Based on 472 opinions finded in 2 websites
Based on 472 opinions finded in 2 websites
Nº 828 in 1489 in County Durham
Nº 20 of 50 Chinese in County Durham
Opinions
Have had tofu in green pepper and black bean sauce 3 times this month so far. It's consistently good and the only Chinese takeaway I will use. Nice pleasant staff and meals are reasonably priced. I would definitely recommend
p0lp0lp0l . 2024-09-15
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Been here a few times when we have visited the area,, always been nice,, but not this time got the chicken/pork char Sui with noodles ,, chicken not proper chicken bit slimy and pork wasn’t the best ,, curry sauce we added more water to as was so thick , chips and rice was passable
julie l . 2024-06-26
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We popped in to top up our dinner. Small spring rolls were hot, but pretty much devoid of filling, very disappointing. Chicken fried rice was ok, nothing much to praise or complain about. The girl taking our order clearly would prefer to be elsewhere and we were an annoyance to her. I couldn't recommend this place and its owners certainly could give the shop some personality and clean the place up!
Bob T . 2024-05-25
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Delicious takeaway, good quality, fast and yummy! Especially recommend the prawn toast, and king prawn kung po which was very good.
Eff . 2024-05-01
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We ordered the sharing box and to say we were disappointed was an understatement! All I can say was the ribs and chicken where so dry and overcooked the batter on the chicken was burnt had to take it off ! Only thing that was good were the prawn crackers!!! And the service was certainly not with a smile
Sharon S . 2024-03-03
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Severely dissatisfied with the staff. Been sent away on multiple occasions because of their new rule. Only 2 teenagers allowed in at once. I’ve been coming her for 5 years every week. They have made close to £1000 because of me. Only to treat me like scum. The food tastes like raw plastic and has no flavour. Please do not go here, save your money and go elsewhere. The building reflects on the food accurately, a bland white wallpaper and there is little sitting room. The staff are rude and a new employee has ignored my order multiple times. I’ve spent 30 minuites waiting for my chips today. Nobody else is in here and the cashier is outside smoking! Don’t bother food tastes like s**t. I’d rather s**t in my hands and eat it.
Nomad60083728187 . 2023-09-01
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What is good about this place?? Costs an arm and a leg and tastes like a cardboard letterbox. The chips are hard, wet and completely rank, the building itself is the opposite of well kept and presentable, the floors more bumpy than riding a log down a cobble road! the place really needs a makeover. Not only the food and the building are a problem, it’s full of chavs most of the time, some of them are alright but one of the young charvas threatened to smash an egg on my bald head after I told them to be quiet!!! just unacceptable especially coming from a sweaty onion of a child i suspect was around 15 years old, I’ve never heard anything like it. I know this was not Laus fault but they need to be dealt with accordingly in my opinion, sort it all out!! With prices that high I would think you could at least make the place pretty, the vinegar had a weird slimy substance in it which was absolutely disgusting and I’m sure it affected me rather badly.
STEVEN B . 2023-09-01
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Ordered 2 chicken & king prawn chow mein for myself and my partner and to say it was disappointing would be an understatement. It was basically just a tub of egg noodles with around 6 pieces of chicken and ONE king prawn. The chow mein was tasteless, the chicken was slimy & hardly any onion or bean sprouts either. Definately won’t be ordering again. For £17 I would expect better value for money and certainly more than one king prawn.
Venture41860506701 . 2023-07-09
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We ordered the set meal, which was hot and very tasty (if a little heavy on the Sezhuan pepper which made one dish too hot for our taste). However, we selected our food using the website, and phoned the order through, and we were shocked when we collected to find the meal was £4 more than advertised! That is a serious price hike! The website should be updated. So we suggest you check the price when ordering!
Sue A . 2023-05-07
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If I could give this zero I would. Absolutely tasteless I find it hard to believe someone could make something a bad as this. Utter garbage save your money and go elsewhere.
