Based on 85 opinions finded in 1 websites
Based on 85 opinions finded in 1 websites
Nº 398 in 508 in Poole
Opinions
Uninterested staff and poorly cooked, greasy food. The food portion size is a joke compared to what they charge for it, the place is uninviting and cold. The individual cooking was more interested in her paper than she was in what she prepared. When this place was the Oakdale Fisheries it was 1st class… now, you’re better off heading to the Tatnam or to Creekmoor to spend your money.
Dunitronegen . 2022-12-05
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Visited this shop this week and to my surprise they do not offer regular chip shop vinegar & salt as they serve your order instead they give you sachets which in my mind is not the same! When I asked why they blamed it on COVID!! I can understand they may not want to have customers handles bottle but they should be able to do it as they are cooking my order.
LOVESY . 2021-10-17
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Ordered standard cod and chips, it came in suspiciously stabled bag, should have realised it was a scam by the 10g weight. Drove home , opened bag and fish box.....there was a L shaped fish finger and 10 chips in bag. My son burst out laughing, how much did u pay he asked, £8 said I, why didn't u go to skates he replied, it was closed. Drove back and asked for money back , guy said size was standard, not sure what that meant, as this was the smallest take away portion ever. I want my £8 back, he was getting a bit aggressive, said I was talking crop...got my money back.
Cauli . 2021-07-21
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Popped in for large portion of chips & 2 pea fritters....£6.80. The portion was far from "large" and pea fritters (£1.50 each) were tiny. The food was well cooked, however due to the very disappointing value for money I wont be returning anytime soon : ( Well done for using paper bags tho - and saving us all from more plastic : )
Timtam . 2021-07-08
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I ordered for collection at 7:05, arrived at 7:00 waited 3 minutes so obviously freshly cooked, drove 2 miles home and all was piping hot and delicious
James R . 2021-05-07
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The "Disappointed.." reviews are clearly written by people who just don't like fish and chips! While serving in HM Coastguard in Weymouth/Portland, I honestly believed that you couldn't get decent fish and chips outside of Weymouth. Well, I was wrong. Oakdale Fisheries/Long Johns (Oakdale, Poole), is, I can honestly say, the best fish and chips I have ever had. Generously sized and freshly cooked fish, good chips, and friendly service. Burgers are nice too! Very proud to have Oakdale Fisheries/Long Johns as my local. Thanks, guys! Don't go changin!
Azrael1997 . 2021-04-29
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Thought I’d try them one more time and disappointed again! Two standard cod and a large chips - £14.50 Got the food home and one piece of fish was nothing other than a thin fish finger and lots of batter Won’t be going back - told there are better fish and chip shops slightly further afield.
stuartb724 . 2021-04-14
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Ordered on phone and ready within 20 mins even on Good Friday! App wasn’t working but perhaps a busy period. Best Fish & Chips in ages and it had been a while due to so many disappointing ones! Not been here since it was Oakdale Fisheries. Chips were perfect and great you can order a lighter batter on the fish. Well done Long John’s- keep it up!
Honestmuvva . 2021-04-06
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We had a family meal from Long Johns we felt the chips were OK (not the best we’ve ever had but most of them got eaten). However the Haddock was grey and disgusting, I only ate the batter so it was a complete waste of money. If you want good fish & chips make the effort to go to Chez Fred - 100% better!
vanessa C . 2021-03-28
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I ordered small haddock and regular chips, small was definitely correct. The fish was extremely small and the standard chips was half the size of most chip shops. The price however was slightly more than a lot of chip shops. I was very disappointed, and won't be going back.
