Based on 952 opinions finded in 5 websites
Based on 952 opinions finded in 5 websites
Opinions
Delicious food, friendly welcome and service. Nice address! We will definitely come back here for our 40th birthday 😁!
Saskia Meersman . 2024-11-09
MORE AT Google
Great food, nice atmosphere. Fantastic service from our host
Kareem Hussein . 2024-11-06
MORE AT Google
Fish pasta with mushrooms is something that is not normal, it has a distinctive taste, you do not taste it, there is no place and service, and the owner of the place is very welcoming and friendly, and the place is quiet, tidy and very clean. You should try it with hot sauce.
Ali Almalki . 2024-11-06
MORE AT Google
فيش باستا بالماشروم شي مو طبيعي عليه طعم مميز ماتذوقه ولا في مكان وخدمه وصاحب المكان مره مرحب وفرندلي ومكان هادي ومرتب ونظيف جدا لو ما شبعت طلبت ثاني مره لانه لذيذ
ali . 2024-11-06
MORE AT TripAdvisor
Really excellent. Very good and friendly host, we will be back!
Antonio . 2024-11-06
MORE AT Google
The go-to family owned, feel-like-in-Italy kind of restaurant serving up Authentic recipes from Sicily THE classics, homemade pasta (and that focaccia.. yum!), up to more refined and modern cooking method. A very well thought all Sicilian wine selection plus the staple wines from around Italy are making it even more enjoyable. A TRUE GEM of its kind. Can’t wait to go back! And the owner is a real entertainer !
Yuri Gualeni . 2024-11-06
MORE AT Google
One of my favourite Italian restaurants. The food is amazing
Maggie Qiu . 2024-11-01
MORE AT Google
Really great little restaurant which served amazing Italian food with perfect service. Would go again in a flash!
Richard Bloomfield . 2024-10-28
MORE AT Google
What a great restaurant: excellent, authentic food in a pleasant simple decor, with really friendly and attentive staff. So good we went back the next day!
L M . 2024-10-18
MORE AT TripAdvisor
Absolutely superb Sicilian/Italian food with a knowledgeable and charming host, Fabrizio. Recommended!
Tom . 2024-10-17
MORE AT Google
We had a good time at Luce e Limoni, delicious food and amazing dessert, we will be back soon for sure!
Lucia Capone . 2024-10-16
MORE AT Google
Delicious food, great atmosphere and made better by lovely Fabrizio!!
Millie Pickering . 2024-10-10
MORE AT Google
Really good meal, highly recommend !
Anne G. . 2024-10-05
MORE AT Google
A fresh and delicious 3-course set menu, very reasonably priced for the excellent quality. Housemade pasta is amazing, and extraordinary flavours in the meat and fish sauces
Julia Stegemann . 2024-10-03
MORE AT Google
Very underrated gem. Truly succulent. Go there when you miss Sicily
Anna Waters . 2024-09-27
MORE AT Google
The food and drinks were equally enjoyable. The restaurant itself is beautiful too look at from the outside but more so when you enter.
Jill bENNARDO . 2024-09-26
MORE AT Google
We ordered everything on the special of the day menu and all were great! Recommended!
Altoria Lynn . 2024-09-22
MORE AT Google
I came for the caponata and I was not disappointed 😋
Abdul Alabkal . 2024-09-19
MORE AT Google
Cannot recommend enough. The menu is varied and authentic and food excellent, with always surprising daily specials. Very nice atmosphere and welcoming service.
Maca Moe . 2024-09-18
MORE AT Google
We extremely fortunately, came across this magnificent restaurant through on line reviews. Well they can sometimes be disappointing, absolutely not in this case. We were fifteen people, celebrating the graduation of my Nephew, a handful to be fair. The charming host, admitted that he had been severely let down by his staff, even his own daughter. Did this encumber, total excellence in service, no it absolutely didn’t. The food was completely sublime, every course, every dish was cooked to perfection. We were all amazed by the quality of the produce, it’s authenticity and taste. Wow really, what a place to visit. I can not recommend highly enough, and then our host turned into Pavarotti when singing happy birthday to a fellow guest. 5, for service, 5 for food, and 5 for ambience. If I was allowed I would have given an extra point for the singing. Can not recommend highly enough.
melanieanneb . 2024-09-14
MORE AT TripAdvisor
Wonderful food and great service . . Food came in a timely manner and appropriate suggestions given for wines. Grout choise. Would be nice with some Italian music in the background.
