Lady And The Bear in Edinburgh, City of

Met a family member for a coffee and a chat. After paying was surprised to see I'd charged for a 'tip', a 'service charge' whatever., but I'd paid before receiving what if ordered. Good customer service should be 2nd nature and not because the staff member has been paid extra to do so, up front! If the customer thinks it's been a good experience & feels the staff member deserves a tip then that would be at the customers discretion. I get it, it's not a well paid job so tips help a lot. However if the staff you have are the type you really want to be the face of your brand then they should make every customer feel special, Happy customers breed happy reviews online, to friends, workmates, tourists etc and help you grow your business with positivity. The coffee and everything else about the visit was great so don't take above as a criticism, it's merely an opinion. Money is tight all round so paying extra without prior knowledge can have a knock-on effect.

accueil impecable nourriture savoureuse fait maison choix et qualité prix correct brownies à ne pas manquer adresse à conseiller

I came here for a catch-up with a friend who was up in Edinburgh for a visit - I suggested Lady and the Bear because it is such a great location, has a lovely view of the meadows, and is near where I live. The coffee we ordered was lovely as always - just the right temperature and very sweet latte art, the barista was charming and the pastries were tasty. We had these Cypriot pastry swirl things with what I think was cardamon and Nutella - they were lovely and not like anything I've ever had before. I would 100% recommend this place for catching up with friends over coffee and a snack, the brunch ordered by the table next to us looked lovely too - must try next time.

Visited this place with a friend last week for hot drinks and a cake. I ordered a drink with hot milk and asked for it to be extra hot. My friend had tea. Both or our drinks were tepid, and asked to have them changed. I went for a different drink, as I felt the same one would be equally as cold. My friend changed her tea for another tea, and that was still tepid. When we mentioned this to the server again, she went off to get the manager/owner. When he came out and towered over our table, he was not happy, and stated that never before had he had so many complaints from one table. I asked how hot he boiled his water and he said 85deg. I mentioned that this wasn’t hot enough, and he replied, ‘I’m the expert, not you!’. I used to train people how to make drinks when I worked in Starbucks. He also told us that we were not welcome in the cafe ever again, and to not come back. We were so taken aback. We told him we’d like a refund, and he did give us one, but when my friend told him to keep the tip for the server, he told her that he is in charge of his staff. Eh? He also argued that my first drink was not cold, and that he tested it. Bizarre. The cafe looks so nice from the outside. It could be a lovely place, if it wasn’t for a couple of things. It’s very expensive and ran by a very aggressive person. Not what we expected.

This is a very nice looking place and handy for the Meadows area. The young woman on the counter was friendly, pleasant and helpful throughout. There is an tempting display of savoury and sweet pastries and snacks and a comprehensive drinks menu. There appears to be a separate area for those wishing to use a laptop, which is considerate and well used; probably because it is very close to the University. I was there to meet a friend. We ordered two hot drinks and a pastry and were served promptly. My friend had asked to have her drink extra hot, but it was tepid. I had tea, which was also tepid (it happens). Both were changed buy the server without question. My second tea was, however also tepid. The server said that she'd used the hot water from the machine, so it should have been boiling and went to fetch the manager. I explained to the manager and he said that the tea was at the correct temperature of 85 degrees. I had no way to measure the tmeperature, but as a tea drinker, I was clear it was not hot. The manager responded by saying that all the other customers seemed happy and the only two complaints had come from our table. There followed further details from him on the correct temperature of tea-water. At this point I did say that I found his implication offensive and that we would like to receive a refund and leave. We did receive a refund ("as a gesture of good will" - which it didn't feel like) and although I offered that the server keep the tip as she had been nothing but courteous, the manager responded with "Don't tell me how to manage my staff." I have left out some details for the sake of brevity, but we will definitely not be back. We went to Summerhall next door and had a steaming hot cup of tea.

We were 5 of us, 2 ordered The God Father, the presentation was average, covered in sea of olive oil. Too much sauce & potato was not crispy, just greasy. 1 ordered pancakes with Nutella & strawberries, Nutella was not spread, it was just dumped in the middle like ice cream. Another ordered pancakes with prosciutto, maple syrup and banana. Both pancakes had too much sugar all over. Absolutely overpriced. Almost £20 per head for brunch. I question the quality of everything else. They did not have smoothies available, toilet drainage was almost blocked. I would not go back. However, the service was good, staff were friendly. If you want to go there for a coffee & a hot chocolate, go ahead, they were decent.

