Based on 11.063 opinions finded in 7 websites
Based on 11.063 opinions finded in 7 websites
Nº 2682 in 7028 in City of London, Westminster
Nº 102 of 297 American in City of London, Westminster
Opinions
My wife and I recently attended this restaurant to try the three course lunch menu. Overall we weren't impressed. The service was for the most part excellent, for example they were perfectly happy to swap the glass of bubbly, that came as part of our menu, for a glass of red wine. The food however was variable. For a starter I had the cauliflower veloute with truffle oil, truffle of course is a strong flavour but it was so strong that you couldn't taste the cauliflower at all. My wife started with the cod bites which, whilst crispy on the outside had soggy batter inside (too high a temperature in the fryer we reckon). My main was steamed sea breem which was perfectly cooked and outstanding, my wife had the flat iron steak which, although edible, was rather on the tough side. For desert my wife had the chocolate brownie with sauce which was very chocolatey indeed. I had the apple crumble with ice cream (I did ask for custard instead but they were unable to provide this) this consisted of some coldish cooked apple with a literal sprinkling of crumble dust on top, the ice cream didn't begin to melt until after id finished the 'crumble' . For me the crumble is the best bit so I was rather disappointed! My wife's wine had a lot of sediment in it and the wine waiter was happy to replace it, he wasn't so happy to replace mine when it also turned out to have large lumps of sediment in it, however my wife insisted and he did. The new wine tasted far better and we got the impression that they were using up the dregs in old bottles when they first served us. First and last time in a Gordon Ramsay restaurant for us.
Tim Pickard . 2025-03-16
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Come eat at Chef Gordon's Restaurant 1. The Beef Wellington is delicious, the pastry is not soft and does not separate, but it is recommended to share it with four people. It is a bit too much for two people. You can order other side dishes to go with it. 2. The recommended side dish is crab on toast. It is delicious and can be ordered for two people. 3. The combination of Caesar salad is thoughtful, the ingredients are placed on each recessed dish, and one piece can be eaten as a small plate. 4. The cod is good, and the mashed potatoes on the side are delicious 5. Personally, the toffee pudding was average, but the three people traveling with me liked it very much. I recommend sharing it among four people so that they won’t get tired of it.
楊景堯 . 2025-03-10
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The food was nice but not up to the standard of a Gordon Ramsay restaurant. I’ve had better in local independent restaurants. The staff don’t listen and are quite rude. We waited nearly 1 hour before starters were served and a further 45 minutes for mains. The staff strut up and down the restaurant but don’t actually tend to customers needs.
Nicky B . 2025-03-09
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Absolutely amazing experience and food 5/5 xx
Marta Tulecka . 2025-03-06
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good atmosphere. delicious deserts. but the Beef Wellington was not so exclusive as wee are waightinf for. Litle bit upsed but it's a good traveller experience. Thank you
Margarita Marajeva . 2025-03-04
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Delicious food, great service, Toshku made the diference.
Stephen Luis Hemsworth . 2025-03-02
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Comida fantástica, ambiente fantástico, fomos atendidos pelo Toshko com um aconselhamento sobre os pratos e sobre vinho 5 estrelas.
Resort29062989670 . 2025-03-02
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I recommend the fish and chips!
Maya Rejdych . 2025-03-02
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Terrric place, fabulous setting, service and food. Decent value too. Had the poshest tastiest Bangers and Mash!
Nirmal . 2025-03-02
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Had a very lovely meal here with my family. Mara was an excellent host and the food was very good along with the prices
chris bolingbroke . 2025-03-02
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Amazing! Excelent service by Toshko
Isabel Melo . 2025-03-02
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Overall very disappointing service was fine location and decor perfect however food was average and at the standard of any chain restaurant just 3-4 times the cost drinks are priced what you’d expect at a high end dining establishment however the food doesn’t match. Burata starter was the highlight but it went downhill from there we had a ribeye steak steak at £44 plus £14 for two sides and £3.50 for a sauce and I quite frankly felt ripped off the steak was ok but nothing special. Chips were cheap frozen fries and sweetcorn was watery and frozen Partner had prawn curry and rice again ok but nothing you wouldn’t get as good for £15 in a pub. Overall a disappointing experience bill was £144 one beer one 125 ml house rose burrata olives and steak dinner
maddy11580 . 2025-03-01
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It was lovely! Great service and food was top notch! Too dark where we sat inside close to the windows (it was February 1800) lol - can we get some of those little table lights so I don’t have to use my iPhone torch to view the menu.
