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4.1

Based on 11.101 opinions finded in 7 websites

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Nº 2747 in 7028 in City of London, Westminster

Nº 104 of 297 American in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..fishchickencheesecreamroastpuddingporkcodscallopsbellyducksaladcookedsteakchocolatetunameat

comment_iconOpinions

Ionut thank you for recomend food&bev he’s very nice

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Hoo Rockstar . 2025-05-14

MORE AT Google

Good service and nice place but the cod bites were off even the waitress said she could smell them I just wonder what Gordon would have said in kitchen nightmares

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Simon Daveigas . 2025-05-14

MORE AT Google

Our waiter Chris was fantastic! Bucket list checked eating Gordon Ramsay’s Beef Wellington in London. Priceless.

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Marty Martinson . 2025-05-14

MORE AT Google

Delicious food, children's hamburger was a bit on the dry side. Friendly and helpful staff, helped with intolerances. Children eat free during the week There is also an ice bar upstairs

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Thijs Bouten . 2025-05-12

MORE AT Google

Dear Mr. Ramsey, The kitchen performance was very satisfactory. Unfortunately, the service in your restaurants is absolutely appalling! No sense of service, no eye for standards, no service mindset. But plenty of shift leaders or managers walking around. What you urgently need is staff who actually enjoy working, not managers who just walk around and do very little. Kitchen: 5 stars – Service: unfortunately miserable. Please stop scaming guests with your optional service fees. @ guests never pay these if you are not happy with the service. They charge it automaticly but itz optional!!!

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Thierry Fuhrer . 2025-05-11

MORE AT Google

Overpriced pretty bland food at best. We had a set menu for a group dinner and certainly wouldn’t rush to go back. Disappointing as we had been looking forward to it

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Mark B . 2025-05-10

MORE AT Google

Bland overpriced food. We came as part of a group celebrating our children achieving Gold DofE but certainly won’t be rushing back ….. there are better places to eat

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Mark B . 2025-05-10

MORE AT TripAdvisor

Extremely tasty food, clean place, beautiful atmosphere and quiet environment. The seasonal set menu was value for money and very tasty. I chose the 3 courses. The cod is fresh and the crust is crispy. The tartar sauce is amazing! For the main course I chose the veal fillet which came with very tasty potatoes and an amazing pepper sauce. The combination was fantastic. For dessert I chose the tiramisu which is a recent addition. I have never eaten more delicious tiramisu!! I also want to thank Toshko for serving me flawlessly throughout my stay at this amazing restaurant. It will be memorable and I will definitely visit again.

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Konstantinos Tzamouranis . 2025-05-10

MORE AT Google

On my second visit on 7th May, Toshko was extremely kind, knowledgeable and supportive when placing and providing my order throughout. I was treated nothing less than royal and spectacularly! An exemplary experience and service provided again on my second visit.

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Paras Shah . 2025-05-07

MORE AT Google

Chris was amazing, very attentive and made sure everything was perfect at all times

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will kipps . 2025-05-02

MORE AT Google

An amazing afternoon enjoying the cocktail masterclass with Tibor. Great fun and learned a bunch of cool stuff about whiskey, tequila and rum. The jokes were fun and made it perfect 😍

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Alistair Bennett . 2025-05-02

MORE AT Google

Had the seasonal menu- everything top notch. Those cod bites - wow- the best batter I’ve ever had and the umami chicken wings were delicious. Fab steaks cooked to perfection - everything marvellous. Lovely decor and friendly staff.

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Carol Griffiths . 2025-04-30

MORE AT Google

¡No te molestes! El asado era caro y terrible. La carne era tan dura como las botas viejas. Se ve impresionante, pero realmente es horrible. Me dolía la boca. El servicio fue horrible. Tanto personal pero sin atención al detalle. No hay tazón ni cuchara servidos con mejillones. Asado no salió ninguna crema de rábano picante servido tenía que preguntar esto aparece en el menú, así que no estoy seguro de por qué no se le da automáticamente. Precios extorsivos por comida increíblemente abrumadora.

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leahahx . 2025-04-28

MORE AT TripAdvisor

The restaurant wasn’t very crowded, but they tried to seat us right next to a family. Since the tables were very close together, we asked if they could move us to a different table. They refused, so we decided to leave.

