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4.0

Based on 310 opinions finded in 4 websites

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Nº 152 in 328 in Havant

Nº 28 of 46 Other cuisines in Havant

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecoffee

comment_iconOpinions

Purchased item £4 but after delivery found shop does not stock items I keep ordering, how do I know that...REFUNDS REFUSED FOR SHOP MISSING ITEMS BY SHOP OR OTHER, PLUS ITEMS NOT IN STOCK, JE state if missing it is shops fault, shop states it is JE .

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D . 2024-10-05

MORE AT Just Eat

I went to the Range Where Costa Coffee has taken over. It was lovely to have our drinks brought to our table

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Kathy Dennison . 2024-09-22

MORE AT Google

Once again order incomplete. Every time I order from here the food element is missing, even when notes are left to say substitute anything as no allergies. Don’t bother using this branch, what you do get doesn’t come with the lid on properly anyway.

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Krista . 2024-09-21

MORE AT Just Eat

WILL NEVER ORDER FROM COST HAVENT , ALWAYS MISSING FOOD FROM ORDERS , NOT HAPPY .

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james . 2024-09-18

MORE AT Just Eat

Food very over price Coffee all ways hot and fresh

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Mel Beets . 2024-08-08

MORE AT Google

usual Costa Standard equal or above Starbucks

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Anthony Knight . 2024-07-10

MORE AT Google

Served by Rory today. Friendly, prompt and efficient! Thank you

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African Fisherman . 2024-07-08

MORE AT Google

All iced drinks received were melted, missing 2 drinks from the order, whipped cream off another drink and missing a food item too, not the best experience. Normally Costa has been fine, but not this time

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Emily . 2024-07-07

MORE AT Just Eat

It's Costa! Over priced , over hyped , just boring.

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Reuben McCauley . 2024-06-28

MORE AT Google

Compared too Greg's, which is right next door its expensive. All it offers is more tables and seating.

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ray clark . 2024-06-12

MORE AT Google

Sadly the wrong biscuit was delivered, a simple mistake that Just Eat could easily resolve by refunding the £2.75 for the biscuit we didn't receive, but they are refusing (without reason) despite being sent a photograph showing what turned up. Typical poor service from Just Eat.

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Mark . 2024-05-21

MORE AT Just Eat

GAVE one star....4.25 cake missing, 2,55 croissant missing, now for the fight to try to get a refund which is highly unlikely due to others mistakes etc

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D . 2024-04-21

MORE AT Just Eat

all items received and correct. very friendly polite driver

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D . 2024-04-08

MORE AT Just Eat

Standard Costa coffee shop. Selling all the standard items, some had run out. Staff friendly, coffee quick, all the usual?

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Stuart C . 2024-03-10

MORE AT TripAdvisor

Costa is what it is a coffee shop. I am not terribly fussed by food . Toasties are a bit bland. Coffee us fine . Fairly busy at last visit

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Tom Potts . 2024-02-15

MORE AT Google

They have been unable to make any hot water based drinks for over a week now and the chap said they are still waiting to find out when it will be repaired. How can you operate a branch where half of the most popular and basic drinks like Tea and Americano Coffee are unavailable?! Absolutely ridiculous.

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Richard Mullens . 2024-02-13

MORE AT Google

Dropped in for a tea, don't drink coffee,

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Keith Sayers . 2024-02-13

MORE AT Google

Item missing only 2 items ordered!! Not drivers fault again staff who pack need to look at orders properly!!

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Kim . 2024-02-09

MORE AT Just Eat

A review for Callum, 10/10 mate, you were rushed off your feet but you were so professional and friendly. Hold onto staff like Callum Costa, they're not easy to find!

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R . 2023-12-10

MORE AT Google

Milk Jugs never cleaned Place dirty all around 🤮 They Don’t know how to make a coffee They just press some buttons and think they are barista Food Hygiene need to be aware

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My YouTube . 2023-11-30

MORE AT Google

A return visit the this small Costa in Havant. A really great latte, Bakewell tart and bacon,Brie and cranberry panini. Friendly staff. A great experience

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JohnCracknell . 2023-11-30

MORE AT TripAdvisor

Everything was perfect but just bit less on service part.

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Dhruvil Joshi . 2023-11-18

MORE AT Google

It's always a pleasure to stop for a coffee at costa

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Gary booting_co_uk . 2023-11-09

MORE AT Google

My order was never delivered! Absolutely ridiculous! Outrageous

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lauren . 2023-10-29

MORE AT Just Eat

Order says it has been delivered when it hasn’t?

