Lucy's at Southwood Farmshop & Nurseries in East Riding of Yorkshire

Not been for 2yrs and sadly still not impressed. Menu still very basic and small. Still no return of dish of the day. The place was pretty busy but none of the food looked like it was saying ‘try me’ to either of us. We did say shall we go somewhere else but decided to stay. Food arrived, light bite scampi & chips which consisted of 5 extremely small pieces of scampi, a dozen chips if that and about 20 peas. Cheese & onion toastie was very greasy and appeared salty. Crockery had big chips/cracks in them which is off putting. Sorry but today was our absolute last visit

Lovely spot all day breakfast and lunch. Had the goats cheese toasted sandwich and tuna mayonnaise jacket potatoe. Lots of sweet treats on the counter too but we didn't have any room unfortunately. Dog friendly too.

Really friendly staff, polite, quick service so nothing to complain about there. Unfortunately the breakfast let it down abit, the sausages were really overcooked,very dry so nearly didn't eat them, not very pleasant. I'm guessing they had been cooked then warmed up? The scrambled egg was very milky and tasteless. The rest of it was nice but just a couple of improvements needed because it's not cheap. £10.95 for a breakfast I don't mind paying,but just needs abit more love putting into the quality to reflect the price,main thing the sausages, maybe it was just a one off.

Arrived at 3:15pm Saturday. Attempted to order bowl of chips but informed kitchen closed at 3pm. Ordered two cups of tea and two scones. 25 mins later my wife chased up our order as we were still waiting. Our order was sat behind the counter whilst most of the 6 staff busied themselves with cleaning duties (obviously preparing for a quick getaway at 4pm). The tea and scones duly arrived but no milk. Tasting the scones they were dry and powdery, tending to disintegrate as soon as they were touched. We’ll be seriously thinking twice before returning which is such a shame. To summarise: it wasn’t busy but the service was poor with staff more prioritising cleaning before customers, little concern for our order and poor quality food. 😤

I decided to come for a spot of brunch and was not disappointed in the slightest. The breakfast burrito was an absolute taste sensation, and a must try if you get the chance. The cafe seems to have a real buzz behind the counter as all you can hear is laughter and singing which makes the experience more enjoyable.

Amazing 🤩 Service & food outstanding where very helpful as three people in wheelchair photos of food at Ploughman was great value & cheesecake amazing All meals were lovely would highly recommended

Me my partner and a family member had brunch here recently. We had 3 light snacks and drinks. The food and drink where delicious the staff where very friendly and helpful.

Upon entering the cafe we were greeted by a lovely waitress and seated. The food and service was second to none. The bubble and squeak was to die for and would highly recommend this to anyone

Lunch date with a friend somewhere different. First time at Lucy's Coffee shop today. Staff were very friendly and welcoming. Lots of seating, plenty of menu choices. We opted for the daily special and a coffee. Whilst ordering we spotted the cakes and we are so glad we did! The lemon and blueberry cake was delicious. We will definitely be back.

I popped in here whilst having time to kill. I had to check I was in the right place having read the last couple of reviews. I couldn’t have been greeted and served in a more welcoming and friendly manner. The same reaction from all the three ladies who interacted with me. Service with a smile. I like to think I know my scones and this one was an exceptionally good scone. I also appreciate the price of an exceptionally good scone; ironically I found it very reasonable. I could quite happily have sampled any one of the cakes there - looks like someone sure knows how to either bake - or source quality baking. Either it’s completely new staff there, they have learned from recent feedback - or people need to appreciate the cost of things, the size of a normal portion and that perhaps their own attitude needs an honest review. All in all, time very well spent.

First time here for a while and it used to be better. I think nearly £17 for a flat white coffee, lighter bite Quiche with around 8 chips added for an extra £2, and I thin slice of cake is expensive compared to similar places. The toilets could do with a spruce up too

Very expensive for average cakes, ice cream and drinks. Will not be recommending to others. There are more upmarket places in the surrounding area with more reasonable prices.

Came for festive coffee and mince pie. Coffee ok but mince pie seemed to be a value supermarket pie. Bland pastry and mushy mincemeat. It did not feel like a treat, more like we’d been taken advantage of.