Christopher Pond . 2025-02-28
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While appreciating Gordon wouldn't be cooking out food here, you'd assume that the name would carry some standards. It unfortunately doesn't. A nice venue and great location was a good starting point. We felt rushed to order as they clearly want to turn tables round. Not a great experience although the staff were friendly. We both had roast Cod, which was pretty forgettable to be fair. Nice enough, but nothing you couldn't get in any local bistro. Our brocoli came late, almost as we were finishing the cod. It was nice but should have come together. Our kids had the burgers, but our request to have one without cheese was missed and had to be sent back. Just poor attention to detail. A forgettable meal unfortunately. Not bad, but expected a lot more and wouldn't bother again.
James W . 2025-02-28
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Nice concept let down by average cookery and general ineptitude. Cauli starter decent, mains had little flavour (thai prawn & butter chicken curry) sticky toffee was sickeningly sweet and left largely uneaten (to no comment). Bathroom was in a horrifying state. I don't think the young male waiter was trying to be rude but had a surly abrupt manner. McDonalds experience at posh resto prices.
Rara R . 2025-02-27
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Very expensive. The food is not very well prepared.
Any Grin . 2025-02-27
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I am deeply disappointed with my experience at Heddon Street Kitchen. I went there for dinner, hoping to enjoy a pleasant evening out, but we were met with unprofessional and rude behavior from the staff. Upon arrival, the staff was nice but the dinner took 2 hours to be served and later they refused us service, claiming that we were "unwell" without any valid reason. This not only felt extremely insulting but was also handled in an inappropriate manner—right in front of other patrons. The management’s response was equally disappointing; they did nothing to address the situation or offer any sort of apology. I’ve never encountered such poor customer service at a restaurant before. It’s upsetting to think that a place that should be welcoming and friendly made us feel uncomfortable and disrespected. This experience has certainly left a bad impression, and I won’t be returning. The staff who called us unwell was Dimitri.
Akanksha Y . 2025-02-25
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Waited 30 minutes after arriving for our table to be ready, then another 15 minutes to be asked to order. Also, despite the people ahead of us being offered to have their coats taken, this wasn't offered to us. Food arrived in only a couple of minutes after ordering, meaning there was no way it was fired at the time of order. This was more evident as the pasta and roast dinner were not very hot. Overall rather underwhelming. Service was lacking and the food wasn't great, especially considering the price. Won't be back.
Phil Matthews . 2025-02-25
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It is very good I must say.... I bring my cat to tell
Jim Yoezer . 2025-02-24
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Great service, location and atmosphere. The food was eh. Not worth the price. We were a group of 6 and even got the famous wellington, but it was underwhelming for the 45 minute wait. Almost everything was on the bland side.
Joshua Srolis . 2025-02-24
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The vibes and the food was awesome. We had the best time at Gordon’s restaurant. Stunning inside and pretty on the outside. We dined out for my husband’s birthday and the waitress (Nikoletta) made his day extra special with the happy birthday surprise. Thanks to all the waiters, waitresses and the chefs that made the experience amazing with their friendly but professional service. Definitely will recommend
Pariksha Hiralall . 2025-02-23
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Hello There was given a table by the side of door it was very cold as it was busy so we decided to stay quiet the lights in there was very dim as we are a bit older your eyesight was not good we sat down for 15 min before anyone came to see us we ordered your drinks and they was very nice and quick we ordered ribs and two curry and pasta for kids when the meal came they gave us the wrong order but they replaced it very quick. the bill was around 160.00 food good service poor.
Leo Da Silva . 2025-02-20
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Sadly the restaurant was a little understaffed today, so difficult to tell wha the service is normally like, and everyone was trying hard to pull things together, but you could tell they were all under pressure. The Starters were good but not great. Main courses were ok, however, I did expect a little wow factor and unfortunately none of them quite hit the mark. I had the roasted cod, and it was overcooked and the potatoes were stodgy. I had to ask for the wine to be poured 3 times. Perhaps I expected to be slightly more wowed by a restaurant that had Gordon Ramsey’s name above the door, especially as it as a treat for my sons birthday. Disappointed John Manchester
john metcalfe . 2025-02-19
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It's just OK, food, service and atmosphere. Wouldn't rush back.