Manish Vaghela . 2024-09-14
MORE AT Google
Really thoughtful and attentive service, true Sicilian hospitality. A lovely independent restaurant with delicious food. Good for couples or groups
Laura Silovsky . 2024-09-13
MORE AT Google
Beautiful restaurant, delicious food and Fabrizio a total genius! Super friendly, we love him. We would return yes or yes
María Agustina Fradin . 2024-09-03
MORE AT Google
Very cute restaurant with great food and friendly staff. I had the crab pasta it was delicious!
Brittany Louis . 2024-08-30
MORE AT Google
Fantastic food and great value for money
Peter Mackenzie . 2024-08-29
MORE AT Google
This is a wonderful restaurant!. Visit as soon as possible! The food was delicious, the service warm, relaxed and friendly. Would recommend without hesitation!
Joelle McDonogh . 2024-08-25
MORE AT Google
Great, friendly service and quality food. Would come again if in the area.
Imogen Smith . 2024-08-23
MORE AT Google
My family and I entered this restaurant tired, ready to relax, and hopefully enjoy a good meal. Luce e Limoni did not disappoint. The owner was very attentive and helpful, and the atmosphere was beautiful and tastefully decorated. The dish I ordered (pesto gnocchi) was fresh, homemade, and delicious. This was definitely one of the best meals we have had in London. I could not have pictured a better experience.
Marie Graziana . 2024-08-21
MORE AT Google
Good homemade food and perfect service. Very kind and friendly.
Jose Manuel Trigo . 2024-08-21
MORE AT Google
Delicious food and wine - the pork belly ragout and homemade Tiramisu in particular were wonderful
Danielle Rainey . 2024-08-20
MORE AT Google
Black linguine was delicious, excellent house wine!! wonderful server, highly recommend:)
Лиза Жодзишская . 2024-08-16
MORE AT Google
The food is amazing and fresh! Highly recommended!
Carleen Wong . 2024-08-15
MORE AT Google
The burratta with eggplant is a thing of true beauty!
Sanaa Ahmed . 2024-08-14
MORE AT Google
Excellent Italian restaurant. Flavors and smells of Sicily. An obligatory stop.
alessio barosio . 2024-08-08
MORE AT Google
La vera Sicilia in trasferta nell'iggiosa Londra. Sapori ed odori dalla Trinacria. Zibibbo e linguine con le capesante top.
alessio b . 2024-08-08
MORE AT TripAdvisor
Great Food, Great Service, Great Atmosphere. Lovely place to spend an evening
Ben Wadsworth . 2024-08-01
MORE AT Google
Such a great gem! Have been there several times, never let us down. Great Italian and Sicilian food. Organic and biodynamic wines taken to your table by the knowledgeable owner Fabrizio. The setting also amazing with the Sicilian style chandeliers. What also can I say: Enjoy your experience at Luce e Limoni!
isabella C. . 2024-07-30
MORE AT Google
Apologies for the negative review; we wanted to like this restaurant. A soup was defined by the taste of a stock too reliant on stale vegetables. Some of the meat dishes had potential but were overcooked. Perhaps we just ordered the wrong dishes?
VC . 2024-07-30
MORE AT Google
My fourth time at the restaurant. Delicious Sicilian food with a great service. You can tell that the owners are Italian and do their best to make you feel welcomed. If you are looking for a good Italian place, check out this little gem! It never disappoints 😋
Florencia D'Anna . 2024-07-30
MORE AT Google
Fantastic dinner, delicious food and great service. Definitely go back again
Jonathan Conlan . 2024-07-29
MORE AT Google
What a discovery. Great food, lovely service, and the man know his wine which is a big plus.
Renaud de boredon . 2024-07-29
MORE AT Google
Highly recommend this family owned business for authentic Italian food! We came here on our one year anniversary from getting engaged in Sicily and it was the perfect place.
Chantelle N . 2024-07-27
MORE AT Google
Very delicious and super friendly service
Dalal Q . 2024-07-26
MORE AT Google
My Italian friend took us to this lovely restaurant. The owner was very warm and friendly and made sure we were all looked after. The bread was so delicious. I had the Linguine with artichokes peas and tomatoes as my main. The linguine was so delicious as it was home made and I thoroughly enjoyed the simple ingredients. We sbared desserts and they were all fantastic. Would definitely recommend this Italian restaurant it has a great atmosphere,service and the food was delicious.
