Based on 2.024 opinions finded in 2 websites
Based on 2.024 opinions finded in 2 websites
Nº 736 in 4016 in Birmingham
Nº 20 of 145 Chinese in Birmingham
Opinions
We had Kristian he sorted my noodles and took all the bits out
Sâdé Graham . 2025-05-01
MORE AT Google
Didn't book but had availability on Saturday afternoon. Food was lovely, had 3 courses in all. Service was great. Would definitely go here again. Definitely recommend.
Tracy Evans . 2025-04-30
MORE AT Google
Beautiful ambiance with delicious food
Krishanam Singla . 2025-04-29
MORE AT Google
Wonderful service from Kristian!
Lola Morrison-Omer . 2025-04-28
MORE AT Google
We came to a bottlemess, we had our booking for 90 minutes and in them 90 minutes we where only served 4 drinks due to them taking to time make them and would start it till everyone has finished there drink before. They brought out our check 15 minutes early and tried to end the bottomless 15 minutes eailer then the time was and wanted us to pay. Once’s we spoke to the manager she allowed us to receive one more drink. But in a space of 90 minutes we shouldn’t have only had 4 drinks plus the one that was given once’s something was brought up about it. The whole experience felt like it was rushed. But the food there and the atmosphere was lovely but the service was just a let down.
sam “ExoFlames3” newman . 2025-04-27
MORE AT Google
First time visiting here, and won't be the last, we opted for bottomless brunch for 3 when we arrived there was Prosecco already on the table waiting, which was never left to run empty, constantly being topped up throughout by Kristian he was great, Pornstar Martini's were flowing nicely too as soon as the glass was empty Kristian was getting us another, even though there were only 2 cocktails on offer, it didn't matter, the food was amazing too, I highly recommend The Spicy King Prawns.... The atmosphere was amazing even with the rowdy girls on the big long table beside us but they were there to enjoy themselves as were we.... Loved the Decor or the place too
TheDebbs73 . 2025-04-27
MORE AT Google
Chai was a great host and the food was wonderful.
Simran Sidhu . 2025-04-26
MORE AT Google
Amazing service from Kristian at Saturday brunch - so attentive and great customer service, as really helpful! Would definitely come back again and recommend for a fab brunch.
Bethan Roderick . 2025-04-26
MORE AT Google
Krish was amazing! Definitely would recommend. Excellent food & service for anyone wanting to try the bottomless brunch!
Conrad Byakika . 2025-04-26
MORE AT Google
Had a great experience here. Our server Chai was great!
Nimi Pendurthi . 2025-04-26
MORE AT Google
Food is good here! Would say the cocktails are too watery/icy so could improve on here. Atmosphere is great, dj is amazing and service is ok.
Afchana K . 2025-04-21
MORE AT Google
I had vegetarian food. I had spring rolls and crystal vegetable dumplings. Very tasty. The mains were a let down the black pepper veggi chicken was nice but he veggie noodles and mock chicken in holy basil were not tasty at all. I hated the atmosphere as it was too loud, it felt more like a night club . I would not go back also the food was over priced for what you get. It is not a dining experience just a night club restaurant 😡
jasbir chohan . 2025-04-20
MORE AT Google
My main issue was the volume of the DJ. It was so loud the staff could not hear our orders and it made conversation difficult. The main courses were average but the starters were good, nothing amazing. Staff were friendly and helpful although they could not turn the volume down. Very expensive so I was expecting better.
James Fox . 2025-04-20
MORE AT Google
Excellent service from Kristian. Great good food and atmosphere.
Jaimini Chauhan . 2025-04-19
MORE AT Google
Came for a bottomless brunch for my birthday, Kristin was an absolute diamond. Couldn’t do enough for the table. Our drinks were kept full the entire time and the food was seriously good. We couldn’t move afterwards we were so full. Atmosphere was brilliant and the DJ was great. Friendly staff, great drinks and a really good laugh. Thank you all! :)
Bethan Harrison . 2025-04-19
MORE AT Google
bar staff were super friendly and kind, chai was a wonderful server and it felt really homely. the food was spectacular as always. no complaints :')
Ashie 02 . 2025-04-19
MORE AT Google
Kristian was amazing!! I’ve never had better service at bottomless brunch and the food was delicious. Highly recommend it here!
