Based on 860 opinions finded in 2 websites
Based on 860 opinions finded in 2 websites
Nº 444 in 732 in Pembrokeshire
Nº 140 of 235 British in Pembrokeshire
Opinions
Had some food in this hotel and it certainly delivered, a lovely pub and restaurant dining area, greeted by polite staff/manager, there is a great range of larger, ciders, wine etc. the food is top notch and plenty of it, well done
Andrew Thomas . 2024-11-03
MORE AT Google
Stayed locally and wanted somewhere for Sunday lunch. Booked for the Sunday carvery, good portions and friendly staff. Would certainly return and highly recommend
Adrian B . 2024-10-20
MORE AT TripAdvisor
Ten of us went for afternoon tea. Tea was booked for 4 pm but not served until around half an hour later. Tea or coffee was offered and I asked if I could have Earl Grey tea. Was told I could not. I mentioned they had Earl Grey tea bags but this comment was ignored. The young waiter who served us was maybe 19 or 20 and was utterly hopeless. We were the only people in the entire hotel and he and the chef were 'looking after us'. Cake stands were brought out as were pots of tea and milk. The waiter did not keep an eye on us and I had to repeatedly grab his attention, when he appeared, to ask for more tea. When we had finished with the cake stands he did not appear to remove them and we had to do this and bring over the plates of scones, jam and cream which had been simply left on the side. Appalling service and very mediocre food at a cost of £22 per head. Do not go there
sparky4eva . 2024-10-10
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Truly the most shocking experience ever!!. The large male chef (I say chef) was just out of his depth doing a basic meal for 3. We were the only ones in the restaurant and it took ages. The staff were young and didn't understand hospitality.It was soooo poor. Never, ever again. When Rob Jones had it post covid the place was back on the up. Now I send all my business contacts to stay and eat over the road at the Dial or at stackpole inn. The quality and value are second to none. Try another career chef because this one isn't for you.
cardiffbobbi . 2024-10-03
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We did not stay at the hotel but booked for food as it looked nice. Menu was OK but on arrival we're advised several items were not available so choices limited. I ordered King prawns with buttered potatoes, my husband chose sirloin steak and chips. We were advised we could also visit the salad bar ( not really salad bar , more like left over dishes). After quite a long wait food arrived but I could see chips were not fresh steak was hard and chewy no juices not rested. And the prawns were hard and overcooked. Very disappointing. The plated food did not look complete no sauce, or relish. The waitress was however very good and very apologetic so no complaints about the waitress. No sure if it's because of the date or time we booked but not what we expected. Lovely setting we'll decorated interior, great service poor food .
Jane Harbach . 2024-09-06
MORE AT Google
Memorable for all the wrong reasons. Decor of restaurant terrible, no ambiance, help yourself salad buffet, meals shockingly overpriced . Expected so much better
Andree W . 2024-09-01
MORE AT TripAdvisor
Welcome to Fawlty Towers. Would highly recommend NOT staying here
Karen Thomas . 2024-08-30
MORE AT Google
Beautiful food great service can't ask for more wonderful again carvery out of this world service A1 as usual will be back again soon
Patrick Flood . 2024-08-25
MORE AT Google
Looked great from the website- but looks can be deceiving. Very basic food and very over priced for what you get. 3* is generous for this hotel. We booked 2 x rooms on the ground floor. Our room smelt of mould and damp which we had plenty of both. We had a double plug socket away from the bed which was the closest to the bed. The socket close to the end of the bed/wall of the shower came away from the wall, with wires exposed due to the shower leaking behind. Floorboards were rotten and soft in places. There was mould in the shower cubicle. The blinds in the bedroom didn't close properly which on the ground floor one felt exposed. The bedroom had pictures of Italy, which seems a shame when there are some wonderful views of Wales and the surrounding area. These should be hanging on the walls. The uplighters outside our bedroom, at the front of the hotel beamed into our room because the blinds didn't shut properly which made for a constant light all night. The outside of the hotel was crumbling with poor shoddy paintwork and filler. Before arriving at the hotel, I spoke to Neve, who was courteous and made me look forward to my stay, however Josh's attempt at levity came across as aggressive, rude and deeply misogynistic. Dinner on the first night, the bar had run out of bar snacks. The seasonal vegetables on the menu didn't exist/were not offered. If you ordered steak and chips this is all you got. The wine list gave a choice of 3 wines per colour, except when we asked, they only had 1 of each colour. Not sure the need for a wine list. The Continental breakfast was a stale scone, with a chunk of cheese and a chunk of ham. Breakfast was also topped off with having to listen to rock music from the open kitchen. It certainly didn't allow you to have a leisurely breakfast. I wouldn't recommend this hotel.
