Based on 516 opinions finded in 1 websites
Based on 516 opinions finded in 1 websites
Nº 2342 in 2913 in Edinburgh, City of
Nº 470 of 561 Other cuisines in Edinburgh, City of
Opinions
We were booked for Christmas meal in a local restaurant so popped into the Playfair for a bottle of sparkling wine as price is so reasonable. Very good service. Busy do such a good festive atmosphere. Would recommend.
Kathryn D . 2024-08-21
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A very central venue with prices to match. Interior a bit shabby in places with it not having a fit-out for a good number of years. Disappointingly what I wanted for breakfast was unavailable so chose the next-best thing. Value and taste-wise it was rather meh. Perhaps I was just visiting on an off day as I've visited before and been satisfied. When compared to surrounding eateries it's decent value-for-money but don't expect it to be as cheap as many other Wetherspoons establishments and during the evening this place gets VERY busy.
Keith S . 2024-07-11
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We'd just been up on Arthur's Seat, well, halfway up was the truth of the matter. I don't do hills and the climb nearly killed me. So, a coffee and a sandwich was required with some urgency. We walked over to The Playfair, ordered coffee, a wrap and rested up while we waited. The food soon arrived, delivered by a friendly member of staff. The wrap was tasty enough and the coffee was up to Wetherspoon's usual standards. We nibbled our slightly stodgy chips, ate the chicken wraps and finished our brews. It's a 'Spoons, it was OK, nothing spectacular but just filled a gap.
Braindamagedbaron . 2024-06-25
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Fish and chips had to send back chips were cold along with the mushy peas fish wasn't to bad,but in fairness we were given a new meal much better,also changed the wife's katsina curry as they delivered the wrong one
OnAir00591656552 . 2024-06-18
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Had a late lunch & a catch-up with my friend on Sunday. After doing some shopping. It's a busy place with lots of staff on. Food was amazing as usual fresh & hot well presented. Oh & g&ts to wash the meal down. Price wise, very reasonable. Would recommend to everyone.
JackieT1959 . 2024-05-20
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Only good thing was the pleasant girl who served me and our drinks had to clean the table ourselves before sitting at it not alone noticed others doing the same i know it was a Saturday afternoon but with its location should realise more staff needed,disappointing.
406cher . 2024-04-13
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Went for a breakfast before seeing family off as they went back home up north. I have been here plenty of times and always have great service and tasty food. Myself mum and 2 sisters had a great breakfast...non rushed and very relaxed. I never knew that I could get such awesome Eggs Benedict from here! Family are vegetarians and we're very happy with their meals made even easier with the app to place orders. Happy friendly staff and great atmosphere. Thank you very much.
happynessmen . 2024-03-18
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We used to come here fairly regularly for fish Friday as good, reasonable and enjoyable! Never my favourite place but decided after about 3 yrs to visit again last week on the Wednesday for a fish tea! I had the small fish (husband normal fish) and both were 10/10! The small fish like a half fish, thick and delicious, so much so, went back tonight for a repeat performance! Wish we hadn't bothered, my small fish was an insult, not a half fish, not a fish to be recognised at all, just a shape on the plate of miniscule proportion! Said to the girl at the time 'is this the small fish, there's nothing there'? She muffled a response so just accepted! There was nothing there and can only describe it as a scrap of fish left over and dished out! I said to her when collecting the plates, 'that small fish was an insult, too small amd nothing there '! She said it was weighed out but we said 'well that wasn't'! NOT going back!
Celia D . 2024-03-13
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We visited this pub twice on a recent trip to Edinburgh because it was very close to our hotel. Also next door to the theatre which means it’s gets very busy early evening & is hard to find a seat. Seemed to be short of staff so we had to clean our own table.
Marion C . 2024-03-11
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Shocking service ! Given incorrect drink, and the duty manager was so unprofessional, wouldn’t change it . When our vodkas come to the table, I seen they put that green lime cordial into my glass. I strongly dislike it the taste and gives me stomach pains. When I asked for his name so I can raise a complaint, he took my drink off me and placed it behind the bar. My partner and I were then told to “get out we were not welcome .” My partner is a General Manager in a central restaurant, so tried to reason with this Team member. I’ve served in the Royal Air Force for years and this Customer Service and way he treats a customer, i couldn’t believe it . Our very first drinks well. We ended up at another Wetherspoons afterwards, the Caley Picture house and received excellent service from that restaurant. Shows you, one place can really let a company down . I’d also like a refund for my incorrect drinks we never got to enjoy.
