Based on 2.857 opinions finded in 2 websites
Based on 2.857 opinions finded in 2 websites
Nº 203 in 365 in West Lothian
Nº 34 of 51 Other cuisines in West Lothian
Opinions
lovely place friendly staff food delicious
Gillian Stewart . 2025-01-08
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Just love earing at this restaurant staff very friendly great service you can take your dogs in also bright and cheerful place also
Karen McLeod . 2025-01-08
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Great service from staff. Food arrived promptly and being able to take our dogs is a bonus.
Stuart Robinson . 2025-01-04
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The fish was delicious. Perfect loved it .. The staff were very friendly and professional.. Would recommend this place ..
Wilma Halliday . 2025-01-04
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Close to shopping centre. Not somewhere I'd go to often, it's expensive. Foods ok. Service is outstanding 👏
Evette McLeod . 2025-01-04
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Very happy and very friendly staff and the food was quick and very good! All my family had a great time and we will be back
William Watt . 2025-01-03
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Excellent meal and friendly service. Not too busy so a peaceful atmosphere
Martin Bethell . 2025-01-01
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We booked for the kids Hogmanay party. Although we booked seperately, staff very kindly managed to seat our 3 parties next to each other. The kids buffet was very well stocked with lots of choice and they all had a great time playing games and enjoying the disco, song requests were a great idea. While the kids were having fun we could enjoy a nice meal. Lovely atmosphere, friendly stuff, satisfied kids ✅✅✅ Will definitely book for next year!
alice2808 . 2025-01-01
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Excellent food in a relaxed atmosphere , very friendly staff ❤️
Janis Downie . 2024-12-29
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Great food and excellent service from Barry and all the staff today at the Chain Runner.
Daniel Banks . 2024-12-28
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Great food fast and friendly service highly recommend
Sandy Milne . 2024-12-28
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Wonderful Christmas dinner. This is our second time celebrating Christmas Day in The Marstons chain runner. Food excellent staff amazing!! ☺️
Shona Byrne . 2024-12-28
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Went for Xmas dinner the staff took so long to bring back drinks to the tables For what we paid for Xmas dinner it wasnt great at all food was lukewarm and turkey tasted weird the starter didn’t have enough bread for the the amount of pate you got and the cheese and crackers for dessert was also poor! Won’t be back
Lauren Ritchie . 2024-12-26
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We enjoy family meals together at the Chain Runner, there is plenty to occupy the kids inside and outside, the food/drink is varied and good value, we feel taken care of when we are there.
Carrie Laird . 2024-12-24
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Very disappointed with the service had to wait over half an hour for our starters staff were having a carry on unaware that tables needed clearing.We were just about chased out because we had reached the end of our time slot through no fault of our own.We have been eating here every week for the past few months without any complaints.don’t know if we will come back again
steve payne . 2024-12-23
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Had a really lovely lunch. Server was great. Drinks and meal very reasonably priced. Seated immediately without booking.
Aileen McGovern . 2024-12-22
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Restaurant was very busy but staff were well organised and attentive. We didn’t have to wait long to be served and the food came very quickly. Always find the staff and management very friendly . Love how this is a dog friendly and very family oriented restaurant. Such a nice relaxed welcoming restaurant.
Lisa Hosier . 2024-12-21
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Barry was the first person we met he sat us in a great area for the two kids he was very friendly and chatted away making sure we were set up order he took us over the menu made some great recommendations got us our drinks sorted extremely fast food was ordered a very short wait food arrived hot and well presented Barry checked with us when food arrived to make sure everything was OK we'll be back again hopefully Barry will be on shift as he made a good night 👍🏻
Ali Hood . 2024-12-20
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Very busy today, understanding the wait for food to arrive, food good as usual , pricey drinks, though a sign of the times.
Duncan Bain . 2024-12-19
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Love this place. Never been let down. We had a funtion with over 18 poeple and it went brillaintly. Steven and his team are great and make you feel at home and can't do enough to help. The food was great too and a great day all round. Thank you.
