Based on 166 opinions finded in 1 websites
Based on 166 opinions finded in 1 websites
Nº 388 in 508 in Poole
Opinions
Went to go in for a kebab, the owner tried charging me 50p extra for salad (even though the menu said otherwise) when i brought the owner up on this the response i got was “i dont care” i have been a loyal customer for 5 years and will never go back, i would recommend people use pizzarella in hamworthy instead
james brazier 98 . 2024-09-21
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The kebab was disgusting, unfriendly staff, no sauce or napkins.
Valentin Guyader . 2024-06-02
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Good for a snack after a night out!
Eddie Dienes . 2024-05-22
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One of worst takeaways i have been too.orderd burger and chips .no sauce no salad .disapointed .full of salt.chicken hard and taste awful not like real chicken.chips salty .take a look at that picture .absoulote shambles 8 pound for nothing .should be shut.wouldnt recomend going too.
Rahil Dll . 2023-10-03
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I had to give this 1 star as it wouldn't let me give a review without a star. The donner meat was undercooked so I went back into the shop and asked for a new one and then he started getting aggressive towards me cause the food wasn't undercooked saying that it was cooked properly but even tho it wasn't. This is the worst customer service I've seen in my whole life and I'm a waiter so I know what's good customer service is and what isn't.
Kian Laird . 2023-05-03
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I sometimes buy food from them, fresh and excellent, I like it, very tasty, every week I try something new, thanks guys very tasty 👍👍👍
Байкал Топчубаев . 2023-04-10
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Disgusting food, ordered a chicken kebab, I might as well had a tub of grease in a wrap, avoid at all cost
Steven Ashworth . 2023-04-07
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Staff always friendly, and love the garlic sauce
Will M . 2023-03-28
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Nice people, great pizza! Would recommend.
Syrinjury . 2022-12-19
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Don't get ripped off. Twice in 5 minutes they tried to over charge by at least £4. First time to another customer...and then to me. I think the guys maths is honestly bad. Just stay well away.
Helen Lukey . 2022-12-11
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Absolutely bang. Portions are hench
Martin Hughes . 2022-10-18
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Absolutely vile, including the rude staff. Shame they managed to pay their gas bill and re-open. Worst kebab I've ever had and I've had a few.
Chicco Chicco . 2022-08-24
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When I was there first time, food was great, but next time in the same wrap and chicken and chips were a lots of chicken skins and bones. It wasn't good.
Wojciech Roch . 2022-08-13
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In all honesty one of the worst kebabs we’ve had in a while. The kebab was clearly cut a good while before we bought it and then re-heated as in fact it was served pretty much cold and didn’t look fresh (can tell what a fresh kebab looks like). Paid over £8 for a large kebab which isn’t cheap, I get Poole is a tourist place but if you’re the only kebab place in the area at least make some effort. The chips and garlic sauce were nice although the sauce was more comparable to tzatziki
Natalia Jestem . 2022-08-10
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The food was precisely what you would expect from a fast food place of this type. They didn't have any pizza when we arrived which was disappointing and the owner wasn't very polite which was disappointing. The portions were very good and the rest of the staff were nice.
Tom McNamara . 2022-07-30
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Ordered a kebab,staff very rude and unpleasant. The kebab was so salty it ended up in the bin. I definitely won't be going back there.
Marek Smolarek . 2022-07-10
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Very yummy and tasty food, good size of portions. Friendly and helpful staff, especially Figo and Ismail. I hugely recommend their Kebab with salad and other food they are making. All is truly amazing !!!!!
