Little Dessert Shop Stafford in Stafford

I went here after finishing a late shift at work and I was hungry and tired but when I tried the food, it was amazing and the service was fast and the staff are friendly. I would definitely recommend :)

We have visited in store afew times, picked up once and had delivered x2. Today unfortunately there was a delay in delivery due to driver issues, I had to phone up to find this out as wasn’t informed however the politeness from staff on phone and on delivery made it all better. They gifted us a item too due to the delay which we thought was really nice. We had contact with what I think is the manager (tall, blond ish hair) during our last visit and he was extremely friendly, and helpful and i felt like he truly cared about customer experience, not just profit. We’re a big fan of this store so thank you and well done :)

We went to the little dessert shop for pudding and I would definitely recommend it! The food was so tasty and so pretty! I couldn't eat it all so the lady who worked there gave me two boxes and a pot for my chocolate. The staff were all lovely and our food came quickly.

Waited 15 minutes at front of store.store wasn't busy only 4 tables had customers ended up walking out after waiting with no service.

Very poor service and staff attitudes….shame because the desserts are good, but expensive. No table service and they kept us waiting at the door for a table for ages, when the place was empty. Feels like it’s run by kids.

went today, both of girls working did amazing job, best milkshake i ever had and food best presentation :) very happy tasted perfect , 10/10 customer service

Visited this shop on 23rd March, previous visits have been awful but I have to say it was amazing this time. The lovely manager from Stoke was in and he just added that magic sparkle to the whole experience! There was a new girl who had just started and she was also really great, even though she didn’t know everything she gave professional service. Big thumbs up. The deserts where to die for and looked amazing too…

Whilst the pancakes and waffles we ordered were fine, the service was slow and lacking. Several items from our order were missing and had to be chased and our coffee was cold. The male server was completely disinterested, unprofessional and actually walked away whilst we were talking to him! We will not be returning.

Went in all okay sat down fairly quickly, then a male worker cleaned a table for over 20 minutes whilst staring at me and my friend whilst deciding what to order, food arrived and it seemed he was attempting to ‘flirt’ made me and my friend really uncomfortable. He then walked away and kept walking past going to the other table to ‘clean’ all the time staring and looking over the both from behind, the food was amazing however didn’t even had two bites as we felt uncomfortable so we left.

The food was okay but service was horrendous. We stood waiting at the door for ages then were seated, menus put infront of us and the waiter walked off. Menus were covered in food, awful anyway but especially during a pandemic it shows no attempt to clean them. We waited half an hour then realised noone was coming over. We were the only ones in there. We ordered then had a half an hour wait for our food (cookie dough and pancakes), then eventually our drinks came when we had almost finished our food even though we ordered them at the same time. The member of staff did not come over once to see if everything was okay even though only one customer came in the whole time we were there (two hours). I would not recommend coming here.

This was out first experience of little dessert shop! Took my son at his request. Went not long after they opened. Only one girl there. Seated quickly but then took ages to catch her attention to order as she was out the back. Eventually ordered. Hot chocolate was nice but only just warm. Waffle was delicious and my son was happy but it had no hippo as was stated on the menu. They do however do blue light discount 💙. Would return.

Insanely tasty food, possibly the best brownie I’ve ever had. Likewise the cakes for the family were amazing, so will definitely be coming back. The venue is very very cold which was an issue for the mother. Quite slow service unfortunately that felt like staff weren’t really trained what to do or how to act. A kind of host sat us down but then it was bar service, then we had to ask for our last dessert as it had been forgotten. 4/5 better service and trained staff would have this 5/5

Just had takeaway and whilst the cookie dough tasted great the portion was tiny! I paid extra for strawberries but there wasn't even one whole strawberry if I put the 6 tiny slices together!! Great if you want a small treat but don't bother if you want value for money, £7.65 for that tiny offering!

Always lovely customer service and the cookie dough is amazing😍😍😍 I would defo recommend as a date or a social gathering with friends

Food was delicious, service was efficient but done without any attempt to build a rapport with customers-staff appearing disinterested and glum. More concerning was the lack of adherence to Covid guidelines: there WAS hand sanitiser as you entered-if you were looking for it, but no attempt to take details for track and trace and staff were not wearing any form of PPE. Also, the one toilet available to ALL customers was, in the words if my friend who used it, “disgusting”. I won’t be returning, which is a shame because the food was fun and delicious.