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Gul Yuksel Akkaya . 2025-04-27

MORE AT Google

Unforgettable experience, top meat, very tender and quick service. The waiters were all kind, we fondly remember Gabriel who served us! 😀

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Leone Ottina . 2025-04-26

MORE AT Google

Cheerful and very helpful waiters, especially Gabriel who served us! Fun environment with good music and soft lights. Fillet Wellington you absolutely must try!

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C F . 2025-04-26

MORE AT Google

I never been there before but I've watched chunkz on YouTube go there and BTW the HALAL option surprised me good look

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Mmt . 2025-04-23

MORE AT Google

Came for quick lunch and couldn’t wait to try the chicken parmigiana . Nikoletta helped me a lot during the all experience and I felt really looked after by her . Top notch!! 🙌

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Marco Gonella . 2025-04-23

MORE AT Google

Fish and chips were lovely, great food well cooked. Got there just before 12 to have lunch with the family. We didn't book so we were told that we could only sit outside due to being almost fully booked for lunch (Monday 14th) we did feel that the staff could have sat us inside as by the time we finished the restaurant was still half empty. A shame as the experience sitting outside wasn't that great, while it was sunny, it was a cold day and sitting outside isn't the same as the lovely interior decor.

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J C . 2025-04-22

MORE AT Google

Had a lovely family meal for my brother's 40th birthday.

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John Mack . 2025-04-22

MORE AT Google

Entire family was excited and then underwhelmed. Really lovely looking restaurant. Waited quite a bit for a server to come over, but good once they didnwas decent service. Now the bad. Maybe the blandest food ever. Son said his burger from Shake Shack was much better, daughter said steak was ok. My wife liked her veg dish but the Sunday Roast I had was pretty bad. It was cold(even the gravy) and flavorless. I have had much better at roadside diners. I am doubtful Gordon has stepped foot in this place since putting his name on it.

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Paul Kaniewski . 2025-04-22

MORE AT Google

Amazing food and very generous portions. Food pricing was very reasonable. Our waiter was very delightful and helpful (I wish I got his name). Personally, the smoked duck salad was the highlight of my meal!

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Dalia kishek . 2025-04-21

MORE AT Google

Very good service. The waiter Toshko was remarkable.

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Theodore Paraskevopoulos . 2025-04-19

MORE AT Google

Food was all in all good, but honestly service was outstanding thanks to Gabriel. Greetings from Germany!

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Hai Ninh Nguyen . 2025-04-19

MORE AT Google

Genuinely one of the best meals I’ve ever had; the service was amazing (thanks to our incredible waiter who was so helpful and made the whole experience even better), the vibes were definitely vibing and the food was obviously the best part. Beef Wellington is a must have.

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Ma. Fernanda Garcia de la Vega . 2025-04-19

MORE AT Google

Elegimos este restaurante debido al ambiente familiar, menú para niños, y que tenían el famoso Gordon Ramsey carne Wellington. No volveríamos. El servicio es terrible y la comida era mediocre. Habíamos probado otra cadena de restaurantes (Bill’s) que sabíamos que no iba a ser genial, pero era una apuesta segura... que era mucho mejor que Heddon Street (que está diciendo mucho) ! No cometas el mismo error que nosotros: hay mejores opciones, incluso si buscas algo para niños.

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BurdellTravels . 2025-04-19

MORE AT TripAdvisor

While visiting London from the US, my boss treated us (his office) to dinner at this restaurant. Given Mr. Ramsay's over the top pride in his skills, I was very disappointed. Seating for our group of 40+ (which they were aware of weeks in advance) was horrifically cramped, though there was a decent amount of unused seating surrounding us in the top floor of the restaurant. Dinnerware was mismatched or missing in various ways. My husband and I ordered our drinks early in the night (before food service had even begun) yet I didn't get my dirty martini until well after the appetizer and main entree came to me. Several people in our party were well onto their second or third drinks before I received mine AND when I inquired for the third time about the status of my drink I received a curt "It's coming" from the woman who was haphazardly attempting to serve ANYTHING to the tables. Eventually, our server Chris, took matters into his own hands and delivered two martinis to me (very graciously as well). Unfortunately, the fun didn't end there. I had ordered the cob for my meal of choice, because I assumed that Mr. Ramsay's restaurant could nail that on the head. It was one of the most flavorless meals I've ever tasted. The fish was gooey, and the accompanying ingredients were so bland that I didn't make it beyond one bite. The meatballs I had as an appetizer were not the worst, but they were overcooked. I was generally impressed by the ice cream sundae, as it was very prettily put together, but by the time the desserts came out I was thoroughly done with this meal experience, so I let my coworkers have that bit of the meal. My props to Chris for doing his darndest to recover some of the evening for me. However, I will not be dining at another Ramsay restaurant again.

