The Chain Runner in West Lothian

AARRRRGHHHH THERE ARE SPIDERS IN MY SKIN!!!! Just joshin! I actually have a bone deficiency causing me to have quite the appetite if I do say so myself. I once bestowed my patronage upon this place, just kidding I’ve never been. Good day.

Clean & friendly establishment, food was great, staff friendly

Vicky was excellent and very friendly

Lovely atmosphere customer service was very professional and pleasant. Nikki very friendly

Booked there last year for Christmas night out Food was good this year food was cold and very dry won't be booking there again

All of the team are great, but extra thanks definitely go to Barry, who always goes above and beyond! And his banter is braw! Thanks for looking after us during our recent festive visit!

Great food, for a large booking of around 20, everyone really enjoyed the food and thought it was excellent

I stayed overnight at hotel, very close to Livingston retail park, I was able to walk around 5/10 mins depending on age and ability. Staff were very helpful and friendly.i had breakfast in the morning buffet style with hot choices sausage, bacon, scrambled eggs. Haggis, tomato , hash browns and mushrooms, very nice and good value. Room for overnight stay was good, clean and warm everything needed for an overnight stay.

Restaurant was very busy but staff were well organised and attentive. We didn’t have to wait long to be served and the food came very quickly. Always find the staff and management very friendly . Love how this is a dog friendly and very family oriented restaurant. Such a nice relaxed welcoming restaurant.

What a great little place rooms are good very clean beds and pillows to duvet are really comfy, as for the food I had a mixed grill meat was so tasty 😋 staff really friendly and great service thank yous very much. Looking forward to breakfast in 20 minutes lol 🤣

Amazing service every time which keeps us coming back every week now. All the staff are very friendly however special mention for Lukasl who does the carvery. He is very attentive and remembers our order and take care of us.

The staff were welcoming and very helpfull

Went to Chain Runner in Livingston, got the madras curry,it was lovely, the meat was melt in your mouth nice,my server Nikki was so nice and friendly, as was the other members of staff, would definitely recommend

Enjoy eating here and gr8 getting 30% off vouchers.

Just had a fantastic carvery, the meat was tender and there was lots of it. Everything was well cooked and piping hot. The staff were really friendly and approachable. The chef Lukasl at the carvery is one of the friendliest chefs I've ever met, always smiling and content. Sunday carvery is always fantastic too.

Chelsea was really hospitable and the food was great

Went with a group of friends the service was excellent the food was delicious and the atmosphere was warm and friendly.

Staff ( Chelsea) were very attentive and friendly.

As aways enjoy the Chain Runner. The ambiance is great

We had lunch it was excellent, and will definately return.

Had a great meal service was good

Chelsea was superb! Excellent customer service

Food arrived quickly with good size portions and tasted great! Excellent service by our server! Think her name was Vicky!

I popped in for a coffee to meet friends. The service was good..

Very attentive and helpful thank you Chelsea Enjoyed my meal

Fantastic restaurant with fabulous staff, Ayden in particular was lovely and very charming. Will definitely be in the near future

Chelsea was a breathe of fresh air, so friendly and super helpful during our visit.

Good food. Friendly and quick service, couldn’t ask for anything more. Lucaz Wonski dealt with us today. Very friendly and very professional, carrots & brussels amazing, fantastic food

Couple of occasions now that the manager / assistant manager has provided poor service through lack of communication. Watched others who came in after us be served their food while we were left waiting. However, Chelsea who was attentive to everyone came and apologised as there had been an issue with our ticket not being picked up for our order. Chelsea had been on a break and on return notice we were still sat waiting. Terrible that the lass had to apologise for someone else mistake. We were given free starters and discount on the total bill thanks to her. 5 star service for Chelsea!!!! To be honest she was that lovely that the acknowledgement was enough. We really appreciated that she went above for us. If I go back, I will make sure I’m in Chelsea’s area and avoid the manager/ assistant manager. The restaurant itself is nice, lovely food and reasonable. I would say go and make your mind up on your own experience.

Had the kebab with chilli chicken & didn't rate it too much - was really hungry so I ate most of it but the chicken had skin on which put me off a bit & I picked it off. Also food was just lukewarm whereas I like my food hot. Been here many times before but this was a bit of a disappointing visit.

Our server Shawn was very helpful and fun, great service!

Nikki is an amazing host and very professional. Maybe needs to be promoted to trainer to train other hosts within the group.