Family of five decided to go to the little dessert shop we walked in and were not made very welcome by the young blonde waitress. We ordered food and drink but had to ask for spoons, a glass and serviettes. Just feel that, some of the staff, could be more pleasant. A smile helps ! Food was lovely.

Went here with my family last night and was appalled at the service I received. I was fully expecting to get the government discount, having checked beforehand that the Little Dessert Shop had signed up to this. Well, I was to be disappointed! I had to query the bill multiple times with the waitress who told me everything from they were doing their own scheme which was to give ten pounds off the bill to the tills wouldn't let her do the government discount. Eventually got the money back we were owed but appalled at how long this took. So if you want the government scheme here make sure you check your bill thoroughly as unless you ask they will not give you the appropriate discount and are instead making the customer pay more and are keeping the government money.

Food is lovely however had to wait 50 mins for a takeaway waffle and a slice of cheesecake. More concerning is lack of PPE worn by staff, only eatery I have been to where staff not doing so.

There is no question: the desserts are absolutely amazing! The atmosphere is ok, as is the friendliness of the staff. It is expensive, but you get what you pay for to a degree!

We got there and it wasn’t too busy, but it took 50mins to make a cookie dough, a crepe and a coffee. The staff were very nice and polite but took too long to the point where we had to take out. Very disappointed

The food here is what it says it is, dessert! It's not a bad price to eat on and a great place for all ages.

I’ve been to this dessert shop many times and my experience has been quite poor every time. The first time I went, my plate had a chip in it, something the staff must have seen while preparing the dessert but proceeded anyway. The next time I went with my friends for a birthday, we asked for a jug of water. The water was cloudy and had bits in it, we asked for another and the second jug of water was the same. The third time I went, I ordered a dessert and was asked by the cashier if I wanted cream. They don’t tell you that the cream is an extra 65p, so I said yes. When she told me the total cost I was shocked as it had come to more than I had added up before hand. I asked her if the cream was more, she said yes, so I asked if I could take the cream off. She said it was too late because they had a no refund policy; I hadn’t actually GIVEN her the money yet, but she insisted I had to pay for the cream. The final (and last) time I went, me and my friend ordered a waffle each, I found a hair in the middle of my waffle, and my friend found a hair on her plate AFTER she had finished the waffle. (Photos below) The staff aren’t required to wear hair nets which I find unhygienic, especially when not one but two hairs were found in our desserts. What’s more is - the next day I vomited. I will not be returning to this dessert shop.

I visited here today with my 4-year-old daughter and my dad. My daughter had a children's ice cream and it was fantastic, a real treat to end her Christmas break! Will definitely be visiting again to try some more of the mouth watering menu!

Brilliant fast friendly service as usual. Really loving the savoury menu. The chicken Tikka is absolutely delicious. Always made to feel so welcome here 😊

If the floor staff had some direction or actually acknowledged customers it would do so much better25 mins for a coffee , orange juice , cold croissant and icecreamOnly to get the ice cream and croissant and have to wait a further 10 mins for drinks They need a system and some training!!!!

Where to begin lol.Had a groupon voucher to try this so glad i did not pay full price.Start at the begining if you like sweet waffles with beans egg and a very funny thin slice of steak on the same plate for both to share which is not very easy to eat then good for you i did not at all. Then came the desserts looking at the ones in the counter they looked very good but out came a tier with pancakes a coisant four tiny brownies a chocolate muffin and a basket with just fruit in no custard which were all very dry.Safe to say i will not be returning

We went late evening, and found a clean, trendy interior with lovely professional staff. There was lots of variety of desserts as expected, with lots of opportunities to swap and change toppings etc. Big portions.

