Ling Di Long in Carmarthenshire

Really great customer service when I made a mistake with my order, thank you!

Very nice chicken curry and rice, I will definitely order again

Delicious food, lots of super fresh vegetables, thanks to the nice lady at the counter! Bert Thea

We had a lovely experience for a family meal here. The food was excellent and very good value. The lady who served us is so lovely and friendly. This place has a very extensive menu, all 8 of us were happy with our food. I was surprised to see so many negative reviews on here, however it seems that the takeaway is a very different experience. I would recommend sitting in the restaurant, I've never had a bad experience in there.

As we are on holiday decided to make our own mind up about this place. We ate in the restaurant but we were really disappointed. Food was cold and egg fried rice was something you would get out of a packet. Such a shame as the restaurant looked really nice and the young lady who served us was very obliging. We would have gone again if the food had been good but sadly it wasn't.

Was actually looking for another restaurant n Carmarthen on here and stumbled on this place After 12yrs I can’t believe this place is still open and After reading the reviews it seems that the food hasn’t changed.Nothing I can say that hasn’t been said in the comments and just reading them is bringing back unwanted memories in my tastebuds.

Lovely, great food, friendly staff

They literally have a reputation for being terrible. So if you're new to the area, please don't bother. The food is: too greasy, gone off, loaded with preservatives, over cooked, bland, tasteless. The receptionist is rude, and the staff aren't very accomodating to requests. They often make mistakes, and forget to add items. "Will give you free next time" is not good enough because 1) that would require me to buy from you again. 2) someone in my group must go without an item paid for. 3) poor customer service. 4) relying on trust that you'd remember to give me the missing item next time. Honestly, just boycott the place so they have to sell up, and let someone else take over the place. Also, the place is ALWAYS empty, I never see anyone going in.... That tells you something right there! I went in once to grab a recent menu, and the place was dirty and gross. Even the reception desk felt sticky like they weren't cleaning it. So if the customer facing area was disgusting, I can only imagine what it's like out of sight in the kitchen, no wonder they have a 2 star food rating. Can't trading standards shut this place down???

I had best birthday meal there very welcoming and the staff were brilliant thankyou

All you need to do is "up your game" (as the saying goes). Just get real and realise that the whole thing is about service and standards which you are duty-bound to uphold. Get that and you'll be fine.

We have occasionally had takeaways from here. We’ve had on more than one occasion issues with missing meals or quality shortfalls where the staff have refused to send out the missing meals or reimburse. The food is below average, however they deliver. In January 2024 we ordered a spur of the moment takeaway and it was less than acceptable. The prawn crackers smelt and tasted of mould and we received 2 missing meals. In fairness, they sent out the meals and prawn crackers which were again filled with a mould taste and the meals were cold. We said never again. I have attempted it one more time tonight and it was completely inedible. We will not be returning.

Worst Chinese meal ever tasted everything watery no taste

We have bought a few take aways from this establishment and to be honest the first two were good but the last three have been terrible even my dog wouldn't eat it all together it's roughly £150 waisted not only that when you order you don't expect to have to wait for two and a half hours for your food so last night was the last even when you ask for a refund on stuff you orderd and it doesn't arrive you don't receive the refund please people be careful with you money as I feel as if I have been ripped off

Only good for takeaways, sit down you will wait hours. Personally I'd avoid their chicken as it's boiled and tastes slimey at times! The rest of the food is spot on tho.

We ordered and it didn’t arrive and we haven’t had are money back and can’t get a hold of the restaurant very poor service

Awful don’t bother ordering from there the price of the food is a joke and can’t even get my order right bag of chip were half empty paid and didn’t even get what I ordered

Ordered for delivery. Used to order a regularly, except knew to avoid the prawn dishes but hey ho its the only chinese that delivers here. The chicken balls came and the batter was raw and paste like. I rang to tell them, and was shouted at and told it was not and not to order from them again. I fumed, they think im just trying to get a cheeky refund. So, despite my boyfriend asking if this is really a good idea, went down there with said soggy balls. It wasnt a good idea. She proceeded to peel away the paste and scream at me that the chicken is cooked. All the staff scarpered which of course, i understand now, this lady is crazy. She refused to even discuss that the batter was raw, and told me the chicken was 'cooked this morning'. Good start. After a whole back and forth where she mostly told me the chicken was cooked, she threatened to call the police. For a while after that, my boyfriend answered every issue i had with him with 'the chicken was cooked though'. Hes not my boyfriend now and i have to explain to dates who want a chinese takeaway and night in that im banned from the only one that delivers, like some late night kebab-karen. Dont eat here.

