Frankie's Pizzeria in Birmingham

Food was an hour late, room temperature. Rang to check on order and they were very rude. Avoid Also have a hygiene rating of 2. Found out after ordering

Turned up two hours late and it's not even what I ordered. Avoid

The sides were really nice I think the sides person deserves a pat on his back

I wasn't planning on leaving a review but I feel really disappointed at what happened with my order just now. We ordered some food and because my son has allergies we selected items suitable for him (fries/chicken strips and popcorn chicken) . Once the order arrived we shared the food amongst ourselves. My son (with the allergies) took his food and broke it apart with his fingers as he saw it was a stick shape. Immediately he realised there was cheese inside and alhamdullilah he did not eat it. We realised we had mistakenly been given mozzarella sticks (which we hadn't ordered) The popcorn chicken and strips were missing from our order. I wanted to post this review to make people aware if they have allergies as milk, egg and nut allergies are from the main allergens list and to add a product containing cows milk protein to an order is careless. It's scary to think that they are so careless about allergies. We phoned to let them know and they didn't realise the seriousness of the matter. Please be careful when making food for the public and ensure the right items are packed in orders- this is a really serious mistake

Food was undercooked, we had to put the fries in the air fryer for 10 mins. Chicken on Pizza grilled chicken burger were also undercooked. It’s like the order was rushed for no apparent reason

The chips was the best bit the chicken wings tasted like they had been there 2 days no flavour and the pizza looked and tasted like it had been in pizza oven 2mins wasnt cooked at all hence why the delivery was 30mins early. Used to be nice

No tomato sauce on the base, didn’t eat it

Been going to Frankie’s for years and they used to be the BEST. However the last couple times I’ve ordered everything has changed. The food was hot however didn’t taste great.Burger was not good at all and pizza wasn’t the best either. Such a shame.

Delicious food respectfull staff everything good

Gentlemen Hats of the service. Uber driver has delivered wrong pizza and they have send me my order within 30 minutes. Thank you very much

Delicious warm food delivered with care and on time.

Delivered early and hot and tasty as always.

Delivered to wrong address, or the driver just kept the food. Worst service I've ever had from one of my favourite places.

I didn't got wat I've ordered but delivery was on tym

Loved it 6 orders all enjoyed and happy with service

food came cold 3 hours after ordering. we called 4 times and each time they told us it was a couple of minutes away

Delivery driver was kind and respectful

Rider nice person deliver in rain. Thanks

Everything was cold and went in the bin

Been ordering from frankies for years now Lovely food lovely staff always delivery on time ☺️

Pizzas we're delivered hot as always and tasty as always.

Rubbish food customer service was aweful. Orderd grilled chciken burgers for my kids. Was uncooked and the amount of red chillies were on the burger was unreal. Rang resturant they didnt wana know and said nothing can be done. Jokers. Avoid.

Today I place order for 2 pizza but the guy behind the counter was too much rude and they have zero knowledge of how to behave with customers. Today was my last day of me ordering from them and I am sure if they keep this kind of a behavior soon they will left with no customer and close it.

taste was superb but order took a bit long over all its best

didn't get the right order 😕 I rang up and they didn't want to change it. the pizza was to spicey for me and my partner so we couldn't eat it. pluss got the wrong drinks

1st order and A1 quality wings up there with 1s ive had in USA....family ordering pizzas tonight 😋

Missing x1 chips, missing x3 dips thats apart of a pizza deal, chicken was rubbery inside and pizza topping was falling apart. No lettuice on the burger either.

still waiting for my bottle of Pepsi as driver forgot it

Pizzas were absolutely burnt today

We love Frankie’s but unfortunately there’s constantly things missing or wrong items! My 4 year olds whole meal was missing tonight. We normally just ignore the wrong items or missing fries as it’s minor but a whole meal missing is ridiculous now.

Pizza was thick asked for thin, Well the loaded fries had to bits of chicken on very disgusting tbf

cheese loaded fries with no cheese jalapeños or onions. have to throw half of food . no taste not fresh very badly prepared. i wish i can send pictures to restaurant.