DF . 2022-07-10
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Quality food, good services, best kebab in town.
ismet dursun . 2022-01-13
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Delicious food relation price value match excellent
María G De Sousa . 2021-09-15
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The wings were very dry and honestly not great at all, I hate 1 bite from one and left the rest of them, strips were okay but could buy better quality in Lidl microwaveable strips… would rate 0 star if I could
Billy Watman . 2021-08-19
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Okay. It's a cheap kebab shop. Low prices, big portions, shaves a few days off your life. Standard stuff really
James Fowell . 2021-07-23
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Yesterday I ordered a beer kebab in a wrap first time from this place. I got a kebab in a bun from a hamburger. The meat was old, dry, probably leftovers from the day before. The tomatoes in the salad were also not fresh. The worst thing, however, was that after eating half a kebab I found a short hair. It was disgusting I couldn't swallow anything anymore. I do not recommend this place to anyone if they want food with no surprises in their order.
Ewa Borowska . 2021-07-11
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Lovely takeaway good value for money
Simon Perry . 2021-07-11
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Veggie pizza with hot chilli base... Amazing! Great job, mouth still on fire. Love it. thanks :)
Paul Betteridge . 2021-06-27
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This review is based on a sample of one pizza (12" pepperoni). It was well cooked, hot & ready when promised. It was quite oily & very salty which is why it doesn't get 4 stars. Maybe if I have a kebab next time I'll increase the rating...
Barry Mills . 2021-06-19
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My favorite food place in poole. Lovely people and proper lovely food.
Dean Owen . 2021-05-28
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Honestly the best quick takeaway I've had in a while, got mozzarella dippers, chicken strips and cheesy chips and all were great and turned up in half hour, definitely recommend if you want quick easy food 👌
CJ 10171 . 2021-05-25
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The pizza and chicken wings were lovely. Unfortunately the delivery driver was extremely rude. Where I live is not the easiest place to find but every other takeaway driver from other companies have found it. He had a go at me for living where I do and said he doesn't get paid enough for this and blamed me for this. At this point I had to tell him it's not my fault. He even had to get someone else to show him the way here and when I did try to explain the directions to him when he called he said 'no listen to me' quite a few times and wouldn't listen to me. Plus (probably not a bad thing in the end) I ordered one pizza and wings but somehow ended up with two pizzas.
Yvonne Fyfe . 2021-04-04
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Fantastic chicken shish kebabs tonight. Great service & fast delivery.
Patricia Howard . 2021-03-12
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Food normally okay but today had to wait 2 hours for food,fast food what a joke.
tiffany clark . 2021-02-20
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The best quarter pound of cheese Burger meal in the area and the even do it well done.from the bus man.💯♠️
Mike Savage . 2021-01-10
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Don’t order, they’ll cancel your order on just eat and they won’t refund it.
George SV . 2020-11-19
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Awesome Burgers and Pizza's, fast and friendly service
wayne persence . 2020-11-14
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Ripping off the taxman by being a cash only business even during the Covid Crisis. I hope they get investigated.. PAY YOUR TAXES!!
Robert “Berti” Roberts . 2020-10-03
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Is a bloody joke, order confirmed for delivery by 19.50, doesn't turn up, 20.20 still no show, now 20.30 nothing and will not refund me my money, DO NOT ORDER FROM HERE, BAN THEM FROM JUST EAT!!! RIDICULOUS
Phil Hawkins . 2020-09-25
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Superb pizza,delivery time a bit long but good still hot
Anna Ratajczak . 2020-09-20
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Absolute disgusting always get yout order wrong and food not up to standerd
a ma . 2020-08-16
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Quality burger & chips at a good price 👍
Mike Hopkins . 2020-07-17
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Normally when we order from here we have no problems, but today was a disaster. First of all we have to wait over 2 hours for our food then when it did turn up they forgot to put the chips in with the Scampi & CHIPS we ordered...... Don't know how as that is in the name of the meal I ordered...... Not only that when my partner called them up to say this they were very rude and did not seem to care at all..... All they had to say was they could get chips to us in 50 minutes, but there was no way we were waiting that long after the 2 hour wait to get the 'order' the person on the other end of the phone just hung up....... Absolutely horrible service and will definitely think twice before ordering from here again
Leah Cracknell (Beautybabe101) . 2020-07-12
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Good food. If you want some break from traditional tastes! Had wrapped doner kebab and pizza. Sorry, no pictures. Too irresistible to ignore!