I ordered a waffle and took it back because they put the wrong sauce on. They took the waffle and 3 members of staff said they were adamant it was correct. I told them even my partner said it wasn’t nutella. And they argued with me and ignored me so I sat down and they where turning around and laughing at me behind the till. They made me feel really stupid and uncomfortable we got up and left. I’m really angry and upset by the way those 3 members of staff made me feel. I have been a few times before and order exactly the same thing every time I go so I know what it tastes like. What happened to the customer is always right. If I could put no stars I would.

Little Dessert Shop Stafford looks attractive from the outside, there is though a disappointment after one encounters the old cakes at the window, the cold atmosphere, the inexprienced staff, the dirty rest rooms.

We came across this little gem of a shop, popped in for a coffee and when we saw the menu oh boy!! We knew that we would have to try something of it, we opted for a sharer of waffles and pancakes, they were absolutely delicious, we also had 2 lattes with hazelnut and the bill came to just over £23, sounds expensive however excellent value for money as the size is big.

I've given this a three out of five as I think it depends on what you get off the menu. The waffles are delicious and are worth a five star review. The staff are lovely and work hard. The chef (possible supervisor) was lovely and listen to our complaints regarding the below.

All of us were so looking forward to visiting little desert shop today How disappointed we all became with the poor service.

If cakes and desserts are your thing then it'll come as no surprise that the Little Dessert Shop will suit you just fine. There is loads of choice of cake, pancakes, gelato etc on the menu but when we visited that caused a delay as a table of 12 ordered a range of desserts and they take some making. Quality and taste of the food was very good (would have preferred a pot of tea rather than a cup with a tea bag though). Service was OK but as it was busy wasn't great.

Lovely pancakes with banana and fudge sauce .made to order was not to sweet ,loved it.So many things to choose from the vast menu. Helpful friendly staff .Good price

Just been to this lovely little shop for a treat. And what a treat! We had savoury waffles & a savoury crepe - both a taste sensation. You can certainly tell they were freshly made. A good sized portion so ideal if you’re starving! We’re that full that we’re taking the chocolate dessert home with us - but just had a little taste .... amazing!

What a superb two hours spending our first visit here, certainly won't be our last. A family afternoon treat for six, four being Aussies who were amazed , never having experienced anything similar in Australia.

The dishes and cutlery weren’t clean and the milkshakes came in cheap plastic cups. For the prices they’re charging hygiene and appearance should be especially important but it’s completely disregarded here. On top of that the cake we went for was still frozen and not as luxurious as the ones in the menu pics (very misleading!!!) and the ice cream tasted grainy and frosty. Complete waste of money and compared to the other dessert shops in town this is defo the worst.

I visited with my friends for the first time in October 2018, and ordered one of the monster shakes, a little pricey at nearly £10 but I had student discount which made it better. The milkshake tasted absolutely incredible, and looked the part too! My friends were also really happy with their desserts, salted caramel cookie dough and the red velvet cheesecake. If you have a sweet tooth, definitely visit this place, I will most certainly be back! :)

Great choice of menu, fantastic service. Our little boy loved his waffle and ice cream and was in heaven with his strawberry milkshake. We’ll definitely be back for another treat!

Nice place to have a pud and a chat, some of the things on the menu a little pricey for what they are, very few gluten free options, if there were more we might be inclined to go more as my wife is on a gf diet and the recently opened Sweet has more options

I have been to the Wolverhampton and bloxwhich branch, so as this one is new I thought I would try, the service seemed slow, we waited ages for our drinks which we thought were never going to come out, the children’s milkshakes came out after the adult drinks and this was the same with the waffles, they still had the great taste I was looking for so not knocking the little dessert shop, but maybe it’s just teething problems..

Came here for a treat with my daughter who loves the milkshakes. We were quite surprised to be left waiting at the door for quite a while while staff were milling around (it was off peak and not at all busy). The choice is fantastic but flicking through the beautiful but slightly tatty picture book menu I couldn’t help thinking how pricey it all was for just a few blobs of ice cream. For that reason I ordered for my daughter but only had a coffee myself. I’m all for treating my family but not so keen on getting ripped off if I don’t believe it to be good value.