Vey Hayter . 2024-08-19
MORE AT TripAdvisor
Looked great from the outside - but looks can be deceiving. Very basic food and very over priced for what you get. When you order a steak and chips you think you will get a few extras, not in this place steak and chips just means steak and chips on a plate!!!
Alice T . 2024-08-15
MORE AT TripAdvisor
This is a charming place, very nicely decorated. I was especially impressed with the food. The menu was very interesting and quite ambitious. All and all a great place.
MkTrekker . 2024-08-07
MORE AT TripAdvisor
Location was spot on, rooms were ok, damp smell when walk in, staff were very poor, rude, unprofessional, no customer service skills whatsoever from the staff, I don’t blame them as the manager and is appalling, called my wife a lier, very rude and sarcastic, if you read any of my reviews you will know I’m always fair, don’t stay here if you expect any kind of service.
DIY Dave . 2024-08-02
MORE AT Google
Worst food and service I've ever had. Very expensive and incredibly bad!
Jake Winters . 2024-07-19
MORE AT Google
Rang up Lamphey Hall to enquire about booking for a family party, spoke to Niamh who sorted the booking, talked through options for the buffet and what we were after. Nothing was too much trouble and they were able to cater for vegan requirements in the buffet. They even put up decorations for us beforehand too. The food was plenty and tasty, lots of different foods and puddings were delicious. Staff were friendly and looked after us for the evening. Thank you very much!
Mel P . 2024-07-08
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Didn't stay or eat there just had a drink .sort the fish pond out .its stinking with the netting on top in the water plus someone has thrown wood on top making it difficult for the fish to swim .this needs sorting immediately. very cruel
Gillian Ford . 2024-05-22
MORE AT Google
Carvery was nice. But the plates could be a little bit bigger
Mark Bettridge . 2024-04-29
MORE AT Google
Fantastic Sunday lunch..lovely atmosphere and great staff :)
Sharon Pitman . 2024-04-22
MORE AT Google
We live near and occasionally visit the bar and lounge area for a drink. Great selection of drinks and always greeted with polite and friendly staff. We decided to eat here today, it was quite quiet but we ordered three different dishes and were impressed with how tasty, great presentation and how well everything was cooked. The salad bowl offerings certainly had some interesting and lovely tasting options. Three empty plates and three very happy customers.. we haven’t stayed overnight so cannot comment on the rooms
Leigh Jewkes . 2024-04-13
MORE AT Google
Had a lovely Sunday lunch yesterday. I had one of the two vegan options, a leek and potato terrine, and it was delicious. It was served with a lovely platter of different veg and an individual pot of vegan cauliflower cheese. I also had the apple strudel with vegan custard, which also came with mango sorbet, if you preferred. I will definitely go back to try more of their new vegan lunch menu.
Traveler24489516818 . 2024-03-18
MORE AT TripAdvisor
We visited the hotel for dinner with our family. The staff were great, friendly atmosphere, good food. The children loved our meal here.
446alexo . 2024-03-10
MORE AT TripAdvisor
OMG what a hidden gem !! Wonderful service and incredible food. Already booked in for our next visit. Thanks guys 👌
simon shiels . 2024-02-14
MORE AT Google
Stayed here Sat-Mon. Had 2 main meals and 2 breakfasts. All excellent. Their Sunday carvery is fantastic. Staff are so friendly and welcoming. Room was clean and comfortable. Happily stay here again.
Christine C . 2024-02-13
MORE AT TripAdvisor
Just arrived home from a lovely two night stay at Lamphey Hall. The new manager and his team are a very friendly helpful team. Nothing is too much trouble. The food is really good freshly prepared and good quality local ingredients. I wish them lots of luck we will be back x
Julie Salter . 2024-02-12
MORE AT Google
Room key and front door key left on front door, unsafe for residents when checking in at 7pm. No staff available, all facilities closed.