OnYourMark's - Fitness . 2024-12-19
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Festive menu, Prawn cocktail - prawns were tough. Turkey dinner - meat was dry, yorkshire pudding hard inedible, veg was either hard or mushy. Desert was good not outstanding.
Cheryl Parkinson . 2024-12-17
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Staff are lovely and friendly, very accommodating and the atmosphere is always very welcoming. Great choices on menu but Festive menu particularly great this year
Dawn Duncan . 2024-12-17
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Nikki was very pleasant and helpful
Ben Staton (s7a7o) . 2024-12-16
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Lovely meal and very friendly staff
Angela Norton . 2024-12-16
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It was a pleasure to visit the Chain Runner in Livingston. We had a dog friendly table. Barry and Bobby were great hosts and made a fuss of the dog. Such a relaxed and friendly atmosphere. Grub was tasty too. I look forward to our next visit.
KARON LANGAN . 2024-12-16
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Friendly staff, great food and atmosphere
sandra blyth . 2024-12-14
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The food and especially the service we received was excellent
Dougie Merrick . 2024-12-14
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Lovely food, very pleasant staff. It was our first time there and we will definitely visit again.
Margaret Gillies . 2024-12-12
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Overall I book for a camera club Christmas dinner which I booked 5 weeks before the meal on the 10 December from that time on the staff was very help throughout . On the party date a I arrived about 30minins before the quests arrived at18:30 every thing was set up 15 places with Christmas crackers and the bar staff could not do to much for us with our first orders. The meal its self was really good and the table service was also excellent, we were asked if we wanted to wait for a short while before having our puddings after main meal. Overall and outstanding evening thank you Livingston Chain Runner
Fred Roe . 2024-12-12
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AARRRRGHHHH THERE ARE SPIDERS IN MY SKIN!!!! Just joshin! I actually have a bone deficiency causing me to have quite the appetite if I do say so myself. I once bestowed my patronage upon this place, just kidding I’ve never been. Good day.
Money Mindset . 2024-12-09
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Vicky was excellent and very friendly
M ONeill . 2024-12-08
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Clean & friendly establishment, food was great, staff friendly
Jean Sanderson . 2024-12-08
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Lovely atmosphere customer service was very professional and pleasant. Nikki very friendly
Claire Morris . 2024-12-08
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Booked there last year for Christmas night out Food was good this year food was cold and very dry won't be booking there again
Tracey Hedges . 2024-12-07
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All of the team are great, but extra thanks definitely go to Barry, who always goes above and beyond! And his banter is braw! Thanks for looking after us during our recent festive visit!
Morag Eadie . 2024-12-05
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Great food, for a large booking of around 20, everyone really enjoyed the food and thought it was excellent
Sara Walker . 2024-12-05
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I stayed overnight at hotel, very close to Livingston retail park, I was able to walk around 5/10 mins depending on age and ability. Staff were very helpful and friendly.i had breakfast in the morning buffet style with hot choices sausage, bacon, scrambled eggs. Haggis, tomato , hash browns and mushrooms, very nice and good value. Room for overnight stay was good, clean and warm everything needed for an overnight stay.
Shona Lynn . 2024-12-02
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What a great little place rooms are good very clean beds and pillows to duvet are really comfy, as for the food I had a mixed grill meat was so tasty 😋 staff really friendly and great service thank yous very much. Looking forward to breakfast in 20 minutes lol 🤣
Mark Bucko . 2024-11-29
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Amazing service every time which keeps us coming back every week now. All the staff are very friendly however special mention for Lukasl who does the carvery. He is very attentive and remembers our order and take care of us.
