Based on 771 opinions finded in 3 websites
Based on 771 opinions finded in 3 websites
Nº 4900 in 7028 in City of London, Westminster
Nº 419 of 567 Italian in City of London, Westminster
Opinions
The server was pretty rude and dismissive. The sauce was pretty bland, and the pasta was overcooked and watery. There are much better italian places for similar prices.
Mo R . 2024-11-01
MORE AT Google
Their carbonara brought enteritis to us. Super thank to them!! Everyone should try if u want sick leave 😉
金金 . 2024-10-26
MORE AT Google
A hidden gem! Great food and a wonderful atmosphere. I thought I was in Italy! I don’t understand the negative reviews on here. It is definitely not accurate. I have been all over the world and I will say that La Pastaia ranks as one of the best. More people should go.
Anthony Puente . 2024-10-19
MORE AT Google
Delicious food, and a welcoming atmosphere, can’t fault it at all 10/10 :)
blank . 2024-10-12
MORE AT Google
Please be careful with this restaurant. Rubbish food and also she fought with staff while i was in restaurant. Staff asked for pay 💰 she didn’t pay staff . So rude and bad behaviour with staff. I will complain about her citizen advice bureau or ACAS .
MD ZILLUR RAHMAN TITU . 2024-10-06
MORE AT Google
This restaurant manager is very Rude . She doesn’t have any idea how to behave there customer and staff . I was Visit this restaurant last night but I heard on of my friend he was worked there but he doesn’t any received any money but he works more than 1 months but manager doesn’t pay any staff don’t go this restaurant
Hasnat Suhan . 2024-10-06
MORE AT Google
Delicious food - I really enjoyed it. Proper Italian. I had a main and dessert, both equally beautiful. I look forward to returning. I strongly dislike service charges on bills but this was worth it.
moshmishmoo . 2024-09-10
MORE AT TripAdvisor
nice, small place in London. Food was good and fast served Service may not be the friendliest on earth, but not rude in any way
viki sch . 2024-08-23
MORE AT Google
The empty restaurant in the middle of Soho on a late Saturday afternoon should of been a warning but we really wanted pasta and so sorry we did because we paid £37 for two tiny portions of pasta, my friend's chicken dish had 3 pieces of chicken and both dishes would of been better if they had of been ready meals, they advertise homemade pasta but told us there was none and yet with nobody else in the place they made some right in front of us and then the service from the waitress was just unavailable, genuinely it was like she didn't want us there, cold and clinical is mild description of her so no wonder the place was empty but we learn from our mistakes.
MrsL L . 2024-08-17
MORE AT Google
We were very poorly received. The manager is unfriendly. She offers meals without bread for a fee and even the charcuterie dish is offered without bread. The pizza. Margherita is very bad I had to eat my husband's dish. And to top it all off, the service was very slow.
Nadia HAMAM . 2024-08-11
MORE AT Google
Very long service for 3 pasta dishes and a pizza just like straight from the freezer. An unfriendly waitress. No jug of water, no bread. For a bill of 75 pounds. An insult to Italian cuisine. To flee.
Mounir HAMAM . 2024-08-10
MORE AT Google
Comida excelente, la pasta la hacen ellos, éramos una familia de 7 personas y comimos platos diferentes de pasta y pizzas, todos buenísimos. Muy recomendable, calidad precio genial.
conxitagil . 2024-07-15
MORE AT TripAdvisor
If could rate as 0 stars , I Went visit this place , as I wanted a bit the Itálian taste but left really sad , also I’m pregnant , she should never treat customers with racism eyes , sarcasm , impolite behaviour ! I had a horrible service by an Italian woman with curly hair , because I asked as a take away , when my pizza was ready , in that moment was raining a lot outside , and I asked her if Icould stay inside and eat paying extra and obviously changing for a plate , she just didn’t accept and told to go !
Larissa Ávila . 2024-07-15
MORE AT Google
Delicious food, wonderful service, absolutely excellent all round
Jessika Atta . 2024-06-17
MORE AT Google
The food and service sucks DON'T WASTE YOUR MONEY HERE!
karen valois . 2024-06-15
MORE AT Google
The servers were racist and rude. I would not recommend. The food was also horrible. The Cacio e Pepe was disgusting, they couldn’t even get the pasta shape right. They were racist to a coloured group of men who were forced to leave before they forced us to leave as well. The only couple allowed to stay were a white couple. Truly disappointed.
