Lucky House in Canterbury

Great food can never complain about it

Best chinese in Whitstable without a doubt! Staff are very kind and most importantly the food is delicious!! It always meets standards and is fairly priced and delivery is speedy.

We just had a takeaway from here. It was delivered promptly by a very nice man, food was hot and very tasty. We always use Lucky House, staff are friendly and helpful. We have never had a bad takeaway from here it's the best. Always well cooked, delivered on time if not early - cannot fault. 5 * all day long. Thank you all at Lucky House.....until next time x

Looking forward to a lovely evening takeaway only to be very disappointed with the set meal. Too much batter on the prawns, spring rolls lacklustre and the meal in itself was generally flavourless. Sorry, won’t be coming again !!!

Great food as always, fast delivery 😋

Possibly the worst Chinese I have eaten in decades, brilliant on delivery but the rice particularly was rubbish

Been ordering since 2017 and have consistently had amazing service and brilliant food. Highly highly recommend!!!

Really nice food great special curry and prawn toast yum !!

We ordered take away for collection by ourselves.we presumed it would be hot and freshly cooked as we had to wait when we presented in the shop but it was cold +the quality of the food was poor. We won't use again!

We ordered our meals for delivery on a Tuesday evening. Delivery was prompt. The food arrived hot and delicious - we will definitely order from here again!

Disgraceful we ordered £130 worth of food which we was told deliver would be up to the hour . it turned up after 2 hours and when i phoned up after 1hr 25mins they said it was on its way with other deliveries (so the food was in transit for 35 mins ) all food was stone cold when we opened it and when i said i don't want it and asked them to collect it. They refused and said i can have 10% of my next order and that's all they would do ? what a complete waste of money absolutely gutted will never use again and you can stick your 10% discount

we ordered £130 worth of food which we was told deliver would be up to the hour . it turned up after 2 hours and when i phoned up after 1hr 25mins they said it was on its way with other deliveries (so the food was in transit for 35 mins ) all food was stone cold when we opened it and when i said i don't want it and asked them to collect it. They refused and said i can have 10% of my next order and that's all they would do ? what a complete waste of money absolutely gutted will never use again and you can stick your 10% discount

Wanted to order in store and take out and was very dismayed to find out that they only take cash and no card payments if you order in person. Not ideal in today's cashless society ☹️

I don’t normally rate takeaways like these as I find that they are equally as bad as each other unfortunately todays society have a very low bar and rate a lot of these places and I personally think they are extremely poor, but this place seems to buck the trend slightly quality of ingredients are to be expected your not gonna find free range or Angus or anything like that but what you will encounter is a well executed dishes not greasy, as fresh as can be expected, we have been eating from here for about a year we previously ordered a couple times a few years back and it was terrible, so what ever has changed if these guys keep it up they definitely deserve a try if you fancy a quick take out jobbie.

Bought dumplings, they were doughy, full of water and had no taste to them

Nice friendly lady taking orders. Found food perfectly acceptable and not greasy.

I was worried about some of the negative reviews but a friend recommended it to us. It was absolutely delicious! We ordered the set menu for 4. There was soo much food. It tasted fantastic and the selection was amazing. Something for everyone. Delivery was really fast.

My old aunt ordered a takeaway earlier tonight (30/03/23) she often does.but...she had to leave it all tonight..said the oil the food was cooked in tasted stale.she rang them to tell them..the lady just said "ok..thank you" n put phone down no apology.

Not happy with lucky house will not be ordering of them again I ordered on just eat I ordered at 630 in the evening asking can thay deliver my takeaway at 8 in the evening it didn't come so I called them thay said sorry we not coping so do you still want your delivery I said yes thay said it will take a hour so I said don't bother cancel my order and put my money back in my account I only got 10 pound of it a my takeaway was 17 pound somethink so I didn't get the 7 pound somethink I never have a takeaway of them again made business I always like there food but not no more thay took my money for nothink I had of them shame thay are going down hill

Always good, my favourite Chinese takeaway. The chips in gravy is a must have!

I've been having deliveries from here for past 18 months, i order chicken balls, chips in gravy, chicken chow mein & satay chicken main dish, its never been anything other than delicious, no grease, consistent quality and rapid delivery service, I've tried all the Chinese restaurants in Whitstable and these are hands down the best, 5 stars all day long,

Ok chinese food but not the best

First off the meal was almost 20 minutes later than the given time. The Salt and Chilli chips were just poor quality and the carton wasn't even full. The Chicken balls were border line burnt and the FooYung dish... again the carton wasn't full. Overall I don't recommend anything but the basic Egg Fried Rice.