Emma-Jayne Martin . 2024-11-28
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Went to Chain Runner in Livingston, got the madras curry,it was lovely, the meat was melt in your mouth nice,my server Nikki was so nice and friendly, as was the other members of staff, would definitely recommend
Margaret . 2024-11-26
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The staff were welcoming and very helpfull
Anna Marshall . 2024-11-26
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Chelsea was really hospitable and the food was great
J McKissack . 2024-11-24
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Enjoy eating here and gr8 getting 30% off vouchers.
Elizabeth Wilson . 2024-11-24
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Just had a fantastic carvery, the meat was tender and there was lots of it. Everything was well cooked and piping hot. The staff were really friendly and approachable. The chef Lukasl at the carvery is one of the friendliest chefs I've ever met, always smiling and content. Sunday carvery is always fantastic too.
Ian Priestley . 2024-11-24
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Went with a group of friends the service was excellent the food was delicious and the atmosphere was warm and friendly.
Tommy Stewart . 2024-11-21
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As aways enjoy the Chain Runner. The ambiance is great
Michael Baggott . 2024-11-20
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We had lunch it was excellent, and will definately return.
John McAllister . 2024-11-20
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Staff ( Chelsea) were very attentive and friendly.
Julie Imrie . 2024-11-20
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Had a great meal service was good
stephen colthart . 2024-11-18
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Chelsea was superb! Excellent customer service
Lewis MacQueen-Fraser . 2024-11-17
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Good food. Friendly and quick service, couldn’t ask for anything more. Lucaz Wonski dealt with us today. Very friendly and very professional, carrots & brussels amazing, fantastic food
pawpaw18able . 2024-11-17
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Chelsea was a breathe of fresh air, so friendly and super helpful during our visit.
Laura Banks . 2024-11-17
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Fantastic restaurant with fabulous staff, Ayden in particular was lovely and very charming. Will definitely be in the near future
Grant Cassidy . 2024-11-17
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Very attentive and helpful thank you Chelsea Enjoyed my meal
Deborah McGinty . 2024-11-17
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I popped in for a coffee to meet friends. The service was good..
Lex Law . 2024-11-17
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Food arrived quickly with good size portions and tasted great! Excellent service by our server! Think her name was Vicky!
Christopher Gilchrist . 2024-11-17
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Couple of occasions now that the manager / assistant manager has provided poor service through lack of communication. Watched others who came in after us be served their food while we were left waiting. However, Chelsea who was attentive to everyone came and apologised as there had been an issue with our ticket not being picked up for our order. Chelsea had been on a break and on return notice we were still sat waiting. Terrible that the lass had to apologise for someone else mistake. We were given free starters and discount on the total bill thanks to her. 5 star service for Chelsea!!!! To be honest she was that lovely that the acknowledgement was enough. We really appreciated that she went above for us. If I go back, I will make sure I’m in Chelsea’s area and avoid the manager/ assistant manager. The restaurant itself is nice, lovely food and reasonable. I would say go and make your mind up on your own experience.
Elaine Cowen . 2024-11-16
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Had the kebab with chilli chicken & didn't rate it too much - was really hungry so I ate most of it but the chicken had skin on which put me off a bit & I picked it off. Also food was just lukewarm whereas I like my food hot. Been here many times before but this was a bit of a disappointing visit.
Irene McConnell . 2024-11-15
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Our server Shawn was very helpful and fun, great service!
Dee S . 2024-11-13
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Nikki is an amazing host and very professional. Maybe needs to be promoted to trainer to train other hosts within the group.
Martin Tipler . 2024-11-12
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Staying in hotel next door nice to come into a friendly pub. Big shout out to Nikki for professional friendly welcome every time!
Andy Kendrick . 2024-11-12
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As always the staff were efficient and friendly. Great choice and value.
Vicky Glennie . 2024-11-11
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It was amazing stay at chain runner property and dining area, the staff was super cooperative, i has plan to stay for two days however the property was full on 02nd nov. I stayed with my family and occupied two room, super spacious and luxury rooms indeed. I wold recommend the property to my family and friends.