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Rebecca Hunderfund-Livas . 2025-04-18

MORE AT Google

Didn't live up to the hype. Wasnt bad but didn't wow me. Except the deserts... Holy cow all the deserts were incredible. Buratta was very meh and my steak was medium. Drinks were kinda watery? Seems like they were batched and not made to order.

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Jake Poreda . 2025-04-18

MORE AT Google

Esto fue muy decepcionante. Vinimos a almorzar para tres personas. Es enormemente caro por algo que se parecía a los paquetes de comida del supermercado. Pedimos un pollo al curry de mantequilla, que tardó alrededor de una hora en llegar y sabía a Ketchup picante y se ha estado repitiendo en nosotros desde que lo hemos comido. Esto fue muy terrible ya que vinimos para un buen almuerzo, pero tendría que preferir ir a McDonald's en su lugar.

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Celal J . 2025-04-15

MORE AT TripAdvisor

Absolutely banging food, service, 3 course meal during the day £25 no brainer.

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Louis Louis . 2025-04-13

MORE AT Google

The food was ok for a central London restaurant, the terrible thing was the fact that a bottle of water costs 10 pounds, two went on our table immediately - obviously a strategy to earn money. It’s a restaurant that dines out on Gordon’s name, not on the quality of the experience. Avoid - find another place with more charm, London is filled with them.

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Brian Coles . 2025-04-12

MORE AT Google

Un restaurante de aspecto fabuloso. Puedes sentarte por dentro o por fuera. Gran ambiente muy concurrido. El personal era genial. Amable y profesional. La comida no era tan buena! Teníamos el menú. Los goujones de pescado fritos y no estaban bien cocidos. El filete estaba bueno, pero estaba encima de patatas fritas. Sin guarnición ni verduras. El crumble de manzana tenía manzana dura que debería haberse cocinado más. En general, una comida promedio muy poco saludable. ¡Simplemente no se espera en un restaurante Gordon Ramsey! Lo volvería a intentar solo para el personal y el ambiente!

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Jenny C . 2025-04-04

MORE AT TripAdvisor

Very nice food, and great value. Cod bites are excellent. Just a little noisy.

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Michael Bates . 2025-04-04

MORE AT Google

Food was extremely bland - both my wife’s meal and mine did not taste good and we didn’t even eat half of the meal. Very disappointing, we expected the food to be great. Plus they messed up my order 3 times. Waiter also didn’t speak very fluent English and service was poor.

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Lightning Cook . 2025-03-31

MORE AT Google

Really enjoyed this restaurant. Came for dessert one night and back for dinner the next Toshko took care of us both night and was amazing.

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Teena Sandate-Perez . 2025-03-31

MORE AT Google

An experience of dubious definition. The staff is kind and welcoming, the place modern and well-kept. Coming to the food: as an Italian I did not imagine paying so much for four (literally) slices of meat, with a questionable flavor. The bread, which in Italy accompanies the entire meal and is never counted in the final cost, here costs £6. Two bottles of water £17.90. In short, for two and without wine we spent £161 (€97).

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Francesco Vallone . 2025-03-31

MORE AT Google

Thanks to our waiter Toshko, helped us have a great evening and mom’s day.

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Mehmet Atila . 2025-03-30

MORE AT Google

I went with my mum to try the cocktail making experience. We had the best time ever and Todir the master cocktail maker was so lovely. I highly recommend

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martina trifonova . 2025-03-28

MORE AT Google

We went to the whiskey experience, Tibor served us and was fantastic throughout. A great experience and would recommend any whiskey Fanatics. Definitely worth the money.

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Ikky Dollars . 2025-03-28

MORE AT Google

Great meal, service & ambience. We booked using a Virgin Experience voucher, only issue was the value of the voucher was wrong when deducted from the bill but to their credit, they accepted our word re the correct amount. Would recommend visiting.

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Justin Blair . 2025-03-26

MORE AT Google

"The service at Heddon street kitchen was excellent!" The staff is polite and attentive, going above and beyond to provide a wonderful eating experience. Marco was just fantastic!

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Federico Benitozzi . 2025-03-26

MORE AT Google

Had a quick catch up lunch with a friend last month. Lovely atmosphere and very warm and friendly service. Great value, we definitely recommend. Special mention to Marco who was super professional and made us feel welcomed looking after us impeccably!

