Based on 3 opinions finded in 1 websites

Based on 3 opinions finded in 1 websites
Nº 602 in 682 in Sunderland
Opinions
Long story short, Food Standards Agency contacted. Order was wrong, refund denined, food was not edible. Hopefully shut down soon.
Peter H . 2022-01-22
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We order from Lucky House as our weekly takeaway. Nearly always on time. Satay skewers, prawn toast, salt and pepper chips regular orders and always hot and lovely. We’ve tried lots of the main courses and would recommend. Forgot to order crackers tonight and rang and they added on foc. Thanks
alitoon . 2019-11-22
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We ordered from this takeaway as our usual was closed. The food arrived late, taking over an hour, from the time of the order to do so. When it arrived, it was just about warm. Our Singapore Chow Mein consisted of thick, dry, stodgy, curry flavoured noodles. Absolutely nothing like what a Singapore Chow Mein should be. It was absolutely disgusting. Our Salt & Pepper Chilli Chips, had not seen salt, pepper or chilli. Total spend well over £20, extras were the ubiquitous prawn crackers. Never again!
holidaymanWashington . 2019-03-02
MORE AT TripAdvisor
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89 Opinions
Avoid this place, under new owners, don’t speak clearly, told 20 mins, got there, hand t even started the order, I won’t be back !
43 Opinions
This nanbab was bloody delicious! Delivery was nice and quick too. Massive portion will keep me fed for a few days at least. Nice fresh salad, great quality chicken and kebab meat and really tasty sauces. Ordered through just eat.
163 Opinions
I don't think I have ever been treated so badly. What made is worse was my friend and colleague was completely insulted by the staff without saying a word! Complete disgrace! Avoid! Myself together with my friend and colleague went to quickly grab some chips as we wee due on stage at a local venue. After waiting 25 minutes I politely asked how long it was going to be as we were running out of time. I was met with an aggressive and totally inappropriate response with no respect whatsoever. What was worse is my friend was shouted our "I am not going to SPEAK TO YOU! ONLY HIM!" when I was the one who had made the polite complaint. We both felt really shaken, upset and hurt as I insisted on a refund and left! The worst experience I have ever had in a food outlet restaurant or take away!! Avoid completely!!!