Bella Italia in Birmingham

I had a lovely experience at Bella Italia! The lasagna was absolutely delicious rich and full of flavour. I also had the brownie sundae for dessert, and it was just as delicious. The woman who greeted and seated us was so welcoming and kind, which made the whole visit feel even more special. Great food, great service, and a really warm atmosphere. I’ll definitely be coming back!

Marc, Amy and Flo gave excellent service, pleasant, friendly, credit to the company

tasty pizza for a great price. and flo was wonderful !!

Excellent visit. Just a 10 minute walk from The Utilita Arena, had the meatballs starter and the meat feast pizza main with a couple of drinks. The food was lovely, our host, Amy, was very good too. I felt the prices were well reflected in our overall experience. The venue was nice and had a good atmosphere. The only down side I would say is I felt the service could have been a little bit faster but it was pretty busy.

Really nice food, top atmosphere and really helpful server- Aryam. Help us to use the app too. Thank you xx

Our server Amy was amazing and very helpful with our group. The food was quick and amazing and I will definitely be coming back again!

Long wait. Several mistakes from servers. Baby changing tables are needed in the mens toilets. Avoid

Our waiter, Aryan, was fantastic.

Flo was really nice and friendly and helpful it was my first time there will go back again

Flo was amazing really enjoyed the service she provided I will deffo come again great waitress

Everything was lovely. Our server Amy was superb. Efficient and polite 😁

Had a lovely meal with my partner, our waitress Amy looked after us really well, honestly can’t complain

Friendly staff, in particular Flo. Food was lovely and arrived fast

Great atmosphere and tasty food, We were served by Flo, she’s a lovely woman and super kind and welcoming, she made the experience 10 times better than what it would’ve originally been.

I loved the food and the atmosphere was amazing, I was served by Flo and her presence alone made my experience at this restaurant so welcoming and enjoying.

Me and my partner had a really positive and lovely experience at Bella Italia Birmingham today. We had two amazing waiters (Amy and Mark) who were very attentive, engaging and kind. We will definitely return. The spicy sausage pasta & pepperoni pizza was fab!

Had a lovely dinner out, the food was amazing and Josh was such a lovely waiter!

Flo was awesome absolutely enjoyed the service she provided.

Flo is amazing great waiter 10/10 food can be better was okay

Marc 10/10 - top tier service. Doughballs 10/10.

Great experience, thanks to our server Marc

Marc was an amazing server both times I have eaten here, made the experience great.

Mark was the best, speedy and was super friendly and helpful. Will definitely come back, was a great meal with mates

Popped in for a quick lunch and was served by absolutely lovely Marc. His recommendation was great and the food I ordered was yummy and very filling. Well worth the money. Will be coming again! Soon!

marc was very welcoming and friendly!

Ate here yesterday for lunch, felt really bad as we'd just got off the train and we were all tired and hungry so we were pretty quiet and awkward but the staff remained really sweet and nice. Food wise It's your typical chain price to quality you'd expect. I had the Spicy sausage pasta and all it really was, was literally just chilli cream and sausage mixed in with rigatoni for almost £17 like damn put half a stock cube in there or something. It was above okay but not great, I can appreciate it having fresh chilli, I did eat it all so there's a plus. My friend really did not enjoy his burger as it was so so greasy like plate wet, dripping kinda greasy and they put sauce on both buns causing the burger to constantly slide around and fall apart but my other friend seemed to enjoy her pizza. Obviously the pasta recipe is nothing to do with staff they prepare the recipes they're told to prepare by the chain but I just think it's another overpriced meh Italian place like prezzo.

Thanks to our amazing server Flo! Good food, good service and a great time. Definetly coming here when I’m next in Birmingham.

It was a mid experience at best. Unfortunately the kids knocked a glass over and although we told them right away, they left us with the broken glass for around five minutes, which was quite hard to manage with 5 kids. The food was no problem but we felt rushed to leave as it was fairly late. They took away my mojito before I had drunk it, but didn’t make me another one on request. Nice people, ok service, just generally didn’t want us there at 8pm so we felt unwelcome. Fair enough!

A really nice quiet place to eat. Staff were friendly unhurried and didn't make us feel rushed in anyway. The food was lovely and served fresh and hot. Will go back and try something different but can recommend the Pollo Cacciatore. Enjoyed the side dishes of sweet potato fries and the salad.

Lovely lunch , good food, good wine and a great place for a catch up with friends Excellent friendly service from waitress Amy

Cosy, environment, went with my friends for lunch. Marc was very helpful and friendly and I felt that he was happy to serve us. We will definitely come back🥰

Kully was an amazing host. Great with the kids, amusing and more than attentive. The restaurant was very busy and Kully worked above and beyond to serve us this afternoon. Thank you!