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Nadia Khan . 2025-03-26

MORE AT Google

I ordered two kids’ meals, and the staff recommended getting the ice cream bar. However, I was charged £7.50 for the adult ice cream bar instead of the kids’ version, despite ordering two kids’ meals. That’s £7.50 for a single scoop of chocolate ice cream—what a rip-off!

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Clemency Tan . 2025-03-25

MORE AT Google

This place has a really cool vibe and our waiter was very kind and attentive. The food portions were quite small and I would have been left hungry if I didn’t add the rice and naan to my butter chicken meal. The actually food was okay, nothing exceptional besides the naan.

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Miles Holliday . 2025-03-24

MORE AT Google

Everything about this place was rather remarkable. So remarkable, we went to the restaurant twice in the same week. Both times, we were fortunate enough to be served by Chris, a wonderful waiter who was very nice, quick, attentive and understanding. He is the best waiter we've had in a long, long time. The food was great, hot, fresh and delicious. The menu was very varied, while the Sunday menu was definitely reduced, it was still nice and had great options. For our first visit, we had cannelloni, butter chicken and naan, and 2 sodas. Payed 68.14 pounds, with tip. For our second visit, we had the tuna tartar, repeated the cannelloni, had fish and chips 3 sodas and for dessert the chocolate fondant. Payed 112 pounds, with tip. 10/10!

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Cam Torres . 2025-03-23

MORE AT Google

This restaurant left such a lasting impression on us that we ended up visiting twice in the same week! A huge part of what made both experiences so enjoyable was our waiter, Chris. He was not only fast and attentive but also incredibly kind and thoughtful. In a small but meaningful gesture, he noticed that my son had accidentally spilled some chocolate on his shirt and, without us even asking, brought over wipes to help clean it up. That level of service is rare and truly appreciated! The food was equally impressive—served hot, fresh, and packed with flavor. The menu had a great variety, and while the Sunday selection was a bit more limited, there were still plenty of delicious options to choose from. During our first visit, we ordered cannelloni, butter chicken with naan, and two sodas, which came to £68.14 with tip. On our second visit, we tried the tuna tartare, reordered the cannelloni, had fish and chips, three sodas, and finished off with a decadent chocolate fondant for dessert, totaling £112 with tip. From the exceptional service to the incredible food, this place is a true standout. We’ll definitely be returning!This restaurant left such a lasting impression on us that we ended up visiting twice in the same week!

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Adriana Núñez . 2025-03-23

MORE AT Google

I recently visited Heddon Street Kitchen for my girlfriend's birthday dinner and had an exceptional dining experience, largely thanks to the outstanding service provided by the waitstaff. From the moment we walked in, we were greeted with warm smiles and immediate attention, setting a welcoming tone for the evening. What truly stood out was their genuine care for the overall experience. They made us feel valued and ensured that every aspect of our meal was perfect. They made sure our drinks were refilled promptly, checked in on us at the perfect intervals, and were always attentive without being overbearing. Was by far the best experience we have both had and will definitely be returning.

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alex g . 2025-03-23

MORE AT Google

Excellent service and food. Highly recommend

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Anisa Manzoor . 2025-03-22

MORE AT Google

Great food and customer service

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Dylan Uppal . 2025-03-21

MORE AT Google

Excellent experience. Above all, the service is another level. Tea and Chris are top!! We will return

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modesto MG . 2025-03-21

MORE AT Google

Table Service was great. The food was served so quickly it was quite unreal. Sunday roast one chicken, one beef.

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Morgan Nygaard . 2025-03-20

MORE AT Google

A Gordon Ramsay experience without the Michelin Star prices. Everything met the admittedly lofty expectations of my fiance and I, but I must highlight The Idiot Sandwich. I was blown away by how delicious it was. Was definitely worth the visit, would definitely visit again, and would definitely recommend.

