Lodmoor Brewers Fayre in Weymouth and Portland - Phone Number, Reservations, Reviews

Absolutely awful from taking order to leaving. Poor menu things not available. No organisation. One of our group finished her meal before we got served. My scampi was Luke warm but ate it as was with friends. Worried was going to get bad stomach. No peppercorn sauce left ! Asked if wanted tin peas or garden peas and could not even get that right. S... show from start to finish. Would have been funny as a slap stick comedy!

Hard one to judge really, it's a seaside location, and we went in the peak of the summer, We had three breakfasts over a long weekend, and each day, there was a shortage of plates, which meant a queue and a wait for a plate, before a queue and a wait for buffet style food. I'm assuming the business has either a small bottom line, or a previous problem with food waste, as the food didn't come out in particularly large quantities, so would run out almost as fast as it came out, so that almost meant lots of people hanging around with half a plate of food, waiting for other items to come out. Food was nice though,

We popped into this place on a hot day for a cold coke after a round of pirate golf (which was good fun) The place had just opened (11:30) so was empty. The manager said he would get someone to serve us, he didn't. After waiting a good 5 or 6 minutes I asked a guy walking about behind the bar. He said he couldnt serve us as he wasn't at work yet?? A family then came in and were told they couldn't have a table or eat until 12, but could book one for then and wait in the bar! (still empty) Tip for this place, if your not ready for customers, don't open the doors!! We left and found a nice cafe over the road on the sea front. 👍 😂

For the 3 of us we had, haddock and chips, chicken salad and a Pepperoni pizza. £40. Not bad for a early evening dinner. Food quality was ok and food portions are not generous but based on the price it is just about acceptable

Spent a week locally and enjoyed breakfast here daily and some evening meals too. For breakfast there was plenty of choice available- yoghurts, fresh fruits, cereals, pancakes, croissants and pastries, juices, toast with a great selection of topping and of course a full English breakfast. We couldn’t fault the food and even though it was a popular place we were always welcomed and never felt rushed. Staff were on hand and helpful.

Was looking forward to a lovely carvery but it was a let down food only Luke warm plates on which food is served was stone cold which made food Luke warm will not go again very disappointed.

Chips been cooked for some while just warm and soft, table sticky, needed varnishing. Tired building.

Food was OK. Service not very good. Before we had finished the meal tables were being moved around us. Terrible atmosphere because of this. Don't go here.

been hear few time food been okay every time but today one meal was all cold but spoke to dominic he refunded meal and replaced meal and got deserts on the house honestly high respects to him cheff need traning

Wouldn't go again to eat. Vegetarian options are limited. Small portions no side salad which I'd expect with pasta. The place wasn't very clean but this probably lack of Staff. The staff, though, were lovely but unfortunately understaffed. They were doing their best. Very friendly.

So disappointing. No fish for two days. No orange juice, eggs or pastries at breakfast. Long queue to order evening meal, waited 45 minutes and it was just warm when it came. Staff apologetic and had free desert as I didn’t want to wait for food to be cooked again as we had small grandchildren with us. Staying at Premier Inn and no alternative to eat in close walking proximity. Needs better organisation of staff as those taking food orders at bar are also making the drinks. Could be so much better.

About what you'd expect really, the quality was 'ok' - not exceptional. Started off feeling cheap but ended up spending nearly £7-80 for 2 adults and 2 kids and it was alcohol free drinks! Tried to do us out of one corn on the cob saying that the 2 sides were one cob and something else, but the menu clearly states that one side is '2 corn on the cob'. Garlic bread felt expensive. TWO slices TWO. For £4. So if the kids want garlic bread you are looking at the 2/3 of the price of the entire kids menu on garlic bread and they weren't that great. Also the kids pizza is small. Have cut a deal with my son wrt to pizza and kids menus following the tiny portion .

Food overcook, and the bread all dried. Dirty table unfortunately not a very good experience.

Lovely little place, food was nice. There is a kids menu which is well worth the money. The staff are friendly, it's a nice place to grab some food and drinks.

Came here on a miserable day so the kids could eat and play in the soft play it was closed due to staff shortages! Place was a dump we were shown to a table where the floor was full of food from previous customer's! We walked straight back out I wouldn't recommend this place to anyone.

