Little Dessert Shop in Birmingham

My daughter and I tried this place out as she's never been to a dessert parlour before. The decor is beautiful, very relaxing, and stylish. Staff were very friendly and easy going. And the food?! Oh my goodness! ❤️👌😌 My daughter says it's the nicest thing she has ever eaten! It was the oreo cookie dessert with ice cream in case you're wondering. We'll definitely be back!

They are very slow and there is always a mistake in orders. If you go at night they are very tired and do not care about the customers.

The female workers there are so rude and so meady. They be so friendly with the guys but when it comes to women they have a face on. Customer service is terrible in this place, the people who own this need to sort their staff out. They need to balance it out by having men and women workers. Not just some moody women

Great service. Good quality deserts

Great place , really good service and food. Atmosphere is brilliant. Would highly recommend.

Quite possibly the best milkshake I’ve ever had! Flawless service, fresh ingredients and proper care and attention results in an experience bordering on the divine. Just brilliant. What a fantastic place to be

I have visited little dessert shop twice, both occasions hugely disappointed, first time I ordered a cheesecake which was frozen and when it came served I could even taste the ice within the layers. Second visit ordered the brownie with ice cream, bland basic brownie which I am sure they purchased from Costco, definitely not baked in house. Overall this dessert shop is poor in terms of quality and freshness. Will never be going back to this place.

I visited this store today for dessert around 4 pm. First of all, the lady who was working there doesn’t know any customer service at all and she was so uptight. I received no welcoming at all. Secondly, most of the ice cream containers were empty without cleaning and the signs of each taste was dropped into the container and the lady was taking the ice cream in between the signs which is not hygienic at all. And the worst part was the moment that the lady took the peanut butter ice cream and she used the same scoop for another taste without washing the scoop or changing it. She did not ask about any allergies and also did not care about nut allergies and use the separate scoop for each taste. This store truly ruined my day and I don’t know how can I trust any dessert shop anymore.

Amazing customer service and lovely staff.

Welcoming atmosphere and attentive staff !

Aroosa and amelia served us well. Desserts were lovely and friendly staff

Thank you to the lovely Aroosa & Amelia, the service and food was great!

Lovely experience. Desserts perfect and alot of effort put in for perfection. Aroosa and Amelia were very accommodating and friendly. Will be visiting again. Thankyou.

Delicious cookie dough and very attentive staff.

Safa Amelia Eden was amazing service will be back very soon

The shop looked nice however they aren't welcoming towards delivery drivers. The staff made drivers wait outside of the shop even though its cold. No respect towards drivers even though they are helping them in their business.

Ambiente agradable, asientos cómodos, buen servicio, siempre amable. Convenientemente situado con asientos en el exterior para cuando hace buen tiempo.

Amazing food and service I was served by safa who gave a warming welcome and smile and was helpful throughout. Would definitely recommend giving this place a visit x

safa was so lovely and very accommodating! :)

Came in today for a shake received great and fast service from safa! Coming back soon

I had a good experience there and was served by safa who was really nice and got me my dessert really quickly.

Very nice with nice food. Good customer service props to staff specifically safa

Had a lovely experience, Safa was great and gave us recommendations for what was good on the menu! She was welcoming and helpful :)

Safa had great service Help was amazing Will be back soon!

Delicious desserts, Beautiful atmosphere and amazing service by Safa. Such a wonderful experience. Will be visiting again for sure

Great service from Safa! Will definitely be back again :)

Definitely will be back again I had great service from safa

Lovely food and atmosphere. Served by safa, who is an extremely lovely girl and so helpful . Would visit again xxx

Safa - Has been amazing and food was served quickly

Lovely customer service experience and very warm welcoming girls

Great customer service from Safa and Aroosa. Really friendly and welcoming thank you girls!!

Safa gave EXCELLENT service big thanks to her

Safa was a great server 5 stars I will come again soon

i had the loveliest experience with Safa she was kind and polite. she was helpful as to telling me what she recommended. the overall experience was great thanks to her.