Charlotte Purvis . 2024-07-26
MORE AT Google
A very authentic sicilian experience, Fabrizio the host takes you in a full immersion into the southern Italy island.All pastas and desserts are hand made. Superb wine list with the best from Sicily and Italy. As already mentioned The Fabrizio will guide you with passion and professionality. Highly recomend
Alessia Serafini . 2024-07-25
MORE AT Google
The most amazing wines, food and service in beautiful surroundings .
Pete Wilson . 2024-07-25
MORE AT Google
Great food , homemade pasta .. linguine , was amazing … great choice of excellent wine at all price points .. would definitely recommend for central London authentic Sicilian dining ⭐️⭐️⭐️⭐️⭐️
mary mcgrath . 2024-07-25
MORE AT Google
We were greeted by a nice Sicilian man who made us feel at home and produced home made dishes which tasted really great. My crab pasta was super tasty, the pasta was home made. We will certainly recommend this restaurant to anyone who wants a quality Italian meal!
Angel K . 2024-07-19
MORE AT Google
Delicious authentic Italian food and excellent service by Fabricio!
Veronica Kenworthy . 2024-07-18
MORE AT Google
Stopped off on the way home for something to eat, had the 3 course set menu for £30. Delicious food and wonderful service from Fabrizio
Nyle Connolly . 2024-07-18
MORE AT Google
Such a lovely owner and restaurant! Beautiful atmosphere and delicious food!
Sruthi Mohan . 2024-07-17
MORE AT Google
Cute place with wonderful service. Highly recommend. Grazie
dan burns . 2024-07-13
MORE AT Google
Very quiet night but a lovely place with wonderful food 😃
Shazzamma . 2024-07-12
MORE AT Google
Fabulous meal, owner oversees every aspect of this wonderful little restaurant. On holiday for three weeks and staying less than a 10 minute walk. Experiencing as many local restaurants as possible and this was by far the best food. Black linguine with scallops was amazing. Trust the owner on anything he recommends. Wish I could give it more than five stars.
Simon Gardner . 2024-07-11
MORE AT Google
We recently visited London for a few weeks, and found this restaurant very close by to where we were staying. We're from Canada, and though we've visited Italy before and absolutely adored the food, we've never been to southern Italy. It was exciting to try Sicilian! The restaurant ended up being so lovely that we went twice, once for an early dinner and once for a late lunch. It was off-peak both times, and while there were other patrons in the restaurant, it was not full and we enjoyed the space, especially with two kids. There is also a large TV at the back of the restaurant, which was cool as the first time we visited, there was a big Euro match on. The restaurant has an inviting, comfortable vibe, and is beautifully appointed. The host/owner is very kind, charming, and welcoming! The choice of background music was interesting (there was a lot of Bon Jovi and Bryan Adams kind of stuff?! not that we expected Italian opera but it was amusing and not particularly loud, in any case...and as my husband quipped, "Bon Jovi's Italian!"). One small quibble I do have is that while the special set menu (which was slightly different both times we came) is printed on paper, the regular menu is online. While the website is laid out well, I really do prefer to see a hard copy menu. The portion sizes were all very pleasing, and everything we ordered tasted so good, with fine flavor, and all things perfectly cooked. The items we ordered over two meals were (some were on the regular menu, others were from the special set menu): salmon and mint fishcake, grilled stuffed squid, parma ham with melon, and smoked salmon platter with "spaghetti courgette" (starters; my daughter and I absolutely loved the smoked salmon and courgette! what a wonderful combo, and the squid was also delightful); stuffed duck leg with speck and port, rigatoni with fried aubergines, tagliatelle with venison ragu and truffle oil, bucatini with spiced pork belly ragu, veal and mozzarella tortelloni, pan fried salmon fillet with almond and saffron sauce, and black linguine with scallops and asparagus (mains; I especially loved the venison ragu and tagliatelle; my husband enjoyed the duck so much that he ordered it both times; our son couldn't get enough of the bucatini, which I also tasted and to me it had a strong fennel or anise flavor); lemon and thyme Sicilian cheese cake, home made tiramisu, amaretti and caramel semifreddo, and cardamom pannacotta with berry compote (desserts; the pannacotta and semifreddo were hits; I also tried the cheese cake, not realizing it was not a "cheesecake" but more of a denser cakey-cake...the host asked me if I wanted coffee or tea with dessert, and he sort of did it in such a way that even though I didn't think I should have coffee in the afternoon, I ordered one, and you know, the cake really needed it! they were very nice together, indeed). We loved our meals at Luce e Limoni, and will certainly return the next time we visit London!