Sandra1410 . 2021-01-31
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Click and collect ordered, just before opening on a midweek lunchtime. Ready 10 mins later, piping hot and delicious. Haddock and chips. Click and collect the way forward, no waiting in and out. Great value, tasty as it always tends to be. Keep up the good work!!
timcarterwhite . 2021-01-28
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Placed an online order for delivery the food arrived promptly but we was missing a cheese burger. We was asked to go and collect the burger and I explained we couldn’t so Long johns kindly agreed to deliver the missing item. I was pretty disgusted to see the delivery driver trying to open our front door with the burger. Will certainly think about using this service again which is a shame as the food is quite good
sallytt2014 . 2020-12-29
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Best fish and chips I have had in years. Amazing batter. Chips not at all greasy and slightly crispy on the outside. Just how I like them. I'll be back :)
jennifercU415JG . 2020-10-09
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Ordered food and was somewhat shocked at the price hike since lockdown. Queried the cost with the lady behind the till who proceeded to try and convince me of the cost of chicken and value for money. £4.20 for 6 chicken nuggets without chips! I then stood and listened to her criticise my comments to a colleague - warning if you wear a mask, you talk louder than you think. Next customer who came in tried to pay with cash, refused - didn’t know the Gov had told businesses to stop taking cash!
stuartb724 . 2020-09-11
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Ordered on a Saturday, early evening. Small queue, no big deal. I found the staff to be friendly and efficient, and my order was processed correctly. I have to say the resulting cod and haddock and chips were top draw - previously under Oakdale Fisheries they were pretty good, but now even better! I made the mistake of straying to the unfriendly and awful tasting fare offered by the chip shop at Civic Centre, Poole - never again! all in all, great value and a tasty meal had by myself and the family. lastly, pleased to see they have gotten rid of the ancient cans of carlsberg and blue nun bottles festering under the previous tenure - not needed!
timcarterwhite . 2020-07-20
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We always used to buy our fish and chips from this chip shop as we found them to be the best in the area, plus, we live just around the corner. However, since the new owners have taken over, it has gone downhill. The chips...
HelLou21 . 2020-06-22
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Went for lunch here today, they have a very lovely cosy side restaurant attached to the main shop, I had Scampi & chips and my husband had the cod special, both cooked freshly virtually in front of us, piping hot and generous portions , you...
12stephen12 . 2020-03-04
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So I revisited this fish and chip shop , haven't been there in a while since I moved %rom the locality , I noticed instantly a new crew behind the counter and a new fish frier so assumed a new management have taken over ,...
Foopooo . 2020-02-14
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Amazing food looked good and tasted amazing. Definitely worth the trip customer service was brilliant you can really tell the staff love it here all very close believe to have been served by mother and daughter. Coming back next Friday
hannaha392 . 2020-01-15
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Moved to the area last year from wallisdown was told this chip shop was the best in the area sat down in the evening after a day of moving my wife popped down to get some fish and chips cost nearly £30 for 5 of...
c0rky321 . 2019-11-02
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Just moved to area, so after a day if unpacking fish and chips it was. Beautiful fish, soft and white, crispy batter, chips yummy too. Only slight disappointment was the piece of chicken, bit to dry slightly over cooked, hence 4 stars instead of the...
Michaela W . 2019-10-13
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We’ve used this fish & chip shop for over 40 years but the quality has really gone down hill. We had takeaway chips & curry sauce yesterday lunch time, they were busy so I think they were in a rush to serve people and as...
vanessa C . 2019-09-15
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Ive just read some of the negative reviews. Surprised to say the least. Not a regular as I live in Bournemouth but last night we had the best fish and chips for years. Yes it was expensive but fish is these days. Lovely fresh chips...
HeatherAnnD . 2019-07-31
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Now under new ownership but still not very good the chips use to be the only good thing but now they are not great it’s a shame but it’s expensive but the cod you get is like a slipper and it’s not a good price-disappointing
614philipa . 2019-07-21
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We have been coming to this restaurant for over 30 years. It has undergone a few changes of ownership but has always provided top quality fish and chips. We always eat in the restaurant where everything is cooked fresh and served by friendly waitresses. We...
Mark1417 . 2019-06-16
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We have used this chippie for over 20 years and must say that the standaed has dropped my wife went and collected fish and chips for our self and a couple of friends and when we oppened them at home we were suprised at the...
