Chop Wok Oriental Cuisine in Poole - Phone Number, Reservations, Reviews

Lovely food and definitely worth a visit 😊

Very nice staff who helped me choose from their extensive menu. I went for honey chilli crispy beef with some rice. Absolutely delicious 😋 Highly recommended 👌

Food was lovely…. Well cooked… hot when it arrived.

everything was ok expect the chicken was very chewy for the sweet and sour chicken.

Food was unreal! First time trying this Chinese and very impressed! Good size portions and flavoursome food!

Always outstanding food at fair prices. No complaints

The food was, as usual, delicious. The only negatives are the cost of delivery and the little add ons the quickly add up and it’s only these that prevent me from ordering much more often.

My only complaint. Meal for 2? Perhaps they mean 2 days. We have enough left for tomorrow night as well. Lovely grub.

fast delivery but unfortunately quality taste doesn't hit the spot. I just want try this place cos it closest where I moved in area. shame probably won't order again until any good improvement.

delivered 20 minutes past approx delivery time... chicken tastes and smells weird... wouldn't order again from here, couldn't eat parts of it.. not worth the long wait

Food was amazing, arrived super quick too! Driver a nice bloke too.

It was very nice, shame about 8 pound delivery tho.

I asked for no peppers in my dish as I can't eat them. It was written in the notes. My food has peppers in. I won't order from here again.

First time trying this restaurant and I must say the food was lovely so much flavour noting was soggy the chips were lush definitely order from here again

Great food , delicious. Good portions

found a hair in my food and they tried to say they couldn’t refund me. don’t go here!

We ordered the veggie chicken balls Veggie chicken fried rice and veggie chicken chow mein. Food was lovely , hot and fresh we really enjoyed it. Thank you chefs at chop wok a lovely treat

It was dreadful, they left out part of the order and refused to redeliver

quick delivery...arrived much sooner than the estimate (which was good) Good quality and excellent heat (spice) in the food..particularly the black bean and the red thai

Food was super fast, and nice. The soup could have had abit more flavour, everything else was good.

Although the food was nice, we ordered a portion of crispy shredded beef in honey chili. What turned up was about quarter of a portion. Not even enough for one person. A total rip off as it's not cheap.

Had the best Chinese takeaway in along time. Delivery was really fast and the food was delicious. Will definitely use again.

All had a twang to it today and the chicken chow main was weird. The rice was the best part

Great food and turned up quickly! Will definitely order again :)

really nice food. the chicken chow mein was beautiful

Do not waste your money, poor quality ingredients,very disappointing

Ordered plain chow mein as my daughter not feeling very well and all she wanted, £5.60 for 70% bean sprouts and onion and 30% noodles. Noodles were nice when most bean sprouts removed but obviously didny leave much. definitely focusing on profit and how they can make it the cheapest way. Not been here before and unfortunately won't be going again which is a shame as my closest

Had no problems ordering our food which was delivered within an hour The food was really tasty 😋

first off it said enjoy your food but wasn't delivered I asked for no vegetables in the chow mein and got vegetables, and it said large but wasn't food was average won't order again

Sorry but delivery was nearly an hour late, noodles were missing & had to arrange to be re-delivered. Chicken soup & Spring rolls were nice. However we had dry Prawn dumplings, bland noodles, chewie beef in Oyster sauce and stale Prawn crackers. Very disappointed.

Really tasty, great customer service from driver. Thank you so much !

Great food delivered on time and nice and hot. Great service, this is our favourite for sure.

Best Chinese I’ve had in a long time everything was delicious and hot thank you !

food was sooooo delicious and hot

Food arrived on time but cold unfortunately, had to reheat it all. Portions aren’t great for the price at all, hoped the taste would make up for it but was disappointed in the quality also, very oily. Wouldn’t rush back I’m afraid.

Really enjoyed your food and very quick delivery. Thank you. Will be ordering again!

Amazing food and really quick delivery.

Sad to say that egg fried rice and Singapore rice noodles were very bland! Very little oil and very little flavour!

The food arrived early which was great but unfortunately the quality wasn't good at all. The chicken satay skewers were really dry, the satay sauce was really watery and didn't taste of anything. The ribs were mostly fat and very little meat, the sweet chilli sauce was also very watery. The special chow mein was really bland. The prawn crackers were nice.

Average tasting food. They do not accept card payments even though they have a card machine in the shop, you will be sent to the Cash Machine next door... Wonder why that is... They give you coupons for money off but when you try and use them strangely they are unable to accept.... I am done with them

increased prices decreased quality. sent green thai instead of red thai, forgot prawn crackers, no free spring rolls. chicken curry was watery , everything was luke warm

very good food, will order again

Thought we'd try somewhere different but won't return. Took an hour to arrive. Duck was tough snd beef dish was bland.