Usman Ikhlaq . 2024-06-09
MORE AT Google
Environment with extremely friendly staff. Terrible attendance. We have never seen service like this in Europe. Rude people in service. Terrible service from start to finish. Waitress and owner didn't serve the pizza with plates and looked ugly when we asked for plates and cutlery. I DO NOT RECOMMEND THE PLACE. RUDE SERVICE. RUN AWAY FROM THIS PLACE.
Francisco Rabelo . 2024-06-09
MORE AT Google
Terrible service, we were coerced by the fact that we ordered pizza to take away and decided to eat local, even though we were willing to pay any fee, the attendant and the owner were rude, rude and embarrassed us! I DO NOT RECOMMEND
Alysson dos santos melo . 2024-06-09
MORE AT Google
Unfortunately, we were not well looked after in this place- Very rude staff. They took our money, asked us to leave and to go home as they were closing. More people in the restaurant(2 tables with customers), I am not sure if they got the same treatment. Unfortunately not a great experience. We were victims of unnecessary rudeness. I'm very sorry to eat here. The whole situation just overshadowed our food experience. Sorry I will not go back.
Alexandre Portela . 2024-06-09
MORE AT Google
Had a horrible experience at this restaurant. I asked our main server for ice and she didn’t respond. When I asked her again she had an attitude and let me know it was on the way. The other server let us know that we had to leave as the restaurant closed in five minutes. There was another couple there (who were white) and they were allowed to stay as long as they wanted. The staff is racist and the food is beyond average. The Cacio E Pepe tasted horrible. I would not recommend going here unless I guess you’re white and Italian.
Natalia Oosman . 2024-06-09
MORE AT Google
Not sure why the reviews are so bad?? We visited later evening after being at a show. The female waitress was friendly and chatty. Service was quick. We had garlic bread, olives and 2 pasta dishes. All fine, just tasty basic Italian food. The tiramisu was really good though. I’d happy revisit if I was in the area.
SJE1000 . 2024-06-02
MORE AT TripAdvisor
The food and drink are over-priced and that’s even before one factors in the 12.5% service charge. I had the meatballs in tomato sauce with spaghetti. The sauce was insipid and lacked depth. I had to ask for black pepper and Parmesan cheese as the waiter didn’t offer either. To my surprise when the bill arrived there was a surcharge of £1 for the cheese (+ 12.5% service charge).
Dermot Kelly . 2024-04-22
MORE AT Google
Definitely a kind of a restaurant that everyone should stay away from. The atmosphere was too poor. The waiter was serving all clients with visible dirt in her nails. She didn’t even wash her hands after she grabbed knife from the ground. They charged us two times 12.5% service charge. Will never go there. Don’t know if other foods they cook are OK, but their pizzas were average. There are lots of different options to try Italian cuisine in London. This place is the worst one.
Batuhan Kurtaran . 2024-04-06
MORE AT Google
Superb food with friendly and caring staff. Keep returning, always welcoming and great food, good choice of reasonably priced wines
Andy Thornton . 2024-04-06
MORE AT Google
The waitress is very rude. She has tried to deceive us twice, acting crazy with English even though she understood us perfectly in Spanish (she is Italian). Ridiculous portions: tiny lasagna for over £14. Calamari (7 rings) for almost £10.
María B A . 2024-04-04
MORE AT Google
Both the spaghetti carbonara and the fusilli with sausage and mushrooms are excellent! Tasty and cooked perfectly.
Beatrice Benda . 2024-03-30
MORE AT Google
If there’s a place here in London where you can feel in Italy… it’s the Pastaia… here you can find kindness and courtesy typical of Italian people. Here there’s the real taste of Italy! 5 stars ‘couse 10 don’t exist! :-)
marco galimberti . 2024-03-17
MORE AT Google
Very nice restaurant, the staff is very kind, the pizza is crunchy and made like in Italy, good cured meats and cheeses, fresh pasta, I recommend the panna cotta with sublime Nutella, good girls, it's worth it 🥰
Barbara C . 2024-03-04
MORE AT Google
Had lunch here on Saturday afternoon. Felt optimistic that it would be a good place to dine in. There was only one waitress around but the decor and restaurant inside seemed cosy and quaint. Me and my friend ordered pasta dishes and garlic bread to share. I ordered the tagliatelle porcini and it tasted like a microwave meal. There were so many mushrooms in the dish and the tagliatelle pasta was a bit clumpy. The source my pasta dish came in was tasty though and the garlic pizza bread tasted decent but it didn't seem fresh either. The food arrived in around 5 minutes after ordering so it didn't bring me with much hope that the ingredients would be fresh. The lady working there was sitting at a table on the phone with her earphones after she had served us which I find quite outrageous. Another point was that there was an Asian lady that came in and ordered a leg of lamb with salad. We overheard the asian lady telling the waitress that the lamb was cold in the middle and only the sauce was warm. I was a bit horrified when I heard this and I'm glad I'm a vegetarian because reheated meat or meat warmed up in a microwave sounds revolting.