Dont eat here Ordered for delivery. Used to order a regularly, except knew to avoid the prawn dishes but hey ho its the only chinese that delivers here. The chicken balls came and the batter was raw and paste like. I rang to tell them, and was shouted at and told it was not and not to order from them again. I fumed, they think im just trying to get a cheeky refund. So, despite my boyfriend asking if this is really a good idea, went down there with said soggy balls. It wasnt a good idea. She proceeded to peel away the paste and scream at me that the chicken is cooked. All the staff scarpered which of course, i understand now, this lady is crazy. She refused to even discuss that the batter was raw, and told me the chicken was 'cooked this morning'. Good start. After a whole back and forth where she mostly told me the chicken was cooked, she threatened to call the police. For a while after that, my boyfriend answered every issue i had with him with 'the chicken was cooked though'. Hes not my boyfriend now and i have to explain to dates who want a chinese takeaway and night in that im banned from the only one that delivers, like some late night kebab-karen.

I can't give stars for atmosphere as I had a takeaway we ordered through food hub it took 2,5 hours to arrive and when it did there were things missing the food was terrible I have been up all night with bad guts it cost us nearly £50 I can tell you all save your money or find somewhere that actually cares for how they send there food out me and my family will never use this establishment again very poor quality and service

Walked into there and immediately noticed some kid With a perm and the old man who owned it handling food without washing hands. The food was dry and when I complained the old lady screamed in my ear the following “ you dare insult my restaurant !!!!!!” She proceeded to tell me to leave and the little kid with a perm started dancing on the table as the entertainment which the restaurant offered . It was quite enjoyable he proceeded to emote for 2 hours

Ordered a takeaway for the first time in years. Order arrived complete and 45 minutes early. Food was fresh and hot. The rice was lovely but not my taste, I like fried rice to be fried otherwise no complaints at all from us. Thought I’d leave a positive review for them as only seem to be negative ones on here.

Unfortunately this place has gone down hill, food was not nice Chips were hard, crispy beef sauce tasted like watered down brown sauce, not a pleasant experience We won't return.

Had a takeaway again from Ling de Long, but yet again the meal was so salty. Totally spoilt the taste as sll I could taste was salt. Must be my 3rd takeaway, but not again.

ABSOLUTELY DISGUSTING! DONT WASTE YOUR WELL ERNED MONEY, TASTELESS, BORING AND SMALL PORTIONS TOO £ 28 WASTED.. WHY ARE THEY STILL OPEN!!🤢

Found hair in my food! When I rung to tell them about it, they called me a liar and said there was no way there could be. Offered to send them a photo but they refused. Refused a refund or new food. Horrible customer service and horrible food!! DO NOT GO!!

awful scran waited over an hour and it was dutty and cold. prawn crackers tasted like dirt, food tasted old

Had a delivery food was horrible never again

I’ve had food from this place before and it was vile then, but thought I’d give it another go, worst mistake ever! Never been so sick in all my life, plus diarrhoea to go with it, and I swear the chicken was not chicken at all! Absolutely disgusting, foul place and foul dirty people!

Missed a dish from the meal for 1, rang to resolve and was practically called a liar, saying they made the dish and was put in the bag for delivery. Am now in the process of claiming back my money via just eat. Absolutely terrible customer service. Will never order from here again. From what did turn up was the worst takeaway food I've tasted. Well done and keep up the good work. Unbelievable.

Don’t bother ordering from ling di long absolute joke they take two hours to send my food and it was cold and soggy and now refusing to give me refund and I’ve also told them to come collect my food but they won’t

Lovely food and decent vegan options too.