Khritchie Lagarto . 2020-07-10
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This place needs shutting down it is disgusting food first time we ordered it took them over 2hours to deliver we thought give them benefit of the doubt and try it again nearly 3 hours to deliver both time the food was cold and i had the chicken burger it was greacy salty and looked like it was just chucked together i felt physically sick after and i still bined most of it. SHUT THEM DOWN
a a . 2020-05-24
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Staff are very friendly and the food is excellent! Only place I eat from. All the one star reviews must be from the previous owners!
Nisa Garip . 2020-04-24
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Don’t really deserve the 1 star after tonight.. usually always order from here, have done for the last 2 years, we’re pretty loyal customers! Always had a good meal (the odd thing may have not been great but majority of food always fine) ordered from here tonight and when the food turned up, the chips were cold & had a strange taste, the lettuce in the chicken burgers were ropey & brown (looked as though they’ve been sat there for a couple of days) and the bottom of the buns were soggy, I couldn’t even pick it up. absolutely disappointed! phoned up to complain, and the bloke on the phone didn’t care and queried everything that was said, wouldn’t give a refund but the food was barely touched. won’t be going there for food again!
Kayleigh Cutler . 2020-04-09
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Wicked gaff lovely staff gave me free chips for homeless fella in street outside an really Wicked pizza for great price
Simeon Foyle . 2020-01-22
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This was a truly delicious kebab. Unlike those serving up what could easily be mistaken for a bi product of cardboard as a kebab meat. Totally recommend.
David Swift . 2019-12-06
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Very very rude, I ordered food and never received it, I rung them up wanting a refund and they just shouted down the phone then hung up. Do not recommend this place at all. Such rude people.
Lili Wordley . 2019-12-01
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Cold donor meat. Cold all the way through to the bottom.So cold it didn't even melt the cheese. Meat was dry like it had been left out. My boyfriends mixed kebab wasn't great either. Staff were very abrupt. Not impressed won't be back again!
Emma Ellery . 2019-11-23
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I love chicken shish and they do an excellent version
Phil Corrall . 2019-10-03
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Great food for affordable prices, open until late.
Jan Kozek . 2019-09-27
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I've waited 40 minutes, only to read an email saying my order has been cancelled. After ringing I'm told they are too busy and had to cancel it. I wasn't phoned and they're still taking orders on the website. Appalling!
L . 2019-09-08
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Nice food. Great value. Friendly staff
Mummy makes create . 2019-08-16
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Sitting here after 1 hour waiting for a kebab and a burger and chips. We live 3 minutes drive away and yet they have promised it's on it's way twice now. Don't bother with them it'll either turn up cold or not at all!!!!
Pers onal . 2019-05-15
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Kebabs always tastes better after a beer or two. always get a rather large "medium" kebab!
Nick Crowfoot . 2019-04-29
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Always had a nice takeaway from here
Jon Parham . 2019-04-11
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Ordered set for 17.99. When I got home half of it was missing. No chicken meat, no salads, no souces . Never again, felt like i have been scammed. Plus whatever left wasn't that good.
A. Kubiak . 2019-04-08
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Full of addicts begging for the next hit
Jeremy Nicholls . 2019-04-07
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I currently have awful food poisening after ordering from here and I'd consider myself to have an iron stomach. Certainly the first and last time I'll order.
Huwbert E . 2019-03-31
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Most shocking place ever. Rude awful service and the kebab tasted like old stale meat wasn’t cooked properly and when I asked for the meat to be cooked a little more I was told they didn’t have time for it. Do not go here honestly plenty of other places that are better. Clearly see how dirty it was behind the counter and wish I’d walked back out at that point but decided to give Benefit of doubt but after that attitude and poorly cooked meat this review is meant to ensure people do not go here if looking for service and a cooked non food poisoning inducing kebab. Disgusting
Adam Gormley . 2019-03-16
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I don’t know what to say, if I could give this restaurant ZERO stars I would! I order lamb doner and a small vegetarian pizza and I couldn’t eat it ! Was disgusting I just had to put on the bin. Waste of time and money.
