Bella Italia in Birmingham

As good as always. Great service. Staff were super friendly. Food was nice. Toilets were clean. Great atmosphere. Would sure recommend. Please note the usual discount Vouchers are not applicable here (usually please double check). Mains cost around £15-£20 per person.

Disappointed that my Blue Card discount can't be used between 1st Nov - 31st Dec as I was told In store that they want to get as much money from customers as possible when the German Market is on!! We are still teachers at this time and have paid for our cards and discount!! Really disappointed with this as only available from Sun - Thursday anyway (school nights) so biggest spending days (Fri and Sat) not included in discount anyway. Feels like yet again, we are penalised for being teachers and working Mon - Fri so not having that luxury of going out on work nights to make use of this discount, and it's not actually available during school holiday when we would be able to use it! Shame on you Bella Italia!!

One of the best Italian restaurant experiences I've had in years. If you are a bit bored of pizza and pasta, I can't recommend their chicken milanese enough. Located right on top of Christmas market and perfect if you enjoyed that in the day but want something a bit more upmarket after dark. Outside of that, situated fairly close to Victoria Square and party locations if dinner is only the start of your evening.

Kully was fantastic, it was my sons 18th birthday, he was professional and made Josh feel comfortable ordering his first legal drink xx

Kully was a great host today! Great food and lovely atmosphere!

Nice place with a decent evening atmosphere, especially sitting next to the window watching the street. Staff busy but get to you, food took 25 minutes which is slow considering but it was tasty when it came.

Kully was a lovely host, will be back for more Kully action!!

Kully was such a great waitor!! The food was delish and his service was great!

Food was really nice. Staff were good and looked after us.

Good service and good taste of food

Service from Kully was exceptional. Food was excellent.

Really great food, a lovely atmoshpere, and Kully was a delight to have as a server - really friendly and super quick. The portions were enough to fill us up and ecerything is decently priced. Overall a great experience

Food was great and Kully was great very attentive, would recommend

Great evening for my Moms birthday! Kully served us and was amazing, very friendly and even treated my mom with a candle on her brownie for her birthday ☺️

Popped in after matinee at the Rep. Took advantage of two course set meals, starter and lasagne all delicious. Friendly service and no face pulled when we requested water. Cote and Carluccios in Solihull take note, still waiting !

Had an amazing time and Kully sorted all of our order requests and made the experience just that much better, will be sure to return!

My wife is Coeliac, so needs to feel confident that the staff understand this. The staff are very tuned into this, and having a gluten free flag come with the meal gives us both confidence the the chef and serving staff are fully aware. It's a shame not all restaurants are not like you. Well done to all

Fantastic Italian restuarant, the service from entering to leaving was some of the best I've recieved. The meals were well presented and tasted amazing. They have a nice variety of drinks both alcoholic and non-alcoholic. I will definitely have to come here again in the future!

It is nice 👍🏻 and the food 🍱 was delicious 🤤 Kully was really accommodating. Great with our kids. All our meals were great, and the atmosphere was very relaxed. Would definitely recommend.

Great food. Everything is seasoned to perfection. No complaints. Highly recommended

The best restaurant in new street

Efficient staff. Tasty food. Happy kids= happy parents

Excellent service from start to finish even though it was very busy

Fantastic food and Kully our server was excellent and very attentive and welcoming. We will be returning.

Great food. Amy was great both times we've been here!

Kully is such an amazing guy he has been so attentive and such an asset to Bella Italia I have really valued Kully’s banter and he has gone over an above to ensure that we have received the best service Thankyou so much

Kully was really friendly and helpful. First time coming here and would definitely return again.

Fantastic host, Kully made us comfortable and laugh a lot. Great service, will definitely return.

Fantastic kully was very nice 🙂

Surprisingly busy Tuesday evening. Managed to fit us in at the last minute with my girlfriend in a wheelchair. Everything was great, except my chair was uncomfortable, girlfriend didn't have that issue.

Large group of us well accommodated & pre-ordered food worked well. Very helpfully boxed up pizza & dessert for those who had to leave early.

Marc was a great server, attentive but not too in your face - just how I like it. Really smooth experience and the food was served nice a hot and was tasty. Overall a great experience.

