Based on 1.523 opinions finded in 2 websites
Based on 1.523 opinions finded in 2 websites
Nº 195 in 266 in Broxbourne
Opinions
Delicious, on time, hot, will order again
Gill . 2024-10-04
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Extensive menu. Simple to order.
ALAN . 2024-09-25
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We recently moved to the area and tried Longs for the first time and were very pleased with our order. We got vegetable spring rolls, crispy duck, chilli beef, chicken balls, prawns with veggies, egg fried rice and chow mein and everything was super tasty and hot. So pleased to have found a Chinese takeaway close to home!
Kristy Spellman . 2024-08-14
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Our usual Chinese place was closed so we gave this one a try, and safe to say it’s got to be the worst Chinese we have ever had! No flavour what so ever!! Do not waste your money!
Poppy . 2024-06-30
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Happy apart from the delivery driver was outside for 5 mins on their phone, I left the house and went up the road and came back as I forgot my phone and the driver just got out of the car, only mentioning as wasn't expecting the delivery for at least 15 more minutes. First time ordering from Long's, super lovely rice dishes and chicken balls with some of the best batter I've ever tasted, I'll be back!
M . 2024-06-29
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food was saturated with oil if only they can put more effort rather then sale oily tsunami food absolutely disgusting
richard . 2024-06-29
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Wouldn’t of had a complaint about this Chinese if it weren’t for the fact the family had food poisoning. The poisoning was so bad, I was just waiting for the grim reaper to take me. ( my fault for order food from a Chinese on Monday)
AB Lavish . 2024-06-20
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The order didn’t arrive. No contact. And just eat don’t refund the full amount paid. Terrible service, the restaurant do not answer the phone.
Tommy . 2024-06-18
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Very tasty food here, staff are friendly and welcoming, I can't fault and reasonably priced too. We ordered chicken chow mein, crispy balls, kungpo chicken with cashew nuts, spicy Singapore noodles, and pak choi in oyster sauce. Prawn crackers came free, delicious! I would recommend it!
Sue C . 2024-06-10
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A guaranteed good take out with a great selection 👌🏼
Osman . 2024-04-21
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Easy to order and sufficient n friendly service all round.
Mario . 2024-04-05
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The food here is fantastic, the staff are welcoming, and the service is exceptionally fast. Reading another review where someone actually measured their spring roll with a tape measure made me laugh—it’s a perfect example of how some people will go to ridiculous lengths to criticize, proving some businesses just can’t win 😂
Michael . 2024-04-04
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Delivered so quickly and was excellent quality!
Isla . 2024-03-29
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Over the moon delivery was earlier than expected, have been put of the area for a while and Longs quality is still superb. Exactly what I was needing. x
Danny . 2024-02-24
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Food was a bit greasier than normal but still fine
Scott . 2024-02-04
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2/10 quality.. ordered a side dish and it didnt come neither 🙄
Yash . 2024-02-01
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Excellent tasty food always fresh and piping hot. Recommend the Singapore noodles yummy
Rafe Farmer . 2024-01-27
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Both rice pots were undercooked and hard. After we had put all the food on the plate we realised and ended up throwing away £60 worth of food as the rice was awful
Sarah . 2024-01-27
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Chicken in black bean was under cooked
David . 2024-01-26
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Not overly hot when we collected
Aimee . 2024-01-13
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Rice was stone cold had to re-heat in microwave
Savvas . 2024-01-05
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Great quality food and the entire family thoroughly enjoyed it all. Delivered on time and piping hot! Will order again for sure
Jason . 2023-12-24
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It has been 2.5 hours since ordering and I am still waiting for my food. The restaurant are not answering my calls. Unsure what to do but this is shocking service
Hollie . 2023-12-24
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Waited 2hrs and 20mins the finally got through to the restaurant then had to go and collect it myself just about to eat my meal after nearly 3hrs after me ordering. Please could credit back my delivery fee for this order thank you
Roger . 2023-12-24
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took an hour to arrive and portions were small compared to the price. was alright but wouldn’t order again
Adina . 2023-12-19
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Greasy food, and dishes contain hardly any meat
Nina . 2023-12-16
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Not happy with the beef in oyster sauce, plenty of onions, very little beef.