Whilst out walking in the area my wife & I decided to visit Lucy's Coffee Shop for some refreshments. We have used the cafe a number of times previously & have always been impressed. On this occasion we both ordered a bacon butty, my wife's on gluten free bread, gluten & dairy free mince pies, an americano & green tea. The ladies in this cafe are always very welcoming & friendly. Our order arrived quite quickly, even though they were busy. The bacon butties were delicious, plenty of bacon & not too crispy. The mince pies although small were excellent with a good filling. The coffee & tea were also very good. My wife said her coffee was the best compared to other cafe's we have been to lately. The premises are very clean, well maintained & the cafe is really popular. We would have no hesitation in recommending Lucy's.

Fantastic Bacon sandwich lovely bread. Cake & bacon nice flavour Latte coffee excellent Staff were very helpful & made me feel a home

Had a bad experience today Firstly they over charged me and when I corrected them they didn't even apologise, Very expensive for average food £1.50 to add cheese to your chips baring in mind the chips are £3.50+ My husband then went back up and orderd a sausage roll which never came so when we went up to find out where it was she brought it in a bag and said in a very sarcastic voice they couldn't find the ticket for the order but you can have the sausage roll anyways making out like we didn't pay for it and we was trying to have them over! Checked my bank to double check and the money had come out for it! Very poor manners from the staff none of them are approachable. I will not be returning.

It was okay. They ran out of espresso (hint - just run to the store and get some) and the regular coffee was just average. The food wasn't bad, and the woman that took our order was very nice, but surrounded by people that didn't seem like they wanted to work. Def better coffee shops around - we wouldn't go back.

Cake was amazing , Lucy’s was very clean & tidy . Great Cappuccino highly recommend. Plenty of parking & great garden centre

After visiting the coffee shop for many years, it used to be one of our favourite places for a coffee and cake, unfortunately after visiting the coffee shop recently, my in-laws and myself will not be returning! I will say that my only compliment towards the new look of the coffee shop, is the name badges because I was able to identify who the abrupt and impatient workers were! We were seated straight away, we did ask for a bigger table but was denied! When going to the till to place my order, I was served by the manager who made me feel like a chore to serve. The girls who brought my food and served my drinks thankfully made up for our rude encounter. We used to love Lucy’s coffee shop dearly and now we are not sure if we will ever return.

Not been for a while. Very disappointed with new menu. No meal of the day, pie of the day, no gammon and no adult sausage meal. Ordered a basket of chips @ £3.35. The amount of chips you got was ridiculous. Not worth the money

Large black hair found in scrambled eggs. Only sausage on a fry up and portions have significantly reduced since our last visit but prices have gone up!

Whilst out for a walk across the fields between our home & Cottingham my wife & I decided to visit Lucy's Coffee Shop for some refreshments. A warm welcome from all the staff is the order of the day here. The first thing I always notice is how clean the cafe is. Our order was taken & we were seated only a short while before the order arrived. My wife had a sultana scone & americano & I had a sultana scone with a latte. The coffee is always hot & excellent, really smooth & tasty. The scones are fresh, tasty & a decent size. It is always a very pleasant experience to eat here. On leaving we were wished a pleasant rest of the day & hope to see you again.

My wife & I walked through the fields to Cottingham & whilst there went to Lucy's cafe at the Southwood Garden Centre for a coffee. On arrival at the counter we were warmly welcomed by a lady & asked what we would like. My wife ordered a mocha with a cherry scone & I ordered a latte with a fruit scone. The coffee was very good & served hot which many cafes seem to struggle to achieve. The scones, home made, were served warm. They were soft & very tasty. The cafe & toilets were very clean. All the staff were pleasant & friendly. Would recommend. We thought however that the prices were a bit dearer than other cafes round about.

Lovely place Cakes are amazing ,Cappuccino excellent highly recommended home made Quiche the best - Whitby scampi what more do you want !

Went to this coffee shop for a RELAXING coffee after a hospital appointment. It was 3pm and it anything but relaxing!! On arrival We were told quite abruptly where to sit..In the dogs allowed end as cleaning had commenced in other areas. We sat down and the same lady proceeded to clean under and sweep all under all the tables surrounding us! Clattering about and making us feel like we were in her way. The cafe closes at 3.30. Surely the cleaning of the floors should be done after this time. Not a pleasurable experience. We won't be back.