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Ted Rosenberry . 2025-03-19

MORE AT Google

My wife and I recently attended this restaurant to try the three course lunch menu. Overall we weren't impressed. The service was for the most part excellent, for example they were perfectly happy to swap the glass of bubbly, that came as part of our menu, for a glass of red wine. The food however was variable. For a starter I had the cauliflower veloute with truffle oil, truffle of course is a strong flavour but it was so strong that you couldn't taste the cauliflower at all. My wife started with the cod bites which, whilst crispy on the outside had soggy batter inside (too high a temperature in the fryer we reckon). My main was steamed sea breem which was perfectly cooked and outstanding, my wife had the flat iron steak which, although edible, was rather on the tough side. For desert my wife had the chocolate brownie with sauce which was very chocolatey indeed. I had the apple crumble with ice cream (I did ask for custard instead but they were unable to provide this) this consisted of some coldish cooked apple with a literal sprinkling of crumble dust on top, the ice cream didn't begin to melt until after id finished the 'crumble' . For me the crumble is the best bit so I was rather disappointed! My wife's wine had a lot of sediment in it and the wine waiter was happy to replace it, he wasn't so happy to replace mine when it also turned out to have large lumps of sediment in it, however my wife insisted and he did. The new wine tasted far better and we got the impression that they were using up the dregs in old bottles when they first served us. First and last time in a Gordon Ramsay restaurant for us.

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Tim Pickard . 2025-03-16

MORE AT Google

Come eat at Chef Gordon's Restaurant 1. The Beef Wellington is delicious, the pastry is not soft and does not separate, but it is recommended to share it with four people. It is a bit too much for two people. You can order other side dishes to go with it. 2. The recommended side dish is crab on toast. It is delicious and can be ordered for two people. 3. The combination of Caesar salad is thoughtful, the ingredients are placed on each recessed dish, and one piece can be eaten as a small plate. 4. The cod is good, and the mashed potatoes on the side are delicious 5. Personally, the toffee pudding was average, but the three people traveling with me liked it very much. I recommend sharing it among four people so that they won’t get tired of it.

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楊景堯 . 2025-03-10

MORE AT Google

The food was nice but not up to the standard of a Gordon Ramsay restaurant. I’ve had better in local independent restaurants. The staff don’t listen and are quite rude. We waited nearly 1 hour before starters were served and a further 45 minutes for mains. The staff strut up and down the restaurant but don’t actually tend to customers needs.

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Nicky B . 2025-03-09

MORE AT TripAdvisor

Absolutely amazing experience and food 5/5 xx

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Marta Tulecka . 2025-03-06

MORE AT Google

good atmosphere. delicious deserts. but the Beef Wellington was not so exclusive as wee are waightinf for. Litle bit upsed but it's a good traveller experience. Thank you

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Margarita Marajeva . 2025-03-04

MORE AT Google

Delicious food, great service, Toshku made the diference.

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Stephen Luis Hemsworth . 2025-03-02

MORE AT Google

Comida fantástica, ambiente fantástico, fomos atendidos pelo Toshko com um aconselhamento sobre os pratos e sobre vinho 5 estrelas.

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Resort29062989670 . 2025-03-02

MORE AT TripAdvisor

I recommend the fish and chips!

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Maya Rejdych . 2025-03-02

MORE AT Google

Terrric place, fabulous setting, service and food. Decent value too. Had the poshest tastiest Bangers and Mash!

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Nirmal . 2025-03-02

MORE AT Google

Had a very lovely meal here with my family. Mara was an excellent host and the food was very good along with the prices

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chris bolingbroke . 2025-03-02

MORE AT Google

Amazing! Excelent service by Toshko

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Isabel Melo . 2025-03-02

MORE AT Google

Overall very disappointing service was fine location and decor perfect however food was average and at the standard of any chain restaurant just 3-4 times the cost drinks are priced what you’d expect at a high end dining establishment however the food doesn’t match. Burata starter was the highlight but it went downhill from there we had a ribeye steak steak at £44 plus £14 for two sides and £3.50 for a sauce and I quite frankly felt ripped off the steak was ok but nothing special. Chips were cheap frozen fries and sweetcorn was watery and frozen Partner had prawn curry and rice again ok but nothing you wouldn’t get as good for £15 in a pub. Overall a disappointing experience bill was £144 one beer one 125 ml house rose burrata olives and steak dinner

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maddy11580 . 2025-03-01

MORE AT TripAdvisor

While appreciating Gordon wouldn't be cooking out food here, you'd assume that the name would carry some standards. It unfortunately doesn't. A nice venue and great location was a good starting point. We felt rushed to order as they clearly want to turn tables round. Not a great experience although the staff were friendly. We both had roast Cod, which was pretty forgettable to be fair. Nice enough, but nothing you couldn't get in any local bistro. Our brocoli came late, almost as we were finishing the cod. It was nice but should have come together. Our kids had the burgers, but our request to have one without cheese was missed and had to be sent back. Just poor attention to detail. A forgettable meal unfortunately. Not bad, but expected a lot more and wouldn't bother again.

