as we were celebrating our wedding anniversary. The staff were very nice and the food was plentiful and delicious - there was a lot of variety and our dietary requirements were taken into account. Our host Mohammed was very friendly and made sure we were happy throughout the experience. Will come again!

Our server Mehdi was Super!! Little thematic pastries were cutes!! Thank you xxx

Good selection of teas... what I didn't know until I got there, was tea and the sandwiches are all you can eat... you can swap the teas around to have a try of everything.

Fantastic afternoon! Amazing service! Great teas selection! Tasty food! Yum!! x

The whole experience was amazing. Great servers, food was amazing as well!

Lovely! Great place to be if you want to impress your guest!!! Cheers!!

Exceptional tea!!!! We had a great time. Food was so much and we all enjoy it! Cheers

Nice experience food unbeliveble! Little cakes are so cute and savoury endless!!!!! Thankssssssss!

Booked mad hatters afternoon tea for friends birthday … had a great time !! Food was amazing as well as the service !! Would definitely recommend and will be retuning here again soon … thank you for an awesome experience

Location could be better, was a bit cold out there. But food, tea & service was great!! Thanks

All was tasty and accurate! Best afternoon tea so far!!! We ll be back!! Thank you!

Wonderful wonderland🐛 Thank you from My Family. Magic x

We enjoyed every bit! Warm staff and great food, thank u x

Was my dad birthday and all went perfect! Thank you for great experience!!

Wonderful Experience for our first time in London . The service was amazing and food was excellent .

Amazing afternoon tea everything was delicious and the service was first class

Lovely time today, very very interesting experience! Food theme was incredible and tea service was spot on. Thank you!!

Very average afternoon tea. Lovely concept but not well delivered. Service average.

The experience is quite poor, it is not set in Alice in Wonderland. The only thing they have from Alice is the tableware, which is beautiful, but neither the place nor the atmosphere matches it. It is true that the food is good but the price is very high to be on a shabby terrace with a table without even a tablecloth. I did not like it and I will not return.

Wow what an experience!! GF Option are made in house and all taste delicious!! That chocolate bar is really tasty! Tea was also good and service well done. Cheers!

This was my first experience with a formal-ish (though come as you are) English tea service and it was lovely, with plates featuring classic Alice in Wonderland artwork from John Tenniel and delightfully themed teas and sweets. I had the Cheshire Cat tea which was delicious and the sandwiches and sweets were decadent. I would definitely do this again the next time I'm in London.