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4.3

Based on 280 opinions finded in 1 websites

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Nº 1300 in 2913 in Edinburgh, City of

CUSTOMERS TALK ABOUT DISHES WITH..mustscrambledeggscakechickeneggbeautifulcoffee
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OpinionsNoteGoogle2804.3

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I rarely write negative reviews, but my experience at Lailas was truly disappointing. We had made a reservation for a group of nine, yet the service was a complete disaster. We waited an excruciating 75 minutes for our food, only to discover that two meals were entirely forgotten. Frustrated and fed up, the two people who didn’t get their meals eventually left to grab a panini from across the road. What made it worse was that the restaurant wasn’t even busy – it was barely half full. Yet the service was chaotic and poorly managed. There were four waitstaff, but they were incredibly unresponsive and seemed disorganized. When the food finally arrived, it was far from acceptable. Basic items like bread were missing, and many dishes were overcooked. It was clear that this wasn’t an isolated incident – I could see the frustration on the faces of other diners as well. Overall, this was one of the worst dining experiences I’ve ever had. The lack of management, unmotivated staff, and subpar food make this a place I would seriously recommend avoiding. Save yourself the hassle and look elsewhere!

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Chloe Mc dermott . 2025-03-11

MORE AT Google

Sophie was great! Had an amazing brunch with great service!

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Amilda Paraschiv . 2025-03-10

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Very attentive staff and very good shishas. recommendation

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Olga Cabrera . 2025-03-08

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Me amd my friend were out for her 21st, we came to smoke shisha here since it was so cute on the outside. We were served by Sophie, she was absolutely wonderful! Super helpful and super attentive, couldn't ask for better service, she made our visit amazing!!

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Chloe Jarvis . 2025-03-08

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To avoid! Beware, the decoration is just marketing. We waited 2 hours for our dishes, only to be told in the end that there was a problem with the order. The service is terrible. The staff is slow. Even though there were only 4 or 5 tables! In short, don’t go to this restaurant. 🤬

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Noemie 42 . 2025-03-01

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Amazing food, decor and staff are super friendly and welcoming. Even allowed our small pup in! Would highly recommended!!!

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Ashley Rothery . 2025-02-22

MORE AT Google

an absolute gem! Beautifully curated interior to the vibrant, flavourful dishes, every detail is carefully thought out. Their brunch menu is next level—the buttermilk waffles, Turkish eggs, and signature pink avocado toast are all must-tries. The presentation is stunning, the portions are generous, and the flavors are always on point. The staff are friendly, attentive, and welcoming, making the whole experience even better. Whether you’re looking for a cozy brunch spot, a great coffee, or the perfect Instagram-worthy meal, Laila never disappoints. Highly recommend!

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Paul Alison . 2025-02-18

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What a lovely place with an amazing decoration, music, food, all the details is beautiful. I didn’t want to leave the place. Beautiful 🩷

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Mari Arruda . 2025-02-13

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Everything is great and the staff are lovely but the service is always incredibly slow.

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Jessica Greenhorn . 2025-02-04

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The music was super loud at 9 in the morning I asked for a scone and they told me it was too small I asked for 2 so when they brought it a scone like anywhere else I never eat 2 anyway cold and dry and without jam and cold coffee too, no I didn't like the beautiful presentation of the coffee, nothing more.

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Chus Marti . 2025-02-02

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Despite being in the midst of storm Eowyn they were absolutely excellent! Honestly I was just greatful that a place was open but all in all it was a lovely place! Great food, great drinks and great service! And a really cute place!

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Emma Herron . 2025-01-31

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Cute theme. I love the pink theme. All the food we ordered was terrific

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Allan Pajimula . 2025-01-18

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Very very bad and the stuff we’re treating us badly

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Aisha Rashid Alshaali . 2025-01-13

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Great atmosphere! Really cool food/drink presentation!

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Trey Powers . 2024-12-31

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The waffles were incredibly dry, and the maple syrup had a strange taste. The berry compote was practically non-existent, and for the price, it just wasn’t worth it. Disappointed!