Jess Lambie . 2025-04-18
MORE AT Google
Andreea was really polite and helpful
Abbie Morris . 2025-04-17
MORE AT Google
Very nice Chinese restaurant by the canal. Good food and pleasant service in a great room. A bit expensive.
Terje Alstad . 2025-04-17
MORE AT Google
Andrea was great , very welcoming professional & polite couldn’t ask for anything else the food was lovely x
Laicha Smith . 2025-04-17
MORE AT Google
service was quick and food was fresh. lacked a bit of taste
sabreen merchant . 2025-04-15
MORE AT Google
Came around 6:30 on a Saturday night, ordered the salt and chilli chicken, the dish was amazing and service too. Got served by Estelle who made sure every one of our needs was met. She was friendly and very helpful. She had a lovely sense of humour and all round made us feel completely welcome from the get go. Would recommend lulu wild to my friends and family
J . 2025-04-13
MORE AT Google
Manav was great, service was awesome
aryan gulzar . 2025-04-13
MORE AT Google
I had the spicy tofu here and it was fantastic, we had a lovely server called Estelle who was so attentive and welcoming, she was so good at recommending to me as someone with dietary requirements . Would highly recommend!
Tamsin Jones . 2025-04-13
MORE AT Google
Dimitris serves the best ginger mojito I’ve ever had amazing gentleman really appreciate the hospitality me and my wife had and the greatest experience in town!
Alfie Goulding . 2025-04-12
MORE AT Google
Gorgeous place, food lovely. Shame 2 lots of stairs up to the toilets for people with walking issues but rails each side so not too bad. Found the bunny chair, too. Staff very attentive and friendly. Loved our bottomless brunch.
Sam Antha . 2025-04-12
MORE AT Google
Celebrating my birthday and lulu wild did not disappoint, the service and food was faultless. Everyone was really accommodating from the security guard and the lovely lady serving us (Lauren) thank you. We will definitely be coming back very soon.
Leigh Dillon . 2025-04-12
MORE AT Google
Kristian was great friendly, assertive
Joanne Bassett . 2025-04-12
MORE AT Google
Estelle was fantastic and lovely waitress. Food was lovely and the so were the drinks. The Barman was also very nice Ms
Sienna Clark-Savage . 2025-04-12
MORE AT Google
Food is nice but really overpriced
maria jose victoria . 2025-04-12
MORE AT Google
Our first visit we will definitely be returning food was lovely staff were really nice and attentive especially the gentleman didn’t catch his name but a great first time experience.
Diana Harris . 2025-04-12
MORE AT Google
Vlada was amazing, patient and kind even though we were indecisive tourists. Even gave my dad a surprise dessert (was his 70th). Food was delicious, service excellent. It's been a while since our visit, definitely recommend 👌🏾
O. Armstrong . 2025-04-07
MORE AT Google
Had a fabulous experience with my husband for his birthday. Wonderful dim sum, and bao buns to start, followed by the monk fish and duck main. Great service from Kristian, attentive and friendly and wonderful cocktails to accompany the stunning food.
Katie Stephenson . 2025-04-07
MORE AT Google
Great afternoon out with the girls! Great food, service and drinks. Definitely recommend 👌 👍
C Richards . 2025-04-06
MORE AT Google
Tried their salt and chillie chicken and it was the worst i have ever had. Quantity was tiny and I paid £19 for that thing. Made me mad literally. Ambience was great on the other side.
Arkajit Banerjee . 2025-03-31
MORE AT Google
Lauren was excellent, knowledgeable and friendly 👏
Simon Hawkins . 2025-03-29
MORE AT Google
Kristian top man, great server. Very attentive.