Leslie Doust . 2025-02-19
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Had a beautiful dinner for Valentine’s and enjoyed every part of it. Martina looked after us from the moment we stepped in, suggested a lovely wine and a delicious wellington. Desserts were amazing too, we ended up eating too much as we also had starters, got a bit carried away probably ahah but we would give it a 10/10 considering service, food quality and atmosphere. Would definitely go back and highly recommend!
Stel V . 2025-02-18
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Lived up to the hype. We came here to experience the infamous beef Wellington and it was delicious! We also got the wagyu meatballs which were so tender and flavor and a delicious Caesar salad. Toshko was fantastic, he was accommodating, friendly and made sure we always had what we needed. Us Americans love our water and he kept it coming haha… I wish there was some more cocktail options that didn’t look so sweet. But overall wonderful experience. Would come back.
Chelsea Skaggs . 2025-02-18
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Came for the beef Wellington and it did not disappoint! Caesar salad was delicious as well with whole anchovies and not overpowering dressing. Toshko was our server and he was excellent. It was our 20th anniversary so we got some free dessert as well! It was not the most fancy Gordon Ramsey restaurant but it was definitely delicious.
Katie Ersland . 2025-02-18
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Great food excellent service, love this restaurant. 100% recommend. Lovely hot chocolate.
Noah Kenny . 2025-02-17
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I have been to the restaurant to celebrate the anniversary with my girlfriend and I was very satisfied. The service from Julia was excellent, as well as her attention to detail. Atmosphere and food were great (especially the wellington!).
Francesco Cicenia . 2025-02-17
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Just one word: delicious. Thanks to Julia for taking care of us and giving us great recommendations. I particularly enjoyed the tuna tartare and the wellington! Will be back for steaks.
Carmela Borrelli . 2025-02-17
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I really enjoyed the beef wellington, the crab on toast was not worth it, there was no crab on toast! It was so little. But i really enjoyed the atmosphere, the beef wellington was really delicious. I really enjoyed my time spent there.
marjan G. . 2025-02-16
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Not the best experience for a Gordon Ramsey restaurant. Duck salad poor lacked in taste and duck over cooked. Baked cod cold! Halibut special crushed potatoes cold. staff all very stressed flying around lack of service. We was told two members if staff were sick. We will not be returning very very disappointed.
Linda Christey-Billingham . 2025-02-15
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We went for the wellington experience for Valentines, and may I say it was incredible. So much food btw. It’s the next day and we’re still full because we couldn’t put the fork down.
Luciana Scozzina . 2025-02-15
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Food not fantastic , service fine . Generally not impressed
Stewart Mckenzie . 2025-02-15
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Excellent food, from the moment you walk in the team makes you feel welcome and are a joy. Our server Mara was excellent and truly was brilliant during our time at the restaurant. Definitely recommend!
EthanJ . 2025-02-14
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I'll premise this review by saying how much I admire Gordon Ramsay. I have watched his shows on repeat for years. So much so that my daughter, at a time where she could barely say anything, would excitedly say "yes, chep!" Anytime she heard the Hell's Kitchen theme song. That said, I was left sourly disappointed by my experience at Heddon Street Kitchen yesterday evening. I was in the area and we wanted to find a child-friendly dinner option nearby. My sister found this place and I was immediately psyched because, despite being a big fan of Gordon, I still hadn't been to one of his restaurants. We made our way over and we were immediately greeted by the sweetest, most accommodating host (Eddie?). He made us feel welcomed with our children (ages 2 and 7 months). However, the experience was downhill from there. We ordered an appetizer (tamarind-spiced chicken wings) and immediately after ordering, the waiter took away our small plates, so we didn't have any plates to eat the wings over. But this was easily overlooked. It was just kind of odd. When the wings arrived, they smelled amazing and they tasted great. However the complete opposite was true for our entrees. My sister and I both ordered the Roasted Cod dish. When it arrived at the table, I was met with a strong fishy odor. Upon taking a bite or two, my sister and I both looked up at each other and wondered the same thing... did this taste right? The cod wasn't moist, but rather dry, rubbery, and fishy. The sauce was a bit bitter as well. I thought maybe there was something in the sauce that was giving such an unpleasant taste. I was hesitant to say anything, but I couldn't justify paying £30 for something that was inedible to me just so that I could avoid confrontation. So we decided to tell a waiter that something tasted off with the cod. A manager came over and asked what the problem was. I told him, for lack of a better description, the cod tasted too fishy. I was met with arrogance and a