Sanjay Balle . 2024-03-04
MORE AT Google
Stopped in for a pre-theatre meal, what a find! Lovely, friendly staff, great food and reasonably priced. Highly recommended
Sean Fennell . 2024-03-03
MORE AT Google
Terrible attention from the waitress! We ordered takeout and he asked us to wait outside even though there were tables to sit at. While they delivered the We ordered and they sent us to the street in the cold Terrible what he did! Boasting that those tables that were never used were reserved while we waited for the Meal! Yes, aside from making fun of me why I told him I didn't want to go out to die from the cold and he said I was a very childish person! EVIL WAITRESS! SERVICE SERVER AND TERRIBLE CUSTOMER SERVICE! Who are we who pay? Q AND Yes Yo M TO And ordinary waitress The super salty pizza dough! Impossible to eat. I wish the food was good enough to be worth the rudeness of that useless waitress
Alehandro Ochoa . 2024-03-02
MORE AT Google
In the UK, service charge is optional by law. But my friend was forced and bullied into paying service charge for an awful service he received. Not only that, the owner threatened and bullied my friend.
Karthik Dhawan . 2024-02-04
MORE AT Google
The most awful customer service experience - with a mandatory service charge (informed after sitting ). Food mediocre at best - service, rude and ignorant. I asked for the service charge to be removed - when I was informed otherwise. Whilst the other diners applauded my verbal feedback - waitress manager owner (waitress claimed to be all 3) wasn’t remotely concerned with the flagrant disregard her customer service displayed … An appalling experience - overall and ruined my Sat night.
jaffw12018 . 2024-02-03
MORE AT TripAdvisor
Nice little resturant Great pasta and pizza Thx
טל מתוק . 2024-01-27
MORE AT Google
THE most unpleasant waitress I have ever come across in my life. I don't recommend it at all. Terrible place.
naira gonzalez . 2024-01-20
MORE AT Google
Amazing home made pasta, properly cooked. Been at least 5 times and always manage to get a table and service has always been great.
Jake Churchill . 2024-01-07
MORE AT Google
I have to say the service is really bad here. When I asked for recommendations on the cheese, the women seemed to be annoyed and acted like I was wasting her time😨
Gloria . 2024-01-05
MORE AT Google
AWFUL if I could give it a zero I would, don’t waste your time or money! ‘Visited’ on 2nd Dec, was told we could have a table in 10-15mins so waited outside for a table in -3 degrees, 30mins later we were still stood outside. When we were finally let inside we noticed that not a single table had food which was strange! We were led upstairs where there were many empty tables (so why were we made to wait outside for 30+ mins?! We sat there for 15 mins and nobody took so much as a drinks order so we asked a table upstairs how long they had been waiting for food? They told us they’d been waiting 90 mins, so we got up and left as had half the restaurant when we went back downstairs! Never had such a bad experience ever before!
Laura . 2023-12-22
MORE AT Google
The food was OK. However the cup that was handed to me was dirty, it had something sticky on it so I asked for it to be changed. Also, the service was quite poor. It was fustrating that the two staff members did not communicate with each other and ignored us when we were trying to call them so we can order. The guy kept saying "she's coming" as I was telling him that we want to order now, referring to his colleague who was the one taking the order. He did not seem interested in the job at all and avoided eye contact with us. Food was alright but service needs improvement urgently.
Yoldas Temurci . 2023-12-20
MORE AT Google
Very grumpy and moody service, food well below the average.. definitely won’t be back.
