La Luna in Rhondda Cynon Taf

Was really looking forward to trying this place for my birthday after hearing good things but I was left slightly disappointed. We were a large group and they were very accommodating when numbers changed but we were placed over two separate tables which limited our groups interactions. The food was ok, I wasn’t blown away but was happy enough with it. The service is what was really lacking for me. Plenty of staff milling about but never really checking in on the table. For a large group I thought it was a little poor, glasses were left empty, no table water offered, and we were having to leave the table to get drinks at the bar or attempt to flag staff down when passing while they seemed oblivious to customers attempting to get their attention. I wouldn’t be in a rush to return which is a shame.

Food was delicious. Hadn't been for a while but glad I went back

Service was rushed and a bit over all the shop and food was average.

Liked this little gem a lot. Good was excellent I have to say. They were very busy that night so service was a tiny little bit strained for ordering drinks but the staff were so helpful and I can't fault their friendly manners at all. I can absolutely recommend this venue.

Fantasic. We booked for our IDRiVE Cymru Driving School Christmas party. Everyone agreed the food was excellent and venue was great. Plenty of room for 16 people. The service was really good. The people serving the food were very pleasant and helpful. We’ve said we will Definitely go back to La Luna again.

Love this place. Love the set up too. The food is outstanding and the cocktails to die for. However the service is shocking. The kids behind the bar don’t know what their doing and taking way to long to bring the drinks to room. Waited an hour just for water! I believe if they have a lot more training and maybe extend the bar or even have a second bar amongst the rooms to serve the private rooms that might work but it’s just chaos and a lot of the staff didn’t have a clue. Which unfortunately brought down the experience for us. If can train the staff your on a winner!

We had the Chateaubriand Saturday Night for a birthday treat, it was amazing! Knocked spots off the big steakhouse chains and was cooked to perfection, along with the side dishes. Service excellent as always, very attentive and quick. Thank you very much!

What an absolute waste of money , visited here waited over an hour to be seated at a table even though we had one booked 40 minutes just for some drinks we had ordered to come , I have never met more rude staff the way they spoke to us was disgusting, we didn’t have starters because they sat us down way too late , steak for main and it was like charcoal , ordered it medium rare it came well done no one came around to ask how the food was only until we had finished , I didn’t eat the steak on my plate as physically couldn’t I did tell the lady when clearing the plates and her attitude was “well what do you want me to do about it” we was all so disappointed by the service and food we just wanted the bill which can I add took another half an hour , we had all paid deposits and they tried not taking the deposits off our bill , I can honestly say I will never be returning here ever again.

This place doesn’t even deserve a star. Went on a saturday night as a big party, given it was busy as expected and we were more than patient and understanding of this. Our table was booked for 8.30, we arrived a little earlier to get a drink too. I wish we didn’t bother! Over a 40 minute wait for drinks despite being told “i’ll be there now”. When cocktails did arrive it was nothing but juice and for the price i expected better. Staff with nothing but rude the whole night. the dirty looks given to us from young girls really doesn’t make you feel comfortable especially when your out to enjoy yourself. When we finally sat down for food an hour later, we got placed in a back room as if they didn’t care and we hadn’t booked over a month in advance (which we did!). Didn’t get the chance for starters as sat so late, most of us went for Steaks and they were disgusting, asked for medium rare and it was well done. tasted of pure charcoal and as for the chips i might as well of drunk sea water by the way they were drenched in salt. Despite telling the staff how we were disappointed with the food they just didn’t care. We asked for the bill and got told “no worries”, we had to ask a further 3 times and still didn’t get the bill and had to go downstairs to pay. We went to the manager who spoke to everyone like dirt, They refused to take our deposits to begin with but eventually got there. i will never ever return to this place again! for a supposed “high end” place, i would of been better going to the local kebab shop.

Attended a private party upstairs with tapas buffet £20 per person and it was very very disappointing. Very disorganised and the tapas was not worth £10 let alone £20. We enjoyed the evening as it was a celebration but I would not recommend a private function at this venue. They can not manage large groups.

Had crispy beef to start and Bolognese off of the set lunch menu. Whilst the beef was nice, it could have been crispier, but th Bolognese was delicious. Would come again

Review of the tapas bar only. We booked to come here to celebrate our engagement. When we got there we were put outside in the smoking area - in November. When I asked if we could be moved inside to somewhere warmer I was told there was a private event on so couldn't be moved - so why was my booking accepted if there was no room?? The manager told me that there was a heater outside so if I didn't like it there was nothing he could do. We didn't stay. The customer service by the man behind the bar was fine. The managers customer service was awful. I would not recommend coming here based on that.