Came here today, staff are all helpful and very pleasant, milkshakes and waffles lovely and fresh, very enjoyable, definitely visit again 😊

Came here on Sunday morning, was served by 2 lovely girls who helped me decide what I wanted (Create your own crepe) and had a vast knowledge of the menu and what to recommend. It was lovely to see that even though it was bar service they still were happy to have a conversation and help with ordering as opposed to being robots.

Came in Monday morning with my friend, the manager came over to seat us and was happy to stand and chat about the developments in the town! Not something you get these days! 2 waffles were absolutely delicious! Really impressed! Don’t believe the bad reviews - clearly people have nothing better to do!

I tend to come in during the day and have a white hot chocolate in which I’m always greeted by friendly staff with an awesome attitude... the manager helps to reinforce their staff with rewarding them for their Good effort with recognition of their good deeds (managers name was fran btw) but yeah lovely drink would recommend

I would not recommend this shop to anyone simply because of the manager, the staff seem lovely enough was seated by a young girl who was very happy and smiley, the food was lovely and all but I hated to see the way the staff were being talked to by there manager, even if they asked simple questions like what to do next she would snap at them as if they had done something wrong?! The staff do not deserve to Ben treated this way and I don’t want to hear her swearing around my children I will not be returning again!

For the price it is well worth it. Staff are friendly and helpful. The atmosphere is pleasant and relaxing preparing you for your amazing dessert to arrive! Would highly recommend for an occasional treat ;)

Staff were very friendly and desserts were very nice, restaurant was very clean and quiet at the time of our visit.

Where do I start. Overpriced for an average dessert. The original wolverhampton dessert shop will remain the one and only for me. The manager had a bad attitude and looks like a child barely old enough to understand what work is.There is a serious attitude problem with her.I would not recommend this place to anyone, it has to be the worst place I've been . The manager Need a serious customer service training and perhaps should go back to school and 're train.

staff were very polite, seated quickly by a young girl. All started off great with wonderful customer service. we were told at the till that we had to write a review online to receive a free cookie dough. As we had already spent over £15 (which is the specified spending amount to obtain the free cookie dough) I was quite baffled as to why there was a catch. The gent that served us seemed pushy about getting reviews, we were then asked how our food was and if we were enjoying it, after answering we were then asked again to leave a review online. no where does it state that a review has to be written to use that coupon/ voucher or any other. not happy with pushy staff!

We entered The Little Dessert Shop at about 9:05 in the evening, and stood by the "Please Wait To Be Seated Sign." After about 5 minutes of being ignored, I teetered my head inside. Despite gaining the attention of the staff, we were ignored again. They should really remove this sign if they do not wish to seat their customers; and from our experience of this restaurant, to introduce the venue in this way will lead to many customers being disappointed. A better idea would be to just have a trough of food in the middle of the room and have a man on the door charging £5 for entry.

Thought we'd try the Little Dessert Shop before a theatre show on a Saturday evening. Walked in at about 6:30pm to a not particularly busy restaurant. Stood by the "Wait to be seated" sign for 10 minutes in full sight of the staff and they just completely ignored us. Left in disgust and went to the nearby McDonald's instead. Won't bother again.

I went on Saturday 5th with my friends for one of their birthday celebrations. The staff were polite and nice. We got our food really fast for how many people went and we areally all really pleased with the food we got. I would definitely go again.

I came here with my friends and the Staff were polite and helpful , food is delicious. Really enjoyed it . I will be going back very soon . Great place for all ages to go .

I visited the shop late on Thursday evening with my son. We were greeted with a welcoming smile. The staff were very helpful and helped us to choose something that would suit our taste. Being on a diet myself the young lady that served us was very keen to help me find something that I could choose without too much guilt. The manager came to our table and introduced herself and asked if she could help she calculated the exact calories for me. Amazing customer service. Made to feel very welcome. Will be coming again.

I came here with my partner and was hugely disappointed. It was just like ordering a normal dessert in a normal restaurant but paying double the price. Yes it was nice but nothing special, it also took 30 mins for it to arrive at our table, we even considered walking out. Staff wasn't helpful either.

I had checked my mums bank statement and over charged rang up a guy told us it might have been cash back and he told us he would ring back but never did a few weeks later went it the shop Sade they don’t do cash back didn’t explain what had happened so asked For sort code and bank account number but no apology 25.00 pound they over charged us.