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Caitlin . 2023-10-29

MORE AT Just Eat

VILE all cold went in bin will never order from him again

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suz . 2023-10-23

MORE AT Just Eat

Love The people who worked the are so polite and helpful

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Debbie Hunter . 2023-09-06

MORE AT Google

What we got was great, however we were missing some items :(

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Hannah . 2023-08-29

MORE AT Just Eat

25 mins late and cold and 3 items missing 1 sandwich and 2 cookies . Cookies also missing yesterday . If you don’t have them remove from the options

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Netty . 2023-08-18

MORE AT Just Eat

Costa is my choice for coffee. Made to individuals taste

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Pauline Challis . 2023-07-30

MORE AT Google

Original eta got pushed back half an hour, but the order was clearly prepped much earlier. Sausage sandwich was cold and the bun had turned rock hard, was packed in a bag with cold drinks as opposed to the coffee, which was also barely warm on arrival.

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Krista . 2023-07-27

MORE AT Just Eat

the staff at costa put my cinnamon bun in the same bag as my hot toastie so the icing is warm and melted onto the paper bag.

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Chloe . 2023-07-20

MORE AT Just Eat

Definitely falls short on most other Costas

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Nigel Wright . 2023-07-16

MORE AT Google

Love to relax with a nice coffee

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Steven Bailey . 2023-06-17

MORE AT Google

Love this Costa, always a friendly smile- two staff in particular get on well and make it a nice atmosphere.

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Sara Ratcliffe . 2023-06-15

MORE AT Google

Lovely & cool in there, friendly service.

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Anne Brooks . 2023-06-15

MORE AT Google

I have been many costa coffee, shop this store is bit best in service, Service was brilliant, The guy colum (i don't remember his name exactly) was very good, i was bit confused to try something,but he helped me to choose, will definitely visit again,

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Saif Hayat . 2023-06-14

MORE AT Google

Missed Most of my order off and now I have to wait a week before I get 40 pounds worth given back to me . The driver came in and said there wasn't alot there so I'm really confused as to why he didn't make sure the rest of the order was there when he picked it up?

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Laura . 2023-06-14

MORE AT Just Eat

Ideal for stopping off for refreshment whilst shopping in havant. It's busy but always seemed to have a table.

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William Mcgannan . 2023-06-04

MORE AT Google

Yes it's good, but so ridiculously expensive

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terry bryant . 2023-06-03

MORE AT Google

Good food but service really slow but probably as there were only 2 staff. Most tables needed clearing

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charlotte w . 2023-05-21

MORE AT Google

Costa ok but finding the latte more like hot milk with little coffee taste.

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Ronald Leacy (Bigbadron) . 2023-04-26

MORE AT Google

Good coffee as to be expected Great service from staff Atmosphere as expected in large chain, but the staff make it better

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Bryan Short . 2023-03-27

MORE AT Google

I frequent this Costa regularly. The staff are always friendly, know what I want and delivery great coffee every time

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Roger S . 2023-03-25

MORE AT Google

There is a particular guy that works here that is ultra efficient and seems to make the place run very smoothly.

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Julia Mint . 2023-03-07

MORE AT Google

It was very very nice chocolate hot i loved it so so so much mike it was so god it was like i was in heavan

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Aaliyah J . 2023-02-22

MORE AT TripAdvisor

Messed up One little bit but overall Was Fantastic

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Zack . 2023-02-19

MORE AT Just Eat

Sent the wrong sized drink. Not a massive issue but you at least expect to get what you paid for

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Danny . 2023-01-18

MORE AT Just Eat

I visited this store for a coffee, i ordered a regular latte and the drink was nicely produced to a high standard. the staff are always polite and helpful and I have never had a bad drink yet and therefore i can personally say that i will go there again.

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Ralph E . 2023-01-16

MORE AT TripAdvisor

Didn’t receive my food and drink

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Lewis . 2022-12-19

MORE AT Just Eat

The "Christmas Special Hot Chocolate " looked nothing like , or even close to the picture/advert ! No effort made , expensive a poor product and only warm

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Anthony HAMPSON . 2022-12-15

MORE AT Google

Really really lovely people and so fast and caring.

