GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.1

Based on 2.110 opinions finded in 2 websites

site_photo4

Nº 2631 in 7028 in City of London, Westminster

Nº 99 of 297 American in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..steakchickenmeatmustfilletfishsmokedchocolatepaybeautifulcookedtunaribsteakscakecream

comment_iconOpinions

We went for a quick lunch on Friday and the food was amazing. We were very well looked after by Marie. Would definitely recommend.

site_logo

nattakan p . 2024-10-26

MORE AT TripAdvisor

My friend and I who are both foodies and decide to try out M Restaurant for this the Saturday sakura brunch for our catch up. The food was good and we got unlimited cocktails and wine with it.

site_logo

Giselle Baptiste . 2024-09-17

MORE AT TripAdvisor

Here’s a shorter version of the review: --- I had a great experience at [M Restaurant], thanks to our waiter, Iaroslav. He was attentive, knowledgeable, and made excellent menu recommendations. His friendly and professional service really stood out, making our meal enjoyable from start to finish. Highly recommend asking for him if you visit!

site_logo

Marcela B . 2024-09-04

MORE AT TripAdvisor

First time here and the last when you can get a better meal next door at Brasserie Blanc at a fraction of the cost. £25 for tuna tartar which was tiny and of poor quality is just one example. Another was the time it took 2 beers to arrive and finally the waiter pushing for a favourable review so he can get a voucher to take his friends out! He was also pushing to take each of our phones to save time on writing the reviews. … well that is a first. Terribly overpriced, average food…

site_logo

Jon . 2024-09-04

MORE AT TripAdvisor

Thomas was very good waiter today very nice guy and wonderful food here at M

site_logo

Joe Walford . 2024-08-12

MORE AT Google

Thomas provided great service and food was greats also would recommend to anyone and his recommendations was great as well

site_logo

James H . 2024-08-12

MORE AT TripAdvisor

Thomas did great with his recommendations of ribeye on the bone and wines

site_logo

Tom Berry . 2024-08-12

MORE AT Google

Thomas did very well today with recommending steaks and sides

site_logo

Anthony Corlett . 2024-08-12

MORE AT Google

Thomas was fabulous….we loved the food and he was absolutely charming. Highly recommend

site_logo

Kirsten Dunlop . 2024-08-02

MORE AT Google

Amazing Friday limitless lunch! Great food, lots of very good booze, I feel very satisfied 😊

site_logo

David Duncan . 2024-08-02

MORE AT Google

Great menu. The food was delicious. Having a set menu makes it easier. Thomas was our waiter and was very friendly and professional.

site_logo

David Le Hen . 2024-08-02

MORE AT Google

Thomas was great today honestly

site_logo

Adrian King . 2024-08-02

MORE AT Google

Really lovely food. Everything was perfect for my brothers birthday. Our server Thomas was great - knowledgeable and friendly!

site_logo

Alan Duncan . 2024-08-02

MORE AT Google

Thomas was great server for our endless lunch we had today

site_logo

gareth roberts . 2024-08-02

MORE AT Google

Thomas was the best host and service was amazing

site_logo

Luke Mackowski . 2024-08-02

MORE AT Google

Had and endless lunch today with the guys and Thomas was great

site_logo

Richard Williams . 2024-08-02

MORE AT Google

Excellent service. Thomas kept us topped up and happy!

site_logo

David Barker . 2024-08-02

MORE AT Google

Ryan and the team have provided us with excellent service throughout the evening. The starters and mains were above average, whilst the deserts were lovely (everything aside from the sorbets). The location is optimal, right at the heart of Bank. The interior sitting area is lovely, the exterior is quite limited however, Overall, a good experience - recommended.

site_logo

Max S . 2024-08-01

MORE AT Google

This was a lovely spot for a quiet but delicious lunch (I recommend the dumplings) and Thomas was an absolutely fantastic server, all of his recommendations were spot on!

site_logo

Chelle D . 2024-07-23

MORE AT TripAdvisor

Thomas looked after usxwith great attention to detail .... very kind and a true person who gave us everything we asked for

site_logo

Mark Calver . 2024-07-23

MORE AT Google

Thomas was fabulous- knowledgeable and thoughtful re his recommendations on food choices and particularly on wine ! .

