Alam in Birmingham

Went there couple of days ago for iftar. Ordered Nihari and lamb karahi. Lamb karahi was on the bone but full of bones and nihari was real disappointment too much spicy and shank was covered with 20g fat which i have never experienced before. But staff was welcoming and they told me nihari is our famous dish here. they really need to work on nihari i must say.

Alhamdullilah, the food was okay. The portion size wasn't great but then again it wasn't that expensive relatively. Unfortunately our server wasn't very friendly, however the other staff made up for it. We were provided with complimentary tea and ZamZam water. It has been a while since I last visited the restaurant but I remember it being better than this occasion.

Today we went to Alams for iftar. All I can say is the service was atrocious. You expect some of a wait for orders at iftar and we a table of 10 were patient and waiting. When a few of our drinks came and one starter we still waited. It got to around 40 minutes wait and we asked where our drinks were, the waiters were frustrated and sighing at us saying “it’s iftar, things are slower” but we could blatantly see every other table around us wit their drinks, starters and then their mains! Every 20 or so minutes, we would ask again and our waiter would still persist, that we were being impatient. We had a small child who was hungry and most of the table had fasted the whole day. When it got to around 2 hours waiting, with only one started received, not all the drinks. We asked another waiter and he appeared shocked that we had not received our food, by this time, the restraints was emptying out people were going home. We went downstairs and complained, our food was nowhere in sight. We had to ask for an apology from the staff! It was awful. They reluctantly gave us a 15% discount when they eventually sent our food. I will note we were the only group of black Muslims in the restaurant. Another group of black male Muslims also complained as they had a similar experience. It doesn’t look good for the restaurant. It felt like racism. Really disappointing to experience this in Ramadan. I hope the restaurant reflects. We gave them the benefit of iftar being busy, but after waiting over 2 hours it was really terrible

I had an amazing experience at Alam Restaurant. From the moment I walked in, the service was impeccable—friendly, attentive, and professional. The staff went above and beyond to ensure a great dining experience. The food was absolutely delicious! Every dish was prepared to perfection, with fresh ingredients and rich flavors that truly stood out. The presentation was beautiful, and the portions were generous. The ambiance was warm and inviting, making it the perfect place for a relaxing meal. I highly recommend it and will definitely be returning! Ps: leftovers were also delicious the next day! Thank you again

Mohammed hashim 10/10 service it was wonderful.

Amazing evening with my friends! Great food and atmosphere. Highly recommend 10/10. Will definitely be back!

10/10 service and food as usual👏🏽

The service was very good. They gave complimentary fruit and small bottles off zam zam water and karak chai. Food was served hot and would definitely come back.

Everything was fantastic. The only problem we had was we were basically kicked out by one of the waiters because they needed our table before we could order desserts and that waiter was very rude

Great staff. Very polite staff. So professional. Free desi chai during Ramadan. Very good prices

Amazing service and ambience! The staff were so helpful after what I’m sure was a tough fast for them too.

Superb food, and the service was outstanding! We ordered chicken biryani, Parmesan chicken and lamb chops. The flavour was so authentic, reminded me of home! The restaurant ambience was fabulous too, clean toilets and very classy decor. That only added to our experience. We will totally recommend Alam to everyone!

Fully Decorated place, service is great. Lambchops were terrific, and Biriyani was salty but didn’t realise until got sick the next day. The takeaway meat box Achar Gosht was full of chemicalised Salt and bitter as sick, roti crap. Had to throw it in the bin. Conclusion: people are welcoming to the decorated place which is reflected in price. They may need to question the kitchen about why the spices went wrong. Editing eyes: when “ kitchen staff play passively “against boss ! then eatin' is occasionally good but, the takeaway is always poisoned. It makes it dangerous for all.

Good food, great ambience and excellent service. Especially thanks to Mr Mohammad Hashmi who was very pleasant to us.

