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3.9

Based on 457 opinions finded in 3 websites

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Nº 200 in 328 in Havant

Nº 36 of 46 Other cuisines in Havant

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecoffeebacon

comment_iconOpinions

If a store is open until 4pm you should be able to order the menu until 4pm. Arrived at 3:42pm to be told I can’t have a cold drink because they’ve already started tidying up. False advertisement of opening hours.

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Darren Waters . 2024-10-27

MORE AT Google

This spot is scruffy and dirty. The staff spent more time leaning against the counter and chatting than clearing tables. Floors dirty. Tables not cleared. Toilets scruffy. Furniture dirty. This place needs a good shake up to get it on track. Is there a manager on the premises? If so, what are they doing? Poor show COSTA!

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Duileach R . 2024-10-24

MORE AT TripAdvisor

Great staff fab coffee wouldn't go any where else really rate this Costa 😊

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Michelle Taylor . 2024-10-04

MORE AT Google

Order Notes REFUNDS NOT OFTEN GIVEN, SO I PAY FOR NOTHING, please ENSURE ALL ITEMS IN BAG, thank you. DRIVER please knock VERY QUIETLY as person unwell, thank you is stated on order notes.......one item missing costing me £4.49 , so wrong

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D . 2024-08-23

MORE AT Just Eat

Stopped for a coffee and sausage sandwich after being to Southsea where could not get parked. A great relief to have something to dri k in the cool.

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George Mackay . 2024-07-30

MORE AT Google

Fresh food as always, received every item ordered. Efficient driver.

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D . 2024-07-08

MORE AT Just Eat

Leave extractor fan on most nights in a gated community that their fans backs onto. Noise complaint reported to the council for complete disregard of peoples sleep. Switch off a button every day and their is no issues. How difficult can it be?! How would you like it where you live having a noisy fan on all night? Disgraceful.

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Miles Sampson . 2024-07-06

MORE AT Google

The usual Costa with really nice staff. We came to Emsworth for a language course and this Costa was our starting pad. We enjoyed really nicely crafted coffees and breakfast and cake

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Ruthie . 2024-07-05

MORE AT Google

I have been into Costa in Emsworth several times over the years . once I was behind a customer and they had ordered a milkshake the assistant filled it to much and it spilt over the side. The assistant got a dirty dishcloth and wiped the cup with it. Another Time I went in to costa and brought a cake and a hot chocolate , the assistant spilt it all over the side into the saucer and I had to know negotiate it to my table . The prices they charge I would expect better service.

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Cam G . 2024-05-20

MORE AT TripAdvisor

Cash only, why?? The staff then take the money and proceed to touch the cakes and pastries food etc without washing hands. Over and over again . When will people learn?

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J P . 2024-05-10

MORE AT Google

Great place to sit and enjoy a coffee and conversation, nice setting and nice atmosphere.

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Bruce Gibbons . 2024-04-08

MORE AT Google

nearly £5 for one slice of bacon in a roll? disgusting

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Lewis . 2024-03-30

MORE AT Just Eat

Staff were friendly and knew what they were doing. Service was fast and efficient. The place was clean and tables cleared regularly.

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Maria Ackroyd . 2024-03-24

MORE AT Google

Big enough to find a quiet spot

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William White . 2024-03-23

MORE AT Google

I have no straw to drink my drink with there for I am unable to drink my ice frappe. I would like a refund on my drink as I could not drink it without the straw. Not paying for something I couldn’t drink.

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Claudia . 2024-03-17

MORE AT Just Eat

Great place with lovely seating area

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Steve Braley . 2024-03-16

MORE AT Google

First time using this app ( for a much needed coffee as my own machine has broken). An extravagance but I am really impressed. I was able to track the delivery on the app and the coffee arrived hot!

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Helen . 2024-03-12

MORE AT Just Eat

Busy coffee shop. Tables not cleared very quickly. (Need more staff)A nice place to sit and watch people pass by.