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James W . 2025-02-28

MORE AT TripAdvisor

It was lovely! Great service and food was top notch! Too dark where we sat inside close to the windows (it was February 1800) lol - can we get some of those little table lights so I don’t have to use my iPhone torch to view the menu.

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Christopher Pond . 2025-02-28

MORE AT Google

Nice concept let down by average cookery and general ineptitude. Cauli starter decent, mains had little flavour (thai prawn & butter chicken curry) sticky toffee was sickeningly sweet and left largely uneaten (to no comment). Bathroom was in a horrifying state. I don't think the young male waiter was trying to be rude but had a surly abrupt manner. McDonalds experience at posh resto prices.

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Rara R . 2025-02-27

MORE AT Google

Very expensive. The food is not very well prepared.

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Any Grin . 2025-02-27

MORE AT Google

I am deeply disappointed with my experience at Heddon Street Kitchen. I went there for dinner, hoping to enjoy a pleasant evening out, but we were met with unprofessional and rude behavior from the staff. Upon arrival, the staff was nice but the dinner took 2 hours to be served and later they refused us service, claiming that we were "unwell" without any valid reason. This not only felt extremely insulting but was also handled in an inappropriate manner—right in front of other patrons. The management’s response was equally disappointing; they did nothing to address the situation or offer any sort of apology. I’ve never encountered such poor customer service at a restaurant before. It’s upsetting to think that a place that should be welcoming and friendly made us feel uncomfortable and disrespected. This experience has certainly left a bad impression, and I won’t be returning. The staff who called us unwell was Dimitri.

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Akanksha Y . 2025-02-25

MORE AT TripAdvisor

Waited 30 minutes after arriving for our table to be ready, then another 15 minutes to be asked to order. Also, despite the people ahead of us being offered to have their coats taken, this wasn't offered to us. Food arrived in only a couple of minutes after ordering, meaning there was no way it was fired at the time of order. This was more evident as the pasta and roast dinner were not very hot. Overall rather underwhelming. Service was lacking and the food wasn't great, especially considering the price. Won't be back.

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Phil Matthews . 2025-02-25

MORE AT Google

Great service, location and atmosphere. The food was eh. Not worth the price. We were a group of 6 and even got the famous wellington, but it was underwhelming for the 45 minute wait. Almost everything was on the bland side.

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Joshua Srolis . 2025-02-24

MORE AT Google

It is very good I must say.... I bring my cat to tell

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Jim Yoezer . 2025-02-24

MORE AT Google

The vibes and the food was awesome. We had the best time at Gordon’s restaurant. Stunning inside and pretty on the outside. We dined out for my husband’s birthday and the waitress (Nikoletta) made his day extra special with the happy birthday surprise. Thanks to all the waiters, waitresses and the chefs that made the experience amazing with their friendly but professional service. Definitely will recommend

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Pariksha Hiralall . 2025-02-23

MORE AT Google

Hello There was given a table by the side of door it was very cold as it was busy so we decided to stay quiet the lights in there was very dim as we are a bit older your eyesight was not good we sat down for 15 min before anyone came to see us we ordered your drinks and they was very nice and quick we ordered ribs and two curry and pasta for kids when the meal came they gave us the wrong order but they replaced it very quick. the bill was around 160.00 food good service poor.

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Leo Da Silva . 2025-02-20

MORE AT Google

Sadly the restaurant was a little understaffed today, so difficult to tell wha the service is normally like, and everyone was trying hard to pull things together, but you could tell they were all under pressure. The Starters were good but not great. Main courses were ok, however, I did expect a little wow factor and unfortunately none of them quite hit the mark. I had the roasted cod, and it was overcooked and the potatoes were stodgy. I had to ask for the wine to be poured 3 times. Perhaps I expected to be slightly more wowed by a restaurant that had Gordon Ramsey’s name above the door, especially as it as a treat for my sons birthday. Disappointed John Manchester

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john metcalfe . 2025-02-19

MORE AT Google

It's just OK, food, service and atmosphere. Wouldn't rush back.

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Leslie Doust . 2025-02-19

MORE AT Google

Came for the beef Wellington and it did not disappoint! Caesar salad was delicious as well with whole anchovies and not overpowering dressing. Toshko was our server and he was excellent. It was our 20th anniversary so we got some free dessert as well! It was not the most fancy Gordon Ramsey restaurant but it was definitely delicious.

