LEON - Birmingham New Street in Birmingham

Always a reliably great place to get a nice lunch or meal after work!

Advertised as open until 11pm, but at 10:30pm all they could offer me was a coffee.

Went in for a quick bite in between trains, quickly served, great coffee, nice fast food

Whoever was on tills on the 8th of October at 5:15-5:20 was super helpful. He got my chicken nuggets done within a couple of minutes. Which meant that I made my train would highly recommend.

The service is just rubbish. For a larger order (3 adults and 4 kids ) they are keeping people more than half an hour, serving every other Costner that comes in and orders just for 1 person. After 20 minutes they didn’t had nothing for my order with no intent to start on it. Although I was very keen with the idea of organic coffee and properly cooked fast food , the staff in Birmingham City Center are just not cut for the job. They are very poorly representing the company.

Abad could see I was in a rush fir my train so he stepped in to help much appreciated Abad fantastic customer service

Credit to Asmita, Angela, Sandy, and Nabil. We placed a large order of over 18 meals during a busy Saturday afternoon, and the team handled it like champs. Despite the pressure, nothing was missing, and everything was neatly labelled with names and ready for collection on time. Special thanks to Sandy for going out of his way to help deliver the food to our office just outside New Street. A great team all around!

Food was fine but the coffee was made with sour milk. Had to throw it out.

Vegan burger was disgusting, worst ive ever had and the wait was too long, overall a terrible experience and never again.

Tasty food and pleasant staff. They even gave away perfectly edible food that would have otherwise been binned for FREE (between 7-9pm). 10/10 experience

Poor service. Would not recommend.

Staff were accommodating to my request over the phone, portions are pretty small for what you pay but I was satisfied.

What a disappointment. Just returned from Dublin and catching the train home. Ordered a cappuccino and coke only to be ignored by the female assistant. When I eventually got her attention, she managed to drag out making the hot drink and handed me a rather expensive cup of milk froth. I returned it and asked her to remake it. Told me that’s how cappuccino are made. What without coffee?? Her male colleagues were considerably more helpful. No return for me.

Iam so grateful for Leon cafe l was rushing to catch a train Went in Leon to get my sister a drink who as diabetes left my purse on there counter Relies when l was on train no purse l reached Blackpool found my receipt rang them and they kept it safe until my return trip I was so grateful l could never thank them enough

Didn't ask about any allergies or sauces. Or what sauce we wanted. Put the order in and walked off. Tried to get their attention multiple times to ask for no sauce and when I got my food it had sauce. Did not have time to get replacement.

Initial service at tillpoint was great, however the man making the drinks made them wrong, I was presented with an iced latte when I ordered a latte had to ask to have it made correctly with no apology… and my pink iced latte contained no vanilla syrup. No stickers or communication to confirm drinks were in fact made with alternative milk.

Whilst the food and drink here are great and the staff are great too, my review is regarding a too good to go bag I bought from here, what a complete waste of money, food was awful, the yogurt was the only decent thing in the bag, the vegan muffin was atrocious and whatever the couple of round things were in a bag, I am none the wiser as they went in the bin with the muffin, shame really as too good to go is about cutting down on food waste.

Great experience with order delivered on time.

Great as always, thank you Abad & Sahroni !

Fast food with different hot or cold products. It is located inside the Birmingham New Street train station, in the Grand Central wing on the entrance from the Bullring

One of my favourite things about Leon is the packaging but that isn’t the only thing I like about the place. The Love Burger is one of those vegan burgers you have and go damn. I’m vegetarian and most vegan burgers fast so bland. Each bite just oozes flavour. It’s my happy place and they’re right. The burgers full of love. Sadly the Atmosphere inside isn’t anything special. It’s why I always have it to go. But still, you’ll be missing out if you don’t go here.

Korean chicken wrap was really dry and lacked flavour. Mango lime and dragon fruit smoothie was nice .

One of my favourite take out spots in the UK and especially Birmingham, staff are always friendly and efficient. Great spot for a vanilla matcha on the go as well They have a really good breakfast offer that’s worth a visit especially if you don’t eat pork or meat in general, their breakfast pots and muffins are amazing!

