Langstone Quays Resort in Havant

This was a last minute booking and we are pleased with everything about the hotel. The location provided two easy walks around the island, enjoying nature and the sea air. The service at the hotel was excellent and food was very tasty and well presented A special mention should go to Dan in the restaurant who was polite, funny, professional and a credit to your team.

Awful service from checking in to checking out. Disappointing food with very sub-standard ingredients and care and attention from cooking to serving.

Great views, lovely room, great staff really friendly and extremely helpful. Thanks Elle, Jai, Tia, Adam and Sam 🎉

DO NOT STAY HERE!!! If I could give zero stars, I would. What I experienced at this hotel was absolutely disgusting. At 11pm, as I was getting into bed, I pulled back the duvet to find used, bloody tissues beneath it. It was deeply unsettling, cost us a night of proper sleep, and left us questioning the most basic hygiene standards. According to the hotel, the room had supposedly been cleaned — but if that’s the case, how were contaminated tissues still in the bed?!?! Either the beds weren’t stripped at all, or the standards of cleanliness are so poor that this filth was somehow overlooked. I don’t know if this was a mistake by the cleaning staff, but if it wasn’t, it points to outright negligence and a complete failure in hygiene and guest care. To be fair, the manager Jack has been professional and responsive throughout, and I appreciate the way he has handled communication. However, I am entirely upset that I’ve only been offered a partial refund or a free stay. That is completely inadequate given the seriousness of what happened. A full refund should be the minimum response to a situation this appalling. I’ll be speaking with the deputy owner on Monday to push for what is fair - a full refund. Based on this experience, I won’t be returning — and I would seriously reconsider booking if you’re expecting even basic standards of cleanliness.

Room is very clean and tidy, a little warm but there is a Dyson fan unit supplied. Modern looking double room. Lovely lady at reception when we came in.

Breakfast was good and staff was friendly. Enjoyed the sauna and pool. Only improvements are install air conditioning in the rooms, add chicken sausages to breakfast menu, swap the old carpets in the common areas for laminating wood and bath tubs gorgeous showers. Also bath robes and disposable slippers and sandals. Maybe add interactive colour lights for the swimming pool ceiling. WiFi is good. No choice for vegetarians at breakfast.

Staff very friendly. Cloey one of the waiters was very attentive made sure my partner had the correct food due to his lactose intolerance.

We've just spent a weekend here, a family group celebrating a big birthday. We had the best time! Prosecco and muffins in our rooms on arrival, friendly helpful staff who filled our ice bucket up. Breakfast and dinner were included in our package and were both good but would have liked some better bread and pastry options at breakfast. When I asked at reception if they had any playing cards, they showed me a cupboard full of games! The hotel was big with lots of indoor and outdoor seating areas. The best bit of all was the location which was stunning. Just opposite is a beach overlooking the mudflats which was a great place to have an early evening sundowner, plus plenty of local and short drive walks. Our rooms were huge with plenty of place to sit. It was a bit tatty in places, especially the carpets but it was clean and tidy. Similarly the pool area really needs a makeover, especially the Jacuzzi which has apparently been closed for months and this was not made clear when we booked. However the pool was really warm!

Experience has been good so far will report back if anything changes as I am here for a few more days

Usually a pleasant experience but for weeks now the pool.or the showers have been cold on and off. Now the changing rooms are being decorated. It would be ok if the hotel could email us when its closed but they dont. Have turned up at least 4 times and had to go home. If they cant email us maybe we could have a refund on our subscription for every day the pool is not available.

In a catchphrase "a shabby Premier inn wannabe."Rooms are OK but more Travelodge than Premier Inn, but areas of the hotel are very run down,can't show pics of pool area but it's dirty and run down,doors have been replaced with shower curtains.We asked for a room with a view which we got but one of the two double glazed windows the glass was blown and that sums up the hotel,in need of maintenance.Plus points staff very good,breakfast good but evening meal poor,looks like posh ping meals(microwave)bought in from industrial compass catering.In short if you want a relaxing Spa Hotel others do it far better and cleaner for the same price,3 stars for staff and location not the hotel.P.s. there is no proper path from the hotel to the main road to catch the bus,and not lit at night.

A very disappointing stay this time. Jacuzzi out of action which was not mentioned, cold "heated" pool, cold shower, soap dispenser didn't work etc etc. Management were informed but not a word from them! Won't be going back!

If you ever get the chance to stay at Langstone Quays don’t. We stayed in room 287. No heating because the remote control was missing. Couldn’t phone reception because the phone wasn’t connected. Bare floors weren’t helped by the rug stained with hot chocolate. Staff floating about the hotel wouldn’t help. Ladies on reception were however wonderful. Couldn’t warm ourselves up because the kettle was crusted with…..crusty crud. Shower water was lukewarm. Am absolute shambles. Like a modern day Fawlty Towers without the laughs.

LOOK AT THE PICTURES 😷😷😷 The spa 😩 New member lasted 4 weeks, now cancelled due to this place being a state let’s name below why. Changing facilities 😷 Showers 😷 Men’s changing rooms 😷 Toilets 😷 Showers 🥶 and very poor condition Changing room temperature 🥶 Cleanliness 0 staff trying to polish a turd 😷 Hot Tube been getting fixed for the last 4 weeks guess what still not fixed and they want you to pay you to pay full membership and it’s not working it’s in the small print 🫣 Swimming pool 🤨 In need of major repairs large areas of tiles are missing, Leaving sharp edges. This place is ⭐️ at most, Definitely not worth paying money to be a member, The hotel management should be ashamed and will try and milk it for as long as possible.