Christine M . 2024-07-10
MORE AT Google
Our server was amazing! I would highly recommend
Trevor Brotons . 2024-07-02
MORE AT Google
Very good quality authentic italian food, with homemade pasta and Italian ingredients. The olive oil and bread starter and the cannoli are delicious 🤤
Ilaria Falciatori . 2024-06-28
MORE AT Google
Accommodated a party of seven. Host exceptionally nice and great with recommendations. The veal and mozzarella tortellini was delicious. Others in my group had the black linguine, roasted lamb, and the beef fillet and liked them all. Highly recommend this place and look forward to coming back.
Brian Martinson . 2024-06-26
MORE AT Google
Three of us ordered a variety of fixed price menu and a la carte including breads, soup, salmon, sea bass, beef ragu and pesto gnocchi, rounded off with espresso and peppermint tea. Service was a little slow if you're in a hurry but for us we were pleased to have the time to relax and talk between courses. We didn't have the capacity for the tiramisu but it looked superb.
Richard Hepworth . 2024-06-26
MORE AT Google
They were happy to take our party of 9 on a Monday night for dinner. Most of us ordered from the set menu, which had good choices for pasta or lamb/fish entree. Service and food were good even though the restaurant was busy. Desserts were yummy, as well. Glad we were able to dine here.
Ricky Lee . 2024-06-25
MORE AT Google
Very good food, and lovely smily service !
Thibault DELILLE . 2024-06-25
MORE AT Google
Excellent Sicilian food bursting with flavour. Great wine selection at reasonable prices. A delightful dining experience.
stuart ellis . 2024-06-18
MORE AT Google
Amazing food and great service.
Elena Pecoraro . 2024-06-15
MORE AT Google
Lovely stuff amazing service and good food . The place is located in a nice aerea and the ingredients were clearly coming from Italy the taste was very good
Traveler46642887940 . 2024-06-14
MORE AT TripAdvisor
Lovely dinner. The food was very authentic and tasty, and the service was great.
Molly Ashcroft . 2024-06-12
MORE AT Google
Good authentic Sicilian restaurant. Wonderful service by the owner, who recognised me as a frequent visitor to his previous restaurant over ten years ago.
Ken derham . 2024-06-09
MORE AT Google
We made a last minute decision to eat here and it was a great choice. Even though he was on his own, our host was friendly and attentive. The food arrived quickly and was delicious. A lovely spot well worth a visit.
Helen McIntosh . 2024-06-09
MORE AT Google
Excellent meal! Delicious lamb! Highly recommended!
Daniel Del Carpio . 2024-06-08
MORE AT Google
Very nice foods!!!! The atmosphere is great for gathering. Good service
Abby Wong . 2024-06-06
MORE AT Google
We enjoyed good food, friendly service and the relaxing atmosphere, which is nice in busy London.
Lotte Vanbrabant . 2024-06-04
MORE AT Google
What great place! Hospitality, service and food were all excellent. The 4 of us Canadians had a fun time talking, laughing and sharing stories with our host. Under 10 minute walk from Chancery Lane tube station.
Dan Askham . 2024-05-31
MORE AT Google
Great food, service and atmosphere I would say. My friend and I really enjoyed the dinner and the chat with Fabrizio:) I would definitely recommend Luci e Limoni for any of your occasions.
Badia Bassou . 2024-05-12
MORE AT Google
Very delicious and authentic Sicilian restaurant.
Marc Wagner . 2024-05-01
MORE AT Google
Beautiful fresh, authentic flavours and the service was professional but very welcoming. Would definitely recommend and will return! Grazie mille !
Helen Jackson . 2024-04-25
MORE AT Google
We had a wonderful lunch at Luce e Limoni. The welcome was very warm and personal, the dishes were all very attractively prepared and delicious. We felt very comfortable there and my mother was even serenaded for her birthday and the dessert was decorated with a candle. Thank you for the lovely time with you.