Great service from safa, checked up on us to see if we were okay with our food

Had a lovely girl Safa serve me. I’ve never had the pleasure of such a helpful and friendly waitress. She helped me navigate through the menu and highlighted what wouldn’t be suitable for my sister with a nut allergy. Such a god sent, extremely impressed with her service ❤️

I was welcomed into LDS with a friendly smile by Safa, her customer service was beyond excellent. The wait time was no longer than 5 minutes. I left a very happy customer😊

the desserts were delicious and very well made, my favourite has to be the fruit waffle, also the customer service made it a very enjoyable experience. 100% recommend to dessert lovers!!

Safa and aroosa was very lovely and friendly. The food was great and made to perfection. Definitely coming back here, very good service.

safa and aroosa were lovely, had a great experience definitely coming back again

Visited little deserts shop at kings Heath today, great hospitality and amazing dessert selection! Staff was very helpful, a special thank you to Safa for making our visit even better :)

Their strawberry kunafa is delicious and reasonably priced however we had a terrible experience and a long hair was in the food which was very off-putting and made us not want to eat it. I hope they’ve started taking hygiene seriously by using hairnets etc as it’s the bare minimum. Asides that the lady inside was working alone and was busy packing online orders- took over 5 minutes to come to the till and take our order (not her fault she was working alone). Food and desserts delicious- management needs to sort out front house hospitality and the ambience in store its pin drop quiet.

Fui allí alrededor de 19. 45 . Pedido en la caja como ningún servicio de mesa. Solo hay otra mesa ocupada. Así que el lugar estaba muerto, sin ambiente ni música. 4 camareras detrás del mostrador hablando. Pedí batidos y pasteles listos. Esperó 45 minutos hasta que llegaron los batidos. Y otros 10 para los pasteles. Tienen WiFi para invitados, pero nadie sabía la contraseña. Llegó otra mesa, se ordenó, luego esperó 30 minutos, luego se fue después de no recibir nada. Si este es el servicio cuando está muerto, que Dios te ayude si hay más gente.

Ordered my food online and it still hadn’t arrived after 2 hours we called and they lied telling us they had handed it to the driver and the driver told us he’s still waiting for them. Absolutely ridiculous service!!!

Didn’t deliver my food to me, was so rude. Did even attempt to come to my door

I'd give zero stars !!!! Two hour wait ! Answered the phone yes, you joking! Will be requesting a refund

Love the waffles with chocolate and strawberries and would come back eveytime

Staff were nice and service was great

Needed a sweet treat and this place was perfect. The desserts were soo nice and the service was amazing, the girls were lovely

visited little dessert shop today, Amelia was outstanding with her customer service, manners, and the deserts she made were the best ever compared to other branches. The deserts looked like Michelin star standard. Didn't take pics this time as was too nice to wait, had to eat it all quickly. Definitely Amelia needs to become the Mamager and pay rise ASAP please.

i asked for strawberries and i didn’t come in

Muy buena comida pero tener que esperar casi 50 minutos para conseguir nuestra comida teniendo en cuenta a la llegada casi ningún cliente Parecía más interesado en el lado de la comida para llevar del negocio que caminar en personas

Pedido a través de deliveryoo y tomó más de una hora y media en un martes por la noche. Ni siquiera contestan a sus teléfonos, así que me mantendría bien lejos de pedir desde aquí. Tuvimos que ir a la mezquita a rezar y no pudimos cancelar la orden.

Mi amigo pidió un batido y una taza de té. Se burlaron de ella la joven en el mostrador para su elección. No le gustó esta actitud, ya que esto es lo que le gustaba y estropeó su tarde en Birmingham.

