ASK Italian in Birmingham

Visited here prior to the theatre after booking in advance. It was busy but no one said there was any delays. Waited 40 minutes for our starters, but assumed that our mains wouldn’t take as long! Then another 40 minutes later our main courses had still not turned up! My daughter asked the manager nearby how long our food would be as we needed to leave and the waitress next to her rolled her eyes! Then the table who had arrived about half an hour after us, behind complained about delays and they were given free drinks and their food arrived! We cancelled our food and walked out! This completely ruined our evening! Their attitude was appalling. Nobody apologised or seemed to even care! I will never visit Ask Italian Birmingham again!

I visited here with my family and have had a truly terrible experience. We arrived a little bit earlier than our booking time and were seated. We waited almost an hour for our starters and then waited a further forty minutes for mains. The table next to us which complained just before we did got their food before us which was the final straw. When we dared to complain the waitress rolled her eyes at us. There was absolutely no communication about a delay and no apology whatsoever. I would not return here or recommend to anyone wanting to eat in Birmingham city centre.

Friendly welcome from the main server, and good service from him. Service from other staff was less good, and therefore a bit inconsistent across the restaurant. Took a while for our order to be taken, and for the food to arrive, despite the restaurant not being busy at the time. All of the food we had was very nice. Not enough bread served with the cheese fondue. Main courses and chips were very tasty (too much spinach in the calzone, but they were able to remove one of the cheeses for me when ordering). Great value meal due to using blue light discount.

Pre booked a table for 6pm but still needed to wait around 15 mins to be seated, and some 'walk in' customers were served before us. Considerably understaffed and badly managed. Had to chase for drinks, menus and then wait nearly 45 mins for food to arrive, after we had told the waitress that we had theatre tickets. Food was ok, although choice of pizza options was disappointing. Our bill was timed at 7.15pm ie 1 hour 15 mins for one drink and a simple pizza meal. The restaurant needs to stop taking 'walk ins' when they clearly do not have the kitchen staff and waiting staff to cope. Drinks very expensive at £7.25 for a Peroni and £8.25 for a glass of wine. Will not return as there are numerous better Italian restaurants in Birmingham.

Great food, service was fantastic and quick. We didn’t originally plan on coming here but was pleasantly surprised with how good this chain is. We would definitely recommend. Caitlin was especially good and very attentive.

Didn’t realise ask was still going as it shut down in Leicester. We had such a lovely time xx

Caitlin was so lovely! We really enjoyed our dinner and such fabulous service :)

Caitlin & Ben were great. Lovely food and attentive service.

Daria was fantastic and gave me confidence as she took my food allergies very seriously! We had a delicious relaxed meal! Thank you!

Olivia was amazing great service

Amazing quality food, always great taste no matter the choice on the menu! Really broad menu choices for both mains and starters, meat and veggie options available! Pretty fast service and easy to pay online rather than wait. Nice atmosphere not too busy comfortable

Absolutely amazing, authentic Italian cuisine, best grande lasagna I have had outside the Mediterranean. Our servers, Matt & Dharia were fantastic. We went for our 24th Wedding Anniversary and I have to say that we are so glad we did. They surprised us with 2 Proseccos at our table and a beautifully presented complimentary desert. Ask Italia is a gem in the culinary crown of Birmingham city centre. We highly recommend this restaurant, very reasonably priced and gorgeous menu. Grande Lasagna Caprese salad Rosemary & Olive bread...DELIZIOSA! Thanks for making our anniversary extra special 💕

Lovely staff and food was brought out quick and very nice.

came here today and had such a good time. matt served us and he was really nice and made it a really enjoyable experience

I recently dined at Ask Italian and was very pleased with the quality of the food and drinks. The meals were delicious, well-presented, and reasonably priced, offering great value. The drinks menu was also impressive, with a good selection of beverages that perfectly complemented the dishes. However, the service left something to be desired. Despite the restaurant not being very busy, the service was quite slow. We had to wait an unusually long time for the bill, which put a damper on an otherwise enjoyable experience. Overall, while the food and drinks were excellent, the slow service, especially when it came to settling the bill, was disappointing.

we always have a fab meal here and great service , friendly staff . we look forward to our next visit .

I had a lovely time at this restaurant with my friends that came to visit from Japan. Thank you very much Dariyah for serving us.

Dalia is amazing staff! Thank you for your amazing customer service

Lovely food and Dalia was amazingggg Please try the pistachio tart!!!

Tasty food, helpful staff, pleasant surroundings

Lovely food and service. Lovely lunch.

Went to order a quick takeout and was served by Daria and her team. Food was nice. Daria was so welcoming and very personable, looked after us very well! Also thankyou to Olivia and staff with lovely piercings (sorry didn't get her name!) for being kind

Guys were excellent, I have severe citrus allergy and the kitchen staff made me a lasagne from scratch to make sure all allergens were eliminated. Respect and thanks to the team.

The food is a 10 and there is a boy who speaks Spanish, everything is perfect

Always a nice time at this branch. Staff were really nice and welcoming. Food was fresh and delicious 😋

Such an Italian vibe well were to visit you won’t be unhappy with food service or hygiene. Indoor and outdoor seating which is excellent right in the middle of new street in Birmingham can just watch everybody walk by or sit inside for more romantic vibe.