MarcMcAulay1 . 2024-03-06
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It's a wetherspoons pub, but the cleanest one I've been in! I had haddock and chips and the fish was as good as in any chip shop I've tasted - well done. There were two homeless people having breakfast on second visit, well done for now discriminating against them. I would like to make a suggestion, maybe have a board up for those of us more fortunate to donate at least a coffee to them. I have to share the below photo of the measly Michelin I got on my breakfast though. I did make us lol!
Georgenmilo . 2024-03-01
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Fine perfectly fine but the bar was so cold our food got cold quickly and we couldn’t stay too long due to lack of any heating. It was much warmer in the toilets than the bar
GrandTour55435 . 2024-01-19
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Visiting Edinburgh for the day. I ordered on the app, had to go up to the bar 30 minutes later as my food had not arrived. It was packed so queued for ages. They said they would look into it. Got back to my table it had already been taken, no others available. In the end I left with NO food and NO refund.
Richard H . 2023-12-30
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came here for drinks and lunch and had 2 different times where 2 dofferent members of staff came over and id’d us. one time is fair enough but another was just getting ridiculous and an inconvenience. the lady was non consenting filming us and didn’t even inform us that she was which i find is an invasion of my privacy and what if i didn’t want filmed? situation not handed well, not happy.
amelia s . 2023-12-21
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Recent met friends here whilst in the City. The Bar staff are watching you stood at the bar whilst pouring drinks but ignore you to serve people who have just walked up to the bar. The place is filthy - we had one drink and left. Staff not good and the place needs a good deep clean!
GR1UK . 2023-12-17
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Disgusting on every level. Food disgusting, staff’s attitude disgusting, no customer service - feet stuck to the floor & the toilets were like the scene from trainspotting. Will never set foot in one ever again.
lesm68 . 2023-11-27
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We ordered 4 meals this was repeated back to us and we paid. Two meals arrived and we waited for the others to arrive after 10 mins we chased up and were told we only ordered two. We then went back to the original staff member who said they would sort it and get our meals but instead did nothing after a further 10 mins. We spoke to a manager and then had to again wait for a period of time for them to get back to us to find they still had not placed an ordered but just wanted further payment before they placed it. We just decided to leave. This is the worst customer service we have ever experienced.
Discover41621331069 . 2023-11-01
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Yes, this is Weatherspoons so the expectation is reasonably average. We came in for breakfast and free hot drink refills, the food was as expected - average but filling. However, the order was incorrect when it arrived, the coffee machine area was giving off a strange smell and the gents toilets were unclean. Overall if you paid a little more and went to an independent you would be more satisfied.
Adam F . 2023-10-29
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Avoid this restaurant at ALL costs. Unfriendly staff and Very rude!! My daughter and I were off to the playhouse for her birthday treat and wanted some lunch before the show started. We managed to find a table in the busy restaurant and ordered the food (pizza and small scampi and 2 diet cokes) on the QR code app. I wasn't sure if the order had gone through as it hadn't appeared on my banking app so I decided to leave my daughter (who's 23) at the table and go to the bar to check. Whilst I was in the queue I saw a member of staff, a tall thin man come over to the table my daughter was at with 2 diet cokes. I headed back to the table and as I got there I heard him asking my daughter for ID. I couldn't believe he was asking her. They were only diet cokes and we were having food (which hadn't arrived) he then started to say we were being rude to him and we weren't allowed to be served anymore. We were in shock!! I couldn't understand what we had done wrong. I had to go and find him and asked if I could have a refund then. He told me I could have the food when it was ready but I wasn't allowed anything else. I told him I didn't want anything else!! We felt some uncomfortable there that we just had drank our diet cokes and left. I couldn't even be bothered to ask for a refund. We have never been treated like that anywhere, ever!! It was my daughters birthday treat to the threatre and I told her not to let it spoil her day or her weekend. Shambles of a place.
