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Nº 175 in 182 in Adur

Nº 7 of 7 Chinese in Adur

Score
OpinionsNoteTripAdvisor-1.0

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We ordered food for delivery about 5pm and were informed it would be delivered by 6:15pm. I thought this was a long time but made allowances because it was a Saturday. When the food hadn't arrived an hour and a half later I tried calling the shop. Tge first few time I got a busy tone, the it connected and a recorded messaged informed me the person I was calling knew I was waiting, after waiting paitently for several minutes, they hung up without talking to me I then had to go through the whole process of trying to get through again. When my call was finally taken I was informed my order was on its way and would be five minutes, no apology ir explanation given. When the food finally arrived at 10 minutes to 7 it was cold. Jades Garden is a 3 to 4 minute drive from our house so goodness knows how it took so long to be delivered that it was cold. The order came to nearly £60 so it's a disgrace to be served cold congealed food.