Came here on a wet day so the kids had something to do ie playgym & food. Playgym was closed due to staff shortages. You would have thought on a day like this they'd make sure they had someone to run it. Had no tables so had to wait in an area where they had plenty of tables!?!?!?! and paid 20 quid for a round of drinks..one of which was the only alcoholic one...7 quid for a glass of wine🤔 when my husband asked the bartender if he had a wedge of lime he said no id have to go cut a lime....shock horror🤔I'm sorry so you not have knives here...probs by the looks of the staff not allowed.

Arrived greeted seated told to order as one group so food would come out together which we did also told person on till one order all to come out together this didn't happen long wait food was nice service terrible when I spoke to man who greated us who told us to order as 1 he passed the book blamed kitchen staff waiting staff lovely

Leve u stood at check in for 15 minutes asked serval times for someone. To be told 2 minutes everytime.

Without doubt the worst carvery I’ve ever had. The gammon option wasn’t an option, the “roast” potatoes were deep fried to the point where the inside was just full of oil and the outside were as if made of stone. The parsnips weren’t any better either. Again they were deep fried to a very overdone state. The meat was not carved, it was cut into chunks. Cauliflower undercooked and the peas overcooked. All in all, a very poor effort.

Lovely staff, amazing food, child friendly, and lovely fast service which is exactly what you need when out with the family! Received outstanding service from Andy 10/10!

We went here for a weekday lunch as a family of 8. We had booked to eat at 12:45, but we had to wait over an hour for our food. They restaurant is very busy, and we were told there would be a wait when we arrived, but when there are families with small children, over an hour is really a very long wait! We were then missing some of our food items when it finally arrived so had to chase that up. The staff who served us were very friendly, but the service time really needs some work.

We have had the pleasure at spending a couple of days in Weymouth and have visited this pub as it was close to our accommodation. The Morning staff are lovely and the breakfast you can have is worth the money, it is cooked well and there is a good variety and you can go back for seconds 👍. The evening staff seem to be a little bit disorganised. We ordered the Smothered chicken platter x2 with other meals also, but it arrived different with the excuse we have ran out of steak. They did not tell us at the time of ordering so they chose what we wanted, but they did rectify it once we said it was wrong with the option to change it. The pizzas are a little greasy but we’re ok. The bread that came with the prawn cocktail was stale with the edges turned up. They did rectify this when asked. It just meant we ate at different times. On the Bar side we were told they had ran out of Stella and Carling with the bar staff giving Coors as they said it was the same as Carling. It turned out to be Coors light. It is not the same. The next Bar staff member then pulled a pint of Carling. ???? The staff member blamed that the manager had told her the beer was off but did not offer to replace it. The Coors was destroyed at our expense. It may have just been one of those nights. I’m sure this pub will be good or could be better just with a little better communication to the evening staff.

We went to get a roast dinner and couldn't get one some ladie that worked there said first come first serve and said they had less staff but they only put on there website carvery till 6 pm but there was no carvery and we were there at 5 pm the food was good buy we still didn't get the roast.

Place was busy and waited longer than expected for food, but staff friendly. Toilets were messy and no paper to dry hands.

We came here for a family meal and it was lovely, didn’t have to wait too long , the staff were lovely and the food was amazing. It had a fun indoor soft play which was great for my kids. Will definitely be coming again! Restaurant was clean and all the staff were working hard making sure tables were cleared and cleaned and in the heat too they were all incredible :)

VISIT DATE: FRI 26/07/2024 VISIT TIME: 09:30 - 11:00 The Brewers Fayre chain offers great value meals at all times of day. We were staying in Weymouth on holiday so visited The Lodmoor for their buffet breakfast option (£10.99 per adult, kids eat free during the summer holidays) and I certainly got my monies worth! Good was great and plenty of options, but staff weren’t good at meeting demand, tables were left uncleared and bins were overflowing. Additionally, although they were friendly and polite, they didn’t ask for our Brewers Fayre membership card and when we said about it, they said it was too late to do anything, though they could have refunded and reprocessed the sale. Staff advise booking in aggravate as they are always very busy, especially during the holidays.