Dan Clark . 2025-03-29
MORE AT Google
Dead food. Rude customer service. Aesthetics aren’t all that! Wouldn’t recommend
Elliece Skeene . 2025-03-28
MORE AT Google
Went there with colleagues for Brunch on a Thursday. It was really calm, atmosphere is great and pretty. The food was good, we went for the brunch menu. My main was chicken and the side of noodles was massive. Both tasty. I got a mocktail that was also tasting good. Overall great experience and the staff was nice.
Theodora A . 2025-03-27
MORE AT Google
Waiter and cocktail waitress spot on. We weren’t sure on the role of the other team person, but were informed they were the manager. Unfortunately they let the team down by being distracted by customers they knew, they spent time chatting, forgetting to take out food order and left our drinks sitting on the bar. On a good note, food was delicious, service was spot on.
Samantha Cockayne . 2025-03-25
MORE AT Google
Fantastic meal at Lulu Wild last night. Quality of food and drinks were spot on. Thanks to Manav and the bar staff for wonderful hospitality and recommendations. Look forward to our next visit.
Vinay Mehta . 2025-03-24
MORE AT Google
Fantastic evening. Kristin was excellent, thanks for a great night.
Kieran Jones . 2025-03-22
MORE AT Google
We were attended by Mr. Manav, and his service was exceptional. His friendly demeanor, professionalism, and excellent management skills made our experience truly enjoyable. We truly appreciate his dedication and hope to see more staff members like him in the future. Keep up the great work!"
Sarvesh Zagade . 2025-03-18
MORE AT Google
Such a shame, the music and design of this place is amazing but we were seated 10 mins after our booking which is fine, but one of the managers called last orders 10 mins early. We asked for orange juice twice to make mimosas but never got us any. Me and the party of 4 next to us had 1 each in 40 mins, we both complained to which they rushed the food and drink out so we had to cram the rest of the cocktails in with our food in the last 30 mins which made us feel sick. We explained this to a manager and only got £13 off. Such a shame the service was awful
neive clarke . 2025-03-15
MORE AT Google
Impeccable service from Kristian and outstanding food, we can’t wait for our next visit!
Libby Aston . 2025-03-15
MORE AT Google
Very nice surprise. The food was delicious, possible to eat in the middle of the day. The reception and service staff were simply incredible. Thank you very much and we look forward to coming back next year 😍
Jonas Brunetti . 2025-03-15
MORE AT Google
Such a shame. Don’t get me wrong the decor & food was lovely. However, the service was terrible. Our bottomless brunch was for 4pm. We was not seated until 4:15 which isn’t a big deal, but we then had to wait a further 40 minutes to get a drink each. The party of 4 next to us also had to wait 40 minutes. I asked for orange juice for my Prosecco to 2 different waiters throughout our brunch. I received 0. Once we complained the food was served and drinks was rushed so we had to cram drinks into our last 30 minutes which we couldn’t do. All together we had 3 drinks each. Once we asked for some sort of discount they proceeded to take £6 off me and my friend. For the price we paid it is outrageous. Service couldn’t have been worse. Quite frankly celebrating my birthday here was a waste.
amb xo . 2025-03-15
MORE AT Google
Went for bottomless brunch. Food was excellent, large portions compared to other brunches I have been to but this also meant we didn’t drink as much as normal! Atmosphere downstairs wasn’t amazing, I would recommend asking for a table upstairs especially if you’re doing bottomless brunch.
Nina Jackson . 2025-03-09
MORE AT Google
Kristan is a host with the most. Try the bottomless brunch you won't be disappointed ⭐️
Debbie Benton . 2025-03-07
MORE AT Google
Great experience!! Special shout out for Manau, who served and helped us with excellence. Regards from Spain.
Carlos Vilar Albelda . 2025-03-03
MORE AT Google
Estelle served us, and she’s such a sweetheart!
Lindsay Kebirungi . 2025-03-01
MORE AT Google
Fantastic afternoon ! Recommend !