Alok Ojha . 2024-11-11
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Excellent food, good friendly service and plenty of seating…
Andrew Lowrie . 2024-11-11
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Sticky tables, incomplete order and destroyed sirloin steak. Staff polite and apologetic. Maybe a one off, but ruined evening
Hugh Morrison . 2024-11-10
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Went on the 9th Nov at lunchtime with 4 adults and 3 kids. First. Tables not suitable for young kids. No offer of highchair for 2 year old. Food wise. We had the chicken kebabs and pitta bread with piri sauce. The pitta bread was soggy as the sauce was put directly on it. The chicken was very fatty and some bits inedible. Safe to say that we won't be back.
Allan Doyle . 2024-11-09
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Great place for food/drinks, lovely staff
Angela Shanks . 2024-11-09
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Food not very good. Ordered fish and chips, fish dry and hard, chips hard in the middle..wouldn't go back 😑
Emma Louise Green . 2024-11-08
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Friendly staff and great food- dog friendly restaurant perfect for a quick dinner out!
Marissa Roberts . 2024-11-06
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Limited spaces available as we hadn't booked but a table was made available. Great service even though the restaurant was busy.
fraser elliot . 2024-11-06
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Waited 10mins before we got asked if we would like drinks,a further 15mins to recieve our drinks tea and juice our starters were after 35mins I had to ask where it was. Tables were sitting with dirty plates for 45mins before being cleared and cleaned as they were required.The waiters were just passing by the dirty tables as if they would clean themselves lol.One plus the meal was nice, just very very poor service.
Linda Busby . 2024-11-04
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Lovely place , tidy , staff friendly , food lovely very fast n prompt, even go as far to check your meals n drinks are OK occasionally, well rated worth the money .
chris mcgee . 2024-11-04
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First time coming here and it did not disappoint! Food was very good! We had breaded mushrooms as a starter with a garlic mayo. Followed by a roast dinner and a double cheeseburger meal. We enjoyed both and will definitely be back!
Dionne Osterman . 2024-11-03
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Great food and service. Food was piping hot when it arrived and plenty of fries
Colin White . 2024-11-01
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All of us had carvery. Not all meats available. Vegetables luke warm and dead cranefly in one of dishes. We'll not be returning.
Jean Miskin . 2024-10-31
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Ayden our server was very friendly and knew how to have a good laugh! Food was great and feel ready to pass out for a week now
Keiran Mcleod . 2024-10-29
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The food and the service was amazing
Lord Darkness6666 . 2024-10-28
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Trainee on char grill, no experience, no quality check, All we could taste was a burnt taste. Credited mixed grill, charged full price on everything else. Ppp in my opinion. Cost cutting at its best and manager says no one else has complained but never got of his arse to check dishes.
David Quinn . 2024-10-26
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Stayed here a couple of times while visiting family the food was NOT good the last tow night we went to a different place . For are tea We owly had breakfast and the was not good as well it was rubbish you need a better chefs
robert green . 2024-10-24
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Large party for xmas lunch food was lovely, staff friendly and helpful
Astrid Mccabe . 2024-10-23
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Nice little pub with a family vibe. Food was really tasty, and the toilets were spotless. Staff were lovely and seemed a little overwhelmed, it was a Sunday and the carvery was busy I'd definitely come back. It's also up there for cheap eats in Llivingston and wheelchair accessible.
Sara Cunningham . 2024-10-21
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Clean hotel and pub. Very friendly staff and food was canny.
Paul Mellett . 2024-10-21
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Great location, quiet, clean, friendly staff, value breakfast, highly recommended!
David Beattie . 2024-10-20
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Never been so dissappointed. Portions are so small 1 small chicken breast and 10 chips 12.99 really. Had to stop at the chinese on the way home for dinner . Plus no fish no steaks . Dont think i will return again.i would definitely say not value for money at all. Cant understand the good reviews at all.