We normally come here every year for the last 3 years. We come before 5pm normally as it does get busy in evenings and the waiting times can be longer which is understandable. Great value for money with some discount we feed a family of 5 for around £45. Foods always nice.

Waited over 45mins for starters to come out and was told that it was an hours wait when I asked where the food was which hadn’t been said when ordering otherwise we would have gone somewhere else. We then waited another 20 mins after finishing our starters for mains and 5 mins after the mains came out the desserts came out so we sent them back. When we were finishing our mains o asked for the desserts to be boxed to take home and we waited another 45 mins for the puddings. Also 3 things which we ordered we were later told after waiting 30 min for it that it wasn’t available. Why let us order it if it isn’t available. I just think that the communications between the staff wasn’t there. Plus the staff were huffy and puffy like they didn’t want be there. I wouldn’t recommend going to this one and we won’t be going again.

Lovely food and amazing service. Special thanks to Georgia Taylor and to Chef Amy for cooking meal separate due to allergy and came out ready the same time as the rest of the food. Great expectancy and outstanding food.

Really enjoyed my visit to the Lodmoor Brewers Fayre, lovely atmosphere and amazing staff. Upon entry the staff were so polite and welcoming. The kitchen catered to my special health requirements and even offered additions for my pregnant girlfriend. Will definitely be coming back here next time I’m in the area.

Food was really good, however it took a long time to receive my food.

Food took over an hour to arrive, after being told "it is being served up now" when questioning the staff, we had to wait an additional 20minutes and had to complain again. When food arrived it was very dissapointing, was either burnt or stone cold. Other parties around us was experiencing same issues as us, with one having their order lost after an hour and 30minute wait. Would of just got up and left had you not had to pay when placing your order before eating.

We attended The Lodmoor for a family meal. Our order got lost, after an hour of waiting my wife went to enquire. The staff were lovely and helpful, but we were very dissapointed with the delays and overall mediocre quality of our meal. Staff were lovely, but I wouldn't recommend.

I came in on Sunday with my husband and inlaws to try the cavery. We are local to Weymouth and haven’t visited in a long time, however friends of ours had told us it was now under new management and definitely worth a visit. We couldn’t fault the meal. The meat was so tender, lovely selection of potatoes and veg and the gravy was delicious. All for such a good price we each had a pudding each, which again was good value and so tasty. The staff we spoke to were friendly and helpful. We will definitely be back again soon.

We stay four nights at the Premier Inn next door and had the meal deal, on Thursday 18th booked and arrived at six o'clock and ordered our drinks main and sweet, the mains took some time to come, at 7.15 I asked for our sweet and after enquiring about it twice it turned up at 8.10. We got out at 8.30 two and a half hour after we arrived. Not very good, quite a number of other dinners all had issues with the speed of the service and the excuse was that they were busy but I would suggest the place was only half full. Clearly they have a very serious issue and does not bode well for the holiday season. The sever who had to face the customers was very polite and I felt that poor management put her in a very difficult position. So if you have a young family, want a meal early, or something quick go somewhere else or you may find yourself overstaying the parking time limit.

I’m surprised to read some of the bad reviews but we can all only give opinions based on our own opinions. We had 4 evening meals there around a week ago and enjoyed every one. The staff were friendly and the place looked clean to us. Yes, you could wait a while to get a drink as it appeared that only one till was in use - so if you ordered drinks you had to wait until families had ordered their meals first before you could pay for your drinks. So a few efficiency changes would certainly help. Overall though we enjoyed our time there.

Dire… avoid, avoid, avoid! We waited an hour and a half for food that never came. Restaurant not busy, apparently one of the chefs had walked out. No-one came to apologise, we went back to the bar to ask where the food was 3 times. Would have been gnawing on the table leg if it wasn’t so filthy… windowsill covered in insects and cobwebs all over the windows. We got a refund and left, went home via the chippy!

Nice place for breakfast, we must try carvery next time.

