Bella Italia in Birmingham

Large group of us well accommodated & pre-ordered food worked well. Very helpfully boxed up pizza & dessert for those who had to leave early.

Very good service and the food was amazing

Marc was a great server, attentive but not too in your face - just how I like it. Really smooth experience and the food was served nice a hot and was tasty. Overall a great experience.

Really crap service. Took our money for a home delivery and would not let us cancel after waiting 1 hour and 45 minutes. Still waiting as we write this.

Our Amy was abolutely wonderful, very friendly, professional and fun! Fabulous food and wine, cannot fault anything. Thank you xx

Popped into this restaurant last week. Hadn’t been for a little while so I was happy to see that waitress Amy was still working here. She always gives great service with a smile, has great knowledge and has reliable recommendations. It’s worth going to this particular Bella Italia for Amy’s great service. 👍🏼

Do you like bland unauthentic Italian food in small portion with high prices? You have found just the spot. The pasta was so bland I kept adding salt, pepper, cheese, chilli oil and just about made it edible. Wont be back in a rush. Good service and a chilled atmosphere though

First time eating at bella italia and was very happy with the food and service I received, Marc our server was very polite and friendly, he added a candle to my daughters brownie as it was her birthday, would definitely go back 😊

On Saturday I took advantage of my offer and had some drinks and snacks with my family. Everything was amazing as usual when this manager is on shift. I highly recommend this branch on New street, because is one of my favourite place in city centre.

Beautiful place, really busy so probably need to book in advance. Two managers - ladies were really lovely and accommodating. Great food, great service. Not every Bella Italia is the same but this one was amazing. Would definitely recommend.

Excellent food and great customer service from Lauren

Good atmosphere with great staff who are friendly and helpful

Our server Marc was very friendly and ensured that our food came to us quickly. Food was great, would definitely come back

Great service, and great food. Highly recommend and will definitely come back.

The experience was going great until it came to paying for the bill. I showed my voucher for a free meal for signing up to the newsletter and then the service dropped off completely. I was told that they wasn't sure they could accept the voucher as it can take up to 48 hours to go through. (Not out problem as it isn't stated in terms and conditions and we already presented the voucher of my phone.). We then had to wait over 20 minutes of being ignored and we had to ask again for the bill. When it arrived the bill was full price. When I asked why the voucher wasn't accepted the waiter got moody and sent me to the till. He put the voucher through I paid the bill and he acted like it he was losing wages through my voucher. Shame as we was planning on going back for our 20 year anniversary in December. We won't be going back now.

what I expect for a Bella Italia

We visited Bella Italia on a busy Saturday, which is expected as it's located on the high street. We ordered online, and while our drinks and starter arrived quickly, there was a long WAIT between the starter and the main course. Unfortunately, we had to ask for our food multiple times, which was frustrating. The waitstaff could definitely be more attentive. After finishing our starter, we didn’t receive any clean cutlery, and we had to request it each time we needed it, which became quite annoying. While the food was decent, the overall service experience left a lot to be desired. A bit more care and attention from the staff would make a big difference.

Great food and great people .. Thanks to Aryan 😀 5 stars experience

Bella Italia feels like home to me. Tonight was a cozy evening filled with comfort food, and I savored every bite.

Food was horrible and over priced if I’m honest but the server aryan was an angel he’s so helpful 10/10 for him

Food wasn’t nice but Aryan is 10/10 amazing waiter ❤️

Delicious hot coffee before an early lunch. We all had different choices which were plentiful and enjoyable.

Had an amazing experience! Would defo go back! X

Great food, great value. Speedy service.

Enjoyed lunch here, very reasonable priced set menu. Gamberoni and cookie dough were delicious. Will definitely be back on my next shopping trip in Birmingham.

Great spot for a quick bite to eat!, food was delicious!, I was served by the GM Nadia and she was so lovely and attentive! Will definitely revisit! X

After visiting the restaurant a few weeks ago was very disappointed with the food my sister and myself both have coeliac and order the food that was cold on top and warm on the bottom would have complained but due to a concert we needed to leave the staff where friendly but very expensive for shocking food sorry understand it must be difficult with dietary requirements unfortunately I won't be visiting again.