Ana Ferraz . 2019-03-15
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The only kebab shop I recommend in the whole area. Delicious kebabs, good price, huge portions, really good quality, staff are super friendly. Go for the chicken shish, it's amazing!
Ivan Gibson . 2018-12-03
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Again using too much plastic giving that too much stuff those boxes that you give the Golden Touch boxes that let There polystyrene can't you just use paper why does it have to be polystyrene all the time come on guys follow Iceland yeah we're going to the 9 steps to Modbury Project
Patrick Olivier . 2018-10-15
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Amazing quick service and great food
Biohazard industries entertainment . 2018-03-09
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Nice food, and the people who work thee as great
debbie collins . 2018-02-17
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Amazing food and great service, staff are real friendly, also open till 5 am which is very handy for late night hunger.
Simon Cowden . 2018-01-27
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They ran out of lamb kebab so we had chicken, it wasn't very nice and it took a long time to come.
Jimmy Chipperfield . 2017-12-14
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Delivery over an hour late no apology rude staff on phone and no offer of discount never ordering from here again
david kent . 2017-11-14
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Normally love ordering from Munchies but order today for them to send all order all wrong. Think Munchies need to start sending sauce and salad separate and not put on item then maybe if screw up won't have a meal can't eat as cover in garlic sauce and salad when ordered without. Very disappointed
Gemma Bessant . 2017-08-20
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Love munchies! They help feed the cockleshell staff and they don't get credit for doing their part in a great night out. Food has always been wonderful! It is cheap and cheerful take away!! They've dealt with the worst people around poole! Well done guys!!
Franzisca Dalton . 2017-08-09
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Munchies number 1 kebab shop!!!
Aycan Halibram . 2017-08-03
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Always consistent here, with really really quick delivery! My 'Go-To' at Uni!
Myles Martell . 2017-07-10
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Fairly good late night takeaway
Gary Crawford . 2017-05-03
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Pretty standard - seemed clean and friendly enough
Liam Deeney . 2017-05-01
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DONT WASTE YOUR MONEY i was in there one night with a mate and seen one of the workers scratching his elbow then picked up the bottle of vinegar put it over his fingers and rub it in his elbow pure filth burnt crap
Sean Elsworth . 2017-02-06
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Food was cold. Took an hour and half to get to me. Salad was disgusting ... I won't be ordering from here again.
Abigail Richardson . 2017-02-01
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Just been to this place and saw a inexperienced young girl being told to put some chunks of uncooked meat on the griddle right next to my wife's burger and bun which was nearly cooked.she dumped the meat just a few millimeter from the bun then she used the same tongs and turn the burger over. Then the man went over and put the cheese on the burger then used a scraper to pick it up off the grill and put the top of the bun on. He said what sauce do you want . so I told him if my wife gets food Poisson I will report them. So he asked me if I want a fresh one done. Well yes I do. WELL WE WILL NOT BE GOING BACK EVEN AFTER THE OFFER OF A FREE CAN OF DIET COKE.
Diane Coleshill . 2016-12-02
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Firstly, our order took over 1 hour to arrive, the driver had no change. Our cheesy chips were left off the order. When we phoned, all we got was attitude. One of the kebab wraps was stone cold, and it turns out my chicken shish kebab was actually a chicken donner! After looking at the menu after all of this, it turn out we were also over-charged!! If I could give zero stars, I would. Really disappointed.