We were looking for somewhere to go on Saturday as we knew the weather was not going to be great and our Mum has not been good recently so really feels the cold and cannot walk too far. I did a google search and found Southwood Garden Centre and that they had a lovely coffee shop called Lucys. The pictures looked nice and so we thought we would try it out. When you first enter it is nice and cosy (and warm) and going to our table we could see all the lovely cakes on the display. The menu had plenty of options and as our Mum isn't eating as much as she used to and my sister has gallstones and cannot eat bread we were able to find food that was suitable for all. I had a jacket potato with cheese and beans, my sister had a jacket potato with tuna mayonnaise and our Mum had a fishfinger sandwich. All the food was freshly made and with generous portions too, so much so that we didn't (sadly) have room for cake. The coffee's were very nice too and they had skimmed milk which was a bonus as not all places do. The staff are also very nice and helpful too. We would highly recommend paying a visit and we will definitely be going again (this time to have cake!).

The wait for our drinks was so ridiculously long. People who had sat down after us were getting their drinks before us. In the end we had to go Up and ask for the cordials we ordered as the children were getting fussy. A waitress spilt a coke down my sister in laws coat also. Would not reccomend. The prices for food were also too expensive for what was being served

Overpriced for what you get, we had the traditional breakfast, scrambled egg on toast, fried egg on toast, children’s hoops on toast, coffee and a tea came to £30! Staff didn’t do anything to go above and beyond or make it memorable

Visited last Friday in between appointment at the hospital. Ordered sausage egg & chips for my Dad, the sausage came cremated and didn’t look very appetising at all. Our sandwiches was very bland and not worth the money. Very cheap bread!!!!!!!! Will not return to the cafe.

Arrived just before lunch time so the place was already pretty busy which is good in the current economic climate. Ordered our food and drinks minus a few things - namely the salad and coleslaw. Drinks arrived after a 15 minute wait one of which...

Really lovely food,piping hot and well presented friendly staff,clean, pleasant surroundings Will be back to visit again

Often use the Southwood garden centre and have been using the cafe for many years. Unfortunately this will be our last visit to the cafe. Firstly I questioned the price and I had accidentally been charged for something twice. The soup and bread was the...

I visited this cafe with my sister in law and our two sons. We had 2 prams so placed ourselves in the back corner out of everyone's way. We ordered something to eat and once we had literally just finished, one of the staff came...

This is like having a meal in a works canteen. The noise is horrendous, from children screaming but mainly from staff banging and clattering pottery etc. You wait ages for food and when it arrives it’s not good. Two panini and two plant pots of...

Popped in for quick breakfast yesterday and was greeted on door by friendly lady,ordered food and that was quick,very tasty and reasonably priced,cakes on counter looked very tempting.Was nice to see the blonde haired lady assisting any customer that came thru door.lovely clean cafe and...

It’s a nice place, but for what it is it’s stupidly expensive. We’ve been going most weeks now because we have a meeting each week close to there. But each time, we can’t believe how much they charge for the basic of things on the...

Lucy’s Coffee is my go to place for coffee, lunch, in fact anytime I’m visiting family. The cafe is lovely, staff are attentive and the food is really tasty.

It was busy when we arrived but they suggested we come back in 15 minutes and a table would be ready which we did. The lady welcoming us was really friendly and the restaurant was very social distant friendly. The food was really nice too...

We arrived about 12.15 and It was very busy. I have been lots of times here for lunch as it is always very nice. I wasn’t disappointed with the food but I was disappointed they had not taken any tables out. It did make us...

The soap had run out in the Disabled toilet which is the only one in use and the entry to it was poorly lit with highchairs stored by it. The play area had prickly thistles growing in it! The wasteland/field alongside it is very overgrown...

Visited Lucy’s twice this week both occasions for lunch and cake. Felt very welcome by all the ladies within the coffee shop, speedy service with great quality food. Nicky was very smiley and chatty throughout both my visits. Definitely go back again!!

We had pre-booked and paid for ‘breakfast with Santa’ a few weeks previously as a treat for our grandsons (and us)! We went last year with our granddaughter and she loved it. We queued up to see Santa first and the boys received their gifts...