Lucy Pettifer-Salmon . 2025-03-01
MORE AT Google
Very pleasant experience, great service, great atmosphere and even better food
Saul Quinn . 2025-02-26
MORE AT Google
Our visit to Lulu Wild was absolutely fantastic. The food was delicious, and we loved the lychee martinis. The service was truly exceptional, the staff were attentive, knowledgeable and welcoming which is rare in Birmingham these days. So big shout out to the staff. The restaurant's stylish ambiance added to the overall experience, creating a warm and inviting atmosphere. Great value for money too. Lulu Wild is a must visit for anyone looking to enjoy great food and outstanding service. We can't wait to return!
M Suds . 2025-02-23
MORE AT Google
The food was delicious, never tasted white Zinfandel wine was lushhh
TeeRai . 2025-02-22
MORE AT Google
Had a lovely evening , served by the lovely Gaana
Naledi Mandizha . 2025-02-22
MORE AT Google
I dined at Lulu Wild on Sat 15th Feb 2025 with friends, and several of us suffered severe food poisoning afterward. We informed the restaurant, expecting accountability, but despite their so-called investigation, they refused to offer any goodwill gesture. Food poisoning can happen, but how a restaurant handles it matters. Sadly, Lulu Wild showed little concern for its customers’ well-being. I wouldn’t risk eating here again.
Rachel Gurevitch . 2025-02-21
MORE AT Google
Fabulous experience, amazing service especially by Kristian who recommended certain dishes and was an incredible host! Food was exemplary!
Jane Spearman . 2025-02-17
MORE AT Google
Food was lovely but overall so disappointed with the staff, once we had finished our mains it took a long time for them to clear the table so my partner decided to go for a cigarette I joined him. On the way out my partner said to member of staff we was coming back as he was popping out to smoke. Whilst walking down the stairs a member of staff came with a card machine and asked us to pay we explained we was coming back in she said ‘no can you just pay’ I said we are coming back we would like desert in which she said her ‘manager was worried and would like us to pay’ When we returned to our table it still had our empty main plates on there. Upset by the way they totally misjudged us and how embarrassing it was to have her waving a card machine down the stairs to us we decided not to have dessert but pay our bill and leave.
Kristie Hill . 2025-02-16
MORE AT Google
Lovely food, great service from Chai, would come back again
Cormac Madden . 2025-02-16
MORE AT Google
Our host Kristian was lovely and welcoming The service was amazing couldnt ask for anything better
eva williams . 2025-02-15
MORE AT Google
For a bottomless brunch the food was great and we were served by Kristian who was great and kept the drinks flowing. 10/10
Olly Mackenzie . 2025-02-14
MORE AT Google
such a lovely atmosphere, was served by Chai, such a lovely member of staff, so kind and helpful.
Khushi Kumar . 2025-02-14
MORE AT Google
Great atmosphere and speedy service from Estelle. Very lovely evening, especially on Valentine’s Day when it was so busy it was amazing. The lovely girl on the door took some nice pictures of us and is a great host. Xx
charlie readman . 2025-02-14
MORE AT Google
Kristian was really good made our night special. Thanks
Rohan Chaliha . 2025-02-11
MORE AT Google
We had an amazing time in Lulu Wild. We had Kristian serve us and he was very helpful and accommodating to gluten intolerance! Would come back again!
Alex Cheshire . 2025-02-11
MORE AT Google
Great place for food. Kristian was superb! Fantastic waiter. Great service. Great food. A little bit pricey but worth it!
J Kang . 2025-02-10
MORE AT Google
We were served by Kristian and he was so lovely, professional, and attentive. The decor and atmosphere in the restaurant is lovely and the food was absolutely amazing - my compliments to the chef. I had the firecracker prawns, glazed salmon, and shredded chicken noodles. I would recommend all 3 dishes. Thank you very much for a lovely evening for my Birthday Dinner, very glad we came here :))
Amria . 2025-02-10
MORE AT Google
Kristian was so lovely, ensured that we alway had a full glass infact all the staff was so cordial and polite will be back asgain
Jacqui Milford . 2025-02-08
MORE AT Google
Food was so so at bottomless brunch but the place and service is amazing. Highly recommend
Paula Zaman . 2025-02-06
MORE AT Google
Lovely decor and design of the place especially the sinks in the toilet, with some bougie hand wash. Food and Drinks were excellent cannot fault it. Dim sum and Bao Buns were beautiful.