site_logo

Aidan D . 2024-07-23

MORE AT TripAdvisor

Restaurant was good with nice decor, the service from one particular member of staff was very good….. however 1 member of staff should not be catering to 15 people I feel it was too much pressure on him. The food was okay. The chicken was tasty and the dessert was amazing but the dessert took 15 minutes to arrive. the steak was under cooked for most of the table and some people even ended up with food poisoning the next day. People who ordered medium got rare steaks. Overall all the restaurant was okay

site_logo

Ashantia Williams . 2024-07-20

MORE AT Google

Our waiter Thomas was really attentive, great sense of humour and very helpful with many options. The food was extremely good and the staff made my birthday extra special.

site_logo

Carol B . 2024-07-18

MORE AT TripAdvisor

Best steak in London (rib eye medium rare!) Update.... had the Wagu today. Best ever.

site_logo

Tom Davies . 2024-07-12

MORE AT Google

Thomas (our server) was great and the food was fantastic. Great service and atmosphere. Perfect place to bring clients.

site_logo

Alexandra R . 2024-07-11

MORE AT TripAdvisor

Had a great meal here with friends. Had Leo as our waiter and was extremely friendly and made the meal a great experience. I will 100% be coming back.

site_logo

Connor Porter . 2024-06-29

MORE AT Google

The private dining room was beautiful and coast. Service and staff were amazing! They went above and beyond for us to have a great time. The events coordinator Lucy and our host Freya were both amazing. Food was good. The starters, pork belly and plum cheesecake were very nice.

site_logo

Renee Nae . 2024-06-27

MORE AT Google

Amazing restaurant with brilliant staff and ridiculously great food. The manager Matt was a breath of fresh air and the whole team were top notch.

site_logo

Kwabena Anderson . 2024-06-25

MORE AT Google

Good food, steak was cooked perfectly to order, great drinks and atmosphere

site_logo

Amelia K . 2024-06-25

MORE AT Google

Excellent restaurant. Amazing food and full of very friendly, knowledgeable staff. The manager Matt was extremely helpful and provided a first class service.

site_logo

Rico joseph . 2024-06-24

MORE AT Google

Brilliant restaurant. Great food and full of very friendly, knowledgeable staff.

site_logo

Jonno Morley . 2024-06-21

MORE AT Google

Me and my girlfirend visited the restaurant on our anniversary and we had an amazing night, with Nice food and wine, we didnt know much about wine but Leonardo managed to help us out on the best wine we had to match our Argentinian Ribeye. We are looking foward to visit the place again any time soon :)

site_logo

victor hugo bosco . 2024-06-19

MORE AT Google

Have been here for a few corporate type events (from memory mardi gras celebration and a couple of others) over the last two years and always had a pleasant time with lovely canapés. I finally had the pleasure of coming for the full dining experience recently while on the search for good steak and wine- I wasn’t left disappointed! Fantastic quality steak, great wine selection that the waiter was very passionate and knowledgeable about. He was also rather patient with my broken Portuguese that I insisted on trying to practice on him when I found out he was Brazilian! Thanks Leonardo for hosting a great evening for us- we left smiling!

site_logo

Micha . 2024-06-18

MORE AT Google

What makes this restaurant a unique experience is not just the good food, but mainly the service. Leonardo Sossai attended us this week and he is simply adorable. So, we can only thank him for the excellent wine recommendations and the impeccable service he provided us, making this a memorable experience.

site_logo

Vivian Paolli . 2024-06-18

MORE AT Google

Just had a fantastic lunch and Toni was exceptional!!

site_logo

Jennifer Thornton . 2024-06-14

MORE AT Google

Fantastic meal. Our server Toni was absolutely lovely. Nothing every too much trouble. Friendly and so welcoming. Beef Wellington was amazing also!!

site_logo

kamilah bartley . 2024-06-11

MORE AT Google

Awful service, we were ignored repeatedly. Very nosy and food was terrible.