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Tracy . 2024-02-26

MORE AT Google

Lee and the team are excellent Happy, professional and a credit to the Costa name

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Mel Beets . 2024-02-22

MORE AT Google

All items received, lovely sponge cake and toastie, polite delivery driver

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D . 2024-02-16

MORE AT Just Eat

What can I say. It's a Costa, it sells high priced coffee and snacks. All the time people are prepared to pay the high prices they will be on the high street.

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Peter Wren . 2024-02-13

MORE AT Google

Staff always friendly. Nice layout. Welcoming atmosphere. WiFi is usually pretty strong too.

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Thomas Drinkwater . 2024-02-03

MORE AT Google

Very polite, helpful and friendly staff!

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Susan Brown . 2024-01-29

MORE AT Google

Very good service today. Much better than many other Costas.

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Mick Walters . 2024-01-27

MORE AT Google

Never disappointed, always on time, always polite friendly service 😊you just can’t beat a Costa 🥰🥰…

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Valerie . 2024-01-19

MORE AT Just Eat

Lovely cafe, plenty of comfy seating, excellent service from the staff.

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Mark Howard . 2023-11-26

MORE AT Google

Purchased a large white hot chocolate today with cream and mm for £5.25. Was given a medium, when staff were informed she poured into a large cup and just put more cream on. We complained and was told she had put more milk in, she hadn't, we were watching her do it. Not impressed as paying this much for what was technically a medium sized drink. We have contacted Costa's head office as well. We are regular visitors to this branch so not very happy.

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Chris Brown . 2023-11-11

MORE AT Google

Great coffee, and probably the most bubbly , friendly staff of any coffee shop.

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John Jeffery . 2023-11-09

MORE AT Google

Bacon Roll wasn’t with my meal, drink was wrong. Left a note inside saying they’d just sold out of bacon rolls but didn’t send anything to substitute. 2nd time i’ve had an issue with costa!!

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Lauren . 2023-11-01

MORE AT Just Eat

Good location in the High Street. Usual quick service dont ask your name like Starbucks when you are the only one ordering.

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Anthony Knight . 2023-10-31

MORE AT Google

lovely Costa. staff really friendly and helpful even though it was busy. highly recommend if walking your dog around area. offered me water and dog treat for my dog.

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mr Prowting . 2023-10-25

MORE AT Google

Staff seem to be complacent and have no idea about cross contamination of food !!!!! They really didnt care about the fact they had served bacon to a vegetarian. Really disgusting to find bacon on underside of tomato and mozzarella panini, (this happened when it was toasted) being vegetarian and ate most of it before finding bacon underneath . I Wanted to speak to manager but no manager on site. This experience totally ruined our meal and neither of us would have eaten the food if we had known. I should not have to announce to staff that I want my food served meat free as I had already chosen a meat free product. However your staff seem to think.i should tell them I'm vegetarian and want meat free. Our meal was completely ruined by your incompetent staff however because we ate most of it before we discovered the bacon, they refused to refund the full amount. This experience has completely put me off eating food in your restaurants.

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a crochetguru . 2023-10-24

MORE AT Google

DID NOT DELIVER IT!! Had to go collect and was cold!! Terrible service!!

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Katie . 2023-10-24

MORE AT Just Eat

Nice coffee whilst walking around Emsworth.

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Fiona Cook . 2023-10-20

MORE AT Google

Great meeting venue, clean and accommodating, staff very friendly and helpful.

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Sue Gidney . 2023-10-09

MORE AT Google

Nice coffee ,served quickly and efficiently

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janice maynard . 2023-10-01

MORE AT Google

Just like every other Costa but the atmosphere was good and staff where nice

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The Bombadier . 2023-09-15

MORE AT Google

The salted caramel frappe was great with no issues, but the maple Hazel frappe had no syrup in and tasted just like a normal coffee frappe with no additional taste at all, very disappointed.