condescending reply. He told me cod is a fish. I asked if there was some type of mushroom or fish sauce added to the dish, which he scoffed at because *obviously* none of that was in the dish. I told him that I have never had baked cod, but I have had it fried. Could it be that when Cod is roasted, it has a strong fishy flavor and smell? He said it was possible. He told us that the dish is very popular and lots of people love it. It felt like he was trying to tell us we don't have a taste for good food. I have eaten at a number of Michelin star and James Beard award-winning restaurants around the world. I also eat a lot of steamed, pan-fried, and raw fish. I have eaten at a Michelin-star omakase restaurant... so, I like fish. I may not be an expert on baked cod, specifically, but I have consumed enough fish to say that I know if a fish tastes bad. And this cod dish straight up tasted bad. But regardless, I felt like we should've been met with more respect over the situation. Instead he talked down to us. After taking the fish back to the kitchen, he told us the chef said the fish tasted right and that the chef would not remake the dish for us. Then followed up with, "would you like to order something else?" I was in awe that the flavor of that cod (and the cook on it) was truly what any chef could've intended. I began to doubt my American palate. I wondered if maybe British people enjoy strong, somewhat foul, fishy-tasting flavors. At that point, I felt too much tension from the manager and too much anxiety/self-doubt to feel comfortable ordering another entrée. Instead, we chose to skip to the dessert (the sticky toffee pudding that I have wanted to try forever). That was really good. And so was my husband's Venison pinwheel sausage dish. They did right by us by removing the two cod dishes from our bill and, in the end, the manager apologized that we did not like their cod dish. But I would've much rather the chef owned up to overcooking the cod (causing it to have a terrible texture and flavor), as opposed to being gaslit. It was such a disappointment.
Jessica Mei . 2025-02-13
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Fabulous service , attentive and great food that came quickly; not too noisy to actually have a conversation
Irene . 2025-02-12
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Amazing food, great service. Definitely need to come back to try out their other dishes! Theres a little secret in the basement. Accidentally went inside when I was looking for the bathroom.
Samuel S . 2025-02-11
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Had to wait for our dining table and were not offered drinks then or at our actual table despite the restaurant not being particularly busy. Food was good and reasonable and arrived quickly once we were able to order.
Ian . 2025-02-11
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Really nice lunch Well cooked Well served Very well looked after by the staff Definetly shall come back
Enver . 2025-02-11
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To be truthful the food was not as good as I expected. My wife's food had no seasoning whatsoever and my 2 kids did not like the food. I had the fish and chips that was fantastic and would recommend. The staff are fantastic but the food and drink are over priced and not worth the money. For a Gordon Ramsay's restaurant it was really underpar. Will not be going back.
David Rye . 2025-02-09
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Good place for a dinner, though pricy. Recommend the experience menu/wellington as it makes for the best value/variety. Definitely don't skip dessert
Ilya Vorobyev . 2025-02-09
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Quick drop in for lunch, great as always thanks guys and girls.
Giuseppe . 2025-02-08
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We chose the seasonal set menu. When I booked the table 5 days earlier it included a cocktail however on the day the seasonal menu was the same food however a cocktail was not included. When I queried this I was told the cocktail had been removed 4 days earlier. This was disappointing.
Jane . 2025-02-07
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Great food, especially pleased with the fish selection, in a good ambience and excellent location. Music a tad too loud but that’s my preference.
Madeleine . 2025-02-07
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Great service! Great food! !! Delicious!!!
kevin . 2025-02-06
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Really enjoyed the food and drinks. The beef Wellington is outstanding and I have no problem recommending this place to anyone.
Colin . 2025-02-04
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I think that would have been Ramsey's nightmare: overwhelmed, unfriendly waiter. After sitting down, we waited 25 minutes for anyone to come to our table. When I told the waiter that we had been waiting for 25 minutes without service, he was just offended. starter was ok. chicken wings but only lukewarm. tunatartare was good. As for the main courses, the pokebowl was good. Unfortunately my burger was very dry. And the waiting times for the main courses of over 30 minutes were also very long. All in all, unfortunately quite disappointing for the price. However, the atmosphere is very nice
Matthias Pfeiler . 2025-02-04
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Dry aged steak was up to par. Good drinks but most importantly great staff
Youssef . 2025-02-03
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Amazing beef wellington and great desserts too, very good service.