Beware! The rude an aggressive blond assistant is back. I hadn't seen her for some time so assumed she had left. But she wad back in full force this morning shouting and being her General stroppy self with the customer in front who was only asking about alagin information. I walked out in the end as I had a train to catch. If I walk past on Tuesday and she is in there I'm not going in. Shame though as the rest of the staff are lovely and the food is good, this woman need to follow by their example. **********Update******* In relation to your response, I would like to point out I am not this customer that you are describing in your coment. I was actually stood behind the customer who was been subject to this assistants abuse. I was trying to point out that this assistant is awful and doesn't have the right attitude and dermeena to work in a customer facing environment. I have witnessed her bad attitude on several occasions and I was once subject to it myself.

Visit leon on a regular basis, allways good atmosphere, food is excellent! Staff are allways friendly and helpful in particular manager Aggata who is allways very welcoming! Visiting leon has become a favorite highlight of the week!

My experience is very bad…I took 1 BIG BREAKFAST meal…It is not even sufficient for one. …For this, they took 6.99…very disappointing.

Whats disappointing is the portions are seriously small which is rather disappointing. We have purchased from many other places and found their portions bigger in size compared to this place, need to go back to the drawing board with your baked beans as they were terrible, sausage was small and bland, a few changes can make all the difference.

Absolutely zero satay sauce in the chicken satay box. Basically eating dry rice. The meal (including the lattice fries I also got) had been sitting in the heater ready made for a while so the chips were very sad. Then to top it off the water I got was room temp. Terrible waste of money

Friendly and speedy staff and an amazing Halloumi wrap. One of the best things I've eaten all year. Incredible. - 23rd June, 18:30

Fantastic service by Asmita backed up by the team of amber and jane, love coming here and will continue to come back ❤️

Extremely fast service which was much welcomed given the rush I was in this morning. I ordered a bacon and egg muffin and for the price it was very good! Soft sourdough bun with an equally soft unsmoked slice of bacon, relatively thin “round” egg, and a dash of a sweet based ketchup to top it off and spinach. Would visit again, good fast service for breakfast. Love the decor of the place too! Edit: added new photos on second visit Also, noticed the “breakfast meal deal” which works out better value for money, in which any muffin with a regular coffee is £4.99! Only an additional 50p on the usual price of a muffin! Service was extra fast again today too!

Super quick service and the staff are absolutely lovely (so this review is not a reflection of them). But for £20+ for two burgers and fries I'd be expecting a bit more than we got. Burgers are very similar to the big M tastewise, but double the price.

Great healthy food.. the calorie information on every food item is the icing on the cake for me

Have been a regular at Leon’s in London for over 10 years. Ordered the Love burger as I normally do. The burger lacked luster, was dry with the most minimal toppings and sauce. I asked the staff member for additional sauce and they wanted to charge me, even though I explained to them. Makes sense as the burger was given to me super quick.

Service with a smile! So nice but you don’t always receive that nowadays. Lovely fruity smoothie and the oat milk iced latte was nice too. Prices as expected considering it’s in the station. Food looked great so we’ll be back to try another time when we’re catching a later train.

Had ' Golden Glow Dhal ' which was very tasty , hot and served shortly after giving order. The price was £6.49 which was reasonable for good portion of a tasty meal .

Ordered some chips and they took over 10 minutes as the staff didn’t seem to have any sense of urgency - luckily I had time before my train. They were very nice though although the portion was small for £3.99 (considering it was advertised as large)

Great tasting gluten free options. Staff super friendly and helpful. Served quickly and lots of options unusually for gf.

Amazing healthy fast-food and excellent customer service

Loved that I could get a tasty Shaksuka at the Birmingham train station!!! Delicious with fresh herbs. Coffee organic and with coconut milk (my choice) excellent blend and nice and hot. The staff (Candace and Agatha) were exceptional. Felt like old friends ❤️thank you for making my travel experience so happy. Ps this is Lemington a travel companion who brings joy ❤️😁

Delicious healthy food, with outstanding service and professionalism from Tanya. This team & location are a credit to the wider brand !

ABAD makes a great coffee! Excellent food served quickly and with a smile 😊👏👏👏👏

Best part of attending training in town is being able to stop off at Leon’s for breakfast amazing service and food

I forgot to rate this place when I visited BUT it was beautiful, fresh food! PLEASE bring Leon to Doncaster!!!! Thank you 🖤

I like Leon and I am giving 5 stars to this branch because Jame has been providing excellent customer service and is always smiley!