Very friendly on delivery and quality food

If I could have give this a lower rating I would have. We have been using this chinese for years when it was kengs garden it was beautiful food, however new owners have taken over and what a mess they are making of it we couldn't eat our order the ribs had no meat at all on the bone and was literally just bone not even any sauce in the container, the noodles had some very weird powdery coating on which made then uneatable and the chicken satay skewers well the sauce was like a flavoured water so because of this we rang to say the food was awful and could not be eaten we was told we wasnt allowed a refund and the guy came to our door to collect food he was very very rude to my partner who also pointed out that we was never told this was a new ownership and was no longer kengs garden absolutely disgraceful I'm now looking for a new chinese takeaway

Chop Wok. Has had a face lift and re-opened tonight. New menu as well. I had a great duck chow mein.

This was our takeaway for 7 years to recently. This restaurant was taken over in the summer, with new management. So we ordered the usual and noticed the sweet & sour balls were half' the size they used to be. They were dry and tasteless. Then we rang to say there were no prawn crackers, which usually came with the order as a free dish, but they said not anymore. Our crispy chicken dish was awful , and for the beef, no taste either. So we feed this polity back to the new owners, which they were not at all interested in. So we won't use them any longer as they are not interested in keeping custom . I'm am glad.we found a better nearby takeaway.

I've tried the place several times over the past decade. I wouldn't choose to buy their version of Chinese food. There's much better places to choose from. I fault the service nor the people who are polite and friendly. The shop itself inside and out does nothing to inspire confidence in the food you're getting. Or the cleanliness of what you can't see for example the kitchen. It's rough.

Been a customer for 15 years but just lately the quality has gone downhill

Ordered online after 55 minutes it arrived spring rolls were luke warm and onion fried rice was pineapple rice. Took it back for a refund and noticed on bank app I'd been charged twice. Once for the order ID wanted and once for the order they delivered asked for a refund of both amounts . They said no. Wanted to talk to his manager. Steer well clear of this place their Cowboys.

Extensive menu. Reasonable prices. Very fast delivery. Accurate order delivered. Food very hot & very tasty. 10 out of 10

When I came in I was not impressed by the rude manner I heard the manager speaking to her staff in. It made me feel very uncomfortable! The food was undercooked and the place was very unsanitary and dirty! Never come here if you want a decent meal. This place should be shut down!

We was recommended this Chinese. Went in to order, after placing order noticed how dirty the place was. How they have a 5 on food hygiene is a miracle. Floor looked like it’s never been cleaned. Ants on the floor too. Food was tasteless, chips was unbeatable as full of grease. Special fried rice had 2 bits of meat in it, and no taste what so ever. AVOID Never going back.

Order was wrongly delivered, messed up evening, no flavour, slushy mixture, beef Rock hard grizzle, chicken balls fatty, absolutely disgusting and I've had better frozen Chinese meals from Iceland store. Appalling!!!! Only good thing was pleasant delivery driver whom we tipped.

Had many nice meals from this take out , but tonight’s had to go in the bin , chicken balls under cooked, complaining and told they were busy , not using these again

A good local chinese. Supporting payments with cash with a 10% discount. They know the score! Well done!

Can't praise them high enough. Absolutely gorgeous food, promptly delivered (usually a lot earlier than quoted) and always hot and plenty of it. Will always use Kengs Garden as long as they keep going.

Absolutely loved all of my order

Excellent food , delicious food local

Been coming here for 10 years, in my opinion the best value Chinese takeaway in the Bournemouth and Poole area. Good food at a very reasonable price and a reliable delivery service. The online ordering system on their website saves you even more money. Superb.

Order a meal for four very fast delivery but food was not up to standard. Food very bland not much filling more noodles than any think eles Please see pics for so called pancake roll phone to sort out order told they had new cook not what I would have like to hear will not be ordering again a shame as have ordered from them for the last eight years

Had a order was told that it would be 15 minutes took another 45 minutes got home and the food was terrible will never go back there . the kitchen floor was in a terrible mess

My wife and I ordered from this restaurant this evening, the transaction to order our food worked excellently and my bank account was swiftly debited of the appropriate amount to ensure the swift delivery of our meal. After patiently waiting for over an hour for our delivery I began to became a touch concerned for the welfare of our delivery driver and the other staff members as they were not answering the phone and it due to it taking over an hour to travel The very short distance from wallisdown road to my house, I was worried he may have got lost so I decided to make my way to the takeaway only to find it closed, I found this very strange as they were still willing to take my money even though they were not open. I would like my money back along with some compensation!!!!!! Absolutely livid!!🤬🤬🤬🤬

Ordered and paid via the website waited ages just drove there and it's closed!!! So angry will be seeking refund

Delivery took 3 times as long as stated

I have ordered here several times with no issues. When it’s a quiet day you get your order pretty fast, especially if local. Good food and good value. I’d have reviewed sooner but forgot!