Staying in hotel next door nice to come into a friendly pub. Big shout out to Nikki for professional friendly welcome every time!

Excellent food, good friendly service and plenty of seating…

As always the staff were efficient and friendly. Great choice and value.

It was amazing stay at chain runner property and dining area, the staff was super cooperative, i has plan to stay for two days however the property was full on 02nd nov. I stayed with my family and occupied two room, super spacious and luxury rooms indeed. I wold recommend the property to my family and friends.

Sticky tables, incomplete order and destroyed sirloin steak. Staff polite and apologetic. Maybe a one off, but ruined evening

Great place for food/drinks, lovely staff

Went on the 9th Nov at lunchtime with 4 adults and 3 kids. First. Tables not suitable for young kids. No offer of highchair for 2 year old. Food wise. We had the chicken kebabs and pitta bread with piri sauce. The pitta bread was soggy as the sauce was put directly on it. The chicken was very fatty and some bits inedible. Safe to say that we won't be back.

Food not very good. Ordered fish and chips, fish dry and hard, chips hard in the middle..wouldn't go back 😑

Limited spaces available as we hadn't booked but a table was made available. Great service even though the restaurant was busy.

Friendly staff and great food- dog friendly restaurant perfect for a quick dinner out!

Waited 10mins before we got asked if we would like drinks,a further 15mins to recieve our drinks tea and juice our starters were after 35mins I had to ask where it was. Tables were sitting with dirty plates for 45mins before being cleared and cleaned as they were required.The waiters were just passing by the dirty tables as if they would clean themselves lol.One plus the meal was nice, just very very poor service.

Lovely place , tidy , staff friendly , food lovely very fast n prompt, even go as far to check your meals n drinks are OK occasionally, well rated worth the money .

First time coming here and it did not disappoint! Food was very good! We had breaded mushrooms as a starter with a garlic mayo. Followed by a roast dinner and a double cheeseburger meal. We enjoyed both and will definitely be back!

Great food and service. Food was piping hot when it arrived and plenty of fries

All of us had carvery. Not all meats available. Vegetables luke warm and dead cranefly in one of dishes. We'll not be returning.

Ayden our server was very friendly and knew how to have a good laugh! Food was great and feel ready to pass out for a week now

The food and the service was amazing

Trainee on char grill, no experience, no quality check, All we could taste was a burnt taste. Credited mixed grill, charged full price on everything else. Ppp in my opinion. Cost cutting at its best and manager says no one else has complained but never got of his arse to check dishes.

Stayed here a couple of times while visiting family the food was NOT good the last tow night we went to a different place . For are tea We owly had breakfast and the was not good as well it was rubbish you need a better chefs

Large party for xmas lunch food was lovely, staff friendly and helpful

Clean hotel and pub. Very friendly staff and food was canny.

Nice little pub with a family vibe. Food was really tasty, and the toilets were spotless. Staff were lovely and seemed a little overwhelmed, it was a Sunday and the carvery was busy I'd definitely come back. It's also up there for cheap eats in Llivingston and wheelchair accessible.

Great location, quiet, clean, friendly staff, value breakfast, highly recommended!

Just had dinner at the restaurant on the way home i had to pick up a chinese. 1 small chicken breast and 10 chips 12.99. That wouldnt fill a kid. No fish. No meat. Very disappointed. Wont be back.

Never been so dissappointed. Portions are so small 1 small chicken breast and 10 chips 12.99 really. Had to stop at the chinese on the way home for dinner . Plus no fish no steaks . Dont think i will return again.i would definitely say not value for money at all. Cant understand the good reviews at all.

Another lovely meal here. Staff are very attentive and friendly. Barry goes above and beyond. Would highly recommend.

Excellent service. Nice food. 💕 Thanks to everyone on shift, all kind and welcoming people. Eleni and Berry, thanks! 🙂

lovely place friendly staff food delicious

Food like cardboard, and comes extra dry, no vegan menu for kids, hasnt improved much in the 3 years since I was last persuaded to go. Tables either broken or just wonky, but they are all sticky, at least a choice, I suppose. Only the server was more pleasant this time.

2nd time visitors, food consistently nice. Hot and good value. Service nice and relaxed. Will be back. Adam

Good dining experience, food well spaced out and not rushed out the door. Barry was our server

Mynfriend and I attended for some lunch. Delicious! All staff were attentive and great company. Barry was delightful. Looking forward to our next visit.