Food always good. A great delivery driver always on time. Would definitely recommend.

ordered from here a few times but this time the foods was absolutely tasteless pizza dough was under cooked but the toppings were all burnt and nasty all went in the bin utter waste of money

Best food in the area you won’t be disappointed

Thanks for the food it arrived alot earlier than expected, the food was delicious, warm and very filling. *****

Frankie's is always a solid choice, they rarely get anything wrong with orders. This one was another perfect order

Always use Frankie's for my sad I person meal. But, I ordered for 25 people and was not let down. Food is always fantastic and staff great and friendly. A big high 5 to Abbas for looking after me and a big pat on the back for delivery driver. Would highly recommend over and over again.

good pizzas we enjoy their pizzas

Its a quiet little pizza place it has really good food i would recommend for 2 people

Nice pizza but was very disappointed with the side of fries, paid 2.99 for a large fries and got a rather small bag of soggy fries to share between 3 people- not worth ordering.

Delivery eas a bit late but pizzas were nice

I called them and ordered 2 pizzas and a burger and got told that it’s going to get made and that it will take 30-40minutes. I waited and gave them a call after asking how long for the food and they said 5 minutes. I waited for 20 minutes and no one delivered it so I called them again and they were just incredibly rude.I can’t comment about their food as it did not arrive . Overall wouldn’t recommend it as the staff over the phone are rude.

considering we ordered a meal deal, and there was items missing. usually good at orders. but will be careful next time.

Never Fail Me When I Come Home From Work

Food was nice but delivery was Abismal . Also the fries portion were really small .

2 bags of mozzarella dippers missing from the order

Great food but PLEASE clean your cans it smelt like something had a wee on it...

Pizza was. 20/10 ain’t had a pizza this good in a long while defo gotta a new customer coming back

Came cold, said it would be delivered by 10pm and I had to call the restaurant at 1005pm and say where is it, he said he’d make another one new and send it out, this one came at 1030pm. I’m not using this app nor restaurant again

Today I have ordered 4 full family size pizzas were totally awful embarrassed front of my family where I’ve told them that the pieces were brilliant. They were too too much cheese and toppings and put thousands of Filipinos, The other day I ordered two family size pizza and it was brilliantly cooked no extra cheese nice amount of toppings

Only shop I eat from, not stingy and very respectful.

mince meister hardly had any mince on it proper let down

Food was delicious and hot but sadly none of the dips were in delivery 😔

food was nice as always , ordered at 20:47 and received food at 22:25 appreciate you were busy but would rather of not been able to order than wait as long as we did.

food was absolutely terrible today if I could up load photos I would the pizza was terrible it was so wafer thin you couldn't even pick it up and their was hardly any toppings the worst pizza I ve ever had, plus it took and hour and a half to be delivered would avoid this place at all cost what a waste of money

good pizza. there is a room for improvement to cook chicken wings.

I order a pizza yesterday and the base of it was horrible the toppings wasn’t staying on the pizza I will never order from here again

Driver was polite and respectful

Absolutely amazing! The chicken burgers aren’t just cheap they were the best seasoned chicken we’ve ever had from a late night takeaway. 10/10!

Fantastic food as usual, delivery time on point.

The foods perfect never had a bad experience with this place also workers are really nice Never had a more tastier pizza than Frankie’s 10/10

Delivery took a lot of time (~5 mins late), but the food was fresh, hot, and delicious.

We always come back to Frankie’s because the kids like the food they love the wings but I don’t know what happened today. They were really tiny wings the bbq ones. The spicy ones my son loves they were okay. But we keep eating as we were hungry today. Hopefully next time they be back to Normal. The chips are quite thin could be thicker

Come 20 mins late and no fries ? I paid for large fries

first time ordering from here. food seemed a lot oilier than you'd expect from a pizza. 2 of the slices of had a strong smell of tuna/fish when it was not a topping. suspect that the worker did not wash hands in between orders or was casually contaminating between different orders. tried it based on friends recommendation. very unlikely to order again or recommend to others.

had high expectations, ordered a margarita pizza with chicken and a pepperoni one, food came smelling and tasting like fish which leads me to think the chicken/pepperoni was rotten which is disgusting. 20 minutes after eating a pizza i started violently vomiting in the toilet and i 100% know it was due to the food. i am very angry with this shops food.