CatherineS441 . 2023-10-29
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This place is kind of s sad dump. It provides no service to speak of and doesn't train its employee to even take an order. We arrived on a Thursday evening- it wasn't very busy. No table service- you have to use the QR code (very poor interface with the menu, so we gave up on that) or order at the bar. So I went to order at the bar - couple pizzas, a beer, an Aperol Spritz and a lemonade. The young man taking my order couldn't find the veggie pizza on his computer. ("Um, so is that a margherita pizza?") He couldn't find the beer. ("Um, is that one of the ones on these taps?"). And he insisted they didn't have an Aperol spritz, even though it is listed along with other spritzes on the menu. I pointed out that it's on the menu and the Aperol was right there behind the bar, so clearly they do offer it. Now, all this time, a woman who appeared to be experienced and possibly a manager was watching this young man flailing. After taking my order (which took a ridiculous amount of time), he wandered around behind the counter trying to figure out how to make an Aperol spritz - by the way, possibly the easiest drink to make - it's Aperol, Prosecco and sparkling water, usually with an orange slice. I watched as he measured Aperol into the glass, added water and ice, and placed it on the counter for me to take. My husband saw that and asked, "where's the Prosecco?" The young man explained that it was Aperol and tap water. I asked him to please find someone who knows how to make the drink. And I said, "by the way, it's sparkling water not tap water". At this point, I had been at the bar, trying to order and pick up our drinks, for nearly 15 minutes. Although I was frustrated, I felt sorry for the young man and was trying to be as nice as possible while also trying to get a very simple order. I was also very puzzled about why the obviously more experienced people working behind the bar seemed to be deliberately ignoring his distress. He wandered away again and the woman who appeared to be a manager finally called me over to a different register - not to apologize for the ridiculous waste of my time, but to tell me she was canceling my order because I had suggested to the young man that he find someone who knew how to make the drink. She decided that I was the one who had misused the employee, although he had tried to pass off a drink that wasn't what I had ordered. She claimed the young man was in training, but there was zero actual training taking place. I pointed out that I had been polite, never raised my voice, etc. while, meanwhile, she had failed to do anything to help him - to train him. Pathetic.
Gail415 . 2023-10-26
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The worst breakfast I've ever had, dry over cooked eggs, missing the hash browns, burnt toast and an off mushroom and everything was cold... if it wasn't for the coffee which comes out a machine it would have been no stars Yes it might be cheap but that shouldn't mean no standards, diabolical
Lee E . 2023-10-19
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Was here in May and commented on how filthy the bathrooms were. Repeat visit this week and a HUGE difference. My husband also said the gents loos were clean and well maintained. Good service and friendly staff. Convenient for a pre/post movie drink.
loveUllapool . 2023-10-16
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A pretty standard Wetherspoons. Visited for a late lunch and found the staff friendly and was served quite quick too. The restaurant/bar area was clean, but what let it down was the area to the loos, don't think they have ever seen a hoover ! The food was okay for the price, however we are slowly going off many of our favourite meals in Wetherspoons - honestly think they must have changed supplier for their meats, probably to save money ( but I would rather pay a bit extra )
Karen B . 2023-10-01
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Went here for lunch today, we sat outside as we had our dog with us (we have eaten at other Wetherspoons with our dog before). We ordered our food at the bar and the waiter served us our food at the table before we were told that there are no dogs allowed outside - company policy. We were confused as we have previously been to other Wetherspoons with the dog and she was not only allowed to stay but was given a fuss and a bowl of water from them! We asked if we could tie her up outside the premises and continue our meal but we were not allowed to do that either. The waiter cleared our food off the table and we had to leave. We were offered a refund but in future it would be great if there was any signage regarding having dogs outside, this would've saved us 20 mins of time and saved the food going to waste.
Adrian K . 2023-09-20
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Whose bright idea was it to put prices up for the Fringe and Festival? As a senior citizen who uses The Playfair about once a week for lunch before going to the Vue cinema, it is a complete rip off. We locals on limited budgets do NOT like being taken advantage of by having to pay an extra £2.00 for a small fish and chips and a fresh orange. You should be ashamed of yourselves
J2180ACjudithh . 2023-08-04
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Late brunch with sister after a funeral of a dear friend. Popped in for something to eat & a glassof of white vino. Meal was amazing fresh & hot well presented. I had the boneless chicken basket. Reasonably priced as well. So worth a visit if passing by.
JackieT1959 . 2023-07-18
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Ran in to shelter from the rain with my kids and didnt realise id not be allowed one cider. Was made to feel quite unwelcome. Bottles werent that cold and i could tell they were really hesitant about serving subsequent drinks despite ordering food. Nevermind.
Airmax95se . 2023-06-28
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Great atmosphere, sit outside and watch the world go by. Staff were very friendly and efficient, great range of drinks.
JHDScotland . 2023-06-27
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Super chouette petit-déjeuner servi à un prix raisonnable. Nous avons également testé cet endroit le soir mais je ne vous recommande vraiment pas les plats à la carte. Foncez pour le breakfast!