site_logo

Tina K . 2024-06-09

MORE AT Google

Very quiet on a Saturday night. Have been during the week and it was lot more lively

site_logo

Daniel Rapson . 2024-06-09

MORE AT Google

Food was good overall. Quite pricey and service was fine although took longer than I would have expected. Could be due to number of groups.

site_logo

Rebecca Campbell . 2024-06-08

MORE AT Google

What a shame. Terrible terrible wait staff. Either their collective first day or understaffed or both. Food was cold, orders muddled, and cocktails bad. It's hard to make such a mess of steak, fries, and salad. This might be the worst team dinner I have been to which is a shame - the setting and atmosphere were lovely, but the food and service were really bad. It took hours also. I seldom write poor reviews - but this was bad....

site_logo

veryverytrickyindeed . 2024-06-08

MORE AT Google

Hosted a private event at the MRestaurant. The food was fantastic, but the service especially from pur server Thomas was above and beyond. He was almost everywhere all at once, no was left unattended for food or drinks. Everyone at MRestaurant were fantastic, but Thomas deserves a special shout out! Will book future events here 👍

site_logo

Chris Weir . 2024-06-07

MORE AT Google

I have been there on a private dining experience. Leonardo provided great service and recommended some amazing wine to go along with our food. Definitely recommend.

site_logo

Victor . 2024-05-26

MORE AT Google

Really enjoyed the Japanese brunch on Saturday. Food was very good and the cocktails flowing. A nice mix of traditional and ones we'd not tried before. The most disappointing course was the dessert, I had the choux bun and I found it quite dry but other than that everything else was delicious. Wasn't very busy at the time of our visit so a little lacking in atmosphere. Service very good

site_logo

Sue Woodward . 2024-05-23

MORE AT Google

The best part of this restaurant is undoubtedly the service. Our server, Toni, was absolutely fantastic as she was attentive, friendly, and an all around pleasure. The rest of the experience was a bit lacking as the food was just ok and the atmosphere a little lackluster. We went on a Saturday and it was pretty dead but we were told it is much more lively during the week when people are working in the area.

site_logo

Splish Splash . 2024-05-22

MORE AT Google

We had a nice lunch here. Leonardo provided great service and the steak tartare was top notch.

site_logo

Natasha . 2024-05-20

MORE AT Google

Amazing service! Big selection of meat and wine! As we selected the wine a taste of the recommended cuts was give! From start to end this was a great dinner experience.

site_logo

Emil Kongelys . 2024-05-16

MORE AT Google

My new favourite steak house in London. Service stands out. Great cocktails. Some interesting sides. The 1kg platter of 4 cuts is a perfect sharer for 2.

site_logo

Ben Hardy . 2024-05-15

MORE AT Google

Although I rarely write reviews, I feel compelled to warn and deter others about this establishment. My friend and I were repeatedly ignored by the waiting staff. Parts of our starter, main course, and dessert orders were forgotten, and we struggled to get the attention of our assigned waitress, who was clearly overwhelmed with too many tables. The clear understaffing significantly impacted our experience. The food itself was very average, especially considering the high prices. There was little to no value for money. Additionally, the noise level was so high that my friend and I, seated directly opposite each other, had to shout to have a conversation. I strongly advise avoiding this restaurant. There are many superior alternatives in the area, such as temper City and Le Relais de Venise l'Entrecôte.

site_logo

C K . 2024-05-15

MORE AT Google

Great meal and steak was just amazing.. great staff at hands for help and advice or suggestion

site_logo

Ibonge Kanefu . 2024-05-09

MORE AT Google

Nice Contemporary decor, set across 3 levels. I think more targeted to younger adults. I was on a buy a gift 3 course deal . Wasn't impressed with the deal menu and the starters were uninspiring.

site_logo

Shane . 2024-05-06

MORE AT Google

We visited yesterday for dinner and had such a wonderful experience. Leonardo our waiter gave such great service and advice. We had the sharing board trying each type of steak. Which we'd highly recommend!