Amal R . 2025-02-03
MORE AT Google
Ambiance check Bang bang prawns check Amazing food Cocktails lovely Estelle was exceptional. She was always avaliable and ready to serve. Thank you my dear
Skinny J . 2025-02-01
MORE AT Google
The food was great along with the atmosphere, the service from Kristian was excellent I would recommend
Reece James . 2025-01-28
MORE AT Google
Was amazing. From the moment we stepped into the restaurant we were greeted with the most amazing service. Came for my birthday meal and anniversary and it was beautiful! Amazing food and even better service, special thanks to our waiter Lauren!
sophna manimaran . 2025-01-25
MORE AT Google
Kristian was a joy, very attentive, great service, will definitely return 🩵
Francesca Glynn . 2025-01-25
MORE AT Google
We dined for my mother’s birthday and had a lovely time. Kristian was our excellent waiter, who made our experience so pleasant!
Leah . 2025-01-25
MORE AT Google
We had a lovely anniversary dinner . I am so impressed with the staff . A special thanks to Lauren for such a wonderful service . She is absolutely lovely and went above and beyond xx highly recommend this place .
Atiqa Batool . 2025-01-19
MORE AT Google
I was blown away with the attention to detail in making customers feel valued from when we stepped in the restaurant . I booked a Hen Party Bottomless Brunch for 19 guest with Lauren who was accommodating and very helpful every step of the way,Lauren supported some small changes at short notice without any issues, the ladies and the Hen had a fantastic time and nothing was too much trouble from the staff. I would highly recommend this restaurant thank you once again xxx
DENISE HAUGHTON . 2025-01-19
MORE AT Google
Kristian was a fabulous waiter and kept the drinks flowing throughout our brunch!! Fantastic table service and food was 10/10 xx
Aimee Louise . 2025-01-17
MORE AT Google
Firstly we were seated in the garden room which was too cold, we asked to move and got a table upstairs. The music was too loud for the waiter to hear our order, so one dish arrived that we didn’t order. One of our dishes also came out half an hour after we’d finished eating the rest of the dishes. We had to waive our arms in the air to get a drink as drink staff were not attentive. The drink staff were also separate to the food staff so when we wanted to ask where our final dish was the drinks waiter said there’s nothing he can do as it’s not his department. They did take the dish we didn’t order and the dish that came out late off the bill, but all in all I was in disbelief at how poor the service was.
Rob Taylor . 2025-01-13
MORE AT Google
Asian food with great atmosphere The rice is very delicious and fragrant But there is rice on the table that was not wiped clean from the previous table. The infrared lamp is shining on your face. The crystal dumplings and soup dumplings are both delicious I accidentally ordered 88 pounds and my wallet was a little hurt🥲
林睿誠 . 2025-01-13
MORE AT Google
Okay food. Bit bland all round. Over priced
Ash B . 2025-01-12
MORE AT Google
Was served by Pallavi she gave great customer service and recommendations, made sure my table enjoyed our experience to the fullest, will definitely be going back food was amazing
Zenaè . 2025-01-12
MORE AT Google
Whilst the food was really good, upon arrival me and my boyfriend hadn’t booked and were told we could sit at the front - although the restaurant was completely empty. We were sat right next to the door in the freezing cold and put on the smallest table that barely fit our drinks and food. The food was quick to come out but the reception from the staff specifically the girls on the front desk was horrible. No one offered to take our jackets whilst we watched everyone else’s get taken, with ours piled up on the chair next to us. No one came to ask us how our food was or any level of checking up. I felt as though we were very shunned to the side and was completely shocked at the level of unprofessionalism from the girls on the front desk. I understand we had not booked on a Saturday night but our bill was still £100+ for 2 people and we deserved the same treatment as everyone else. I even noticed another two people sat out the front by us recieved a significant more amount of attention than us.
