Lulu Wild in Birmingham

Tried their salt and chillie chicken and it was the worst i have ever had. Quantity was tiny and I paid £19 for that thing. Made me mad literally. Ambience was great on the other side.

Lauren was excellent, knowledgeable and friendly 👏

Kristian top man, great server. Very attentive.

Dead food. Rude customer service. Aesthetics aren’t all that! Wouldn’t recommend

Went there with colleagues for Brunch on a Thursday. It was really calm, atmosphere is great and pretty. The food was good, we went for the brunch menu. My main was chicken and the side of noodles was massive. Both tasty. I got a mocktail that was also tasting good. Overall great experience and the staff was nice.

Waiter and cocktail waitress spot on. We weren’t sure on the role of the other team person, but were informed they were the manager. Unfortunately they let the team down by being distracted by customers they knew, they spent time chatting, forgetting to take out food order and left our drinks sitting on the bar. On a good note, food was delicious, service was spot on.

Fantastic meal at Lulu Wild last night. Quality of food and drinks were spot on. Thanks to Manav and the bar staff for wonderful hospitality and recommendations. Look forward to our next visit.

Fantastic evening. Kristin was excellent, thanks for a great night.

We were attended by Mr. Manav, and his service was exceptional. His friendly demeanor, professionalism, and excellent management skills made our experience truly enjoyable. We truly appreciate his dedication and hope to see more staff members like him in the future. Keep up the great work!"

Such a shame, the music and design of this place is amazing but we were seated 10 mins after our booking which is fine, but one of the managers called last orders 10 mins early. We asked for orange juice twice to make mimosas but never got us any. Me and the party of 4 next to us had 1 each in 40 mins, we both complained to which they rushed the food and drink out so we had to cram the rest of the cocktails in with our food in the last 30 mins which made us feel sick. We explained this to a manager and only got £13 off. Such a shame the service was awful

Such a shame. Don’t get me wrong the decor & food was lovely. However, the service was terrible. Our bottomless brunch was for 4pm. We was not seated until 4:15 which isn’t a big deal, but we then had to wait a further 40 minutes to get a drink each. The party of 4 next to us also had to wait 40 minutes. I asked for orange juice for my Prosecco to 2 different waiters throughout our brunch. I received 0. Once we complained the food was served and drinks was rushed so we had to cram drinks into our last 30 minutes which we couldn’t do. All together we had 3 drinks each. Once we asked for some sort of discount they proceeded to take £6 off me and my friend. For the price we paid it is outrageous. Service couldn’t have been worse. Quite frankly celebrating my birthday here was a waste.

Impeccable service from Kristian and outstanding food, we can’t wait for our next visit!

Very nice surprise. The food was delicious, possible to eat in the middle of the day. The reception and service staff were simply incredible. Thank you very much and we look forward to coming back next year 😍

Went for bottomless brunch. Food was excellent, large portions compared to other brunches I have been to but this also meant we didn’t drink as much as normal! Atmosphere downstairs wasn’t amazing, I would recommend asking for a table upstairs especially if you’re doing bottomless brunch.

Kristan is a host with the most. Try the bottomless brunch you won't be disappointed ⭐️

Great experience!! Special shout out for Manau, who served and helped us with excellence. Regards from Spain.

Estelle served us, and she’s such a sweetheart!

Fantastic afternoon ! Recommend !

Very pleasant experience, great service, great atmosphere and even better food

Our visit to Lulu Wild was absolutely fantastic. The food was delicious, and we loved the lychee martinis. The service was truly exceptional, the staff were attentive, knowledgeable and welcoming which is rare in Birmingham these days. So big shout out to the staff. The restaurant's stylish ambiance added to the overall experience, creating a warm and inviting atmosphere. Great value for money too. Lulu Wild is a must visit for anyone looking to enjoy great food and outstanding service. We can't wait to return!

The food was delicious, never tasted white Zinfandel wine was lushhh

Had a lovely evening , served by the lovely Gaana

I dined at Lulu Wild on Sat 15th Feb 2025 with friends, and several of us suffered severe food poisoning afterward. We informed the restaurant, expecting accountability, but despite their so-called investigation, they refused to offer any goodwill gesture. Food poisoning can happen, but how a restaurant handles it matters. Sadly, Lulu Wild showed little concern for its customers’ well-being. I wouldn’t risk eating here again.