Just had a take away from here & I can honestly say it is the worst food I've ever tried to eat. The special fried rice was wet & soggy, the seaweed was so tough it couldn't be chewed or swallowed. The only thing that anything tasted of was chilli & the best bit about it was the free prawn crackers. 😡🤮

Awful. Honestly so bad. The duck was SO dry and mostly flabby skin - not at all crispy. The cucumbers looked waterlogged and the little pancakes come in a bag without ventilation so they were sticky. The noodles were in a state! Greasy with low grade ingredients and devoid of any authenticity or flavour. The dumplings were so thick and gluey. Avoid.

Decided to visit family in the area and try their food , well priced for the area ,very tasty and hot . We will definitely use this take away when next visiting family .

Ordered from here several times and it’s always been good but tonight it wasn’t! It wasn’t fresh and we felt quite sick after.

Have ordered from here a lot. Good food, consistent quality.

Great food, good prices, great service.

Very nicely cooked. Really enjoyable

Another delicious Chinese delivery from Lucky House. This time we tried number 1 appetisers to share.

Excellent service, perfect taste each and every items. Can’t think of ordering from anywhere else

I’ve not ordered from this Chinese for a couple of years. The food is just as good as it was previously. Delivery to Herne Bay was £2.

We always go here and always have a tasty meal. Tonight,the portions were smaller and the Chow neon was tasteless. Chicken ( Hong Kong style) was quite dry compared to usual. Has it changed hands? Shame as it was our favourite!

Massively overpriced tiny bits of chicken in the chicken balls with huge amounts of batter salt and pepper chicken was nice but all other dishes bang average and again stupid expensive for what you get won’t be using again

Best Chinese in Whitstable for me, reccomed it.

Always love this Chinese Takeaway hadn't had one for ages. Always enjoyable.

Very tonight New Year's Eve. Food always well cooked and tasty. Polite staff.

Pre-ordered for New Year’s Eve to make sure we had dinner sorted for the evening and they cancelled my order 2 mins before it was due to be delivered. Couldn’t get through to anyone on the phone for an explanation.

Used to be a good place to get a takeaway but has totally gone downhill. First time I used home delivery service and it was late. The quality of the food was so poor. The ribs and chicken wings were dried out and the rest of the food was swimming in grease. Most of the meal landed up in the bin

Greasy, bland except for covered in sugar or oil, or so very very dry...so disappointed. Just terrible, terrible food. I feel so upset for anyone thinking this is Chinese food. It’s not. It’s just bad “cooking” (deep frying). Photo: where is the contents of the spring roll?? Just deep fried pastry. Photo: we didn’t even order chips. Photo: where is the egg in the egg fried rice? One positive: polite staff when ordering and receiving food.

It took an hour and a half to be delivered and tasted like it had been lying around for the whole of that time!

Great food well cooked pipping hot😃😃😃

Always very nice best local Chinese always hot

Ordered food from here and didn't receive my order, rang for a refund and got a man who just mumbled and said yeah ok. He put the phone down and never heard anything again. DON'T USE THIS PLACE IT'S A RIP OFF WITH VERY POOR CUSTOMER SERVICE!!

Tried it for the first time as a change from out average usual Chinese restaurant nearby, ok but nothing special. Crispy beef not very crispy. I find both charge to mauch for average quality.

I ordered for me and my family tonight not only did I have to ring and see where are delivery was. They rung me and said they already delivered it to someone at are address and it definitely wasn't us so not only did someone get a free Chinese we lost out on money as not getting it back either when we didn't even receive it SO NO ONE USE LUCKY HOUSE NOT ONLY LOSE MONEY YOU DONT GER YOUR FOOD EITHER 🤬🤬🤬

Order a set meal to share and was very happy with the price, quality and the quantity of the food. Tasted fresh and was not at all greasy. Was prepared in good time and the girl at the counter had superb customer service.

Ordered a wide selection for me and my guests. Quick delivery, piping hot and tasty food. Pleasant staff in phone and delivery driver very polite.

Tastiest Chinese takeaway in Whitstable

Food was delivered hot and very tasty , unlike a lot of take aways this food was not greasy at all and would highly recommend

Friendly service and excellent food, highly recommended

Used for first time. Very quick and polite service. Food was very hot and with good flavour. Will use again.

Good service and fresh ingredients

Like another person reviewed, BEST CHINESE takeaway in this area,please keep up the good service and most importantly the food.Well done

Very quick service. Great food very tasty with lots of meat in our dishes (chicken, beef, 2 prawn dishes all lots of meat). Nice level of spice and flavour. Arrived after 25 mins free delivery. Would recommend.

Simply assume worth the travel each time from herne bay tasty hot well worth the 5stars

Fried rice is dry and tasteless

Lovely food not greasy but tasty and good selection...quick service and good value... Lovely chow mein and sweet n sour chicken

Felt like a Chinese meal, got one,ate it,very nice thank you.Job done.👍

Ordered a for a later collection. Food was ready and piping hot when I collected. Nicest Chinese meal in a long time.