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Anshu Kamath . 2024-12-27

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Very, very bad treatment of customers, especially Muslim tourists, and this indicates racism towards tourists. This happened today. We were 12 people and simply wanted to have breakfast in the cafe. The workers treated us very badly, and one of them came and asked us to go under the pretext of the lack of workers, even though the customers in the café were many, and there were many tables at which we could sit. They did not welcome us at the café, and we had to leave the café and go somewhere else. This treatment was not only in this branch, but also in the other branch. We went there and there was no customer present, as all the tables were vacant, but the workers there also did not receive us and asked us to leave.

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SULTAN AL-SHAALI . 2024-12-27

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I wanted to grab a bite before the movie. The restaurants in the Omni Center were stuffed and noisy so I stumbled into this restaurant and didn‘t regret it. Great fresh and healty foods. Cute atmosphere and perfect service. I will come back!

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Stefanie Anders . 2024-12-21

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Great selection for both kids and adults.!!!

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Sage Tides . 2024-12-21

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Thank you Alberto! For your wonderful welcoming and professionnal service. Perfect afternoon in This lounge.

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Sabrina Sdiri . 2024-12-21

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I had an absolutely wonderful experience at Laila restaurant .From the moment I walked in, I was greeted with warm smiles and genuine hospitality. The staff there truly go above and beyond to make sure every guest feels welcome and valued. If you're looking for a place that not only serves great food but also treats you like family, this is it. I can't recommend this restaurant enough-thank you to the amazing team for making our visit so special.

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Logy Selim . 2024-12-19

MORE AT Google

Great spot for a breakfast/brunch. Relaxed atmosphere and fantastic service. Lovely interior and the food was top quality.

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Ben Parkinson . 2024-12-13

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really lovely service and food was delicious. Sophie was so accommodating and lovely.

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Zainib Malik . 2024-12-09

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Aurèlien was absolutely fantastic! The customer service provided by him and his team made our experience incredibly delightful! The food was served fast and was fresh. Everything was delicious and the staff were welcoming and friendly. Aurèlien provided an individualised and personalised service (recommending the buttermilk chicken burger) especially at the end- we had a general conversation about where he was from and asked about where we were from. We really appreciated it and will certainly be back again! Thank you greatly Aurèlien and team! You're smashing it 👍🏼

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ambreen malik . 2024-12-07

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A beautiful and intimate place, the service is excellent, the dessert is delicious, the coffee is good, and the atmosphere is beautiful.

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Om Mubarak . 2024-12-04

MORE AT Google

Amazing service, kind servers and delicious food. Thanks Sophie & Albi!

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dimara verweij . 2024-12-04

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Extremely helpful, attentive and warm service (Bersa). We will be back for sure! Food was great.

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Carlos Joaquin Henriquez . 2024-11-25

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We ordered shakshuka and Turkish eggs and the food was very delicious, and our experience was excellent with Ogilian, unlike the other branch on Victoria Street, as if the employees were very bad and only allowed us to sit outside even though we had an infant.

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Majid Alali . 2024-11-19

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Perfect Arabian food Best liver i have ever had Best kark chai in london

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ISa ALthawadi . 2024-11-15

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I tried the shisha and to be honest, it was average, not bad

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بندر G . 2024-11-14

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I have gone to enjoy a shisha that, according to information provided by your other establishment, I could do so in this one, and it turns out that, even though this service is advertised outside, once inside they tell us that today there is no possibility. We must be more respectful with clients and responsible at work. A cordial greeting

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Ander Fullaondo . 2024-11-11

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I went for brunch/lunch with a friend. Top marks from me - unreal, tasty food (probably best I have had in Edinburgh!) inside such a gorgeously decorated venue. Perfect spot!

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Beth McAllister . 2024-11-10

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Amazing restaurant, bersa is the best

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eman r . 2024-11-09

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Dinner was mid. However, Bersa made the whole experience 10 times better. She was brilliant, really friendly and gave us the best service.

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Razan Alfouzan . 2024-11-09

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Great place. Festive decor. The slow cooked beef hash was excellent as was the turkey & brie sandwich. The loaded tots were wonderful. The coffee was rich and satisfying.