Carlos Zárate . 2025-02-03
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Dinner and ambience was amazing! Lidia is the best, can’t wait to come back
Nick Borges . 2025-02-01
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Great service, Lidia provided 10/10
Jonathan Crompton . 2025-02-01
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From start to finish we couldn’t have been looked after better. We dined for our sons 7th birthday and every single member of team came and wished him a happy birthday and made all of us feel so welcome. Lidia Nagy was our main server and she was elegant and bright and bubbly, what a star. I’ve never felt so comfortable as a family, a family restaurant feel, but with the feel of a bustling bistro. Bravo! Keep doing what you’re doing! We loved it!it was so good I took 2 photos, and they don’t come close to reflecting how great they were
Owain Llwyd Jones . 2025-02-01
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I had an amazing lunch today, I ordered the steamed sea bass and it was divine! The best sea bass I've had, ever. The whole presentation was superb and the flavours of the red peppers tapenade and broccoli was fantastic. Service was warm and welcoming. There was a Romanian waiter, who really went out of his way to answer my questions and accommodate my requests. I didn't get his name, but he was extremely helpful and professional. I met a friend there and we spent hours chatting and felt so relaxed and at home. I can't wait to go back!
Daniela Osu . 2025-02-01
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I was expecting top notch service and food. My husband had Beef Wellington and it was really good. I ordered ribeye steak and it was cold and tasteless. The waiter didn’t seem to know the menu and didn’t allow time to ask questions. He would give us a short answer and never stayed for a follow up question. The other waiter, the one that brings the food and drinks, was super nice and attentive. Very disappointed. Also the table we got was a dancing table lol
Karla Madrigal . 2025-01-28
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I bought the Beef Wellington experience as a gift for my partner for his birthday. It was fantastic. Jordan, our teacher / chef, was fun, engaging and very informative. Highly recommend! We learnt a lot and am looking forward to re creating at home.
Rossella Landy . 2025-01-28
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Simply excellent. 3-course menu with cocktail for 25 pounds:
Claude “Zax” GEORGI . 2025-01-28
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Delicious food, cozy environment, great service! Special thanks to Krisztián for the attentive, kind service and conversation!
Tamásné molnár . 2025-01-28
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Great staff even amongst a busy rush period. I had the ribeye steak, which was amazing and my wife enjoyed the curry. This restaurant is definitely on the list of “will return”.
Chris . 2025-01-28
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We dined with a toddler and the staff couldn’t have been more lovely to us. The food is excellent and the venue has a really elegant atmosphere.
Sara Higgins . 2025-01-27
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We loved the service off Klodet. Diner was amazing had a really nice time!!!
beaudylle swinkels . 2025-01-26
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Somehow removing the low reviews. I can't remember what I had written before but it was a disaster visit. Burnt Mac and cheese, over charged and then couldn't be refunded
Craig Laurence . 2025-01-26
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Great experience, food was delicious. Loved it.
Sarah Manton . 2025-01-26
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All the food was delicious and special. We can only recommend it, we will definitely come back! Special thanks to our server, Krisztián!
Tamás Molnár . 2025-01-26
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Heddon Street Kitchen delivered an exceptional first-time London dining experience. The Crab Avocado on Toast, Beef Wellington, Fish & Chips, and Sticky Toffee Pudding were all perfectly executed, showcasing incredible flavors. The highlight of the evening was the fun, warm, and engaging service from Klodet, who made the night truly memorable. Highly recommend!
Lydia Phang . 2025-01-25
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We did a cocktail masterclass for 4 people at Heddon Street. Great evening - fun, informative and great cocktails and a food platter to finish. Our cocktail 'teacher' Tibor was excellent. Highly recommended.
Ian Moloney . 2025-01-24
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Good food, fair prices and excellent service by Lidia Nagy. Best regards
Tobias Valsted . 2025-01-24
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Thank you for a wonderful experience. We have been several times and it never fails to impress us. Christopher is positively charming. We will be back.