Have used this take-away restaurant many times before and overall the food is generally good. So was very disappointed when we ordered through Just-eat only for the order to be cancelled without us being notified. It was only when I logged back in an hour later to find out where our order was that we found out. Had to re order through another take-away which meant another hour wait. No explanation as to why the order was cancelled.

The tastiest Chinese takeaway in the Whitstable area. They'll also happily create vegetarian versions of their dishes by replacing the chicken with cashew nuts. Would have been 5 stars if they served their food in foil and card lids as opposed to plastic ware.

Have used this takeaway many times in the past but tonight's offering was very underwhelming. Crispy chilli beef lacked punch, chicken and cashew dish was bland and gloupy and the chicken Chop suey was sweet and frankly inedible. Sad to leave a negative review and I hope this was an off night.

With gluten free options on their menu, we found that we could all eat together and eat the same food.Service in here is very good and we've never had an issue when asking about Gluten free. We've always been pleased with what we have ordered.This is a great Chinese takeaway across the road from the Tankerton Arms and there is always the chance of grabbing a quick beer or two while waiting for the Chinese to be cooked.

Lucky House Chinese Tankerton. Very nice crispy duck. Swift delivery. Also recommend the Singapore vermicelli rice noodles.

Only had a couple of starters but they were quickly produced, tasted fresh and delicious. Pineapple in the peanut sauce was an unexpected but delicious surprise.

We spent £45 on an order which took nearly an hour and a half to arrive. Once it did we were missing a dish and prawn crackers. There was no answer to the phone after trying numerous times and so had to order online (meaning we had to pay delivery). When I rang to tell them, they were not very apologetic at all and did not seem to care. The food was dry and had very little flavour. Such a shame as this used to be a nice place. I hate complaining but when you spend a lot of money for food that taste like cardboard something has to be said. Will not be going back there again.

I don’t usually bother doing reviews for take away places, but had to make an exception for Lucky House, because it was really really good! The best Chinese I have had in ages - and the salt and chilli squid was probably the best I have ever had - so soft and tender - and I’ve tried a few I promise. The only reason it didn’t get full marks from me was the the crispy duck was rather dry and average (unlike the pancakes, cucumber and spring onions which were great). Otherwise woo! What a place!

Excellent food..best in Whitstable.

Slightly more expensive than the local average, but worth it by far. Very prompt service and delivery, flexible - they got the delivery time wrong, but repeated the order with no extra charge.

Absolute waste of money will never use again shame I had to give one star as that's one to many

Wrong order given and what we did have was bland. Also complimentary crackers were left out. Furthermore had nearly 90 minutes. Very poor.

Had a delivery, they forgot half the order!, when I phoned them to let them know they basically called me a liar! Food was awful anyway! I will never go here again, and recommend to all my friends to go elsewhere!

Order was missing something, when I phoned they said it will be replaced next time I'm there, not even a suggestion to deliver to my address to rectify the mistake,. Will not be using them again, poor service.

Used this takeaway for many years and have never had a fault. Food has always been fantastic and the service has been great.

We've never had a bad dish from here. Cooked fresh from fresh ingredients. Always tastes authentic. Happy to adapt dishes for your needs. Love it here.

Always order from here last order was descusting chicken balls had blood coming out bone in chicken chew main has put me of Chinese

Had to wait 80 minuets for cold fatty Chinese. I am not happy. I will not be ordering from here again next time Ill be going to go to new world for better quality food.

5 stars from me. Tried afew dishes and all were nice.

We regularly use this takeaway and the food is always lovely. The staff are always polite on the phone and always drop the food off with a smile. Can’t fault them

How ignorant to repeatedly answer the telephone and take orders whilst people who've taken the time to attend in person are left to Wait orders untaken. After 5 calls I went next door for a kebab. UNIMPRESSED

Spent £20 and ordered chicken in oyster sauce as one dish. So much garlic was gagging. Through up violently several times and would never go back. How hard is it to serve decent food? A real let down and never again.

Myself and my family were away from our home town for a week on a caravan holiday. It was a rainy evening and the club house food wasn't great so we decided to try and get hold of a chinese takeaway.

Hemos utilizado la Casa de la suerte en un par de ocasiones cuando el superior China Chef de la carretera no ha respondido a sus teléfonos (que casi nunca lo hacen). Tengo que decir que la comida es bastante horrible - me recuerda de llevar china de 1970. Tienda de bolas - comprar bastante pesado tuvimos que parar de comer. Tostadas de sésamo quemados, grasientas gambas, que sabía como algas marinas la semana pasada y no comestible "pollo atay. No pude terminar el primer plato y tirarlos lejos.