We were served by Aryan. He is fantastic guy. He looked after all our needs very well.

Aryan was excellent, he was accommodating as I was helping my wife look after our baby whilst she was with her friends. Carbonara was lovely, the tiramisu was not the best though. Nonetheless, lovely visit and would come back.

Our server Amy was amazing and polite and all food was great and delivered promptly

We went for a casual dinner . Ordered red wine -Sangiovese , cheesy stack of dough balls, chicken- ham, mushrooms Pizza and carbonara. All are very nice. The servers were super nice.

Amy was great made us feel so welcomed :)

Kully with his smile made our visit absolutely fantastic and memorable

Great time amy was super helpful!!

Kully was a fab server, very helpful!

Our server Amy was lovely. She couldn't do enough for us. Food was delicious and came out very quickly.

Kully was very Kool :) nice earings

Kully was really nice and the service was great! :)

Brilliant food and great service - Thank you Kully!

Kully was lovely!! Food was yummy, would definitely visit again :)

Very lovely, our server Kully was extremely nice!

Really enjoyed, food was nice and the service was even better! Kully was a great host and kept up the atmosphere. ✨

Great food and atmosphere. Kully was a fantastic host. His made us feel very comfortable. Great work ethics.

Kolly is great, really funny and friendly. Excellent recommendations for cocktails.

Quick bite turned into a marathon… Fiasco start to finish. Waited ages for the main course and charged twice for a mediocre dessert. Food was just under warm like it had been forgotten under the lamp… Go elsewhere

This is the 2nd time I have been to this particular restaurant, the service is excellent and the food tastes amazing and is very well presented.

Great evening out- it was quiet though as it was on Monday!

Very nice quick and efficient service. Gladly fitted us in even though we had not booked. Served by Aryan in New Street Birmingham. Very pleasant man.

Lovely place friendly staff but not in your face . Aryan was out waiter he was very nice and non judgmental for our smaller meals

Kully was great; thank you for your attentiveness

Kully was absolutely amazing very funny and very attentive and very knowledgeable

A family of three dine in. Always our place of choice for Italian food in Brum. Serving is massive. Service is always on point, special thanks to Marc who made our lunch more enjoyable esp for our little boy. Thanks!

I went for a meal after moving to uni and itcwas amazing my server Aryan was so lovely and accommodating will definitely be back

Aryan gave us 5 star service!! Thankyou

Loved the food and the vibes Kudos to everyone and specially Aryan with the quick service

Excellent service from Kully. Food arrived promptly and was delicious.

Aryan was excellent really attentive in his delivery of service. I do hope management passes on praise and recognition.

our waiter Aryan was fantastic, very good customer service.

Lovely meal fast service and food was nice and hot. Aryan was a great server attentive and helpful :D

Went there for lunch was served by Aryan , he was really nice and friendly

Kully was an amazing waiter with great service,food and interaction sorted us out an amazing birthday surprise thanks Kully

Mark was a great waiter, very helpful and attentive

Great service and food. Manager took my order as I had notified them I was coeliac. Table had discret little flag and food served was identified GF! Well done!

Wonderful service received from Natalia. Food was delicious. Will definitely visit this place again!

Natalia served me recently and has been absolutely amazing! Very friendly and welcoming. Her recommendation of the food was also amazing! Thank you Natalia!

Delicious food and great service by Natalia!

I visited this restaurant together with a friend. We loved the atmosphere and the food. I remembered the supervisor Natalia, who was friendly and smiling. We will gladly come again.

Kully (our server) was exceptional really good service and fantastic food! Highly recommend.

Natalia was amazing.we service was amazing.

Amazing speedy service with a smile! We visited on busy Friday afternoon. Natalia was our host, we were impressed by her knowledge of food and spot on recommendations, she’s a great asset to your company. Polo Funghi and Marco Polo were packed with flavor and cooked to perfection. Everything arrived in timely manner even tho the restaurant was buzzing. We definitely gonna be back Bella!