Fabulous experience, amazing service especially by Kristian who recommended certain dishes and was an incredible host! Food was exemplary!

Lovely food, great service from Chai, would come back again

Food was lovely but overall so disappointed with the staff, once we had finished our mains it took a long time for them to clear the table so my partner decided to go for a cigarette I joined him. On the way out my partner said to member of staff we was coming back as he was popping out to smoke. Whilst walking down the stairs a member of staff came with a card machine and asked us to pay we explained we was coming back in she said ‘no can you just pay’ I said we are coming back we would like desert in which she said her ‘manager was worried and would like us to pay’ When we returned to our table it still had our empty main plates on there. Upset by the way they totally misjudged us and how embarrassing it was to have her waving a card machine down the stairs to us we decided not to have dessert but pay our bill and leave.

Our host Kristian was lovely and welcoming The service was amazing couldnt ask for anything better

Great atmosphere and speedy service from Estelle. Very lovely evening, especially on Valentine’s Day when it was so busy it was amazing. The lovely girl on the door took some nice pictures of us and is a great host. Xx

such a lovely atmosphere, was served by Chai, such a lovely member of staff, so kind and helpful.

For a bottomless brunch the food was great and we were served by Kristian who was great and kept the drinks flowing. 10/10

Kristian was really good made our night special. Thanks

We had an amazing time in Lulu Wild. We had Kristian serve us and he was very helpful and accommodating to gluten intolerance! Would come back again!

We were served by Kristian and he was so lovely, professional, and attentive. The decor and atmosphere in the restaurant is lovely and the food was absolutely amazing - my compliments to the chef. I had the firecracker prawns, glazed salmon, and shredded chicken noodles. I would recommend all 3 dishes. Thank you very much for a lovely evening for my Birthday Dinner, very glad we came here :))

Great place for food. Kristian was superb! Fantastic waiter. Great service. Great food. A little bit pricey but worth it!

Kristian was so lovely, ensured that we alway had a full glass infact all the staff was so cordial and polite will be back asgain

Food was so so at bottomless brunch but the place and service is amazing. Highly recommend

Lovely decor and design of the place especially the sinks in the toilet, with some bougie hand wash. Food and Drinks were excellent cannot fault it. Dim sum and Bao Buns were beautiful.

Ambiance check Bang bang prawns check Amazing food Cocktails lovely Estelle was exceptional. She was always avaliable and ready to serve. Thank you my dear

The food was great along with the atmosphere, the service from Kristian was excellent I would recommend

Was amazing. From the moment we stepped into the restaurant we were greeted with the most amazing service. Came for my birthday meal and anniversary and it was beautiful! Amazing food and even better service, special thanks to our waiter Lauren!

We dined for my mother’s birthday and had a lovely time. Kristian was our excellent waiter, who made our experience so pleasant!

Kristian was a joy, very attentive, great service, will definitely return 🩵

I was blown away with the attention to detail in making customers feel valued from when we stepped in the restaurant . I booked a Hen Party Bottomless Brunch for 19 guest with Lauren who was accommodating and very helpful every step of the way,Lauren supported some small changes at short notice without any issues, the ladies and the Hen had a fantastic time and nothing was too much trouble from the staff. I would highly recommend this restaurant thank you once again xxx

We had a lovely anniversary dinner . I am so impressed with the staff . A special thanks to Lauren for such a wonderful service . She is absolutely lovely and went above and beyond xx highly recommend this place .

Kristian was a fabulous waiter and kept the drinks flowing throughout our brunch!! Fantastic table service and food was 10/10 xx

Firstly we were seated in the garden room which was too cold, we asked to move and got a table upstairs. The music was too loud for the waiter to hear our order, so one dish arrived that we didn’t order. One of our dishes also came out half an hour after we’d finished eating the rest of the dishes. We had to waive our arms in the air to get a drink as drink staff were not attentive. The drink staff were also separate to the food staff so when we wanted to ask where our final dish was the drinks waiter said there’s nothing he can do as it’s not his department. They did take the dish we didn’t order and the dish that came out late off the bill, but all in all I was in disbelief at how poor the service was.