Denfood99 . 2022-09-30
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Food excellent and good portions, would recommend as it was close to where we were staying and everyone enjoyed it
1Angelita . 2022-03-04
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Had a meal on Sunday night that was the worst thing I've ever tried to eat in my entire life, the chips were very hard and impossible to eat with a fork, if I tried to pick on up with a fork, the chip shattered and shot off the plate. The sauce had a nasty snatch to it and the chicken was as dry as sticks, I couldn't cut the chicken portion with a steak knife. I have a dog that will eat anything, I put the plate down for her, she gave it a couple of licks, then walked away., if that doesn't speak volumes, nothing will. I'll never visit again.
kevinjR7 . 2021-09-14
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Haven’t been to a Chinese restaurant for such a long time so decided to get takeaway from Laus and we were not disappointed. The food might not have been as nicely presented as in a restaurant but it had a really authentic taste that I haven’t had for a quite some time.
Lizzyjones1973 . 2021-04-02
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Portion size great food was piping hot and extremely delicious highly recogmend .
Jon . 2021-03-08
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very poor, portions were for a 5 year old never again.
Clive . 2021-03-06
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We only order from Lau's. I never had a bad experience and we've ordered from here for years. 10/10 Every time
Rebecca . 2021-03-01
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food great. delivered on time. What more can you ask for
Adam . 2021-02-22
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The food was great. Unfortunately they didn’t deliver the 2 cans we had ordered.
Alisdair . 2021-02-13
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Food was lovely as always, only issue was you forgot the cans of pop!
Jackie . 2021-02-11
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It was really early which was very good.
Lara . 2021-01-31
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We hadn't tried Lau's because of some mediocre reviews on here, but thought we'd give it a try as its our nearest Chinese takeaway. We really enjoyed our meal, and regret now not trying it before. The food was freshly cooked and really tasty. The chicken and cashew nuts was really delicious. We'll certainly be using Lau's again - the order was taken in a very efficient manner on the phone, the food was hot and tasty and there was a good choice on the menu.
Sue A . 2021-01-31
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Fab food quick delivery definitely use again thanks guys ☺️
Hayley . 2021-01-29
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Lovely food again never fails . Thank you
Ashleigh . 2021-01-24
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Great , tasty and hot. Second time ordering and didn’t disappoint.
dawn . 2021-01-23
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Ordered few times and always lovely food
Debbie . 2021-01-22
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Food portion size good. I had Chicken & pineapple and Ginger which was very good, ingredients tasted fresh. three meals ordered no complaints from anyone at the table.
Gary . 2021-01-04
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Tasty and hot. Will definitely be ordering again. Thank you.
dawn . 2020-12-31
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Really nice. Just forgot our pop
Sarah . 2020-12-19
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Nice food good delivery arrived early
Leslie . 2020-12-18
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Really enjoyed our food, temperature could have been better but that’s kind of expected with take away deliveries! We ordered at 18:00 and our food didn’t come till 20:05.. which as you can expect was a bit later than we wanted but The restaurant did let us know via text that our order would be late, so can’t fault the communication! I’m guessing Lau’s was maybe down on staff or drivers, which happens - it hasn’t put me off ordering again as the food was lovely!
Jacki . 2020-12-15
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Food was early, but cold, and the chips undercooked aswell as the rest of the food being really salty
Jessica . 2020-12-11
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First they delivered the wrong order, then they got the order wrong, and the replacement was swimming in grease. Nope.
Nikki . 2020-12-01
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I feel that the food i ordered was not cooked properly
margaret . 2020-11-14
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Absolutely gorgeous meal this evening. Had food from here several times and it is always spot on. We preorder and collect so can’t comment on delivery
Amanda . 2020-10-30
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Great food.piping hot, fresh and on time.
John . 2020-10-30
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Lovely tasty food, always ready on time
Audra . 2020-10-30
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Food ready when advised, collected and very nice, will be going back.
Mark . 2020-10-25
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We are always happy with Laus Chinese.