Da iawn. Beth byddech chi'n disgwyl mewn tŷ bwyta Tsieinïaidd. Sit-down restaurant (or take away) right in the centre of Rhydaman. Full menu available. Friendly service. Great name - has another meaning in Welsh (look it up).

Please dont order from here I had a issue with my order the beef szechuan style it was absolutely disgusting sauce was watery and gooey the whole thing was inedible and had to call multiple times before and didnt even get a refund as they say they dont offer them and it's my problem i had to argue to just get another item absolutely disgusting customer service and worse food genuinely the worst food and experience I've ever had

Went for evening meal and wanted the all you eat, however because it was mother's day we were told no all you can eat, but had to have main menu. It was advertised everywhere on strut cards, but we said OK. New table came in and complained about no all you can eat, and then they had it. Really upset and angry, it should be the same for everyone. Will not be going back

I don't normally waist 10 minutes of my time to complain publicly about things. But IV just received a delivery of food for 3 adults and have to say I am deeply disappointed with the quality of food, I normally eat in the Royal kitchen, and clearly there level of standards are much much higher. Food had little ingredients and lacked tast. Very disappointed indeed and safe to say will not be using going forward.

Hour wait despite phoning it through. Completely ignore you. No apologies for the wait. I’ll let you know what it takes like!! The chicken chow main was dry!

Absolutely awful one of the worst Chineses I've ever eaten. First and last time.... Poor portions and poor food absolutely tastless. Don't bother with sauces unless you want watered down flavourless sauce. Thought I'd give it ago now wishing I listened to the other reviews.

Had meal delivery at 6 pm. Never again it was warmed up leftovers the worst meal I have ever had the misfortune to have partly eaten

I have been to Ling di Long in Ammanford many times. I enjoy the Adventure buffet which is all you can eat food. The restaurant is spotlessly clean and nicely decorated. The staff are friendly and pleasant. I find the food very nice and a good choice there. The adventure buffet has small portions so you can try new things on the menu at a reasonable price.

Really disappointing, our order didn't turn up till over 2 hrs late wouldn't respond to messages or answer the phone do not order from them. Has they've not delivered our food and stolen our money.

Thought I would give this place another chance to see if previous visits were unjust ,but have to say its got worse if possible ,to pay money for something u would be offended to give a animal says a lot ,tastless

The first time I’ve ever ordered from ling di long, went online on Saturday evening for a takeaway , ordered online and went to collect from Lampeter (not realising this place was in Ammanford) their menu is EXACTLY the same as the ling di long in Lampeter and came up top of searches for Chinese in Lampeter 😞. When I got there they told me I’d ordered online from a place in Ammanford and to call them and ask for a refund which I did. A Chinese lady answered and I explained what had happened. She was SO AGGRESSIVE and rude to me, she said I could get a refund but in 5 days only. I was very polite and asked why that would take 5 days and she screamed at me and then said she didn’t have time for it. I was so shocked and physically shaking when she hung up on me. There was ABSOLUTELY NO NEED for that kind of abuse. I was polite and realise I had made a mistake but I didn’t deserve to be screamed at and treated like I was worthless. These two Chinese restaurants need to talk to each other and change their menu or good search criteria to stop this happening again. They are both called the same and have the EXACT same menu. It’s not fair that potential customers have to make those mistakes and take that kind of abuse. I get that Saturday nights are busy, but the level of aggression was uncalled for. I will be taking this complaint further, and thankfully my partner recorded the call on his phone as evidence when he heard her screaming at me. A place of hospitality should not talk to people that way. And I probably won’t get my refund! Totally unacceptable and disgusting behaviour.

I placed an order through the website for delivery, but was extremely disappointed when it did not arrive after waiting 1.5 hours. When I called to ask about the status, I was told that the order was not even showing up in their system. However, miraculously, the order suddenly appeared while I was on the phone and I was asked to go and pick it up instead. When I returned home, I was even more disappointed to find that we were missing some items from our order. I tried to speak to a manager about the issues, but was told that they were unavailable and no help could be provided. Overall, my experience with both the food and the service was extremely disappointing and I would not recommend this restaurant to others.