After waiting to be seated at 9pm in between the hustle and bustle of three whole other customers, I was sat next to tables of dirty dishes.

Had the kinder breno milkshake had hardly any taste cookie dough was very gritty. Overall i wouldnt recommend it paid nearly £10 i feel robbed never again its just a place run by kids who in sorry dont know what they are doing

I have been here a couple of times now and both were pleasant, it is definitely not somewhere to make a regular visit unless planning on going up a few sizes in waist, I have always shared a waffle with my girlfriend and it is a good price and pretty quick service

Staff were friendly, we were directed to a table and told how to go about placing our order. Lovely selection of desserts available - a little too much to choose from in fact! I settled for a luxury hot chocolate with marshmallows and cream coupled with a scoop of gelato. My friend had a really colourful looking freakshake, that I can't remember the name of. It's great to see Stafford have a bit more life to the area.

I would not let any of my family eat here! I was standing at the cake and pay area, waiting to pay, a little blonde boy stared at me, and then walked off in the kitchen, he was so rude and not at all appealing to customers as he had a fag behind his ear. when I eventually paid for the stupidly overpriced food, I saw the dirty blenders and the filthy floor, the grubby windows and the most vile kitchen, I had eaten here about 6 months prior, and the kitchen looked great, food was great and the kitchen looked well managed, as to now it’s a pig stie, do not eat here!!!! Debating whether to report this to hygiene standards

We visited for desert yesterday and the place looked messy but there were lots of staff so we presumed it was because of a big rush that may have just finished. But we were rudely spoke over by two members of staff whilst we waited to be seated with no apology and then instead of clearing one of the many tables for us to sit on, they crammed us next to a table with a child who was smearing her ice cream over the shared bench seat and when I spoke up and asked for another table I was ignored. The mother and child looked like they would be leaving soon so we sat down.

Went with a friend for coffee and waffles. Was there at lunchtime and was surprised to find that there was only two other customers in. Had the banana waffle which was delicious. The best bit was when they gave us a voucher for discount on our next visit. Not to be visited if you are on a diet !!!!

I was a bit dissapointed today as my little brother and I decided to make a stop here. It took a while to find something I fancied as the menu is a bit on the full side. I decided to play it safe and check with the staff to see if the cookie dough was safe for a pregnant woman, after first being told that it is safe I went up to order. However when I got to the till I was told they were calling head office as they wasn't sure. Double checking is ok yes but I feel like in the end the staff should be trained properly and know this sort of stuff. Head office didnt answer their call so I ended up having the kinder waffle and my brother had the cookie dough. We both enjoyed what we had. However i felt a bit on edge eating the waffle as it was slightly undercooked, no one came to our tables to ask how our meals were. All just an average experience.

All I can say is never again! Dirty tables, rude staff and it's run by kids, over priced!

Tried the place twice will not be going back a third time - poor service - waitress rude - told us to wait when we asked her to clean our table - told to wait to be seated whilst they took their time laying tables - overall experience poor - another dessert shop opened in Stafford will try that one - anything got to be better than the little dessert shop

I was unexpectedly in this area at 2100hrs on a Thursday evening, and seeing this venue was open, decided to try a dessert and milkshake. I looked through the extensive and well-presented menu book, and selected a dessert and a milk shake; both were very tasty and well presented, and very enjoyable to eat. It was only on returning home that I looked at the Tripadvisor reviews, and realised that several recent customers have been very disappointed with their experience. I hope that the venue rectifies the errors that others have experienced, for it offers a unique experience in Stafford restaurants, and could do well.