Juni0408 . 2023-06-01
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The food , drinks and service good. However….before leaving went to visit the ladies bathroom. Absolutely filthy! It was a Tuesday night around 5.30pm, the bar wasn’t hugely busy, absolutely no excuse for this.
loveUllapool . 2023-05-23
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Had been to Hardrock the night before but after leaving theatre next door wandered in here. No problem finding a seat, ordering on app and enjoying a couple of pints of San Miguel, always chilled and clean taste in Spoons everywhere. Anyway having wings at...
buggerthis . 2023-05-16
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Went in today for lunch, staff very pleasant, food not so good and the cleanliness of the place is awful. Time this place had a really good deep clean.
Joan H . 2023-05-10
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We called in for a bite to eat on Friday lunch time. I placed my order on the Wetherspoons App and our food and drink arrived quickly. We both enjoyed our meals, the only negative comment was that the temperature in the pub was cold.
LizzieA1967 . 2023-03-27
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Had a very unfortunate experience in this bar today.. While myself and a work colleague were enjoying an after work beer we noticed a wheelchair bound customer waiting to be served. He was waiting more than ten minutes for service and none of the bar...
Overcomewithemulsion . 2023-03-03
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The pub was freezing and when we asked the staff to close the door they refused saying they needed to leave the door open for food service
586alasdairm . 2023-02-09
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Good value for money and wonderful staff, especially the manager, will definitely be back as it was all very clean with the staff working very hard to clear the tables
maureenb995 . 2023-02-01
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I was shocked to see the manager of this cafe manhandle a woman in a wheelchair. She felt she had been badly treated and the manager's response was to abuse her which was also an abuse of power on his part. He towered over her...
889debran . 2023-01-25
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Highly disgusted with what I whitenessed today! Was sitting myself enjoying a cup of coffee when I got up to go round the corner to go to the toilet I saw the MANAGER of all people laying his hands aggressively on a laddie in a...
936836 . 2023-01-23
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We have eaten here before, when staying in New Town, this time we had a late lunch and had no complaints. Our meals were hot, tasty and good value for money as drinks were included. Used app to pay so can’t comment on bar service...
KickingLymphomasAss . 2023-01-06
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Been to Wetherspoons, Caley Picture House on Lothian Road many times which provides great food and service, however had been to the cinema next door to the aplayfair so decided to visit there instead. Paid £24.60 for 2 sirloin steak meals from the steak club...
queenb50 . 2022-12-13
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Ordered a drink on the app and have been waiting over 25 minutes with no sign of the drink being brung! Staff floating around chatting. Never experienced such poor service and rude staff.
j0hnst0nep . 2022-12-03
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I just tried to order a large mixed grill at this place. I asked for the chips and onion rings to be substituted with eggs which they’ve done many times in the past, both here and other Witherspoons pubs. I was told by a guy...
thebiggfella . 2022-11-19
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I have been for the last three months at the coffee machine trying to get a coffee and every time the cup is filling half, instead of being full cup like supposed to be. Because of this the quality of the drink is nowhere near...
A4808EWrobertof . 2022-11-08
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It's just like every other Wetherspoons, in a good way. Cheap, quick service, you know what you're going to get, good range of beers etc... The only drawback is because it's so popular it can be difficult getting a table.
SteveSG2392TR . 2022-10-31
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This is a great local place with an amazing price/quality ratio. We ordered nachos, halloumi fries and a burger. It didn’t even cost £20 all together. Maybe not the most appealing spot as a tourist but we 100% recommend you to go there.
brittvanberkel . 2022-10-21
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Spoons is good they said,,,,,,,first time for us,,,,what a excellent surprise,,,scampi ,chips and peas,haddock chip choice for husband.,,,arrived swiftly piping hot and crispy,,,our server was pleasant and smiley as were the bar staff,,,,,first class experience,,,spotless loos too,,,,,gonna try em all,,,,well done guys,Ps ,,,no dogs too,,,am...
gina b . 2022-10-03
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After having a wonderful weekend getting married , we had friends from all over come join us we decided to go out for a meal with friends English friends they wanted English food . So we thought what would be better than taking them to...
Maggie M . 2022-09-27
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The pub itself is quite nice, however the tall security guard is extremely rude and unprofessional. We went for a drink befolore walking upto the castle on Friday the 26th at 9pm. We had one drink , we decided to have a second drink. When...
johnboy1965 . 2022-08-27
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Visited today for some food before a trip to the playhouse. On entering with my nephew, mum and sister we were told by security we weren’t allowed alcohol as we had a child with us. Ordering at the bar was a total nightmare, the barmaid...
