Lucarelli Restaurant in Birmingham

Many thanks for the Italian moments. You eat very well here - like in Italy....

Great Food, amazing Staff! Average Volume quite loud, not least due to other very chatty patrons.

Never normally leave reviews but this place was amazing, gorgeous food, perfect service. would recommend to anyone!

I ordered a pizza, which was fresh and tasted quite good, while my companion chose a ravioli dish priced at £30. Unfortunately, the ravioli was disappointing, with only five or six pieces that tasted as if they’d come from the freezer. To make things worse, I found a hair in my pizza; although they replaced it, they still added a 12.5% service charge, labelled as “optional” on the receipt, though it didn’t feel that way. The atmosphere wasn’t helped by the occasional odd glances from the waitstaff. Overall, I wouldn’t recommend it.

Absolutely exceptional service, especially from Shariya- you were phenomenal! And the food was to die for. Beautiful restaurant and interior. Overall an amazing time, absolutely recommend, thank you!

Lovely service, amazing food. Very attentive and made good suggestions on the menu. Our server was shariya and he was lovely. Will come agin

Really good service shariya was such a nice gentleman and really helpful, amazing food and good atmosphere! Would come again

Beautiful place!! Great for special occasions. Food was delicious, so tasty! Would definitely recommend.

Shariya is amazing and very friendly, great place overall

Excellent service by shareya, I loved the spaghetti carbonara and the tiramisu

Great wine and food! Shariya made the whole evening run so smoothly, brilliant restaurant.

Great staff - Sharia a great waiter! Food was amazing too. Best risotto I’ve ever had!

Lovely meal, staff pleasant and helpful all in all a great dining experience.

Very nice location in the centre of Birmingham in the Mailbox, Lucarelli. Very good food and service from Sumia and Alessandro. They both are professional and also attentive. Food was the top! Reminded me of Italy. Thanks for the service guys. See you again!

Some of the most delicious food I’ve tasted. Great atmosphere and superb service.. even though it was a busy Saturday evening, food was well timed. Didn’t come out too fast or slow. Would happily visit again

Fantastic meal from start to finish. Second time we have visited and won’t be the last

I’ve frequented here several times now and each time everyone there is super attentive and friendly. The restaurant itself is very clean and aesthetically pleasing, people often taking photos for their instagram etc. The food isn’t bad too..!

Food was delicious and the service was perfect. Great lighting in the reataurant and music volume 10/10

Lovely place, the food is amazing, i will come to this place everytime i have time.

Fabulous meal, never disappoints. Great service and quality of food. Always look forward to visiting when in Birmingham.

Everything is excellent at Lucarelli, one of the best Italian restaurants in Birmingham. %100 recommended, especially Sharia is very warm, helpful, and kind, he’s one of the reasons why i’d recommend this place.

Amazing food and service. Pasquale was amazing and friendly!

Pasquale, what a great host - best we’ve been served by a member of staff in a very long time!

A fabulous dining experience. We arrived late because of traffic and the restaurant was very accommodating. We received such friendly service from Pasquale and the food was absolutely wonderful. We will definitely be back, thank you for a lovely evening.

Pasquale, best waiter Ever! Nothing was missing!

Food was incredible, decor and atmosphere is lovely, Pasquale was a pleasure.

I booked Sunday lunch this Sunday for 3 people but when we arrived they said they only had the alcarte menu. I said you were definitely advertising 3 course Sunday lunch for 29.95 the said there lunch time menu is only on Monday to Friday. We ended up having food from Alcarte menu. I was so disappointed because my aunty and her friend where up from London and really wanted a roast dinner which we didn't get an paid a lot more than 30.00 ahead for 3 courses. Disappointed is an understatement.

Came from London to this restaurant after hearing nothing but high praises. As soon as we entered we were not welcomed. The staff by the front door had their backs to us, engaging in their own conversation. They couldn’t find my booking. I had to find it myself. Food was very good however extremely disappointed. I booked this restaurant in advance for my Fiancé’s Birthday. I specifically requested that I wanted to do something special for him. I even gave a suggestion of what we could do for him. I waited for 30mins after we finished our food for this however nothing happened. I then ended up having to ask for the bill (definitely not worth the money). I am extremely dissatisfied with the restaurant overall and definitely not worth the 2 Hour journey from London.

We visited this restaurant for a romantic lunch and we had such a great time, the food was great and the service was good. The only reason I gave 4 stars is because we felt they brought starter, main, and desert so quickly, and we believe we were rushed, which was not particularly pleasant.