Waited over an hour for food to come and then to be told it wasn't ordered will not eat here again

Waited for 45 mins after ordering food was quite. When food arrived we only had half of what we ordered. Over cooked burnt food, and cold place needs cleaning got told they were under staffed. Would not recommend. Prices are too expensive for what we received should be a 1/3 of a price we paid. Not very nice would not go back or recommend. Parking is expensive to be told 3 hours free parking the place needs a makeover and to hire more staff cut prices down as not worth it

Waited an hour and a half for food, queue to order was long. They didn't have one of the groups choices and I had to head back to the table to ask for an alternative. When I got back I had lost my place in the queue and had to wait again. Drinks machine out of most things and everything diet though they don't tell you. Water machine not working either. When food arrived, lasagne was burnt and had a warm salad with it (like it had been sitting under a hot lamp for a hour). There wasn't any garlic bread so they substituted onion rings! Plus a couple of the hardest and curries half pieces of bread possible, no butter of course. Fish pie had some rank grey fish in it and served peas as hard as bullets. Tikka was OK. Money back but would have preferred a nice, timely, dinner.

Last week we were staying at the Premier Inn next door to this pub. We tried to have dinner on 3 Jul but were told that there was a wait of 1 hour for food. we went elsewhere. Luckily because talking to other diners at breakfast the following morning they had actually waited 1hr 45 mins! Breakfast was a disaster. Tables were not cleaned. There were no bowls, cups or plates. Quite lucky really because there was no hot food available anyway. Two of us ordered porridge which turned up 15 mins later and was inedible. It was dry and hard, more the texture of a flapjack. We sent it back and the 2nd attempt was marginally better. The hot food, when it did come out, was Luke warm. We complained and were given a full refund but we ate elsewhere for the rest of our stay. I think that the staff were trying as hard as they could but there were not enough of them and the manager was not allowed to recruit more because a local pub had shut and the company were hoping to transfer staff from that pub at some point in time.

The food was fine and the bartenders & servers were lovely, but there definitely seemed to be an issue with understaffing. Both times I was there, staff were struggling to keep up with customers. Something for management to look into RE hiring more people to help them out!

We booked a table at 8pm on Saturday. Ordered food by 8.10 by 9pm we were still wtg asked again at 9.15pm by 9.30pm , the one and only helpful member of staff,( Scottish lady sorry don't remember your name but you were great). Came took our order again, some food arrived, at 10pm, a lot of it not what we ordered so we just gave up, it was awful This place is absolutely shocking. Avoid at all cost

Terrible service, tills were down and the communication between the staff ordering and the management was awful. Waited 40 mins for our food, apparently the ticket was lost, chicken and ham pie, had no chicken inside it! More cheese on the top of the pie than ingredients inside! Ordered puddings, they took ages to come and tell us it was all frozen, then found the defrosted pudding, waited again for 10mins and decided to ask for a refund. Was told the server could not do refunds and to wait for a manager, the manager then served someone else who was waiting after us, as the server failed to tell the manager we wanted a refund. Normally happy with the service, but this has made us as locals not wanting to go back.

Absolutely appalling service. We booked breakfast with our stay at Premier Inn. The girl at the restaurant reception was extremely rude and clearly had no clue what she was doing. After trying to convince her we had breakfast paid for (she tried making us pay again), showing our hotel reservation and standing by the door for 10 minutes, she eventually told us to just “sit anywhere and help ourselves”. All the tables were dirty, not a single table had been cleaned after the previous guests. There were NO CLEAN PLATES, let alone cutlery. They were out of most of the food, just empty hot and cold bars. This was only 08:15 am, not towards the end of breakfast times. Not even busy in there to justify the mess. Luckily, the Premier Inn receptionists took our request for a full refund for the breakfast. We had breakfast behind the hotel at Weymouth Bay Coffee Co and had a much better experience.

Absolutely filthy. Even if I wanted to eat the cold, wet food under the hot lamps there were no plates to eat it with. Absolutely no drinks except for a tiny bit of orange juice in a giant vat that's doubtlessly been sitting out all morning. And you may think that I went to breakfast super late and that's why the place was in such filthy conditions; it was 8:30A.M. They also tried to have us pay for our breakfast twice before and then couldn't understand that we had paid previously at the Premier Inn that provides the service. Just laughable at how bad the service and tables were.

