Lucarelli Restaurant in Birmingham

Me and my partner went in on the off chance without booking. The restaurant was not busy at all it was around 4pm We asked for a table and we were point blank told no because we haven’t booked The man was arrogant and rude who was on the desk Terrible customer service skills

Food was absolutely delicious, service was great.

Not sure why Lucarelli Restaurant has had a 4.3 it should be 4.5 at least, my first time going to the restaurant we were welcomed took about 10 mins for a table to be prepared (we were early) had a nice manhattan cocktail very delicious, and myself I had the fillet steak with mushroom sauce, Parmesan fries and a whole lobster to share with a pistachio cheese can to finish, and a couple of bottles of wine, the decor of the place matched the food it was pretty stunning, would 100% return!

Had a lovely lunch here on a Monday near to Christmas. The service was really good and the staff were attentive. Would definitely return

Delicious food. Though message for the manager, your spaghetti dishes are far too big for one person. It is slightly off putting, no need for so much pasta. Otherwise, everything was great!

May I suggest that the following is removed from your menu as I am not the first to complain about this item:- FRITTURA DI PESCE (minimum 2 people)£15.50 (PP) Deep fried calamari, scallops, king prawns and sardines served with tartare sauce and spicy dip. I shared this platter with my Granddaughter and where you see plural for scallops and king prawns there was only one of each. Although by bringing it to the waiters attention an additional scallop and prawn with more calamari was brought to the table I don't think you can justify £31.00!! for a mediocre platter. As a consequence of the above I removed the Optional Service Charge of £44.26.

Had a lovely meal, we had a ragú tagliatelle and flatbread, the food was delicious! Service was good, they were busy with a few large parties but we got our food in good time and the staff were really friendly and attentive. Beautiful restaurant but it was a bit rowdy - not sure if it was the time / day, we went on á Saturday afternoon and there was one large (and pretty drunk) party of people, but overall a great visit, will come again!

Nice all round dining experience with nice staff.

🇵🇱Very nice atmosphere of the restaurant. The food is delicious without any reservations. I recommend it to anyone who wants to try some high-end food. The rating can be one 5/5 🏴NOŚCI: The restaurant has a fantastic atmosphere. The food is absolutely delicious, with no complaints whatsoever. I highly recommend it to anyone looking to try high-end cuisine. There's only one possible rating: 5/5!

The food and service here is always amazing And today Giovanni was create Grazie mille ragazzi 👌🏾👌🏾👌🏾

The place is absolutely beautiful and very convenient location. However the food was very disappointing. Cheap noodles from supermarket that you can get for 1 pound. For the dishes that cost more than 28£ you expect “home made noodles” like we had in any other restaurant. The fish was very dry with no taste at all. The first piece of pork of was dry, another one was cooked unwell, the last one was ok. We celebrated my nephew’s birthday and were very upset and disappointed. Service was very poor, we had our dirty plates left on our table for 15 minutes or so. Waiters were rude and not attentive at all. They served a sea food with no escalope cutting tools or water and tissue. Will never come back again and definitely won’t recommend it to anyone!

Many thanks for the Italian moments. You eat very well here - like in Italy....

Great Food, amazing Staff! Average Volume quite loud, not least due to other very chatty patrons.

Never normally leave reviews but this place was amazing, gorgeous food, perfect service. would recommend to anyone!

I ordered a pizza, which was fresh and tasted quite good, while my companion chose a ravioli dish priced at £30. Unfortunately, the ravioli was disappointing, with only five or six pieces that tasted as if they’d come from the freezer. To make things worse, I found a hair in my pizza; although they replaced it, they still added a 12.5% service charge, labelled as “optional” on the receipt, though it didn’t feel that way. The atmosphere wasn’t helped by the occasional odd glances from the waitstaff. Overall, I wouldn’t recommend it.

Absolutely exceptional service, especially from Shariya- you were phenomenal! And the food was to die for. Beautiful restaurant and interior. Overall an amazing time, absolutely recommend, thank you!

Lovely service, amazing food. Very attentive and made good suggestions on the menu. Our server was shariya and he was lovely. Will come agin

Really good service shariya was such a nice gentleman and really helpful, amazing food and good atmosphere! Would come again

Beautiful place!! Great for special occasions. Food was delicious, so tasty! Would definitely recommend.

Shariya is amazing and very friendly, great place overall

Great wine and food! Shariya made the whole evening run so smoothly, brilliant restaurant.