site_logo

Lucy Lant . 2024-05-04

MORE AT Google

We had a private dinner downstairs last night and the service was fabulous. Thank you to the staff for being so accommodating with our seating arrangements. Toni was our server and she was fantastic. Lovely personality and so helpful. She made our dinner very fun! The steak was fantastic and the waygu dumpling and duck salad were amazing. Highly recommend.

site_logo

Casey Collett . 2024-04-16

MORE AT Google

Great place to have a casual meeting

site_logo

Andrew Kaplan . 2024-04-14

MORE AT Google

Service and greeting excellent, tabke very neet and clean, wine and drinks menu, avaliable immediately. Wine selection excellent, we had a Stellebich pilotage, seved and pour, allowed to taste. Starter Wagyu Tartare. Wow Main ribeye, hospital. Cabbage and triple cooked chips. Very well worth a visit

site_logo

MrLincrusta . 2024-04-11

MORE AT TripAdvisor

Delicious dinner of mainly vegetarian dishes. Service was great however the restaurant lacked atmosphere as it was so quiet.

site_logo

S H . 2024-04-10

MORE AT Google

Lovely work lunch, Antonia and Niko made our experience impeccable, highly recommended!

site_logo

Chifae Mzaydi . 2024-04-08

MORE AT Google

Antonia thanks for the extra beer at the end! Amazing service!!!!! Will come back again! Best restaurant is London!!!!

site_logo

Regimantas S . 2024-04-08

MORE AT TripAdvisor

From the moment we entered, everything was wonderful. The drinks at the bar were lovely, especially the Chocolate Indulgence, and the atmosphere was very relaxing. The food was excellent, with highlights being the truffle and ricotta agnolotti and the miso mushrooms. Our hostess Antonia especially was attentive, friendly, and went above and beyond to answer all our questions and more!

site_logo

Nick P . 2024-04-08

MORE AT TripAdvisor

Antionia provided amazing service

site_logo

Kris . 2024-04-08

MORE AT Google

Great business dinner. Thank you Nico and Antonio

site_logo

City Sklep . 2024-04-08

MORE AT Google

Food is good, but not better than any other restaurants in the area. Disappointed about the excessive price - average £100 per head for an average experience.

site_logo

daniel s . 2024-04-05

MORE AT Google

As a vegan, I didn't have any options on the menu, but the staff were very accommodating and made me a vegan 3 course meal. I appreciated not having to wait for my meals... which arrived at the same time as the others, which hasn't happened in similar restaurants before. But I must say it would be good to have some vegan options on the menu. And the dishes could be better- the quality of my charred hispi dish and chocolate brownie could be better. I enjoyed the starter. Friendly service.

site_logo

S N . 2024-03-21

MORE AT Google

Fantastic food,good atmosfhere and great service 👍

site_logo

dawaga . 2024-03-18

MORE AT Google

I attended a corporate hospitality event so my experience was unusual, but I was very impressed. The food was excellent, particularly the rib eye steak, which is difficult to get right when 200+ people are eating the same dish The brownie was also top class. The staff were slick and accomplished and the decor stylish. The high tech Japanese style toilets were a bonus.

site_logo

Richard Angell . 2024-03-17

MORE AT Google

Shocking service and an average steak. Staff had incorrect information and poor understanding of allergens. Service was incredibly slow. I’ve had steak as good or better for a fraction of the price. Incredibly disappointing experience alround.