J. C. . 2023-12-16
MORE AT Google
Realmente una mala experiencia. . La comida era regular. Pero la dueña muy malos modales.Nos cambiamos de mesa por cercania a la puerta y nos dijo q no podiamos movernos porque estaba reservada. Nunca llegó nadie a esa mesa. Al momento de pagar, pedimos q divida la cuenta y nos hizo comentarios en italiano sin saber q podiamos comprenderla. Cuando pagamos con tarjeta, devolvió la tarjeta de credito tirandola sobre la mesa. Y nos dijo de muy mal modo que cerremos la puerta cuando nos ibamos q hacia frio. El chico que la ayuda parece amable.
Manuela Martinez . 2023-12-03
MORE AT Google
Siamo stati in questo delizioso ristorante italiano due giorni fa e abbiamo mangiato benissimo. Il locale è carino e il personale molto accogliente. La cucina davvero ottima e veramente italiana a prezzi onestissimi! Assolutamente da non perdere a Londra.
Michele Giunti . 2023-12-03
MORE AT Google
Food is good but does not justify the TERRIBLE service you get in this place. We were quite literally insulted in by our waitress when we asked for the bill. She made a really disrespectful comment in italian, she did not realize one of us spoke the language. When leaving the place, she very rudely asked us to shut the door!
Carlos Francisco Ragout . 2023-12-03
MORE AT Google
Good experience, lovely pizza and pasta
Mohammed A . 2023-12-03
MORE AT Google
WORST RESTAURANT EVER - SHUT THIS PLACE DOWN - PLEASE READ!!! We tried dining here on the 2nd of December. Super cold night (-3 degrees Celsius). 3 groups in front of us (two couples and one group of 5) said that they had been told by the owner that the wait would be 10-15 minutes, but according to them it had already been over 20 minutes since they started queuing. Once the three groups in front of us were admitted to their tables and we were waiting for our turn (group of 2), a number of customers, probably 3 or 4 tables, seemingly very upset by the bad service, told us not to dine at the restaurant as they had waited for 1.5 hours for their food which never arrived, however, we had already waited for too long and decided to stay. The food looked good, so we gave it a go. Having in mind the comments of the angry customers, we asked the owner how long it would take for our food to get served, so that if it would take more than an hour we could leave. However, her attitude was snarky. She then proceeded to tell one of us that pizza was not a good option as it would take too long to make and that it was better to get lasagna - we had asked for a Margherita, the easiest pizza to make. Before even finishing our order, she left to clean other tables and serve other customers. In the meantime, more customers were asking how much longer their food would take to be served, others were leaving. We decided to stay another five minutes to give another chance. After about 10 minutes, once the owner was free, we asked her if we could finally order to which she replied with a very bad attitude, ‘No’. After this insanely rude comment we decided to complain. We told the owner that it is no way to treat customers to which she replied ‘Can’t you see I’m busy?’. Mind you, more than half the restaurant had walked out at this point. After this insane response we told her that she should have told us that waiting time would have been that long, and that it was extremely unprofessional to let people wait in the cold for 30+ minutes for no food to be served. She then proceeded to say ‘It’s good for your skin, it keeps you young’, using hand gestures to emphasise her rude comment, with a very ironic attitude. Of course this is unacceptable, to which we replied that she should be ashamed for saying such comments to customers, and warned new customers waiting to be seated not to eat at that place. Also, the other waiter was very slow with service. After reading through many other negative reviews, it seems like the staff is not only rude and unprofessional, but also extremely racist! For this reason, this restaurant needs to shut down immediately! Such people should not be allowed to serve customers.
AMALIA GREGORIADOU . 2023-12-03
MORE AT Google
Un lugar lindo que llama la atención desde afuera, pero al entrar te enteras de que debes pagar una taxa extra. La mujer italiana que atendía tenía una mala disposición desde el inicio, por lo que decidimos irnos. Lamentablemente fue una mala experiencia en un lugar que se puede potenciar al máximo.
Macarena Martinez Tapia . 2023-11-28
MORE AT Google
Wrong order was brought out, seemingly through miss understood communication, so ended up with my partner not eating her main course with mine. Staff attitude a bit rude & abrupt. Food did taste ok.
Mark Richardson . 2023-11-26
MORE AT Google
Service sehr unfreundlich und gestresst. Ungelogen 1 Stunde aufs Essen gewartet. Nie wieder
287 G. . 2023-11-25
MORE AT Google
The pasta here is really good, the tiramisu as well. They try their best to give everyone a table, even when it’s busy, without giving you the feeling that you need to rush. The waitress is doing her best to give you a good and fast service. We had a great night!
