Based on 16 opinions finded in 2 websites
Based on 16 opinions finded in 2 websites
Nº 314 in 359 in Erewash
Opinions
Put through the order of 2x waffles and a brownie, soon got a call from the restaurant to say they had ran out of the waffle mixture, which was absolutely fine they offered to make something else and added extra ice cream which was great of them. Thank you for that, I got the churros instead and a cookie dough. Really tasty and great portions, are the churros suppose to be spicy? Was a good spice but never had spicy ones before.
hollie . 2024-08-30
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forgotten items and sent a Hannah pancake when asked for strawberry
samantha . 2024-07-25
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Ask for salted caramel ice cream and got snickers ice cream and I’m allergic to nuts 🙃
Matt . 2024-06-15
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The food was delicious and I loved the service that I had and I think you should give that worker a raise and he was absolutely nice
Mac . 2024-05-11
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Amazing! will definitely order again.
Jessica . 2024-05-05
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Good desserts and delivery service
Susan . 2024-03-08
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The desserts themselves were absolutely banging 10/10, but i Ordered desserts with strawberries on, was called to be told there was no strawberries..so agreed to swap the toppings and was no problem at all, was then called again to say there was no white choc sauce so agreed to just have milk choc.. also wasn’t a problem at all, but then my desserts turned up 30 mins late, cold, and it also had strawberries on which i was told on the phone they has non, 100% would still order again but maybe a
Luke . 2024-02-16
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For the price was absolutely gutted. The cornflake tart and custard was so soggy and Luke warm, I ate maybe half of it, the milkshake tasted nothing like an Oreo shake it’s was disgusting I drank a small bit, the pancake was disgusting, I ordered strawberrys and chocolate sauce, never tasted a pancake so bad in my life so I didn’t eat that at all. The jeleto was the only thing I ate. Had to spend £20 to get delivery plus charged delivery fee. Absolutely gutted cost me £22+ for some ice cream.
kriss . 2023-12-09
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Food came freezing cold, got the banana and strawberry cookie dough but came with no strawberries. White chocolate cookie dough had hardly any sauce on. Also asked for salted caramel ice cream and got bubble gum. Just not nice at all.
Shelbie . 2023-11-29
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Wrong item in order orded an Oreo smd did not get that
jaden . 2023-11-27
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All 4 deserts that included custard was cold and the custard tasted like cleaning product!! the cookie dough had next to no toppings on. The milkshakes tasted like water:( the only good thing was the Oreo cheesecake!!! I’m disgusted as I’ve never had a bad order from this place and spent a fair bit of money on this order.
Jessica . 2023-11-16
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Soggy cheesecake, and definitely not Cooke dough, just a cookie. Well over priced for the quality.
Rob . 2023-10-08
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Order was messed up chocolate fudge cake and rainbow cake with gelato ordered. No rainbow cake or gelato, but 2 portions of cheesecake. I don't like cheesecake. No note, or phone call
Judith . 2023-09-10
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All hot food was cold and all cold stuff was melted. Curros we solid and didn’t have hardly any cinemon
Kayley . 2023-09-08
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Not worth the money! churos came very over cooked. cookie dough came over cooked and stuck to the parchment paper, with the finest bit of chocolate sauce and about 1 strawberry on top. not worth £15 for things that aren’t edible!!
leah . 2023-09-06
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One hour and 30min waiting and everytime I called they just says that is on the way.. and never arrive. Not recommended!
Rodrigo Scivoletto . 2023-05-28
MORE AT Google
waffles are abit mushy and sticks to the paper, said my order was only £7.45 but was £10.50 when it got here
Brihanna Sullivan . 2022-11-22
MORE AT Google
Ordered online for collection and my only issue was finding the place, it wasn't very obvious thst it was part of the kebab shop. However they answered the phone and directed me clearly and were very polite and helpful. The waffles we ordered were amazing, soo generous, tasty and beautifully presented, lush really sums them up to a tee. Will be back for seconds for sure
Sam Lad . 2022-10-12
MORE AT Google
When you can finally get through to someone about your order being an hour late, they lie and say it’s on its way. 30 minutes later it still didn’t arrive. They turned their phones off and no order arrived.
Perry Foster . 2022-09-17
MORE AT Google
Can not complain nice deserts and milkshakes thank you
Sean Moore . 2021-08-20
MORE AT Google
Good choice of menu but unfortunately one item was wrong i ordered a cookie dough cheesecake which should by the name have cookie dough in it it was in fact an oreo cheesecake I did ring to be told the cookiedough had an oreo on the top it was tasty but it wasn't what I ordered there was no cookiedough part cookie dough cheesecake isn't just crushed oreo on the top so if your after cookiedough cheesecake don't order it as there is no cookie dough not sure they actually know what cookie dough cheesecake actually is to be honest as that wasn't it . ice cream was also tasty but for the sundae snickers explosion and the scoop of snickers ice cream it was very lacking in the snickers actually being in it the pieces were so tiny you could barely taste them honestly which isn't great when it's labeled as snickers The portions were good sizes but the price is kind of up there 22.50 for three desserts plus delivery is quite expensive anf to not get much snickers for that all in a snickers sundae and ice cream so had to mark two stars off one for the cookiedough for the cheesecake because even though it was good it wasn't what I ordered its also most definitely labeled wrongly and really needs changing to oreo cheesecake because calling it cookie dough cheesecake is misleading and people will be disappointed undecided as to whether I would order again honestly just down to not receiving the actual dessert I was after I may just have to order something else if the cheesecake is likely to come wrong. Overall its good but to anyone thinking of buying be aware you may not get exactly what you ordered.