Got a chicken wrap, super dry and not crispy at all, have a feeling its been under a heat lamp for some time. No flavour

First time I have ever been and the food is stunning - will definitely go to a Leon again

Lovely food delivered by the friendliest and happiest staff ever! Amazing lady checking on customers, orders etc. Would 100% recommend and def visit again for the Alioli Chicken!

The staff are lovely and the place looks clean and tidy. I knocked a star off because the cheese in my vegan burger wasn't very melty, but I'd probably still eat here again.

Food really nice and friendly staff.

Lovely young man that served me, they also offer student discount

I got a hot chocolate and cookie here today, at around 7.40pm. The man serving me was so kind, he gave me a large hot chocolate at no extra cost. I didn't catch his name unfortunately, but his customer service was great 😊 I have been here frequently and the staff are always friendly. The hot drinks are excellent, especially the vanilla matcha lattes, so much better than Starbucks 👌 I will keep coming back for sure 😀 they also do blue light card discount for NHS staff!

Lovely food and staff member serving was very helpful.

Very impressed. My train was cancelled so I popped in for a tea but the breakfast looked tasty so ordered veggie breakfast with hash browns. Freshly cooked, full of flavour, good quality food & feel satisfied & full. Also the server was very friendly & efficient; just what you need in the morning with a train delay!

Sometimes inconsistent food, no two halloumi wraps are the same but it's always tasty! Staff here are always friendly though and a credit to you. It's a nice place to sit and eat when waiting for trains and the quality of what you're eating always seems better than a lot of places Oh and the milk chocolate cookie is probably the best you'll find anywhere!!

Sarha young Muslim girl so helpful will always use for my everyday coffee thank you lunch or breakfast

Thought I would try something new, food on website looked amazing. Made and delivered within 30 minutes maybe that was a sign, ordered 4 items missing 1, chips cold, rice hard!! Next time stick to KFC at least you get what you pay for and don't get ripped off with high prices for poor quality. Also a 10% service charge.

Not a very exciting burger, feels like something I could make a mess of myself at home. Dare I say it McDonald's more enjoyable. Five guys a million miles above. Plus the criss cross fries - nice but there's about 6 in a box. Not for me. Grilled chicken burger is poor.

Food is great ...but the grand central based Leon staff are ridiculously slow. The new younger ones working there would rather faff around then actually go up to serve customers who are waiting and willing to eat quick and jump on their next train ! Food you can't go wrong with but staff not so great ..improvements needed

The food was a little cold but overall great value

Lovely, friendly and attentive staff. Food is always well prepared.

New St Leon Cafe has the friendliest staff going, amazing coffee and all made with love and a smile

Friendly and swift service from this dual counter branch.

Very rude manager she is very dirty she also was biting her nails and serving

I ordered a box of rice with chicken. It was 98% rice and 4 small pieces of chicken that looked like it was 10 days old and smelled bad, I do not recommend it

Popped in on my way to work ordered a hot chocolate & a bacon & egg muffin , unfortunately i was very disappointed with both the hot chocolate was luke warm & the muffin was swimming in the tomato sauce as i bit into it all the sauce went down my jacket

Ordered on app and was expecting a number board similar to mcdonalds. Then got told off by the staff for not making myself known on arrival - as there were no order-boards, had ordered on the app from a seat lol. Coffee was good as always. Porridge also good. Sausage and egg roll poor, cold and fell apart. Love the brand but probably wouldn't return to this outlet

Can't fault the serving staff, always friendly. Breakfast is always lovely. But the past couple of times I've got lunch from there, more specifically the rice boxes, the portion as a whole isn't very good in my opinion. And the portion that you do get is 90% rice. I've ate at other Leon's and the rice boxes are almost full, so it's disappointing this one seems to be rationing their food?

Food is always pretty fast, the servers are friendly and even though I’m not vegan anymore I keep going back to the Love burger for that sauce!