I had the pleasure of dining here with my family during Ramadan, and I really enjoyed dining here. The ambience was beautiful,the food was delicious. Everything was so so perfect and outstanding. Special shoutout to Hashim, who went above and beyond to ensure our dining experience was exceptional. Highly recommended

I had a frustrating experience at Alam Restaurant in Small Heath. To place an order, you have to scan a QR code, which takes you to an online menu. However, it forces you to register and sign up before you can even order – which is unnecessary and annoying. On top of that, of you want to connect to their WiFi, which doesn’t work properly because the process only allows facebook sign-in other methods don't work i.e. google sign-in or their non-social platform form, making the whole process even more frustrating. No one offered us a physical menu either, which would have made things much easier. Not one waiter or worker showed compassion for the long wait or acknowledged things weren't going to the expectation of the customer and they didn't even check if our food was ok. The prices are also quite high. The service was poor as well. I waited over 50 minutes for food, and it was just for a table of two. I understand it was a busy day and it's ramadan but for a restaurant as big as Alam, the kitchen should be able to handle the rush better. The food itself wasn’t bad, but the overall experience made it not worth it

Such a lovely place went here for my cousins birthday so welcoming honestly recommend for a chill and peaceful time

Amazing food and warm service! Great atmosphere. Would highly recommend

The customer service was appalling. We ordered food before Iftar and was told we would get the food after 20mins. It didn’t come until after over an hour and the chicken parmesan was chewy the achar gosht was not nice. The staff were ignorant. I would never go there again.

Absolutely atrocious all over disgusting food and staff morale and behaviour

Last night 7/3/2024 best ever experience in Birmingham at alam everything was great this is my first time in my life i m giving review to any restaurant by my own i feel that they deserve review

Mohammed Hashim gave great service.

Great customer service, lovely atmosphere for family & romance. Many good options but, I’ve only had two (smash burger and sirloin steak) which were both upto standard :)

Chai with a white chocolate cookie dough Beautiful restaurant, accompanied by calm music. The waiter was super helpful and prompt with taking orders. Thank you!

So I ordered a chicken burger and chips. The burger was tiny with one lettuce leaf and tomato slice in it along with mayo. Without the sauce it was bland.the chips were terrible. They were dried out and crispy like crisps!! Don't know if they had old oil that created that effect. For the price I expected much more. My local Rio's provide better food. Won't be buying from here again.

They seriously need to serve like a restaurant! They bring each person’s food separately. One person is eating, after 5 mins they bring another dish out. Serve all of the table at once! Ordered med-rare steak and it was really undercooked almost Blue. No apology just ‘oh it just needed 2 mins more cooking’.. Rib eye steak is usually one piece of thick steak yet they served 2 pieces of thin meat. Burgers and chips portion size are very small

Good food, excellent service, Muhammad Asham looked after us well, service with a smile

No tap water. Waited 10minute for 1 bread! The sea bass was a small portion and the steamed vegetables weren’t nice.

Mohammed Hashim was a great waiter!! Gave us a great service!

Muhammad Asham was a great server, will come again soon. Definitely try movenpick icecream

Poor service. We went there as a family. They brought the food one person each 15 minutes. We didn't eat as a family. I got a Grilled Chicken Burger 🍔 that was so tiny I could eat with two bites. The chips could also be counted! It was a second time visiting here as last time we had bad a experience but we gave them another chance. It was disappointing again unfortunately. I never leave bad reviews unless I have no choice.

Held our first motorcyle meet of 2025 here at Alams. We met up for breakfast with circa 20/25 people and was concerned about how they would service such a number and maintain high standards of food. But wow... hats off to the staff. They wwrre well organised. Tables were served quickly and staff had it all under control. Not 1 complaint from the 20/25 attendees. Staff were brilliant. Service was brilliant and food was amazing. Jazakallah khair for having us and we will definitely be back for more inshallah.

Gone very down. You can see why it's virtually empty. Nihari hard in some places, inedible and felt uncooked. Too spicy for kids. Chicken dish very dry without curry masaalah. Overpriced. Two mains three naan one omelette and two desi teas over £55. Will not be visiting again. Save your money and go somewhere better. You're paying for fancy decor here. Food is awful.

Very nice food and experience. Excellent service from all staff especially brother Bisharat! Allah bless them all, Ameen

From all the good reviews I thought i will try out Alams. Honestly my paremesan chicken with chips was quite disappointing. The taste, the presentation it really wasn't for me. I ordered rotis with curry my children. The rotis were dry and cold. I won't be going there again.

Excellent as always. Very family friendly atmosphere and top-notch food.

Azim made the experience great! Great service and food was amazing.

