Based on 17 opinions finded in 2 websites
Based on 17 opinions finded in 2 websites
Nº 242 in 322 in Lewes
Opinions
Amazing quality, fast delivery. Will order from again.
Amy . 2024-10-08
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Excellent food as always with fast delivery
Nick . 2024-10-07
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From the outside the place looks a bit sketchy, but it's the inside that counts and the food delivery was really top notch, my wife and I couldn't find a thing to complain about. seriously good food, thank-you 👍
Alex . 2024-10-01
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Attentive contact from the deliverer. Tasty food delivered when required. Well packaged, with little in the way of non-recyclable material. Thank you
John . 2024-09-10
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We were not impressed with the special house Chow Mein, the different types of meat were all rubbery and tasted old/warmed up and sliced in big slices and layed on top of the noodles rather than mixed in in smaller chunks (which we found a bit weird). The prawn crackers were lovely.
Marion Thomas . 2024-08-31
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I love Lotus house. Food is delicious and piping hot. Always early and lovely delivery people
Gosia . 2024-08-18
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Food was so hot and tasty. Delivered super quickly. Very happy.
Laura . 2024-07-31
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Food tasted watered down the sweet and sour sauce was very pale in look and watery. Ribs were tasteless
Natasha . 2024-07-30
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food had no flavour to it at all, everything had a stale taste and quality to it. Wouldn't recommend!!
Owen . 2024-07-09
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never had a bad experience from this take away
Michael . 2024-06-27
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Food wasn’t great but not the worst I’ve had.
Jay . 2024-06-11
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the thia redncurry was salty didn't taste nothing like it should. rice was bland last time I go there the beef was slimy last time not good
Kylie . 2024-06-03
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Our local Chinese takeaway but not our normal goto but thought we would try them after a few years following a sub par experience that had put us off.... and was delighted to find that the owners had improved on their standards and as such we have now started using it as our goto takeaway. Friendly staff and tasty menu with a fair price... yum... Update this is definitely our goto local Chinese takeaway thank you for another great meal
grant attrell . 2024-05-06
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Thankyou to the wonderful delivery driver he was so polite. The food was absolutely delicious. Highly recommend.
TOM . 2024-04-05
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lovely food and very nice driver
Gosia . 2024-04-01
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Very disappointed, I regularly order from here but after today never again , the food was not edible everything taste like chemicals, when on telling the restaurant they told me there is nothing they can do so not only am I now out of pocket I'm left with food that isnt edible and a hungry family
Chelsea . 2024-03-16
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the food was tasty, generous portions and the meal was good
Giovanni . 2024-02-03
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Hot and bland. As for the satay I’m still looking for the peanut and satay flavour. Yuk.
Mark . 2023-12-28
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was given the wrong food. ordered a chicken satay dish but received a different chicken dish.
Matilda . 2023-12-22
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Lotus house used to be my favourite. I’ve just wasted £35 on food and sauce that is like flavoured water! What has happened! Sauces used to be thick and full of flavour, not anymore ! It’s just water and vegetables… no taste at all
Chloe . 2023-12-20
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Always good, always on time. Top marks. Thanks
Nicholas . 2023-12-15
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Quick delivery, hot and tasty food
hannah . 2023-12-01
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Chicken balls were pink and satay sauce was really watery also chicken tasted dry and rubbery.
Nathan . 2023-11-12
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Really nice food good portion sizes
Danielle . 2023-11-07
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The food is different then the description , and they decline any claim
Randall . 2023-11-05
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Ordered at 18:10 was supposed to be delivered between 19:10-19:30 which was bad enough! It arrived 20:20 two hours and ten minutes after my order. It’s supposed to be fast food. Thankfully the food was good
Carlo . 2023-10-28
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Consistently tasty food - big thumbs up!
Nigel . 2023-10-16
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Lovely quality food- best one locally- accidentally ordered from someone else recently and wasn’t as good as Lotus House- definitely recommend
Anna . 2023-09-23
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Absolutely delicious. Not over salted, not stick with MSG, just good honest Chinese food.
Matthew . 2023-09-09
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Great food, friendly delivery driver.
Tim . 2023-09-06
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Really tasty (and hot!) food :)
Nigel . 2023-09-03
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Very late. Ordered T 18.15 delivered 20.10
Dave . 2023-08-31
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Food was nice, arrived when stated, good amount of food,
kate . 2023-08-28
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The ‘Crispy Duck’ was a soggy breadcrumb coated fatty mess. 4 edible pieces of duck. The satay veg was a bland flavourless mess. The seaweed was good and the minuscule satay skewers were ok.
Steve . 2023-08-26
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Another yummy meal which was more than enough for two.
Matthew . 2023-07-28
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Extremely salty , chicken balls very greasy unable to eat and no chill or sauce on the chilli beef
jolene . 2023-07-25
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Do you want some Chinese food with your salt?