Terry Hill . 2024-01-12
MORE AT Google
We had an excellent meal served by a friendly and attentive host, Josh. The steak was melt in the mouth and the ribs very tasty. The chef kindly accommodated my request for a blue cheese sauce, and I could actually taste the blue cheese! Looking forward to returning when next in the area.
Sian C . 2023-12-31
MORE AT TripAdvisor
Superb extremely flavoursome Sunday lunch. Wonderful friendly staff. Plenty of choice and very generous portions. Would highly recommend 😊
Julie T . 2023-11-28
MORE AT TripAdvisor
Wow. Had the 2 course Sunday carvery, with my wife. The main course was really delicious, and the veg was delectable. We both had the apple crumble with custard, that was to die for. The crumble topping was a proper crumble. So full, I feel like seeing if I could book a room just to sleep it off will be back again with friends and family. Great food, in amazing surroundings. If I could, I would mark it more than 5.
ElFelix100 . 2023-11-19
MORE AT TripAdvisor
Came for Sunday Lunch and was not disappointed! Went for pork, which was super tender and tasty! Great portion sizes and super friendly service! Will certainly be back
durh_mill . 2023-11-05
MORE AT TripAdvisor
Went here for sunday lunch , was left very disappointed, the beef was a tough as old boots. The other choice was half a chicken which isnt the best when you are taking childen out with you ,should have been a breast of chicken. The yorkshire puddings were as hard as rocks. The veg was cold and tastless. When it came to the pudding we had apple crumble with custard, the custard was stone cold and had to be sent back, one of us wanted ice cream instead of custard but that was not possible. Will not be going back here in a hurry. Total waste of money for food that we could not eat.
Neil H . 2023-10-15
MORE AT TripAdvisor
We have ate Sunday lunch here for many years with no complaints always Fabulous food and service but when we went today the place was practically empty at 2 pm on a Sunday which is unusual we didn’t order a starter just went for the main meal they only had rare beef and half a chicken as meat the vegetable selection was very poor to what we expect from the lamphey when we sat down to eat our food we all tasted it and it was stone cold the meat was so tough you couldn’t cut it and it was tasteless I complained to a waitress and she informed me they had been taken over in April but she would inform the chef we had no feedback from the chef so I went to the bar and spoke to a Josh who was the manager he apologised for the meal and informed us others had complained to we only paid for our drinks and not the food as it was left this is a shame as we loved it here but we will never return complete shambles of a place with tasteless horrible expensive food staff couldn’t care either was never asked if our meal was ok I think they knew what the answer would be avoid at all costs terrible terrible place
730geoffw . 2023-10-15
MORE AT TripAdvisor
We had my dad's wake here brilliant service couldn't do enough for us. The buffet was second to none plenty of everything,one of the best I have had. Booked for a family of 16 Sunday lunch. Again the food was excellent service was good. Will definitely go back again. Well done to you all.
Margaret Evans . 2023-10-08
MORE AT Google
We’ve not been to Lamphey Hall for a few years and it will be a good few years before returning. Absolutely dreadful meal. The steak which is supposed to be a ribeye was more like a rump from a very old cow and not served with any veg just frozen fries and a dubious peppercorn sauce. One of our party ordered a baked Alaska for dessert and it’s fair to say it certainly didn’t originate in Alaska! It was a very dry sponge with a dollop of jam in the centre. Another had a brownie which was frozen in the middle and impossible to cut with a spoon. I can honestly say that this was the worst meal any of us has had and for the privilege we paid well over £100 for 4
Jules W . 2023-09-21
MORE AT TripAdvisor
Great tasting food. We are vegetarians. Visited on the evening of the 12th of Sept with my Husband. Excellent Vegetarian / Vegan Options. Just great! Plenty to choose from. Thanks to the Head Chef who explained all the vegetarian/ vegan options and to the other staff who served. Wish we had discovered the Lamphey Hall Hotel & Restaurant earlier on in our stay!
EO00 . 2023-09-12
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Great for drinks casual dining or special occasion. We went down for a casual drink and stayed most of the night great time.
Nickbevan4564 . 2023-09-09
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On Monday 28th August 2023 we had the privilege of a most varied and delicious `Taster Menu 'of Michelin Star quality cooked and served to us by Josh Vaughan. There was a very varied range of wine on offer and the food, particularly the beef starter and the duck breast main course were superb. It was all superb! We highly recommend a visit for Dinner to the Lamphey Hall Hotel.