On time and fresh but I ordered pepperoni and got pepperoni with mushroom and peppers.

Had pizza from here for the first time yesterday, we all loved the pizza it had great flavour and was cooked perfectly.

late, but due to religious circumstances it was understandable! but still HOT!

food was vile and disgusting and no said on burgers as was requested

The best takeout pizza in Birmingham that I’ve found. I’ve been looking for years and finally Frankies has delivered. Pizzas aren’t your generic pizza shop pizzas. They have a crispy garlicy crust which is amazing. And not only are they the best pizzas but the cheapest too. £10 for 2 good quality sized pizzas. I cannot reconnect this place enough. Only criticism is when calling to order, the staff sound very uninterested and aren’t very clear. But still is 10/10. Best pizza spot around.

Thanks for excellent food it was delicious,warm and very filling. The delivery driver was very nice and friendly. *****

Usually great but this time, the pizzas were too salty.

10/10 food highly recommend came very fresh and hit the spot ma Shaa Allah

I ordered in time for my break the food came 45 minutes into my break.

One of the best pizzas we've ever had. Highly recommend

usually fine from here. but not today. had no popcorn chicken. so a whole box was swapped out for 4 chicken nuggets. then once it was delivered. every single item was cold.

We order from here all the time and I usually rate it 5 stars but today’s order wasn’t as good. We received different chicken strips from usual and either a different type of fries or they were undercooked. If you’ve changed the chicken strips permanently we won’t order those again, they usual ones were much nicer.

Pizza was smaller then family and had no toppings

I ordered the steak box which suppose to come with salad and dip! Didn't come with it. Not the first time either. Large fries at £2.99 is the same size as regular fries.£1.99. bit disappointed in the order. maybe I'll order somewhere else next time.

Food was ok but did not receive the drink with my meal even though I paid extra for it and there was no option for a refund for that item on the website so hit disappointed ☹️

The Pepsi zero was not Pepsi just generic own brand Cola & a little disappointed as I was expecting Pepsi. Food was good otherwise

Nice food , good friendly service 👍

a absolute joke got order wrong wait another half a hour for another and didn't compensate for there doings

These lots food is to good mashallah brothers look after me here FairPlay always piping hot.

The fat burger, really was fat, noice

Ive had several orders from here and its always been good value for money but this time one of my pizzas didnt have stuffed crust as ordered. Everything else was as usual but this had to be marked down im afraid.

We got greeted instantly by Khizer amazing service and great food. If you love your ribs and brisket, this is the place

So nice.. nacho fries are a 10/10

The fries, pizza and chicken strippers were all fresh and delicious. Well worth the price too.

Tasty fresh food. Food perfect temperature. Drink was cold perfect

Very unhappy with the service and the fact I even requested extra toppings still didn't get but still charged plus food was late by 30 minutes

This pizza shop has definitely clocked the game, it’s actually underrated because of the location it’s in if this shop was on a main road I think us pizza shops wouldn’t stand a chance 💯

Delivery was within 20-30 mins max, I've had both burgers and pizza and enjoyed both, no complaints at all and will definitely order again 👌🏼 young man on reception is an absolute star 💜

Missing bottle of Pepsi and a can of Rio and also missing dips

Foods cold chicken wings aren’t cooked properly wanted them hot n spicy but received bbq also ordered hash brown n chicken burger spicy n revived normal won’t be eating here again and also I ordered Coca Cola and received a BARR cola what’s wrong

The best local place ever! Always friendly service,the best pizzas and burgers.Never been dissapointed.Thanks guys for your hard work!

Delicious as always 👍👍will definitely order again

Food didn't even show up. Called them up and they claim there driver has been knocking on the door although I've been at in the window since it left the shop waiting. And apparently called me multiple times which they didn't. Will never order from here again.