I took my son here as a treat and won’t be going back. We had a long wait for the desserts to come out and my cake was stale. My son had ice cream and did enjoy it. Tables were too close to each other and the prices were silly. Don’t bother☹️

Plenty of spaces visible, but none available because they hadn't cleared the vacant tables. Tables only got cleared when someone wanted one, so you sit next to a table filled with the debris from the last customer there. Cleaning materials left on the collection counter, and not being used to clean the dirty tables. Coffee was slow arriving and stone cold when it came. Oh yes and the coffee; if you think Mellow Birds is a bit powerful, you'll love this stuff. Asked for no ice-cream etc with the dessert items and still got charged full whack for them. The brownie when it arrived looked more like something I scraped off my boots after walking across a ploughed field. No-one appeared to be in charge. Staff had all the responsiveness of a rather dim sloth on mogadon. Decor still had the package backing panels visible on the back! Oh and the decor. The design was clearly done by someone more used to designing curry houses than coffee shops. Which would have been great if it was a curry house. Food was poorly presented, signage was scribbled on and sellotaped to the counter. As I left I told a couple just entering to go somewhere else. Worst place I have been in years - no, probably decades. Will never go back, and will tell everybody I know to avoid like the plague. Which is probably what you'll catch if they don't start cleaning up in there.

Decided to visit the Dessert Shop after we had been out for a family meal, seriously wish we hadn’t now. Upon arriving there only seem to be two staff working on the shop floor, we noticed that a few of the tables still had dirty used cutlery and plates, so we chose a table which was clear but had to ask for it to be wiped over, which by the look on the face of the waiter he didn’t seemed that bothered. This company needs to train their staff on customer service as they made us feel unwelcome and were not at all friendly.

The lights next to the window are too low and need adjusting.

As it was my sons mothers birthday I thought it would be nice for us to go to the little dessert shop as a treat. On arrival we we treated and seated very well buy a polite young lady, potty the rest of the visit did not hold up the first impressions, on waiting to pay for my order the card machine was not working correctly and the staff were having problems, the young girl call over the person in charge and he had to ring, what I can only guess as the manager this whole process took about ten minutes and all he had to do in the end was press menu and then another button. I thought to myself theses things happen so I wasn’t to bothered about this. What does bother me though is that I’m paying a premium price for what is meant to be a quality dessert, I ordered 2 crapes a bugs bunny ice cream for my son and payed extra 60p for sprinkles on his ice cream if it’s not bad enough to pay £4 for one scoop of ice cream to pay 60p for what was about 10 pieces of sprinkles I thought they were having a joke. I also ordered a coffee and a cup of tea they turned up at the fame time as the crapes witch was ok only to find that my coffee had been stood for that long before bringing it over it was stone cold , I notified the waitress who was very sorry and replaced for a hot coffee, no worries I thought and began to dig into my American guilt crape this was ok I thought for a cold pudding not that I’ve ever had a cold crape before defiantly something I wouldn’t have again, in getting through half of this the waitress came over and I just thought I’d ask the question is this meant to be hot? She said yes! And asked if it was ok? At this point I thought I’ve got to say something, so I informed her it was again cold and I was not very impressed and that I would not visit here again. She then said I will have a word with the kitchen staff and ask then I said please don’t bother as I don’t want to eat another one, expecting her to offer some sort of refund but nothing just a sorry, a myself and family were leaving, to my surprise there was another lady complaining about the food.

Visited the little dessert shop for the first time but will not be our last. Beautiful desserts and drinks, Jack was very obliging when we arrived and very informative and attentive areally lovely visit see you soon

Visited with a friend, had a waffle with lots of Nutella and ice cream, my friend had the cookie dough. The waffle was lovely and light, my friend really enjoyed hers too. We were very impressed, and will definitely return.

It was an evening visit with my partner. We came in waited to be seated for couple of minutes. We could see several tables with dirty plates and cups on them as nobody cleaned the tables after customer left. The manu looked great and we were quite excited. We both chose crepe and hot drinks. We waited quote long even there were only few customer there. At first sight the dishes look amazing but we were very disappointed after we tasted the food. The crepes were very tough and difficult to cut. The taste was dull. It was quite obvious there were not fresh made but prepared and unfrozen. Can make much better myself at home. Even the hot chocolate and latte was terrible. So watery and almost no flavour. Big disappointment overall.

Went today 6 of us service was fast but my friend had a hair in crepe so she told them and asked for her money back but the manager said they do not do refunds my friend as to get in touch with head office. We will not be going back and if you ask to change your ice cream with the crepes they charge you 1.60 not good.

