Leonardo Hotel Bristol City in Bristol, City of - Phone Number, Reservations, Reviews

This is a really nice hotel! The staff is so friendly and smiley. The rooms are very new and clean and the beds are super comfy. The restaurant has a very quiet and nice atmosphere, we've been served by Tatjana and her colleague (who I didn't catch his name) on Friday 15th evening and they were so friendly with us. The reception team is really helpful and they provide an excellent service. Unfortunately I didn't get any names so thank you all for making our stay a wonderful time !

Really great experience. Feels really fresh. Staff super friendly. My goodness me the bed was comfy and rooms quiet. I’d definitely stay again

I have been coming to the Leo since I started at my job in November of last year. I come here 3 weeks of every month. As I am a sucker for good customer service, I like to feel at home when I go to a hotel that is effectively, my second home due to the time I spend there. Tonight, I arrived, weary from the long and delayed train journey but happy to come back. The bar manager, Mikey was on tonight and I gave my usual warm welcome but he still hasn't made the effort to know my name. "Hi mate". A reminder that I have been here at least 10 of the last 15 weeks. I sat at the bar as the staff are very nice and enjoy a little banter and chat while I eat my dinner. I asked for my wine I always order which is a reasonable Spanish red and the house offering. They didn't have the wine so I had to pick the next one up on the list which isn't my favorite but thought I'd try it. I asked the server if I could get a discount as it was 20% higher in cost and given it wasn't my choice, I thought they would see the logic. The server said he would ask Mikey. When it came time to pay the tab, I saw I was charged full price. When I asked Mikey if he would help a little, it was an abrupt, "sorry mate". The location is perfect and breakfast is very good. Most of the staff are friendly and welcoming but the fact this kid couldn't shave a couple pounds off the wine is a matter of principle and personality. #really? #bigpicture #honestly?

Very well located hotel, next to the center of Bristol. The rooms are well equipped and everything is very clean.

Top quality service at this hotel. Amazing food, super friendly staff and it even has a little gym! Only negative for me is that parking is a 5 minute walk away.