DAVID D . 2019-04-28
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We have been going here for years! Loved it, best burgers in town but now well we are looking for another chip shop. The food was cold, burgers greasy, mushy peas were awful. Such a shame
LeeScott-Blake . 2019-04-24
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I believe this chip shop is under new management it has gone down hill we purchased 2 small cod which was totally disgusting full of batter and no cod the price was terrible for what you got.
Magetha . 2019-03-30
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We come from shaftesbury to go this chippy as it was the best and you could have a glass of wine . Now there is no wine had to wait 30muns for food this was in there restaurant when it arrived smaller portions batter chewy...
jean j . 2019-03-22
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We always held this fish and chip shop in high regards it's a bit more expensive than most so is a real treat for us to go here especially as takeaways are a rare treat for us. Always fantastic quality on other visits but last...
Dude666fx . 2019-03-08
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Booked in advance for Saturday lunch in the restaurant, Good choice on the menu all cooked fresh to order, nice choice of hot and cold drinks too. Found the portions a good size and served quickly never felt we were being rushed too leave ....
Paul M . 2019-02-16
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I have had fish and chips from this place a few times over the past couple of years but would not go back again. If you order large cod and chips you expect large cod and chips, but they continually give me a small one...
oohdaman . 2019-02-09
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Asked for a large cod in rice flour rather than batter. The resulting cod looks pretty thin and was quite tough. It also looks more like a small cod to me. It was largely inedible so ask to check before you have it wrapped! Chips...
Y8730WUjasm . 2018-11-21
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The last four visits on ordering large cod upon unwrapping at home and finding on each occasion the fish size is not large . bordering on small to medium but being always charged for large .you cannot see what is being wrapped up due to...
terry s . 2018-09-18
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Visited a couple of times recently as our usual chippy was closed. Good food, smaller portions than many in the area, and higher prices. Don't know if their fryers are smaller than most but it seems people have to wait; on my two trips hardly...
CinderfordAsh . 2018-09-14
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We have been visiting this chip shop for a while now and describe it as our local . But recently the price has been increased on a large portion of chips . But it is very inconsistent on portion size . Some of the girls...
geoffrey2468 . 2018-09-03
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This fish and chip shop has been there for donkeys years and serves the best fish and chips in the area. Reasonably priced
Ann W . 2018-07-09
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Have been here before and thought it was ‘ok’ so decided to give it another go. Disgusting customer service girl with long hair, doesn’t even acknowledge you when waiting there for over 5-10 minutes to be served. Then just blatantly rude. Certainly won’t be going...
cantwaitforabreak . 2018-04-28
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Get fish chips sausages etc to takeaway from here every week or two and the food is always good and the shop is well run.
Don M . 2018-04-16
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Excellent Fish and chip restaurant and take away,clean tasting cooked to order, Clean oil,top quality,my advice would be to get in there at 4-30 for best results. It is spotless and clean in the shop.
Paul O . 2017-12-15
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Both my wife and I were really pleased with the level of friendly helpful service we received when we visited the restaurant the other week. There were no tables available when we walked in but one of the staff was happy to acknowledge this and...
Gerry G . 2017-11-20
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Where do I start. Well we wont be coming back again. It was a Friday evening and the member of staff couldn't wait for us to clear out and lock up. The lights were all switched off before we even left and the door was...
chelseyh48 . 2017-10-11
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My bank card refused, because their card machine not working, even tho I was a regular, I was refused my order, and made to do the walk of shame, back out of the door. Very disappointed in their lack of empathy, will not be returning,...
garryp58 . 2017-09-24
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Chips were awful, very dry and hard. Also cod was supposed to be medium however it was smaller than my hand and was more batter than fish! Slightly more expensive aswell, won't be back anytime soon.
945melanied . 2017-09-18
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Worth a visit for quality fish and chips. Big portions and not greasy. On our visit we wanted 4 Specials but they had sold out of small haddock and only had two portions of small cod left. We were not offered an alternative to enable...
timcW3244VW . 2017-09-03
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We use this place a great deal and it is always excellent. My daughter is vegetarian and so generally has deep fried mushrooms with chips, these are always cooked to perfection. The cod is just right, portion size tends to be very generous, we find...