A nice cafe within a small garden centre and added charm with a few farm animals to view. Nice homemade produce, although expensive. Service could be a little quicker.

I love this place - best sausages in the world - sat outside with my dog and shared a sausage buttie with gorgeous chutney on the side, I come here often but never fails.

We have always enjoyed Sunday lunch here and we went a couple of weeks ago and was so disappointed! They have taken all Sunday lunches off the menu and they no longer have a specials board, the menu is now boring and the food is...

Called in here really to see the animals but grandchildren were hungry as usual so stopped for lunch. Sat outside as was a lovely day in lovely little seating area with parasols too . Play area for kids which was great and could keep an eye on them. Choice was good, service was fantastic and clean plates all round which is a good sign!had ice cream on way out and even got free marshmallows when I dropped them all over the floor! Would definitely recommend - if could find one fault- and at a push would say could be a little cheaper but wouldn’t stop me going back.

My partner and I always use Lucy's when we are at the Southwood Garden Center it is such a nice cosy cafe with very friendly and willing staff. You can always get what you want at a reasonable price, comfy seating and superb service would recommend a visit to everyone who is nearby.

Lucy's cafe is staffed by friendly busy people,who know what they are doing! The food is delicious and fresh,there's a great range and it's all well priced. There's a great outdoor part with brollys and a playpark for the kids,and of course,the garden centre itself complete with the goats,the pigs,chickens and Fudge,the Alpaca. It's a great day out,whatever your age or your tastes.

What a wonderful little find,greeted by happy friendly staff and lovely freshly baked cakes and pastries, will most definitely be visiting again and soon 😊

Always pop into Lucy’s when going round the garden centre. Grab a coffee, a rose lemonade and a slice of cake. The kids will usually go outside and play on the climbing frame and it’s kust a nice little pit stop in between shopping for the family. X

Go with my parents nearly every wednesday for lunch .Meals are great freshly cooked,plenty of choice,big portions. Staff are really helpfull and happy.

Was busy for a day in Lucy's staff run of there feet had to sit us on a four-person table even though there was two of us.

What a great time we had! My husband, daughter and 3 year old (nearly 4) granddaughter had pre-booked (and paid for) our ‘breakfast with Santa’ pre-Christmas treat. Last year we had ‘supper with Santa’ which was excellent so thought breakfast this year would be a pleasant change.

Popped in here with hubby couple weeks ago and first time ,only had sausage and bacon sandwiches and pot of tea but food was lovely and rest of menu looked very good.lovely cafe with lovely friendly staff that actually seemed be enjoying their job!will definitely return.

Well ! This is truly terrible went for a coffee/ tea and scones yesterday NEVER AGAIN again. The noise was unbelievable sitting in Armageddon a child screaming in shrill high pitched intermittent shrieks that we moved tables as the food was served to be as far away as possible from it. The "barristra "on the expresso machine expelled the water grounds with such "venom and spite" that we had to pause our conversation when the pile driving hammering occurred. Then deep in conversation around rhe table a voice " I'll take these away then " the coffee and tea was gulped down and after removed. THEN tables around us had chairs placed on them a mop and bucket arrives and a strong solution od bleach permeates. We fled closing time 4.00. Time of going 2.30. Do these people want to stay in business? If they do they won't at this rate and a good job too. Just don't go .

We visited with my daughter and (almost) 3 year old granddaughter to have supper with Father Christmas in December. We had booked the Christmas dinner option for the 4 of us and were not expecting anything special, thinking that the kitchen was probably too small to cater for mass Christmas dinners. However I was quite surprised and impressed with the meal, it was hot, proper turkey slices (not turkey roll as in many establishments doing mass festive catering), chipolata sausage, sprouts, carrots, roast potatoes. It took quite a while to bring out all the meals which is only to be expected and they brought the meals out on a first come, first served basis which was fair. There were no drinks or puddings included in the price. I did feel that the children at least should have had ice cream or something.

So disappointed! Tried several times to arrange a booking for myself and the children for breakfast with santa. Southwood kept promising to find out if there was availability and call me back. You guessed it, no call back. I called again yet again and spoke to a man who said, 'I dont know Ive been delivering all day". Asked him kindly if it was possible he could find out about availability as I had been trying all day. He said,' the coffee shop are flat out so no." I was left with yet another promise of a call back.Still waiting....obviously we have booked elsewhere where the business is wanted.