Christopher H . 2023-09-02
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The restaurant was excellent. 'The Taste of the Sea' menu was ideal for us (there is another menu offering a range of other dishes). The fish menu offered a range of four / five dishes with a choice of sauces. I was served a sizeable chunk of hake with a prawn and white wine sauce which was beautifully cooked, delicious and reasonably priced; as such, it was certainly the most enjoyable meal I have eaten for a long time. Other members of the family including children aged from 2 to 13 ate a variety of dishes from the menu. The staff were very friendly and helpful while the atmosphere was comfortable and relaxed.
richardwallace48 . 2023-08-27
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Swrvice was terrible! We were there for nearly 2 hours and only had one course. From being seated it took 15inutes just to get the menu. I would understand if they were busy however there were only our table and 1 other in the restaurant. We ordered 2 childrens meals which came on red hot plates but with no veg. We kept having to remind the waitress of items we had ordered which had been forgotten. Non of the meats were cooked to what we had ordered. We had 2 lots of mussels which were very over cooked and clearly not fresh. When we asked for the bill we were told to go the bar as it would be quicker. We wanted to split the bill, however the waitress couldn't work out how much we each needed to pay. Overall it was a very average and disappointing meal. Not once were we asked if everything was OK with the meal. Won't be visiting again
Roxanna T . 2023-08-18
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We had a great Friday evening meal here. Very impressed with the quality of the food, the service & the surroundings. Lovely, thank you very much! 😊
D2470SFmichelles . 2023-08-15
MORE AT TripAdvisor
I’m not sure what’s happened to this place but we used to love it and visit for all of our special family occasions , sadly we will not be returning. The menu is somewhat misleading as it is all over priced bought in processed rubbish...
Roving827277 . 2023-08-13
MORE AT TripAdvisor
We were not guests at the hotel so can't comment on the rooms. Had a great dinner here recently. Both had mussels but great seafood menu available. Very reasonable and excellent service. Would recommend
Adrian Burke . 2023-08-13
MORE AT Google
Perhaps some of the best vegetarian food I have had in the UK. I love the idea of a separate vegetarian menu, and other menus ( eg. fish) also being separated. The menu was imaginative and had variety. We had the pretend chicken thing -...
goldsb . 2023-08-12
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Fast and friendly service. I had hake and it was the best meal I had during my time in the area. We felt well looked after.
FamilyHem . 2023-07-31
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This was a really good find, the staff were very friendly and the food was fantastic. I was a little indecisive about what to choose off the menu and Josh - chap behind the bar - mentioned an off menu surf and turf, I went for this and my wife went for the chunky brisket burger both did not disappoint these were gorgeous. Apologies for the half eaten dishes on the pictures but we had just finished a 6hr drive and was ravenous! 😃 For breakfast I had the kippers, and my wife had the full Welsh breakfast, again both was fantastic. If I was to nitpick it would be that the room we stayed in was a little dated, and the bathroom light was on sensors which turned off when you are in the shower, had to wave hand outside the cubical to reactivate, but little things like this just made me smile. Would definitely stay here again 👍
Richard Blackhurst . 2023-07-29
MORE AT Google
We went for dinner on a Friday night, only 2 other couples there that may have been an indication of the food quality. We are vegetarian and vegan and we ordered the vegan burger with chips and the same child’s portion for our toddler. Firstly...
Naomi R . 2023-07-24
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We love coming here and usually enjoy it as it’s such a beautiful place. Tonight we arrived and had a couple of drinks, took us a while to wait for the staff to finish their conversation with the chefs before being served, at 8:30pm we...
646caraa . 2023-07-24
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Visitors of our recently stayed here - under new management. Breakfast was good - if not a bit greasy. Room not serviced during their week long visit. They had to ask for dry towels after three days of occupancy and again three days later. They...
Diana F . 2023-07-23
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Room not serviced at all, Staff poorly trained Breakfast cooked amaterishly
Hieronymus Bosch . 2023-07-21
MORE AT Google
Changement de propriétaire. Les bonnes notes c’étaient pour l’ancien. Un repas vraiment pas bon. Le burger une vie de dur....