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Susan Grima . 2022-11-09

MORE AT Google

Once finally received, everything was stone cold and only had half a cup of latte. Terrible will not order again

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Craig . 2022-10-29

MORE AT Just Eat

My husband and I grabbed a couple of hot chocolates and they were yummy 😋

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Charlotte Parker-Bowring . 2022-10-18

MORE AT Google

Not great. I love costa and go once a week, normally in Waterlooville but this is the worst costa I have been to unfortunately. They messed up the drinks, forgot the cuttlery. Then the cuttlery was dirty and the teapot was really dirty. Like they hadn't been washed for ages. Had to move dirty food and trys ourselves although it wasn't massively busy and there was 3 staff. They weren't overly friendly either. It's not a big store so not hard to keep on top of in my opinion. Wont be going back there.

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Dan de Ste Croix . 2022-10-14

MORE AT Google

I ordered in advance (1pm) for a 1:50pm delivery. Order was accepted. Driver was not assigned until gone 2pm. Eventually got my toasted panini and latte at 2:25 pm and it was cold, had to reheat both in the microwave.

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Rachel . 2022-10-14

MORE AT Just Eat

Very good service ,good quailty coffee would use again

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Tracy . 2022-09-30

MORE AT Google

Good service despite being busy.

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Timothy Hall . 2022-09-27

MORE AT Google

Just had the usual coffee but always served with a smile and a quick chat.

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Chris Wearn . 2022-09-21

MORE AT Google

Costa is, what Costa does. Foreign coffee shops got it nailed, this lot are here to take your money!

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John Mills . 2022-09-21

MORE AT Google

Polite staff, friendly quick service

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Stephen Guest . 2022-09-01

MORE AT Google

A nice coffee shop, amazing rage of cakes and sandwiches, wraps, drinks etc. Always friendly staff. It is so popular that it gets very busy there. This isn’t normally a problem but as a part time wheelchair user, there is very little room inside to move about easily in a wheelchair. It’s a small coffee shop in the centre of town. I choose to go to the big Costa in Next when I have to use my wheelchair as this one is small and not easy in a wheelchair in busy times to end up feeling in the way. It is however a lovely place, the staff are wonderful and go above and beyond to help, service is always fast, tables are always clean and it’s a lovely place :)

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charleewharlee . 2022-07-06

MORE AT TripAdvisor

Coffee like dish water, messed up frappe order and food, dirty

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Jane Kelly . 2022-06-28

MORE AT Google

Return visit to Costa coffee after 2 months away on the real costas. Really missed the great coffee. Friendly staff. Clean tables. Downside was the toilets were closed for the ‘foreseeable’ future.

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JohnCracknell . 2022-06-26

MORE AT TripAdvisor

Not able to take card payments, so decided to put notice up on till point screen. Not one member of staff had the courtesy to speak to people in the queue. Very poor customer service.

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Stephen Urry . 2022-05-20

MORE AT Google

Costa Coffee Haven’t offers the usual Costa great tasting coffee. Friendly staff. Good Covid distancing etc. good choice of snacks. Hot and cold snack choices. All the ones I’ve tasted have been great

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JohnCracknell . 2022-05-02

MORE AT TripAdvisor

Friendly and efficient service. Not usually crowded unless weekend peak times. Plenty of seating. Would use again!!

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Manoj Pabari . 2022-04-23

MORE AT Google

My second home, always good service does get busy, good service

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Damo Bosher . 2022-04-21

MORE AT Google

Had new drinks to try, really nice And helpful friendly staff

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allie reeve . 2022-04-09

MORE AT Google

I do enjoy my latte, friendly staff,

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Keith Lovelock . 2022-04-08

MORE AT Google

Good coffee, friendly staff, nice and clean.

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Jennifer Harrison . 2022-04-04

MORE AT Google

Despite trying to support local business, I often favour Costa over the other cafes in Havant on account to it being more baby friendly. The staff are helpful, will always offer table service when I'm alone with my little one. One thing I am not so keen on however is the cleanliness of the place. Now that my baby is weaning I asked for a high chair and was disgusted...I can only assume that they have never been cleaned. I chose the least filthy looking one, tried to wipe it down, but the amount of grime caked on was never going to shift with baby wipes. Unacceptable.

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Claire N . 2022-03-18

MORE AT TripAdvisor

Great staff and good range of drinks

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Craig Cameron . 2022-03-18

MORE AT Google

Always great staff and great service

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Jolene Davies . 2022-03-17

MORE AT Google

One of my favourite places for mocha coffee fab

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Dee Bosher . 2022-03-15

MORE AT Google

Havant costa .....hot chockate very weak several times have tried and not good ...don't no about other drinks

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M . 2022-03-07

MORE AT Google

coffee very nice but a bit slow and a long queue.