Issy Holop . 2025-01-12
MORE AT Google
Pallavi was extermly helpful and welcoming made the excperience x10 better we will be returning for sure
Kiyanaa . 2025-01-12
MORE AT Google
This was very lovely, the atmosphere and the food was very delicious. With the brunch offer, you have cocktails and or bubbly to sweeten the deal. Recommend for a cute date or special occasion with friends.
Jace Wills . 2025-01-09
MORE AT Google
Food so good your shoulders relax when you take a bite Amazing vegan options too!
Shelby . 2025-01-04
MORE AT Google
Lovely place and lovely food. Great drinks from the bartender Robert. Overall, would recommend.
James Bioul . 2024-12-29
MORE AT Google
Came here for my daughters birthday. The service and decor is nice. However there's no atmosphere (Don't expect them to sing happy birthday to you). They were so nice to give us complimentary drinks dessert etc however considering the drinks were wasted as not enjoyed and I didnt enjoy the food I think it would have been better to just give a discount. The chicken noodles were dry and tasteless and you pay just over £12 for 3 pieces of ribs which I found to be robbery as they were not that well seasoned. I would come for cocktails but if you want to eat and you like seasoned food then this place is not for you. I spent £45 and I'm starving!
Lynnette C . 2024-12-28
MORE AT Google
I have been here multiple times and have never had such a bad experience. I am currently stuck in bed with severe food poisoning and for £150 there was not a lot of food whatsoever. Not that I’d want anymore. I’ve attached photos. I don’t write reviews normally but as I’ll now be missing Christmas Day due to this meal I thought it best to warn people. The chicken was grey and didn’t look fresh or well cooked in the won tons and the dumplings the chicken was just as bad. Not only that nobody actually asked us once if the food was okay. Overpriced and overhyped as much as we used to come here won’t ever be returning.
Kuran Saini . 2024-12-25
MORE AT Google
We visited last night and the service and food was perfect, there was a good energy and chilled atmosphere and beautiful cocktails. The manager Lauren was amazing and we will definitely be returning!!!
Elle . 2024-12-21
MORE AT Google
Lauren was really lovely and very attentive.
Erin Pitt . 2024-12-19
MORE AT Google
Awful Experience – Never Coming Back! If I could give this place negative stars, I would! Where do I even begin? First of all, the service was absolutely atrocious. We waited over 30 minutes for a table despite having a reservation and when we asked reception how long it would be we were greeted with a rude young lady who clearly shouldn’t be working in customer service. Now when it comes to the menu, which was already limited and extremely low value because of our party size, we were told you weren’t allowed to order one portion but had to pay £60 for three courses, clear example of mandatory minimum charge, not including drinks. Now it being an early dinner we had no intention of eating that much food and were told we weren’t able to share so asked if it would be possible to just have drinks as the food in our opinion was not at all worth the cost especially when combined with how beyond rude they were and acted as if we were inconveniencing them. At this point we asked a waiter if this would be okay and if we would be charged a cancellation fee. A lady returned who we assumed was the manager as the waiter had told us that is who we would need to speak to, she informed us that wouldn’t be an issue and we wouldn’t be charged but we were not able to stay at the table and would have to move are party of 9 to the already cramped and almost seatless reception despite having booked the table which doesn’t, upon booking, seem to be for food only. As a result we asked if we would still be charged cancellation if we didn’t think this was accommodating enough for the 21st birthday we were celebrating to which they responded no, this was triple checked before we left and she ensured us if we were charged to call back and it would be sorted. To top it all off, when we called to speak to the manager, as we were charged despite the guarantee we wouldn’t be, they were even worse. Unapologetic, dismissive, and downright hostile. It was clear that customer satisfaction was the absolute last thing on their mind as she hung up the phone and we are still yet to hear a response as trying to call them has been like trying to contact the prime minister. I’ve never experienced such a combination of incompetence, rudeness, and complete disregard for customer service. Save your money and your sanity — this place doesn’t deserve your business.