Q1886DFrichardd . 2023-07-18
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Such a shame - this place used to be great for food, but now serves processed rubbish at ridiculous prices. We couldn't wait to leave and left half our food.
Jane H . 2023-07-06
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Lovely relaxing afternoon in the sun 👍
neil jenkins . 2023-06-25
MORE AT Google
Service was excellent, food was stunning, dog and family friendly. Would highly recommend. My partner took me there for a birthday meal and loved it, thank you for your Service.
Joanna S . 2023-06-24
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The staff were very friendly and attentive, the breakfast was very tasty and the surroundings of the hotel were very pleasant. The decor inside the hotel however, is very dated and could do with modernising. The mattress on my bed was so soft that it offered no support and was very uncomfortable (The three family members who were also staying in the hotel, also felt the same way with their mattresses). I could feel the springs underneath, so that was quite unpleasant and it didn't make for a comfortable nights sleep. It wasn't an awful stay by any means and this review is based purely on my personal experience.
Thomas Griffiths . 2023-06-21
MORE AT Google
We went to the Lamprey Hall Hotel was our favourite place to eat but notice it has been taken over as the menus had changed from first class home cooking to basic Pub food we waiting nearly an hour for our starters frozen chicken Goujons...
davidww466 . 2023-06-18
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This review is disappointing to write. As a large family we loved visiting Lamphey Hall and have visited numerous times. This visit was awful. I believe it has been taken over recently obviously by someone who has no experience of running a thriving village hotel...
Janet H . 2023-06-18
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First of all the staff are absolutely great and make the best of a bad situation. We had a table booked for Fathers Day, 15 minutes before our booking we had a call to say they had ran out of a lot of the carvery....
Lucy K . 2023-06-18
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Absolutely gutted 😭 Booked weeks ago for farthers day treat for husband and dad as it’s our favourite place to go , not anymore !!! Menu not as usual disappointing choice meaning if we’d have know this was menu we wouldn’t have booked , Table...
soniajam1 . 2023-06-17
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Excellent carvery, friendly professional service 👍
Kevin Thomas . 2023-05-28
MORE AT Google
Lovely food and dog friendly. Reasonably priced too
jacky milton . 2023-05-24
MORE AT Google
Held my sisters baby shower at this venue, we was told that we had sole use of the room which you would expect when paying over £300 to do so, when we arrived we gound the room to have been double booked so we had to share the room with another party, and end up being 37 of us crammed in to a very small space we was unable to do all things intend at the baby shower due to lack of space, we did speak to staff about this situation and was basically told there is nothing they could do one member of staff tried her up most to help us separate our party from the other as guest from other party where originally walking through ours to get to the bar managed wasnt very helpful, we also had to wait 15 minuets in arrival for who im assuming was the chef to finish making her vlog in the room we was using, before we could set up , , the one good point was the the buffet was lovely
Jess Dooner . 2023-05-24
MORE AT Google
Always a great stay have been stopping here even through Covid. Great staff, plenty of parking, keep up the good work.
Nick Cavill . 2023-04-30
MORE AT Google
Perfect spot to explore Pembrokeshire. Staff helpful. The breakfast is great.
Pastor Matt Tricker . 2023-04-17
MORE AT Google
Food is exceptional, very helpful staff and a good selection of beverages. It's definitely worth a visit if you're in the area.
Marky J . 2023-04-12
MORE AT Google
We had a great stay at this property. Fantastic food and service was great.
Simon Foster . 2023-04-12
MORE AT Google
Went for so called curry night. Probably the worst I have had…. No make that the worst…. Beef madras with poor sauce and cut up chunks of meet from unsold Sunday lunches!!!! My wife had chicken tikka which apparently was as bad.. In todays era...
961echo1 . 2023-04-04
MORE AT TripAdvisor
Not stayed overnight but they serve a lovely Sunday roast
Gareth Matthews . 2023-03-24
MORE AT Google
We had a fantastic afternoon tea for 20 people, we we were made to feel so welcome, nothing was to much trouble, food was amazing and excellent value for money can not recommend this place enough, have yourself an afternoon tea here you won't be...
984pennyn . 2023-03-15
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This restaurant was just what we needed. We arrived quite late on the Sunday afternoon long after people had left from Sunday lunches - we arrived at 530 on a very rainy evening and they were just great even though they finished serving food at...