Just had a lovely visit. We were a large-ish group and they accommodated us no problem. The coffees were perfect. Bagels and spanakopita were delicious and the service was nice. Will definitely return. Oh, and they’re dog friendly too!

lovely coffee with perfect mugs - big chunky blue ceramic ones - with great foam, great creamy texture, great service from lovely staff, and really lovely interior design (very Greek and light and summery). A little pricey but honestly worth it for the vibes. 🐻☕️

I do not recommend this place.They were so awkward and unfriendly. I went there for a ice coffee to take away, the price on the menu was a little more than £4, less than £4.50 as far as I could remember(not accurate). I thought OK this is the centre of the city so a bit pricey but it’s understandable… I did not expect their service is really not nice. After I tapped my card(just common UK debit card) and paid, the guy who was serving the coffee complained that I did not pay tips.I literally saw the machine was showing tips/service fee 50p added, so I said, oh, tips included but they got so defensive and said no no it was not because you tapped your card too quickly. I felt really confused but I did not argue about it, It’s a small thing,I did not want it to ruin my day. Later on I saw my bank statement and they literally charged £4.95 for that small take away ice coffee-so that 50p tips were obviously added and paid but they were giving me attitude?!Not even mentioning their coffee was nothing too special.This review is not only about their price, it is more about their service and attitude.Not worth it.

It was my go-to spot for lunch during my 4 days stay at Edinburgh. Their "Don Juan Croque" + americano is my defintion of a perfect brunch

Absolutely delicious food and great service - will be back! Lovely atmosphere. Food was ever so slightly slow to arrive but we barely noticed, and staff brought over a free cinnamon bun without us saying anything. Overall a lovely brunch and would recommend.

We dropped in here for coffee and a sandwich. The service was really friendly and the food was lovely . Great coffee too!

What a friendly cafe with excellent food and service. We came here for the second time recently with friends and despite us bringing 3 noisy babies the staff couldn’t have been better to us, making sure we were well looked after and right at home. Lovely food, my family enjoyed the omelette and Greek pork pastry. Delicious and would highly recommend to those with (and without) children!

We stopped here on Saturday morning for a coffee and a pastry - both were delicious. Staff were warm and friendly, and I really enjoyed the brightness of the cafe. Definitely worth a visit if you fancy a wee coffee break!

We were here to get 1 hot chocolate on the 2nd January. Everything was nice and the atmosphere was great and staff were friendly. But it took 10 minutes and we were first in line. Someone was taking orders but no one was actually doing anything apart from cleaning tables. The hot chocolate was topped with cream and freeze dried strawberries and was actually incredible at the top, but the coffee was lukewarm. This place just feels a few steps away from being amazing and I hope the owners sort it out.

I like Greek pastries. Who doesn’t? They’re tasty, satisfying, and a nice change from the usual fare you get at a certain high street chain. Lady and the Bear do Greek pastries really well. I recently visited and tried their spinach and feta pie, which...

The ambience of the cafe is lovely and the staff was very helpful. I ordered the eggs benedict and although the serrano ham, egg and garnish were very tasty, the hollandaise was quite watery and the bagel half it was served on was completely stale...

Lovely friendly staff, very weak coffees, hot chocolate for the children also little flavour. Was very busy and nice atmosphere, pity the drinks were not better

This has to be one of my favourite coffee shops. I love the light and bright interior and the high level of customer care. I always go fot the apple tart which is amazing. It is on the expensive side which is OK but that...

What an amazing place! Every ingredient used here is carefully selected and top quality. I couldn't resist a second spinach pie (spanakopita) and the coffee was so good I wanted some beans for home. Right across the meadows and the playground, perfect for a family...

I've visited this place a few times (and intend to go many more). Every time I go there there's something new to try from the menu (either beverage or food). So many choices for all kinds of taste, savoury and sweet, vegetarian/vegan or not. It's...

Excellent service, snacks food and coffee. Warm and welcoming staff with lovely views of the meadows!

Spinach and feta pie was excellent, along with a nice iced coffee. Atmosphere was amazing with friendly service and space outside.

Awesome food and coffee. A large variety of homemade organic products made with the utmost care and love. The ambience of the cafe is amazing and inviting to relax after a hard day. Great service. I would recommend it to anyone!

One of my favourite coffee places in Edinburgh! My boyfriend and I loved having breakfast here when I was living in Edinburgh. The owner is great, coffee is great (& organic), pastry is great (& Greek!), what else needs to be said?