Food is fabulous and Natalia is amazing like always 🤗

So my first time at bella italia and i wont be returning. Initially service was great and i could not fault our original server as she was lovely, she welcomed us and seated us, it was hot inside so we requested to sit outside, where we ordered via qr code (no issues) Service was crap honestly, cleared our starters as mains came out, didnt ask how the food was once. Following this i found a piece of something small and white in my bolognaise. It was rock solid so i put it down to a chip of bone or grit. As service was so rubbish, no one came to check or ask how the food was, and servers rarely came outside so there was no opportunity for me to raise the issue. When a server FINALLY came to clear another table, still not addressing us! I hollared her where i raised awareness of the thing in my food and I quoted “i wanted to let you know i found this in my food” i was not looking for a refund or anything genuinely was hoping she would speak to the chef and come back to confirm it was grit or something, she said she would speak to chef and come back. Upon her return she was completely defensive and rude infact stating it was “impossible” and i emphasis “IMPOSSIBLE” that i found something in my food?? As it didn’t reflect anything in the kitchen. I said well are you telling me i made it up cause it was in there?? She continued asking why we both finished our dinner if there was an issue, I continued i did not have an issue with my food. Hence i ate it all. And following this im not coming inside to chase down a server when they should have asked how the food was?? I was absolutely disgusted in her attitude as if to dare accuse me of planting something in a mediocre averagely priced meal. She couldn’t refund it as it was ordered online, she did offer free drinks or desserts but after that vile insinuation i did not wanna be there any long and left as was. (Proving my point even more i wasnt trying to scam them out of free food!!) absolutely ruined my night and her attitude really upset me. Will not be returning at all!!.

I had an excellent meal here recently, and great value for money too - 3 courses for under £30, and people around me having pizzas. Friendly staff, but I am glad I was here on my own, as I heard them addressing people around me as "guys" which I don't like, so I will come again on my own. Apart from that, excellent service.

Aryan the young man who looked after us was attentive friendly and very professional keep up the good work young man

I haven’t been to a Bella Italia for a while. But the quality is still amazing. The waitress and waiter were very friendly and helped us choose what to eat. Did not disappoint at all.

It's OK but you can tell not freshly prepared food and a bit overpriced but OK for a quick bite to eat

Good food, and great service from kully

excellent! very good service from Marc.

Marc was really lovely, made us feel really welcome and helped us through out the day! The food was really enjoyable

Great meal and Kully services was great :)

visited today and service was great! thanks balvin for the gteat drinks

Superb performance by the Bella Italia new street team! They really know what they are doing. Professional speedy team players. Not to mention our scrumptious cocktails made by bartender balvin, big shout out to him. Me and my hubby will be visiting again, see you soon!

The bartender made us very good drinks and the cocktails were extremely delish!!!! Shout out to him

Hi I had a appointment at Bella Italia today the service was very quick the food was mouthwatering and the handsome bartender made even more mouthwatering drinks and he was a very kind gentleman thanks Balvin

Absolutely brilliant food and service, couldn't fault it.

Kully was so kind and helpful throughout. Will definitely return to Bella italia.

Sam , our waitress, was amazing. We were celebrating as it was the end of our son’s follow up appointments for cancer. Sam was lovely as she was last time. The food was lovely and good value.

Such a lovely welcoming experience. Kully made my evening a relaxing delight. Thank you so much too all the staff and management xx

Great food ,clean restaurant and kully was great especially with the kids😁

Service and food was amazing! Kully our waiter was phenomenal and made us feel very welcome!

Really great service especially from Sam Made my results day great

bit loud and expensive but nice overall + funny server Kully

Amazing service from Kully,nice and kind.Definitely recommend.The food was amazing.

Food was really good as well as service

The server, Kully, was extremely friendly and me and my friends liked him. The food was tasty and very filling. Would recommend!!

Great service and kind waiter paired with very tasty food

Lovely food, quick service and nice atmosphere. Everything was made easier by our waiter Kully!

Kully served us today and he was lovely

Very good, our server: kully, was very nice and helped out a lot, I recommend

Lovely staff, the children always look forward to seeing Kully.