Amazing food, wonderful service by Muhammad hashin, really enjoyed the atmospher in the booth. Will definitely be returning. You have to try the lamb shank nihari, and the biriyani! Great value for money.

came here first time today, food was great and waiter was very helpful forgot what his name was but he was nice, kept asking us if we’re okay and asking us if the food is okay, theme to the restaurant itself was great especially the outside part where i was seated thank you for your service would like to come again

I recently ordered pancakes and I have to say, they were the worst pancakes I’ve ever had.From the first bite, it was clear that these were not worth the price tag. The texture was dry and rubbery, as if they had been sitting under a heat lamp for hours. The flavor was bland, with no hint of the richness or freshness I expected. I’ve had better pancakes from a box mix at home, and that’s saying something. For the amount I paid, I expected a premium experience, but what I got was anything but. Save your money and look elsewhere if you’re craving pancakes – these are not it. A huge letdown and definitely not worth a second try.

splendid fella named waseem served me absolutely no complaints whatsoever food was cold initially he got it all sorted and brought out hot and fresh meal instead was very attentive and gave us good service would recommend to everyone to visit nice decor and aesthetic appeal

Good food and excellent service and atmosphere

Fantastic Birthday Party Experience! We recently hosted a birthday party in the upstairs hall at Alams and it was an amazing experience! The venue was perfect for our celebration, and the atmosphere was warm and inviting. We ordered from their set menu, and every dish was delicious, fresh, and well-presented. The prices were very reasonable, offering great value for the quality and quantity of food. A special shoutout to Hashim and Azeem for their outstanding service! They were attentive, friendly, and made sure everything ran smoothly throughout the event. Their professionalism and hospitality truly enhanced our experience. Highly recommended for anyone looking to host an event or enjoy a great meal! We will definitely be back.

10/10 service from the staff and the mocktails are surprisingly Good! Defo worth a visit!

I recently dined at Alam Restaurant and was blown away by the entire experience! The food was absolutely exceptional. Every dish was a work of art—impeccably presented and bursting with flavors that showcased both creativity and culinary expertise. The menu offered a delightful blend of traditional and innovative dishes, ensuring there was something for every palate. Each bite was a testament to the chef’s passion and attention to detail. Equally impressive was the service. The staff was friendly, attentive, and knowledgeable about the menu, making thoughtful recommendations that enhanced our dining experience. Their genuine care and prompt attention to our needs truly elevated the evening. Overall, Alam Restaurant exceeded all my expectations. With its superb food, captivating atmosphere, and outstanding service, it’s no wonder this gem of a restaurant deserves a five-star rating.

We were a group of 5 and was seated in the 'courtyard' area of the restaurant. We ordered a mix of items and the vegetable lasagne was ok but slightly bland with very rubbery cheese. Overall the food was average according to the entire group. But the experience was made worse when we noticed a flurry of RATS running around our feet whilst we were drinking tea after the meal. Whilst we were disgusted that vermin were running around a seating area/outdoor kitchen of a restaurant the staff found it slightly amusing, laughing at our reactions. The staff offered to move us and began laying down sticky traps (does make me suspect they have a regular infestation problem). They offered us free cake but we decided as a group we had to leave. We definitely would not return to the restaurant as this is a serious health and safety issue. I managed to get a couple photos of the rats in the seating area before we left and have attached in this review.

Alam Birmingham offers an exceptional dining experience with delicious food and top-notch service. The dishes are flavorful, well-presented, and made with high-quality ingredients. The staff is attentive, friendly, and ensures a great experience from start to finish. The outdoor seating in the courtyard is a beautiful touch, providing a relaxing ambiance with elegant decor and a charming atmosphere. Perfect for a delightful meal, whether you're dining indoors or enjoying the fresh air outside. Highly recommended!

Recently visited the restaurant and the food was delicious! The staff member with a headscarf was so lovely and delivered excellent customer service. I particularly liked the desserts, they had a variety of what to choose from and the presentation was great. An amazing experience, would definitely recommend!

I recently celebrated my niece’s 21st birthday at Alam Restaurant, 20 of us attended and it was an unforgettable experience! The atmosphere was warm and inviting, the service was exceptional, and the food was absolutely amazing. Every dish was full of flavor, beautifully presented, and cooked to perfection. The staff went above and beyond to make the celebration special. I highly recommend Alam Restaurant for anyone looking for great food and a wonderful dining experience. The Courthouse is stunning! Also, a big shoutout to the owner! Can’t wait to visit again!