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G M . 2024-11-08

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The food, and service was amazing. Barsa was super helpful and made the full experience better

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Yousif Sulaibeekh . 2024-11-04

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What a lovely place ❤️ Thank you for having us ❤️ Our host Bersa was amazing ❤️ What a friendly and empathetic lady ❤️ Thank you ❤️ We will be back ❤️

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Gergana Vasileva . 2024-11-04

MORE AT Google

Absolutely delicious brunch: we loved the decor, our pancakes and scrambled eggs! The drinks were good too. The only downside: we should have stopped at the savory part, because we appreciated the sweet part much less. The French toast was a huge piece of brioche, but unfortunately without much flavor.

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Edouard Mignot . 2024-11-03

MORE AT Google

If you’re looking for a great breakfast/brunch spot I can highly recommend this place! They offer a great variety of salty and sweet dishes and all of them are presented in a really creative way. The service is super nice and the atmosphere is very cozy!

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Tobias Hoke . 2024-10-29

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The breakfast is very delicious and the cost is 35 pounds for two people. She treated a forgotten woman named I think Sabreen, who is not Arab, but there is an Arab race in her. She was at the height of sophistication and literature. They also have a branch in the Old City.

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A N F . 2024-10-13

MORE AT Google

Very pretty instagrammable place. The food was good, I had the shakshouka and thought it could be a bit spicier. The service was okay and servers were sweet, it was overshadowed by the guy who he seemed to be managing his staff - and came across as a bit aggro/impatient and it was a bit uncomfortable to watch... You should boss and order your staff inside the kitchen not on the restaurant floor.

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ndia_98 . 2024-10-07

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This is my go to place for brunch in a nice atmosphere. I always take my family and friends here, the quality of the food is amazing. Everything looks great and tastes even better! Always order the tatertots for the table and truffle fries.

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Libi Al Muzian . 2024-10-06

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I had seen this restaurant recommended on TikTok while planning our trip to Edinburgh and we lucked out that it was just down the street from our hotel. We popped in for brunch this afternoon and had an amazing experience. The service was fantastic, food was incredible and the interior of the restaurant is beautifully decorated. Absolutely 10/10 experience and highly recommend both the chicken and waffles and the French toast eggs benny.

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Jessica Reghelini . 2024-10-01

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Super cute brunch spot. Food was top notch and had the best service of our trip to Scotland!

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Andrea Kruse . 2024-10-01

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Top notch breakfast - we ordered three very different meals that were each fresh. delicious and beautifully presented. Very friendly and timely service. The decor is fabulous!

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Rachael Hammon . 2024-09-29

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Fantastic food, excellent service, amazing hostess - Sabrina and team. Thank you 😊

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Kirsteen Hardie . 2024-09-28

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Food and staff were lovely but manager came in multiple times to discipline the staff right next to our table, killed the vibe!

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Sarah Menzies . 2024-09-22

MORE AT Google

A nice restaurant and their reception is even better We entered without a reservation There is an employee who serves customers, who is very cheerful and speaks light Arabic He is a sweet soul. I don't know his name, but you see him serving customers a lot We tried his late breakfast We ordered shakshuka and SCRAMBLED EGGS And halloumi And orange juice And an English teapot, but I have a comment about tea It was light at times, which means tea lovers will not like it Because its taste is closer to tea water, it does not take away its flavour Their toast is toasted, and what we got was whole wheat toast The branch is large, larger than their second branch, which is also in Edinburgh Our account was 237 Saudi riyals I loved everything except the tea. I was hoping it would be better than that

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عبدالرحمن التويجري . 2024-09-21

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Albi & Josh gave us great service… the food was nice and the restaurant is beautiful!

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Fartun Dahir . 2024-09-17

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The restaurant was beautifully decorated Albi and Josh were friendly and welcoming. I’ve enjoyed the food, will visit again

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aya adam . 2024-09-17

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Had a lovely evening at Leila’s tonight, Albert & William were great hosts. Hats off to the chef for the delicious food, lovely atmosphere, would highly recommend🙏🏻

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Errol White . 2024-09-14

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Wonderful amazing environment, super cute and instagrammable venue! Auré was so friendly and chatty, really made our visit extra special for my friends birthday! 😁🌸

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Amy Fraser . 2024-09-12

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Nice restaurant. With very nice staff. The food was delicious and definitely recommended if you are in Edinburgh.

