Lickilicious in West Lothian

Ordered 2 hours ago, hasnt arrived. Terrible way to run a business.

Excellent selection of desserts and ice-creams definitely going back could not fault it in anyway

£7 for a Crepe and when it’s delivered it’s brick hard and completely inedible. Guy on the phone said they’d send fresh one but needless to say it didn’t arrive. Save your money and avoid this place, because it was a total waste.

I can't get over how amazing this shop is. Amazing staff and the ice cream is fantastic. They didn't have an item so they replaced it with an item that was worth way more. It was so kind 😇

Someone served me I believe it was the business owner very arrogant individual. God...last time coming here. Lost of a customer after that attitudes 🚮😃 Plus those ladies work there are absolutely a bunch rudies.

Superb! Definitely will be back soon 😋😋😋

Ridiculous, I put a order in at 8pm and it's is now 10pm and still not here, absolute joke of a place

Ordered 4 large milkshakes through scoffable app , received confirmation emails of payment and order , order to be picked up at 9.30pm . Went there at 9.30pm to be told that they had not received any order for collection , then 5 mins later they receive it , so had to wait a further 20 mins for 4 milkshakes , then finally got the 4 milkshakes that were just a regular when I orderered and already paid for 4 large milkshakes. Just a terrible first time experience dont think I will be ordering again . The milkshakes were good though in the end .

the food is good but I ordered 2 1/2 hours ago and I have not received anything, they now say that they are closed and won’t return phone calls. very unsatisfied.

Do not order a delivery 2 hour wait staff are not nice

Absolutely shocking ! Waited nearly 2 hours on delivery & when asked for money back was told no by the (manager) who admitted my order had been in the car 35 minutes (ice cream)

I was waiting 2 hours for ice-cream. I asked for a refund and they said no

The food is okay once it arrives and if it’s in stock. Unfortunately this is our fifth time ordering from here, and like the previous five times, we have been called an hour after we’ve paid for our items to be informed they’re not in stock and asking us to pick something else . Then another 50 minute wait for delivery . We’ve come to accept this. If you haven’t ordered before, lower your expectations and you won’t be disapppointed.

They employ people who can’t understand basic English, my daughter couldn’t understand him nor him her so although she asked for 2 x buenos waffles, she left with 2 x banoffee!!!! Would not exchange even after being told they would as it was in the receipt! Shocking business management when they employ staff who can’t understand English but blame that on a child!!!!!

Person taking the order did not understand my daughter, she couldn’t understand him and he couldn’t understand her repeated saying buenos waffle but ended up with banoffee, management said policy is clearly stated but I think it should be policy that they employ people who understand English!!!! Then they wouldn’t need their so called policy! Shame on yous as a business!!

Owner is good but some of the staff is lazy. Quality of ice-cream is excellent.

Made an order at 8.20pm and still not received in 2 hours. Called at 9.20 to be told it was out for delivery but called again an hour later no joy terrible service wouldn't order again

I think i dealt with the manager/owner felt he was very rude after a 40 minute wait for my ice cream.

It’s been one hour since I’ve ordered still haven’t received my order

Workers go put bins out and smoke go back in and don’t wash hands only 1/3 toilets actually work so expensive for what it is

I ordered 2 crepes and 2 tango ice blasts for pickup at 8pm and didn’t get them til 8:30pm absolutely shocking I’m no pleased. The women proceeded to call me ‘mate’ after I asked if the Order was ready. Fair to say I am not a happy chap after this order I won’t be back again. Candy crème >>>

Used to be great went down hill most of the pick in mix was empty now very expensive.

Amazing place, good delivery service and a good chat, all the staff are super friendly also drivers . I’m isolating again and they have been amazing to me . Highly recommend this place 5🌟

Jay lost his plants helo find them please but very good service but jay doesn’t give cutlery 💔

The kids absolutely love a trip here, the ice creams and desserts are 👌🤤 I can't believe someone gave a 1 star review for kids running around... in a sweet shop 😂 It's so good it makes me want to run around as well 😂

Excellent products. Ice cream was brilliant and crepes well worth going for.

Absolute joke, 3rd time we have ordered from here and been over 2 hours for delivery each time. ordered tonight at 8.30 for delivery and still hadn't arrived at 11, Called to be told be another half hour to 40mins. Cancelled order and told 5 to 7 days for refund which is probably still quicker than waiting on delivery. 100% will not use again

Be careful when ordering for delivery they are adding more money on to priced mark sweets. Bought XYZ sweets at £1 each but online they are selling them for £1.10. Price doesn't bother me but I know its illegal to do this

Lovely friendly staff. Placed an online order for collection but decided to sit in, order was no hassle to change. Xxxxx

Amazing ice cream..missed going there and will be back

First time I've ordered and was brilliant, will order again.