The food and service in the pub was fine, no problems. The issue is that as you go in the front door there is a sign saying 3 hours free parking if you put your registration number in. What it doesn't tell you is that the free parking is in the premier inn car park and not the car park adjacent to the pub. Be aware if you park here as to where you park otherwise you will get a hefty parking ticket. The sign on the front door does not mention that it is the premier inn at the back of the pub that's free. Brewers fayre did not want to know, or care about our ticket or that their sign is wrong.

Rude, unhelpful staff, lack of breakfast/drinks. Wouldn’t come again unfortunately.

Really disappointed, on holiday they put us in the bar area no knives and folks had to ask for them, no table in the restaurant area, they said they had a large party coming in but we never saw it when we left, the member of staff who was sorting the seats out looks like he was going to a football match not working in a restaurant. My mums food arrived cold not hot as it’s supposed to be the dressing it was supposed to come with did not as they had none and was told a refund would be done for this meal and that did not arrive.

Tables where filthy no one really in but Tables full of empty dishes and menus need wiping down

Dreadful place. No staff cant get a drink. Avoid!!!

The service is very slow. Not enough staff serving at the bar or at arrival. Missing items from menu and the quality of the food is not great. I wouldn't return here and certainly do not recommend it.

I was very disappointed with my experience at lodmoor today. I went there for dinner with my partner and we were turned away when we tried to make a walk-in reservation. The hostess told us that they were "too busy" and that we couldn't get seated. I was surprised by this, as the restaurant didn't seem to be that busy. There were only a very few other tables occupied, and there were plenty of open seats. I found this to be very unprofessional and rude. However, not long after, I saw on the restaurant's website that they were accepting online bookings for the same time and plenty of spaces during and after that we had tried to walk-in. This made me even more angry, as it showed that they were clearly not too busy to seat us. They were just choosing to prioritize online bookings over walk-ins. I would not recommend lodmoor to anyone. The restaurant refused to accept walk-ins, lied about the restaurant being busy, and then accepted online bookings. The experience was unprofessional, rude, and discriminatory. Rating: 1 out of 5 stars Overall: I would not recommend lodmoor to anyone. The restaurant refused to accept walk-ins, lied about the restaurant being busy, and then accepted online bookings. The experience was unprofessional, rude, and discriminatory.

Very slow food coming out, not even busy. Portoins small Wouldn't go again.....

We revisited here after a break of several years (when food went downhill) we had heard better reports of the food so thought we'd give it a try. We had to wait quite a long time for food to arrive, I had gammon steak which was quite small, in fact the fried egg on top covered the gammon steak! The chips were a bit soggy. Will try the carvery sometime but were dissapointed it wasn't available when we went on Sunday! Not sure why. We will give it another try before we decide on future visits.

Waited over an hour for food for 2 people. Not very busy. Even asked for manager. They did refund on meals. People coming in after us and had their orders. They had lost our order. Not acceptable a restaurant attached to a Premier inn as well, you expect better. Food was ok when it finally arrived. Not a good experience this visit.

Waitress staff are very un professional went for D day breakfast before the show 9:30am to be told we are not serving to joe public. Waitress coverd in love bites over her neck or aka tramp stamps!

Went in for a meal yesterday with my 17 month grandauther and my husband. The meal took ages to arrive. When it did the food was bad. Both myself and my husband had the mixed grill the steak we both asked for it to be medium well was cremated the sausages were burnt black and the fries were not fresh you could tell they had been reheated as they were withered. My grandauther had the popping chicken which was so overcooked it was rock hard. The staff around didn't seem interested in the customers but just standing around having a laugh and joke. Won't be eating here again. The worst brewers fayre I've visited

Mikey was so accommodating for our large group! We had ages 3-96 and he found us a table away from the main area and turned the music down so that the old generations were able to fully take part in the conversations! Thanks so so much

Mike was particularly accommodating with our big family table organisation. He deserves a special commendation. But food for half the table came when the other half had finished. Otherwise enjoyed our time at Brewers Fayre. The late food was nothing to do with the serving staff. Kitchen probably.

Great family meal. Special mention to Mikey who was great and so accommodating with our varying needs with elderly and very young family members!