Very good service and the food was amazing

Our Amy was abolutely wonderful, very friendly, professional and fun! Fabulous food and wine, cannot fault anything. Thank you xx

Popped into this restaurant last week. Hadn’t been for a little while so I was happy to see that waitress Amy was still working here. She always gives great service with a smile, has great knowledge and has reliable recommendations. It’s worth going to this particular Bella Italia for Amy’s great service. 👍🏼

Do you like bland unauthentic Italian food in small portion with high prices? You have found just the spot. The pasta was so bland I kept adding salt, pepper, cheese, chilli oil and just about made it edible. Wont be back in a rush. Good service and a chilled atmosphere though

First time eating at bella italia and was very happy with the food and service I received, Marc our server was very polite and friendly, he added a candle to my daughters brownie as it was her birthday, would definitely go back 😊

On Saturday I took advantage of my offer and had some drinks and snacks with my family. Everything was amazing as usual when this manager is on shift. I highly recommend this branch on New street, because is one of my favourite place in city centre.

Beautiful place, really busy so probably need to book in advance. Two managers - ladies were really lovely and accommodating. Great food, great service. Not every Bella Italia is the same but this one was amazing. Would definitely recommend.

Excellent food and great customer service from Lauren

Good atmosphere with great staff who are friendly and helpful

Our server Marc was very friendly and ensured that our food came to us quickly. Food was great, would definitely come back

Great service, and great food. Highly recommend and will definitely come back.

The experience was going great until it came to paying for the bill. I showed my voucher for a free meal for signing up to the newsletter and then the service dropped off completely. I was told that they wasn't sure they could accept the voucher as it can take up to 48 hours to go through. (Not out problem as it isn't stated in terms and conditions and we already presented the voucher of my phone.). We then had to wait over 20 minutes of being ignored and we had to ask again for the bill. When it arrived the bill was full price. When I asked why the voucher wasn't accepted the waiter got moody and sent me to the till. He put the voucher through I paid the bill and he acted like it he was losing wages through my voucher. Shame as we was planning on going back for our 20 year anniversary in December. We won't be going back now.

what I expect for a Bella Italia

We visited Bella Italia on a busy Saturday, which is expected as it's located on the high street. We ordered online, and while our drinks and starter arrived quickly, there was a long WAIT between the starter and the main course. Unfortunately, we had to ask for our food multiple times, which was frustrating. The waitstaff could definitely be more attentive. After finishing our starter, we didn’t receive any clean cutlery, and we had to request it each time we needed it, which became quite annoying. While the food was decent, the overall service experience left a lot to be desired. A bit more care and attention from the staff would make a big difference.

Great food and great people .. Thanks to Aryan 😀 5 stars experience

Bella Italia feels like home to me. Tonight was a cozy evening filled with comfort food, and I savored every bite.

Food was horrible and over priced if I’m honest but the server aryan was an angel he’s so helpful 10/10 for him

Food wasn’t nice but Aryan is 10/10 amazing waiter ❤️

Delicious hot coffee before an early lunch. We all had different choices which were plentiful and enjoyable.

Had an amazing experience! Would defo go back! X

Great food, great value. Speedy service.

After visiting the restaurant a few weeks ago was very disappointed with the food my sister and myself both have coeliac and order the food that was cold on top and warm on the bottom would have complained but due to a concert we needed to leave the staff where friendly but very expensive for shocking food sorry understand it must be difficult with dietary requirements unfortunately I won't be visiting again.

We were served by Aryan. He is fantastic guy. He looked after all our needs very well.

Our server Amy was amazing and polite and all food was great and delivered promptly

Aryan was excellent, he was accommodating as I was helping my wife look after our baby whilst she was with her friends. Carbonara was lovely, the tiramisu was not the best though. Nonetheless, lovely visit and would come back.

We went for a casual dinner . Ordered red wine -Sangiovese , cheesy stack of dough balls, chicken- ham, mushrooms Pizza and carbonara. All are very nice. The servers were super nice.

Amy was great made us feel so welcomed :)

Kully with his smile made our visit absolutely fantastic and memorable

Kully was a fab server, very helpful!

Really enjoyed, food was nice and the service was even better! Kully was a great host and kept up the atmosphere. ✨

Very lovely, our server Kully was extremely nice!

Kully was lovely!! Food was yummy, would definitely visit again :)

Brilliant food and great service - Thank you Kully!

Kully was really nice and the service was great! :)

Kully was very Kool :) nice earings

Great food and atmosphere. Kully was a fantastic host. His made us feel very comfortable. Great work ethics.

Kolly is great, really funny and friendly. Excellent recommendations for cocktails.

Great time amy was super helpful!!