Excellent pizza. Serves also excellent. Place very clean.

I went to dinner with my teammates in this restaurant. It’s located on the Main Street. The service was good, and the food was tasty. I had butterfly king prawns, king prawn & crayfish frilly tagliatelle, and a drink. The atmosphere could have been better, but overall it was a good experience.

Brilliant food and smashing service! Best vegetarian carbonara (I know) we've ever had. Service was incredible thanks to Emily K! They're an absolute legend!! Highly recommend this place!,

Garlic bread is tasty and not overpowering like many others. Optional caramelised onions really add a lot for just £1 extra. Honestly... Compared to homemade pasta you really can't beat real Italian tomato based dishes. It's not the best and I'll argue that £16 for it is a steep ask... But it was ok.

Visited on a Sunday Evening. The restaurant was not busy. Got really good service. The food was excellent, very tasty and well presented.

We went there at 9pm Today.’ But they said we cannot accept any customers.’ Thats really disgusting and disappointed because they are closing at 10pm but they are refusing customers from 9pm.’ Im not recommended to anyone to go there.’ Really poor service.

Went with 2 friends after the theatre. Had sea bass which was really tasty along with the baby potatoes. Lovely tasty but could have done with a bit more on the plate. Had mini trio of puddings which were also lovely. The table unfortunately was a bit sticky and when we wiped it with an anti bac wipe the grime was evident to see.

This was the second time me and my wife have been in a month once for our anniversary and for my wife's birthday. We were greeted by the lady who served us first time which was really nice. The food was outstanding as well as the service we received on our second visit Emily K was our waitress she was fantastic. Ask Italia new street birmingham is fantastic it's our go to restaurant when we go to Birmingham , give it a try you won't be disappointed. Andy & Niki

Genuinely brilliant. Our server Grace was great. Friendly and understanding of our disabilities as a group. We where accepted and served with speed and the food was great.

Delightful food, excellent ice cream recommendations. Grace our server was amazing

Came here for late lunch. Ordered at the table and had linguine carbonara and pizza e pancetta. Both were delicious and service was good, food came quicker than we'd expected.

Great place. The French manager is very friendly and welcoming. Very good dishes. We ate pasta.

Great food, friendly and efficient staff and good ambience.

Emily was such a great worker. She really made it such a great experience! ❤️🇨🇦😁

Didn’t even get to a table… Was very loud as they had some big table in so I asked for a quite table, the couldn’t do this as it was “too far away for them to serve as there were only 3 on duty “…….amazing. Went somewhere else.

The staff at Birmingham Ask are always so friendly and understanding - we are an ND family and they always try and accommodate our needs as much as possible given we are in a busy noisy environment. Thank you for great service and amazing food !

Our server Daria was amazing, took great care of our party of 5 and was very attentive, considering the fact they were clearly understaffed. Would recommend just for the service :)

Great place, Welcomed by a friendly guy who i think was in charge at the time we got there, we both had folded garlic bread for starters, it was very tasty followed by a delicious pizza and we finished with a small dessert and coffee excellent. All the staff are friendly and helpful.We will definitely be back, and recommend a visit 👌

Had lunch with my friend. Fairly quiet in there. Good service but not overly pushy with it being so quiet. Food was good.

Went with my partner (both of us are gluten free) and the staff were so attentive and caring to our needs as well as the food being amazing and having lots of options !

I am gluten free and made a booking to go to ASK Italian. The service was so fast, I got my food and drinks in the first 15 minutes of being seated and the staff were so helpful and nice. I got the gluten free bolognese and my partner got the Ginochi. Both dishes were so tasty and clearly marked with a gluten free sticker. I thought the bolognese was a bit spicy but other than that it was delicious. Definitely recommend and there were plenty more gluten free options on the menu

Food was delicious. Service was everything we needed it to be. Atmosphere was busy. A nice dining experience. Would recommend.

Great visit, food and atmosphere for chilled summer evening. Daria was amazing and assert to the Team. Fantastic attentive and wonderful . Fabulous service! Definitely recommend

Food was great with lots of gluten free options. Service was slightly slow and sporadic

We had a lovely server called Matthieu and he was absolutely perfect!! So so accommodating and friendly, made our overall dining experience better!

Very nice place service good would recommend a visit

Great location and service. Our first visit but mot our last. Good selection of food, well presented. Staff with very pleasing personalities made the visit even better Lots of seating inside and some outside.

These pizzas are absolutely awful These pizzas are absolutely awful. Ordered 2 and it cost 36 quid, not worth the money . Pizzas were small dry and tasted stale and also arrived freezing cold , straight in the bin after a few bites and feel ripped off. Bloody disgraceful Tasted just like supermarket 1.99 pizza from the freezer Date of experience: 22 June 2024

Excellent food and customer service

Wonderful service by Emily K. Couldn't wish for a better waitress. Brilliant food.

A busy Saturday night. Great food and good service.😋

Very neat and clean restaurant..Great staff very helpful..Even the chefs were polite.. Great food...no long wait..