site_logo

carys_g77 . 2024-03-15

MORE AT TripAdvisor

Mixed review which was rescued by Elizabeth, waitress and the Operations manager, Matt. Service started off quite poorly when we met the front of house reception team, whom were disgruntled in particular the young woman with black hair, receptionist 1 whom was not happy carrying the bags back to the cloakroom. When Sat at the round table - it was very rocky and unstable, any pressure on the side of the table had a risk of causing damage and unsettling comfort for others eating food. We raised that to the other receptionist whom seated us whom she mentioned she will get it addressed and she did not return to support. We escalated this again with another lead whom was wearing a blue suit and he just said “we can’t do anything” and was quite rude, therefore us to deal with it as he didn’t care, was quite surprised on such service. As he walked off and didn’t address the corners, the other guests were getting quite unhappy about lack of attention on the table, whereby we raised escalation again and fortunately operations manager, Matt intervened professionally and offered a few options, eventually offering a suitable table allocated for us. Service continued whereby we met an exceptional world class service by Elizabeth, whom was articulate, passionate and knowledgeable of the steak. Her excellent customer service reminded me of the world class experience I would receive in top restaurants in Dubai and Los Angeles. The starters and steak were superb, however the dessert was underwhelming. Nevertheless we admired the effort by Elizabeth to maintain a top quality service. Unfortunately the night ended poorly when a few guests raised questions on a few ingredients out of interest on the dessert, whereby the original receptionist 1 rolled her eyes and raised an eyebrow when overhearing. The team felt a bit intimidated by some of the staff such as the receptionists, for example one guest went to the male bathroom but was asked to leave by a blonde pregnant receptionist because she had to clean the sink. Many of our guests didn’t feel comfortable by a lot of the staff members excluding Matt and Elizabeth. This was personified at the end when the receptionists were reluctant to bring our bags in particularly waiting to leave at the lobby, with a sarcastic grin. I am shocked and disappointed by the customer service, some guests felt disgusted as one had a previous incident of a receptionist called Elina telling to call the restaurant after lunch service because she’s busy. Despite the food best mostly great and supported by the likes of Matt, Elizabeth and Daniel (reception manager), the front office staff were very unprofessional and didn’t care about customer service, therefore I wouldn’t recommend this restaurant.

site_logo

Sunny . 2024-03-08

MORE AT Google

Amazing Service provided by Ceasar, enjoyed celebrating our anniversary and the food was amazing too! Will definitely be coming back again.

site_logo

Pav K . 2024-03-08

MORE AT TripAdvisor

Marie the manager and Ryan were absolutely amazing! Made us feel absolutely spoilt. The food was of exquisite quality with flavours bursting in your mouth! Definitely recommend the wagyu tartare, the dumplings and the Beef Wellington. I came in for a business dinner and the staff were so attentive, it truly felt like a luxury experience. Brilliant - will be returning!

site_logo

Customer Service . 2024-03-06

MORE AT Google

Amazing service, food was great. The music was a bit too loud for my personal preference but otherwise the atmosphere was very nice. I ordered the shio koji-marinated chicken, Hispi cabbage and the miso mushrooms and they were all delicious.

site_logo

Olivia Wu . 2024-02-11

MORE AT Google

Me and my partner decided to try M during the xmas break. We were very pleased with such a lovely, friendly but professional service from Daniel and Freya. They suggested playing roulette which was a good entertainment and also we were lucky with our spin. We were celebrating our anniversary and we were given extra brownie which was so adorable from staff. Daniel also showed us around restaurant and event rooms. We may consider hiring a room for our company events too. In conclusion we had very pleasant experience and definitely will be back

site_logo

Barbora Pardubska . 2024-02-09

MORE AT Google

Disappointing! Attended a networking breakfast, ordered a 'hot' breakfast being the poached egg and avocado on toast. The avocado was pureed and did not taste fresh. The poached egg was cold and toast hard! Would not come back again.

site_logo

Anjli Kothary . 2024-02-08

MORE AT Google

We had a perfect evening there. They're dog friendly, which was perfect for us as we brought our dog on vacation with us. They all treated the three of us (yes, dog included) so well. The restaurant itself is beautiful, the music was great and the service was incredible. It was really fun seeing all the special things people got with their food, like the steak roulette. They really want everyone to have a wonderful time there. The food itself was amazing. The meat was beyond perfect, but what really blew me away was the hispi cabbage, definitely recommend that! We'll go back there when we visit London again ❤️

site_logo

Laura Manz . 2024-02-05

MORE AT Google

This review is purely directed at Elena who was on hand for my friend’s birthday dinner yesterday. Her customer service Was impeccable, she did not hesitate to help in any way that she could. She was thorough, kind and very patient with us considering it was a big group. I believe she’s an asset to the M ThreadNeedle Street branch and she deserves all her flowers. On another note, the food was okay, I believe the restaurant is best suited for the ambience and drinks which were both lovely.