Sherry-Christine Visage . 2024-04-15
MORE AT Google
Stopped in here in spec while staying nearby for a trip on Eurostar. Excellent proper Italian food. Very fresh and well cooked. Definitely a lucky choice.
Alison Miller . 2024-04-12
MORE AT Google
What a wonderful evening we spent in this restaurant - the food, the atmosphere and the attention from the manager added up to the perfect mix which made the whole experience. All the dishes taste amazing and the portions are very generous. Don’t bother selecting the wine by yourself, just trust the choice of the owner - he knows his stuff. Would recommend this restaurant for any occasion and will certainly be back to sample more things on their delicious menu. Bravo!
Liubov Kamynina . 2024-04-11
MORE AT Google
Mixed review in that my partner enjoyed but my son prefers food with more flavour. Service and ambience good.
Almona Choudhury . 2024-03-28
MORE AT Google
Thank you for good food and wine. Really appreciated the head waiter/owner banter and warmth as well as joy in serving us with good food.
Robin M . 2024-03-26
MORE AT TripAdvisor
Clearly most of the other reviews come for non-Italians that are easily impressed by what only appears to be good, authentic Italian food... As an Italian, I was absolutely not impressed by the quality of the food. Price / quality ratio is off. We paid 200 GBP for 3 people : one appetiser to share ; three mains and no dessert. Wine is obscenely over priced : my fault for not checking before hand... Also, very weird vibe in the restaurant : only 6 people eating but instead of giving us privacy, they stuck us all together. Waiter kept interrupting our conversation. Will not be going again.
Junio Valerio Palomba . 2024-03-04
MORE AT Google
Det är en mycket bra och trevlig restaurang. God mat och trevlig personal. Hyfsat dyr mat. Jätte gott sicilianskt vin. 🥂
Donald K . 2024-02-24
MORE AT TripAdvisor
Wonderful setting and fresh, delicious food with great service and a good value menu. We will definitely be back.
Madeline Chan . 2024-02-22
MORE AT Google
We had a really nice dinner yesterday! All the dishes are really nice, products are fresh and tasty! And this home made focaccia is just fantastic!! Fabrizio and Guiseppe took so well care of us! I am living nearby and still can’t believe that I didn’t know this place! Thanks again, we will be back soon!
Jean-Bruno van der Straeten . 2024-02-10
MORE AT Google
Simply sublime Scillian food, well presented and so tasty. Specials recommended for value
Sam Dix . 2024-02-03
MORE AT Google
you can enjoy delicious Italian food here.
Stella Drinker . 2024-01-31
MORE AT Google
Lovely Sicilian restaurant. Food is good and well presented. I had Bucatini with spiced pork belly ragout which was excellent.
Julian Curtis . 2024-01-26
MORE AT Google
We dont go often enough anymore as we are no longer locals. Sometimes make the rewarding trip for: Excellent food, great wine and lovely friendly service.
The Swede . 2024-01-23
MORE AT Google
Food was brilliant. The only issue was the temperature. I’m sure the heating gets fixed soon.
Györke Szabolcs . 2024-01-18
MORE AT Google
I booked this restaurant on line for 4 people for 4 January 2024 at 6.30 and received an email from the restaurant confirming our booking on the 14 November 2023. We were in London for a couple of days taking in some sites and a show and were looking forward to a nice evening out. We arrived at the restaurant at 6.30 to find that it was closed and were obviously quite confused. We phoned the telephone number on the web site and were told that the restaurant was closed for the Christmas holidays. A very poor show to take a booking on line, confirm the booking and say in the confirmation email that they are looking forward to seeing you when they are going on holiday. Don't trust your email booking. Luckily enough the taxis driver recommended an Italian Restaurant round the corner and we had a lovely meal and great time.
Anthony H . 2024-01-09
MORE AT TripAdvisor
A hidden gem! Quality Sicilian food at good prices. We went during lunch so there wasn’t much of a crowd. The owner gives good recommendations so if you’re unsure you can rely on him (as we found out). Stuffed squid and the pasta were the highlights for me. Burrata was solid as well. Chicken was on the saltier side.
