Macdonald Brothers Butchers in Perth & Kinross

Popped in here for lunch with our dog. Decent amount of choice on the lunch menu. The steak pie was steak with a pastry top, rather than the pie we expected. The omelette was tasty and the portions were large. The staff were friendly and the service was quick.

Almost 5 pounds for a cappuccino for which no order has been taken at first, for which you then have to wait more than 20 minutes, with a spoon and sugar missing and, as a highlight, a 10% service fee appears on the bill? As beautiful as it is in Gleneagles - unfortunately we didn't like it at all...

Went for lunch yesterday with my parents and dog on arrival our table was clearly marked ours and there was already a bowl of water awaiting my dog I thought this was super sweet and thoughtful, the waitress we had was brilliant with my wee Jack Russell she gave him a few biscuits and attention he loved it. Service was quick and the food as always was delicious. Lovely warm welcoming place to eat out and we always choose here when we go for lunch. Great menu lots of choice.

We were enjoying a nice drink in the beer garden one sunny afternoon, when a youth started shouting & swearing at us because we were English (which was funny in itself because none of us are 100% English). The locals were appalled at his behaviour & the landlord immediately ejected him, however, it cast a shadow on our visit.

I give up, I really do. Have stopped using the restaurant because the food is pretty poor and the staff are surly at best. This morning I wanted to purchase a food item which they have stocked for years. First young girl I asked couldn't understand what I was asking for, second one said they didn't stock it although she has served me in the past and the third one said it had sold out but they might be getting some in in a couple of weeks. Several other local people have mentioned how rude the staff were. Hospitable is not a word you can use for this place and yet years ago it used to be good on all counts.