Costa Coffee in Havant

Always friendly, Donna in particular, great service. No complaints. Lovely atmosphere one of my favourite Costa's

9th November 2024. Extractor fan left on again, god knows how many times it’s been. Noise complaint to be reopened with the council. Absolutely unbelievable, work hard all week to have peace and quiet in the flat I pay for and that is ruined by a noisy fan on the maximum setting. Yet again, TURN IT OFF. Completely unacceptable from staff, i am absolutely sick to death of saying this over and over. Such a simple issue to resolve but clearly not for the Costa staff shutting the store down. Do your job!!!

If a store is open until 4pm you should be able to order the menu until 4pm. Arrived at 3:42pm to be told I can’t have a cold drink because they’ve already started tidying up. False advertisement of opening hours.

This spot is scruffy and dirty. The staff spent more time leaning against the counter and chatting than clearing tables. Floors dirty. Tables not cleared. Toilets scruffy. Furniture dirty. This place needs a good shake up to get it on track. Is there a manager on the premises? If so, what are they doing? Poor show COSTA!

quick delivery from polite and friendly driver.

Great staff fab coffee wouldn't go any where else really rate this Costa 😊

Order Notes REFUNDS NOT OFTEN GIVEN, SO I PAY FOR NOTHING, please ENSURE ALL ITEMS IN BAG, thank you. DRIVER please knock VERY QUIETLY as person unwell, thank you is stated on order notes.......one item missing costing me £4.49 , so wrong

Stopped for a coffee and sausage sandwich after being to Southsea where could not get parked. A great relief to have something to dri k in the cool.

Fresh food as always, received every item ordered. Efficient driver.

Leave extractor fan on most nights in a gated community that their fans backs onto. Noise complaint reported to the council for complete disregard of peoples sleep. Switch off a button every day and their is no issues. How difficult can it be?! How would you like it where you live having a noisy fan on all night? Disgraceful.

The usual Costa with really nice staff. We came to Emsworth for a language course and this Costa was our starting pad. We enjoyed really nicely crafted coffees and breakfast and cake

I have been into Costa in Emsworth several times over the years . once I was behind a customer and they had ordered a milkshake the assistant filled it to much and it spilt over the side. The assistant got a dirty dishcloth and wiped the cup with it. Another Time I went in to costa and brought a cake and a hot chocolate , the assistant spilt it all over the side into the saucer and I had to know negotiate it to my table . The prices they charge I would expect better service.

Cash only, why?? The staff then take the money and proceed to touch the cakes and pastries food etc without washing hands. Over and over again . When will people learn?

Great place to sit and enjoy a coffee and conversation, nice setting and nice atmosphere.

nearly £5 for one slice of bacon in a roll? disgusting

Staff were friendly and knew what they were doing. Service was fast and efficient. The place was clean and tables cleared regularly.

Big enough to find a quiet spot

I have no straw to drink my drink with there for I am unable to drink my ice frappe. I would like a refund on my drink as I could not drink it without the straw. Not paying for something I couldn’t drink.

Great place with lovely seating area

First time using this app ( for a much needed coffee as my own machine has broken). An extravagance but I am really impressed. I was able to track the delivery on the app and the coffee arrived hot!

Busy coffee shop. Tables not cleared very quickly. (Need more staff)A nice place to sit and watch people pass by.

Lee and the team are excellent Happy, professional and a credit to the Costa name

All items received, lovely sponge cake and toastie, polite delivery driver

What can I say. It's a Costa, it sells high priced coffee and snacks. All the time people are prepared to pay the high prices they will be on the high street.

Staff always friendly. Nice layout. Welcoming atmosphere. WiFi is usually pretty strong too.

Very polite, helpful and friendly staff!

Very good service today. Much better than many other Costas.

Never disappointed, always on time, always polite friendly service 😊you just can’t beat a Costa 🥰🥰…

Lovely cafe, plenty of comfy seating, excellent service from the staff.

Purchased a large white hot chocolate today with cream and mm for £5.25. Was given a medium, when staff were informed she poured into a large cup and just put more cream on. We complained and was told she had put more milk in, she hadn't, we were watching her do it. Not impressed as paying this much for what was technically a medium sized drink. We have contacted Costa's head office as well. We are regular visitors to this branch so not very happy.

Great coffee, and probably the most bubbly , friendly staff of any coffee shop.