Dillon Thomas . 2024-10-19
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Just had dinner at the restaurant on the way home i had to pick up a chinese. 1 small chicken breast and 10 chips 12.99. That wouldnt fill a kid. No fish. No meat. Very disappointed. Wont be back.
Maizie Stevens . 2024-10-19
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Excellent service. Nice food. 💕 Thanks to everyone on shift, all kind and welcoming people. Eleni and Berry, thanks! 🙂
I P . 2024-10-17
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Another lovely meal here. Staff are very attentive and friendly. Barry goes above and beyond. Would highly recommend.
Fiona Bartleman . 2024-10-17
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Food like cardboard, and comes extra dry, no vegan menu for kids, hasnt improved much in the 3 years since I was last persuaded to go. Tables either broken or just wonky, but they are all sticky, at least a choice, I suppose. Only the server was more pleasant this time.
Jordan Fisher . 2024-10-14
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Good dining experience, food well spaced out and not rushed out the door. Barry was our server
John Gibson . 2024-10-12
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2nd time visitors, food consistently nice. Hot and good value. Service nice and relaxed. Will be back. Adam
Adam Smith . 2024-10-12
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My go to pub when in Livingston, easy parking, great choice of food and drinks. Amazing staff, very helpful. Highly recommended.
Jan Jan . 2024-10-10
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good food, great service, quick and easy
George Thomasson . 2024-10-09
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We had the Sunday Roast and it was awesome! Our server was Nikki and she was amazing also. Would definitely recommend this restaurant.
Lori Deslauriers . 2024-10-06
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Food was lovely, staff very attentive. Loved the relaxed atmosphere, didn’t feel we had to rush off once we had finished our meal.
Lorraine Doig . 2024-10-06
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Lovely food and very comfortable only complaint can't make an Irish coffee
John Spence . 2024-10-05
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Just had a lovely meal service excellent food excellent value for money. Was served by Barry who is always very attentive and friendly will definitely be back
Sandra Stones . 2024-10-05
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Stayed over in the hotel for one night. Nice clean, comfortable room with a nice bathroom and a good powerful hot shower. Only negative were the noises from other guests which wasn't the guests' fault, it's the style of the building which seems to accentuate every single little sound made, especially at night and early morning, like doors opening/closing etc - Must be made of quite hollow, cheap material. Had a Thai green curry in the evening which was sensational. Peroni and Guinness were okay but not the best. The continental breakfast was very good and the cooked full English breakfast was okay - but if I went back I'd choose the cooked Scottish breakfast instead. Staff were flawless.
Graham Wood . 2024-10-04
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Nikki & everyone of the team on shift were lovely we were looked after and all our food was lovely too thank you
Dawn Lynch . 2024-10-02
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The place to enjoy a multigeneration family meal in great surroundings.
Rodney Tucker . 2024-09-30
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We had Nikki serving us and she was so respectful polite and such a great person
Claire Chapman . 2024-09-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Bear in mind we have been coming here for several years now but we won't be back. Booked for Xmas dinner months ago. Arrived, ita freezing, no heating on, lights blaring in your eyes and mismatched seats. Starter arrives dearer and less on plate than b4. Mains arrive, my mum in law couldn't eat hers as thr chcik3n was like rubber, my plate had small chips about 15 in total and a burger that was tiny, no side dish as coleslaw not liked. Husbands burger was grizzly. Still freezing. Service was okay, not the same staff as it used to be, and the difference was apparent. We paid the bill, and when leaving the Chef passed by chanting home time soon several times and then said 'thank f*ck for that' . Right in front of us. We were not impressed. And we said as we walked to car, we won't be back. We have been coming for years now and we noted the last few visits that the place seemed different, not as welcoming or warm and spme.staff treated u like u were in a truck atop cafe rather than a restaurant- we knew they needed a new chef and we did hear that new management was possibly happening 2 years back. They need to rethink so many things to get it to what it was like previously. This change has been a negative one.