Based on 6 opinions finded in 1 websites
Based on 6 opinions finded in 1 websites
Nº 613 in 696 in Mendip
Nº 18 of 25 Pizza & Pasta in Mendip
Opinions
Food is great but unfortunately the girl on the front desk is so arrogant almost like I'm putting her out she is letting the place down she needs a serious talking too especially when take aways are a luxury now the lads cooking are amazing tho .
Emma parks . 2022-10-28
MORE AT TripAdvisor
Absolutely fantastic ! We were a group of 15 staying at a local farm for the weekend and we ordered take away pizza from them. They were responsive to our enquiry prior to us making our order as we wanted to check they could cater for a large order. They got our order spot on plus gave us some extra fries and dips and most importantly the food was amazing and very tasty !!! The whole group really enjoyed the food ! Would certainly recommend!
Yvonne H . 2022-05-02
MORE AT TripAdvisor
cant be arsed to write much tbh the arrogance defeats me - reheated kebab meat was disgusting - i tried to sort privately but hey ho i was a customer who was wrong YUP - wrong
Dave Hughes S . 2022-04-21
MORE AT TripAdvisor
food is always beautiful, great service every time i’ve been. the staff is always so nice. i love it here
Emily D . 2021-07-06
MORE AT TripAdvisor
staff horrible. Ordered kebab meat salad and chips for my partner and a pizza for myself,when it arrived there was no salad. My partner went to ask for the salad and was told she had not brought it from them and to F off, in which I want in to see what was going on,I was asked to leave and never return. After over 25 years of using the place. Shame I use to like the good.
Yoz . 2020-10-11
MORE AT TripAdvisor
Family meal deal was fantastic value. There was a one hour wait but we didn’t mind as popped upstairs for a drink, children allowed. Food was incredible. Possibly the best pizzas we have ever had. We will definitely be back x
happyfamilytravelz . 2020-08-12
MORE AT TripAdvisor
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13 Opinions
When attempting to order a custom pizza I was told what I wanted was not possible. Very disappointing and confusing for something that apparently made fresh. I was informed this was because of policy but the manager was unable to elaborate. For a company with such a low rating, you are not helping yourselves!
260 Opinions
Hour and twenty minutes and still waiting. They can't be arsed picking up the phone so anyone's guess where my food is.
172 Opinions
Awful service. We booked a table for the six of us and we were all really looking forward to the meal, as we’ve always thought that it looks like a lovely restaurant. We were waiting for over half an hour before our drink orders were taken and another 30 minutes before they appeared. We ordered two charcuterie and cheese boards as starters between us and it took over 40 minutes for these to come out. When they came out, each board only had two tiny pieces of cheese which had clearly been broken off a slab a cheese rather than cut. At £18 each these were extremely disappointing. We were then waiting another 45 minutes for our mains and when they came out our starter plates etc had not even been cleared. We had been in the restaurant for almost 4 hours by the time we left as a result of the long wait for any service. The restaurant wasn’t exactly busy and the staff were standing around most of the time. We asked to take off the service charge at the end of the meal due to the poor experience and the waitress was rude and did not apologise for the poor service. Will not be returning.
61 Opinions
It was helpful service with a smile, the food arrived very quickly to the table and it was to the standard that we expect from the chain. Always enjoy the salad buffet. Plenty of onsite parking and a decent tip rounded it off.
528 Opinions
Polite, friendly and professional staff. Tidy place and great choice of food.