We visited on a very busy Saturday afternoon. It was the Halloween open weekend at Southwood Garden Centre. We managed to find a table quite quickly even though the café was near to full. We viewed the wide range of food choices that the menu had to offer and made our order at the counter. Even though the café was extremely busy, we did not have to wait long for our lunch to arrive. I had cheese and tomato sandwiches and they looked lovely! They came with a salad garnish, coleslaw and crisps. Very good value for money, a plentiful portion! My 3 year old son enjoyed sharing with me. They were just as lovely as they looked! Very friendly staff - even though they were extremely busy, none of the many staff looked stressed. Calm and friendly, greeting people as they arrived and ensuring that they could be seated at a table. The cleanliness was outstanding throughout. Tables were promptly cleaned and reset as customers left. We visited the toilets after our meal and they were extremely clean too. We really enjoyed visiting for the first time and will most definitely be back in the not too distant future! Thank you for such a lovely experience!

I visit Lucy's coffee shop on a regular basis- happy, friendly staff who are very accommodating! Food is exceptional- especially the wide range of ice creams they have to offer. I would highly recommend :-)

I tried the toffee apple cake and it was absolutely gorgeous. They have such a large selection of homemade cakes and my children love the play area. 🍰

Vinimos aquí por una recomendación! Gracias a Dios por gps o no nos hemos encontrado, pero me alegro tanto de haberlo hecho. El personal era amable, la comida recién preparada y aunque pedimos el especial del día (pescado en una envoltura con goujons col y cuñas) estaban dispuestos a hacer cambios (1 sin envoltura y patatas fritas y patatas no hay cuñas) nada era demasiado problema. Se sirve caliente y relativamente pronto, estaba delicioso. Marido y amigo había pastel para terminar el almuerzo! El café estaba bueno beber acompañado del pastel. Vale la pena tomarse el tiempo para encontrar este lugar!

Tenía 3 huevos gama y patatas fritas. . . . . . . Pero el de los huevos bien hecha con las yemas duras y más blancos fritos crujientes! Las patatas fritas eran demasiado duras, como si fueran preparado anteriormente y luego calentado! La única parte de la comida decente era la taza de té! :-(

He estado yendo a este café durante años, pero no creo que le molesten más. Antes de la expansión había servicio de mesa y siempre estaba muy ocupado. Ahora tienes que hacer cola para pedir y luego otra vez para cualquier cosa que quieras. Esto es menos de un problema ahora que menos personas parecen ir. La comida está bien, pero es caro y cada vez más en cantidad. La última vez que fui me sobre un cucharada de granos en mi patata chaqueta y hambre y 10 libras menos. No se la recomiendo a nadie más.

Fui por primera vez con mi buen amigo (y socios). No estaba seguro de a dónde ir y ella no es muy móvil. Un par de personas recomendado a nosotros. Qué gran lugar!

A special little hidden cafe tucked away in Southwood garden Centre. Happy staff, lovely food, Hot chocolates to drool over and very clean and tidy. A great way to spend an hour, ideally located for those visiting Castle Hill Hospital.

visited lucys coffee shop several times now they have a good selection of food from light bites to full meals quick friendly service ,have a outdoor play area for children

Have been here a few times in the last couple of weeks, friendly service. A great place to visit for just a coffe or cake or even a full meal. Quick service, and all home made.

We visited here last Friday for lunch. The cafe was very hot with lots of screaming children, and kids on scooters. Is is really necessary for this small cafe to have a children's play area, which encourages kids to scream and shout. The food was lovely and the service was very good but it would be better to have a designated kids area so that the older people can eat in peace. I am not anti kids as I have several of my own but the noise was so great we were thinking of eating elsewhere.We eat out every day but this was terrible. At one stage we couldn't hear each other speak.

Busy !! People Christmas shopping in the garden centre.We all tried the quiche and fresh salad , which was very tasty. Clean and polite staff

Came to lucys today to meet up with a few friends must say staff where very pleasant on arrival and drinks served not long after; sweet chilli chicken panini a must and the chocolate brownie is simply to die for, massive well done to the cook ; great service ,staff fab and made us feel welcome keep up the good work, we shall return .