Ordered a large order which we were told would be an hour. It took longer than the advised hour, and then we were missing several items. We tried to ring back through to say but the phone just rang and rang. Oh and the half duck was dry, gristly and poor for the cost. A very disappointing meal for £91!!!

Absolutely awful. The crispy chilli beef wasn't crispy and the sauce just taisted like someone mixed ketchup and vinegar together. The special fried rice wasn't even fried. It was boiled rice with what looked like the contence of a food bin emptied onto it. The chips were obviously cooked the day before and reheated and the prawn crackers were stale. After ringing up to complain I was told a manager would contact me which they never did. Will never go here again and I recommend no one else does!!!!!

Great take-away with fats polite service , never used the restaurant part but all looks ok

Ordered a Singapore chow mein with egg noodles. Order arrived incorrectly. The sizes of the sauce portions are pathetic for nearly 2 quid. When I received the correct order within 5 mins which is very quick. It was all noodles and no meat at all. Will never order again from here. How its still going in beyond me.

Used to have food here often, we're too broke now and an occasional take away is a bit of an event. The poor reviews were discouraging but because we've had good food here in the past we thought we'd give it a go. I'm so pleased we did. Everything was nice, the seaweed, the tofu, the chowmein, even the spring rolls. If they still put water chestnuts in the chopsuey I would have given 5 stars. Like all restaurants now Ling Di Long needs the support of of its customers - be brave! rekindle your love of chinese food and give 'em a chance.

Special Chow Mein is lovely, really tasty however despite stating Fried Rice, they don't sell it! My partner has ordered the Special FRIED Rice and Duck FRIED Rice, and on both occasions it is simply Boiled Rice with the relevant added ingredients. Not sure if this is strictly allowed, but having seen other recent reviews, I think I'll not order again from here.

Terrible- The worst Chinese we have had all our lives and we are 58 yrs. old!!!. Chicken balls in sweet and sour the batter was not cooked. The Sweet and Sour almost tasted off. Duck spring rolls was like a cheap frozen pick up at Christmas from the various supermarkets. The Chili Beef was so poor more sauce than the usual sticky beef. The egg fried rice was boiled rice with a fleck of egg within it!! Was not fried rice!! We ordered an hour before two meals for our family, and they started cooking when we got there it was not a good sign! I listened to people ringing in saying dishes were not in their in their order delivery. People turning up for their order like us and they were literally sorting through orders and again these people waiting it was two staff with Choas. we got home and my husband rang up to say the food was poor and they were not interested. We will tell the Chef lol we have just spent between two families £46 disgraceful Ling Di long .

We absolutely love the ling di long and love the food but tonight while we dined in the young lady working there ran through the restaurant to the kitchen and then ran back. Please stop her doing this. The whole floor shook and its really not wise to run through a restaurant with hot food coming out.

Crispy beef was literally freezing, the Hong Kong style sweet and sour was normal sweet and sour that had some weird and gross spice added to it. The chicken curry was grim. And the noodles were over cooked. Every single thing on this order was FREEZING cold, and it took over the time to deliver as well. This is the 2nd time I've ordered from a Ling Di Long, and it'll definitely be my last!

Lovely food in a pleasant setting.

Soft drinks were warm and flat. Starter was edible. That was the best part of the meal. Ordered some king prawn dish, that was mainly onions and the prawns distinctly were fridge ready, hydrated and added to the reheated sauce. Chow mein was the saltiest chinese dish I can remember on record. Egg fried rice was like boiled rice with pieces of scrambled egg added to it. Crispy beef tasted like cardbord and I felt a bit ill while chewing through it, and the sauce for it was just sour. It was an all you can eat menu, however it was made to order. We decided to leave after the shared starter, and a small main each. We weren't full, but decided to pick up something from co-op. I complained about the food as I paid the bill at the exit, and the response was 'I know'. There was no oppology and the mood in the restaurant was flat with no enthusiasm. I think they are aware that the food is below standard. I most certainly won't eat there again.

Great experience! Food was lovely, service was great . Great sized protions. Would visit again! Shall remember this place if we come back to Wales!