pete roberts . 2016-08-28
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Un-Believe how useless ordering a basic kebab could be. So disappointed. I live in Hamworthy and it took over 1hr to turn up. And when it did the order was totally wrong. The food is quite nice but the customer service has a lot to be desired. The delivery driver turned up stoned, normally I wouldn't really care but when this impares your ability to function as a delivery driver and the order was all messed up it does some what add salt to a wound. If you live local to Hamworthy I would suggest going to Pizzarella for a correct delivery
Oliver Oxley . 2016-07-26
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Messed up the orders completely after it was 30 minutes late then when I phoned up to tell them got nothing but attitude from the person on the phone bad customer service bad food
Nathan H . 2016-07-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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222 Opinions
Came for lunch with my girlfriend and her grandma, we called up the day before and tried to book a table for 2pm but were told we wouldn't be able to get a table booking until 3pm as they were booked up. (when we arrived there were only 3 other tables taken up in the large restaurant so we were unsure why they hadn't let us book any earlier as there was definitely space). We arrived at 3:10pm (10 mins late) due to grandma's mobility issues, we were apologetic for being late when we arrived and shown to our table, where the set menu was already on the table for us. As we sat down the waiter came straight over and told us we had to order immediately as the kitchen was closed and they would have to reopen for us but we had to be quick! Very surprising since there was no indication when we booked the day before that the kitchen would be shutting within minutes of our booking. The manager came up to our waiter and told him to 'get our orders in now and not mess around' whilst he was speaking to us and it all felt very hostile once we had entered - my poor girlfriends grandma didn't have time to even sit down and read the full menu before the waiter was rushing her, telling her he needed to take her order. We said the starters and mains we wanted and then I asked my girlfriend if she would like to get desserts or not, at which point the waiter told us desserts were not available! He then walked off without giving us a drinks menu or taking a drinks order from us. When the starters came I asked to see a drinks menu and get some water for the table but he never returned - we had to go to the bar to get drinks ourselves. Fortunately at the main course we had a new waitress who was lovely and she brought water over to our table. During the main course we heard the table behind us talking to the manager and they all ordered desserts, even though we had been told they were not available to us! When we had finished our mains the nice waitress came to take our plates and asked if we would like a desserts menu, we told her we had been informed desserts were not available and she was a little surprised by this and apologised. We paid the bill and left. Had it not been for the saving grace of the nice waitress we would have refused the service charge as the service we received prior to her arriving was abysmal. Very, very annoyed in particular by my poor girlfriends grandma being rushed by the waiter to order food before she had even sat down or had the chance to ask for a glass of water, not really acceptable to do to anyone but especially not a 90 year old. The bill was expensive for just a lunch but the food was good and the view is spectacular, the service just really let the restaurant down. Would not go back.
42 Opinions
This is only the second time I've been in here.. The last time was before lockdown, when we ordered coffee which was luke-warm. We complained and was met with a very curt reply, " we aren't allowed to make it too hot. Health and Safety!" We said we'd like it warming up but they refused. We came back today, as it appeared to be under a new name "Coffee Society" We had to pay an extra 60p per cup for oat milk, and again it was Luke warm. Had to order a pot of boiling water to warm it up ( which made it really weak. ) £8.45 for 2 drinks!!! Looking up, there were cobwebs everywhere, and it wasn't very clean. Never again.
84 Opinions
As soon as I cut into the haddock I could smell that it was not fresh. A very pungent smell. My son’s haddock also had a very pungent smell. The chips had obviously been re-cooked . At a cost of £35 for the full 5 meals it can only be described as disgusting . I think that trading standards should make a visit to these premises.
15 Opinions
I've been a regular customer to hortons over the years, but today's service was so bad I won't be using them again. I get a 45 minute lunch break.. 15 minutes of that was spent waiting to order because they had a family of 5 place an order before me and clearly couldn't cope with a group order. After finally ordering, 5 minutes goes by before I'm told they can't do my food so I said no problem I'll just have the milkshake then that I had ordered... another 15 minutes goes by and I still don't have my milkshake. At this point I have 10minutes left of my lunch break, so I proceeded to walk out and and quickly ordered some food from premier bites opposite. I never did get my milkshake from hortons or able to get a refund as no one was attending the till even after I had ordered and collected a hot panini from Premier bites... Hortons has gone down hill ever since the kids took over. On the other hand I can recommend premier bites opposite. Lots of love the RJ lift engineer.