Lovely atmosphere in the larger coffee shop. The staff are welcoming and polite. The food is always lovely and homemade. The cakes are always fresh and scrummy. Went for lunch on the busy Halloween open weekend and the lunch was lovely and came quick (having two kids with us that helped a lot) The staff where chatty even though they where very busy and we can't wait to come back for supper with Santa

Visited today had a bite to eat with a friend food 10/10 for a local coffee shop. As we ate our food an elderly lady required first aid and a young lady with dark hair was straight over and put the situation right and took care of this lady. So great to see staff trained in things like this although all other staff stood by and watched and failed to help in any shape or form. This young lady is an absoloute credit to your team as after this happened she cleaned up the lady and carried on with work and was very professional. Will be returning very soon. Also love the christmas displays! Thanks again.

We regularly visit this coffee shop, usually on a week day and always enjoy our food and drink. We decided to stop by last Sunday to try out their Sunday lunch. We both thoroughly enjoyed it, the meat was lovely, the vegetables well cooked and a good variety and the Yorkshire Puddings were delicious. We will be back!

Really wanted to love the food here but was pretty disappointing in reality...As we walked in we could see the lovely salads and homemade coleslaw accompanying the meals and were looking forward to our lunch. Lovely menu and all homemade food but service not great. We ordered the homemade quiche which for an additional charge you could get with chips. We asked to substitute chips with a jacket and pay any additional charge. Girl was slightly confused by this (which on face value, would seem to be a straight forward change request), but eventually decided it was ok and put it through. When she had passed orders to 'kitchen' a lady then came over and told us we 'couldn't have jackets with quiche as there weren't enough potatoes'... The lady behind in the queue then asked if they had run out of jackets as they were going to have them, to be told that wasn't the case but we couldn't have them with quiche as there weren't enough...Despite being slightly baffled, I explained calmly that we had paid extra and the girl who served us had agreed to the sale and she couldn't really 'refuse' to sell us them, but allow people behind to have them. Most bizarre and she wasn't very friendly, but we were eventually 'allowed' this off menu choice.When we received the food, the presentation was lovely and without doubt, the salad and coleslaw is lovely and fresh, but I would stick to cold food as they clearly have an issue with food temperature. Jackets were luke warm at best and whilst the quiche was undeniably tasty, it was warm in some places and completely cold in others.Coffee was mediocre and not hot enough and children's food was ok.All in all, not a great experience which was a shame as I think it has the potential to be lovely.Garden centre is lovely and big and Christmas 'stuff' is amazing but it's very cold so wrap up as if you're going to be outside!

I would just like to say what a lovely cafe & garden center it is.The display in the garden center are fantastic and having a lovely log cabin cafe just enhances the experience. The cakes are amazing,the staff are very friendly.Keep up the good work. We'll be back.

Terrible experience .. food average .. long waiting ..average food ... worst of all staff rude and abrupt in particular one on till with dark hair .. have been a few times but no more .. what a shame .. had a nice day visiting the Halloween display .. then looked forward to a bite to eat and a nice drink.. service with a smile maybe !!!!! Worst coffee shop in cottingham

First time visit and will not be the last. Service was excellent and really friendly. Our meals turkey curry and scampi and chips cooked to perfection and more than we could eat with oly a short wait in loverly surroundings. Could not recommend more highly.

From the time the waitress came out to say they where short staffed we knew it would be awfull. Terribly run, they have no idea what they are doing. You never tell customers you are short staffed whos running the place needs to be sacked. We waited and we waited and we watched meal after meal come out but no chips for us. Half hour for our drinks and eventually after we where forced to nearly go in the kitchen ourselves did we get our chips. Never again, my advice is to avoid at all costs unless you have all day to wait for your nothing special food. Felt so sorry for the waitresses, who ever was in charge you should be ashamed, your obviously out your depth.