Great night out ,13 of us dined Great service and food and everyone enjoyed After food we went upstairs and enjoyed the rest of the night Great place for a gathering or celebration Doing 5 course Christmas Dinner for £75

It was our wedding anniversary and we were planning on going somewhere else had the table booked, a friend highly recommended La Luna, So I called to see if there was any availability and there was. When we arrived a little early (10mins) and was advised to sit in the lounge upstairs, we wasn’t waiting long. We chose the three course, even though the restaurant was very busy, the wait times were minimal. The food was absolutely amazing, we both loved everything that was served, the staff were friendly and courteous. We both highly recommend La Luna and will be returning for the steak and date night. Thank you La Luna we had a wonderful time celebrating our anniversary at your restaurant.

Went for Sunday lunch and had the beef. I can’t recommend enough and I’m still thinking about it now! Was delicious! Could have done with some more roast potatoes but they were equally as nice. Also had to bruschetta for starter which was exceptional! Highly recommend visiting

After seeing this place recommended online we decided to try it out. Starters were lovely we had the crispy beef and Bau buns. We then had the chateaubriand sharer. They allowed us to swap the mac and cheese for extra chips. The food came out in good time and was delicious. Extra props to the staff as we had our young child with us and they asked if we would like his food as soon as possible or to wait for mains. Service was 10/10 did not wait for nothing but they also did not pester you. Will be back :)

La Luna - what an experience! AN ABSOLUTE MUST VISIT!! Staff were so accommodating and considerate, genuinely amazing to see such lovely staff looked after so well, so happy which was a pleasure. Management went above and beyond to ensure we were looked after and accommodated our needs, giving advice and guidance since we had travelled to stay at a nearby spa. Food was incredible, served so quickly and such attention to detail - incredibly well priced for the quality. The fish cocktail did not disappoint, to be honest we expected a prawn cocktail and wow! Crab meat, salmon, prawns and fresh salad with amazing bread to accompany. The steak was so much bigger than expected, incredibly well cooked and the accompanying fried onions with tomato ragu was such a treat, completely unexpected for this to stand out so much. As for the desert, baileys tiramisu… need I say more, we needed to leave due to transport home and the staff were able to put this in takeaway boxes for us which was so incredibly kind. Outstanding! The passion fruit martinis were to die for, so tasty and the best quality I’ve ever had if I dare say, a stand out! 8 cocktails for £60 with the cocktail tree saved us a lot of money than buying them separately, we were so impressed considering the quality of them, definitely not a premix cocktail! Atmosphere was so lovely, a home away from home. Decorated immaculately, songs were lovely and soothing, gorgeous fish that were well taken care of. Overall, such a lovely experience - can’t wait to return and try their gorgeous day menu or tapas, everything looks incredible and it was such a special experience honestly definitely not a restaurant to miss, if you ever get the opportunity to stop by please ensure you do!

Lovely staff and atmosphere, paired with some great food. Couldn’t recommend more!

Food was great, service was great. Would definitely recommend La Luna

La Delusional. Served and dined within 30 mins. We were recommended by our family that this place is one of the best places to dine but how wrong they were. I wouldn’t even wish this on my worst enemy… wethere to say our table was cancelled when a girl had rung us in the day to confirm our attendance. The owner was sheepish and avoided their mistakes, leaving the male manager to rectify them. We were given someone else’s table and told us that we needed to eat our courses within 1 hr 15 mins… wish we had left it then and there and gone to Nando’s. Steak wasn’t impressive and the atmosphere was shambolic. They sat us on the table directly facing the kitchen, so if you’re one of the unlucky ones, wear light clothing. Wouldn’t recommend and definitely go spend your money elsewhere. The best part was the aquarium…

A really mixed bag on all aspects. Was seated quickly at time of booking, Wednesday evening, not fully packed. A nice environment. The Chateaux Briand steak deal is £80 for a mixed sharing platter. We asked about the size of the steak, my partner and I agreed anything less than 24oz for that price and 2 people isn't worth it. The manager (assumed) came to take order, again I queried the size of the steak, he says maybe 17/18oz... For that value I'd say that's a single portion, first instinct is the prices of steaks is very bad value for money. I asked if there's any flexibility in increasing the 6oz steak on the 3 course deal menu, I was met with a flat response of no. Starters; fish cakes and crispy beef. Both were fantastic, really couldnt fault it. Fair portions for value. Mains; x2 6oz Sirloin steaks. They were both cooked reasonably, rare and medium, but... I've had better steaks in Wetherspoons for £4. I could taste the griddle pan more than the meat. I've had a lot of good steaks, and for the price of those on their menu, I'd be furious. Chips, good, Cauliflower and cheese was not bad. Deserts; Baked Cheesecake and Tiramisu, both lovely if a bit small. Cocktails were brilliant, Moretti on tap quite nice. However, I can still taste their grill pan even once home. Service by waitesses was great, nice people and respectful. Waitress was fair about the terrible steak being that I only ate 3 bites and left the rest, I believe she removed one of the courses from the bill. Service by the manager was rude, we felt if we spoke to him about the steak he'd say my opinion was wrong, however he was super friendly and entertaining over at the table of 12. No apology or even addressing the bad steak even though he came to take desert orders. Decor is nice, cool tables and very comfortable seats. In summary, the waitesses and good starters/deserts made this not a 1 star review. £100 bill for 2 people, would expect more than a medallion of disgusting steak for that. We'd visit again for cocktails, not for food.