I visited the place at 1 PM on Saturday and found it quiet and very peaceful. The environment is beautiful and undeniably Instagram-worthy, while the staff were kind and welcoming. It’s definitely a great spot to catch up with friends over non-alcoholic drinks and desserts. I ordered the passion fruit espresso, and my friend opted for the passion fruit lemonade. It was my first time trying a passion fruit espresso. Although my palate isn’t overly refined, I really enjoyed it. There was a subtle citrus note if the passion fruit, which in turn balanced the natural bitterness of the coffee and resulted in a smooth, refreshingly light drink. In short, it struck a pleasant balance without letting either the passion fruit or coffee dominate. My friend’s passion fruit lemonade, however, leaned a bit too sour for my taste. I also ordered the red velvet cheesecake and Victoria sponge cake to go. While I haven’t tried them yet, the presentation looks promising. The cheesecake appears to use real cream cheese for its cream, and the texture of the red velvet cake seems perfectly moist. Likewise, the Victoria sponge looks wonderfully soft, reminiscent of memory foam in its gentle consistency. I look forward to updating this review once I’ve had a chance to taste the cakes.

Ordered strawberry kunaffa it was as delicious as the real Dubai chocolate. The delivery was super fast and the instructions were rightly followed

Perfect service and great desserts

I have been to many dessert places and this is the BEST out of all of them!! Highly recommend you going. 10/10 for everything such as food and service. Staff member are extremely friendly and kind. Make sure to make your way down if your ever in the Kings Heath area

I’m very disappointed, I wanted a treat & it turned out to be irritating…. we were told that we’d be waiting 40 mins, once i’d ordered I asked how long it would take, I was told 25-30 mins… we were waiting over an hour for our desserts and I ordered french toast that was quite obviously re heated, it was dry, chewy and absolutely drenched in the toppings that I chose which made it sickly, a cake that we ordered wasn’t in stock, but we were told when the rest of the order came out… then we were told to choose another cake & the woman said she’d be back in a min… I was then irritated as all the desserts we had was finished & the new cake wasn’t even ordered let alone brought to us… so we went to the front and waited ages again for a cake to go into a box…. we then left without the ice cream and had to go back in when I was handed 2 instead of 1, I understand that this was them trying to make everything ok, but at this point it was ridiculous, the dessert wasn’t ok but we didn’t want to waste money nor wait another hour onwards!!!! annoyed I paid so much money for a crap time!!!

Was served by Amelia who recommended the cookie dough and it was really great, can always count on good service here thank you!

super kind staff, excellent service, everything we ordered tasted great, its a lovely spot & will be recommended to friends & family

If i could give 0 stars i would. I order of uber eats from here loads of times and after what i witnessed today NEVER AGAIN. Went in to order for collection and had to wait a awful long time. During this time not one of the girls wore gloves. They were picking up the waffles with their bare hands. They kept touching surfaces, phones, till and than touch the desserts and put them in the box . The way they spoke to delivery drivers was DISGUSTING. They would ask a simple question but they would respond in such a rude manner and tone. I have never witnessed something like this in my life. I asked for where my order was and they didn’t even start it yet but the girls was stood there doing nothing. The girl who took my order was the only decent worker this place had. The other 2 are nothing but a jobs worth and they should really learn how to speak to customers as well as the drivers. Im so glad i seen all this with my own eyes and will never be getting anything from this disgusting unhygienic place ever again

I came with my family we ordered cappuccino, flat white and waffle with a strawberry and extra ice cream, The waitress told me The waiting time 15 to 20 minutes after that, it’s okay. I wait more than 35 minutes than they send me the drink, it was cold . It was the same two cappuccino no flat white we drink the cappuccino another 15 minutes they send me the waffle. The taste was called as well. Honestly, I didn’t enjoyed it.

Great place to dine in for desserts, the decor is cute and desserts are amazing. Service was excellent and staff are friendly. Would 100% be coming back again!

I had high expectations for this dessert shop, but unfortunately, the staff completely ruined the experience

I came to the shop today and was greeted nicely by all staff, everything was organised and my order was spot on. The food was delicious and the waitress with the hijab that served me was polite and well mannered also was very helpful when I asked for water and more cutlery... would definitely recommend everyone to go down and try it out.