Nice decor, but haven't maximised the space as there wasn't very room for the push chair. Food Ok, very sickly so had to box it to bring it home. Service was alright but not great, considering loads of people work there

Went last week and the crepe had fluff in got sent back. The staff didn't care and had a bad attitude towards our group. Food didn't come out warm either. Won't be returning.

What a joke had to wait 40 minutes for a cold pancake rubbish don't waste your time or money unless you've got a spare hour

What a treat !!! Our first visit to this outstanding venue, the ambience is without doubt inviting and the concierge James was very pleasing both in manner and politeness. The food was sublime. 10/10 for a thoroughly enjoyable experience.

First time we went, we asked for Red Velvet Cake.

Quality of food is excellent even if having to wait a little... great niche product these guys have got here.. front of house very polite and attentive... as with most new business needs to settle in and standardise it staffing duties etc as some staff doing lots of different tasks and missing some of the simple more important ones..

Took my granddaughter here with other grandkids for a birthday treat. Was very busy but they managed to fit us all in. They had a lot of choice fro normal diners but for coeliacs or gluten free there was 2 items. Carrot cake and a muffin. I opted for a muffin. Bad mistake. It was as dry as sawdust if not worse. I ordered cream, then extra cream and then a chocolate shot to help hydrate it to no avail. Staff weren't very interested. It was ship em in,feed em and ship em out. Staff member brought food out one by one. There were 9 of us. She had 2 hands. If we asked anything she snapped so due to this I decided not to complain about my muffin. I wouldn't go again. I would thoroughly recommend Mad Hatters Tea Emporium instead which caters to free from food and desserts. I will not be back at the little dessert shop

I had heard how good this shop was, but was very disappointed with the service and the food,We were asked to wait at the door for a table, several were vacant, but waited almost 10 mins before we were seated, given a menu and after selection visited the counter to order which again took about 5mins I tried to order with a member of staff but she informed that she was busy and to order withChrissy. It was then a 30minute wait before the dessert arrived .It could only be described as average and grossly overpriced .Chrissy did her best to make the visit more pleasurable, but the staff were predominantly young girls who appeared to have no supervision and no sense of urgency.Not a place I would want to visit again

Absolutely first class desserts with a wide variety of choice, but the occasion was completely spoiled by firstly waiting over 30 mins for desserts to arrive, minus one another 5 minutes wait, then a further 10 mins for two drinks to arrive

Visited last night when it was fairly quiet, ie. no queue! We've visited the LDS in Wolverhampton before so knew the food would be delicious. We arrived as two waitresses were coming in to begin their shift, the lady on front desk completely ignored us and had a conversation in front of us for quite some time. When she finally got round to seating us she looked around the basically empty room and after a long pause decided she would be able to find space to seat us.... right by the door! We request another table and she did seat us and provided us with extra cutlery that wasn't already laid out.

My wife wanted to visit im not fussed about puddings so I went along as you do.

The desserts are so yummy and very filling, with cream and ice-cream as desired. This is a new coffee and dessert shop and well worth a visit.

After a nice meal out we decided to stop here for pudding and that was mist definitely the right choice. The puds are unbelievable really good value for money massive and a great choice to choose from. The staff were very friendly and welcoming also the place is decorated to a high standard. We will definitely be back soon

The deserts here are lovely. There is quite a lot to choose from, with waffles, crepes, ice cream, cookie dough and many more. There are also many beverages to choose from.

First time visit and going Of recent reviews they don't put me Of I thought I would give it a go! Desserts were perfect. Was seated straight away was quite busy so no problem there also staff were very friendly approachable and chatty. Would recommend this place to anyone

I visited late in the evening to have some tasty desserts with my Lady and after reading some othet reviews I was ready for disappointment.

This is more an ice cream based dessert shop because everything is based on ice cream - ice cream waffles, ice cream sundaes, ice cream crepes, etc. There are a few cakes and cheesecakes but nothing like apple pie or sticky toffee pudding. This isn't a problem, just an observation.

I visited this place with my family and was looking forward to what they had to offer. Unfortunately, as we cannot seat ourselves and must wait to be seated, no one came to us for a while and when they did they only left saying they would get someone else to seat us. They were not busy at all as there were still plenty of seats available. My family and I did not want to wait and pay for poor service considering this has only recently opened, no effort was made.