site_logo

Abisola Present's . 2024-02-03

MORE AT Google

Good place for meat lovers. The steaks and beef Wellington were great and cooked to perfection. I also really enjoyed the starter of wild boar tortellini. The service was a bit slow but to be fair the restaurant was quite packed.

site_logo

Maija . 2024-01-27

MORE AT Google

We have been to this restaurant many times over the last c2 years for The Sporting Club functions. I’ve lived and traveled a lot over many years and found this restaurant to be one of the best ever. Keep it up and many thanks.

site_logo

David Anderson . 2024-01-16

MORE AT Google

Toni was our waiter for the massive group of 12 girls in pink and she did her think, unapologetically. She held it down and kept it professional and was a pure vibe.. we couldn't tip her, but Shoutout Toni🥰

site_logo

Xiaqua Li . 2024-01-14

MORE AT Google

Visited with a large group of family & friends for a family reunion. The restaurant was beautifully decorated and the ambience great. The waiters didn’t smile at all and could do better. When serving us water, it splashed all over the table and the waiters didn’t apologise or return to wipe the table. Service was very slow, the food was nice but the starter that some of us ordered (trout) was a rip off - 3 tiny strips which you could eat in one go! The rest of the meal was ok, though there were very limited choices on the set menu offered and it was very pricey. I have had better and tastier meals in similar restaurants which were not as pricey therefore I would not be returning to this restaurant.

site_logo

vykye2000 . 2024-01-10

MORE AT TripAdvisor

Walking into M Threadneedle Street, you instantly get good vibes. It's got this cool, elegant feel but still super chill. The staff? Absolute stars - they know their stuff and make you feel right at home. Let's talk food - it's amazing. You've got all these international flavors, and everything's like a little piece of art on your plate. But taste-wise, it's even better. Especially the steak - oh man, it's a must-try. Cooked just right and so flavorful.

site_logo

Simon Young . 2024-01-10

MORE AT Google

Awesome. Great ambience tasty food. Service is impeccable.

site_logo

Shimu . 2024-01-08

MORE AT Google

M is out there with the top restaurants that I have ever experienced, Dani made the entire experience perfect for me and my girlfriend. He made sure everything was perfect from his attitude to his service. The food was exceptional, the menu and food is exceptional and I will 100% will be back again.

site_logo

Level Up Gym . 2023-12-31

MORE AT Google

Amazing steak, the English rib eye was shots fired.

site_logo

T Green . 2023-12-30

MORE AT Google

A really nicely decorated restaurant with a buzzy atmosphere and good service Food wise really good particularly if you like your steak. Have an interesting concept of ‘spin the wheel’ where for a set price you can either win a rump or filet steak or if you are lucky a wagyu steak. Overall would seriously recommend you visit. Not a cheap option but quality of food and service is top notch.

site_logo

1879fulham . 2023-12-23

MORE AT TripAdvisor

Bit of a mess. Our waitress was lovely, but it was obvious she was serving way too many tables. The food was pretty good, but it felt like nothing went right. Our starters arrived and we had to remind them about the bread (quickly fixed). Our mains arrived and we had to remind them about our drinks we ordered when we first got there (it was just coke, I said no ice it finally arrived with ice). The steak arrived with no sauce and by the time we flagged someone down for the sauce the steak was cold. We asked three members of staff if the chips were coming (after asked we’d see them running around doing other stuff and actively avoiding coming past our table again) and finally they came… much adter we had finished the mains. The door was constantly opening and closing giving a frequent cold blast through the restaurant. The food was decent (especially the waygu fried chicken) but we basically had to beg for every piece of it to actually be bought to the table. I’ve never removed service charge, and still didn’t because our waitress was lovely, but this is the closest I’ve come to wanting to. It was shambles for a meal that was around £90 per person. I really regret coming here, it seems there was way too little staff for the amount of people and the guests are the ones who have to pay the price for that

site_logo

Jordan . 2023-12-16

MORE AT Google

Great knowledgeable service The LACED WAGYU DUMPLINGS were Amazing and the ETHICAL BEEF WELLINGTON was very good. Not the quietest place for dinner but it was not a major issue.

