Chi-Yeungs in Birmingham

Siempre he cantado las alabanzas de esta comida para llevar, pero definitivamente algo ha cambiado desde la última vez que ordenamos desde aquí. Esta noche, las porciones no eran tan buenas y había muy poca carne en el Chow Mein de Singapur, y tampoco tenía tanto sabor picante como de costumbre. Disfruté mis costillas, pero lamentablemente había mucho menos y eran más pequeñas. No me puedo quejar del servicio de entrega, pero desafortunadamente volveremos a nuestra comida para llevar favorita local. Lamento decir que no volveremos corriendo. No fue muy buen valor esta noche.

This is my go to place when in Birmingham which has re-opened after a lengthy closure due to an unfortunate family bereavement. Since re-opening the Tung Lok has had a name change to Ocean Pan and has had a refurbishment which looks very nice indeed. The food hasn't changed and is fresh, tasty and the portion sizes are filling. The owner Amy is very welcoming, friendly and nothing is too much trouble for her. My family will be back again for sure.

Ni idea de a dónde han ido Ping y su familia. Estuvieron allí un minuto, cerraron durante una semana y reabrieron con nuevos propietarios. Aún así, el menú es el mismo y el servicio es rápido y amable. La comida sigue siendo buena, los tamaños de las porciones son grandes y todavía buena relación calidad-precio.

Shout out to Adam and Mo for their top tier hospitality! Unreal vibes and food, amazing service! Will be back, thank you!

We came up to Birmingham for a weekend and booked ourselves into this restaurant after hearing multiple positive reviews. I can say that the food was exceptional however the service & atmosphere was something left to be desired. We were seated 20 minutes later than our actual booking due to the restaurant being busy which was not a problem however we were asked to wait in the bar area which had extremely intoxicated people making inappropriate loud comments which resulted in the group arguing loudly amongst themselves. Not exactly what you want when you are trying to have a nice meal. Once we were seated our orders were taken quickly however we were not brought water as requested. Upstairs was beautifully decorated but the atmosphere seemed extremely tense with a background of extremely loud music & bongos which resulted in us shouting to each other to have a conversation. I'm assuming the senior waitresses were overwhelmed and had new staff who had no idea where food orders were going. We watched our food go round the room twice before coming to us, which was not ideal. The waitresses were then quite rude to the other staff publicly. Luckily a young lady was our waitress was absolutely fantastic, she seemed much calmer than the rest so maybe the others were just having a bad evening? We then ordered desserts & more water to replace the water we did not receive. We did not receive cutlery or the water and had to ask again for this. I understand restaurants are busy but it would make sense that if they are overwhelmed with drinks/parties that food service stops at a certain time to accommodate this. The final straw for me was that an automatic service charge was applied which i thought was highly inappropriate when the service was quite poor - the young lady who served us deserved the tip herself not to be split amongst profit of others. I am regretful I did not get her name, and I would not visit again.