Olympia W . 2023-03-13
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We had a beautiful afternoon tea yesterday served by friendly staff. The chef was so attentive, accommodating and kept checking if we were happy, very humble. We were so impressed it was one of the best afternoon tea’s we have tasted (and we have had...
jrfins . 2023-03-05
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Comfortable room and good breakfast. Quiet hotel and good value compared to others in the area
Mark Carter . 2023-02-23
MORE AT Google
Had Sunday lunch here. Not a fan of Carvery’s usually but this one was amazing! Staff were so friendly, customers dining were really chatty aswell, top rate food, 3 courses of heaven, and enough left to take home. Do not miss this place if you are staying in the area xxx
Tracy Cooper . 2023-02-15
MORE AT Google
Very homely and welcoming hotel
Dominic Macaskill . 2023-02-15
MORE AT Google
Terrible food, the owner Rob even worse he was a awful man very unwelcoming not very professional at all, I will never go back and I definitely do not recommend
sarahjT4766EC . 2023-02-14
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Good choice of meats and vegetables on Carvery also veggie & fish choice staff very attentive with out in one's face were
36mauricet . 2023-02-13
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From the booking of the room to the staff and food in the restaurant to the checking out, everyone was so friendly and helpful. The room was absolutely spot on with roll top bath and very comfortable bed. We will definitely be back again.
Caroline Jones . 2023-02-06
MORE AT Google
Went here for a family meal, it looked great online. Started off daft ended up crap. We entered having booked a table, upon asking the girl at the reception about the table we were told "yep go to the bar to be seated" only for...
DavousPete . 2023-02-04
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Why oh why do resturants have Squid on the menu only to serve garbage frozen and fried stuff that I can buy in Iceland for a £1.......... And charge £7.95 for it!!
davepH1187IM . 2023-02-04
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Good hotel near and clean, and good staffs
Joshi George . 2023-02-02
MORE AT Google
Nice clean tidy well equipped room, breakfast was delicious, we stayed 2 nights had dinner fabulously cooked nice menu, great friendly staff and a relaxed atmosphere in the bar, couldn’t fault it
893lesleyc . 2023-02-01
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Brilliant friendly hotel. Even when you're not booked there. Wish I'd returned for their fantastic food.
Shaun . 2023-01-22
MORE AT Google
I wanted to get away for a couple of days and relax.. My room was nice and the service was really friendly and welcoming, breakfast was tasty and I was looked after for everything I needed! I also had a meal in the restaurant which was very nice too! If your looking for a quiet break on your own, or a quiet romantic place as a couple, where they make you feel at home, this is a good place! The surrounding area was nice too, but it was very wet weather so I never got chance to explore! I enjoyed my stay.
John Curran . 2023-01-01
MORE AT Google
Nice place, decor very appealing. Starters very nice and very good apple pie for dessert. Carvery was disappointing. Lamb was pulled and put in gravy, would have been nicer to have carved slices for a carvery meal. Vegetables nothing special. Too much gravy put on meal, would prefer to add my own, so I can have the amount I would like on my meat not over the whole meal.
Linda Parsons . 2022-12-31
MORE AT Google
Went for lunch between Christmas and New Year. Very friendly, helpful staff. Good sized portions of tasty food.
Charles E . 2022-12-30
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We have become regulars of this place, Great Sunday roast!
World Elite . 2022-12-30
MORE AT Google
An excellent, comfortable, welcoming, quiet weekend despite a busy Sunday lunch trade. A slight hitch over the evening meal was quickly overcome and I was well looked after by excellent, caring staff.
John Berry . 2022-12-08
MORE AT Google
Good size twin room with a shower as requested, Good breakfast with plenty of choice, Evening Menu maybe a bit pricey but food was good, Free parking on site, the hotel was in the countryside but less the a mile from the main road and easy to get to. All in all a Good 5 day break.
Steve Thomas . 2022-12-07
MORE AT Google
Festive tea was delicious but the experience as a whole was all over the place. We were booked for 12 but staff thought we were only booked for 11. The issue was quickly resolved but it was a bit of a downer to begin with....
Elviis96 . 2022-12-06
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Smashing stay with great accommodation, lovely food and homely welcome!