Karl . 2023-11-24
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First time ordering from longs after being recommended, will definitely be our new regular!
Francesca . 2023-11-12
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Lovely food always hot 🔥 would definitely recommend
Karen . 2023-10-27
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Lovely food nice and hot would definitely recommend 👌
Karen . 2023-10-13
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Food was very nice. For a spend of nearly £100 I’d have thought some prawn crackers would’ve been included.
Christopher . 2023-09-29
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Duck was not so good but the rest was good
polly . 2023-09-07
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Thank you for lovely food. Was hot and tasty
Anna . 2023-09-06
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The cucumber for the duck was rotten. Other dishes were very poor. Will not be ordering from there again.
Marin . 2023-09-02
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One wrong item in the order, but delivered a replacement really quickly - many thanks!
Steve . 2023-08-18
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Very delicious and fresh tasting food, but portion sizing is on the small size compared to other restaurants which is a shame
Clair . 2023-08-12
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The most awful Chinese I have ever had. The chicken in the yellow bean sauce was such poor quality it didn’t look or taste like chicken. The dish was a watery pink colour. All the dishes were very small and cold. I phoned to complain and was told I could have money off the next order. I will never order from here again though. Dreadful.
Louise . 2023-07-21
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Rice was dry and hard and black bean sauce watery no taste
Deborah . 2023-06-10
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Was given chow Meiji instead of beef as ordered Honey ribs had no honey on them
Dominique . 2023-06-07
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Always use Longs, excellent service and quality of food.
Lou . 2023-04-28
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Excellent food as always. Lovely delivery driver. Would not hesitate to recommend Longs to anyone.
Pauline . 2023-04-15
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The food was OK. Special fried rice was bland.
Desmond . 2023-04-02
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Thai Green Curry was far too watery.
rachel . 2023-03-25
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Just moved into Goffs Oakland tried longs, and ordered two spring rolls with the rest of my food and got these for £4.40 needless to say won’t be ordering from here again. Phoned in and the women I spoke to was rude and hung up on me. My advice is steer clear from this takeaway .
Mike Eliades . 2023-03-25
MORE AT Google
Tonight's takeaway was delicious, hot and was delivered promptly. We all thoroughly enjoyed it.
Helene Pickering . 2023-02-16
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It’s our first time ordering and unfortunately we were disappointed. It arrived hot and early which was great. But the food quality was lacking in favour with things not appearing as described.
Gillian . 2023-02-15
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Food had been sitting for a while on counter so wasn't very hot
Nicky . 2023-01-28
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Order missing 2 items - pancakes and hoisin sauce. Received duplicate of cucumber/spring onions.
Kevin . 2023-01-21
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Curry was good but delivery 30 minutes late. Prawn cracker was like a plastic.
Leyla . 2023-01-21
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Food was good! However, only 5 ribs for the amount of money you pay for them is not value for money!
Hannah . 2023-01-18
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Really nice Chinese non greasy and was half hour early.
Brook . 2023-01-14
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Ordered before 6pm turned up 7.50pm and everything is cold as anything not eatable at all
Thomas . 2023-01-14
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The food clearly wasn’t fresh it arrived too quickly
Lucy . 2023-01-09
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Accommodated a customisation to a dish most places would ignore just by adding to the notes field and food was ready in half the expected time! 👌
James . 2022-12-27
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Food was nice as always but delivery was later than expected and the food wasn’t very warm when we got it. Received a text to say it was on its way and then the app showed as delivered but we didn’t get it until 20 mins later. Only had it delivered due to the weather. Will stick to collecting next time
Emma . 2022-12-17
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Food was cold. Took and hour and a half to get here. Was not what I ordered. When I called they were not helpful at all. They don’t do refunds, and I was not waiting another two hours for my food to come back and cold again.