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Andre H. . 2024-09-12

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Had my breakfast here two days in a row. Thinking about my third the day after tomorrow!! The place looks great. Staff is extremely friendly and in a good mood. The place just shines because of the staff. Food is amazing as well, a-lot of options, and very good portion size.

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cas . 2024-09-11

MORE AT Google

Such a delicious, beautiful and tasty meal. Definitely a recommendation from here. We paid £63 for the whole thing😀. Expensive but totally worth it.

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Marianne Møller Madsen . 2024-09-08

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This was the highlight of the weekend. Super service with nice and friendly staff. The Ruby Rose cocoa/coffee is a must if you like sweet coffee. The portions are a bit small in relation to the price, but they are good ingredients and then the surroundings and the experience are part of the price. Thank you for a lovely end to a lovely trip to Edinburgh ❤️

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Kim Møller Madsen . 2024-09-08

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Amazing service, people really friendly. Thanks

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Mat Ordoñez . 2024-09-05

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Emily is very kind, and her service is very good🫶🏼

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Juana Ordoñez . 2024-09-05

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An amazing Brunch and the service was excellent. Special thank you to Emily and the lovely man who served us. Made the last day of our henny extra fun!

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Stephanie Cook . 2024-09-05

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This place was amazing, beautiful, delicious brunch and friendly staff.

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Heloisa Freitas . 2024-09-03

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Cool place! Had breakfast with my daughter. Great food and happy staff! Would go back again.

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David Elkington . 2024-08-30

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The service was amazing our server was half France I forgot to ask for his name but overall everyone was amazing

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Dana Mishaal . 2024-08-29

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Had an amazing time here with friends recently. The service was 10/10, as well as the food and drinks. Would recommend🩷

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Leona Scott . 2024-08-26

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I visited for brunch and had a fabulous time. The Turkish eggs were delicious, the toasted sourdough perfect for dipping. I enjoyed my first Aperol spritz so much, I treated myself to a second and took the time to read another chapter of my book. The staff were friendly and attentive. Shout out also to a fantastic musicals / Disney soundtrack playlist. My only challenge was whether to go sweet or savoury for brunch. Will definitely be back.

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Andrew Berrie . 2024-08-25

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Staff was great, especially Albert⭐️ amazing guy. Buttermilk waffle 6/10, Rose buttermilk pancakes 7/10, savory croissant 8/10, and Scrambled eggs toast 7.5/10.

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Bashayer . 2024-08-24

MORE AT Google

Amazing place, amazing food and an overall 10/10 experience. Would definitely recommend!!

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Fran Corbella . 2024-08-22

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WOW!! The crème brûlée French toast was incredible. A must try!! Highly recommend if you like crème brûlée. The tater tots were delicious as well.

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Sean Thomas . 2024-08-21

MORE AT Google

Every thing was good .. mostly food was tasty .. service was great as well .

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aisha alhamadi . 2024-08-16

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Food here was lovely - i was served from the brunch menu even though it was the evening. My waiter William was very attentive and sweet - and made me a lovely drink.

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Alexander Rhodes . 2024-08-16

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It's not worth the fuss about the shakshuka. I don't recommend it. It has boiled eggs and tomato kashana underneath, and the price is expensive. The scrambled eggs are delicious. Plus, there is a gay flag on the restaurant. Unfortunately, we didn't pay attention to it.

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Sarh OM . 2024-08-14

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Potato balls are delicious tricks

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Haya Almeea . 2024-08-14

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Beautiful restaurant serving beautiful dishes

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Ahmed Alomani . 2024-08-10

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Came here for brunch, lovely and friendly staff great vibes were nice The food was not bad.

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Meshaal S . 2024-08-09

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Brilliant food, welcoming staff. I’ll be returning with more friends for brunch soon.