Micah Kelleners . 2023-11-25
MORE AT Google
Absolutely loves their lasagne! Really nice cosy restaurant. Loved it!
Esther van Luipen . 2023-11-20
MORE AT Google
Ma récente expérience dans ce prétendu restaurant italien a été un affront à la véritable gastronomie italienne Les plats étaient une insulte aux saveurs italiennes . les pizzas et les pâtes sont vraiment mauvaises. Il est inconcevable qu'un établissement se prétendant italien puisse servir de tel plats.
Jérôme MÉHEUST . 2023-11-20
MORE AT Google
Top notch hand-made pasta, great service and lovely warm atmosphere. Do not miss. Every dish was spot on.
Davey P . 2023-11-19
MORE AT Google
Great, please, atmosphere like a proper Trattoria in Italy. In the top 10 of my favourite Italian restaurants in London
giacomo cannata . 2023-11-19
MORE AT Google
The worst service I've ever had in Europe. the waitress was very rude and was even xenophobic when we asked if it was mandatory to pay a tip for the terrible service.
Fabricio Alves . 2023-11-09
MORE AT Google
We enjoyed the Food very much and the staff was very nice.
bernhard rother . 2023-10-28
MORE AT Google
Simplemente espectacular! De las mejores pizzas que recuerdo.
Almudena Perea . 2023-10-25
MORE AT Google
I brought a group of young actors from a West End show to the restaurant for a birthday meal and received the worst customer service of my entire life. When we asked to swap a meal, due to its unsuitability, soggy nature and poor taste; we were told no. Rather than offering to exchange the meal like any other restaurant would, the waitress argued with us in front of the entire restaurant. She suggested we had no idea what fresh pasta really tastes like and commented that she had eaten the same meal for her lunch and it was fine. She then argued with us when I said that I wouldn't pay for the meal. I have never experienced anything like this in my life and would suggest everyone steer clear of this terrible place!
Lauren L . 2023-10-25
MORE AT TripAdvisor
The food was fresh and tested good. Over all I'm satisfied for what I've paid.
Steve . 2023-10-16
MORE AT Google
The lady works in the restaurant is lovely and the stuff are friendly.THE FOOD is so tasty (authentic Italian food). Ordered chips and mixed salad for side and Pesto pasta as main. THE PESTO PASTA IS ABSOLUTELY DELICIOUS IT’S A MUST!!
lama Alsh . 2023-10-14
MORE AT Google
Food was okay.. server was unfriendly and made dinner awkward. Her slamming of plates onto the table and grabbing glasses off the table without a word or acknowledgement while reaching over people wasn’t very professional. Not convinced the entrees hadn’t just been microwaved before hitting the table.
Joe Bridges . 2023-10-13
MORE AT Google
Merci à la patronne de nous avoir accepté samedi soir vers 23h30, nous avons passé un bon moment et nos plats étaient très bien! Avec la petite bougie en prime pour l’anniversaire de mon amie Stéphanie! Arrivederci!!!
Angélique Roland . 2023-10-12
MORE AT Google
Un angolo di Italia in Londra, piccolo, per quello all'ambiente lascio 4 stelle.
Maurizio Beconi . 2023-10-08
MORE AT Google
I went In this restaurant with my friends, and as an Coeliac person, I asked for a gluten free plate, we received the plates so everyones started eating, 5 minutes later, the waitress arrived and took the plate out of my hand, and left, the waiter came and said “we did a mistake, there was gluten in the plate, but you should be fine” they did not apologize once. We asked for the bill and I was surprised to see that they made me pay the plate, which I think would have been the minimum not to make me pay, but then I saw that they made me pay 2£ of supplement for the gluten free which is unacceptable ! it led to 2 days of me vomiting, so I really don’t recommend, especially if gluten can make you go to the hospital!
Lula . 2023-09-18
MORE AT TripAdvisor
Had a very bad experience due to the annoying staff. We had to wait for 20 mins for the staff coming to take order and 30 mins for the very normal pizza and salad. (It was not crowded at all) The service charge automatically included in the receipt does not deserve. The portion of the food was too small for the price. I definitely do not recommend for anyone / I will never visit again
江角香菜子 . 2023-09-14
MORE AT Google
We ordered takeaway they didn’t even allow us to wait inside in the warm. They also didn’t allow us to use the toilet even though we ordered.
