Frankie's Pizzeria in Birmingham

Food arrived fast and hot. Everything tasted amazing. Pizzas always on point. 10/10

Burgers were dry and a weird texture, no lettuce or mayo on either beef burgers and there was not even a full buns worth of lettuce on the chicken burger, bit into my burger and a vein got stuck in my teeth, put me off the whole meal.

Pizza base was looks like not cooked properly, and the pizza base sauce was weird

My order arrived early however part of the order was missing. I called the restaurant, and they delivered the missing items within fifteen minutes. the Pizza was banging too. Excellent service.

lovely pizza and loaded fries. very nice

Pizza was on and took way too long to deliver needed to heat up before eating

The food was lovely I had the Frankie’s burger it was a bit spicy but not too much it was amazing I would definitely recommend

Food was great and nice but missing my chips

Only 1 complaint the Frankie's cheesy fries cost me £5.49and definitely not worth them at that price tasted lovely tho and rest food was hot and delicious

Food cold. Not everything there

Ordered a few times now great quality food, great price, great selection will be continuing to order, 👍

guy who delivered my food was brilliant

I ordered my food and after phoning the shop 3 times, my food was over an hr later than first estimated.

great food. it came quick late at night. nothing bad to say at all

Great pizza and the kids loved the chicken. burger and loaded fries

chips were hard not cooked properly and it wasn't worth the money

Food is horrible nothing like it’s discriped missing items off food chicken and fish like lumps of mush never having food from here again

The chicken wings were immature and very bad

Food never arrived rang the restaurant got told it was left at the front door then was told a little girl collected it then they continued to keep putting the phone down rude

Order pizza came incorrect folded in half. Also cold. Point blank refused to send replacement meal out

food was bad burgers were rubbery

Im really disappointed i payed extra for sauce and add more toppings but receive nothing food was cold and coming late

Everything is great but the burgers, other than the grilled ones, are my preference

Disappointed in the food, large fries were half empty, chicken was weirdly chewy. Normally the quality is okay from here so I’m not sure what happened.

Fries recooked like last time, bottle of drink was 1.5ltr instead of 2ltr rest was ok

Fries were re cooked rest was perfect

Food took a while to come. Order about 5.15 and arrive at 6.50. Considering I live about 8 minutes away. Fries were cold. Order pineapple as an extra but there was no pineapple. However pizza were nice

the delivery time was delayed to the original one, and arrived and was Luke warm

Much better this time round. Only 5 mins past the delivery time. Pizzas on point though.

Delivery was really late, no answer when calling store

Chicken was over cooked, really hard and very very spicy! Chips were all soggy and cold.

missed my cans of pop off the order 👎

can't even get in touch with the restaurant as line is busy

food was cold, the combo box was missing items, this was the worse pizza order I have ever made, never gonna order from here again.

I ordered at 6 and was it meant to come at 6:55 but has only just arrived at 7:47. The order said it had arrived at 7:15 so we couldn’t even track it. We phoned the shop multiple times the first time i phoned at 7:22 they said “they driver is 5 minutes away” the second time we phoned at 7:35 they said it was “2 minutes away”. I am very unhappy as it has taken nearly 3 hours to arrive.

Didn’t receive it and restaurant didn’t answer

10/10 fully recommend this takeaway . Hot pizzas and top quality food came in time. Will deffo be ordering again 🫡

pizza cake stuck to the top of the box so we were only eating bread. i called the restaurant they said they’re too busy so go onto just eat to get a refund. the refund got declined so we rang the next night when they opened and they said to send another refund request through and they will get the manager to accept it and send an email. it’s been 24 hours and i still haven’t received my refund or an email.

Very unhappy with Frankie's. Delivery time increased by 20mins, called after this time had elapsed, shop promised that the order was being packed and is leaving the shop. Shop is 10mins from us. Delivery time extended another 20mins. Order again did not arrive. Requested a reduction in cost via the app when the option became available. No response from shop. Driver arrived over an hour late from the original time. Driver apologised that no discount could be offered. Sent the food back.

by the time food come people had gone tosleelp

never ever going to order again order was later 1 hour.and missing items

Took a long time to be served with my brother going to order, then getting his food and arriving to the pizzeria just after I'd been served by the cashier for what I wanted. Food took so long to be done (1 large pizza). The meat machine (their version of a meat-feast), which I ordered, had mostly been processed meat, the sausage being extremely mushy in particular. Along with the dips, which felt as if they were mixed with water to increase supply. All in all, it has quite a bit of potential, but in its current state, I won't be going again.

Its says anjoy your food but still dont recive my order after waiting more then 2 hours for food lol not recommended

Never received order so can't give good review sorry.

didn't even turn up 2hrs later and alot of phone calls, I cancelled the order in the end, frankies is normally good but 2hrs for 3 burgers is insane especially considering we live 10/15mins from the shop, I was told to tell the delivery driver I didn't want it which isn't my job as I called the shop hopefully next time I order you give a proper time of delivery instead of keep changing it on just eat 2hrs wait really isn't good enough

Order marked as delivered but never arrived.

pizza was good and the fries were undercooked and so we're the wedges, food came late and was slightly cold

Food was absolutely shocking I will never ever order again, customer service and delivery was respectful and friendly though

Hasnt turned up even though its been delivered the app says

Both pizzaa were squashed from one side so we got half pizzas with one side squashed.

the garlic pizza with a garlic base is to die for and the frankies special is amazing and the meat machine is fantastic too

I ordered a just for me meal deal that was meant to come with a drink, which I didn't receive. I asked for an extra of sweetcorn on my pizza, which was not received, we were promised large fries with the meal , the only thing large about the fries was the bag that they came in. Then on my burger meal I asked for lettuce, cheese, and garlic mayo, instead I got 2 buns and some chicken. The chicken cheese fries I ordered were meant to come with spring onions and jalapeños which I didn't get either

Amazing quality food, incredible price due to discount on offer! deffo recommend.