Wee_kit . 2022-06-10
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I met friends from work here last night and enjoyed it. It's a Wetherspoon's pub so you know what you're getting. A fairly generic bar with a decent selection of beers and enough space to get served without too much of a wait. You can...
Adrian_Dev . 2022-05-08
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My wife & I went in for some drinks & nibbles on our way back to the hotel (crowne plaza just round the corner) from a very long day of shopping in the st james centre. The staff were very pleasant & never made us...
V1037QMscottm . 2022-04-02
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It’s a nice little spoons, close to our hotel which made things so much easier. We came here 3 times in total for the week, the first time was perfect we had just been to Cosmos and came in for some drinks after and we...
adorablebxstard . 2022-03-24
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The worst night out ever the staff were not friendly waited ages I will never be back and my family won't be either would rather watch paint dry than go here
donisew2022 . 2022-03-18
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Ordered 2 drinks via the app still waiting 40 minutes later, ended up getting a refund rather than the drinks, don’t bother.
Still_hungry74 . 2022-03-05
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We had drinks here before a planned visit to an Indian restaurant nearby, The pub was very busy, and all the seats were taken. We decided to order using the app, which was the easiest way to order, although people going to the bar were...
Angus S . 2022-02-23
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Came in for a lunch. Service was alright and the beers on tap quite good. We had a table for four. The table's conclusion about the food was an average rating. As for myself the fish and chips was not good. My group decided to...
Gerry R . 2022-01-24
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We'd been to Nandos then 'Spoons last week and noticed the chargrilled chicken options on the menu. So last night we gave it try and thought they were pretty good. I had the hot and spicy and my wife had the lemon and herb. Our...
94009007 . 2022-01-12
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Waiting 40 mins in covered pedestrian area for food. Food arrived, pasta for toddler congelled to the plate. Ok replaced. My wife's burger could have soled your shoe with. My all day brunch missing 2 sausages, waiter apologised would sort. It's now January 12th, still...
maurice G . 2022-01-12
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Female manger swore at me in front of other customers , never been so embarrassed , Been a loyal customer for 20 yrs plus will not be back , lacks people skills
H4513OOmichellef . 2022-01-03
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Popped in for a few casual drinks, was told where to order and where to stand from a pushy bouncer, finally got a seat and dirty plates with half eaten food lay for ages as no member of staff offered to clean them. Will not...
E991UNsteveh . 2021-12-12
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There are many Of this chain Edinburgh which we have used, clean toilets, tables etc, this one did not come up to the same standards and it was still early evening. We were going for a meal across the road at the Shazam, thought we...
Cartvale . 2021-12-09
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Normally love Weatherspoons unfortunately not this one. Went for lunch it wasn't very busy when we arrived but seemed to be lots of dirty tables. We asked if our table could be wiped the waiter did not look at me but answered in a minute,...
turkey20 . 2021-11-25
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I went away for a holiday weekend with my friends for a 65th birthday and was not impressed, I wait 45 minutes at the bar when a group of young people arrived and got served straight away, when I asked why they got served first...
rubyh751 . 2021-11-20
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Been in lots of spoons pub, and you get what you pay for but this place is the worst that we’ve been in. We didn’t get what we paid for that is we got a warm curry not hot and a wrap with no sauce...
sprinkleboy . 2021-10-26
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Waited 30 mins on drinks that ended up getting ourselves that were sat on edge of bar. Food arrived and was cold. Tables not cleared and no condiments. Staff not remotely helpful or interested
Guide54184914462 . 2021-10-24
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Food not bad I would go back all the staff very helpfull and very friendly even thou they are very busy at all times they still managed to find us a ta find us a table.
tiaammiisummersmith . 2021-10-17
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Perfect for a pint and some food, always busy, app is great, fast service, so what if the foods generic, its cheap and fills a gap when drinking
Ciley M . 2021-10-07
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We decided to have lunch here on a Sunday as wee were in the area. My wife and I ordered a burger and chicken burger respectively and when it was delivered my wife said she wasn’t eating it. Against my better judgement I decided to...
M327GQstuartc . 2021-09-07
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Visited here at the end of each day while exploring Edinburgh as near our hotel. Nice friendly staff with a good selection of your usual Wetherspoon drinks, didn't eat but the food looked good.
Lawns . 2021-09-01
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We visited playfair edinburgh for breakfast and my husbands back went into spasm and he couldn't walk. The staff were excellent especially young Lisa she was outstanding she will make a wonderful physio. She organised a wheel chair and waited outside until I came up...