Bacon Roll wasn’t with my meal, drink was wrong. Left a note inside saying they’d just sold out of bacon rolls but didn’t send anything to substitute. 2nd time i’ve had an issue with costa!!

Good location in the High Street. Usual quick service dont ask your name like Starbucks when you are the only one ordering.

lovely Costa. staff really friendly and helpful even though it was busy. highly recommend if walking your dog around area. offered me water and dog treat for my dog.

Staff seem to be complacent and have no idea about cross contamination of food !!!!! They really didnt care about the fact they had served bacon to a vegetarian. Really disgusting to find bacon on underside of tomato and mozzarella panini, (this happened when it was toasted) being vegetarian and ate most of it before finding bacon underneath . I Wanted to speak to manager but no manager on site. This experience totally ruined our meal and neither of us would have eaten the food if we had known. I should not have to announce to staff that I want my food served meat free as I had already chosen a meat free product. However your staff seem to think.i should tell them I'm vegetarian and want meat free. Our meal was completely ruined by your incompetent staff however because we ate most of it before we discovered the bacon, they refused to refund the full amount. This experience has completely put me off eating food in your restaurants.

DID NOT DELIVER IT!! Had to go collect and was cold!! Terrible service!!

Nice coffee whilst walking around Emsworth.

Great meeting venue, clean and accommodating, staff very friendly and helpful.

Nice coffee ,served quickly and efficiently

Just like every other Costa but the atmosphere was good and staff where nice

The salted caramel frappe was great with no issues, but the maple Hazel frappe had no syrup in and tasted just like a normal coffee frappe with no additional taste at all, very disappointed.

Staff perfectly pleasant. We enjoyed our treats after a long walk around Thorney Island. The coffee shop has a nice feel about it and some decent places to sit where you’re not feeling squashed in by other people. I was a bit shocked at how much the prices have increased since last visiting a Costa.

All staff are very friendly and helpful on each of my visits 😀 Robert

Another great Costa, but too many tables blocked off.

Always a pleasure to come here. I know it's just a Costa but it feels very comfortable. Loads of seating, loads of drinks, really friendly staff and a really nice location.

A good Costa with ample seating. The staff are lovely and attentive, the branch is very loud and busy making it hard to find a quieter spot to sip a drink, but still worth a visit.

There was this lovely young boy named Charlie, and took care of our drinks so well even though it was his first time making mine drink and he absolutely smashed it! Go Charlie!

boy called charlie served me and he was great! made a great drink, yum yum :)

Nice coffee & toasted sandwich.

A nice place to catch up with work colleagues over a coffee. Friendly staff and they have a nice community board with local information

Although I received the coffee and bakewell tart, I didn't receive the pork bap I ordered.

Easy to order, came early what more can you ask for!

Everything you'd expect from a coffee shop. It's quite dark inside apart from the area around the window.

Very busy girls was under pressure ordered a latte and coconut latte the coconut latte was cold milk and my latte was absolutely hot. Think the young girl heated mine up twice and my partners not at all, the young lady returned it whilst she was cleaning the tables next to me and heated it up , strange it was cold not been under the steamer

Nice warm coffee on a chilly day with a nice piece of millionaires cake!

It's a little dingy inside, it needs a good spruce . But drinks and food are still very good

Disappointing, we were told dishwasher was broken so any drinks would be in takeaway cups. The tables werent cleared, counter looked grubby and staff seemed disinterested. Coffee wasn't great, not very hot and milk tasted burnt overall, there was lots of laughter and messing around from the back, when staff not serving disappeared out there. Overall very poor

Shame having to leave a 1 star because the other employees were good. However, Steph I think his name is (chubby dude around 6ft) gave the worst service I've witnessed in a lot time. Asked for an iced mocha which someone asked him to make, he let out a loud grunt which came with a "for god sake" with an eye roll. He then makes the drink clearly angry, puts the cup down on the table next to the till and just turns around and talks to his mate without telling us the drink was there or even acknowledging here were waiting. This isn't the kind of service you'd expect to receive anywhere, and needs addressing.

THERE WAS NOT ONE BIT OF COFFEE LEFT IN THE CUP!

First time here and it was great experience. Staff were friendly and attentive, coffee was just how I like it and it was a great place to chat, relax or even work.

Food and drink good but three members of staff left what appeared to be a new member of staff alone despite shop being busy and he really struggled. Same three staff seemed to mock an adult customer with learning difficulties after she left. I was left feeling uncomfortable.