Wonderful food and atmosphere!! Served by Muhammed Asha 🙂, very attentive and catered to us well! Thank you

Fabulous food and the service was exceptional. This is a must visit restaurant - you will love it!

the place was fantastic... food and service outstanding... the ideal place for family and groups of friends.

Went to alam restaurant with family and had a wonderful experience,very friendly and lovely staff and food was absolutely amazing and cooked to perfection ( both starters and mains) We ordered samosa chat ,mix platter and lamb chops for starters and achari gosht with murgh makhani and roghni nans, everything was spot on , thanks for looking after us and for your hospitality. Definitely will come again

Amazing reasturant went to celebrate my brithday today it ws amazing i had a lot of fun friendly staff catered to all my specialised needs i have many allergies and they dealt with it amazingly my fiance told them it ws my birthday while i ws at the restroom and they all made a great effort to help me enjoy it 😭😭 amazing scenery and picture spots specifically the gardens and i had a 10/10 experience overall i would rate it more if i could

I booked a gathering on the top floor with 12 people, the environment was wonderful, the food, especially the grilled chicken burger, was all amazing, i would definitely recommend this restaurant.

If your looking to go somewhere with your family don’t bother coming here unless you want to go home with food poisoning and for the manager to do nothing about and blame the fact that there’s a bug going round rather than accepting accountability. I came here for my graduation and we had made preorders, food seemed fine at first but prior to this the service was very slow, orders was all mixed and my family had to help serve the food because of this, a day later a group of my family that attended my graduation meal they all had food poisoning and fell ill due to eating at this restaurant. Contacted the restaurant manager in regards to this and he was very defence without conducting a thorough investigation to begin with. Attempted to resolve something with the manager but he than began to ignore messages. I wouldn’t recommend to come here unless you want you and your family to get food poisoning.

Si buscas ir a algún lugar con tu familia no te molestes en venir aquí a menos que quieras ir a casa con intoxicación alimentaria y que el gerente no haga nada al respecto y culpe al hecho de que hay un error dando vueltas en lugar de aceptar la rendición de cuentas. Vine aquí para mi graduación y habíamos hecho pedidos anticipados, la comida parecía estar bien al principio, pero antes de esto el servicio era muy lento, los pedidos eran todos mixtos y mi familia tuvo que ayudar a servir la comida debido a esto, un día después un grupo de mi familia que asistió a mi comida de graduación todos tuvieron intoxicación alimentaria y se enfermaron debido a comer en este restaurante. Contactó con el gerente del restaurante en. respecto a esto y él era muy defensa sin realizar una investigación exhaustiva para empezar. Intenté resolver algo con el gerente, pero luego comenzó a ignorar los mensajes. No recomendaría venir aquí a menos que quieras que tú y tu familia se envenenen.

Staff members were great and the Food was delicious with a lot of flavour especially the lam chops. Good portion sizes will definitely visit again.

Came here in January. Amazing, delicious food. The dynamite prawn starters and ribs were so delicious. Great range of deserts as well. Service was on point, everything was great about our visit. Will definitely be coming again. Thank you.

Came here with work colleagues recently. Staff were very friendly and accommodating, food was excellent, and the restaurant itself is gorgeous. We will definitely be back and would love to try the outdoor seating area!

5/5 stars! Alam Restaurant in Birmingham is a must-visit for a fine dining experience! The ambiance is stunning, with beautiful indoor and outdoor seating areas. The heated pods are a unique touch, providing a cozy and intimate setting for your meal. We opted to dine in the pods and were impressed by the variety of dishes. For starters, we had the fish pakora and lamb chops - both were juicy and amazing! In the main course, we indulged in lamb karahi, chicken karahi, biryani, parmesan chicken, and more! To satisfy our sweet tooth, we had the lotus cheesecake and cookie dough with vanilla ice cream for dessert. Our drinks of choice were lemonade and milkshakes. Highly recommend Alam Restaurant for its exceptional food, beautiful atmosphere, and outstanding service!"