No welcome, sign said to wait to be seated, after about 5 minutes the lone barman went out back and suddenly 3 staff appeared. Apologised for the wait, excuse was short staffed. Chose food, went to the bar to order, lone barman with a queue of 6. Asked another member of staff if we could order by app, she said yes, no app found, she said to use the website. Still didn't work, asked again she checked and said sorry they don't do online ordering anymore!! STAFF TRAINING NEEDED Eventually ordered at the bar, food came after about 20 minutes. Hit and miss, chips were awful, microwaved, cold and hard. Burgers ok, kids meal ok. The whole place was tired, unloved and whoever is managing the staff NEEDS MANAGEMENT TRAINING. Wish we had read the reviews before visiting

Whole place grubby, carpet, tables, filthy menu I had to wash my hands after handing it. Drinks served in dirty/ chipped glasses. Cold, burnt chips. We complained and received another handful of the same. The garlic bread was burnt and coleslaw was warm. Lasagne as hot as lava but at least edible. Staff disinterested and unprofessional. Lad running food was walking around on his phone in front of customers. No check back was performed. Tables left uncleared. Whoever is managing this place needs a kick up the backside.

I really enjoy eating here. The food is wonderful and the staff are lovely and helpful.

Fantastic service, staff were lovely and attentive, particularly Liam!

Really enjoyed Fathers Day lunch. Had the carvery which was great. Staff very good & attentive. Would recommend.

Staff are not well trained and don't know how to communicate

Walked 20 minutes to restaurant and denied access as not pre booked! Taxied back into town to Whetherspoons, should have gone there in the first place. Lodmoor had no notices saying pre bookings only. We were a party of six and also saw another three parties of two turned away whilst tables remained empty! Customer service sucks and business sense they don’t have any!

Parking in the carpark is extortionate. On the walk for the carpark to the pub it states multiple times ‘have you paid and displayed. It’s only after you walk up to the door do you find out that you can have 3 hours free parking by entering your reg plate. You can’t see the door from the road. Stood at the ‘wait here to be seated’ desk for about 10mins before the bar man told us to find a seat and order your meal at the bar. We arrived at 16:15. We went to the bar to order to be told that the kitchen is now closed until 5pm. Why didn’t the barman tell us at the time? Excuse…they’re under staffed. The place is filthy. Food on the floor. Menus covered in sauces. Chairs need replacing, all ripped and tatty. Cobwebs everywhere, After ordering, food arrived after 25 mins. I had the smothered platter, parts were overcooked and tough. The steak we asked to be medium-well, when it arrived it was on the rarer side of medium-rare. Staff were very friendly. It’s not their fault but this place needs a massive overhaul asap…before the holiday season truly kicks in.

Didn’t actually experience the food but walked in and waited for a good 5 minutes with people walking past before anyone acknowledged us, some woman came out from the back room and told us they didn’t have any tables. It was about half 7 and the place wasn’t even half full. Won’t go back just based on the customer service we received

Worst chips I’ve been served in my life, soggy and old, look liked they were old warmed up chips from yesterday. Cheeseburger loaded fries were rank.

Waited an hour and a half for food before being told they forgot my order. Then they said they’ll put it on the express service so I can get my food quicker but it’s currently 30 minutes later and still waiting! 2 hours wasted in this dump. Never coming back. And to top things off, they charged me £15 for a cheese and onion pie and some juice! Rip off!

Waited over an hour and my food didn’t arrive. Went to the to ask what was happening and then they said they had missed it and will bring it out as an “Express”. 20 minutes late I was fed up and requested a refund. Don’t bother going here. Explains why the place barely had anyone inside.

Food took ages, no staff, missing pieces of the meal. Clearly gone down hill from when i came here 2 years ago. Shocking, do not recommend.

Waiting over an hour for my food. Staff were clueless about the food I had ordered but thank God they gave me a free drink for my starving stomach

Lovely clean place with lovely food and great staff and great host Liam T

Told only booked tables could be served food, as only 2 chefs on, but there was only about 8 customers

Wow i will save you the time please just dont bother coming here the food is terrible and the wait is even worse!!!!

I booked a table with my family for an eve meal, only to be told it's an hour wait! It absolutely reaked of B O and the place was a complete mess. We didn't eat there in the end thank God!!!