Asian food with great atmosphere The rice is very delicious and fragrant But there is rice on the table that was not wiped clean from the previous table. The infrared lamp is shining on your face. The crystal dumplings and soup dumplings are both delicious I accidentally ordered 88 pounds and my wallet was a little hurt🥲

Was served by Pallavi she gave great customer service and recommendations, made sure my table enjoyed our experience to the fullest, will definitely be going back food was amazing

Pallavi was extermly helpful and welcoming made the excperience x10 better we will be returning for sure

Whilst the food was really good, upon arrival me and my boyfriend hadn’t booked and were told we could sit at the front - although the restaurant was completely empty. We were sat right next to the door in the freezing cold and put on the smallest table that barely fit our drinks and food. The food was quick to come out but the reception from the staff specifically the girls on the front desk was horrible. No one offered to take our jackets whilst we watched everyone else’s get taken, with ours piled up on the chair next to us. No one came to ask us how our food was or any level of checking up. I felt as though we were very shunned to the side and was completely shocked at the level of unprofessionalism from the girls on the front desk. I understand we had not booked on a Saturday night but our bill was still £100+ for 2 people and we deserved the same treatment as everyone else. I even noticed another two people sat out the front by us recieved a significant more amount of attention than us.

Okay food. Bit bland all round. Over priced

This was very lovely, the atmosphere and the food was very delicious. With the brunch offer, you have cocktails and or bubbly to sweeten the deal. Recommend for a cute date or special occasion with friends.

Food so good your shoulders relax when you take a bite Amazing vegan options too!

Lovely place and lovely food. Great drinks from the bartender Robert. Overall, would recommend.

Came here for my daughters birthday. The service and decor is nice. However there's no atmosphere (Don't expect them to sing happy birthday to you). They were so nice to give us complimentary drinks dessert etc however considering the drinks were wasted as not enjoyed and I didnt enjoy the food I think it would have been better to just give a discount. The chicken noodles were dry and tasteless and you pay just over £12 for 3 pieces of ribs which I found to be robbery as they were not that well seasoned. I would come for cocktails but if you want to eat and you like seasoned food then this place is not for you. I spent £45 and I'm starving!

I have been here multiple times and have never had such a bad experience. I am currently stuck in bed with severe food poisoning and for £150 there was not a lot of food whatsoever. Not that I’d want anymore. I’ve attached photos. I don’t write reviews normally but as I’ll now be missing Christmas Day due to this meal I thought it best to warn people. The chicken was grey and didn’t look fresh or well cooked in the won tons and the dumplings the chicken was just as bad. Not only that nobody actually asked us once if the food was okay. Overpriced and overhyped as much as we used to come here won’t ever be returning.

We visited last night and the service and food was perfect, there was a good energy and chilled atmosphere and beautiful cocktails. The manager Lauren was amazing and we will definitely be returning!!!

Lauren was really lovely and very attentive.

Awful Experience – Never Coming Back! If I could give this place negative stars, I would! Where do I even begin? First of all, the service was absolutely atrocious. We waited over 30 minutes for a table despite having a reservation and when we asked reception how long it would be we were greeted with a rude young lady who clearly shouldn’t be working in customer service. Now when it comes to the menu, which was already limited and extremely low value because of our party size, we were told you weren’t allowed to order one portion but had to pay £60 for three courses, clear example of mandatory minimum charge, not including drinks. Now it being an early dinner we had no intention of eating that much food and were told we weren’t able to share so asked if it would be possible to just have drinks as the food in our opinion was not at all worth the cost especially when combined with how beyond rude they were and acted as if we were inconveniencing them. At this point we asked a waiter if this would be okay and if we would be charged a cancellation fee. A lady returned who we assumed was the manager as the waiter had told us that is who we would need to speak to, she informed us that wouldn’t be an issue and we wouldn’t be charged but we were not able to stay at the table and would have to move are party of 9 to the already cramped and almost seatless reception despite having booked the table which doesn’t, upon booking, seem to be for food only. As a result we asked if we would still be charged cancellation if we didn’t think this was accommodating enough for the 21st birthday we were celebrating to which they responded no, this was triple checked before we left and she ensured us if we were charged to call back and it would be sorted. To top it all off, when we called to speak to the manager, as we were charged despite the guarantee we wouldn’t be, they were even worse. Unapologetic, dismissive, and downright hostile. It was clear that customer satisfaction was the absolute last thing on their mind as she hung up the phone and we are still yet to hear a response as trying to call them has been like trying to contact the prime minister. I’ve never experienced such a combination of incompetence, rudeness, and complete disregard for customer service. Save your money and your sanity — this place doesn’t deserve your business.