Disgusting food, told them no onions as I am allergic and they still put onions in! The shredded chicken sauce tasted like vinegar, horrendous never again! Was staying at a friends and everybody told me to avoid, wish I did

I often order from ling di long and it's a big family winner with a big family to feed it always hits the spot 👌 I have also eaten in and the service there was brilliant and fast with a smile from everyone that worked there delivery has always been fast aswel if u want fast fresh food done right this is the place for you :)

Very disappointed as I was with my previous takeaway.I thought I would give it the benefit of doubt and ordered a 'B set meal for three' for hubbies 82nd birthday. If you like onions great ,as onions was the dominant ingredients.The crispy beef I failed...

Ordered food for delivery through just eat Restaurant rang me up asking for extra £2 for delivery which already payed for delivery through just eat told them all i had was £1 in change my order was £19.50 they cancelled my order now i have to wait for just eat to put money back in my account 😡

Very good, fresh veg, good selection, fast service. Constantly good service on a weekly basis. I have tried all the Chinese takeaway restaurants in Ammanford over 10 times and they remain the best quality.

Just had food delivered very disappointed by the portion of food i received much less than usual definitely not worth the money i paid. I wont be going back.

Very helpful staff polite and afficant

Gone downhill, food, especially salt and pepper chicken comes overcooked 70% of the time, service has gone down hill too

The ugly kid washing dishes was constantly shouting rude words while listening to what sounded like a ksi song, he also gave me a dish which contained little pieces of nails, if i wanted nails i would’ve gone to b&q besides from that a small kid with a perm started default dancing on my table which was fairly enjoyable.

Always have a lovely meal here.

Always lovely food. Great staff!

Food is actually terrible, like take the urine terrible. I would rather eat plutonium than eat from this seat-hole again. avoid people!!!

Been a long term customer got seriously ill all family and ling di long refused money back or even an apology disgusting, they've asked me to stop posting but will continue

the food is nice enough but nothing wow. delivery takes double to what they say so beware! shame, if it wasn't for the actual service, I d give 4 stars.

What a cracking restaurant this is, I loved finding the private car park at the rear. Service was prompt and the food really good with generous portions. Just what a rumbling tum wanted. Judging on the number of takeaways being collected it is a popular choice. Highly recommend, may I suggest one small addition, chopsticks would be nice. Thank you very much.

Had our first take away for some months on Friday. We used to have food from here regularly, nearly always the same things so I was surprised to see how much the prices had increased since last time. This would have been OK (not great...

Anything with sauce is runny like water, the crispy beef should be called chewy leather beef, the chow mein is dry as hell, the chips are so dry they make you choke. The food is just ville don't waste your money

The starter was bad and they forgot the sauce to go with prawns but don’t think it would have improved them anyway. Chips were reheated and rice was swimming in grease. Room for lots of improvement or Just change the chef,

Awful takeaway, expensive and poor quality. Never again will I visit this place. Total crap and poor service!!

Satay chicken, more onion then than chicken.

Love this place food always lovely staff friendly

Great meal great staff restaurant was a little cold but ok 👍🏻 👌🏻

Good quality. Fair price. Nice buffet

Came in for take away and we decided to eat in - best decision ever!! Food is fabulous and service is friendly and efficient. Highly recommend honey ribs, crispy seaweed, salt & pepper squid, crispy chicken, duck & pancakes. Just wonderful.

Sit down meal, was not a good experience, will not be returning. Rice was sodden when served, tasteless food due I think to the amount of water in the meal. Very dissapointing

Ordered a Thai red curry it was a yellow normal Chinese chicken curry , ordered Thai chili chicken and it was a sweet and sour Chinese chicken . Complained and they said they don't cook Thai . Food was vile and had money back !!!...

Placed an order on just eat £20.10 that included £2.50 delivery only for them to cancel my order as I didn’t answer my phone to them because I had to give the delivery driver an extra £1.50 that’s after I told them I was self isolating due to Covid how stupid and petty are those people

Honestly the worse place I’ve ever been! Tried phoning me after I ordered my food saying I owe them more money? Absolutely ridiculous company and should be ashamed! Wouldn’t advise anyone to eat here ever as the food is absolutely disgusting! Would rather eat out of a dog bowl than eat here! Will be sticking with all the takeaways from brynamman to glanamman as they’re so much nicer!