They forgot my order last time and I have them another try this evening. Ordered at 6.15pm and told it would be an hour and 15 mins. It's now nearly 9pm and no food and I presume they have taken the phone off the hook as it's permanently engaged. Annoying thing is I've already paid them with my card. Disappointed

Best Chinese Takeaway I have had in UK! Thank you so much for the chips on the side, they were amazing and we'll definitely order them for our next order. Very, very happy indeed and a well deserved 5⭐ review.

Recommended to this takeaway and not disappointed. Great food, prompt service.

Never had a bad experience with these guys we've ordered many times as they are our local Chinese.

Always delicious and delivered on time

This is the worse meal I have had. How can you justify charging £350 for an egg fried rice and a bit of curry sauce chucked on top. Every other time I was able to buy a separate curry sauce for £180 and rice for the same and for some reason I couldn't buy the curry sauce separately. I.wont be using you again. Complete rip off. Tarina loder

Never had a bad meal. Always on or before time when delivering. Only one mistake but turned out to be a good one as I had never tried Cantonese beef before, blooming delicious

We have just had an order from Kengs & it was early, & delicious & we will definitely order from them again, thanks 😁

Always good food. Never greasy and always within the hour even on a weekend. They have a great website to order from to avoid the JustEat fees (and you get a 10% discount at the time of me writing this)

Just ordered for first time fast delivery. Fresh well cooked food and ample portions. Definately order again. So cheap too.

Have never had a bad meal. They give loyalty cards for money off your next meal but occasionally forget to in close them. Usually get free crackers though!

Great Food, Great price, Great service

Food arrived cold and chicken was chewy. Crispy beef was infact very soggy and looked undercooked. Prawn crackers were good though 😂

Lovely food. But for the last 3 weeks they have sent me sweet and sour sauce instead of curry sauce. When problem was highlighted to them no refund or apology was given. Even on the 3rd week they got it wrong i said to the woman dont send any sweet n sour as no one likes it.

I would seriously not recommend ordering form this place. I’ve been ordereing from here for a few years now and each time I’ve been very dissatisfied. The beef in oyster sauce is disgraceful. The sauce is watered down far too much, they try to bulk up your meal with oversized pieces of onion and veg, leaving you with little beef. There are plenty of other Chinese takeaways around that give you good value for your money and give you what you paid for, rather than leaving you feeling slightly ripped off. I’ve tried other things on their menu and I have to say their food is bland and watery.

they don't pick up the phone!!!!!

The worst Chinese since i can remember.. truely horrid all the starters in the bin. Asked to swap the ribs for extra prawn toast.. recieved no prawn toast and what i think was meant to be ribs. Chicken satay was so over cooked and tough it was totally inedible, initially wasnt even sure it was chicken. Hossan sauce was so thin and and runny and pancakes were tasteless. Bigest disappointment ever and total waste of £28. I ordered in the past from these guys and was good.. but after this never again.

Food arrived very late . Could not get through to restaurant. No apology on delivery. Will not be returning.

Ordered this evening and was really looking forward to a good Chinese meal. Phoned up because the just eat menu didn’t have salt and pepper chips. Turns out they don’t do them, but they said they would make us some so was pleased. When the food arrived, there was no chicken in our chicken and mushroom chow mein and the crispy shredded beef was the most disgusting thing I’ve ever tasted. The texture was like gristle and I spat it straight out. There was no beef to be seen. When phoning up to complain, we were told “you get it free next time”. Uh sorry there won’t be a next time! We used to order regularly from there and they have gone down hill. If they had offered to make us something else I would have accepted that, but if they can’t try and fix the issue at the time, how can they expect return custom

been ordering from kengs for years..... never had a bad meal, always arrives hot and very tasty - best chinese takeaway around the wallisdown / Bearwood / Rossmore area without question.

Not happy with the customer service team didn't get my order right and half of my food wasn't THERE.

A great take away. The food was wonderful and hot!

fantastic service people are talking rubbish best take away in wallisdown

first time here and I was very impressed! fast and delicious

Amazing food made quickly and efficiently. Always a pleasure!

One of the best Chinese takeaways we've had for years! Will definitely come back for more. Highly recommended.

Food is fantastic, always great quality and fast delivery.

Food is always very nice. Good service.

Took over two hours for food that did not arrive to be told that it still never even left the takeaway.(without them even taking my name or order number) Very bad service

Their driver doesnt speak english so they asked me to collect it myself. What a cheek. Anyway, an hour and a half later........

Very Disappointing. Just spent £30 on a cold, bland meal which in no way met the description in the menu. I will not be re-visiting.