Connie . 2022-12-16
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Ordered Beef and Broccoli, didn't get it, got something that had beef in it. Not particularly happy as it was my dish and I didn't have time to return it.
Lee . 2022-11-25
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Unfortunately the food quality has really gone down hill.... the soup portion was so small with such little chicken and mushroom in it.... the rice portions have also got smaller and it was over cooked and sticky and clumpy. The salt and pepper chicken was more batter than chicken and again such a small portion.... and not much flavour. The Singapore noodles had absolutely NO FLAVOUR at all.... no spice, no nothing.... was just like eating un seasoned noodles from a packet.... the vegetable chow main again, was the same... absolutely no flavour amd the mushrooms resembled those from a can... rubery, watery, chewy with no taste. The only 2 things we ordered that had any flavour was the sweet and sour chicken but again, more batter than chicken and the fried bean shoots.... they was lovely and a good portion but unfortunately i don't think I'll be back to longs again after this latest order.
louise . 2022-11-22
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Food absolutely delicious....would SO recommend...
Marc . 2022-10-14
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Great food very tasty portions little bit small but I am a big lad
Holdsworth . 2022-10-11
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Chicken balls dripping in grease, chicken wings a lot of black meat under the skin, the duck is full of fat expect to get 3 pancakes out of the quarter duck spent over fifty pound and didn’t even get a couple free prawn crackers to soften the blow never again.
Charles . 2022-10-11
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It’s not about the 5 mins late it has taken over an hour to be cooked and delivered and I am one and a half miles away. And they lied about where the driver was. Which is unacceptable
Stephen . 2022-09-25
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Great food, lovely service & delicious Thankyou
Mathew . 2022-09-25
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When placing order delivery time was 25 to 45 mins which later turned into an hour and 25 mins. And order turned up 15 mins later then that. Special chow mein was poor as was special fried rice. Will never use again
Chris . 2022-09-19
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delivery was fantastic....however my nine year old son found two pieces of wire ( the type from a brillo pad) in the sweet and sour chicken. When we called to tell them said it was a pre packed chicken and a driver would send another!! We expressed our concern and said this was popular dish and how many other people could find this and perhaps they should take it off the menu until this was resolved. A refund for the dish but no further resolve was offered!
gemma . 2022-09-17
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Another excellent meal from Long's. Arrived promptly and hot and delicious fresh. Can't fault it.
Elaine . 2022-09-13
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The duck was chewy - really bad
Jodie . 2022-08-24
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Lovely food, but a tad salty this time...
Marc . 2022-08-19
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Always on time or early, food quality is consistently good and value for money.
Chris . 2022-08-19
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Food was nice however we ordered vegetable spring rolls, I’m a veggie and I took a bite to see MEAT inside!! Called the restaurant the women was very rude on the phone telling me I was wrong and that there was no meat in there. I had to argue to get them to send me fresh ones! And then when received they had meat again!!! Wasn’t offered a refund or anything.
Abbie Cirket . 2022-08-18
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Received meat in my vegetarian spring rolls! Women on the phone was very rude didn’t even apologise or offer a refund. They sent us new ones wanting the old ones back as they didn’t believe there was meat inside. The new ones still had meat in them. Didn’t even bother ringing up again couldn’t be bothered for the argument.
Abbie . 2022-08-18
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Good stuff, well packaged, well delivered.
David . 2022-08-13
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Delicious food arrived hot and was thoroughly enjoyed
Liam . 2022-08-05
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Tasty, arrives hot, flavourful.
Dino . 2022-07-28
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Very good quality food as always
Anthony . 2022-07-27
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Lovely food as always. Miss Longs not being in Cheshunt anymore.
Pauline . 2022-07-26
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Fair outcome soup fine spring rolls fine Chips dry and Luke warm won’t order them again Ribs ok but all the sauce sloshing around in the bottom of the bag
Brian . 2022-06-25
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Barbecue meat was over cooked and hard. Chicken balls were greasy.