The singapore shrimp, crystal vegetable dim sum and honey pork were delicious! The service was also immaculate ( Estelle was lovely) with an amazing atmosphere when everywhere else was full. The desserts were also very tasty

Gaona was our waitress, very friendly and paid attention to details.

Had an amazing time with the bottomless brunch for my brother bday. Estelle was great and always topping us our drinks when needed and such a polite and friendly personality. Such a lovely evening.

Estelle was amazing, she offered great service and was really accomodating. 10/10 service

Estelle was brilliant! Her service was excellent throughout the bottomless brunch. She made sure we had plenty of drinks. Will definitely be back as long as Estelle is our server. Credit to the team.

Chai was so lovely, he was very attentive. Great recommendations and an all round great experience. However very expensive for what we had

We came up to Birmingham for a weekend and booked ourselves into this restaurant after hearing multiple positive reviews. I can say that the food was exceptional however the service & atmosphere was something left to be desired. We were seated 20 minutes later than our actual booking due to the restaurant being busy which was not a problem however we were asked to wait in the bar area which had extremely intoxicated people making inappropriate loud comments which resulted in the group arguing loudly amongst themselves. Not exactly what you want when you are trying to have a nice meal. Once we were seated our orders were taken quickly however we were not brought water as requested. Upstairs was beautifully decorated but the atmosphere seemed extremely tense with a background of extremely loud music & bongos which resulted in us shouting to each other to have a conversation. I'm assuming the senior waitresses were overwhelmed and had new staff who had no idea where food orders were going. We watched our food go round the room twice before coming to us, which was not ideal. The waitresses were then quite rude to the other staff publicly. Luckily a young lady was our waitress was absolutely fantastic, she seemed much calmer than the rest so maybe the others were just having a bad evening? We then ordered desserts & more water to replace the water we did not receive. We did not receive cutlery or the water and had to ask again for this. I understand restaurants are busy but it would make sense that if they are overwhelmed with drinks/parties that food service stops at a certain time to accommodate this. The final straw for me was that an automatic service charge was applied which i thought was highly inappropriate when the service was quite poor - the young lady who served us deserved the tip herself not to be split amongst profit of others. I am regretful I did not get her name, and I would not visit again.

Rather poor all round. Uppon arrival, we were left waiting (essential abandoned) afteted being asked for our booking. Drinks turned up 5 mins after the starters, fair enough. They had completely forgotten about our main course. Was handed the deserts menu, diabolical. Would avoid during peek hours.

Excellent food! A bit pricey but well worth it

Fantastic, friendly and very quick service from Chai and the other staff!

Lovely experience, very tasty food. Beautifully presented. Great service.. Chai looked after us very well

Loren was absolutely lovely and provided great service! My partner and I felt very well looked after by her despite the restaurant being very busy.

Amazing food and service. Thanks Chai and Manav for taking care of us!

Very good and excellent service and drinks too

Chai was great ! Really good time. Will definitely come again.

Lovely service. Would definitely come again for the food. Aaryanna was really friendly and helpful. Definitely recommended this bar.

Big thank you to Chai and Manav , The restaurant was very busy but they was the only one who was attending all the tables and making sure everyone is having the food and drinks in time .rest of staff was ignoring when I was trying to have eye contact. Thank you so much

Very tasty food and good cocktails. Chai did a great job for service, overall worth the price.

For the prices paid, a rather underwhelming & disappointing culinary experience. The food wasn't bad, but by no means anything special. However, the atmosphere and ambience was pleasant. Overall, rather showy, with little substance.

Lovely staff, great food and fast service

The décor inside the restaurant and aesthetic is beautiful, as is the atmosphere. The brunch offering is great, unfortunately, the food served was not hot, the individuals serving the food repeatedly stretched over our plates as opposed to avoiding doing so and the drinks and frequency with which they were brought out was limited which marred the experience. The gentleman on security at the front door was lovely and positively contributed to our experience.

Great service will go back again. Food was lush and waiters were so efficient

5 star 🌟 food, drink🍹& celebration🎉 restauran🍱t!! Lively music/ sometimes live dj in a mini open sort of booth, downstairs and upstairs is absolutely stunning! Breathtaking bathroom and decoration throughout the whole restaurant! Just makes you and your family, friends or partner feel special, great place to go before a night out. Food is amazing and the drinks are just as good.