Deborah . 2025-01-23
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Overall experience very subpar. Atmosphere was great, service was okay but quite slow. They were our of Bearnaise at 7 which means is bought and not made. Sirloin had a burnt old kitchen fat taste to it, not high quality meet and for that prize point I expect much better. Restaurant interior and atmosphere was vet nice. A good ambience.
Jonas Nilsson . 2025-01-23
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Best time! Every time we go,!!! Eduardo and his crew went extra Mile and created a magical evening for us! Thank you xx
B Baldas . 2025-01-23
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Overall a really disappointing experience. The steak was awful- in a party of three, all of them arrived on the blue side of rare despite ordering two medium rare and one medium. Waiting staff were unfriendly throughout, but especially so when we raised that we were unhappy with the food. One steak was sent back and was cooked more thoroughly, another was also sent back but just arrived back re-plated. The one redeeming feature of the evening was Malik- he was an absolute ray of sunshine in an otherwise disappointing experience. We simply left feeling a bit sad, wouldn’t return or recommend.
Natasha Homer . 2025-01-22
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We recently attended a Beef Wellington masterclass with Chef Jordan and administrator Anna, and it was absolutely amazing! From the warm welcome to the way the event was structured, everything exceeded our expectations. Chef Jordan’s approach to teaching was exceptional—he guided us through the process step by step and made sure everyone felt involved. Even when someone made a mistake, he always found a solution and kept the atmosphere light and fun. Preparing such a complex dish felt exciting and rewarding, and the whole experience was simply outstanding. Special thanks to Anna, who created an incredibly friendly and welcoming atmosphere at our table. It truly felt like we were visiting old friends rather than attending an event. Her attention to detail and quick responses to any requests made everything run smoothly. The masterclass offers incredible value for money. You get to enjoy conversations with interesting people, learn how to make a fantastic dish, and enjoy great food and drinks — all in one evening. We can’t recommend it enough!
V . 2025-01-20
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My partner signed us up for the Beef Wellington experience as a Christmas gift. The total experience I think I can confidently say was great value for money, and was really fun! They take you back to the prep kitchen and basically do a step by step guide with you on how they make the beef wellington. They also give you a bottle of Prosecco while you wait (they gave us the whole bottle which we also enjoyed at lunch - which is also covered) and we were completely stuffed by the end. Honestly for that price point it’s a steal - we could eat one of two wellingtons and take the other one home as well.
Marshall Au . 2025-01-20
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Beautiful place service was good but they forgot my coffee little expensive but the cheese cake was to die for
Susan . 2025-01-18
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We had reservations for 8:30, we’re sat around 8:45. No problem, restaurant was busy and we were offered to sit in the lounge area and have a drink. Appetizer waygu meatballs were delicious, dinner was good. Had the chicken curry and sirloin steak.
Amy . 2025-01-18
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Very big disappointment. We dined here on the first day of Christmas. First of all the price was already 165 pounds per person, which was steep, but we were very much looking forward to it. We got there, and the set menu was basically very much dominated by various amounts of truffle. I went for the burrata starter which was the most watery, tasteless, washed out burrata I've ever eaten. The beef wellington was only orderable per two and there were three of us, so I took the turkey instead. The beef wellington (I had a taste!) was amazing. Turkey was so-so. Finally the last course I took the cheese which was literally just a small single slice of cheese, which was also obviously sweating. But as the cherry on top we saw one of the waiters grab and eat an olive from the bowls of olives that were about to be served out, just with his bare hands. Overall, outside of the beef wellington, very disappointing. :(
Michael van der Werve . 2025-01-18
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Service was nice but the food was mediocre. Ordered cauliflower truffle starter ended up being a horrible cold ish soup. Steak was nice but the potato portion to go with it was too small, dessert was the best bit. Went for a belated Xmas lunch but wouldn’t come back and spend my own money.
Vanya Nikolova . 2025-01-16
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We went to the restaurant for dinner because it was a new innovation from Chef Ramsey and perhaps that's why we had super high expectations. The place itself is very pleasant, the decoration is great and all the colors work. As for the food, it didn't surprise me much. I ordered the famous fish and chips, even on the menu they mention that it is Chef Ramsey's creation. I didn't find it anything extraordinary, and I think the tartar could be much creamier and more acidic. We also ordered the Fool Sandwich or something like that, it was good but nothing out of this world. In the service, we had a waiter who spoke our language and was relatively cool, but also another waiter who was very dry. He got a little upset when we asked for a glass of water and gave it to us rudely. In addition to that he left us waiting for an easy 15 minutes before approaching us and even more because he came and went to the tables that were behind and nothing to us. If you are in London as tourists, go somewhere else that is more profitable.