Our server Amy was lovely. She couldn't do enough for us. Food was delicious and came out very quickly.

Great evening out- it was quiet though as it was on Monday!

This is the 2nd time I have been to this particular restaurant, the service is excellent and the food tastes amazing and is very well presented.

Very nice quick and efficient service. Gladly fitted us in even though we had not booked. Served by Aryan in New Street Birmingham. Very pleasant man.

Lovely place friendly staff but not in your face . Aryan was out waiter he was very nice and non judgmental for our smaller meals

Kully was absolutely amazing very funny and very attentive and very knowledgeable

Kully was great; thank you for your attentiveness

I went for a meal after moving to uni and itcwas amazing my server Aryan was so lovely and accommodating will definitely be back

A family of three dine in. Always our place of choice for Italian food in Brum. Serving is massive. Service is always on point, special thanks to Marc who made our lunch more enjoyable esp for our little boy. Thanks!

Went there for lunch was served by Aryan , he was really nice and friendly

Kully was an amazing waiter with great service,food and interaction sorted us out an amazing birthday surprise thanks Kully

Loved the food and the vibes Kudos to everyone and specially Aryan with the quick service

Excellent service from Kully. Food arrived promptly and was delicious.

Aryan was excellent really attentive in his delivery of service. I do hope management passes on praise and recognition.

our waiter Aryan was fantastic, very good customer service.

Aryan gave us 5 star service!! Thankyou

Lovely meal fast service and food was nice and hot. Aryan was a great server attentive and helpful :D

Mark was a great waiter, very helpful and attentive

Delicious food and great service by Natalia!

Natalia served me recently and has been absolutely amazing! Very friendly and welcoming. Her recommendation of the food was also amazing! Thank you Natalia!

Wonderful service received from Natalia. Food was delicious. Will definitely visit this place again!

Great service and food. Manager took my order as I had notified them I was coeliac. Table had discret little flag and food served was identified GF! Well done!

Food is fabulous and Natalia is amazing like always 🤗

Amazing speedy service with a smile! We visited on busy Friday afternoon. Natalia was our host, we were impressed by her knowledge of food and spot on recommendations, she’s a great asset to your company. Polo Funghi and Marco Polo were packed with flavor and cooked to perfection. Everything arrived in timely manner even tho the restaurant was buzzing. We definitely gonna be back Bella!

So my first time at bella italia and i wont be returning. Initially service was great and i could not fault our original server as she was lovely, she welcomed us and seated us, it was hot inside so we requested to sit outside, where we ordered via qr code (no issues) Service was crap honestly, cleared our starters as mains came out, didnt ask how the food was once. Following this i found a piece of something small and white in my bolognaise. It was rock solid so i put it down to a chip of bone or grit. As service was so rubbish, no one came to check or ask how the food was, and servers rarely came outside so there was no opportunity for me to raise the issue. When a server FINALLY came to clear another table, still not addressing us! I hollared her where i raised awareness of the thing in my food and I quoted “i wanted to let you know i found this in my food” i was not looking for a refund or anything genuinely was hoping she would speak to the chef and come back to confirm it was grit or something, she said she would speak to chef and come back. Upon her return she was completely defensive and rude infact stating it was “impossible” and i emphasis “IMPOSSIBLE” that i found something in my food?? As it didn’t reflect anything in the kitchen. I said well are you telling me i made it up cause it was in there?? She continued asking why we both finished our dinner if there was an issue, I continued i did not have an issue with my food. Hence i ate it all. And following this im not coming inside to chase down a server when they should have asked how the food was?? I was absolutely disgusted in her attitude as if to dare accuse me of planting something in a mediocre averagely priced meal. She couldn’t refund it as it was ordered online, she did offer free drinks or desserts but after that vile insinuation i did not wanna be there any long and left as was. (Proving my point even more i wasnt trying to scam them out of free food!!) absolutely ruined my night and her attitude really upset me. Will not be returning at all!!.

I visited this restaurant together with a friend. We loved the atmosphere and the food. I remembered the supervisor Natalia, who was friendly and smiling. We will gladly come again.

Kully (our server) was exceptional really good service and fantastic food! Highly recommend.

Natalia was amazing.we service was amazing.

Aryan the young man who looked after us was attentive friendly and very professional keep up the good work young man

I haven’t been to a Bella Italia for a while. But the quality is still amazing. The waitress and waiter were very friendly and helped us choose what to eat. Did not disappoint at all.