Food nice but over priced service utterly abysmal will never go back

Great place to eat Asian style foods. Great selections. Quality was outstanding. Cocktails were great with a superb selection. we were found a table within 10 minutes despite them being full. We were never rushed. Not cheap but good value for money.

Wow service was 10/10 and food was delicious! Thank you!☺️

Had booked for a birthday celebration. But no acknowledgment from staff.

Had my 40th birthday meal in September, 8 people set menu. Food was nice and our waiter was great too, I was a little disappointed that I didn't receive a small birthday desert or any kind of gesture toward making my experience special? Other than that it was a nice place to go.

Food was very good, however staff largely ignored us, very unengaging, sat on their phones and quite grumpy!

My husband and I went to this place for lunch yesterday (10/10/24) … nice service but the gentleman did not explain that the lunchtime menu are for two people to share. Also did not explained that the gluten free menu do not qualify for the special lunch time deal ie £22 for two courses. A large glass of wine cost £14 which was rather expensive compare to other restaurants in the area. The cocktail was fabulous and I would have ordered another but was rather too full to order any more drinks. The dishes arrived are fab and there are plenty to feed four people. It’s a shame that we weren’t told about the lunch menu that are for two people to share as we ordered two starters, two mains and two sides … it was beautiful but so much foods for the two of us. We didn’t take dogging bags home as we were heading for a show after that meal. So we tried our best to finish the meal because we both hate wasting good foods. Nice experience but we won’t be coming back again due to lack of communication or explanation about the lunch menu and especially not telling us that the gluten free menu are not part of the lunchtime deal (which was rather odd). So you imagine how much the overall total bill came to it was a shocker! In our opinions they do not deserve the service charge they automatically added to the bill.

Went there with my wife before a show. Mid afternoon. Place was dead. Other restaurants around was busy. Food was ok . How ever you pay top of you are gluten free which I find very annoying. Bill was high for fake flowers and the surrounding.

I had dinner at Lulu Wild yesterday for my friend's birthday. The food was lovely and so were the drinks. The only thing that I questioned was the fact that it said there was an optional service charge at the end of the bill, however it was not stated on the bill that there was any service charge to pay or take off. I really think it should be printed on the bill for customers to see.

Celebrated my wife's birthday here and the experience was great, the food was also good. Chicken and lamb dishes are halal which was a plus. Paid parking is a short walk away and easy to get to. Price is however on the high side for what you get.

A bit of a mixed review... there was nothing bad about the experience but there was nothing great about it either. Significantly over priced based on the food and service. The menu and prices seem to be based on the Hakkasan menu but the service and food just do not match. The veggie dimsum were OK but not much variety and not worth £25. The black pepper veggie chicken was good, as well as the tofu dish, rice and noodles but nothing special and based on the service and price, I wouldn't come back. One of the managers seemed too signal our waiter to get us out quickly once we were finished, with an overtly obvious hand gesture. I think he may be confused about the actual standard of the restaurant... I would call this place style over substance but once you realise the flowers are fake and the table lamps don't actually work, there ain't much style or substance.

6 of us went to Lulu Wild on Saturday night to celebrate my daughter's birthday. Service was excellent, very attentive and the food was superb. It is not cheap but I would highly recommend it for a special occasion. There was a time limit on the table but we did not feel rushed and enjoyed another drink at the bar when we had to vacate the table. We will definitely return.

had a lovely server gerrard, we were waiting a while for service then he took care of us and was very happy to help so this five stars is for him!

Absolutely beautiful place amazing food amazing atmosphere! Rojina who works there is so lovely really polite, smiley and happy made our experience really lovely

A really lovely experience from start to finish for my birthday. Cosy atmosphere, delicious food/drinks and lovely service. Can't wait to come back!

Lovely place,really good food,Pallavi was very friendly and helpful

Great meal, delicious food and the manager and staff went out of their way to make sure we were happy, even changing one of our dishes for us after ordering

Visited on a works evening with some colleagues. Decor and atmosphere was nice and to a good standard. Only complaint was the bathroom was similar to a weatherspoon, in the way it seemed to take a while to get to. We had a variety of food across us all and everything we had was cooked very well, presented nicely and tasted incredible. Staff didn't seem to be well organised and seems understaffed alot of the time, impacting the over all experience. In short, incredible food, but don't expect the above and beyond experience others can offer.