X8835FEsandrad . 2021-08-22
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Came here for our dinner with our very well behaved cockapoo. We asked before entering the outside space if we were allowed to sit outside with our dog and the waiter said ‘yes of course, outside only’ so we picked a table in the corner...
PNickers . 2021-08-19
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Very poor would not recommend waited over an hour for breakfast and 40minutes for drinks and the food came cold, this is the 2nd time visiting and no improvement!
hirstysparks . 2021-08-15
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A smell of spew at our original table so we moved, but then an extremely rude and ignorant security guard meant we left before we ordered. Very poor indeed. A real shame as we would have spent a bit of time and money here as...
LAM791 . 2021-08-13
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Awful customer service… Rude staff Awful food Friends of ours were refused to sit with us then eventually kicked out for asking why…..
Quest47642465977 . 2021-08-08
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Totally shocking place dirty they don't clean the tables Waited nearly an hour for food in a less than half filled bar and when it came out it was cold and dried out I asked the manager why it had taken so long in a...
alexnL7690XB . 2021-08-01
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The service was absolutely terrible. After coming in as a family of 6 and splitting across two tables of 3, we were removed from the establishment because apparently even if we are split tables we cannot be there because of COVID restrictions. Again, we were...
Soph_981211 . 2021-07-27
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We were a group of six people, four from one family group and the other two were family who were staying with us. We were showed to a table within the cente but outwith the pub that was absolutely filthy, floor , table and chair...
graemep131 . 2021-07-27
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If COVID restrictions don’t make it hard enough to accommodate a family of 7, moving to level 0 brought about a bit of hope that we could have a family breakfast out after an overnight stay in the city but not in Wetherspoons. Wouldn’t let...
Cindebrella . 2021-07-23
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Disgusting over cooked and taste less never again not worth a one rubbish can find enough words to say how rubbish it was
m632fitton . 2021-07-14
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30 mins wait for drink via the app in a half empty pub. No organisation. I know its covid but you've had months of practice now and they were a mess with the order backlogs
Carlinthesnow . 2021-07-13
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Monday night we went in for a drink at about 9pm, pub wasn’t busy asked at bar if it was table service told yes and they would be there in a minute. 10 minutes later husband went in and was told that yes she knew...
jenhF7778TM . 2021-07-12
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Visited here a sat night start of june Seat was in shopping centre outside a door into the pub I entered by this door to toilets and in my second time of doing this was approached by duty manager think Aidan (heavy dark haired guy...
letitia114 . 2021-07-11
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I was there last Thursday with friends it was the worse service ever. Before lockdown i came here a lot, service and food was great. After ordering on app it took 15 mins to get our drinks then after 50mins we got our food that...
murph8 . 2021-07-06
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Nicky was so rude her service was absolutely shocking. I’m sure she was a manager as well. Just arrived just now asked if she would mind if we move as half the tables had not been cleared her attitude and manner was disgusting.
Douglas H . 2021-07-03
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Visited weatherspoons for breakfast as convenient to our hotel & generally a decent breakfast. No sign in the current pandemic of tables being sanitised. On ordering breakfast arrived a sad bacon buttie & full English breakfast, drink incorrect and food only tepid. The butter for...
Sam F . 2021-07-01
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During a pandemic you would expect them to clean tables but they don’t. I’ve been here a little over an hour now and not once have they cleaned a table, they just tidy the things off it
abbsd2020 . 2021-06-29
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We ordered food from the menu and a bottle of wine to go along with it. The food itself was really good however throughout eating we tried to flag down three members of staff to which the reply was “ someone will be with you...
Odyssey55008259362 . 2021-06-26
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This is such a convienent place for me to meet people. I used to come here quite often and have started to come back now after lockdown. Nice to see many of the same staff are still working here. So it's a Wetherspoons and there's...
94009007 . 2021-06-17
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We went the 4th of June to this pub, my girlfriend, my dog and me. we sat in a table outside, “we ask before if we can have a sit” We had to order with the app bcos the covid, that’s fear I can accept...