Zdenka . 2020-10-24
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Salt and pepper chips far too spicy unable to eat. Chow mein OK but prawns inside it were awful
Sarah . 2020-10-18
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Average quality, neither grate nor bad, just plain average. As a result, very poor value for money
Gerald . 2020-10-09
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I received a portion of chips instead of the salt and pepper wings I ordered! There was pineapple in my Thai prawns that isn’t stated on the menu. In the past, I have also received the wrong food. Need to be more diligent.
Cheryl . 2020-10-04
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Ordered Thai got a sweet and sour sauce and chow mien very poor
Chris . 2020-09-26
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If you are going to order from this takeaway just make sure you order a good two hours before you want it
roger . 2020-09-23
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Great food. Everybody really enjoyed their food and commented on how tasty it was. Empty plates all round! Would definitely recommend. Top marks!!!
Claire . 2020-09-19
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Unable to contact restaurant food cold and arrived over 1 hr late. Will not order again terrible they had took phones off hook. Really bad service here. Requested money off and this has been refused.
Cher . 2020-09-19
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Food quality is defo better than usual ... piping hot tasty and no complaints...
Margaret . 2020-09-14
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Chips came soggy, chicken was horrible and turned up half an hour late meaning the food was only slightly warm.
Harry . 2020-09-05
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Food was left on the doorstep while the delivery driver made their way back to the car as quickly as possible, didn't get a chance to thank them... I think this was because the food that had been delivered had been rattled around to the point that it erupted all over the bag and was leaking. Couple of lovely stains from the sweet and sour on the cream carpet isn't ideal, but at least we got some free prawn crackers.
David . 2020-08-31
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Was quoted hour n half for delivery when ordered via the app. It was then a FURTHER 50 minutes later than that. One message via just eat saying it would be about 20 minutes. And it was more than double that time. Food ordered around 7.40 and arrived at 9.45.
Dawn . 2020-08-28
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Food took two hours to arrive. Over 1 hope 15 minutes later than scheduled! Every 20 minutes the just eat WhatsApp altered to say another 20-30 mins later. Tried calling the takeaway twice. No answer. Food arrived cold and by this time we were no longer hungry and wanting to go to bed. No apology from the driver. There was half a bag of soggy chips that were so greasy they were inedible and no carton of food was full to near the top. Felt like we had been sent half portions. The spring rolls were rock hard and chewy like they’d been cooked and sat for hours. They are not the cheapest place to order from and it is definitely not worth what they charge. Will not be using again.
Dawn . 2020-08-28
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Food was ok but waited over an hour passed the stated time for it to be delivered
Richard . 2020-08-20
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Wonderful people. Perfectly cooked and prepared meals. Delivered with a smile. Thank you so much.
Sandra . 2020-08-20
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Food was late but at least I got the food I actually ordered this time. Food was cracking as always.
Ben . 2020-08-20
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Thank you for beautifully cooked food and brilliant service. Everyone enjoyed their meals. Thank you very much.
Sandra . 2020-08-19
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The food was fab and i will be returning
Franki . 2020-08-09
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40 minutes late and then they only delivered part of the order the delivery driver had to return to the shop to collect the bulk of our order so it ended up being an hour late. Half the food was cold the curry sauce was solid the noodles in the Two chow meins were mush 😩
Mr . 2020-08-09
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great food, great service all round.
Nigel . 2020-08-09
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Absolutely digusted, food order was an hour late, I had pre ordered this meal earlier in the day. Food eventually arrived and it was stone cold with things missing off the order. Been trying to contact the restaurant for a while and I'm not getting through to anyone..
Jessica . 2020-08-06
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Food was very tasty... Probably one of the best I've had... It wasn't very hot but it was 5miles for delivery not the takeaways fault
Mr . 2020-08-02
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Food was lovely but they forgot one of our drinks :(
Chloe . 2020-08-01
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Food was lovely however missed a can of Diet Coke👎
Jonathan . 2020-07-29
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Order was missing 2 x prawn crackers and gravy sauce. Order was also late. Salt and pepper chicken looks like it's missing half a portion. Containers weren't sealed correctly. Have ordered here numerous of times in the past and always have a hit and miss relationship with them.