Avoid this place its an absolute rip off, the bill came to £70 for food that normally be £30 everywhere else- Portions are very small. No water either. The mix grill they gave majority sheesh kebab less chicken. Quality of chicken curry very poor - no taste to it whatsoever. Decor ok . Service good . But your not getting value for money. Felt cheated

Not what I expected Food was below average

Amazing and aesthetic atmosphere. Staff were lovely and welcoming and the food was nice

Really nice atmosphere and delicious food. Well looked after by Mohammad Hashim. Offer the kids in house complementary.

Achar ghost was really good with bear roghni naan. We also got daal and it was not fresh and not so great. There is parking at the back of the restaurant.

Tuvimos una gran noche en el cuidado cálido, profesional y atento de Fahad y Suleman de Alam. Es raro en estos días encontrar un lugar que tiene buena comida, precios y atención al cliente. Alam no decepcionó. Esperamos un viaje de regreso pronto.

Why state it's open on Tuesday when it isn't 🤦‍♂️ The times were updated by owner so no it isn't a suggestion someone put in place. Wasted my time travelling from such far distance. And I called the number too and it said we do not do bookings. Its first come first serve. How else am I supposed to know it was closed

What a joke this is this is the 2nd time I have turned up and this place is closed despite having open on there website / and on the voicemail it says open 7 days drive over 1 hour and 40 mins to get destroyed and humiliated what a joke terrible

Amazing Food and top quality service highly recommended

Amazing experience today, brilliant service, absolutely faultless and even helped when my little boy spilled his drink and gave him a dessert on the house!

beautiful evening,service was 10/10 and the experience was lovely.Would definetly recommend and come here again.Haashim was our server and he was very hospitable and accomodating

Hashim our table host was incredibly quick, patience & very very compromising with my granddaughters 16th Birthday. Everything was 5 *** star. Just one reservation on the front door was close to the table. But that was nothing compared to the waiter Hashims service & taking care of us. 5***** HASHIM

great food, great waiter mohammed Hashim was such a fantastic man to be dealing with our family

We booked alam for my daughter 16th birthday. All was really good. Hashim was 10 out of 10 service and helped and was absolutely delighted. Nothing was too much for him. Thank you hashim

Un amigo de más de 30 años recomendó este restaurante, así que le hicimos una visita. Me impresionó mucho la decoración interior. Era espacioso, bien iluminado. Era casi como entrar en un palacio. Había un ambiente musical delicado que proporcionaba música de fondo que ayudaba al ambiente relajante. Las tablas fueron grabadas e incrustadas con oro mostrando varias ubicaciones geográficas alrededor del mundo en forma de mapas de diferentes países. El personal era amable y el servicio era cordial. Para la comida principal, pedimos el Cordero Handi - piezas suculentas de cordero, adobado en una hermosa mezcla de especias, curry y hierbas. Lo hicimos con Naan y Roti. Fue tan sabroso - me olvidé de tomar una foto de él (lo siento! ). Hice una broma del hecho de que el "Café Negro" que pedí apenas se encontró a la mitad de la parte interior de la taza que entró! Pregunté si era o no una "porción infantil"? El personal y yo nos reímos, y la dirección me dio una cantidad adicional de café para llevar conmigo. Era muy rico, café oscuro y adecuado! Recomendaría el lugar para una gran noche de fiesta. El lugar y la cocina es absolutamente encantador. ¡Desafortunadamente, no hacen Poppadoms!

Very nice food and service was brill. Waiters are very friendly

Impresionante y elegante decoración. Increíbles cócteles. El servicio de camareros era insuperable. Todo el personal era muy acogedor y servicial. Comida increíble y disfrutada por todos. Sin duda volveré de nuevo.

Although they didn’t have what we initially wanted to order, the food we got was very good and so was the customer service.

well beyond excellent. couldn't fault anything, very clean very helpful staff, a bit modern for my liking with the remote ordering process ,probably one of the best Pakistani restaurant I've visited since another one which was equally good closed 4 years ago in star city, this definitely is a 5 star venue with food to exceed expectations, my only criticism is very expensive, we paid for 3 people straight meals nothing to start and 2 drinks 68.00 , but couldnt fault the place,wont be going back in a hurry as much as I would like to regularly, due only to the cost. added jan. 2025.been back on 2 occasions since my review, both occasions absolute below mediocre, food was ok nothing like it was previously, but restaurant was freezing, side doors wide open with frost and snow outside, food was cold due to the doors bringing in the icy air, asked 3 times to be moved or the doors to be closed ,nothing was done as staff said they were taking a delivery of stock, ordered extra roti and nan waited 15 minutes and the asked if food could be warmed up ,waiter walked away called another waiter whose attitude was rude and dogmatic as he would not acknowledge the problems were having , manager was summoned who was another nightmare giving it the big and saying we should be patient, that was the last straw ,paid the man and left, we as a group 4 freinds who go out every week will never be returning to this place, just sheer bad management and staff who are rude and have no etiquette with customer service,