Harvey . 2023-07-20
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The squid was a tiny portion for coating over £7. The food was warm at best. The prawn toast was over cooked. It was actually quite poor and would certainly make us think twice about ordering again. Real shame
Tracy . 2023-07-15
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Always one of the best Chinese meals you can get, not greasy and always crispy where it counts.
Henry . 2023-07-02
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Food was bland and rice was so extremely basic nothing ‘special’ about it. Best Chinese in town is oriental taste.
Lavena . 2023-06-07
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Great service and speed of delivery . Food quality not great though
Leigh . 2023-05-30
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Amazing as always, never had a bad meal from here! Crispy chilli chicken arrived instead of crispy chilli beef but was well received and was delicious so cannot complain about that :)
Lauren . 2023-05-26
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Food was lush , delivery driver was cool.
Mike . 2023-05-23
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Food tasted great. Minus one star for curry sauce-tasted very burnt
Gosia . 2023-05-15
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Always order again very high standard
Paul . 2023-05-11
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Prawn balls were lovely but tge rice didn't taste good.
Elaine Weedon . 2023-05-01
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Food was bland, order was wrong as got 2 chicken chow mein instead of a chicken and a special, Kung po was covered in cashews so we couldn't eat it as we're allergic. When we called to query it staff were dismissive.
Laura . 2023-04-22
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Food arrived cold. First time ordering and sadly reluctant to give them another try 😢
Natalie . 2023-04-11
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Bland food, ordered prawn ginger spring onion, I receive a bland onion dish, 6 prawns no ginger and spring onion leaves. Shocking will not use ever again
Mr . 2023-04-08
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Great food and service thank you
paul . 2023-03-27
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Good food, my only feedback is that when I order spicy I would expect some spice... Was not spicy at all today. Otherwise would order again, thanks
Lina . 2023-03-21
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Our food was ok but not really to our satisfaction. The chicken balls were lovely and the duck, however the chicken chow mein was not nice at all. It had hardly any chicken in it, not enough noodles and no taste and was dry.
Shell . 2023-02-25
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meal was good worth waiting for hot and very tasty
nick . 2023-02-24
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Asked to swap sweet and sour sauce for satay sauce and got told I needed to pay £1.00 to do that! Food arrived after waiting over an hour, but expected on a Saturday night. Curry was bland, curry sauce tasted like the bottom of the pan had burnt. Rest of the food was fine.
Emily . 2023-02-18
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Very disappointed, Usually very good. Chicken with ginger and spring onion was like water with mostly sliced onion. Crispy beeff was so thin it was mostly glaze.
Lee . 2023-02-11
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My partner has been throwing up all morning since eating this the night before!! Food arrived very late and cold! Would avoid!! Not good at all
Lucy . 2023-02-08
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The food was awful, overcooked, and flavourless
Paul . 2023-02-07
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Always good, always on time, always happy. Thanks
Nick . 2023-01-27
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Thank you everything was lovely and well priced!
Marina . 2023-01-21
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The food from the Lotus House is always fabulous. Fresh crisp vegetables, and always straight out of the wok heat. I wanted my meal asap, so was delighted when it arrived early, which was great for a Saturday night. Overall: It is always a treat to have a meal from the Lotus House. Thank You :)
Beverley . 2023-01-15
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Food arrived hot friendly driver and tasted lovely
Sarah . 2023-01-09
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Will definitely order from here again
Sarah . 2023-01-07
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Amazing food, fresh fish and perfectly cooked, 10/10
Eloise . 2023-01-04
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I’d give 10 stars if I could! Food was so yummy and the delivery driver was so sweet!
Charlotte . 2022-12-22
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Worst Chinese I’ve eaten and I’ve eaten a lot of food ! Will never order again ! Bland food and totally not worth the money
Matt . 2022-11-29
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The app said it would take an hour to be delivered, which I appreciate on a Saturday night but 2 hours? No. Food was average at best. I won’t be using this place again.
Ed . 2022-11-27
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Ordered my takeaway for delivery at 1830 2 phone calls 2115 still not arrived apparently 5mins. Appalling service I won't be using them again
Andy Pavitt . 2022-11-26
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Great food and service. Excellent menu
Alison Staniford . 2022-11-18
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Food was good, piping hot, thank you
Audrey . 2022-11-12
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Ordered sweet and sour prawn balls and got chicken balls instead. Wasn’t happy as I fancied prawns, but they tasted nice!
Annabel . 2022-11-05
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Amazing food and delivery service
Lucy . 2022-10-29
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Food arrived hot and had good flavours sweet n sour sauce could be a bit thicker overall would use again
Kevin . 2022-10-12
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First time for lotus house and we were really happy with it. Set meal for two is great value and great tasting
Matthew . 2022-10-12
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Love the crispy duck plum sauce, crispy chilli beef, and the sweet & sour! Delivery is faster than estimated. Delivery lady was polite and friendly. Brilliant foods brilliant service! Thanks a bunch!!