Booked for a night away , 2 rooms , 2nd room was upgraded free of charge so the rooms could be closer together, and had a view of the estuary, great experience , used the pool gym and sauna and steam rooms , breakfast was a well stocked buffet ,would stay again for sure.

We come here every year for our wedding anniversary as we got married hereb6 years ago, we love it here it's really nice, rooms are decent and we love their breakfast! Will continue coming here, excellent value for what you pay!

A lovely afternoon having lunch with Santa at Langstone Quays on Sunday. The food was absolutely lovely, full plate and so tasty. The service, friendly and couldn't be more helpful. Santa was absolutely amazing with family and children. He spent so much time with the little one gaining her confidence. Lots of photos and conversations about Mrs Claws and the reindeer 🫠 The manager was kind friendly and checked we were happy. Couldn't fault this event and highly recommend this for a family with children. Lovely calm atmosphere.

We have had an amazing weekend break , still one night to go . Pool Sauna and steam room fab , bar Staff brilliant along with reception staff ❤️ brilliant stay .

Good size room, comfortable bed its just the shower/bath that lets it down and only a Dyson heater for the room (which is ok if left on....Nov visit)but just needs updating...good meal and breakfast . Good staff in all areas

Nice location. Nice folks. Great room. Spa service was a little short. Is the jacuzzi fixed yet? Food was lovely.

Attention to detail in cleaning needed

The Langston Quays Resort is one of the loveliest places we have ever stayed at. It is directly on the harbour & you have beautiful sunsets that you can enjoy while taking a stroll. But what makes it exceptional is Elle'Jai & both of the Jess's that work there, they are the loveliest receptionists we have ever encountered, they are superb, always helping if there are questions or any problems arise. Elle'Jai has provided an excellent experience over the course of 4 months while my husband is down here for work every week, she continuosly exceeds our expectations & makes us feel special by going the extra mile!!

Lovely hotel. Undergoing a bit of maintenance but it's not intrusive and needs to happen so don't complain lol. Breakfast was lovely. Staff where brilliant too. Would definitely stay again.

Amazing night at the hotel. Fantastic scenery and walks. Great restaurant. We had a very lovely night away. Thank you. 😀

Arrived here for a family wedding. Booked in online so hardly any waiting around. Staff were attentive and lovely - carried my case to my room, always ready with a smile and offers to help. Meals were scrumptious and easily altered for my wishes. I was given a wheelchair accessible room, which was brilliant, and the offer of a wheelchair if I got tired of hobbling around on my crutches. The sunset was spectacular on the evening before the wedding and the grounds lovely to peruse at leisure. Lots of chill out space to sit and natter and a well stocked bar. On the day of the wedding I was late because I couldn't find the lift, but a staff member came along and saved me, so I arrived in time to see the vows. More gorgeous food and some lovely speeches made the wedding meal lush and emotional. Then, after a rest, the evening shenanigans began, and as an old fogey I stayed in the bar, chatting, while most of the guests boogied well into the night. Really comfortable bed, which helped me sleep well. The shower needed a couple of minutes to warm up but was lovely and hot once sorted. Had a big smile on my face most of the weekend and felt very relaxed and refreshed as I checked out and said goodbye to family and friends.

Pretty Location. Unfortunately our room was absolutely disgusting. Wall light hanging off the wall. Chairs in room was filthy. Table had bits hanging off it. Dirty , dusty fans. Bathroom had a dirty sink and bath and terrible mould and rusted shower, metal. Dirty bed sheets. Thick dust on door frames and all lights. Dirty kettle and mugs. Walls and carpets had marks on them also. My fiancé went to use the bathroom opposite reception and it had human feaces over the floor. I spoke to reception a few times, we was told couldn't change rooms. I was asked to email whilst there images of our complaints which I did. Was only told if we return they would give us some money off , but as you can imagine we do not wish to return. Why would we !!! The restaurant was nice, very slow service in the evening although it was very quiet. Food was really good. If you book via groupon beware they use it as excuse not to compensate you.

Possibly the worst place I've ever stayed. Advised on check in that as I was leaving early each morning I could get breakfast from the list and it would be ready for me - "including a bacon or sausage bap" (receptionist quote). Came down in the morning to find no cook so nothing hot, and no disposable cups so I was given a mug and a glass with cling film on the top to take in the car - these were left behind. Meal was awful, first main went back as I couldn't get my knife through the carrots with all the effort in the world, second (lamb steak) would have gone back if the kitchen had still been open, it took 45 minutes between my first main and the replacement, for 50% of the steak to come back out my mouth and be left on the plate as it was so full of fat and gristle. The place was dirty throughout, the bath didn't drain, the "harbour view" was a "dumping ground view" in reality, and the lack of painted lines in the car park meant I almost had people drive into me twice. I try to think of a saving grace to justify giving somewhere at least 2 stars, but my meal was £68, I was told someone would talk to me about my experience and no one did all week. Then to top it off finally, I was asked to send the photos above to the team so they could review (and avoid this review!) and it's currently 7 days later and no one has bothered to reply! I wouldn't care, but (my fault) I left something there and was after it posted, and they haven't even told me a no. Avoid at all costs.

Excellent service and staff friendly

Didn't stay here but was given a voucher for afternoon tea so came here for it today. It was delicious and the staff were very friendly and helpful.

It was quiet due to the ongoing situation, the staff were friendly and helpful, the food was delicious!! 👍😎