Vittorio . 2022-06-11
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Very fast service, food always nice from here
Scott . 2022-06-04
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Food wasn’t very nice and a bit cold, didn’t have much taste either. Good portions though.
Alan . 2022-05-31
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Excellent Food, lovely fresh and hot when delivered by a freindly polite delivery man. Well done.
Elaine . 2022-05-20
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Excellent as always! Nice and hot, early as well, will always use Longs!👏🏻
Arif . 2022-05-14
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Very disappointed . Satay chicken . Didn't taste like satay . Minimal amount of chicken on a skewer that was over cooked. Egg fried rice tasted like salt and was cold. Minimal chicken in chicken chow mein and was greasy . Phoned shop after to let them know and no compensation . Minimum quality and quantity for price . Will never order from here again !!!
Rose Fobbester . 2022-05-07
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Quality way above other local Chinese takeaways
Angela . 2022-05-03
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Food ordered for 7.30 and arrived over an hour late . Spoke to the restaurant who said they had lost the order and to request a refund
Helen . 2022-04-30
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Crispy duck, was very fatty undercooked awful went straight in the bin.
Caroline . 2022-04-13
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Excellent, top quality will use again and again...
Marc . 2022-04-05
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All the dishes have gone up in price & shrunk. Greasy and not much meat. The chicken balls only had nine and lacked sauce and chicken. The delivery charge gone from 1.50 to 2.50 on top of the extra cost on the dishes. If the food was good I wouldn’t mind, but it wasn’t. Only thing that was good was the soup. Won’t order again, will revert back to Cheshunt. Won’t order again sadly. Delivery was very quick.
Emma . 2022-03-28
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It was late, some items missing, some items wrong. Telephoned restaurant and they started shouting at me that I was wrong!
Claire . 2022-03-16
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Always n is good from here and fast delivery
Scott . 2022-03-05
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We really enjoy Longs food BUT on more than 5 (and probably more) occasions, although we order 2 packs of prawn crackers we only receive 1. We have put notes in the section on the order form to remind but this seldom works! Shame!
Brian . 2022-03-05
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No prawn crackers provided, disappointed!
George . 2022-02-26
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On this occasion everything was at a great standards. I would order again from Long.
Gulnur . 2022-02-18
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I WANT A "FULL REFUND OF £19.60 " AS THE RICE WITH THE SHREDDED CHICKEN WAS FULL OF GRISEL AND FAT, THE PRAWN BALLS WERE REALLY HARD SO THEY WASN'T COOKED FRESH AND THE PANCAKE ROLL WAS ALL WET AND SOGGY "NOT CRISPY" I HAVE TAKEN A PICTURE IF YOU WANT TO SEE IT.
Jan . 2022-02-17
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Fantastic, thank you. Delivery person, Anna, was great- friendly and perfectly on time.
Jenny . 2022-02-15
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Doesn’t really matter what the food is like when it’s over 20 minutes late
victoria . 2022-02-14
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2 hour wait passed eating it once it came spent £40 not even prawn crackers thrown in very disappointing
Jill . 2022-02-05
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Great food, and still but delivery was longer than first estimated
Zack . 2022-02-05
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Waited 2 hours was passed wanting to eat it by the time it turned up spent £40 could not even throw in some prawn crackers !
Freddie . 2022-02-05
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It's been getting worse for a few weeks but tonight was absolutely awful won't be going back
Lisa Cat . 2022-01-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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60 Opinions
I'm new to the area, and this was one of the first takeaways I tried. I'm so happy I did. The staff are very friendly and helpful, and I felt welcome from the moment I stepped inside. The food is delicious. Portion sizes are great, and service is rapid. I always collect as I'm fairly close, so I'm not sure about how their deliveries work, but this is a 10 out of 10 place. Highly recommend
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Hidden Gem, what a great restaurant, Food and service was great. A real treat!
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First and last time I order for delivery, never in over 20 years have I had a bad meal from taste of china and I know if I’d have collected it would have been perfect but waiting over an hour for delivery when I know it would have been ready affected the meal