Have ordered from here for a while but it has seriously gone down hill! Our order was very late and when it finally arrived it was stone cold. When we rang to complain we were told that it wasn’t cold by the owner who was very rude. We were told eventually that they would offer a refund and come and collect the food but they refused to bring replacement dishes. Poor product and poor service. Do not bother.

Absolutely disgusting wouldn't give 0 star rating 😒 vile and disgusting customer service!!! Food appalling

Dreadful take away £44 wasted Duck not worth what we paid Chicken balls coated in loads sickly batter Spare ribs tough not cooked properly Duck spring rolls tasted awful The only thing edible was the prawn crackers which were free

Orders from here on a break to Bryncoch farm have to say the curry was like piss water the salt and pepper chips where non existent with salt and pepper ribs we’ll wat can I say they where ribs alright all boney with no meat...

Staff very friendly. Food excellent

Absolutely disgusted paid £40 for food and there were strands of hair in the meals my mother and myself could not eat the rest of the meals and then only get a refunded £5.30 not good enough in my eyes as 2 full meals had to be thrown away as my mother choked on a strand of hair.

Not happy, ordered £40 of food, first mouthful eaten and i almost choke on a long black hair. Customer service appalling when we phoned to complain, we were refunded £5.40., not even a proper apology. When a whole plate of food was put in the...

Been a customer for many years and the customer service I received tonight for my wife choking on a strand of hair was disgusting will never return here they have lost me and my whole family’s custom as the response I had was a £5.80 refund goodbuy Lingdilong off to find a new takeaway now I look at all the reviews it’s a wonder how they are still in business could do with a zero rating

Just had our take away from Ling Di long Ammanford, where to start !!! Chicken curry so salty couldn’t eat it, sauce like water disgusting, chicken chow mien with no chicken, same with chicken fried rice, and on to the chicken balls in batter, thick soggy batter and nice and burnt on the outside. All in all one star is to much really never again.

Richard Logue <logue.r77@googlemail.com> Attachments 12:00 PM (8 minutes ago) to tradingstandards, joshua.searle Dear Sir / Madam I wish to report a case of either food potentially unfit for human consumption or food substitution / fraud at Ling Di Long 33 College St, Ammanford SA18 3AB....

Potentially Dangerous Food DO NOT ORDER Aggressive and insulting owner, who would not even look at the order to check the problems just Get Out! I will be reporting to both trading standards and the FSA

If I could give zero stars I would. I received my food freezing cold after paying £6.50 delivery. My house special rice had jelly on top and they lady said yes that's sauce which should NOT BE LIKE JELLY! the pork I ordered isn't even edible its just chunks of fat and my whole order is cold. After calling the restaurant a lovely lady answered first more than willing to help and then put the manager on who called me a liar (actual words) and shouted at me down the phone to then hang up on me. I have never ever received such poor service or disgusting food. I honestly have no clue what to do, I haven't been shopping and have food sitting here that isn't edible. Absolutely disgraceful.

Often used to eat in when we were allowed but a takeaway is still very nice. Had a really lovely meal on Good Friday, especially gratifying as a vegetarian because "Chinese" food can be rather samey, fortunately Ling Di Long do tofu and their deep...

Top food can't wait to order again

Second experience of ling di long's. First was alright. Waited two and a half hours for a really disappointing outcome. The food was cold, two of the 5 dishes were inedible and had clearly been sitting for a long time. I dont usually go to...

They're service was absolutely abysmal, the quality of the food is terrible compared to other chinese food restaurants. And the member of staff on the phone sounded really nice except for the fact that they were absolutely incopetent. Also, the food didn't even arrive! 1 star

Terrible service. Ordered £70+ worth of food for delivery and after 2 and a half hour's waiting it never turned up. Shambles IF YOU WANT THE BEST CHINESE FOOD IN THE AREA GO TO THE ROYAL KITCHEN