Great staff - Sharia a great waiter! Food was amazing too. Best risotto I’ve ever had!

Excellent service by shareya, I loved the spaghetti carbonara and the tiramisu

Lovely meal, staff pleasant and helpful all in all a great dining experience.

Some of the most delicious food I’ve tasted. Great atmosphere and superb service.. even though it was a busy Saturday evening, food was well timed. Didn’t come out too fast or slow. Would happily visit again

Very nice location in the centre of Birmingham in the Mailbox, Lucarelli. Very good food and service from Sumia and Alessandro. They both are professional and also attentive. Food was the top! Reminded me of Italy. Thanks for the service guys. See you again!

Fantastic meal from start to finish. Second time we have visited and won’t be the last

I’ve frequented here several times now and each time everyone there is super attentive and friendly. The restaurant itself is very clean and aesthetically pleasing, people often taking photos for their instagram etc. The food isn’t bad too..!

Food was delicious and the service was perfect. Great lighting in the reataurant and music volume 10/10

Lovely place, the food is amazing, i will come to this place everytime i have time.

Fabulous meal, never disappoints. Great service and quality of food. Always look forward to visiting when in Birmingham.

Everything is excellent at Lucarelli, one of the best Italian restaurants in Birmingham. %100 recommended, especially Sharia is very warm, helpful, and kind, he’s one of the reasons why i’d recommend this place.

Food was incredible, decor and atmosphere is lovely, Pasquale was a pleasure.

Amazing food and service. Pasquale was amazing and friendly!

Pasquale, best waiter Ever! Nothing was missing!

Pasquale, what a great host - best we’ve been served by a member of staff in a very long time!

A fabulous dining experience. We arrived late because of traffic and the restaurant was very accommodating. We received such friendly service from Pasquale and the food was absolutely wonderful. We will definitely be back, thank you for a lovely evening.

I booked Sunday lunch this Sunday for 3 people but when we arrived they said they only had the alcarte menu. I said you were definitely advertising 3 course Sunday lunch for 29.95 the said there lunch time menu is only on Monday to Friday. We ended up having food from Alcarte menu. I was so disappointed because my aunty and her friend where up from London and really wanted a roast dinner which we didn't get an paid a lot more than 30.00 ahead for 3 courses. Disappointed is an understatement.

Came from London to this restaurant after hearing nothing but high praises. As soon as we entered we were not welcomed. The staff by the front door had their backs to us, engaging in their own conversation. They couldn’t find my booking. I had to find it myself. Food was very good however extremely disappointed. I booked this restaurant in advance for my Fiancé’s Birthday. I specifically requested that I wanted to do something special for him. I even gave a suggestion of what we could do for him. I waited for 30mins after we finished our food for this however nothing happened. I then ended up having to ask for the bill (definitely not worth the money). I am extremely dissatisfied with the restaurant overall and definitely not worth the 2 Hour journey from London.

We visited this restaurant for a romantic lunch and we had such a great time, the food was great and the service was good. The only reason I gave 4 stars is because we felt they brought starter, main, and desert so quickly, and we believe we were rushed, which was not particularly pleasant.

Food was amazing a d so delicious. Definitely coming back again

Went for lunch today, service was exceptional from front of house through to service, well done Ingrida, Giovanni and Pasquale. Food also excellent very enjoyable along with the ambience of the restaurant. We will return very soon.

Fabulous service and food I highly recommend!!!

Lovely place with beautiful decor making it feel so cosy. Food was delicious, great portion sizes, especially for the prices; it certainly was good quality. All servers were very warm, attentive and polite. Overall a lovely meal.

Decided to try before going to a concert and exceeded all expectations. The food was absolutely incredible and so were the pornstar martinis, would definitely recommend if you are near the mailbox!!

Food and staff were amazing!! Shariya and his colleagues were prompt and efficient.

Fantastic place. Lovely food and environment but the staff, absolutely wonderful. Special tha is to Sharia who looked after us. What a lovely man

Great and friendly service from Shariya, Nice food

Lunch at Lucarelli restaurant, good location and comfortable environment. Foods really good. Service is very good with attentive staff. Special thanks to Shariya who serve us.