U4010OGdiegob . 2021-06-04
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This is where Scottish hospitality fails. Ordered food which arrived cold. Replaced fairly quickly with an apology. Then watched an employee ignore a customer who beckoned him over and walked away. In comparison to oversees hospitality we fail drastically. It does not take much to...
doonhamer . 2021-06-01
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After my recent experience with an overbearing manager at The Playfair - Wetherspoons I will not be returning. On 12/05/21 I chose The Playfair to have breakfast whilst finishing off some work on my laptop. As Wetherspoons have implemented a new Covid system, whereby you must check-in via a QR code. I made the point to tell my waiter that my phone is a bit outdated and I wouldn't be able to use a QR code, however I asked if I could check my details in in writing. My waiter agreed and wrote my details down. Great. Only problem, the menu had the same issue as it used a QR code.... I waited at my table for a while to explain my problem to the waiter and order my food, yet no one came. I got tired of waiting and went to the bar to order my food. As I approached the bar I spoke to my original waiter and asked if I could order from my table, whilst in mid-conversation a loud voice booms at me from my side - "You have to check in! Have you checked in?" Slightly caught off guard I turned to the female manager that spooked me and I explained my problem with the QR code and that I had checked in with the waiter, and that I would like to order from my table. "You don't have a mask we're not going to serve you" was what I was followed up with. In my hunger and impatience for my food it slipped my mind to put on a mask and I apologised for this and instinctively lifted my jumper over my mouth and nose. At the same time, I did make sure to keep a 2 meter distance from everyone (3 staff members and 1 other table), as we have been programmed to do over these past events. The overbearing manager insisted they weren't going to serve me as my face covering doesn't count as a face covering. Although, the Wetherspoons policy politely asks that a 'face covering' be worn and I'd like to draw attention to the Scottish government's website:'What a face covering is'"A face covering can be a covering of any type, except a face shield, that covers the mouth and nose."I explained this and that I would be at my table in the corner to order my food. Again, I was bluntly and really quite rudely denied and told to leave, leaving me hurt and unwanted. Not only that it gave me the impression that this manager wished to assert authority and control in a situation that did not require it. This type of behaviour is deeply concerning. During this pandemic, if anything it has shone a light on the sensible, kind people that understand we're together in this, but has also shown the darker side of people, the side of a person who feels this is an opportunity to dominate and abuse their positions either out of complete ignorance (this can be changed) or more worryingly out of stupidity. I feel most people can relate to this and have experienced similar instances, although not necessarily just at The Playfair.... More authority is being imposed and I don't believe we need this kind of authority in our lives, especially when we're just trying to enjoy our breakfast.
RoryGoldenGlobe . 2021-05-14
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Stopped off at the Omni centre while out shopping. Went into the Playfair for some lunch . Very efficient waiter took our contact details and showed us to a table with Social distancing in place . We ordered the pizza and burger meal deal which included a soft drink , both enjoyed and total bill only came to £13 , great value and relaxing surroundings
WeeBonbon . 2020-11-08
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Solemos ir los jueves a cenar. Grande por dentro, agradable y amable, personal amable. No es difícil encontrar mesa. La comida se sirve rápidamente, usamos la aplicación para ordenar, precios justos. Definitivamente es un lugar al que volveré en el futuro.
giuseppecincin . 2020-10-17
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Here was my first dinner in Edinburgh, I've tried local food discovering the haggis (national plate). I've ordered a plate of haggis and cheese sandwich with a pint of Caledonian.
OnlyTheJumper . 2020-10-13
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Pedí la pizza vegana porque soy intolerante a la lactosa, me dieron la vegetariana. Por favor, haga hincapié en sus alérgenos / requisitos dietéticos e intolerancias al personal, sé que se cometen errores y tengo total simpatía por ellos, ya que estaba ocupado, pero tengo suerte de que solo tengo una intolerancia, no una alergia en toda regla, ya que esto podría haber dañado gravemente a las personas En general, la empresa podría hacerlo mejor al señalar los alérgenos en la aplicación y asegurarse de que estén claramente marcados para el personal, tal vez adoptando una política como en zizzis de pegatinas brillantes que digan "sin gluten", etc. No habría sucedido en caley picture house: el personal es muy servicial y está ansioso por asegurarse de que su comida llegue exactamente como la necesita, por ejemplo, mi amiga no quería ensalada con su hamburguesa y se aseguraron de verificar lo que yo estaba ordenando para que no se confundieran
Grace0133 . 2020-10-07
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Aparecí aquí para un almuerzo rápido mientras estaba en Edimburgo. No he estado en un Wetherspoon's desde que reabrió la hospitalidad y no volveré. Estaban en la bola para rastrear y rastrear, pero en los 45 minutos que estuvimos allí ni una vez vimos que se limpiara ninguna mesa o silla. Las mesas se quitaron de vasos y platos pero se dejaron revistas de papel y menús y, como digo, nadie volvió a limpiar una mesa usada. Ni siquiera vimos una estación de limpieza como hemos notado en otros restaurantes, por lo que el personal tiene fácil acceso a paños y aerosoles antibacterianos.