Had a strawberry and banana crape which was beautiful - there was loads of choice on the menu Service good and quick will be returning :-)

Terrible service today I couldn't be more dissatisfied by my trip here.My friend and I approached the till to order our pudding to be turned away due to the till not being on as they were doing cash at 6pm, busy time of day probably? We sat down after being told to return in 10 minutes which we did, we then waited a further 10 minutes at the till listening to unprofessional conversations about members of staff they worked with! Fair enough they bought our pudding out fairly quick but they then left our milkshakes sitting for a further 15 minutes. We watched several members of staff walk past them! Safe to say I will not be returning any time soon.

My first visit and last visit. I will never visit here again. When I came into the Little Dessert Shop I was lucky enough to be greeted by a lady at the entrance and for there to be no one in front of us so she sat us straight down. So far so good. She then took us to a table (which was extremely close to the table next to us, so they obviously want to fit as many people in. However, it was a very tight squeeze to get between the two tables where we were placed and I am considered as very thin so I would find this a problem for many other customers). The waitress then told us that she was going to get the menu for us but 15 minutes passed so we felt that we were forgotten about. My friend asked another waitress that we have been waiting for 15 minutes. This waitress immediately went to get us the menus for us. The staff are polite which is why I have given the dessert shop two stars. When we ordered our desserts I was told after I asked for a dessert that contained brownies that there was no brownies left. I would expect food to run out but there are many choices on the menu that contains brownies so I would have expected that there should be more brownies. It took us a while for the member of staff at the till to take our order then it took a further 30 minutes to get our desserts. There was also a fair queue at the entrance. After some time the queue had extended outside of the door. However there was no staff at the entrance to show the customers where to sit and there were many empty tables that were empty. When a member of staff finally directed the customers to the tables after waiting in a queue for no reason for 5-10 minutes non of the customers had any sort of apology. When it came to the desserts we weren't that over struck either. It is reasonably priced for the amount of food you get but I found it extremely rich. I had a sundae which was quite nice and my friend had a Ferrero Roche cheesecake which she did not enjoy. For a large dessert I would not expect it to be so rich. I would not recommend this place and would never come here again.

Already I have seen the reviews from others that were witness to the disgusting way I was treated on Saturday 29/7, Our first visit today as a family, having stood in a queue for over 15 minutes and the queue snaking out of the door, there was still no front of house person to seat us, we counted 6 empty tables inside and 3 empty outside. A lady from the back of the queue walked through to ask why they weren't seating people to be told, we have no cutlery???? I actually rang the shop whilst in the queue to say there were at least 8/9 people waiting and nobody had come to seat us or even come to explain why we weren't seated with so many free, empty tables. A lady came over and said we have no cutlery, by this point we were all fed up, I asked for head office number and was promptly asked to leave the shop??!!! I kept asking for head office details, she refused to give them to me and kept telling me to get out. I could feel myself getting upset as this was in a queue of other customers, I am registered disabled and I have a brain injury, I don't expect special treatment though, I would have thought that using a walking stick and knowing I had stood for over 15 minutes I would have been offered a seat, but no, I kept being asked to leave as she say I had a bad attitude, I can assure you I was not rude once, I showed her my brain injury card that I have to carry with me which states I suffer from social anxiety and have balance problems and can become distressed, she didn't even look at it, just told me to leave, all the customers in the queue decided they were leaving too, several of them told her her attitude towards a disabled person with a brain injury was disgusting, she never replied to them. I have never been treated like this, I hate showing my brain injury card and she made me feel so small. I left in tears, the other customers who walked out in disgust all comforted me and said they were shocked at my treatment, and all I did was ask why we'd been left to queue for 15 minutes without being acknowledged. I spent the rest of the day upset because of one ignorant member of staff that has absolutely no people skills. My first visit was just awful, I never got to try their so called wonderful desserts and I won't now as this is easily the most shockingly staffed place I have visited and if they think it's ok to treat a disabled person in this manner then the whole company needs a shakeup.