Food was cold and no sauces or drinks with the meal deal . Very disappointed

Pizza is delicious, and was still hot despite being delivered late. Tandoori fries had no spring onions, or japaleno's and as such were pretty bland. Overall good food, though and the deals are nice too.

Food was an hour late, room temperature. Rang to check on order and they were very rude. Avoid Also have a hygiene rating of 2. Found out after ordering

The food was good quality amazing price and amount of food for big families, if u want a bargain and nice food give it a try pizza proper fresh soft and cooked right

Food was tasty but unfortunately the burgers came plain

We have ordered twice now and the food hasn’t been cooked the chicken wasn’t cooked and it stunk

Wrong drink everything else perfect

Great foid , great prise too. Thanks Kev 👍

order from here every week and always enjoy it but I ordered 2 sides of chilli bites and side of onion rings. we didn't have the correct portion of chilli bites and only 2 onion rings. I rang them and they said they would bring them round but never received them. should have a refund for the onion rings, it's not like they are cheap.

excellent as always and decent food

Turned up two hours late and it's not even what I ordered. Avoid

it arrived an hour late and with toppings didn't order. absolutely awful

Asked for sauce on my burger and forgot my sauce dips

last two times I ordered fries were completely cold, burgers barely warm in general burgers in this place are really good

quality has dropped massively since i last ordered in July24

The sides were really nice I think the sides person deserves a pat on his back

fresh and tasty everytime , only place if you want quality fresh food , delivery driver very friendly will use again for sureb

the best pizza around by far, chicken wings (bbq) lovely with the garlic dip cannot be beat on freshness and quality def be back

I wasn't planning on leaving a review but I feel really disappointed at what happened with my order just now. We ordered some food and because my son has allergies we selected items suitable for him (fries/chicken strips and popcorn chicken) . Once the order arrived we shared the food amongst ourselves. My son (with the allergies) took his food and broke it apart with his fingers as he saw it was a stick shape. Immediately he realised there was cheese inside and alhamdullilah he did not eat it. We realised we had mistakenly been given mozzarella sticks (which we hadn't ordered) The popcorn chicken and strips were missing from our order. I wanted to post this review to make people aware if they have allergies as milk, egg and nut allergies are from the main allergens list and to add a product containing cows milk protein to an order is careless. It's scary to think that they are so careless about allergies. We phoned to let them know and they didn't realise the seriousness of the matter. Please be careful when making food for the public and ensure the right items are packed in orders- this is a really serious mistake

Food was undercooked, we had to put the fries in the air fryer for 10 mins. Chicken on Pizza grilled chicken burger were also undercooked. It’s like the order was rushed for no apparent reason

The chips was the best bit the chicken wings tasted like they had been there 2 days no flavour and the pizza looked and tasted like it had been in pizza oven 2mins wasnt cooked at all hence why the delivery was 30mins early. Used to be nice

No tomato sauce on the base, didn’t eat it

Been going to Frankie’s for years and they used to be the BEST. However the last couple times I’ve ordered everything has changed. The food was hot however didn’t taste great.Burger was not good at all and pizza wasn’t the best either. Such a shame.

Delicious food respectfull staff everything good

Gentlemen Hats of the service. Uber driver has delivered wrong pizza and they have send me my order within 30 minutes. Thank you very much

Delicious warm food delivered with care and on time.

Delivered early and hot and tasty as always.

Delivered to wrong address, or the driver just kept the food. Worst service I've ever had from one of my favourite places.

I didn't got wat I've ordered but delivery was on tym

Loved it 6 orders all enjoyed and happy with service

food came cold 3 hours after ordering. we called 4 times and each time they told us it was a couple of minutes away

Delivery driver was kind and respectful

Everything was cold and went in the bin

Rider nice person deliver in rain. Thanks

Been ordering from frankies for years now Lovely food lovely staff always delivery on time ☺️

Pizzas we're delivered hot as always and tasty as always.

Rubbish food customer service was aweful. Orderd grilled chciken burgers for my kids. Was uncooked and the amount of red chillies were on the burger was unreal. Rang resturant they didnt wana know and said nothing can be done. Jokers. Avoid.

Today I place order for 2 pizza but the guy behind the counter was too much rude and they have zero knowledge of how to behave with customers. Today was my last day of me ordering from them and I am sure if they keep this kind of a behavior soon they will left with no customer and close it.

taste was superb but order took a bit long over all its best

didn't get the right order 😕 I rang up and they didn't want to change it. the pizza was to spicey for me and my partner so we couldn't eat it. pluss got the wrong drinks

1st order and A1 quality wings up there with 1s ive had in USA....family ordering pizzas tonight 😋

Missing x1 chips, missing x3 dips thats apart of a pizza deal, chicken was rubbery inside and pizza topping was falling apart. No lettuice on the burger either.

still waiting for my bottle of Pepsi as driver forgot it

We love Frankie’s but unfortunately there’s constantly things missing or wrong items! My 4 year olds whole meal was missing tonight. We normally just ignore the wrong items or missing fries as it’s minor but a whole meal missing is ridiculous now.

Pizzas were absolutely burnt today

Pizza was thick asked for thin, Well the loaded fries had to bits of chicken on very disgusting tbf

cheese loaded fries with no cheese jalapeños or onions. have to throw half of food . no taste not fresh very badly prepared. i wish i can send pictures to restaurant.