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Usama Al Kindy . 2024-08-05

MORE AT Google

I've been a loyal patron of Laila since the day they opened their doors, and I can confidently say that they continue to impress me every single time. This restaurant has set the bar incredibly high, not just with their food, but with their entire approach to dining. The menu is a delightful journey of contemporary cuisine, mixing styles from all over the world, offering a perfect balance of traditional flavors and innovative dishes that never fail to excite the palate. Each dish is crafted with precision and care, bursting with fresh ingredients and seasoned to perfection. Whether you're a fan of the classics or looking to try something new, there's something on the menu for everyone, and it’s clear that a lot of thought goes into curating such a diverse and appealing selection. The atmosphere at a Laila is equally commendable. The ambiance is warm and inviting, with just the right amount of sophistication. It’s the kind of place where you feel at home, yet also like you’re treating yourself to something special. The decor is tastefully done, and super ‘Instagramable’ and every detail contributes to a relaxed and enjoyable dining experience. One of the things I appreciate most is how safe and welcomed I always feel here. It's clear that the staff genuinely care about their customers, not just in terms of service but also in maintaining a clean and secure environment. My custom is always valued, and the team goes above and beyond to ensure that every visit is as memorable as the last. This is a safe space in Edinburgh for minoritised groups, and I am so thankful for it. In a world where dining options are endless, Laila stands out not just for their consistently excellent food, but for their unwavering commitment to top-notch service and customer satisfaction. I look forward to many more meals here and would highly recommend it to anyone seeking a dining experience that truly exceeds expectations.

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Elisa Sajed . 2024-08-04

MORE AT Google

I'm solo travelling and was staying over the road. I had wandered over at 8pm, greeted by the gorgeous staff, ordered a yummy mocktail with edible glitter and the Scottish Salmon. I gotta say, the salmon was the best I've tasted, it melted in my mouth, the mango chilli dressing was good. I even had dessert, chocolate pofitterole. yum yum yum. Sorry about the half eaten food pic, thats how good it was😍

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Jodie Marshall . 2024-08-04

MORE AT Google

The worst restaurant I have ever tried in my life. The food is bad, and they support something inappropriate. I ask Muslims to take the matter seriously😄

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W R . 2024-08-04

MORE AT Google

all of the staff were very friendly and accommodating

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milly foster . 2024-08-03

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LOVE LOVE LOVE this place, food is unreal. Staff were soooo fun and friendly and couldn’t be more helpful. The decor is sooo fabulous. 10/10 recommend this place 💕

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Lowissa Glynn . 2024-08-03

MORE AT Google

Fave brunch place in town :) Lovely aesthetics, food is great and the staff are friendly and efficient. Really inclusive and welcoming atmosphere which is always a positive and means a lot - it's a big part of why we go. Ruby rose lattes are a must-try!

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Chloe . 2024-08-02

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too many people, over crowded, when you are booking need to pay 30£

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Paris Woodson . 2024-08-02

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Went with a friend for dinner here and was blown away, the food was absolutely incredible especially the beef brisket bao bun. Fries were crispy and perfect the goyzas were equally amazing. We both had a cocktail each which were delicious. Would fully recommend to anyone to come here and will 100% be coming back. The restaurant itself is beautifully decorated and has a very welcoming atmosphere, staff were both lovely and attentive. It also very nice to see this is also a welcoming space for queer people and my friend and I both who are both queer felt extremely comfortable and relaxed in this lovely space

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annie h . 2024-08-01

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Went for my friends 21st birthday my friend found a hair in her food staff were rude do not go here

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Lara Peat . 2024-07-29

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The restaurant does not accept orders after four in the afternoon I did not enter it because it supports gay people

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Abdullah Al Tamimy . 2024-07-22

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Feels a little bit overhyped for what it is. You can get this same food in a 10m radius but with more authentic flavors. If I’m paying almost 4£ for cranberry juice I’d expect to receive it in a small bottle and pour it myself, or have the server do it, not have it brought to me in a glass like I’m at a children’s birthday party. Every other table had a jug of water, yet we got brought bottled water which costs extra 5£. I assume they thought we were tourists and could get a few more £ on us. Also, after requesting the bill we had to wait for 10minutes before we got sick of waiting and went to the till. There was no crowd and the servers weren’t busy. All in all, I would avoid this place.