My go to pub when in Livingston, easy parking, great choice of food and drinks. Amazing staff, very helpful. Highly recommended.

good food, great service, quick and easy

Food was lovely, staff very attentive. Loved the relaxed atmosphere, didn’t feel we had to rush off once we had finished our meal.

We had the Sunday Roast and it was awesome! Our server was Nikki and she was amazing also. Would definitely recommend this restaurant.

Just had a lovely meal service excellent food excellent value for money. Was served by Barry who is always very attentive and friendly will definitely be back

Lovely food and very comfortable only complaint can't make an Irish coffee

Stayed over in the hotel for one night. Nice clean, comfortable room with a nice bathroom and a good powerful hot shower. Only negative were the noises from other guests which wasn't the guests' fault, it's the style of the building which seems to accentuate every single little sound made, especially at night and early morning, like doors opening/closing etc - Must be made of quite hollow, cheap material. Had a Thai green curry in the evening which was sensational. Peroni and Guinness were okay but not the best. The continental breakfast was very good and the cooked full English breakfast was okay - but if I went back I'd choose the cooked Scottish breakfast instead. Staff were flawless.

Nikki & everyone of the team on shift were lovely we were looked after and all our food was lovely too thank you

The place to enjoy a multigeneration family meal in great surroundings.

We had Nikki serving us and she was so respectful polite and such a great person

Lovely atmosphere, staff very friendly and welcoming. Happy to help with table orders also.

Great meal and great server Barry

Food was good, vicky was very attentive

Popped on for carvery, plenty of fresh veg and a good choice tasty roasts. Staff were quick and attentive, especially our server Chelsea.

Very nice people working at The Chain Runner. Both at the reception and at the ber/restaurant.

Eleni was fantastic. She provided a brilliant service and made our night very enjoyable

Great service and the staff are excellent . Rooms are good and really can’t fault anything, Nikki front of house is so accommodating and jim behind the bar is excellent .

Eleni made the meal so much better with her bubbly personality!

It's a chain pub that's unfortunately been a victim of staffing shortages for a long time. They frequently have many menu items that are unavailable. Service can be slow so I suggest using the app.

Good food and friendly staff. Sadly there was no carvery for our Sunday lunch due to an issue the previous night with their oven, but we still enjoyed the meal we had. They also accept the Blue Light Card any day of the week which is fantastic as a lot of places don't take it at the weekends.

Good visit, service was excellent by Nikki nothing to much trouble. Food very good,.

Food was very good. Our waitress Stephanie was really friendly and attentive.

We were there late afternoon before the evening rush which I prefer. Our server Kyle was very attentive and smartly dressed.

Been in for dinner on Tuesday breakfast Wednesday then took more family members today .. Thursday for breakfast. We would not go anywhere else. Staff and service are outstanding.

Love this place, it’s my regular go to!

Visited the Chain Runner with my daughter and grandson. We had a dog friendly table and had a lovely meal. It was such a nice atmosphere and the staff were so friendly,would definitely go back. Highly recommend.

My husband and I were at the chainrunner Livingston lovely welcome from Nikki on Monday bank holiday 160924 lovely freshly made dinner fish & chips and scampi & chips very friendly efficient staff. Service with a smile makes such a difference. Went back tonight Friday with family 210924 served by Eleni again great service pleasant and smiling. Enjoyed our meal and evening

A lovely tasty burger with pulled pork.

Wonderful establishment, friendly reception from Barry and as always. Accommodating, friendly and very helpful and welcoming. Food was served quickly and all meals were thoroughly enjoyed by all. Great value for money and looking forward to return soon! I really do enjoy a curry on a Wednesday!🍛 😋

Good food. Good service excellent ambiance. Thank you Chelsea. On behalf of table 32 on Sunday Compliments to the chef.

this place never dissapoints us, Best dog friendly place in Livingston, fab staff x

Popped in today with the family for lunch. Great service from Chelsea very friendly and attentive nothing was too much trouble. Food was also excellent as per. Highly recommend! Definitely be back soon

Chelsea was amazing. Made our night!!

Had a great meal here and easy parking

Vicky was very friendly and professional with her service

Barry created a fantastic evening in the pub tonight whilst I was in visiting. I stayed in the hotel also. Very clean and comfortable. Great members of staff! They was always on hand, ready to assist me. Definitely coming back