Fabulous service and food I highly recommend!!!

Went for lunch today, service was exceptional from front of house through to service, well done Ingrida, Giovanni and Pasquale. Food also excellent very enjoyable along with the ambience of the restaurant. We will return very soon.

Food was amazing a d so delicious. Definitely coming back again

Lovely place with beautiful decor making it feel so cosy. Food was delicious, great portion sizes, especially for the prices; it certainly was good quality. All servers were very warm, attentive and polite. Overall a lovely meal.

Decided to try before going to a concert and exceeded all expectations. The food was absolutely incredible and so were the pornstar martinis, would definitely recommend if you are near the mailbox!!

Food and staff were amazing!! Shariya and his colleagues were prompt and efficient.

Lunch at Lucarelli restaurant, good location and comfortable environment. Foods really good. Service is very good with attentive staff. Special thanks to Shariya who serve us.

Fantastic place. Lovely food and environment but the staff, absolutely wonderful. Special tha is to Sharia who looked after us. What a lovely man

Great and friendly service from Shariya, Nice food

Came here while staying at the hotel nearby, great food and service. Loved and enjoyed every bite. Staff were nice and attentive

While I had my sights set on another canal-side restaurant, a happy twist of fate led me to Lucarelli's, and let me tell you, I'm thrilled things turned out this way! Lucarelli's offers what I can only describe as "fine, fine food. The seafood bisque that accompanied the Gamberoni in Salsa Piccante was rich and paired well with the garlic bread. I won't be forgetting the Linguine Lobster in a hurry, it was a large portion and had the right amount of spiciness! 🦐 😋 The avocado tomato salad was the perfect palate cleanser in between dishes 🥗 Unfortunately, I was too stuffed to explore their dessert menu, but that just gives me an excuse for multiple future visits! I'm already excited to return and work my way through their menu.

Waiter was pascal he was so friendly and attentive The food was very nice lasagne was amazing Definitely will go back!

After the warm greeting by native Italian speaking staff, we were offered a choice of tables in a smartly “white” room. The hard surfaces amplified the animated conversations at several group tables, a hazard we’ve noticed as popular restaurants in England. The calamari were perfectly cooked and presented in a cone, which was not easy to eat. Bruschetta were exceptional, with a garlicy basil pesto under perfectly ripe tomatoes. Risotto with shrimp and courgette cream sauce was cooked al dente and could have used a few more baby shrimp. We are red wine lovers and the primitivo was a good pairing. We don’t like £3.95 bottled water and the service, while good, didn’t justify the 12.5% added to our bill. The meal was a tad more expensive than justified, even if we did eat well and had no room for dessert.

Lovely food in a very welcoming restaurant. Service excellent.

Fab bottomless brunch! Great service and lovely atmosphere. Will definitely be back!

Food was lovely Service was slow and not very attentive

Perfect!!! Shariya was the best!!

Visited for my partner's birthday today. Was served by Shariya. Very pleasant guy, attentive and not intrusive. Enjoyed the meal . Will definitely be visiting again.

Brilliant welcome, food and wine, service is excellent 👌 you won't be disappointed xxx

Excellent food and drink, and excellent service from Sharia 👌

Loved sharia ! What a wonderful waiter ! How charming and attentive ! Will be here again for sure ! X

Shariya was so attentive and very accommodative

Amazing. Please come you will love it. Food is wonderful and staff are sooo accommodating.

Beautiful atmosphere, well decorated and stylish. Plenty of lunch options and wine/cocktails. Service was impeccable from Shariya, polite, friendly and nothing was too much trouble. Will definitely be coming back!

Lovely food. Fresh. Friendly professional service. Great for parties. 👍

Delicious lunchtime menu, Shariya our waiter was an absolute pleasure and very attentive. Highly recommend ⭐️⭐️⭐️⭐️⭐️

Dined at this restaurant on a Monday evening, considering it wasn’t that busy my food came out Luke warm and the presentation was terrible. I won’t be retuning , I’m glad I have tried this restaurant Defo won’t be booking for our office Xmas meal.

Good service, the food was good, but the portion sizes were super tiny.

Tasty food, good service and atmosphere, but super tiny food portions.

This place was simply amazing in terms of interior, service, food. All the waiters were incredibly kind and we were able to quickly receive our food.

My friend and I had a lovely time at Lucarelli. The food was lovely and service was great. Shariya was very helpful and attentive. Would definitely come again!