JuneandJohn . 2020-10-06
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Second visit this week for Wetherspoon breakfast. Value for money in terms of products on plate, shame only the. Sausages were warm. Not asked if all okay, lacking service.
pop97wirral . 2020-10-02
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Comimos aquí dos veces durante nuestra estadía, una dentro de la parte principal y una "afuera" dentro del Centro OMNI. En ambas ocasiones, nadie en la parte delantera lo llevará a su asiento o se asegurará de que se haya completado el seguimiento y rastreo, un poco preocupante.No era un fanático de los taburetes frente a las máquinas tragamonedas en la barra principal. Si están ocupados, los que se sientan en las mesas detrás y los que pasan caminando, ciertamente no sería un distanciamiento social. De lo contrario, se sentía lo suficientemente seguro.Ordene y pague a través de la aplicación, que es fácil y sin problemas, las bebidas y la comida llegaron y, como de costumbre, una relación calidad-precio bastante buena. Comió y se fue, no se quedó.
iwannaliveincalabona . 2020-09-28
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Fuimos a tomar una copa antes de la comida de al lado a las 5 pm. Al hablar con el joven sobre la firma del formulario de seguimiento y rastreo, nos informó que no podemos sentarnos más de 6, lo cual sé que es correcto. Como éramos 7 (de 2 hogares diferentes) nos sentamos en 2 mesas separadas, debajo de 2 datos de contacto separados ya que somos 2 hogares diferentes. Nos dijeron que él 'permitiría' esto, si nos sentábamos unas pocas mesas más lejos en lugar de solo 2 metros de distancia. Todos terminamos yendo ya que no hay absolutamente nada de malo con 2 hogares separados sentados en 2 mesas separadas. Creo que es necesario un poco de formación, especialmente los aspectos de distanciamiento social aquí.
Pathfinder398290 . 2020-09-27
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Me gustan los Wetherspoons. Sabes exactamente lo que vas a conseguir, generalmente no es malo y también es barato. Entré para tomar una pinta rápida mientras estaba en Edimburgo. Me senté afuera, ordené a través de la aplicación y las bebidas llegaron muy rápidamente. Personal amigable. Está limpio. ¿Que es no gustar?
Satan42 . 2020-09-16
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76 Opinions
Was recommended here as I am celiac and they have a gf menu. As we were unsure what time we would be going (prior commitment before hand) I did not book. We arrived at 2.45pm and there was a sign outside saying 'bookings only, no walk ins' This was NOT on their website. We went in and spoke to a female member of staff who advised exactly what the sign had said. I then spoke to a male member of staff and asked where on their website it stated what the sign said, he said it didn't. Advised that due to rugby being on, they were unusually busy. The restaurant is large and they were not full to capacity. Asked if there was anyway we could have a table for 2 for an hour, point blank told no. We won't be returning.
110 Opinions
The range of coffees here was quite impressive. The atmosphere was welcoming and I must say that the staff provided excellent service.
83 Opinions
Booked in the restaurant for our 20th Wedding Anniversary. We weren’t staying at the hotel but did add that we were celebrating upon booking. We arrived early expecting to have a drink at the bar but the table was ready for us. We received a complimentary glass of champagne each on arrival. The staff were fantastic and couldn’t have done more. They even sorted us out with a special dessert to help celebrate the occasion. The food was to a high standard and the portion size was perfect. Altogether a fantastic meal and exemplary service.
67 Opinions
We approached the café at 9am with laundry and were greeted by four Scottish Terriers who were apparently running the place, until Graham arrived up the stairs to ask what the heck we wanted...and we knew immediately we were in the right place! I've read some of the reviews, and if you don't understand Graham in the first 5 seconds of him opening his mouth, you don't deserve to be there...and I am pretty sure Graham will know/sense it himself. I think he relishes poor reviews. But we felt immediately at home, and once we passed the "test", Graham was the perfect host. I had to put up with insults on my lack of fashion sense and some uncomfortable history lessons regarding the villainy of George Washington, but my wife and I would not trade our experience for anything! Graham practically did our laundry for us, made us coffee, and even gave me a lovely (empty) can of haggis. Thank you for the experience Graham! I hope you enjoy the US Dollar Bill (with Washington on it)...and I won't forget that American history is really Scottish history!
622 Opinions
Good service, unfortunately although item on the till no Nitro Cold Brew available in the shop