Top quality all-round. Personal favourites being cookie dough, crepes and milkshakes. After having cookie dough from here it is now the gold standard for me. Have had every single one and never been dissapointed. Rich, fluffy and cooked to perfection. The sauce isn't sickly like other places, if you get cookie dough a lot you know what I mean. This is carried through to crepes. Most places I go you get a thin stodgy pancake instead of crepe. Light and cooked well, can't go wrong getting a crepe. Defintely a must for anybody, especially if you've got a sweet tooth.

The best cookie dough I’ve had!!

Had dessert multiple times and always been great. Very fast service and incredible variety!

A must visit. The food is amazing and the quality of service is high quality. Spoilt for choice on their vast selection of desserts. Everything is always made fresh to order. The staff are all very friendly and give great customer service. By far the best in the area

This place is great! Deserts are top tier! I love the fresh waffles and the cookie dough is amazing. The deserts are fairly priced for its great quality. Defos recommend

Amazing place. Always top notch!

Top quality food and service, can't recommend a better place for desserts, sweets and ice cream, it always has me coming back for more!

They do the best brownies and cookie dough, with so much variety and great service!

Everything that I’ve received from this place has exceeded my expectations!! The waffles and cookie dough is to die for and the range of ice cream is incredible! Don’t think I could ever go to another dessert shop after tasting here

Like a said a few times , my iPhone has not been delivered , so can you do some ground work to find out where exactly is my iPhone , I’m dying here trying to find out where exactly it is , let me know again , thanks

Everything was great! Part of our order was forgotten via delivery but they had realised before we even did and got it delivered 10 mins later. Great service, definitely recommend, the waffles and milkshakes were amazing!

Amazing...kids were over the moon...such happiness in the midst of nothing 😊

great selection and helpful staff

Ordered at 9.25 and still waiting for the delivery at 11:40. Delivery times are ridiculous.

Great choice of ice cream, attentive staff and a good choice of other sweets as well.

Would stay away if ordering a delivery. We ordered dessert last night, ended up being 40minutes late meaning it took over 2 hours to arrive (10minutes from shop). We could go out for a 3 course meal including dessert and would be finished quicker.. Luckily we weren't wanting dessert after 12am as it was unedible. Dessert was cold and therefore was hard/chewy and frankly not worth the money (and expensive delivery cost). No contact from the shop at all to give an update or advise it was late. Wish we never answered the door now since we were paying cash. Would not recommend.

Desserts are nice, quality is decent. Selection is great. Price wise I would say is perfect. Would be great if they would fit more tables as they have the space but because of the selection of sweets it takes a bit of space.

I've had many ice creams from here, sundries, and cheese cake 10 out of 10! Great service, great food.

Fantastic shop. What a selection. A full wall of pick n mix. American sweets. Slushies. Waffles. Ice cream. And cake to die for. Sit in or takeaway. Staff very friendly. Can get expensive if you don't watch what you are picking. Best shop in Whitburn.

I got a crepe and a pack of flying saucers at this place! First time and oh my, does it taste good! Probably my second favourite sweet store. :>

This place will blow your mind! There is sooo much to choose from. There are sweets, ice cream, waffles, pancakes, ice blasts, milkshakes and sooo much more! It tastes amazing and you can have any flavour you can think of! Go there and enjoy yourself.

Everything is awesome, 10/10 100% best place in West Lothian for desserts and candy.

Order placed online at 9pm. From past experience I know that delivery can take an age (this should have been enough to make me avoid ordering from here) and I thought that giving them an hour to sort a crepe and a cookie dough would have been plenty time. It’s now 22:50 and it still hasn’t arrived. I’m thinking that instead of dessert I may actually receive it just in time for breakfast.... *UPDATE 1* It’s now 23:05 and I still have no dessert. I’m pretty sure I could have bought a hen and a cow, had the hen lay an egg, milked the cow and subsequently made the desserts in the time I’ve been waiting.... **UPDATE 2** It’s 23:20 and it has finally arrived. Guess I’ll cancel order for the hen and cow now... Dessert loving Tripadviserpeople, avoid this place at all costs unless you are going to go into the store. The god awful delivery service sucks any pleasure out of the dessert experience.

Totally indulgent waffles!!! Amazing ice-cream. My kids loved it. Definitely go again.