Service was great. Shariya was very friendly and helpful. Would come again.

Shariya was friendly and helpful during our stay

Pasquale extremely polite and attentive could not do enough with all our requests especially with fussy children. Made our live easy.

Super food, lovely place. Only complaint was some plastic bits in one of our panna cotta desserts. Mentioned it without complaint but no response from the staff. Suggests that desserts are not made fresh on site - okay I can live with that. Overall though, happy customers

A great place but felt that the food quality has come down a little. Didn’t enjoy the experience this time as I previously did a year back. Nonetheless, staff were amazing and helpful at all times.

Shaniya was a superb waiter and accommodated all our needs! Will definitely be returning, food was 10/10.

We always enjoy our meal at Lucarelli. Staff are amazing and food is always perfect! Many thanks to Giovanni ☺️

lovely food, great staff such a pretty restaurant! even got a free cake for my boyfriends birthday! x

One of the best restaurants in the West Midlands. Mussels, clams and prawns, all cooked to perfection, paired with an amazing selection of wines. Vibrant atmosphere, lovely lighting, nice decor, professional staff and a great overall dining experience!

A beautiful restaurant with amazing food. The service was great quick and friendly

Excellent! Food and service, especiallyShariya. Will definitely come again...Thank you !

Brilliant restaurant with beautiful food and great service from Sharia and the team... We will be back

Great food and location.. our waiter, Shariya was very attentivel. I can recommend this restaurant for anyone in Birmingham city centre

We have come to Lucarelli's on several occasions and always received excellent service and delicious food. The team are always superb and a delight to speak to. Today we were served by Shariya who is a credit to the restaurant. Cant wait to come back again xx Keep up the superb work

A great dining experience, very attentive staff and even better food. Brilliant atmosphere. One of the best steaks I’ve had! Highly recommend!

Incredible food, fabulous service & great atmosphere. One of the nicest restaurants that I have been to in a long time. Cannot recommend enough! We can’t wait to come back! Thanks again to everyone.

Had a lovely dinner out with friends at Lucarelli Mailbox, service was fab really attentive and helpful. Food was delicious and everything was catered to, our waiter Shariya was super friendly and made sure we were topped up with drinks and had everything we needed. Haven’t visited lucarelli in 12 months or so and we will definitely be returning sooner rather than later.

The best italian restaurant in birmingham , the staff if amazing abd very quick and freindly

Really one of the best Italian restaurants in the Uk

Wonderful food. Brilliant atmosphere can recommend

very good restaurant in the middle of the buzzy Mailbox shopping centre - all the courses we had were delicious and they were very caring in ensuring that my wife who has mobility issues was supported and looked after throughout our meal.

Pretty disappointed with this place the decor etc was nice and had a nice table however then the Mailbox is a lovely location but the service was so slow and really poor. Took forever to take our order we had been there about 40 mins before we even had our order taken. Food is over priced , and you get nothing with the dishes you have to pay all extra for "sides" . Lasagne in a bowl burned around edges. More sauce than lasagne it was a child's size portion he tiniest lasagne ive seen not very tasty and morr sauce than lasagne. Didn't come with anything at all. Salmon at £23 again expect something to come with it..nothing it was swimming in the sauce but that was it, had to pay extra for veg/potatoes, Dover sole £40!!!!! And again came with nothing. For those prices you expect it to come with things but you literally get nothing. £5.50 for a rocket and parmeson salad, £4.50 for an absolute tiny bowl of fries Starters pretty basic, bruscetta nice enough but was just 3 pieces of toasted bread with tomatoes on £7.50. Totally over priced and not worth the money. Desserts also overpriced and no choice at all for anything dairy free. Service wasn't great, friendly enough but we had to keep calling them over for things, didn't get asked at any point if wanted any more drinks or how food was. Asked 4 times for the bill and got sick of waiting. Everything was just really slow. Service charge added states "optional" and is a massive 15%!!!!! We had ours taken off as we didn't have the quality of service, food wasn't great and was already over priced and forced you to buy sides otherwise the meal wouldn't have been anywhere near enough. Did not think the service amount charged was justified Wouldn't go back.

Absolutely shocking service. So slow and waiters complain when they have to assist you to get the bill after asking for it 10 times.

Visited for my birthday today, food was great as always but service was a let down especially since the restaurant was pretty empty during the day. Definitely wouldn’t go back for a special occasion ever again. :(

Highly recommend, a family of 10 were very well looked after with great service , atmosphere and excellent food . Very enjoyable family celebration . Great job presenting the cupcakes I supplied - Thank You !