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Ella . 2024-07-20

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We really enjoyed our brunch on Tuesday afternoon. The team and staff were great! Highly recommend to come and eat here!

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Saakib Ahmed . 2024-07-19

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Lovely food & service. The atmosphere is so cute. We loved the French toast.

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Ellen S . 2024-07-16

MORE AT Google

Laila’s is one of our FAVORITE spots on our trip! The food is insanely delicious and fresh and presented in the most beautiful way! The staff is incredibly kind and welcoming. Sophie is a ray of sunshine! What a sweetheart! The atmosphere is something you HAVE to experience in person! These pictures don’t do it justice-just GO see for yourself! You won’t be disappointed. Everything was delicious, go go go!!!

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Julie Michels . 2024-07-08

MORE AT Google

Lovelly place with tasty meals, great and friendly staff.

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marjorie dubreuil . 2024-07-02

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William was a fantastic server and the food was lovely. Overall very attentive staff and environments. The drinks were also lovely.

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Tasleema Syeda . 2024-06-27

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Laila was the BEST restaurant we could have picked to celebrate Pride! My friends and I arrived right at opening and the restaurant was beautifully decorated, great natural lighting, and the service was phenomenal. I ordered a French toast eggs Benedict that blew my mind, & my friend’s food was also so yummy (sharing is caring). I also LOVED that my tea came in a cute tea pot. Seriously, this needs to be more people’s go to place for pride: there was energy and bucket hats and lollipops and flags it was quite an experience 🏳️‍🌈💖 Shoutout to Aurelien and the staff for being so wonderful!!

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Alyssa Neistadt . 2024-06-23

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The food is very delicious and the staff are respectful amazing place

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HUMAID ALALI . 2024-06-12

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Place and service are amazing.. food is below average

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Omama A . 2024-06-10

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EVAN and ALBI were lovely. Everything was perfect, the food was soo nice and the service was so quick. Really enjoyed ourselves and definitely will be coming back! So aesthetically pleasing too! They were very helpful in explaining the menu to me which I really appreciated.

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Jusna Rahman . 2024-05-29

MORE AT Google

REALLY Beautiful place ! Amazing breakfast and brunch / lunch menu! The food was delicious and service absolutely fantastic! Cocktails also were fabulous ! Definitely will be back but this time for dinner !

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Paulina Siembor . 2024-05-28

MORE AT Google

Awsome place.. Albi was really helpful and wonderful to talk to… The food was amazing.. Place had a really good vibe..

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Manashri Bhopatkar . 2024-05-26

MORE AT Google

Pretty space- Maybe we were too early but felt a little kitschy and made for instagram pictures vs a restaurant. Shakshuka was pretty good, could use a bit of spice to it. Chicken and waffles were good. Wish they would have advised that you couldn’t have alcohol before a certain time given we had pre-booked the package that included 2 beverages but it was fine. Overall fun if you’re going for a cute-instagramable brunch.

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Sydney Johnson . 2024-05-26

MORE AT Google

Auri was extremely charming and so accommodating! ! 🌟 William and Sophie soooo lovely ! Sabrina charming as always , made us feel so welcome and had a great laugh. Can’t wait to come back . Food and cocktails unreal 🤤 🌈 ♥️

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Kayleigh Gibson . 2024-05-10

MORE AT Google

Took ages for food then my friend had a hair in her food, shame as when the food came was lovely. Ran out of fries also for the kids, got wedges but not my Daughters favourite.

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Samantha McGinley . 2024-05-06

MORE AT Google

Well, what a great place this is. The food is divine! The staff are super friendly. Big up to Jenna as she was just a star! Will be returning for sure!

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Simon Moorhouse . 2024-04-27

MORE AT Google

Jenna was nothing short of amazing very kind, down to earth beautiful soul. She continued to check on us to ensure our service was great and that it was.

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India Hayes . 2024-04-26

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