Jose Manuel Bajos . 2025-01-16
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We went yesterday for lunch to celebrate a birthday and this restaurant is 10/10. We have wanted to try a Gordon Ramsay restaurant for so long now and we weren't disappointed. Food was very delicious and was a very affordable price. Anna our waitress was so lovely and accomodating as well as everyone else that worked there. 5 stars and we can't wait to go back to visit! Thank you for making my boyfriend's birthday an awesome day. We found our new favourite restaurant in London!
Kat . 2025-01-16
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We were given a gift card for this place for their 3 course meal experience. However, with traveling and plans up in the air, we just used it for their menu instead! Their burger was pretty good, the atmosphere was nice, and it was relatively quiet when we went (a Sunday around 530-6). I regret not ordering it, but I saw them serve a nice old-fashioned to a table near us! Servers were nice, wasn't loud, little pricier when it comes to the average cost around? But if you like a fine dining-ish type style, it would be a good choice!
Matt Johnson (MJ) . 2025-01-16
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We were moved tables for dinner, at request, due to being seating next to a table of 4 under 10s - glasses etc were dropped and smashed, they were all on ipads. The gents toilets were flooded. As expected the food was good - but surprised Ramsey put his name on this level of overall experience, no longer good value for money.
Stuart . 2025-01-16
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We went for lunch to celebrate a birthday and this restaurant is 10/10. We have wanted to try a Gordon Ramsay restaurant for so long now and we weren't disappointed. Food was very delicious and was a very affordable price. Anna our waitress was so lovely and accomodating as well as everyone else that worked there. 5 stars and we can't wait to go back to visit! Thank you for making my boyfriend's birthday an awesome day. We found our new favourite restaurant in London!
Kathryn . 2025-01-15
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disappointing everything took to long service was minimal did not get everything we ordered filet under cooked
Collen . 2025-01-13
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The lighting and menu presentation made the menu difficult to read. The server was great. The Fish and Chips that came with the 3 course selected meal was cooked great, light and flaky but lacked flavor. The sticky toffee pudding was nothing like his Hells Kitchen Vegas either. The Vegas version was excellent this version was not. Overall it was still a great experience maybe I was just expecting more as I was comparing to his Las Vegas Hells Kitchen!
Michael . 2025-01-12
MORE AT OpenTable
Anna, the brilliant waitress was just that.. Absolutely superb, fantastic experience, l recommended this restaurant highly ⭐️⭐️⭐️⭐️⭐️
Jodie Jackson . 2025-01-12
MORE AT Google
Not as brilliant as I would have expected for a Gordon Ramsey restaurant. Starters were very nice (especially umami wings), main courses were decent but not standout (eg the fish was lukewarm). Overall not disappointing but not the best.
T C . 2025-01-11
MORE AT Google
We were really looking forward to our meal here having travelled from Manchester for a weekend away. The location is great and the restaurant feels cozy. We ordered the Prime Rib for two, spinach and Mac and Cheese. We also tried a few signature cocktails. Our issue was inattentive service and cold food on arrival. There was a large group and I understand, having been a waitress for many years, that this can impact the kitchen. Our server never checked on us after our food arrived. I am sure if it had arrived promptly, it would have been a better experience. The evening was saved by the kind manager, Anna. She was sympathetic and as a result, I feel able to give a 3 star review. Was hoping for a 5 star experience, but I will say that Anna is a 5 star asset.
Leila Hill . 2025-01-10
MORE AT Google
We had an awesome dinner in Heddon Street Kitchen. The food was delicious, the atmosphere was pleasant and Krisztian - our waiter - provided excellent customer service
Peter . 2025-01-10
MORE AT OpenTable
Our waiter, Krisztian Csomori was excellent, friendly and made our first time in Heddon Street Kitchen unforgattable. Thank You!