Shawnee Lolley . 2024-12-09
MORE AT Google
Had an amazing time with the bottomless brunch for my brother bday. Estelle was great and always topping us our drinks when needed and such a polite and friendly personality. Such a lovely evening.
Jessica Gill . 2024-12-07
MORE AT Google
Estelle was brilliant! Her service was excellent throughout the bottomless brunch. She made sure we had plenty of drinks. Will definitely be back as long as Estelle is our server. Credit to the team.
Anya Dolman . 2024-12-07
MORE AT Google
Gaona was our waitress, very friendly and paid attention to details.
H King . 2024-12-07
MORE AT Google
Estelle was amazing, she offered great service and was really accomodating. 10/10 service
Meg Ridley . 2024-12-07
MORE AT Google
The singapore shrimp, crystal vegetable dim sum and honey pork were delicious! The service was also immaculate ( Estelle was lovely) with an amazing atmosphere when everywhere else was full. The desserts were also very tasty
Marianne de Wildt . 2024-12-07
MORE AT Google
Chai was so lovely, he was very attentive. Great recommendations and an all round great experience. However very expensive for what we had
Glambycharlotte Jones . 2024-12-04
MORE AT Google
We came up to Birmingham for a weekend and booked ourselves into this restaurant after hearing multiple positive reviews. I can say that the food was exceptional however the service & atmosphere was something left to be desired. We were seated 20 minutes later than our actual booking due to the restaurant being busy which was not a problem however we were asked to wait in the bar area which had extremely intoxicated people making inappropriate loud comments which resulted in the group arguing loudly amongst themselves. Not exactly what you want when you are trying to have a nice meal. Once we were seated our orders were taken quickly however we were not brought water as requested. Upstairs was beautifully decorated but the atmosphere seemed extremely tense with a background of extremely loud music & bongos which resulted in us shouting to each other to have a conversation. I'm assuming the senior waitresses were overwhelmed and had new staff who had no idea where food orders were going. We watched our food go round the room twice before coming to us, which was not ideal. The waitresses were then quite rude to the other staff publicly. Luckily a young lady was our waitress was absolutely fantastic, she seemed much calmer than the rest so maybe the others were just having a bad evening? We then ordered desserts & more water to replace the water we did not receive. We did not receive cutlery or the water and had to ask again for this. I understand restaurants are busy but it would make sense that if they are overwhelmed with drinks/parties that food service stops at a certain time to accommodate this. The final straw for me was that an automatic service charge was applied which i thought was highly inappropriate when the service was quite poor - the young lady who served us deserved the tip herself not to be split amongst profit of others. I am regretful I did not get her name, and I would not visit again.
Dru Irwin . 2024-12-03
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in West Midlands
143 Opinions
The shop has delicious food, braised pork with pickled vegetables and hot milk tea, it’s just right! Greeting and cordial
332 Opinions
Revisited for a weekday dinner treat. Loved it. Great food and flavour, friendly people and hearty dishes. Happy belly. *** First time visiting and the food was great. Authentic taste of Hong Kong (as authentic as you can get all things considering). For those unaccustomed to the cha chan teng food culture, this is a place to experience it without having to fly to the other side of the world. Friendly service and cosy place to eat. 10/10 would come back again.
7 Opinions
Hemos vivido en Birmingham durante casi 12 años y una de las frustraciones ha sido la falta de cualquier buena calidad, restaurantes chinos bastante razonables.
328 Opinions
10/10 experience, what a lovely spot! Food was delicious and freshly made, and very reasonably priced. Service was impeccable. What a great place!
24 Opinions
I'd like to say something negative so that this place doesn't become so popular I can't get a place. The food is delicious from Jasmine tea to great dishes of chowmein and four excellent soups - really nourishing in winter. You know it's quality because most customers are Chinese but too many others are 'discovering' the quality of the cuisine at Mei's.