Porridge too sweet. Sugar free version would be good

Yes Leon is next to the lift for platform 9

Walked in and the guy and girl out front were literally too busy talking to eachother I had to get their attention. Once I'd paid they continued talking and again I had to then how long the food would be, to which they responded it's being made now gesturing towards the kitchen. Anyways not the best experience. Veggie Lentil Masala dish I bought tasted nice enough but was literally mostly rice in the cardboard box... Wouldn't recommend. Oh and to top it all, sauce isn't free, apparently if you buy chips it comes with sauce as you're expected to have sauce with chips of course, even if you're eating them with another dish... But any other dishes that no doubt cost significantly more than chips, it's chargeable for a little pot! Go figure 🤦🏻‍♂️

I always forget Leon exists but we got it yesterday and it was great. The vegan burger and fries were amazing, and coffee is good too. My partner had the chili and rice and it was really well seasoned and yum. Pretty good prices too, for the quality

amazing service from asmi and Tanya, always lovely

Within Grand Central. Burger was sad, Chicken seemed to be missing or very very tiny and overfilled with relish n sauce instead; wrap was good and enjoyed waffle fries

It’s nice. I had the aioli chicken rice and some gluten free chicken nuggets. The staff was normal and ambiance is quite chill. You do you basis. The food was alright, not the best I have ever tried but for the price, it’s fair enough. The pink latte was nice, a bit too watery. Overall It wouldn’t be my first choice food place but it’s not bad either.

Gluten free shakshuka is excellent! And the staff is very helpful. Thank you!

Food always delicious just a little on the spicy side

such good food tastes way more natural and less processed then other fast food. Also have gluten free options which is amazing for me as a coeliac

Helpful staff. Coffee not as good here as other locations I've visited.

Very tasty fresh food.. a little on the pricey side. but would definitely order from here again

Very slow service when in a rush to catch next train. But food is as expected, good.

The pictures don’t do it justice. The vegan breakfast muffin and hash browns are excellent! My only minor criticism; I ordered sweet chilli sauce with the hash browns, which wasn’t in the bag. Otherwise, all good!

Very friendly staff. Decent food options. Great coffee. Highy recommended.

Lovely food, well packaged and arrived hot/cold as appropriate.

Food was lovely, packaging, flavour and options for drinks my only issue was the shakshuka was too salty. Please taste the sauce and amend as it’s a shame as I eat this from New Street station Leon and today I was disappointed.

I wish there was more of these chains. I am a real coffee lover. Their coffee is organic and faretrade. Breakfast was good value as they did a meal deal.

The food is always cooked to perfection, and the flavours are really tasty.

Staff were friendly. Pretty good however the coleslaw was a bit weird didn’t know it had peas in it kinda upset me and they got our order wrong however the rice boxes were decent but I prefer softer rice rather than hard.

Veg burger meal deal. The burger was nice. The lattice fries are nice but not worth the money.

My go to spot for food on the move, always friendly, always a tasty offering. Prices are reasonable for a chain franchise. I wish there was more than one in Brum quite honestly, as they seem to be everywhere in London.

Amazing food, great to find healthy fast food! Dietary needs easily met.

For a fast food place the service was top tier and fast and the food was tasty. No complaints 😃

The Halloumi and Avocado Muffin, and Vanilla Matcha Latte are incredible 👌🏼 Great value for money too - a good place to grab a snack while waiting at the station.

Just got off the train and fancied a quick bite before shipping and this made me feel healthy and ready for the day, highly recommend the greens and grains chicken and it was less that £7! Soo good 🤤

Incredibly slow staff. Had to leave the coffee that I bought behind because I was close to missing my train.

Never Been To This Place Before And Asmita (The Person Taking Orders, I Wouldn’t Be Surprised If She Was The Manager) SO PATIENT, INFORMATIVE AND KIND! The Food Was Okay But I Would Go Back Just Because Of Her Customer Service!!

Do not order from here before they close the food was stone cold and old and gave me the wrong cake I ordered aswal

Big breakfast box with sourdough - Beans were undercooked, the sourdough wasn’t sourdough and the coffee was bad. Very expensive for what you get and taste wise disappointing. Won’t be going back.

It was an amazing experience from start to finish, the greeting was very friendly and smiley, the service was extremely prompt and the food was perfectly cooked, would definitely recommend, the manageress was a delight from start to finish, thank you 😊