Went for a birthday. Fantastic selection of desserts, you won't be disappointed! So huge and delicious. Staff are amazing very friendly will definitely be going again soon!

Best service deffo recommend and the deserts 10/10

I was served by a lovely girl great service and food was made very fast

The service is slow which lets it down, the girls in there are lovely though. Food and atmosphere are good!

It wasn’t amazing, too much crunchy stuff in the pistachio spread and not much sauce

Worst reception I get on purpose they don’t answer call goes straight to answer phone we tried contacting deliveroo they have said restaurant don’t answer but goes straight to answer phone the delivery driver have said he been waiting 15/20 min because staff too busy chatting giggling wasting time not making the orders what can the drivers do to wait and when we do get the order it’s cold waffles turned out

Food looks like it is not freshly made

Somehow the stuff that was meant to be warm was cold, and what was meant to be cold was warm. the driver took 5 minutes to arrive, so clearly the food wasn't stored adequately when waiting to be picked up

very impressive highly recommend 100/10 for everything

I popped into Kings Heath Dessert Shop the other day and it was a real treat. The vibe was super laid back and the staff were really friendly, making me feel right at home. I had a waffle that was crispy on the outside and soft on the inside, loaded with awesome toppings, and the milkshake was thick and totally hit the spot. Everything just tasted amazing and was served in a very down-to-earth way. I left with a big smile on my face and can’t wait to go back for another round of delicious treats.

very good service quick food very impressed the owner is a good chap as well definitely would recommend it for people with kids or not

Very good quality highly impressed

Wow such a good atmosphere and the quality of food is high

Highly impressed would definitely recommend

very impresed of the quality highly recommend

Customer service was at a high level,very delicious waffles.

The deserts were absolutely delicious and the service was 10/10

The brownie, kunafah and strawberries were 10/10. Everybody is doing it but not like this place.

Very impressive good food.Very good service.

This food is very tasty,all my kids enjoyed it and the place was very stunning

Great service, very friendly and helpful and the desserts are so good never had a bad experience.

Amazing Desserts and excellent customer service will make sure to come again shout out to ihsaan🫡

Been there many times food and service is always good definitely recommend will be back soon. (wanted the girls number) 😂

would’ve been 5 stars, the dessert was lovely but i found a black hair in the food, it looks lighter because there’s pistachio all over it. the girl at the front was so kind but i think she should be wearing a hairnet if she’s preparing food.

amazing shop amazing service shoutout ihsaan

10/10 Food, service and atmosphere. Nowhere like it. Thank you very much, will be back!

This place was very nice and the worker was lovely and kind while taking order or just in general. Love the food, it was very yummy and fresh and honestly it was so good.

Great service and dessert. The two lovely ladies working were amazing and very welcoming.

waited two and a half hours for my order which I did not recieve and on my app it said delivered. restaurant was not helpfull at all. last week I ordered from same place and yet again waiting waited two and a half hours and they cancelled my order with out a reason . not happy at all. no apology no compensation. not happy

Driver never delivered food via Just Eat. Tried to contact shop to confirm but they wouldn't/couldn't replace stolen order and said to contact Just Eat, even though Just Eat take a whole week to reply. They wanted me to pay £55 worth of food again but I had used a discount code. Completely wasted a 40% discount code!

Delivery time kept getting pushed back despite the driver being in the shop waiting for the collection.

if your looking to get the new 'viral' strawberry pistachio kunafa, do not go to little dessert shop, they charge £8.50 for 5 strawberries for a bit of kunafa and a pot drowned in chocolate to cover the fact they barely added strawberries and the pistachio kunafa. honestly save your MONEY when it comes to this place, will never go here again.

French toast was hard and not edible! The strawberry shake still had icy forms in it! lacked taste so dissapointed

Great services and and nice atmosphere