Batuhan Çınar . 2023-09-13
MORE AT Google
Great atmosphere, perfect location, and the pasta was delicious, good house wine. The hostess was very friendly and helped us decide on which pasta to take
Robert Amery . 2023-08-27
MORE AT Google
Cozy unpretentious Italien restaurant with the BEST home made spaghetti! And amazing pizza also. Would recommend it to anybody who appreciates good food.
Helle B . 2023-08-19
MORE AT TripAdvisor
Went to this restaurant after being let down by a national chain, what a result table for four found very quickly, drinks supplied quickly. We chose main meals from the specials board and they were delicious, the pasta was obviously homemade. The prices charged and the service was good for this part of London.
Herbie2107 . 2023-08-19
MORE AT TripAdvisor
Best location for have Italian dinner.
Giorgina “STELLEDORIENTE VIAGGI” Bufalini . 2023-08-08
MORE AT Google
This is now my third time here and it gets better every time! The stuffed eggplant is amazing, the fresh pasta to die for and the tiramisu is cute as ever. Maria’s service was amazing and the bartender Rafa kept us entertained and made perfect cocktails. I highly recommend and will be back!
Ali C. . 2023-07-30
MORE AT Google
Great homemade pasta at a reasonable price, perfect place to grab late evening Italian food if you're seeing a show at the theatre on Sunday night (get the lasagna)! Please note though: as an older establishment, the washrooms are in the basement so people who have accessibility needs might find it difficult.
Mark Darling . 2023-07-23
MORE AT Google
Arrived and asked for table for 1 and was taken to a table straight away. Waited a good few mins for my order to be taken. (More the an adverage wait) Ordered a margarita pizza and fruit juice. Pizza was good. I fancied a dessert but they don't have a desert menu the waiter told me what they had. I took the special which was also on the board. Only slight thing was no prices mentioned for desserts understand no menu as they may change often. The tiramisu was really good. You could tase it was home made.
aaronking1988 . 2023-07-17
MORE AT TripAdvisor
delicious pasta, very filling. Waiter was very polite with us. we thought prices where reasonable just be aware that they add a 12.5% service charge to all orders (not sure if this is standard as we're not from London)
Jordan . 2023-07-13
MORE AT Google
Really great meal here last night - a star lost simply because of slow service with drinks on a very hot evening. Spaghetti alla carbonara and pepperoni pizza both great; beef carpaccio and calamari also good. We’ll be back, but more staff required (I know easier said than done).
Bryan H . 2023-07-09
MORE AT TripAdvisor
Difficile de comprendre les prix aussi élevés avec des plats aussi insipides et sans âmes. Les lasagnes ont le meme goût qu’une barquette de supérette et la bruschetta est une simple tranche de pain trop cuite avec des tomates sans goût et sans assaisonnement. Et que dire de l’ambiance en salle où l’on a juste l’impression de déranger. Bref je pense qu’il y a mieux à trouver dans le coin
Jérémie PlomBiet . 2023-07-09
MORE AT Google
Amazing calamari and chips. Slight adjustments to the pizza could be made but overrall the whole restaurant was a great mood with great service and wonderful food
Loris Lennon . 2023-06-30
MORE AT Google
Pizza spéciale proposée non disponible au menu par la suite , changement de pizza simple pour le même prix mais pizza insipide Le serveur a bien pris notre réclamation en compte mais la cheffe n’a rien voulu savoir, pas très sympathique et pas compréhensive N’est pas à l’écoute de la clientèle et de son personnel . Discussion houleuse avec son serveur par la suite dans le restaurant, ce n’est pas professionnel. Mais serveur sympathique Pizza à la tomate au moins étaient bonnes
Elise Masson . 2023-06-15
MORE AT Google
Fabulous pasta, delicious sauces
Sarah Donnelly . 2023-06-04
MORE AT Google
Algo para repetir,súper acogedor ,un ambiente muy grato!!
bernardo cruz osorio beas . 2023-06-04
MORE AT Google
Pasta fantastica, personale simpaticissimo.
Andrea Moffa Marchetti . 2023-05-28
MORE AT Google
Basically disaster, there is no 0 stars otherwise will do, unprofessional and arrogant staff.