site_logo

Graham Harman . 2023-12-15

MORE AT Google

I booked this restuarant for my Daughters 24th Birthday and to be honest I was disappointed 1. Our table was very close to other tables, the servers that passed constantly were having to be careful when passing, as the space was tight 2. It took longer than expected to take our food order. But the restuarant was very busy. 3. We were asked if we wanted bread for the table, which we did, but did not arrive, had to ask again 4. Bread was small per person very dense, not a fan to be fair 5. We had to return the chicken starter, as some of the meat was pink inside and I doubted the quality to be honest. The waiter was excellent and took it away to be replaced. He returned shortly after and said the reason it was pink is because it is soaked in brine for 24 hours and that the kitchen was going to ensure cooked 'well done'. I have never heard of this before. Surely Chicken is either cooked or not! 6. Underwhelmed with £60 fillet steak. This is probably due to being well done. But, I always had my steak this way and experienced much better elsewhere. Even the broccoli was not nice with hard square lumps of cheese. 7 Given it was my daughters birthday, it would of been nice for some sort of recognition. But sadly no ackwledgement at all. The positive was my husband and daughter enjoyed their steaks, husband said the rump steak was best he has had. I think I choose badly, as other meals coming from the kitchen, looked a lot more appealing then mine. Unfortunately, it is not a place I would recommend or like to visit again Tracey

site_logo

TPB . 2023-12-14

MORE AT Google

Booked the Wagyu Room for a surprise 30th birthday celebration. Let me start by saying the event manager, Lucy, who handled the booking was GREAT however everything went down hill when it finally got to the big day. There were 17 guest in total which is understandably a large group however I expected that could handle a group of this size, I severely underestimated their abilities. The food was cold, steaks not cooked to specifications so returned to the kitchen only to still be cooked wrong, everything was highly oversalted and quite frankly inedible. A majority of my guest actually didn’t even attempt to finish their food at all it was so bad with 2 of them actually left early to eat elsewhere. So I guess that tells you everything you need to know food wise The bar next to our room was out of service, so drinks were being made downstairs which would have been fine but they were out of every ingredient possible so it was slim pickings on cocktail orders. The service was SOO slow, sometimes waiting up to 30 minutes to get our orders. My guests resorted to going downstairs and just order their own drinks instead of waiting for the staff to take orders. I could go on and on but just know that this is not the place to go to for celebrations. The birthday girl was absolutely devastated which ruined the whole point of the night and I think that’s what was the saddest part. I understand that things go wrong as we’re all humans however I contacted the restaurant back in October to express my disappointment and after chasing this up multiple time, just for some acknowledgment I finally got a response from Artur the General Manager about a month later offering to rectify things however upon emailing back I’ve had no response since, so here we are. Long story short, for £60 -£70 per head I would AVOID AT ALL COSTS and spend your money elsewhere.

site_logo

Amz . 2023-12-14

MORE AT Google

Went in a group of 8 and everyone agreed the food was delicious. Staff were really friendly and helpful. Night was a total success. Thank you.

site_logo

Elaine Manley . 2023-12-13

MORE AT Google

Terribly dry beef cheek, a tasteless wagyu tartare. Very disappointing.

site_logo

Cem Güler . 2023-12-12

MORE AT Google

Had the beef wellington and it was excellent. The best we’ve ever had by a mile and would definitely recommend it. We were also lucky enough to be served by Leonardo who was extremely attentive and kind throughout. Great experience and 10/10 service.

site_logo

Harry L . 2023-12-11

MORE AT TripAdvisor

Lovely restaurant with excellent food and good selection of wines. Service is attempt and friendly.

site_logo

sell buy . 2023-12-07

MORE AT Google

Any amazing restaurant in the heart of the city. Professional courteous staff who will ensure your experience is nothing but perfect. Food is fresh and prepared with care cooked to perfection. We hired a private room but you can also sit in the main area. Not far from Bank station.

