Lituanica Walthamstow BISTRO in Broxbourne

Rude sour old women, we come in and eat here nearly every other day, my and my friends were talking about the night before, slightly loud but with no one else in the shop, she basically shouted us to shut up from the other side of the shop.

A rude older blonde woman literally told us to shut up while we were having lunch at their place. I was bringing colleagues to showcase Lithuanian cuisine, and we had this unpleasant experience that will make us avoid this place in the future. On top of that, the establishment has no toilet or even a place to wash hands. We won’t be coming back or spending money here anymore.

Yesterday I came in to buy a cake and settled on carrot cake. Today I opened the box to find mould covering the top of the cake. I wanted to get a refund as I kept the receipt (and the cake cost £7.78) but the shop is closed today (Sunday). Next week I won't be able to return it unit the middle of the week as I'll be at work so not sure what to do. It would be a shame to loose almost £8 on moulded cake.

Today morning I went to this shop,I asked for any good Lithuanian wine.The lady on the till that we not selling any alcohol,so I asked where I can buy.She replay to me,that I am not a map.I said to her that it rude to talk like this and said go and get drunk. I was so upset by her she was so rude.

The old blonde woman was so rude! I get it! It's not your dream job but that's not how you treat your customer. This place used to be very nice. But now all you get is food poisoning.

Could you wash the floor after work so that you don't have to sweep the client out of the stores? And after putting in the bucket, you need to wash your hands. Kaskada was my favorite Lithuanian store, but the further I go, the more disappointed I am with both the quality of food and service :(

I didn't get the opportunity to eat as I decided to have a look at the adjoining shop first. They sell various Eastern European food, meats, fish etc. I love to try new things and I was really impressed by the array of food I haven't tried. Pretty much straightaway I felt a presence lurking alongside me. When I looked there was a man dressed in shorts and t-shirt who just stared and made me feel quite uncomfortable. I tried to ignore him but every move I made, he made too. There were a few other customers but it seemed to be me he focused on. I continued to ignore it but it was increasingly uncomfortable when it become clear he was following me very blatantly. I deliberately turned a corner which he then turned a few seconds later. At this point I confronted him and asked if he was following me. Turns out he was the owner! His answer was 'its my shop, I can do what I want!'. I was pretty angry by this point, discarded the items I had intended to buy and told him he had lost a customer due to his creepiness. As I walked out I saw him laughing to the other staff and pointing. It was really very surreal and I left feeling pretty distressed. I'm a professional woman, well dressed and smart in appearance. I certainly didn't expect to be targeted as a potential shoplifter, if that was his reasons for following me. Whatever his reasons were, I found the whole experience very upsetting and certainly won't be back.