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Dave . 2023-09-09

MORE AT Just Eat

Staff perfectly pleasant. We enjoyed our treats after a long walk around Thorney Island. The coffee shop has a nice feel about it and some decent places to sit where you’re not feeling squashed in by other people. I was a bit shocked at how much the prices have increased since last visiting a Costa.

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Lucy T . 2023-07-19

MORE AT TripAdvisor

All staff are very friendly and helpful on each of my visits 😀 Robert

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Robert Mitchard . 2023-07-14

MORE AT Google

Another great Costa, but too many tables blocked off.

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Andrew Minter . 2023-07-03

MORE AT Google

Always a pleasure to come here. I know it's just a Costa but it feels very comfortable. Loads of seating, loads of drinks, really friendly staff and a really nice location.

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Lewis . 2023-06-17

MORE AT Google

A good Costa with ample seating. The staff are lovely and attentive, the branch is very loud and busy making it hard to find a quieter spot to sip a drink, but still worth a visit.

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cross19davies . 2023-06-10

MORE AT Google

There was this lovely young boy named Charlie, and took care of our drinks so well even though it was his first time making mine drink and he absolutely smashed it! Go Charlie!

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Alexia Kyriakou . 2023-05-12

MORE AT Google

boy called charlie served me and he was great! made a great drink, yum yum :)

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Lily Stokes . 2023-05-12

MORE AT Google

Nice coffee & toasted sandwich.

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Paul Westbrook . 2023-05-09

MORE AT Google

A nice place to catch up with work colleagues over a coffee. Friendly staff and they have a nice community board with local information

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Gina Farmer . 2023-04-23

MORE AT Google

Although I received the coffee and bakewell tart, I didn't receive the pork bap I ordered.

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John . 2023-03-31

MORE AT Just Eat

Easy to order, came early what more can you ask for!

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Sarah . 2023-03-23

MORE AT Just Eat

Everything you'd expect from a coffee shop. It's quite dark inside apart from the area around the window.

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Kim Bull . 2023-03-14

MORE AT Google

Very busy girls was under pressure ordered a latte and coconut latte the coconut latte was cold milk and my latte was absolutely hot. Think the young girl heated mine up twice and my partners not at all, the young lady returned it whilst she was cleaning the tables next to me and heated it up , strange it was cold not been under the steamer

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Shirley Austin . 2023-03-08

MORE AT Google

Nice warm coffee on a chilly day with a nice piece of millionaires cake!

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Lynzim (Lynzim) . 2023-03-02

MORE AT Google

It's a little dingy inside, it needs a good spruce . But drinks and food are still very good

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Jolene Davies . 2023-02-28

MORE AT Google

Disappointing, we were told dishwasher was broken so any drinks would be in takeaway cups. The tables werent cleared, counter looked grubby and staff seemed disinterested. Coffee wasn't great, not very hot and milk tasted burnt overall, there was lots of laughter and messing around from the back, when staff not serving disappeared out there. Overall very poor

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Matthew Chard . 2023-02-28

MORE AT Google

Shame having to leave a 1 star because the other employees were good. However, Steph I think his name is (chubby dude around 6ft) gave the worst service I've witnessed in a lot time. Asked for an iced mocha which someone asked him to make, he let out a loud grunt which came with a "for god sake" with an eye roll. He then makes the drink clearly angry, puts the cup down on the table next to the till and just turns around and talks to his mate without telling us the drink was there or even acknowledging here were waiting. This isn't the kind of service you'd expect to receive anywhere, and needs addressing.

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R . 2023-02-19

MORE AT Google

THERE WAS NOT ONE BIT OF COFFEE LEFT IN THE CUP!

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Dave . 2023-02-17

MORE AT Just Eat

First time here and it was great experience. Staff were friendly and attentive, coffee was just how I like it and it was a great place to chat, relax or even work.