David C . 2017-08-08
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When visiting Poole I always make sure that I visit the Oakdale Fishery - their fish and chips are 'to die for'.
Lindsey B . 2017-07-21
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Visited recently for the first time in a number of years and had a portion of chips with cod and pea fritter. Everything was okay, the chips were reasonable, the batter and fish was good and much better than a number of local chip shops....
johnnyboyDorset . 2017-07-12
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Although it's my local, I can safely say it is one of the best in Poole and offers good food for a fair price. Always busy so that in itself tells you something! Avoid other local chippies they aren't anywhere as good
dodorset . 2017-06-09
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Decided to have fish and chips one night!!!! Was going to have a takeaway but on arriving there decided to eat in. Very pleasant restaurant, very pleasant staff. Food was served very quickly and was great value for money. Also, this is a licensed restaurant...
sue_bowman350 . 2017-02-12
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Oakdale Fishery is a small chip shop with a restaurant to eat in. The restaurant is warm and perfect for families, couples or solos. Food is always cooked throughly with plenty of taste. A wide verity of great food with fast service. Staff are friendly...
laulau111 . 2017-02-12
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I use this chip shop as it is local to me. We had 2 large chips 2 medium fish a sausage and curry sauce £17.40. I was once again very dissatisfied with the quantity of the chips £2.75 pic attached you can see the portion...
Grace R . 2017-01-14
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Long day at work decided to have chippy for evening meal. Always good food. Although very busy you don't have to wait long. At the end of our road. Use often.
Maddi53 . 2016-12-28
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wouldn't go anywhere else. the best food served here, the attentiveness of the staff is amazing and take away was quick and hassle free
AndyRoo14 . 2016-12-22
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My favourite fish place in Poole. You always get high quality fish&chips here. Very popular with the locals.
kenneth d . 2016-11-17
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Can't remember when I last ate out in a fish and chip cafe/restaurant but we were persuaded by our hosts to sample the food at the Oakdale Fishery. The dining area is smallish but well presented and clean. We all sampled fish and chips in...
mercuryderbyshire . 2016-11-13
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Been using this chippy for years - in fact, just finished a meal from there tonight! Always found staff friendly and helpful, one or two mistakes over the years but quickly sorted if reported. Most surprised at the negative comments below, the place does get...
MalcolmRB . 2016-10-24
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The service here is beyond rude. What baffles me is that the food was just average. I would not go here again and would recommend people chose other options for fish and chips in the Oakdale area.
The Cats P . 2016-10-02
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Miserable staff, very unwelcoming and make you feel like a nuisance. I had a chicken and mushroom pie and was violently sick in the evening so not too sure if this was the reason??
misplacedspaniard . 2016-09-15
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I recently purchased a large bag of take out chips from here. Cost £2.80 but the portion size was awful I was so shocked I took a picture. This is a large portion. I am from the Midlands where if you order a large chips...
Grace R . 2016-09-09
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We always have children's meal as I find they are plenty big enough for my appetite for is lovely as is the service
new2poole . 2016-09-05
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My wife and I have been using the Oakdale Fishery for a couple of years and until recently it has always been very good. On my last visit there I ordered haddock chips and peas. The fish I was served didn't resemble anything like haddock,...
Barberside . 2016-08-26
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Have been here twice recently, once had a take-away and once sat in the little cafe at the side of shop. Both times had really good meals, tasty, hot and well cooked.
Luckylady21england . 2016-07-04
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We had been using all the fishery's locally but never knew how good this one was until our friends introduced us to Oakdale Fishery. Never once have we looked back and gone to other fishery's. Not only is the food FAB but eh service goes...
649AndrewM649 . 2016-06-03
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I visited Oakdale fisheries on Friday evening, what a mistake! The priority appears to be telephone orders, seriously don't expect to be served until they have done those first. Having waiting for almost 15 minutes, with a queue behind me and absolutely no apology for...