Mark . 2020-07-19
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Chicken tasted like jelly I thought it was onions at one point until I checked and it was actually chicken really disappointed!!! I’m hoping it was chicken and no other animal 🤢
Hayley . 2020-07-15
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I haven’t put stars yet as wanted to give you time to respond. Nobody knocked . Found it on my doorstep this Morning obviously inedible . Complete waste of money . Tried to ring no answer last night or today. Have ordered from you before no issues . Even during COVID people normally knock and wait .
Leanne . 2020-07-12
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Spot on!, well on time, piping hot, plenty of it and very tasty
Jill . 2020-07-12
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Lovely meal good very well by someone who knows how to cook very enjoyable will order again
Brenda . 2020-07-10
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Food was okay. Portions quite small for price, not a lot of meat and noodles were in small bits, like they’d been cut. Would have preferred them whole
Robyn . 2020-07-09
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Food was beautiful will definitely order again
amanda . 2020-07-08
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Have had food from Lau’s, Wolsingham for many years and never been disappointed.
Julie . 2020-07-02
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Only got half of our order. Brought the rest 10 mins later
Caitlin . 2020-06-28
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Had an email from Just eat saying the driver was on his way, food didn't arrive until 50 mins later and unfortunately was cold. The lady on the phone was super lovely when I told her what had happened but over all service wasn't great.
Jessica . 2020-06-12
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Meal was late but no complaints regarding the quality of the food. Would use again.
John . 2020-06-12
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The food was very taste and plenty of it
lorraine . 2020-06-11
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Have always enjoyed the food from Lau`s in Wolsingham. First time ordering it from Just Eat and it was easy and convenient, Great service as always and delivered to our doorstep by the friendly delivery person who always makes sure we know its there (while maintaining a safe distance) Will be using again very soon.
Nigel . 2020-06-07
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The food was OK sauces, with the exception of the curry were a bit watery and were not bursting with flavour they were OK however the hot and sour soup was fantastic.
Lee . 2020-05-28
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food got delivered wrong 2 times and when the right order came it was dry and not nice at all.
sharon . 2020-05-27
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Came 15 min after ordering, should be a good thing but strange since its a ten min drive from shop?? Food was nice though
amy . 2020-05-24
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I want a refund for items can someone contact me over this please
Andrea . 2020-05-21
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Lovely Chinese food! They can cater for vegetarian and also leave out or swap anything you don’t want in your meal. The mushroom chop suey is lovely!
Sjdur16 . 2020-04-17
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Extremely disappointed with the food that arrived. The chips and gravy was dry and looked like it had been sitting around for hours. The sweet and sour sauce gave me a numb tongue! and my boyfriend couldn't even eat his chow main. It was disgusting. Never ordering from here again.
Natalie . 2020-02-29
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Disappointed with meal last night burnt taste cudnt decide if it was the liver or gravy, sweet and sour chicken was lush though so partner said hopefully was just a one off as meal last week cudnt be faulted
lindsey . 2020-02-20
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A really pleasant team and food delivered fresh and hot.
Graeme . 2020-02-09
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Decent food, good service. Would use again.
John . 2020-02-02
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absoulutly wonderful as ever. would highly recomend
josh . 2020-01-31
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Consistently good food from here.
Carol . 2020-01-16
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Food was disgusting , portion sizes for chips and rice were very small , the main food was full of onion very little chicken and prawns, very disappointed, we will never order from here again 🤮
lynn . 2020-01-10
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Item missing, food cold, rice was rubbery
Clair . 2019-12-30
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Normally order from here and fine however tried ordering this evening and because they are busy they said 3 hours waiting time for delivery. It funny that when they are quiet it’s fine they will take your money but when they are busy it’s basically screw you. Will not be ordering from here again.