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Glyn Balsdon . 2023-02-14

MORE AT Google

Food and drink good but three members of staff left what appeared to be a new member of staff alone despite shop being busy and he really struggled. Same three staff seemed to mock an adult customer with learning difficulties after she left. I was left feeling uncomfortable.

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Sarah Rennie . 2023-02-08

MORE AT Google

Looks really cosy in there. We were just passing by, so took sandwiches and coffee to go 😊 service was well organised. Will be visiting again at some point 👌

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Egle Siusiene . 2023-02-05

MORE AT Google

Coffee great,floor up front grubby,one toilet out of order,remaining one smelt of urine,floor wet,with paper,toilet not clever

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lizzy tuck . 2023-01-30

MORE AT Google

I visited Costa late this afternoon with my husband. We had two lovely coffees which were hot (so often you are served cool coffee in other places) but this was great. We had toasted teacake, the service was great and a lovely relaxing atmosphere. Thank you 😊

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Lesley Dunstan . 2023-01-18

MORE AT Google

Having a coffee in here I have never seen such dirty tables full of empty cups plates and the like, I think they need to put someone just clearing tables and wiping them, not once in the 45mins we sat in here did anyone attempt to clear tables. Want be back in here put me right off

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Ann Smith . 2023-01-13

MORE AT Google

Nice to have time with the family and friends with coffee thank you

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Brian Turner . 2022-12-30

MORE AT Google

Always seems dark. Coffee good though

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Clive Blake . 2022-12-28

MORE AT Google

The staff who served us were great, but a female member of staff who was cleaning up, spoke very rudely to my wife. Apparently we were not meant to be sitting in a certain part, although there were no signs ect. Instead of politely asking if we could move, abruptly said we're not supposed to be there. Please note that I've sat in this bit by the bookshelfs on many occasions. As we were leaving, I believe she was doing the same with other customers. A bit of customer service training might go down well.

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AJ Rayner . 2022-12-24

MORE AT Google

Very friendly and helpful staff. Good seating, nice and clean. Would use again!!

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Manoj Pabari . 2022-12-01

MORE AT Google

Very friendly and helpful staff

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Anne Moran . 2022-11-06

MORE AT Google

Coffee was OK... Staff helpful, but Blueberry Muffin Mmmmm🤔 ³/¹⁰ poor quality

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Chris . 2022-11-05

MORE AT Google

Lovely coffee to start the day and great service

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Tim Baines . 2022-10-22

MORE AT Google

One of my favorite area, like to go there sitting having coffee and toast relax with the music watching people walk by

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Jantha Kabthong . 2022-10-10

MORE AT Google

Great staff Always polite and tend to remember locals and what they have. Can get a bit loud

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cory short . 2022-08-20

MORE AT Google

Had a lovely catch up with a friend, very hot inside Costa

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M J . 2022-07-27

MORE AT Google

A lovely Costa either to sit in or just a quick takeaway. Staff are lovely and friendly, service is quick.

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Robert Phelan . 2022-07-07

MORE AT Google

Nice efficient friendly staff, as always good coffee, just wish they would expand the food selection to give some low carb options, but that aside a very nice experience.

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Michael Russell . 2022-07-01

MORE AT Google

Always a friendly and welcoming place.

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Chris Blake . 2022-06-25

MORE AT Google

Friendly coffee shop that is usually not too busy.

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Richard Gunn . 2022-05-25

MORE AT Google

Very nice friendly staff, pleasant cafe with lots of different snacks and drinks.

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Frances Kirton . 2022-05-17

MORE AT Google

Lovely café, good space and use of said space, the loveliest staff who were bright and helpful, lots of seating and quick service

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Dan Dennett . 2022-03-25

MORE AT Google

Coffee & eats pleasant enough, service fine too - but this venue REALLY could do with many of the seats receiving a decent shampooing (filthy sofas and some single chair cushions - see photo), and equally disgusting floor in parts - there was actually a whole pile of cracker-type biscuits under the rear of the sofa in question - and I'd be very willing to bet that they'd been there MUCH longer than a day... Shame, as what could be a smart venue let down by what simply appeared to be insufficient cleaning.