Ian Douglas . 2022-12-06
MORE AT Google
Arrived 2235 and the doors were closed and lights turned off. No call from reception to advise where keys would be. Had to get let in by a guest and found a key behind the front desk. Topped it off with leaving a tub of expensive face cream on the bathroom mirror shelf and when I rang back to ask if it was handed in our found it in the room, the answer was no, its not there. Very frustrating. Stayed a few times now over the last year or so but wont stay again. Shame, could be a nice place this.
GPEC Limited . 2022-11-29
MORE AT Google
Excellent hotel with friendly staff. A good breakfast.
gareth thomas . 2022-11-23
MORE AT Google
Friendly staff, room comfortable. Runny scrambled eggs and greasy breakfast. Drafty lounge area as door was left open for the heat to go out to an annex area.
Claire. . 2022-11-14
MORE AT Google
My very large family ate here last week for Carvery Sunday lunch. Without a doubt it is my favourite place to go. Food plentiful - choice amazing - taste out of this world - piping hot - relaxed atmosphere - staff very friendly. What’s not...
lindalouPembroke . 2022-11-03
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What a lovely place this is. Mid week lunch, great choice on the menu, everything cooked fresh, nothing too much trouble’ what a great find! We had spicy chicken and homemade chips, steak panini and a the best soup I have ever had, mushroom and...
Sharon W . 2022-10-27
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A little investment in customer service might help improve the Lamphey Hall. I was not overly impressed with intermittently functioning old school door locks that required assistance on multiple occasions, definitely a safety concern (on checkout I was assured that the locks were in the process of being replaced that week) but I felt that merely by asking for assistance I was being difficult and I did not feel welcome at this establishment, so much so that I changed my dinner plans and went elsewhere for the evening. The area the hotel is in has many amazing places to visit, so perhaps it was merely my misfortunate to get a poor read on this visit and others will find a perfectly charming establishment. Try for yourself and see what you think.
Chris Gleeson . 2022-10-26
MORE AT Google
Worst Carvery in the world!! Went here for a Carvery on the 16th Oct 2022. I have always loved a Carvery and was looking forward to having one. Unfortunately this was a massive disappointment and the worst carvery I have ever experienced. The staff were curt and grumpy - very unwelcoming. The meat was dry, poor cuts and very meagre portions. Roasties were the least crispy roast potatoes I've every had. Veg over cooked and to top it off the gravy was added in such a way that everything was swimming in it (& it was poor gravy). All in it was absolutely awful. The staff must realise how terrible it is as not a single one asked us how our meal was. Do yourself a favour and avoid at all costs
slash man . 2022-10-20
MORE AT Google
The worst sunday ever total waste of money aunt bessies written all over it frozen sunday dinners from co op better terrible service made to stand up for 3 quarters of an hour booking not listed will never return
51720 . 2022-10-19
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Nice friendly venue would definitely stop there again good food and value for money.
Philip Mottram . 2022-10-15
MORE AT Google
I called in tired and hungry, unfortunately it was very quiet, not sure it was opening hours?! However, I alerted a staff member, and he made coffee&added 3 biscuits, I bought crisps. Saved my day. Lovely, friendly place to be. Sylvia
Sylvia Stubbs . 2022-10-13
MORE AT Google
Food & service a bit lacklustre
Chris Osborne . 2022-10-11
MORE AT Google
Had a lovely stay recently at Lamphey Hall Hotel. Rooms nice, the staff were lovely and accommodating. Stayed for food and it was excellent. One suggestion, portions were very big, wish I could of ate it all. Highly recommend.
B4365NJmargaretr . 2022-10-06
MORE AT TripAdvisor
Very comfortable accommodation, Manager and staff 5 star, made us so welcome, were friendly, customer service excellent. Highly recommended
Elizabeth Longman . 2022-10-05
MORE AT Google
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757 Opinions
really disappointing. i ordered the chili fries and there was no sour cream on them and they were soggy with vinegar. definitely won’t come here again
1239 Opinions
I wanted to thank you on behalf of Khetty Art & Craft Class for our lively meal today. There were 28 of us and every meal was piping hot and thoroughly enjoyed. The staff were efficient and must have been worn out going up and down the stairs it were brilliant. Thank you for making it a olesant and thoroughly enjoyable experience.
257 Opinions
Have been twice now and both visits was so pleased with the food service and price, fantastic to see a family business that has traded for so many years, will definitely return A1 **^*^ 👍