Visited this morning with my 4 year old daughter to buy a few things in the garden centre and decided to have some cake and drinks. We shared the most delicious lemon cake I have ever had! My coffee was spot on! My daughter got just a fruit shoot as the milkshake price was a bit high, it was 'luxury milk shake' but at £3.50 it was too much knowing my daughter would likely not drink it all... Will be returning with my other kids to try the Ice Cream Parlour next time

Always nice to visit Lucy's Cafe. It was the emptiest we have seen it but two sausage sandwiches and a pot of tea later we were happy and it set us up for the day. Recommend a visit.

Had a very nice lunch loved the new larger deck and my kids loved playing in the play area. The food was very nice and the cakes even nicer

First visit but not my last. Found this venue by searching TripAdvisor. Found that the venue was carefully hidden behind a housing estate but with lovely views out over fields. The staff were very pleasant and attentive. The food was fresh, ample portions and well presented. Prices were most reasonable. Lovely kids play area overlooked by the outdoor dining area. An excellent lunch and I can recommend the Ploughman's Platter. Must be very healthy and happy ploughmen in Cottingham!

Lovely cafe. Our 2 year old loved all the toys, we enjoyed a coffee and sitting in the sunshine was a bonus. The little barn, in the carpark, was nice too- our son enjoyed seeing the goats, duck, pig etc. Their rocky road is the best ever- you have to try it to believe it!

We popped in with my grandaughters one who has additional needs. The staff served us before they were open really... they were wonderfulWe then fed the animals much to the girls delight what a wonderful place .x.

Very busy after the extentition kids holidays all wanted feeding.went to order and told there would be a delay.I ordered the cheese and tomato sandwich with a pot of tea as a pension special and my partner ordered the bacon and brie pannii and a coffee.came within 20 minutes panni very hot and you can see them preparing everything.P

Perfect food, excellent service. I love this garden centre but had not visited café due to dog. However, they have now built a beautiful outdoor eating area with kids playground attached where I can sit with my dog and enjoy the wonderful food and views

Love going to Lucy's café within the garden centre at Southwoods. Because once you've eaten you can then shop! What better combination. My friends and family have been coming to Lucy's for years and it has now more than doubles its size but the food and service is as good as ever. My daughter loves the quiche which is homemade and everyday they offer a variety. I love the cakes, especially the coffee cake, I usually take slices of cakes home with me to enjoy later. They've now opened an ice cream bar with lots of different varieties and you can have various sundaes. The service is always excellent. You now order at the counter and the food is brought to your table. The café caters for children, toys books etc. are available, I'm already planning to bring my great granddaughter to have tea with Santa at Christmas. They do a pensioners lunch on Wednesdays, haven't sampled that yet! My favourite is the paninis which come served with a lovely salad. And speaking of pensioners is 10% off in the shop on a Wednesday.

Have been here on numerous occasions and never disappointed. Since the extension it is even better. It was a very sunny day and we sat inside but next to the open bifold doors, so got plenty of fresh air and a bit of sun. Great play area for kids and views across to the Humber Bridge. It was packed but it was pensioners day, so had to wait for our sandwiches/paninis but excellent , as usual. Well worth a visit.

We had a very nice weekday lunchtime meal with our grand-daughter. We were surprised how busy it was, especially with mums and children. There is a children's playground with wooden climbing tower/frame and plastic play-houses and slides to entertain the young ones. The main cafe seemed quite dark so we sat outside on the decking with the high-chair. We ended up moving to another table when the sun came out (short lived unfortunately) as our table did not have a parasol and a recently vacated table did. No-one came to clear the table so we did it ourselves and I used baby wipes to clean it before our meal arrived. You order and pay for the food inside and it is brought to your table when ready. We did not investigate the specials board but both ordered the scampi and chips with garden peas off the main menu and our toddler had beans on toast. All were very nicely cooked and tasty and we did not wait too long. The café has had an extension built since we were last there and I believe it has toilets now but we did not use them. There are French windows from the extension onto the decking so it is quite bright and open on a nice day. The bill came to approx. £15 in total (we had free drinks with our Wednesday pensioners special). We will visit again I am sure as it is child friendly.

Called in for lunch. Menu had a decent range of dishes, plus a few specials. The cafe was fairly busy but food arrived quickly even though it was prepared to order. My young granddaughter and I were able to fill the short wait that we had by visiting the pleasant adventure playground next to the outside eating area. Food was very good and the staff were really friendly. The garden centre and cafe are of a decent size but more homely and relaxed than some of the chains.