Paula . 2022-10-08
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Food tasted amazing! Would recommend
Lauren . 2022-09-29
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Time was great, but was missing the chips so not everything we paid for…
Chris . 2022-09-26
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The food is fantastic. I didn't know this Chinese shop existed till I got Just Eat! I have been missing out LOL
Beverley . 2022-09-08
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My favourite Chinese, never let's me down.
Ben . 2022-09-02
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Food took an hour and a half to arrive, 10 minutes later than the longest estimated time given. Food was very good, but a black piece of plastic was found in the soup.
Tracy . 2022-08-19
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Driver was friendly and polite . Food was hot and tasty .
Tina . 2022-08-16
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Food was very nice. The only issue was that I had to phone the restaurant to enquire if there was a delay with the order because it didn’t arrive within the estimated time. They told me it was on the way and arrived 10-15 minutes later.
Oliver . 2022-08-10
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The food was 10 minutes early, it tasted great, the crispy chilli beef was actually crispy! The cow mien was great and so was everything, although the squid was quite chewy.
Scott . 2022-08-06
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Delicious, no greasiness and arrived on-time! Will definitely order again.
Jessica . 2022-07-05
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No communication from the restaurant to say they had to change time of order the lady on phone didnt seem to know what to say
Wayne . 2022-07-02
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Yummy again- Always tasty and plenty there- one thing- would love non plastic containers - maybe waxed cardboard boxes like they have in the states- too much plastic for 2022- but the food is excellent and delivery was very prompt.
Ty . 2022-06-13
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Food was lovely and delivery was fast and efficient. Lovely lady delivered.
Tiffany . 2022-06-12
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Well cooked and decent size portions.
James . 2022-05-31
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Huge portions, piping hot. Taste amazing. Really enjoyed our dinner and have enough left over for my dinner today. Would highly recommend.
Trena . 2022-05-22
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Lovely food. Always good from there
ann . 2022-05-03
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Great Food and service as usual
Gordon . 2022-04-30
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Not much flavour, all dishes pretty much tasted the same. Not the best but ok.
Mark . 2022-04-08
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Yummy food, hot and good portion size. Delivered quick and friendly service.
hannah . 2022-04-02
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Food was cold, looked half cooked . Chicken satay was cold, chow mein looked Anemic . 1/10
Kerry . 2022-03-30
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Great food. Efficient. Always prompt delivery. We won’t go anywhere else for a Chinese takeaway. Highly recommended.
Jentje . 2022-03-25
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We really enjoyed our order. Quick, hot and great portions. Delivery was fast too. We'd fully recommend this business and we'd order again without hesitation.
Jane . 2022-02-21
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Food was delicious, hot and ingredients very fresh! We also had the crispy duck which came already shredded making life easier! Very nice meal!
Carolina . 2022-02-08
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Even though I live around the corner they always leave it until last minute to deliver; something I had just ignored for awhile. Until recently I ordered duck in plum sauce which I had mistakenly ordered instead of crispy duck and plum sauce and asked to swap but restaurant was rigid in its order and refused to swap the order. I understand it was my fault for selecting the wrong item but when I called they had said the right item was under appetisers which it clearly was not as the item had arrived wrong! Also as a regular customer the rude customer service was the last thing I would expect. Won’t be going back even though I’ve ordered her for years!
Jasmin . 2022-02-02
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Disgusting food. Disgusting service. Will no longer stay loyal to this takeaway.
Skye . 2022-02-01
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Normally very quick but late tonight but still tasty! The only downside, the Thai red chicken curry had only 2 bits of chicken in!!! So was like a veg curry really!
fliss . 2022-01-22
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Food was late they said it was delivered and we was not here....the driver then turned up 10 minutes later.....he was friendly and apologetic not his thought......food was hot plenty of it and very tasty...we enjoyed it all and will order again...busy time of year..😛
Dave&Julie . 2022-01-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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54 Opinions
Service was friendly enough and luckily plenty of room for all 8 in my group to sit. However, there was flies everywhere which made it a fairly unpleasant experience. There was also a dead fly in my son's beans. When I took it back, they found more dead flies in the beans 🤢. Disappointed by only 3 choices on the menu, Also, no mention of allergies/what was in the pies. If I had known there was mushrooms in the pie I would not have ordered it.
521 Opinions
The customer service here is usually very good but... Today when I took a bite of my Pain au Chocolat, it was dry and flavourless, so assuming it must be stale I took it back to the counter. I asked him if it might be stale. He said that he had baked it himself this morning. I said I did not want to eat it. He said fine...and that was it. I won't be back.