While I had my sights set on another canal-side restaurant, a happy twist of fate led me to Lucarelli's, and let me tell you, I'm thrilled things turned out this way! Lucarelli's offers what I can only describe as "fine, fine food. The seafood bisque that accompanied the Gamberoni in Salsa Piccante was rich and paired well with the garlic bread. I won't be forgetting the Linguine Lobster in a hurry, it was a large portion and had the right amount of spiciness! 🦐 😋 The avocado tomato salad was the perfect palate cleanser in between dishes 🥗 Unfortunately, I was too stuffed to explore their dessert menu, but that just gives me an excuse for multiple future visits! I'm already excited to return and work my way through their menu.

Came here while staying at the hotel nearby, great food and service. Loved and enjoyed every bite. Staff were nice and attentive

After the warm greeting by native Italian speaking staff, we were offered a choice of tables in a smartly “white” room. The hard surfaces amplified the animated conversations at several group tables, a hazard we’ve noticed as popular restaurants in England. The calamari were perfectly cooked and presented in a cone, which was not easy to eat. Bruschetta were exceptional, with a garlicy basil pesto under perfectly ripe tomatoes. Risotto with shrimp and courgette cream sauce was cooked al dente and could have used a few more baby shrimp. We are red wine lovers and the primitivo was a good pairing. We don’t like £3.95 bottled water and the service, while good, didn’t justify the 12.5% added to our bill. The meal was a tad more expensive than justified, even if we did eat well and had no room for dessert.

Waiter was pascal he was so friendly and attentive The food was very nice lasagne was amazing Definitely will go back!

Fab bottomless brunch! Great service and lovely atmosphere. Will definitely be back!

Lovely food in a very welcoming restaurant. Service excellent.

Shariya was so attentive and very accommodative

Food was lovely Service was slow and not very attentive

Loved sharia ! What a wonderful waiter ! How charming and attentive ! Will be here again for sure ! X

Brilliant welcome, food and wine, service is excellent 👌 you won't be disappointed xxx

Visited for my partner's birthday today. Was served by Shariya. Very pleasant guy, attentive and not intrusive. Enjoyed the meal . Will definitely be visiting again.

Perfect!!! Shariya was the best!!

Excellent food and drink, and excellent service from Sharia 👌

Amazing. Please come you will love it. Food is wonderful and staff are sooo accommodating.

Beautiful atmosphere, well decorated and stylish. Plenty of lunch options and wine/cocktails. Service was impeccable from Shariya, polite, friendly and nothing was too much trouble. Will definitely be coming back!

Delicious lunchtime menu, Shariya our waiter was an absolute pleasure and very attentive. Highly recommend ⭐️⭐️⭐️⭐️⭐️

Lovely food. Fresh. Friendly professional service. Great for parties. 👍

Dined at this restaurant on a Monday evening, considering it wasn’t that busy my food came out Luke warm and the presentation was terrible. I won’t be retuning , I’m glad I have tried this restaurant Defo won’t be booking for our office Xmas meal.

Good service, the food was good, but the portion sizes were super tiny.

Tasty food, good service and atmosphere, but super tiny food portions.

This place was simply amazing in terms of interior, service, food. All the waiters were incredibly kind and we were able to quickly receive our food.

Shaniya was a superb waiter and accommodated all our needs! Will definitely be returning, food was 10/10.

A great place but felt that the food quality has come down a little. Didn’t enjoy the experience this time as I previously did a year back. Nonetheless, staff were amazing and helpful at all times.

My friend and I had a lovely time at Lucarelli. The food was lovely and service was great. Shariya was very helpful and attentive. Would definitely come again!

Service was great. Shariya was very friendly and helpful. Would come again.

Shariya was friendly and helpful during our stay

Pasquale extremely polite and attentive could not do enough with all our requests especially with fussy children. Made our live easy.

Super food, lovely place. Only complaint was some plastic bits in one of our panna cotta desserts. Mentioned it without complaint but no response from the staff. Suggests that desserts are not made fresh on site - okay I can live with that. Overall though, happy customers

We always enjoy our meal at Lucarelli. Staff are amazing and food is always perfect! Many thanks to Giovanni ☺️

lovely food, great staff such a pretty restaurant! even got a free cake for my boyfriends birthday! x

One of the best restaurants in the West Midlands. Mussels, clams and prawns, all cooked to perfection, paired with an amazing selection of wines. Vibrant atmosphere, lovely lighting, nice decor, professional staff and a great overall dining experience!