想吃中餐.听房东想吃中餐.和朋友介绍，luckyhouse 的食物很好吃。 第一次我们大概发了30磅。我们很满意食物和口味。服务很好。后来我们一共呆了一周，点了3次。我们很享受。

Been stuck in motorway for 6 hours and needed food. Worst Chinese I've ever had! Every dish was bright pink and no taste.

Tuvimos una comida para llevar china desde aquí el mes pasado que era absolutamente fantástico, tanto es así que para llevar nuestro ditched! Gran error, pedimos desde aquí esta semana en la 5. 15:00, me dijeron que no iba a ser de 45 minutos. 15 minutos más tarde que había sido preparado y teniendo en mente que vivimos entregado 1. A 5 km de distancia! Al día siguiente era obvio que nos habían dado comida recalentada como toda la familia, incluyendo nuestro perro estaba sufriendo con intoxicación alimentaria. Volver a nuestra antigua china!

Estado buscando una buena comida para llevar China y este lugar me fue recomendado. La chica en el teléfono cuando me puse mi orden era precioso y claro. He recogido la comida estaba listo.

Con mi esposa para celiacos no hemos tenido una comida para llevar china durante unos años. Nos encontramos con el menú para la casa de Tankerton, y suerte en todo lista de alergenos, aparecimos y hablé con el personal y disfrutamos de una gran comida para llevar sin gluten After effects

Food was ok but by god there tight with there crispy shredded chilli beef. Was like a game of find beef half a bag of prawn crackers. Portions quite small

Got Chinese a few hours ago wife and me been work all day not eaten wife got mussels I got different few hrs later wife very sick puking up everywhere we shared every thing except mussels could not have been cooked properly we had eaten there before she's now been sick 4 times and only been about 3 hour since she has eaten will never go there again

Food was ok but by god there tight with there crispy shredded chilli beef. Was like a game of find beef half a bag of prawn crackers. Portions quite small

Had a curry but they do use too many onions just to bulk it out also the wonton soup has too mush pepper

Needed a Chinese near Tankerton. Got just what we needed. We phoned then they delivered. Very friendly will use them again.

My last order from here was distinctly underwhelming, the ribs were flavourless and chewy, the Chow Mein was oily and overcooked and didn't contain any beansprouts. I got the impression that they've lost interest in cooking good food and are just doing the bare minimum to get by. I won't be ordering from here again.

Delicious Chinese Takeaway, not the cheapest but not hugely expensive either. Always seems freshly cooked and tasty

Great delivery service and very tasty dishes. Nice, spicy Kung Po chicken. We also had vegetable fried rice, crab and sweetcorn soup, veggie spring rolls plain chow mein and curry sauce all very good

Weve always stuck to the same local chinese (stick to what you know) but after a few bad visits we thought we would try somewhere else.Drove down to check them out, and their menu, and placed our order. Got home to find one of our dishes was wrong, but after a quick phone call they redelivered the correct item leaving us with the wrong one to keep too! Couldnt fault them!Really enjoyed the food, and have had a delivery since!Highly recommend!

We order from Lucky House every week (I am ashamed to say I have had a delivery from them twice already this week!!!) To be honest, I am not sure why I hadn't already left a review here before, it occurred to me last night, as I was tucking into our feast - Anyway, better late than never!I must point out, that I was always of the opinion that I didn't like Chinese food. I would always choose Indian cuisine over Chinese, much to the annoyance of my best friend and house mate! Anyway, it transpires, this is not the case at all. Prior to finding Lucky House, the Chinese food that I had tried just wasn't great and so that was my experience of Chinese cuisine as a whole. WRONG! Now, I would always choose Chinese food over an Indian take away, any day of the week (as long as I was ordering from Lucky House).Every single thing I've ever tried, I have loved. The quality of ingredients are exceptional. The entire experience, from ordering the food, to the delivery, is a positive one. I know that I have personally experienced many a time when I've ordered pizza, kebab and Indian etc, there is always a concern as to whether the order is going to be correct. With Lucky House, we have never ever once had an incorrect order, never, and we've ordered with them loads and loads of times!The young girl on the phone who takes my order always knows who I am (I really like the personal touch), and she always takes the time to answer all of my questions (of which I usually have loads - mainly on deciding what I should try this time!)The delivery always arrives before time and the delivery staff are always friendly and very accommodating. About a fortnight ago, I ordered some food and I was late back from the supermarket and the faithful delivery driver was sitting outside my house waiting for me!In short, I wouldn't go anywhere else now for my Chinese food - you really won't be disappointed. It's got a great menu that is reasonably priced. Gosh this is making me so hungry. I really have to go on a diet soon, but until I do, I will be planning many more deliveries!!Thanks guys so much!