Peter Molnar . 2025-01-10
MORE AT Google
A truly fantastic experience! First time in London and first time in this restaurant accompanied by friends. We shared an appetizer, a fillet Wellington including side dishes and a dessert with their own ice cream. For the fillet, generous portion, consumed by three people. Note of merit for the young, attentive and largely Italian staff. The only negative note was the espresso coffee, but undrinkable 😝 it was kindly offered. Downstairs, next to the bathrooms, there is a door with a large red question mark... Look for it!
Claudia Clemenza . 2025-01-08
MORE AT Google
It was my first trip to London, so we decided to go to a Gordon Ramsay restaurant for the first time to try his famous Beef Wellington. The interior and vibe of the restaurant was modern and nice. However, the waiters were so-so. They will help you, but they respond very curt and I didn’t feel very welcomed. You could say that it’s because it’s busy so they don’t have a lot of time to spend at each table, but they could at least smile and pretend they like working there. You would think that employees at a Gordon Ramsay restaurant would be trained appropriately since they ‘represent’ Gordon. I work at a restaurant myself so I expected more friendliness from the employees. We ordered the tomato soup en chicken wings as starters, since the Beef Wellington would take 45 minutes. I really liked the tomato soup but the chicken wings were so-so. The Beef Wellington was worth its price since it was quite big for 2 people, but because of the starters I was already quite full after one slice. The mashed potatoes tasted good as well, but a bit too salty. We also ordered mac and cheese as an extra side, but we were so full, we only ate half of the dish. Overall experience was alright. Maybe I expected too much. If I visit London again I don’t think I would visit again. Maybe I would try a different Gordon restaurant but not Heddon Street Kitchen again.
Fiona HKT . 2025-01-08
MORE AT Google
Excellent service, very good food, and good value.
David . 2025-01-07
MORE AT OpenTable
I love the warmly-lit space; it feels like a temple to celebrate communion between people. We had superb service, led by Lidia. It’s amazing how great service will transform most any night into a perfect occasion. The food, in ways, exceeded my expectations. (Lots of times, recognizable chef-owner names don’t translate into consistently good food). But it was clear they cared. Thanks again, Lidia!
Scott Dickson . 2025-01-05
MORE AT Google
Absolutely fantastic food and great atmosphere! The best gyoza I have ever had, and ramen too! Highly recommended.
Mateusz Matysiak . 2025-01-05
MORE AT Google
Okay I’m going to be completely honest here. We were in London for vacation and I’m a huge Gordon Ramsay fan so we went here for our fancy night out. We got the full Wellington experience. The restaurant is absolutely beautiful. The service was good. The food was neither. The Wellington was okay. I’m willing to figure we just don’t like some of the mushrooms used in the duxelles. The pastry used was clearly from a frozen package. The mashed potatoes were straight out of a box. Real potatoes don’t taste like that. They were horrible. The butter and cream never blended and they had the consistency of concrete. Real potatoes don’t taste that way. My home cooked ones are better. It was bad enough that we didn’t order dessert. Such a let down. I’d maybe eat here again and get something else but for $150 meal at a Gordon Ramsay establishment I expected so much better. Oh and there’s a speakeasy underneath it that looked super cool but was closed for a private event
Megan Reed . 2025-01-05
MORE AT Google
We had previously been in the Heddon Street Kitchen for drinks and my son got an ice cream, so after reviewing the menu, we figured it would be a good place for a casual dinner. Unfortunately, they are trading on Ramsey's name but I seriously doubt he has ever been there and has simply licensed his name. The food was bland at best, but honestly, it was simply not very good. Ramsey has approx. 90 restaurants using his name and maybe he needs to introduce some sort of quality control, rather than simply selling out. There are many excellent casual food restaurants in London, and this is simply not one of them.
NEIL S . 2025-01-04
MORE AT TripAdvisor
Alp was awesome, created a great atmosphere for our cocktail masterclass definitely recommend
Ben Pilling . 2025-01-04
MORE AT Google
Went there for my girlfriend's birthday and had most amazing time! Food is gorgeous and out waitress Anna was amazing she is soo good at her job and deserves a pay rise! !
Harry F . 2025-01-04
MORE AT TripAdvisor
Crab toast starter was delicious, service very good, generous portions
james . 2025-01-03
MORE AT OpenTable
Three out of the four dishes we ordered needed more flavor. There was no salt or pepper in the table which could have helped. The hamburger was good. The desserts were sensational, as well as the appetizers.
Johanna . 2025-01-03
MORE AT OpenTable
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