A good spot for a pleasant lunch, has daily specials board and also several different quiche on offer. It has been much improved with the extension that includes toilet facilities. The approach to the garden centre is a little uninspiring but it is worth a visit, there is a small area with animals that my grandchildren love to visit, they also love the play area which is fenced off and accessible through the cafe.

As you drive in, this place looks dull, & boring, big grey sheds. DO NOT DRIVE AWAY!! Venture in and be amazed. A very large Garden Centre, well laid out, with lots of interesting products. But, we had come for lunch, so we went into Lucy's. Nice large seating area, with indoor play area for kids, and a large one outside the side door. Handy when you have restless child with you, as we did. We ordered our meals, but were told our choices from Specials Board, had run out. OK, but a damp cloth, to update the board, would have been good, as it was unchanged 2 hours later!! But that is a niggle. Our revised choices, arrived within good time, and were enjoyed by all, & the child meal for our 18 month Grandson, was soon devoured.The food was of good quality, well presented, & tasted good. Prices were reasonable, & staff very helpful. I was tempted to knock the score down to very good, due to the sheds, & the Specials Board, but the food quality, & helpful staff, prevented me.

I needed some gardening items so popped along to Southwood garden centre, while we were browsing plants etc . we decided to have a coffee in Lucys coffee shop which is part of the garden centre. We could see customers eating Sunday lunch so I thought why not have one each. I won't have to cook for us -so more time in the garden. So glad we did, we had a huge, delicious home made Sunday lunch with fresh veg for a reasonable price, in fact we liked it so much we went back a few weeks later just for lunch. There is a nice outside patio area with a childrens play area. It does get quite busy on Sunday but we always managed to find a table.

We were very early for an appointment at Castle Hill Hospital and popped into Lucy's to pass the time away. Coffee was hot and delicious, it was brought to our table by the staff who offered more milk if we wanted it. Although we didn't have anything to eat, other tables did, it looked delicious and their plates were empty X

Thought we would try the sunday lunch on Sun 13th March, signs say orders taken at table, so sat at table for 10 minutes before order taken, served pot of tea after 10 minutes, sunday lunch arrived 40 minutes later, by this time our cup of tea was cold, dinner was ok, then wanted to order a dessert, waited another 30 minutes before waitress came to table, 15 minutes later dessert arrived, not impressed.

This was my wife and I's second visit since the new extension. We always like to come here for a snack, as the service is very good and the food tasty. There is usually something new and interesting on the specials board and this time I was nearly tempted by the chicken fajitas but instead plumped for the cream cheese and smoked salmon bagel, which was very nice. My wife was happy with her choice as well, so we are looking forward to our next visit.

Have visited on a number of occasions and always had great food and service. Went today and found it much extended and toilets, which is a great improvement, My wife had chunky vegetable soup, which she said was excellent and I had a special, which was fish finger sandwich-very nice. The cakes always seem homemade and are delicious and the specials are usually tasty and interesting. Superior garden centre food.

Lovely atmosphere in this very busy and newly extended coffee shop. Good service - friendly and unobtrusive. All food is served fresh and there are excellent home made cakes. Will definitely be going back

I have been going to Lucy's for years, and when I went today it had expanded and now is double the size it was, plus it has toilets in the building. The meals they serve are always freshly made, their quiche is always freshly made and is delicious. I had a panini which comes with salad and coleslaw and a portion of chips today, it was yummy, the chips were beautiful, hot and crispy. The milkshake comes with a dollop os ice cream gorgeous. The service is very efficient. In the run up to Christmas they have tea with Santa, I'm looking forward to bringing my great granddaughter here in a few years.

Have visited here lots of times over the past few years & usually enjoy a nice snack & hot drink. However, popped in for coffee & cake at a relatively quiet time but were only served with our cakes/scones. After waiting some time, we mentioned to staff that we had not received our drinks but still nothing arrived. After 40 minutes (half hour after eating & feeling pretty parched) we paid and left. There were not that many customers & plenty of staff so no real excuse for this. They just didn't seem bothered & when we pointed this out (so we didn't end up paying for drinks we hadn't had) they didn't even apologise. Did not feel that our loyal custom was appreciated at all and we won't be returning.