Filthy hole. The management here, need sacking. There was hardly any staff and the ones that were there, were poor at best. Tables remained uncleared and uncleared for up to an hour. I ordered my family's food and was told there was a 40 minute wait. An hour and a half later, our microwavable starters arrived. Another 50 mins later the mains arrived. Staff left the bar unmanned so couldn't even enquire as to where the food was. This place needs a mystery visit from the brewery. Possibly the worst service and the worst meal me and my family have ever had.

Ran out of mugs, 1 coffee machine not working, no milk, low juices, no spoon for yoghurt, gave up waiting for pastries

This place needs more staff . It was a shambles. I put the staff .

Booked table for 1pm got their earlier and ordered at the bar bar staff were talking over you to other staff members ordered 2 carverys and 2 meal off regular menu we waited over an hour kept being told it will be 10 more minutes and still no food very under staffed and they look like they don't really want to be here other tables are coming in after us and being served as they have children avoid if you ate in hurry

The place was very dirty crumbs everywhere, tables and menu's were sticky, dirty cutlery, Ordered 3 burgers had a long wait for food even though not many customers were in the place, burger was cold,chips tasted like yesterday's leftovers and were cold If you are celiac do not trust the staff to know about allergens I asked if the sausages were gluten free on the mixed grill he said yes, but i asked to see the allergens sheet and showed him that they are not they contain gluten Overall 1 star review and would not recommend to anyone

Evening meal for 8 people and despite being very busy, our food was fresh and tasty. Special thanks to Mikey who looked after us so well and went out of his way to make our evening!

Great food ,Mike was a good host very helpful

Lovely atmosphere, great service by Micky

Great experience, served by micky

To start with this is the only place I have ever been to that rings last orders at 9 pm. It is in desperate need of a refurb, curtains hanging off the rails and dirty carpets. The service was hit and miss, a few staff were friendly and helpful, others rude and didn't seem to care about customer service. There is a sign as you go in telling you to wait to be seated, if you did that you'd be there forever.

Small portions, cold fries, items missing. Manager good enough to refund but should have been better in the first place

Waited an age to be seated. When we were seated there chips and food all over the floor. Table was sticky. Some food for another came out and it looked cremated and very dry. We left without ordering. I had a 40% off voucher but still wouldn't bother.

Just needed a hot drink and having a look round for perhaps a future premier inn stay. Won't be staying. 'Haven't any decaf' I said other premier inns have sachets of them. She did go across and came back with some. Paid for a tea and a coffee £6.50 (it's refillable) then found that there was no 'basic' variety of tea so had to ask again. She said there was some, we couldn't see it, neither could she when she came across- she found it in a cupboard. She then also filled up the empty sugar/sweeteners up Then we had to ask for milk sachets but we was directed to a jug stood on a refrigerated shelf, (top and handle needed a wipe.) Felt very awkward having to ask for everything for a DIY drink that cost £3.25! Female toilets (both sides of pub) had out of order toilets and the others having lots of toilet paper down them and no soap. This was 12 noon and only 7 other people here. Disabled toilet had soap but also had blue paper towels in it. Kids play area 'closed due to unforeseen reasons' (we didn't want it thistime but was looking round for other family members) All chair tops in particular very dirty and seats all cracked. Whole place needs a good clean and is very grubby, dark and dingy.

Very quiet, but still waited nearly ten minutes to be served a drink.

Got turned away from an almost empty restaurant because they were awaiting a large party. No suggestions of having a drink while you wait or suggesting other places to eat. Definitely won’t be returning

Wasn't a table available when we arrived with 3 kids after a 3 hour journey, however Liam was absolutely brilliant, booked us a table for half hours time, wasn't a lot of food however again Liam was very good at keeping us updated and couldn't do more to help. It really needed more staff and more food as a pub however Liam saved the visit from a much lower number of stars. X

Went on Friday evening and served by Mikey. He was amazing very friendly and helpful

The staff here are wonderful especially Mikey so helpful and pleasant. We have been here a few times and the greeting and pleasant atmosphere is great. We will definitely be visiting again very soon. All I can say is excellent

Great place to eat, the staff are very friendly especially Mikey, so attentative to detail and very friendly. This place has a great atmosphere and is very handy to pop into town.

Would not recommend this place service lack luster