I've come for breakfast 3x. Checked their opening times on google and on their automated telephone responsre.. got there and they were closed :/ shutters down. no way of getting in contact with them too and today says they're opened. I'll change my review once I get a response.

Really mesmerizing and great flavours related to meat and drinks .

Food not all that. , my sisters nikkah happened at alam we booked an paid per head but one guest did not arrive as he was ill , but his seat was paid for so we rightfully I should be able to take food home for him an container box when I asked the waiter nicely he said we don’t do that I don’t care we don’t allow people to take it away , but we paid for the guest that didn’t arrive , he was so rude his attitude stunk

Celebrated my daughters 7th birthday ..absolutely lovely atmosphere food was amazing and the staff was very attentive and helpful ...very well looked after ..not to forget there viral courtyard where u can dine outside ,will definitely visit again in the summer for the outside experience..

Got a very nice sizeable discount from Just Eat and decided on this place. I had the beef lasagne which was lovely and I would give this dish 4 stars. A bigger portion size would score the full 5. It came with chips which are quite unique with the some of the skin on. A family member had the chicken steak and was very disappointed with it, saying it was hard. Half of it was given to our cat who at least tucked in. 2 stars for this. I have eaten-in in the past and it’s a nice experience. Some items on the menu are good, others poor. Overall the food does not live up to the eye watering prices.

Mohammad hashim gave great service and was a delight

Service was amazing. Had soo much fun. Soo welcoming and nice.

We had an amazing experience at this restaurant thanks to our server Mohammed Hashim. He was very friendly, attentive, and made sure we had everything we needed. He was very polite and offered to take a group photo of us, and he even sang my friend happy birthday which made the whole experience even more special. The staff were all very welcoming and friendly and were very helpful and polite. The food was very good and arrived quickly and the menu had a wide variety of options for everyone.

Well recommended perfect friendly service. Loved the food. Will go again. The car parking is a bit odd.

Alam is an absolute gem for food lovers seeking a delightful dining experience. From the moment we walked in, the welcoming ambiance and attentive staff set the tone for what turned out to be an exceptional meal. We tried chicken parmesan, chicken kebabs, lamb handi, lamb chops. The balance of flavors was impeccable, making each bite an absolute delight. The staff were friendly, attentive and quick to ensure we had everything we needed, making us feel valued and well cared for throughout our visit. Highly recommended !!!!!!!!!!!!!

I had the roast dinner yesterday and the chicken smelt, but I still offered to pay for an exchange of the food which the owner/ manager agreed. But he kept refusing to beleive that the chicken was smelly !!! Need to listen to customers and provide quality food please .

it was nice and it’s a perfect place to have a birthday dinner at

THey helpes with our friends birthday meal . Very supportive and food tasted wonderful.

I went for my birthday meal with family mix grill was nice. But the lamb buna was bland and definitely not buna the boys had chicken Parmesan which was dry and chewy and the dinner was the same dry and tasteless when I told the man I charge he said some people like other don’t what kind of a reply is that definitely won’t be going back

Zawar Hussain, Tayyab and Sultan, they gave excellent customer service. Great food. Has an amazing experience at Alhamghir. Very highly recommend it.

5 stars for Khurum. Absolute brilliant customer service thank you.

Amazing food and service was exceptional

Amazing food amazing customer service from all staff felt very welcomed. The atmosphere was very quiet and peacefully I really recommend family’s and friends to go there.

My stomach is still hurting from the food I had from here! I would not recommend the food to anyone tbh.

The worst food I have ever eaten in my life. Waste of £50. The steak was disgusting. The mash was vile. The salad was stale and looked like it was taken out the bin before being put on a plate. The food was so bad I got ill. I was vomitting and had diarrhoea all night.