site_logo

Daren Kenward . 2023-12-07

MORE AT Google

Great venue, great atmosphere. Had the wage filet steak and in all honesty, the best steak I've ever eaten. 5⭐️

site_logo

JohnB847 . 2023-12-07

MORE AT TripAdvisor

A very lovely restaurant. One of the best steaks I have ever eaten. I would give it 5 stars but staff were a little bit chaotic because they were very busy. They were all very nice and friendly but seemed confused at times. Would definitely go back though.

site_logo

300C_N . 2023-12-06

MORE AT TripAdvisor

I attended the Guide Dog brunch, superb food and a great atmosphere. I cannot praise the staff enough especially helping those visually impaired amongst us making everyone welcome.

site_logo

Andy G . 2023-12-06

MORE AT TripAdvisor

Lovely restaurant and good ambiance. Food was short of 5 stars in my opinion though (still very nice!)

site_logo

Lee French . 2023-12-05

MORE AT Google

I was invited to attend the Christmas Brunch on Saturday 2nd December with Guide Dogs. As a Guide Dog Owner,I would like to show my gratitude and thank Martin for his hospitality and generosity in hosting this special event. I would like to thank all the staff,they really looked us after throughout the day.Nothing was never too much trouble for them. I would like to thank the chefs,the food was absolutely amazing. Lastly a big thank you to Dave and Larry for everything.

site_logo

Gibbinson . 2023-12-05

MORE AT TripAdvisor

Just want to say a huge thank you to everyone at M for hosting myself and 50 other guide dogs (from pups in training to qualified dogs and beyond) on Saturday 2nd December for lunch. It was a truly amazing experience for all of us and your generosity and warmth was without bounds. The fabulous food and fabulous staff really did make this a day to remember for me, my wife and for everyone who was there. Also huge thanks to Dave and Larry for organising this.... you rock!

site_logo

Peter B . 2023-12-04

MORE AT TripAdvisor

Well what can I say? Blown away by the food, ambiance, friendly and attentive staff. Thank you Martin - from a long standing PR - the one with the GSD, he tried very hard to keep out of the way!! 50 dogs and over 80 people.

site_logo

maggies719 . 2023-12-04

MORE AT TripAdvisor

Great experience, Fantastic food what's not to like

site_logo

Harold BOSSE . 2023-11-28

MORE AT Google

One great dish, rest simply appalling. The ceviche, which was not really a ceviche, was very good (more a fish carpaccio). The first two dishes served too fast, so there was no space on the table, but then it took a while before the main course. My main course was way too salty, full of sauces w. a burnt flavour, not nice. Shame to the sacrificed chicken. And the dessert, was a joke. A hard flavourless jelly, covered with cream and then popcorn. A major insult to the mazamorra morada. The waiter was very nice and attentive.

site_logo

Laura M . 2023-11-28

MORE AT Google

Similary restaurants in London

restaurant_img
4.1

2685 Opinions

location-icon10 Woodstock Street
American
outdoor_seating_190622takeaway_190622delivery_190622

Great place, kind people and great food 🫶

restaurant_img
4.1

5439 Opinions

location-icon106-110 Wardour Street
American
outdoor_seating_69301takeaway_69301delivery_69301

Abdul was our waiter and he was great

restaurant_img
4.1

2243 Opinions

location-icon17 Upper Cheapside Passage
American
outdoor_seating_306233takeaway_306233delivery_306233

Wanted to enjoy my last night in London, going to this restaurant, in the middle of the dinner 2 rats appeared around the table. I told to the waiter and he told me to eat for free. In the middle that he was telling to me that, the 2 rats appeared again. They told us that is London and is really normal to have rats around. Left the place vomiting. I’m never going to come back.

restaurant_img
4.1

6909 Opinions

location-icon13 Exeter St
American
outdoor_seating_69747takeaway_69747delivery_69747

We visited Joe Allen’s as a post theatre treat. The staff were very friendly and polite. The service was excellent and the meal choices were varied.

restaurant_img
4.2

9387 Opinions

location-icon336 - 337 Strand
American
outdoor_seating_77553takeaway_77553delivery_77553

I love a steak!!!! This was really really good, we went before our Theatre trip. The food was really nice, and the service was quick as we only had a certain amount of time to eat before we needed to go. Will 100% come again