Marc greeted us straight away when we entered bella italia and assisted us to our seat. Marc is very welcoming and accomodating. Thankyou Marc!

Food is fine and still doesn’t disappoint us. Marc is quick and helpful from finding us a seat to getting our orders to our table

Amy was really helpful and cheerful

Fantastic meal today. Service was incredible by all staff. Aryan was so lovely and was so kind. When he went on his break, Amy looked after us extremely well. Wonderful service!

Not one star worth but had to place it to make people aware !!!! Do not come here for dinner. It’s such a waste of time. Google and the website says it closes at 11pm right!? Yet going into the restaurant at just agter 9pm with my partner and being sent away due to ‘understaff and chef not taking any orders’ 3 hours before closing? This is totally poor. Aswell as having to pay for parking for no absolute reason!!! Money has gone down the train and time has been wasted. Atleast update the website on the timings because it’s beyond disappointing for us customers. There are not that many branches in London so was really excited to finally spend time in our favourite restaurant only to be turned anyway!

Amy was friendly and extremely efficient we were a table of 10 and everything was perfect

Amy was very friendly and attentive :)

Amy was absolutely fantastic. Would highly recommend!

Wonderful family meal today at Bella Italia. Wonderful service by all staff! Amy was great!

Amy was absolutely great thank you. A1

We had a perfect lunch at Bella Italia, we were actually going to eat at Talk Italy across the road, but it was closed, we had been there before, next time we will come back to your place, the food was delicious and the service very good and very friendly too, we had a man with us who liked to crack jokes and Flo handled it perfectly! Compliments! we had a perfect lunch at bella italia, actually we were going to eat at talk italie across the street but it was closed we had been there before, next time we will come back to you the food was delicious and the service very good and also very nice, we had a man with us who liked to make jokes and Flo handled that perfectly! compliments!

Flo has been amazing today, absolutely 10 out of 10 service. Thank you so very much 💕

Thanks Sam for your kind help and service - greeted me well and helped me with my order - will definitely come again for my lovely food

Was served by Aryan on a busy Saturday, his service was great and loved the meatfeast pizza.

Aryan made the best cocktails , such a lovely personality that too when busy… I would rate him 10/10

Really good service, friendly on arrival. Staff very helpful and made me feel welcome.

Duncan was a great help great at his job!

Duncan is such an icon he’s so good at his job, I hope he’s my waiter next time I’m here!!

Duncan was amazing and super helpful. Also a very funny guy, would love to see him again the next time i come xx

⭐️⭐️⭐️⭐️⭐️ "My partner and I had a delightful evening at Bella Italian Birmingham. We enjoyed the delicious spaghetti & meatball pasta dinner , which was perfectly cooked and bursting with flavor. The highlight of our visit, however, was the exceptional service we received from a wonderful lady named Flo. She was attentive, friendly, and went above and beyond to ensure our experience was memorable. Thank you, Flo, for making our evening so special! We can't wait to return!"

Duncan was fab and very amusing

Lovely food, was served by Amy who was lovely as always

Marc was a superb host and advise what to eat and drink

Flo was a delightful server she provided what felt like a more personal experience and I thoroughly enjoyed my meal. In addition to this the food was delicious. :)

Served by Marc on our lunchtime visit today, very friendly and accommodating to us! Thank you

Mark was very welcoming and kind. Food was delicious and delivered faster than expected. Thank you for having us

Delicious food, extremely friendly service. I highly recommend this restaurant!

Decent gluten free pizza. And not overly intrusive ordering either. Great location in centre

Josh did a good job. Brought us food that we ordered. Brought us drinks. Adequate performance

Saturday I came 3rfd of may 2025, the place was full we had wait 10min to be seated not an issue was good vybz and busy I came with my family of 4 we was served by a female called Flo she was attentive kind respecfull and professional she listened and delivered I give her full acknowledgement for the service she provided and made our experience enjoyable fun and very happy staff like Flo are needed in all establishments as she has natural people skills and knows how to build repor with people and still be authentic and true to herself please keep good staff and treat them with the value they deserve so many people in hospitality jobs don't give great service thank you Flo I will add I look forward to visiting the restaurant again

Nice place. Good food. Fast service.

Great food and a lovely atmosphere. Our server Florina was amazing really attentive and provided a first class service

Josh was extremely helpful throughout our experience. We made an error ordering and he was quick to help rectify it for us. Food was lovely. Very quick service after we ordered

Marc, Thanks for the nice pizza and great service

I had the set menu and It was perfect. The minestrone soup was amazing 👍

Went here couple of weeks ago. Food was bland and I heard a waiter say to another one they thought we couldn’t afford to pay our bill… as a southern european myself, this place feels disrespectful to us 😑

went for lunch and sam our server was very efficient & sweet :) very good service!