There’s an extensive range of crepes, cookie dough, brownies and ice cream. There’s also options to eat in or take away. It was quite busy while we were there but our order was out in about 15 mins. Highly recommend the cookie dough and candy floss ice cream!

Absolutely delicious, friendly staff, ive never been able to ever finish my dessert, so so yummy

Best place in the area. Really enjoyed the ice cream, waffles, crepes, slush, cheesecakes... Highly recommend a must to visit. Very nice owners

After waiting 1 hour and 20 minutes for the order to arrive it finally showed up. The warm cookie dough was cold, the warm crepe was cold, and the warm toppings had cooled so much that they’d solidified. This was a double kick in the teeth as the order had clearly been on its side in transport which meant that everything had clumped over about 25% of the crepe and cookie dough. All in all, very poor given the cost.

Most Fave place ever to get dessert! Crepes, Waffles, Slushies are BANG ON AMAZING!!, AND There are sooooo many different Unique Ice Cream Flavours to Choose from, Which are 10/10 The BEST! HIGHLY recommend Going there!!

Very good desserts ya guppy. Would recommend and come again (though Babu would add some salt to waffles to improve recipe)

I have been to many dessert places and this one is by far my favourite. The desserts taste amazing, me and my family each got something different crepe, waffle, cookie dough and sundae to share and I loved them all. I will totally be a regular no doubt.

Owners children running all over the place behind and outside the counter, staff do not wear gloves and their hands look very unclean

The ice cream is delicious and the booths are cool, just like an American diner! My only comment on the downside would be the opening time, if you want to take your grandchild for a treat after swimming in morning you can’t as it’s opening time is the afternoon.

Staff are very welcoming and friendly. Desserts are to die for, always made fresh and taste delicious. I visit on a regular basis.

Amazing service. Went in with my mum for the first time today and the guy behind the counter was lovely. He was so patient with my mother whilst she strolled up and down with her walking stick trying to choose her flavour for her tub. Thanks guys you made her day

Was annoyed when looked to see when shop opened said 4 o'clock went up and doors were open but the girl said they had to wait for delivery so waited about half a hour in car went back up and doors were locked but shutters were open. Should not put on website that opens at 4 if your not open until deliverys come in.

Went here for first time tonight. Myself and daughter were like big kids. We bought cheesecake, ice cream and pick and mix. Absolutely delicious. The guy who served us was lovely, he even came after us when we left without picking up one of the items we bought. Will definitely be back. Probably good that this is not near where I stay haha

I have ordered from here loads of times and I can honestly say I have never been disappointed. There waffles are amazing and..... they have started selling blackcurrant slush puppies 🤤🤤😍 To die for👇🏻👇🏻👇🏻👇🏻

The desserts here are really good and they have the potential to be a nice place if they could just get their service in order. Since its the school holidays i allowed my kids to stay up till 10pm so at 9pm i ordered some crepes and icecream for delivery for them . By 10 past 10 it still hadnt arrived so i called up to be told oh that order is already out so it wont be long . By 20 to 11 the kids were tired and upset so went to bed and my husband said i'll phone them to cancel just as my phone rang . It was the shop saying so sorry we have to re do the order as it has been dropped ... personally i think they forgot about it as i ordered it online . The did offer to add in two free ice drinks which was fine but in the end it arrived at 10 past 11 over two hours after originally ordered and they forgot to fill the delivery driver in on the dropped story as he told us that he had the order in his car but they had forgot to put something's in the bag so he just went back to the shop... i dont think they are currently able to deal with the demand of online ordering as it isnt the first time people have complained via social media how bad the delivery service is .

The food is excellent, but the service is awful! This is from my holiday in Scotland with my family!

Love this place! Best salted caramel ice cream I have found! Great value and makes a nice treat for the week with the little one. If you go for waffles etc there is a wait but it’s all fresh so worth it!!

Best place in Scotland for ice cream amazing choice. Spotless clean amazingly friendly staff. Wouldn't go anywhere else

Fantastic range of delicious treats, friendly and helpful staff and very well appointed inside

Went here for treat and food was excellent great value for money and nice comfy seating but the service was shocking we ordered both items at same time my partner had finished hers and I went up asking where mines was and got told there's a sign up over there read it and I was shocked to read items may not be served at same time but over 20 mins between each a bit much but we were only ones in at the time of ordering but then there was about four other tables and 3 got there before have a look at your serving policy please before all the good work goes for nothing ps Not even a sorry or asked if we enjoyed Bad service