Jacky M . 2016-05-01
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Went here to eat in the little restaurant with friends and what a find! Small but very clean and had a nice atmosphere. The fish and chips were the best we had tasted but you could also have other things from the menu. We then...
michael w . 2016-01-13
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Visited Oakdale fisheries this evening for take out for two, the server was Rude to the point I nearly left without my food, no please no thank you, all seemed like too much effort!! At £10 for one medium portion of chips ( which is...
paul b . 2015-12-07
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By far, the best chippy in the area. It's always a delight to visit the restaurant. The food is always beautifully cooked, and the service is always friendly and efficient. I regularly take my two grandsons to the restaurant, and they are always made to...
finchiewimborne . 2015-10-09
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We live locally, and so it is great to have quality fish and chips on the doorstep. Homemade fish cakes are some of the best around. However, is it like I have asked for the till to be open and emptied when I ask for...
TimPoole_Dorset . 2015-09-11
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Passed this place a thousand times, on the advice of a work mate I called in one rainy evening. Amazing place; huge shop front, clean and bright, friendly staff and even a restaurant bit 'out the back'. I had a 'small' chips, in reality a...
David K . 2015-09-08
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Well i decided to make an account and write a review as i was so appalled by this place. First when i asked for a large portion of chips i felt like a naughty kid and was put in my place, WE DO NOT SELL...
woodchuckingwoodwood . 2015-08-31
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Always freshly cooked, lovely crisp batter nice fish, good chips and brilliant portions. Rarely visit the chip shop without a queue and that is probably the best recommendation.
SierraWhiskey2015 . 2015-08-28
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Amazing fish and chips portion size was excellent great service from the staff and very attentive and informative would recommend it and good value for the size and eating in. anyone visiting Poole and wants fish and chips this is the place to go hands...
Jamie James N . 2015-08-17
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Called into this place tonight for some supper to be greeted by a very unwelcoming miserable looking woman. Being the customer I thought I had the right to ask a simple question. I asked if there was a big difference in the size of the...
jackanory40 . 2015-06-18
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If you live in Poole or are just visiting, this Establishment is a must visit. Either you can just have a take away or enjoy the cosy restaurant with a great selection on the menu,even have a beer or glass of wine with your meal....
Gary B . 2015-06-14
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we often go to pool shopping but cannot find a decent place to have lunch.so found the oakdale chippy great little restaurant very clean staff very friendly its a family business,well the fish and chips were the best I have had for years, you don't...
jean j . 2015-04-02
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I've been going to this fish and chip shop for over 20 years since I was at school. I moved away for a few years and now we are back in the area and love this fish and chip shop. Quick service, decent food, nice...
LeeScott-Blake . 2015-03-18
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Decided to have a fish and chip take away, once inside we decided to actually eat in. Great choice! The eating area is very cute - it's almost like you are sat in a train carriage! The staff were very attentive and the food was...
EricaClare . 2015-02-25
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This fish and chip shop sells everything from fish and chips to wine , you can eat in the restaurant or take away , if your around oakdale just nip up dorchester road about 500 yards and youll see it , the chips are to...
Rob w . 2015-02-17
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Highly recommended, this chip shop/restaurant always gives good customer service, nothing is a problem, efficiently served and fairly priced as well. I work close by and love their chicken with mayo and lettuce bap, proper chicken freshly cooked in crumb for you. A very popular...
Suzanne R . 2015-01-23
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We visited Oakdale Fisheries for a takeaway lunch this weekend to eat with my grandparents, who are regular visitors. The service when I visited the shop to collect was a little disorganised, I was initially incorrectly charged and also missed out on salt and vinegar...
N1VBN . 2014-10-08
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This review is just of the fish and chips, as the small restaurant was closed when I turned up (about 9.30 p.m.). I went for medium cod & chips, but only small or large were available, and turned up looking about the size of a...