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Katie Ersland . 2025-02-18

MORE AT Google

Lived up to the hype. We came here to experience the infamous beef Wellington and it was delicious! We also got the wagyu meatballs which were so tender and flavor and a delicious Caesar salad. Toshko was fantastic, he was accommodating, friendly and made sure we always had what we needed. Us Americans love our water and he kept it coming haha… I wish there was some more cocktail options that didn’t look so sweet. But overall wonderful experience. Would come back.

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Chelsea Skaggs . 2025-02-18

MORE AT Google

Had a beautiful dinner for Valentine’s and enjoyed every part of it. Martina looked after us from the moment we stepped in, suggested a lovely wine and a delicious wellington. Desserts were amazing too, we ended up eating too much as we also had starters, got a bit carried away probably ahah but we would give it a 10/10 considering service, food quality and atmosphere. Would definitely go back and highly recommend!

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Stel V . 2025-02-18

MORE AT Google

Just one word: delicious. Thanks to Julia for taking care of us and giving us great recommendations. I particularly enjoyed the tuna tartare and the wellington! Will be back for steaks.

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Carmela Borrelli . 2025-02-17

MORE AT Google

I have been to the restaurant to celebrate the anniversary with my girlfriend and I was very satisfied. The service from Julia was excellent, as well as her attention to detail. Atmosphere and food were great (especially the wellington!).

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Francesco Cicenia . 2025-02-17

MORE AT Google

Great food excellent service, love this restaurant. 100% recommend. Lovely hot chocolate.

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Noah Kenny . 2025-02-17

MORE AT Google

I really enjoyed the beef wellington, the crab on toast was not worth it, there was no crab on toast! It was so little. But i really enjoyed the atmosphere, the beef wellington was really delicious. I really enjoyed my time spent there.

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marjan G. . 2025-02-16

MORE AT Google

We went for the wellington experience for Valentines, and may I say it was incredible. So much food btw. It’s the next day and we’re still full because we couldn’t put the fork down.

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Luciana Scozzina . 2025-02-15

MORE AT Google

Food not fantastic , service fine . Generally not impressed

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Stewart Mckenzie . 2025-02-15

MORE AT Google

Not the best experience for a Gordon Ramsey restaurant. Duck salad poor lacked in taste and duck over cooked. Baked cod cold! Halibut special crushed potatoes cold. staff all very stressed flying around lack of service. We was told two members if staff were sick. We will not be returning very very disappointed.

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Linda Christey-Billingham . 2025-02-15

MORE AT Google

Excellent food, from the moment you walk in the team makes you feel welcome and are a joy. Our server Mara was excellent and truly was brilliant during our time at the restaurant. Definitely recommend!

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EthanJ . 2025-02-14

MORE AT Google

I'll premise this review by saying how much I admire Gordon Ramsay. I have watched his shows on repeat for years. So much so that my daughter, at a time where she could barely say anything, would excitedly say "yes, chep!" Anytime she heard the Hell's Kitchen theme song. That said, I was left sourly disappointed by my experience at Heddon Street Kitchen yesterday evening. I was in the area and we wanted to find a child-friendly dinner option nearby. My sister found this place and I was immediately psyched because, despite being a big fan of Gordon, I still hadn't been to one of his restaurants. We made our way over and we were immediately greeted by the sweetest, most accommodating host (Eddie?). He made us feel welcomed with our children (ages 2 and 7 months). However, the experience was downhill from there. We ordered an appetizer (tamarind-spiced chicken wings) and immediately after ordering, the waiter took away our small plates, so we didn't have any plates to eat the wings over. But this was easily overlooked. It was just kind of odd. When the wings arrived, they smelled amazing and they tasted great. However the complete opposite was true for our entrees. My sister and I both ordered the Roasted Cod dish. When it arrived at the table, I was met with a strong fishy odor. Upon taking a bite or two, my sister and I both looked up at each other and wondered the same thing... did this taste right? The cod wasn't moist, but rather dry, rubbery, and fishy. The sauce was a bit bitter as well. I thought maybe there was something in the sauce that was giving such an unpleasant taste. I was hesitant to say anything, but I couldn't justify paying £30 for something that was inedible to me just so that I could avoid confrontation. So we decided to tell a waiter that something tasted off with the cod. A manager came over and asked what the problem was. I told him, for lack of a better description, the cod tasted too fishy. I was met with arrogance and a condescending reply. He told me cod is a fish. I asked if there was some type of mushroom or fish sauce added to the dish, which he scoffed at because *obviously* none of that was in the dish. I told him that I have never had baked cod, but I have had it fried. Could it be that when Cod is roasted, it has a strong fishy flavor and smell? He said it was possible. He told us that the dish is very popular and lots of people love it. It felt like he was trying to tell us we don't have a taste for good food. I have eaten at a number of Michelin star and James Beard award-winning restaurants around the world. I also eat a lot of steamed, pan-fried, and raw fish. I have eaten at a Michelin-star omakase restaurant... so, I like fish. I may not be an expert on baked cod, specifically, but I have consumed enough fish to say that I know if a fish tastes bad. And this cod dish straight up tasted bad. But regardless, I felt like we should've been met with more respect over the situation. Instead he talked down to us. After taking the fish back to the kitchen, he told us the chef said the fish tasted right and that the chef would not remake the dish for us. Then followed up with, "would you like to order something else?" I was in awe that the flavor of that cod (and the cook on it) was truly what any chef could've intended. I began to doubt my American palate. I wondered if maybe British people enjoy strong, somewhat foul, fishy-tasting flavors. At that point, I felt too much tension from the manager and too much anxiety/self-doubt to feel comfortable ordering another entrée. Instead, we chose to skip to the dessert (the sticky toffee pudding that I have wanted to try forever). That was really good. And so was my husband's Venison pinwheel sausage dish. They did right by us by removing the two cod dishes from our bill and, in the end, the manager apologized that we did not like their cod dish. But I would've much rather the chef owned up to overcooking the cod (causing it to have a terrible texture and flavor), as opposed to being gaslit. It was such a disappointment.