Looks really cosy in there. We were just passing by, so took sandwiches and coffee to go 😊 service was well organised. Will be visiting again at some point 👌

Coffee great,floor up front grubby,one toilet out of order,remaining one smelt of urine,floor wet,with paper,toilet not clever

I visited Costa late this afternoon with my husband. We had two lovely coffees which were hot (so often you are served cool coffee in other places) but this was great. We had toasted teacake, the service was great and a lovely relaxing atmosphere. Thank you 😊

Having a coffee in here I have never seen such dirty tables full of empty cups plates and the like, I think they need to put someone just clearing tables and wiping them, not once in the 45mins we sat in here did anyone attempt to clear tables. Want be back in here put me right off

Nice to have time with the family and friends with coffee thank you

Always seems dark. Coffee good though

The staff who served us were great, but a female member of staff who was cleaning up, spoke very rudely to my wife. Apparently we were not meant to be sitting in a certain part, although there were no signs ect. Instead of politely asking if we could move, abruptly said we're not supposed to be there. Please note that I've sat in this bit by the bookshelfs on many occasions. As we were leaving, I believe she was doing the same with other customers. A bit of customer service training might go down well.

Very friendly and helpful staff. Good seating, nice and clean. Would use again!!

Very friendly and helpful staff

Coffee was OK... Staff helpful, but Blueberry Muffin Mmmmm🤔 ³/¹⁰ poor quality

Lovely coffee to start the day and great service

One of my favorite area, like to go there sitting having coffee and toast relax with the music watching people walk by

Great staff Always polite and tend to remember locals and what they have. Can get a bit loud

Had a lovely catch up with a friend, very hot inside Costa

A lovely Costa either to sit in or just a quick takeaway. Staff are lovely and friendly, service is quick.

Nice efficient friendly staff, as always good coffee, just wish they would expand the food selection to give some low carb options, but that aside a very nice experience.

Always a friendly and welcoming place.

Friendly coffee shop that is usually not too busy.

Very nice friendly staff, pleasant cafe with lots of different snacks and drinks.

Lovely café, good space and use of said space, the loveliest staff who were bright and helpful, lots of seating and quick service

Coffee & eats pleasant enough, service fine too - but this venue REALLY could do with many of the seats receiving a decent shampooing (filthy sofas and some single chair cushions - see photo), and equally disgusting floor in parts - there was actually a whole pile of cracker-type biscuits under the rear of the sofa in question - and I'd be very willing to bet that they'd been there MUCH longer than a day... Shame, as what could be a smart venue let down by what simply appeared to be insufficient cleaning.

Great staff very friendly and they are alway happy love going in with my people I support. 🥰

Good for coffee, shame it closes so early

The staff are friendly and helpful, sometimes find that they are out of food that I like, but there are other items available

Staff were friendly, food was lovely but they got our drink order wrong (ordered a aero caramel hot chocolate and it tasted of mint. We didn't have time to go back when we realised as we need to catch the train.

It's ok. Just another coffee shop

Best Costa i have been in the UK. Excellent and professional staff, Lovely cafe. I visit every week, sometimes three times. Revd Andy

Terrible .. 3 hot chocolates all stone cold

We're enjoying a time . Good service 👍🏻

Visited 3rd January at about 10am. Lovely staff on duty. Really friendly and attentive. Nice coffee and porridge.

Costa Coffee There isn't much more to say... The coffee is as you would expect... Staff were polite... Loos were clean...

a usual Costa but with very friendly staff

Bit disappointed that it says on the door opens at 7am so I go there and it's not open online says 7.30 it's now 8 and nobody wants to tell you that it's opening later....oh and it's always short staffed staff are lovely tho but this is a busy shop and Costa needs more employees!

Shop itself is bit dark if you can't get table by windows but very friendly staff who know how I like my cappuccino

Visited here a few times and always have a challenge getting my order. There are usually several kids hanging around making me feel uncomfortable.

A pleasure to sit and chat and enjoy good coffee. More gluten free options would be nice especially in sandwiches etc. Love their Christmas mince pies and fruit cake.

Quick service and very friendly staff! Wheelchair friendly as well

I don’t normally review coffee shops but on Monday 23rd August when we visited Emsworth and popped in for a coffee, the lady serving at the till was friendly, helpful and looked as if she was really enjoying her job so this is a shout out for you - didn’t clock the name - sorry! Based on our extensive visits to Costa in different places I can assure you that this is not always the case! Thanks.

Polite and helpful staff there.