Marco Cipolla . 2023-05-20
MORE AT Google
Super restaurant, serveuse très sympathique, prix corrects et sans gluten pour les allergiques et intolérants, je recommande!
Isabelle LE GUEN . 2023-04-24
MORE AT Google
Au top! Notre habitude quand nous venons à Londres. Cuisine au top, aimable, c’est vraiment un bon endroit! Nous adorons. Et nous reviendrons.
Manuel Lefebvre . 2023-04-24
MORE AT Google
La Patronne à l'air gentille mais que l'air ! La serveuse s'est trompée dans les pizzas de mes 2 enfants et nous les offre. 1 de mes fils accepte en attendant sa vraie commande et l'autre refuse détestant les champignons. A la fin la note tombe : je dois payer 4 pizzas (nous étions 3). Je reprécise à la serveuse qu'elle a offert la pizza "erreur". Elle me répond oui, je vais voir avec patronne. La patronne vient avec la machine de la CB et le montant de 4 pizzas et s'impose même physiquement, me disant qu'on l'a mangé !! Je lui reprécise que la serveuse nous l'a offerte...(c'etait gentil pour l'attente de mes enfants qui du coup n'ont pas mangé en même temps que moi !!), mais non, rien à faire !! Ne voulant pas faire d'esclandre et ne parlant pas bien la langue j'ai payé mais avec le sentiment amer de m'etre bien fait avoir !! Donc bonnes pizzas patronne malhonnête et note un.peu salée ! (J'aurais dû demander à mon fils de le lui rendre !😆)
regwan . 2023-04-23
MORE AT Google
This visit was booked for us as part of a meal/theatre package by our children for our 50th anniversary. Having read some of the bad reviews we were a bit uncertain about what it would be like. As it turned out it was a really good experience. Our waitress was very friendly and funny and really helped to make it very enjoyable. We had bruschetta as a starter and mushroom pizza as main. Both were very good and we were surprised at the generous size of the pizza. I had panna cotta for dessert and it was excellent. Overall we had a great time and we were amazed when the waitress told us it was her first day. There was no sign of the grumpy waiter mentioned in previous reviews by the way.
gordonh778 . 2023-04-23
MORE AT TripAdvisor
on a attendu 45 min dehors puis 45 min à l’intérieur pour que mon frère et mois recevions 2 pizzas qui n’étaient pas celles que nous avions commandé (bon c’est pas grave ça arrive). On le fait remarquer à la serveuse (gentille mais débordée) qui reconnaît son erreur et nous dit qu’ils nous préparent les pizzas que nous avions demandé, et qu’on pouvait garder les premières si on voulait, elles sont offertes apparemment ! Je décide donc de garder ma pizza (j’avais très faim) et d’attendre l’autre aussi. 30 min plus tard, on a nos vraies pizzas, on mange… Et devinez quoi, au moment de l’addition, on nous demande de payer une pizza en plus (la gratuite que j’ai mangé) ! On le fait remarquer à la serveuse qui s’excuse et dit à sa manageuse de refaire l’addition. Mais elle, beaucoup moins sympa, nous présente le TPE et nous dit « si vous mangez, vous payez » (en italien). On lui explique mais elle ne veut rien entendre, au final on ne veut pas faire d’histoire et on ne connaît pas les mœurs anglais en terme de restauration (ce ne serait sûrement jamais arrivé en France) donc on paie. Donc voilà méfiez vous, le restaurant n’a d’accueillant que l’apparence. les pizzas sont plutôt bonnes sinon
Loan CRX . 2023-04-23
MORE AT Google
Very good place! Wonderful Pizza and lovely waitress Sara & Sonia 😜
Victor Rodriguez . 2023-04-22
MORE AT Google
A place with a lot of potential but unfortunately totally ruined by its nasty owner. The food was good but the whole atmosphere was destroyed because of the humiliating way in which she spoke to her staff in front of guests. This made us all feel very uncomfortable. I truly hope the lovely waiter who looked after us last night finds a new job where people respect him and treat the way he deserves to be treated. The manageress will gather what she has sown in life and it won't be pleasant.
S B . 2023-04-22
MORE AT Google
I want to answer to SB who rated one star La Pastaia, as l was present on the moment when the manager was telling off the waiter…. I have been working in hospitality for over 10 years, the waiter was totally unexperied, he had no clue how to work … The restaurant was fully and the lady was basically working by her own and she clearly was exhaused. I ordered orange juice and the waiter took the carton container from the fridge, and wanted to serve it directly into my glass..my partner asked for a glass of red wine and the guy clearly was struggle to open the bottle!!! That’ s the basic you should know at least ! Before judging you must put yourself in somebodyelse shoes!!