We have come to Lucarelli's on several occasions and always received excellent service and delicious food. The team are always superb and a delight to speak to. Today we were served by Shariya who is a credit to the restaurant. Cant wait to come back again xx Keep up the superb work

Great food and location.. our waiter, Shariya was very attentivel. I can recommend this restaurant for anyone in Birmingham city centre

A beautiful restaurant with amazing food. The service was great quick and friendly

Excellent! Food and service, especiallyShariya. Will definitely come again...Thank you !

Brilliant restaurant with beautiful food and great service from Sharia and the team... We will be back

Incredible food, fabulous service & great atmosphere. One of the nicest restaurants that I have been to in a long time. Cannot recommend enough! We can’t wait to come back! Thanks again to everyone.

A great dining experience, very attentive staff and even better food. Brilliant atmosphere. One of the best steaks I’ve had! Highly recommend!

Had a lovely dinner out with friends at Lucarelli Mailbox, service was fab really attentive and helpful. Food was delicious and everything was catered to, our waiter Shariya was super friendly and made sure we were topped up with drinks and had everything we needed. Haven’t visited lucarelli in 12 months or so and we will definitely be returning sooner rather than later.

Really one of the best Italian restaurants in the Uk

The best italian restaurant in birmingham , the staff if amazing abd very quick and freindly

Wonderful food. Brilliant atmosphere can recommend

very good restaurant in the middle of the buzzy Mailbox shopping centre - all the courses we had were delicious and they were very caring in ensuring that my wife who has mobility issues was supported and looked after throughout our meal.

Pretty disappointed with this place the decor etc was nice and had a nice table however then the Mailbox is a lovely location but the service was so slow and really poor. Took forever to take our order we had been there about 40 mins before we even had our order taken. Food is over priced , and you get nothing with the dishes you have to pay all extra for "sides" . Lasagne in a bowl burned around edges. More sauce than lasagne it was a child's size portion he tiniest lasagne ive seen not very tasty and morr sauce than lasagne. Didn't come with anything at all. Salmon at £23 again expect something to come with it..nothing it was swimming in the sauce but that was it, had to pay extra for veg/potatoes, Dover sole £40!!!!! And again came with nothing. For those prices you expect it to come with things but you literally get nothing. £5.50 for a rocket and parmeson salad, £4.50 for an absolute tiny bowl of fries Starters pretty basic, bruscetta nice enough but was just 3 pieces of toasted bread with tomatoes on £7.50. Totally over priced and not worth the money. Desserts also overpriced and no choice at all for anything dairy free. Service wasn't great, friendly enough but we had to keep calling them over for things, didn't get asked at any point if wanted any more drinks or how food was. Asked 4 times for the bill and got sick of waiting. Everything was just really slow. Service charge added states "optional" and is a massive 15%!!!!! We had ours taken off as we didn't have the quality of service, food wasn't great and was already over priced and forced you to buy sides otherwise the meal wouldn't have been anywhere near enough. Did not think the service amount charged was justified Wouldn't go back.

Highly recommend, a family of 10 were very well looked after with great service , atmosphere and excellent food . Very enjoyable family celebration . Great job presenting the cupcakes I supplied - Thank You !

Visited for my birthday today, food was great as always but service was a let down especially since the restaurant was pretty empty during the day. Definitely wouldn’t go back for a special occasion ever again. :(

Absolutely shocking service. So slow and waiters complain when they have to assist you to get the bill after asking for it 10 times.

Food was average. The mussels I had for starter were small but the sauce was very good. The vognole I had as a main was disappointing. There were three clams and three small prawns in the spaghetti. The sauce was good. I chose a Canolo for desert but this also was disappointing.

Friendly staff and excellent food

Staff were lovely, friendly and pleasant. Food was lovely, my portion was fairly small, expected it to come with something eg garlic bread but was still lovely nevertheless. Atmosphere is lovely, decorated lovely. Price was average, maybe a bit more. We kindly received complimentary champagne due to celebrating an anniversary. Would visit again :)

Where do i start!, had an absolute amazing time here for my moms 68th birthday. When we first arrived we was met on the desk with a warm welcome then shown to our table. We had booked the 2 course set menu off groupon and it did not disappoint! As the waiter was taking our order he over heard our conversation about it being my moms birthday then wished her happy birthday. After our meal was finished (all was perfect) we sat finishing the wine enjoying a relaxed chat when the waiter appeared with a cake and beautifully decorated plate for her birthday for no additional cost to us at all and all came from him just over hearing its her birthday! Amazing service amazing people and beautiful food! Thank you very much lucarelli's for making my moms birthday special.