Teh Guang Zhe . 2024-01-02
MORE AT Google
"This is,the best Italian restaurant in London"
Jose Angel Castro Pazo . 2023-12-31
MORE AT Google
chanced upon this restaurant randomly in Jul 2023 - i just arrived in london and was hoping i could get some decent dinner before all the restaurants closed. blown away by all we ordered - ingredients were simple yet fresh. the cooking was great as everything worked so well together. dessert was superb too! the managers / owners present were professional and friendly; you can tell they take pride in all they do.
Jaslyn Lim . 2023-12-29
MORE AT Google
They really care about their food and it tastes good. Proper Italian cooking. Enjoyed the Guinea Fowl. The Sicilian house red wine was lovely too. I will definitely go back when in London
Andrew Wallace . 2023-12-13
MORE AT Google
We came in without knowing the place and it was amazing! The food is really out of this world authentic Sicilian food (we got the recommendations and all was pure perfection), the service was great and felt right at home. Besides the delicious food, you can feel the most friendly and familiar atmosphere. While we were having dinner all the clients that came in were greeted by name like family members, and it was clear that they are regulars, which is a testament of the quality of food and attention. We will definitely be coming back!
Irina Vazquez . 2023-12-09
MORE AT Google
Authentic and delicious restaurant. Very good quality and fresh food, nice ambience, and friendly staff.
MYQCL . 2023-11-30
MORE AT Google
Veľmi dobrá reštaurácia. Odporúčam prísť a nechať si poradiť
Peter Plávala . 2023-11-25
MORE AT Google
The most tasteful, fresh and delicious food I have ever eaten in the city. It makes you ask for more , incredibile flavors. A warm welcoming when you arrive and treated everyone as the most important guest , these are just a few from Fabrizio’s qualities, the owner, the host and the soul of this restaurant. Don’t hesitate to look and try Luce e Limone, you will not regret it!!!!
Lazar Alina . 2023-11-12
MORE AT Google
Brilliant loved it the food was *hand gestures* exquisite 👌
Seb Egan . 2023-11-05
MORE AT Google
Pasta was 19£ but taste not good, panna cotta is taste bad too.
Y L . 2023-11-03
MORE AT Google
Really nice place to have some good italian food. Suggested wine was very nice. Service was absolutely correct.
Steven Vanbellinghen . 2023-11-03
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in London
1663 Opinions
Very accommodating for 10 hungry ladies who hadn't pre-booked for an afternoon meal before catching a train back to Lancashire. We had a lovely friendly waitress from the Ukraine who somehow remembered all of our drinks order without writing anything down. Food was excellent and we didn't have to wait too long. Excellent choice on GF menu and I had a very tasty GF pizza. Couldn't fault the meal or service. It was a good way to end our weekend in London 👍
49 Opinions
Abre a las 08 H 00, lo cual es bueno. Solo he comido los huevos revueltos con tostadas y siempre me ha parecido bueno. Me doy cuenta de que sirven tocino. Sirven no solo el café turco tradicional, sino también un buen café occidental fuerte en tazas medianas, que es mucho mejor que la "cadena americana" que uno puede encontrar en otros lugares. Hay mesas y sillas afuera, que son una pantalla desde el pavimento junto a un seto. Los baños han estado limpios cuando los he visitado. Como he mencionado en otra parte, con tres establecimientos de comida, Al - Parco, Kalendar & y la panadería (Gail's) con estilos y atmósferas ligeramente diferentes, los locales y visitantes tienen muchas opciones para elegir en esa esquina suroriental de Hampstead Heath. . Entre
38 Opinions
Gazzano es un antigua favorita y firme de la mina, así que era cuestión de encontrar una nota en la puerta indicando que esta tarde estaba cerrado y agradeciendo a los clientes por su apoyo pasado. Alguien que parecía ser un contratista indicó que el lugar estaba siendo reformada, pero que parecía un poco en desacuerdo con el cartel. No Feed Twitter y una página web que dice que está actualizando. Alguien sabe qué ha pasado? Especialmente es abrir y si es así ¿cuándo?
7 Opinions
awful service....I ordered a cup of tea....and a cooked English breakfast....the tea came....but after about 20 minutes I enquired how long the breakfast would be....and the waitress told me the cooks never received my order. when I told them I haven't got time to wait another 20 minutes and went to leave....they didn't seem that bothered at all....charged me for the cup of tea....and not even an apology....as though it was my fault somehow.