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Jessica Mei . 2025-02-13

MORE AT Google

Fabulous service , attentive and great food that came quickly; not too noisy to actually have a conversation

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Irene . 2025-02-12

MORE AT OpenTable

Amazing food, great service. Definitely need to come back to try out their other dishes! Theres a little secret in the basement. Accidentally went inside when I was looking for the bathroom.

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Samuel S . 2025-02-11

MORE AT Google

Really nice lunch Well cooked Well served Very well looked after by the staff Definetly shall come back

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Enver . 2025-02-11

MORE AT OpenTable

Had to wait for our dining table and were not offered drinks then or at our actual table despite the restaurant not being particularly busy. Food was good and reasonable and arrived quickly once we were able to order.

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Ian . 2025-02-11

MORE AT OpenTable

Good place for a dinner, though pricy. Recommend the experience menu/wellington as it makes for the best value/variety. Definitely don't skip dessert

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Ilya Vorobyev . 2025-02-09

MORE AT Google

To be truthful the food was not as good as I expected. My wife's food had no seasoning whatsoever and my 2 kids did not like the food. I had the fish and chips that was fantastic and would recommend. The staff are fantastic but the food and drink are over priced and not worth the money. For a Gordon Ramsay's restaurant it was really underpar. Will not be going back.

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David Rye . 2025-02-09

MORE AT Google

Quick drop in for lunch, great as always thanks guys and girls.

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Giuseppe . 2025-02-08

MORE AT OpenTable

Great food, especially pleased with the fish selection, in a good ambience and excellent location. Music a tad too loud but that’s my preference.

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Madeleine . 2025-02-07

MORE AT OpenTable

We chose the seasonal set menu. When I booked the table 5 days earlier it included a cocktail however on the day the seasonal menu was the same food however a cocktail was not included. When I queried this I was told the cocktail had been removed 4 days earlier. This was disappointing.

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Jane . 2025-02-07

MORE AT OpenTable

Great service! Great food! !! Delicious!!!

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kevin . 2025-02-06

MORE AT OpenTable

I think that would have been Ramsey's nightmare: overwhelmed, unfriendly waiter. After sitting down, we waited 25 minutes for anyone to come to our table. When I told the waiter that we had been waiting for 25 minutes without service, he was just offended. starter was ok. chicken wings but only lukewarm. tunatartare was good. As for the main courses, the pokebowl was good. Unfortunately my burger was very dry. And the waiting times for the main courses of over 30 minutes were also very long. All in all, unfortunately quite disappointing for the price. However, the atmosphere is very nice

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Matthias Pfeiler . 2025-02-04

MORE AT Google

Really enjoyed the food and drinks. The beef Wellington is outstanding and I have no problem recommending this place to anyone.

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Colin . 2025-02-04

MORE AT OpenTable

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