Kevin G . 2013-07-28
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A good selection on the menu. You can either take home or eat in at their nice dining room. A great place to go when you have friends to treat.
Teresa T . 2013-03-16
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This is a fish and chip shop that has a small restaurant off to one side. If we hadn't been told about it we would never even realised it was there! There is a door on the right hand side of the shop, go through...
JaynTee . 2012-12-18
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84 Opinions
As soon as I cut into the haddock I could smell that it was not fresh. A very pungent smell. My son’s haddock also had a very pungent smell. The chips had obviously been re-cooked . At a cost of £35 for the full 5 meals it can only be described as disgusting . I think that trading standards should make a visit to these premises.
222 Opinions
Came for lunch with my girlfriend and her grandma, we called up the day before and tried to book a table for 2pm but were told we wouldn't be able to get a table booking until 3pm as they were booked up. (when we arrived there were only 3 other tables taken up in the large restaurant so we were unsure why they hadn't let us book any earlier as there was definitely space). We arrived at 3:10pm (10 mins late) due to grandma's mobility issues, we were apologetic for being late when we arrived and shown to our table, where the set menu was already on the table for us. As we sat down the waiter came straight over and told us we had to order immediately as the kitchen was closed and they would have to reopen for us but we had to be quick! Very surprising since there was no indication when we booked the day before that the kitchen would be shutting within minutes of our booking. The manager came up to our waiter and told him to 'get our orders in now and not mess around' whilst he was speaking to us and it all felt very hostile once we had entered - my poor girlfriends grandma didn't have time to even sit down and read the full menu before the waiter was rushing her, telling her he needed to take her order. We said the starters and mains we wanted and then I asked my girlfriend if she would like to get desserts or not, at which point the waiter told us desserts were not available! He then walked off without giving us a drinks menu or taking a drinks order from us. When the starters came I asked to see a drinks menu and get some water for the table but he never returned - we had to go to the bar to get drinks ourselves. Fortunately at the main course we had a new waitress who was lovely and she brought water over to our table. During the main course we heard the table behind us talking to the manager and they all ordered desserts, even though we had been told they were not available to us! When we had finished our mains the nice waitress came to take our plates and asked if we would like a desserts menu, we told her we had been informed desserts were not available and she was a little surprised by this and apologised. We paid the bill and left. Had it not been for the saving grace of the nice waitress we would have refused the service charge as the service we received prior to her arriving was abysmal. Very, very annoyed in particular by my poor girlfriends grandma being rushed by the waiter to order food before she had even sat down or had the chance to ask for a glass of water, not really acceptable to do to anyone but especially not a 90 year old. The bill was expensive for just a lunch but the food was good and the view is spectacular, the service just really let the restaurant down. Would not go back.
98 Opinions
Wok-tastic!!! I had Chop Wok's Special with noodles 🍜, spring rolls and prawn crackers. I checked the Hygiene Score before I went in - 5/5 so a great start. Great customer service from the young gentleman on the till. He was very knowledgeable, friendly and professional. I paid with cash, which you should always do, as they lose money if you pay by card. There's a cashpoint outside Tesco Express a couple of doors down if you don't have any on you. The one thing I'm usually let down with in Chinese takeaways are the spring rolls, but not this time. They were cooked to perfection - wonderful crispiness outside and delicious inside. Tasty noodles and great prawn crackers. I have attached photos and a copy of the menu. It's my new favourite takeaway. Thank you Chop Wok! Nom nom nom 😋
42 Opinions
This is only the second time I've been in here.. The last time was before lockdown, when we ordered coffee which was luke-warm. We complained and was met with a very curt reply, " we aren't allowed to make it too hot. Health and Safety!" We said we'd like it warming up but they refused. We came back today, as it appeared to be under a new name "Coffee Society" We had to pay an extra 60p per cup for oat milk, and again it was Luke warm. Had to order a pot of boiling water to warm it up ( which made it really weak. ) £8.45 for 2 drinks!!! Looking up, there were cobwebs everywhere, and it wasn't very clean. Never again.