Great place to eat.. Great staff( polite and helpful)..Food is hot and tasty...the pizza size is just right... Parking is not near or easy unless you are disabled..

Great food and super friendly service by our waitress Grace who was absolutely fantastic and really knowledgeable and flexible in helping me with my food order.

Absolutely everything was so nice

Really loved eating here staff brilliant

We are just over for a weekend, but this is the second time we've been here (first time with the kids, this time just my husband and i) again the service and food were fabulous. Will definitely be back if back in Birmingham

We ate here last night using the buy one main get one free. We both ordered the King Prawn pizza which arrived cold, the waitress asked us if we wanted it warming up or a fresh one, something we didn't expect and never been asked before! Of course we opted for two fresh pizzas and once they arrived they were very good. We will visit Ask Italian again but only if we want a quick dinner.

Slow service food not great for the price. Cheap wine I will not be visiting here again

I visited here for a pizza for lunch with my friend Elaine. The pizza was delicious A free lemon drink when you arrive.

Great service and food. Our waitress Daria was fantastic. We will be coming back!

Great food and excellent service. Thank you!

Best Italian food and heavenly desserts

Good food. The service by Emily P. was excellent very friendly very helpful always smiling.

We had such a lovely lunch and the staff, espeically Matt were extremely attentive and made such an effort especially with the children in our group to make sure they enjoyed the whole experience

Emily K is a lovely server, total gem. Sorted us out. Food came quick, hot and delicious. Cocktails were yummy. Really reccomend... everything. Many thanks to Emily, we hop you get a raise.

Fantastic atmosphere, delicious food 😋 we definitely back here again. We was served by Daria, who had amazing customer service. Definitely recommend.

Loved it!! The food was fab, 10/10. Daria served me and she definitely made the experience more enjoyable by making sure my table was okay!

Really nice place. Food was amazing and the staff were super friendly. Food was a bit expensive

Great time for my birthday! Cerean’s service was next level!! Honestly one of the best birthday meals I’ve ever had!

Cerean served us fab food ,quiet Friday night fab service and gorgeous desserts .

What a lovely place, really welcoming. The service was second to none. Emily K was our waitress, very attentive to our needs. Exceptional service. Will definitely visit again. Thank you ☺️

We visited here on 24/05/24 for the first time and wow, abaolutely incredible. I have never seen a restauarant soooo clean! The staff were amazing and the food was immense 😛 Staff had to help us with our buyagift voucher and was sorted in minutes. Huge thank you to the amazing team and sublime chefs 👍

starters were good when they eventually arrived after 40 minutes. This was mid afternoon as well so not busy. Told them to cancel mains as we had sat for another 40 mins.

Matt was a lovely server :) Great food and vibes!!

Our waitress was good but what ever happened to check backs warm welcome second drink coffee to finish .....don't know the girls name as she didn't give us the bill ...attention to detail has slipped...double dipped chips eas pretty poor

Had a great time at Ask Italian Birmingham. Booked in for a birthday, service was amazing, the staff were super friendly and attentive; always asking if we needed anything and made adjustments to our order when needed. Grace, our waiter did a great job and the food came out so quickly.

Fantastic service from grace! Food was great, would recommend the beef brisket pasta!

Grace was the best waitress and made sure our group was happy for my friends birthday. Food was so yummy and service was quick and friendly 🖤🖤🖤

Came here for my birthday with my friends. Service from Grace was fantastic! Prawn starter and pasta were delicious, and the drinks were fantastic! Definitely recommend

Went after work, place was buzzing, staff were super .

Loved this place. Food was great. Staff, so friendly and helpful.

Cerean was absolutely lovely, we loved the complementary lemonade on arrival ☺️

Good option in Birmingham city center fot Italian food, Good atmosphere and prompt service received. They make delicious italian food.

Had a lovely meal, our waitress cerean was great will definitely return 😊

Couldn't have asked for nicer place to meet up with long lost relatives. The Staff were fantastic and so friendly and also helpful when splitting the final bill. We have been telling everyone about our visit and recommending it to all our friends.

Just walked out after waiting 15 mins waiting to be served..and it was not busy! Very low atmosphere. Will not be returning

Great service, good food and atmosphere. Had the pappardell and folded garlic bread which was nice. Would recommend

Tom was such a fab waiter. Attentive & awesome!

Really enjoy eating herd food great

The best experience ever. Lovely staff and amazing food. We had a good chat with Matt and Cerean. Thank you guys. 😊

Olivia who was my Waiter welcomed me in very warmly and she was amazing and her customers service was exceptional. They say you can’t buy customers but Oliver deserves her pay rise. Excellent pasta 10/10

The food is great and staff very pleasant, Iove Ask Italian but why does the service slow down as you finish your main and order desert. By the time you get desert, and after 15 mins I always have to chase it, the simplest of all parts of the meal, you may as well get it yourself. Both times this year I had to chase up my desert, and no one is very bothered. Trying to pay is like a Berni Inn, no one wants to collect your payment, you have to chase someone.

Took 3 hours to get mains on a Tuesday :(