Went along for the 'Bella Appreciation Day' and felt very welcome and excited to be involved!

Bella Appreciation Day was incredible, great service from Kully and a lush atmosphere. Food was delish, can’t recommend enough! xx

Lovely service from Amy! Brilliant deal being Bella Appreciation Day! Food was fantastic and had a nice time all round!

Manager was super helpful. Amazing service as always

We came for lunch on Wednesday it was a lovely experience, the service from Marc was amazing and definitely would recommend.

Marc was an excellent and esteemed staff. Loved the service.

Really disappointed. Been here before and always had a good time, but this visit was awful. We ordered a three-course meal — starter and main came fine, but we waited over an hour for desserts, asked three times, and still nothing after another 40mins. We had to leave and found out they’d just been left in a bag the whole time, no apology. I also have made it clear it I had an allergy, I wasn’t given the usual allergen marker, and my dessert didn’t have an allergy flag. Shame, because I used to really like this place.

Josh was amazing. Great server!

Aryan was so attentive , made rhe experience a lot more enjoyabke , best servcie and cocktails

Fantastic Italian restuarant, the service from entering to leaving was some of the best I've recieved. The meals were well presented and tasted amazing. They have a nice variety of drinks both alcoholic and non-alcoholic. I will definitely have to come here again in the future!

The staff were friendly, food was fast and delicious!

no one at all commercial, we came with a baby, we just asked to reheat the dish, we were told that this was not possible, a baby does not eat like adults. Not at all pleasant

We had a Great family meal for our Granddaughter’s Birthday. The food was great as were the Staff. Would recommend the Mushroom risotto - magnificent!

Took my girlfriend out to dinner here. Both had a really good time, food was fanomonal, service was so good, and the atmosphere was great. We had a really nice time and would definitely go back.

Had a lovely meal staff really friendly. Went above and beyond what we left a bag behind and the guy came running down the road to give it to us.!! Thank you so much..👍

Lovely meal here. Service was very good. Our waiter, Marc, was very attentive and engaging. Food was very nice. Good deals on kids eat free. Only reason for 4 star was the decor needs a refresh, we were given a saucer with chip in it, toilets bit smelly, although clean.

Aryan was a lovely and kind person who made us feel comfortable and asked us specific questions about our preferences for food which was amazing. we enjoyed the food, it was beautiful, and the place was overall fantastic.

Lovely meal, very friendly and hardworking server Aryan.

Friendly server (Marc) food arrive promptly, good food.

Fantastic service by Svetlana and a thoroughly enjoyable and tasty meal.

Really enjoyed finishing a freinds trip into Birmingham with a meal at Bella Italia good food good cocktails and a great waiter called Aryan spot on

Food was good, what made it amazing was the fast service! Thanks Joshua

Josh was amazing, very attentive and friendly. Food was delicious and fresh

It’s my first time and love it 🥰

The food was good. The kids Mac and cheese was really great. The server did seem a little overwhelmed and maybe had too many tables, but overall we would recommend it.

Arrived early for dinner and taken to table, no waiting and no problems. Amy, our waitress, was especially helpful and friendly despite being a very busy evening. Big thanks for being so warm and welcoming. For a high street chain restaurant, had a friendly atmosphere more like a happy independent. Well done to everyone at Bella! Will certainly return 😊

Had a wonderful lunch here today with my sister-in-law. The service was prompt the food was hot, tasty and delicious. Our waiter Marc, was friendly polite and professional and tended to our every need and requirement. Thank you and well done

Very warm and cozy. Food is delish!! Service(Marc)was comfy and great.

We visited on a Wednesday evening and were waiting by the entrance for several minutes standing around before we were even acknowledged and eventually taken to a seat. The lady that serviced us (blonde woman) was so moody and miserable and didn’t crack a smile once. We pay extra to dine out, which not only includes the quality of the food, but for the service, as we have to say that the service was shockingly bad. Although the lady wasn’t outright rude, her demeanour was awful and not what you expect from a server, as we were pleasant throughout and continued to be polite and not complain. I chose not to leave a tip, which is the first time I have done that, as I always tip generously even when the service isn’t quite up to scratch. The food was great though and can’t fault it. Overall, was worth the visit, even with the terrible service, which is a shame and unlikely to visit anytime soon.

I was over an hour late due to traffic but were so helpful in finding us space. Food and service was amazing and the waitress was really engaging and took my sun to the counter to help build his desert.

Staff and service were amazing. We ate here before going to the theatre for a show.. food was awesome. I know 'chains' can be a bit 'samey' but it's always the staff that make the difference.. lovely experience.