Food was average. The mussels I had for starter were small but the sauce was very good. The vognole I had as a main was disappointing. There were three clams and three small prawns in the spaghetti. The sauce was good. I chose a Canolo for desert but this also was disappointing.

Friendly staff and excellent food

Staff were lovely, friendly and pleasant. Food was lovely, my portion was fairly small, expected it to come with something eg garlic bread but was still lovely nevertheless. Atmosphere is lovely, decorated lovely. Price was average, maybe a bit more. We kindly received complimentary champagne due to celebrating an anniversary. Would visit again :)

Where do i start!, had an absolute amazing time here for my moms 68th birthday. When we first arrived we was met on the desk with a warm welcome then shown to our table. We had booked the 2 course set menu off groupon and it did not disappoint! As the waiter was taking our order he over heard our conversation about it being my moms birthday then wished her happy birthday. After our meal was finished (all was perfect) we sat finishing the wine enjoying a relaxed chat when the waiter appeared with a cake and beautifully decorated plate for her birthday for no additional cost to us at all and all came from him just over hearing its her birthday! Amazing service amazing people and beautiful food! Thank you very much lucarelli's for making my moms birthday special.

Very pricey for what you get, had a risotto as a main but for £18 was really only a starter, very slow service at the bar, but very friendly staff.

It was my second visit at the restaurant for my birthday celebration and again left a bit disappointed ☹️ The manager was not really happy and polite when me and my friends were taking some pictures in a quiet corner of restaurant. Totally unexpected, especially when we was not disturbing other guests, we were not making to much noise and we were not behaving wild. Just taking a few photos by the window, with a nice background. When the service fee on the bill is £30 for 5 people, you would expect a different approach from the staff. Service charge doesn’t include only the serving food process. It should also include quality communication and polite approach to any issue. The food was amazing and it was nicely served by the staff. I even received a birthday surprise - tiramisu cake on the celebration plate + staff singing Happy Birthday. Really appreciated the moment. One single thing it was with the coffee, too strong toasted probably and it was not on our taste. We appreciated though that we didn’t paid for it. We had a good and nice conversation with one of the staff members regarding our complaint and discomfort and hopefully they will change a bit the attitude towards the clients that are taking pictures in the restaurant and tagging and posting them on the social media. I would definitely recommend this place for food, drinks and nice atmosphere, but some of the staff need to work a bit on communication skills.

Nice food, pleasant atmosphere but food slightly on the pricey side

my friend and I came here, i ordered pizza and she ordered some sort of ravioli which costed £20 when there were 5/6 pieces of it and tasted frozen. there was a hair in my pizza, i got a new one but they ended up charging 12.5% service charge which said on the receipt it was ‘optional’ when it wasn’t?? the pizza was nice and fresh but the pasta/ravioli dish definitely wasn’t. got weird looks from the waiters sometimes. wouldn’t really recommend

Awful service. Waiters extremely rude, giving us grimaces and weird looks. Food was ok, but portion sizes are absolutely tiny for the price. How is it 4 pound extra just to add cheese on a pizza, what a joke! 20 pound for bread and tomato sauce is disgraceful. Overall really unhappy with this place. Didn't feel the vibe

Very beautiful place nice and clean and a very good service...the only bad thing I can really say is that they don't really cater for vegans but for anyone who aint vegan the place is amazing.

Fantastic food and great service absolutely brilliant and would highly recommend

An outstanding restaurant with a truly delicious menu and fabulous atmosphere. The staff were amazing - very efficient and friendly, they made us feel very special, celebrating a birthday. Thank you so much, we will most certainly be back!

Lovely restaurant!!! Me and my partner were celebrating our third anniversary and we were greeted with complimentary prosecco and dessert! Amazing food and restaurant, not to mention the welcoming, friendly staff! Would definitely recommend :)

Absolutely impeccable service! The drinks came fast, dirty dishes taken away in a blink. I don't remember the last time I had such a great service. Food was nice, our starters were bang on and left craving more but for the mains, opinions divided. The desert was also hit and miss, but our opinion was heard, and I can't fault the staff for a second. I'll actually come back for the sake of feeling like a valued friend again.

Great food, and nice atmosphere. Staff friendly and polite but could be a bit more attentive for ordering more drinks. Our spend included drinks and three courses.