Charlotte Wilkins . 2021-03-01
MORE AT Google
Couldn’t find the place looked like someone’s front room in googlw
Davido Simpson . 2020-11-28
MORE AT Google
I’m not too angry about this but just want to make sure it doesn’t happen again. I ordered on line and put in that I wanted to pay with cash when it got to me. My order was was only around £10 But when it got here the delivery guy told me it was almost £15. I thought maybe it was a delivery fee (despite it not saying anywhere about a delivery fee) But thought I would call them to check as all I ordered was a waffle and a milkshake so surely it shouldn’t have been that much. But when I called the lush number a kebab shop answered. Then I put the number into google and a pub came up. I’m just very confused. I don’t want a refund or owt just wondering where the extra charge came from.
Carla Leyland . 2020-07-15
MORE AT Google
Prompt delivery. Food was warm when it arrived and tasted lovely. Would recommend
E Watson . 2020-07-09
MORE AT Google
I would tell you how it tastes..... if it ever arrived. Was really looking forward to trying this place as the menu looked great. But like I said ..... it never arrived ! Annoyed is an understatement
Ashley Birchall . 2020-06-04
MORE AT Google
Absolutely disgusting scamming not worth over £20 for 4 things ridiculous
Georgina Charlton . 2020-05-10
MORE AT Google
Nothing lush about what I had straight in the bin! I love a good jam roly-poly! What I had was like a soggy jam swiss roll drowned in watery custard! Wont be ordering again
Gary Jones . 2020-03-04
MORE AT Google
When I first started ordering they was always on point always on time always cold but now always late (2hours last order) bling milkshakes melted, ice cream pots melted. It’s a real shame. They even completely forgot an order luckily didn’t pay on card. If you are to get an old school dessert I’d suggest asking for a small amount of custard as it’s quit running and swamps the pudding of choice.
Emma Kimbley . 2019-08-23
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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88 Opinions
The service was so slow that it would have been quicker to go home and prepare it myself. Nearly all the tables were littered with dirty crockery and left over food. It was obvious that they were short staffed but they should have stopped serving cooked food and just carried on with drinks and cakes. It was the most awful experience I have ever had in a restaurant. I will accept that what staff there was did as well as was possible but should not have attempted to do cooked meals. Gordon Bradley
176 Opinions
There were 5 of us, ordered and paid separately. The server was very friendly and helpful. I ordered the soup and asked that my roll should be gluten free, the server replied that it would be bread not a roll and I said that was fine. My soup arrived, with a roll. At first I thought they must have had some after all so didn't query it. I then looked closely at the roll and sniffed it (gluten free has a particular whiff). I took the roll up to the counter and the lady there took it from me saying it was definitely not gf and she then brought some bread which she declared to be 100% gf. I was very upset that such a mistake could have been made and I suggest that some retraining take place urgently. Some allergies are unpleasant and some are deadly, the staff need to be aware.
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Dreadful!!..missing my grandkids nuggets and chips not even supplied correctly!!!
208 Opinions
Ordered a "New Yorker" Pizza after work on Friday for collection. Went to pick it up, and my name wasn't on the screen, so asked for the pizza and they gave me it with some free cookies. I noticed the cookies were warm, but the pizza was almost cold, I ordered it 10 minutes before I arrived to pick it up. It is obvious that they had another order for a New Yorker that didn't get picked up a few hours before and saved it to give to another customer (me). They threw in the free cookies as a mechanism of undoing (behavioural defense mechanism) in order to correct their wrong. 100% will not be ordering from here again, they've lost a customer and I'll take my business elsewhere. I hope this branch gets new management/new employees as their work ethic is beyond pathetic. How hard is it to make a fresh pizza?
36 Opinions
Friendly reception (had pre-booked) on arrival and shown straight to a table and issued menus and drinks cards. Wait staff all very friendly and efficient. It's the food that lets it down! Starters were brought quickly but the (overpriced) starter platter was mostly garnish; the 2 chicken satai and 2 pork skewers were interchangeable (but the sweet chilli dipping sauce was very good), the tiny portion of battered squid was well cooked. The Thai fish cakes were tasty but lacking in chilli and lemon grass. Mains were also overpriced and the small portion of beef massamann curry was lacking in flavour, had only 2 small cubes of beef in it and the sauce had an oily layer on top, as if the coconut milk had split. The pad Thai was average with two small pieces of chicken in it but lots of noodles. Sadly there was no omelette, flavour was again lacking and the whole thing was excessively sweet. Somewhere in the curries there was an underlying taste reminiscent of dried sage but there was a distinct lack of traditional Thai flavours like Holy basil, fish sauce, lemon grass and chillies! The red wine we chose was thin and acidic - certainly not worth the £25ish per bottle they charged. Did not have any dessert as nobody offered us anything after the main courses. Overall, ambience OK, service VERY GOOD and food VERY DISAPPOINTING.