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Aitch22 . 2022-03-19

MORE AT TripAdvisor

Great staff very friendly and they are alway happy love going in with my people I support. 🥰

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Ellen Silvester . 2022-03-10

MORE AT Google

Good for coffee, shame it closes so early

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Andy Little . 2022-03-05

MORE AT Google

The staff are friendly and helpful, sometimes find that they are out of food that I like, but there are other items available

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Martin and Sharon Wotherspoon (The Spoons) . 2022-02-22

MORE AT Google

Staff were friendly, food was lovely but they got our drink order wrong (ordered a aero caramel hot chocolate and it tasted of mint. We didn't have time to go back when we realised as we need to catch the train.

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Carla Eley . 2022-02-14

MORE AT Google

It's ok. Just another coffee shop

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Jennifer Shepherd . 2022-02-09

MORE AT Google

Terrible .. 3 hot chocolates all stone cold

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Czech-Street-Workout . 2022-02-02

MORE AT Google

Best Costa i have been in the UK. Excellent and professional staff, Lovely cafe. I visit every week, sometimes three times. Revd Andy

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Andy Economides . 2022-02-02

MORE AT Google

We're enjoying a time . Good service 👍🏻

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Tracey Mills . 2022-01-29

MORE AT Google

Visited 3rd January at about 10am. Lovely staff on duty. Really friendly and attentive. Nice coffee and porridge.

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David Owen . 2022-01-03

MORE AT Google

Costa Coffee There isn't much more to say... The coffee is as you would expect... Staff were polite... Loos were clean...

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Michael O . 2021-11-22

MORE AT Google

a usual Costa but with very friendly staff

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T Bone . 2021-11-06

MORE AT Google

Bit disappointed that it says on the door opens at 7am so I go there and it's not open online says 7.30 it's now 8 and nobody wants to tell you that it's opening later....oh and it's always short staffed staff are lovely tho but this is a busy shop and Costa needs more employees!

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Charles Sawyer . 2021-10-28

MORE AT Google

Shop itself is bit dark if you can't get table by windows but very friendly staff who know how I like my cappuccino

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Pauline Challis . 2021-10-06

MORE AT Google

Visited here a few times and always have a challenge getting my order. There are usually several kids hanging around making me feel uncomfortable.

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Anne D . 2021-09-14

MORE AT TripAdvisor

A pleasure to sit and chat and enjoy good coffee. More gluten free options would be nice especially in sandwiches etc. Love their Christmas mince pies and fruit cake.

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sandrap . 2021-09-10

MORE AT TripAdvisor

Quick service and very friendly staff! Wheelchair friendly as well

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Abi Hayes . 2021-08-28

MORE AT Google

I don’t normally review coffee shops but on Monday 23rd August when we visited Emsworth and popped in for a coffee, the lady serving at the till was friendly, helpful and looked as if she was really enjoying her job so this is a shout out for you - didn’t clock the name - sorry! Based on our extensive visits to Costa in different places I can assure you that this is not always the case! Thanks.

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richh349 . 2021-08-24

MORE AT TripAdvisor

After a walk around the harbour in a cooling south westerly Costa was a welcoming rest to terr warm the cockles. Coffee! Such a revitalising beverage!

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Peter Brown . 2021-08-21

MORE AT Google

Polite and helpful staff there.

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Matthew Skyrme . 2021-08-21

MORE AT Google

Always friendly, Donna in particular, great service. No complaints

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Sonja Keenan . 2021-07-06

MORE AT Google

The staff in the Costa in Emsworth are so lovely. I'm a Support worker and the people I support love going there for coffee and cake. And i dont doubt because the staff are so lovely in there.

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Toni Toomey . 2021-05-28

MORE AT Google

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