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Yvonne Tottle . 2022-03-06

MORE AT Google

Good service, good food, cleaning and vfm.

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mick lambe . 2022-03-01

MORE AT Google

Not sure if Google has right costa, this was Gunwharf Quays. Rude staff wanting to close early rather than serve efficiently, then suddenly no ice available and slow service meant takeaway only. With that staff attitude we left and got drink elsewhere.

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Mike Turner . 2022-02-27

MORE AT Google

They need to lower their prices or give free refills. Staff abit frosty. They should look at table service rather than people struggling with trays. Their cakes are second to none. Other foods never change.

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Colin G Padgett . 2022-02-25

MORE AT Google

Costa coffee as always good coffee n great service :)

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andrew avery . 2022-02-14

MORE AT Google

Situated on the outside edge of the shopping mall, Costa is ideally situated for those who may prefer to sit outside. Usual excellent coffee. Friendly staff. Covid aware

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JohnCracknell . 2022-02-12

MORE AT TripAdvisor

Always enjoyed it here. 10 out of 10 as always

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Hayley Reid . 2022-02-07

MORE AT Google

Staff always friendly and helpful

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Janet Scanlan . 2022-01-30

MORE AT Google

Always love costas. Quick services and plenty of tables to sit in

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Heather Roser . 2022-01-25

MORE AT Google

Fast friendly service, a nice place to chill out with a coffee.

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Steve Field . 2022-01-25

MORE AT Google

Could do with another machine, but I doubt think there's enough space in store.

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Kate Roques . 2022-01-22

MORE AT Google

Quite slow service but not quite sure why today although the staff are extremely friendly and super helpful!! Lovely atmosphere.

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Dave Bone . 2022-01-16

MORE AT Google

Good place to meet up with friends.

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Pat Davies . 2022-01-06

MORE AT Google

The largest cappuccino I've ever had! It was quiet and relaxed and the staff were helpful and friendly.

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Sarah Pinnell . 2022-01-05

MORE AT Google

I don't drink coffee only in there for a hot chocolate 🍫

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Nikki Golding . 2021-12-22

MORE AT Google

Wouldn’t bother, staff are dismissive and can’t handle busy periods! They hadn’t even finished my order and I asked to add some toast, they told me to go to the back of the queue after seeing me alone with my 2 small children. Didn’t help me out at all and ignored my requests after that. My small son sat with no food because they never have any other dairy free options!!!

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Mia Linnecor . 2021-12-20

MORE AT Google

Nice quick service on a very busy day.

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Matthew Skyrme . 2021-12-19

MORE AT Google

I visited the shop with my child today and the “lady” had no customer service at all. First I said I was looking through the menu to choose then she raised her voice she couldn’t hear then I repeated the same. She never asked if I was eating in or taking out she just put the drink in take out cup. My daughter decided not to have any just because of the attitude given to me. We sat down we had food from another shop before we bought the coffee but just as we sat she came to us again and said we can’t consume food from another shop in costa. I said that’s fine I am only having my coffee. She kept saying the same thing about three times and for me I felt she wanted us out of the shop than to sit it. So I said I am only having the coffee. I buy a lot of drinks from costa but this lady has put me off for ever going to the shop or even buying anything from costa. The second thing is the terrible smell in the shop. Like it’s never been cleaned . The windows very dirty the sides all filthy like they’ve never been cleaned. Please I am a healthcare worker and I know how customer experience is very important!!!

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65nanaa . 2021-12-13

MORE AT TripAdvisor

Quite a busy outlet, often queues, staff do a great job.

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Steve STANWAY . 2021-12-07

MORE AT Google

Always pleasant atmosphere, staff friendly and helpful. Coffee and food good.

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Frances Kirton . 2021-12-07

MORE AT Google

The staff in here are most accommodating, I have a newborn baby so when I needed hot water for his bottle they were able to help me, thank you very much 😊😊

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Sarah Griffiths . 2021-12-04

MORE AT Google

I love costa ..a true treat..love There gingerbread.....speciality Christmas hot chocs with a twist ..

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lisa holmes . 2021-11-23

MORE AT Google

I love costa! Best place for coffees ☕

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Ryan Brigham . 2021-11-04

MORE AT Google

Costa is great just a bit expensive still

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Tracy Jackson . 2021-10-26

MORE AT Google

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