Brian . 2019-12-28
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Excellent service. Pre ordered for 7.30. Arrived exactly on time to the minute. Great service. Food was amazing. Xxxxxx
Mark . 2019-12-06
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Very nicely cooked food and wonderful service. Thank you very much.
Sandra . 2019-11-17
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I was disappointed with the salt n pepper chicken wings, there was only 2 whole ones and 2 half ones
julie . 2019-11-02
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Food came 30 minutes early. Normally this would be a good thing but I was in the middle of laying a carpet. Food was not great at all half my chips were burnt and my chow mein was soggy and tasteless I don’t think I’ll return
Laura . 2019-10-21
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Great service, tasty food, reasonable price - perfect.
Paula . 2019-10-19
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Literally nothing wrong with the food. But you really need to pay more attention to the NOTES part! Whats the point in writing in it if your not going to read it!?
Katie . 2019-10-19
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Ordered rice but got chips. This didn't matter as the food was delicious. Will definitely order again x
Mick . 2019-10-06
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Shame this place has gone downhill. Beef is now fatty compared to how it used to be, asked for dry fry chow mein on just eat, it wasn’t, curry sauce tasted watered down, 3 out of 4 meals not very nice at all, won’t be back unless they improve
Collywobble1990 . 2019-09-15
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The food here is ok it’s fine for after a days drinking or for a reasonably priced meal but not for a special occasion or a night based around a quality take away
354gavins . 2019-08-17
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Very fast service and food was delicious. Good sized portions at very reasonable prices. Recommend the curry and chowmein
Lula1512 . 2019-07-22
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Having read some of the recent reviews we approached this with low expectations. However we couldn’t have been more wrong. We ordered the £23 set meal for two plus a beef chow mien and that was more than enough for a family of 4. All the food was delicious, although i should say that the warnings that the Szechuan chicken was hot were very accurate (lots of fresh green chilli - yum). We ordered this in the shop (and nipped over the road for a quick pint) and it was waiting for us when we returned. The food was hot and I can honestly say that as far as Chinese takeaways go this was as good as any I’ve had Having looked at the bad reviews they mostly seem to be about the home delivery service something I can’t comment on.
alex g . 2019-05-31
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Never been disappointed, lovely food and great choice, love getting food from here, we have a holiday home at Frosterley and it's always a treat to get our takeaway from Laus
Karen M . 2019-05-28
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59 Opinions
I am sad to leave this review as I have always found the staff at this takeaway very lovely welcoming people but I’m afraid I am very upset over an issue I have had tonight. I asked if I could have plain rice noodles with mushroom and nothing else. This was repeated back to me so I believed I had been understood. When my meal was made the server (manager?) informed me that they added egg for flavour even though I had not asked for this. I do not eat egg as it makes me sick. I explained politely that I do not eat egg and he apologised and said he would remake it. I must admit I should have known by how fast my meal was remade that something wasn’t right but I presumed I had been understood and due to their own mistake, my meal would be remade fresh. When I got home I began to eat my meal and all seemed fine at first until I noticed an odd taste and to my horror found small bits of egg still in my food. I am unsure wether they simply picked the egg off the original meal and repackaged it or cooked it in the same pan without cleaning out the egg first but unfortunately it has lead to me being sick and I will likely be unwell for the next couple of days. Again I am very sad to leave this review as the owners and staff are very lovely people and I often have a bag of chips from here but knowing that adding ingredients that weren’t specified then doing a poor job of making sure the replacement also didn’t include this ingredient is very dangerous. Thankfully my own health issues with eggs aren’t life threatening, just very unpleasant but it could be fatal if this happens to someone with a serious allergy so I had to bring it to your attention
1616 Opinions
Visited the restaurant again for the first time in years and was not disappointed. Ordered the set banquet (but tweaked a couple of choices). The food was absolutely amazing. Beautifully presented, freshly made to order, great portion sizes and honestly, absolutely delicious. Service was excellent too. Highly recommend a visit. We will definitely be back!
116 Opinions
The best char su egg foo yung I've ever tasted. We ordered a few dishes and there were no complaints. Delivery is always on time too.