Diana Riley . 2023-04-22
MORE AT Google
אחלה פסטות טריות, טירמיסו מעולה איטלקי של פעם
הילה שי וזאן . 2023-04-21
MORE AT Google
The tagliatelle con il sugo di cinghiale were amazing, the desert incredible I couldn't stop at the first portion. People super kind and the wine was great. I felt home Thank you guys
neviana blasi . 2023-04-19
MORE AT Google
Fresh pasta test really good. The owner Sara make sure that all customers have a good service. I had a great time with my friend and I coud test real italian pasta. 100% recomend.
Bruno Veyre . 2023-04-17
MORE AT Google
Très long Pas sympathique Plats insipides et chers
Aymeric REBEIX . 2023-04-12
MORE AT Google
Delicious food, not expensive, nice atmosphere
משה קולקה . 2023-04-10
MORE AT Google
The guy doesn’t even know how to speak English, and it’s all the time doing racist comments in Italian what him doesn’t know is I know apulian dialect the woman it’s so rude and she really need mental health treatment in the same day 2 of her previous employer come to get paid and she as pretending paying hims but I could see the guys eyes and how she smiles see them crying I really want someone take a stand on this we can let a woman and man like this working by the way I wait 1h45 m for my main
Sandro Carvalho . 2023-03-26
MORE AT Google
Nice food and cosy place to be at
Henri Casteleyn . 2023-03-18
MORE AT Google
Bellissima esperienza. Ragazzi italiani che lavorano in zona Piccadilly con amore. Si mangia davvero bene. pizza molto Buona. pasta molto Buona.
Simone Arrighi . 2023-03-13
MORE AT Google
Comida muito boa, atendimento maravilhoso e super rápido.
Lucas Lopes . 2023-03-05
MORE AT Google
Veramente ottimo. La mia ragazza mi ha rubato tutta la parmigiana, ma era buonissima. Da cambiare ragazza ma non il ristorante 🤣
valentina de luca . 2023-03-04
MORE AT Google
Lovely small restaurant with a nice atmosphere. Staff were friendly and chatty, food was to a high standard, top tier.
samcX2949MN . 2023-02-20
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in London
518 Opinions
Absolutely disgraceful, 4 hot chocolates were 68 pound!!! The hot chocolate was cold and was dripping down the cup. Way too expensive, service was so mean shouting at us saying if we are not a client we can't use the toilets. So we sat down and then served us 4 cold chocolates and then left without saying anything!!! I wouldn't recommend this place I hope this place gets shut down.
2 Opinions
Este lugar solía ser genial, así que me entristece escribir esta crítica.Personal inexperto que están tratando de aprender en el trabajo. Los empleados experimentados no ayudar a los jóvenes cuando le preguntamos, aparentemente tomando satisfacción en ver fracaso.Hoy ordené algunas baps de desayuno y un desayuno en una caja - los baps hicieron antes de la caja se inició y la izquierda para ir frío en el lado. Tuve que cambiar con una lámpara de calor.El fuerte tardaban mucho.... culminando en habichuelas frías se echaban a comida caliente. Cuando saqué, el servidor era consciente de que los granos deben ser hot... así que poner el desayuno entero en el microondas. En mi escritorio tuve que esforzarme por microondas dobles huevo de cemento y bacon que era chewier de biltong. Y no un morcilla a la vista!La pasión de la gente que abrió este lugar ha desaparecido y con la calidad.
28 Opinions
Mi novia y yo estábamos hambrientos pero queríamos un almuerzo relajado. Este lugar está situado lo suficientemente lejos del bullicio principal de la ciudad que estaba casi vacío a las 12 en punto cuando llegamos. La camarera fue amable y nos hizo sentir bienvenidos. Precioso almuerzo relajado para 2 personas mejor por 2 por 1 con tastecard.
14 Opinions
Este es nuestro 'ir a' cuando en Oxford street de Londres. Sirven el mejor Aglio, Olio, Peperoncino, que he comido. Los camareros son encantadores y amables, es un hermoso, pintoresco restaurante, que ha permanecido durante años en un lugar de primera en el West End, y merece encomio.