We booked for Sunday lunch for 7 people the wait time for awful in between starters and mains we had to repeatedly ask for drinks and napkins the roast potatoes were awful the Yorkshire pudding was so hard I did feel sorry for the waitresses but the service was hopeless one was a little rude but the other was lovely we asked for extra Garvey and we told we could only have 2 and they came in nothing bigger than an egg cup and I advice to check your bill the were charged for an extra meal on top of the £200 bill I felt very disappointed and won’t be going again

What a little gem! Food was fantastic and the atmosphere was lovely. Reasonable priced for the quality of the dishes.

First time and loved the food, quality, ambiance and value. Have already booked to go back for an evening meal and to try the full menu.

We visited as two couples last night to celebrate my birthday and had two Chateaubriand sharing boards. One was gluten free (bottom in the photo), which is not advertised anywhere on their menus, website or social media, but I read a review in a gluten free Facebook group and phoned ahead to confirm. I think the restaurant is missing out by not marking gluten on the menu, as the gluten free board was perfect, including Mac and cheese and onion rings! The steak was excellent. The only negative I can say is despite marking it on the booking and phoning ahead to confirm two sharing boards, they seated us on a table too small and we had to be moved to a table for six to fit the board on the table after we'd ordered and received drinks - a minor inconvenience but poor planning. Cocktails were good, a bit slow to arrive but insanely large choice. The girls serving were very attentive to drinks and checked on us multiple times. Overall I enjoyed the sharing board and I'd give five stars for the food. The chef can clearly cook gluten free so it would be amazing to see the whole menu updated to mark the options in the future as there is a huge demand for kitchens who understand allergies and intolerances.

Such a lovely place. Great staff and amazing food. Thank you for a lovely evening.

The most amazing food ever, La Luna serves the best Sunday Dinner Highly recommend. Extremely Friendly service & Outstanding dishes. 10/10

Lovely food and really quick service. Made my partners birthday really special by surprising him with a cake and even a card from the team.

We booked out the whole of the upstairs for my 40th birthday party. Kate was on hand in the build up to go through everything (food orders etc) - I was a tricky customer for some things and Kate managed to sort all of my queries no problem. On the day of the party the staff couldn’t do enough for us - special mention to Taylor for putting up with my many requests! The food was lovely and kids food served in a separate room as per my request All of my guests were very complimentary and I would recommend La Luna for a party in a heartbeat!

Once again a superb meal, excellent service and lovely wine. We will be back again very soon. Looking forward to Sunday lunch next week

We had such high hopes but we were hugely let down! We had a fairly cold reception from the lady in charge, and once seated were provided with one menu between two and when we asked for an additional menu and a drinks menu it was like I’d asked for the world. The starters were nice enough (we had crispy beef and the salmon cocktail), but sadly we were hugely let down by the steaks. My husband had a fillet and I had a sirloin - unless you like the taste of smoke and absolutely zero taste of steak don’t waste your money. He managed to finish his plate but didn’t really enjoy it, I didn’t even make it half way, it was like eating a piece of charcoal. We would have mentioned this but the lady running front of house essentially ignored us the whole time we were there, she took an absolute age to collect our plates after we’d eaten, and when I pointed to the barely eaten steak and explained the issue I was met with “oh, sorry” and an expressionless face. We asked for the bill and then I explained that I was quite unhappy with the service and paying for a steak I barely touched, to which she laughed in my face… Eventually she removed one of the steaks from the total and shoved the card machine in front of me, and walked off once she’d seen the payment go through. Certainly not the experience we were expecting given the other reviews!! My advice would be avoid and go literally anywhere else!!

Although very quiet, service was extremely slow and waitress was rude when she was asked to assist us. When the food arrived, it was presented well, however both steaks were almost inedible, to the point I wanted to eat something else to get rid of the overpowering steak flavour. Nobody asked how our meals were whilst eating and we were left almost half an hour before our plates were taken. When explaining to the waitress what the food was like, we were laughed at. Avoid at all costs, very poor experience and will never return.

Booked bottomless brunch, an hour and a half you get, ans we waited 15minutes for the 1st drink order to arrive. We had 1 bowl of nachos and 1 bowl of garlic bread between 13 people. The food wasn't very well presented, and we all had food later on elsewhere as we were hungry. You could only order 1 drink when your glass was completely empty, and then it was the waiting again as they had other tables to serve. We had the bill for some extras ordered 10 minutes before our time was up. The staff didn't seem to care that people weren't happy with the food and quality, and were quite "arsey" everytime someone asked for a drink. Would never go back.

Positive - Food was good. Negatives - Poor service throughout the whole night. Dirty glasses and plates, cup had lipstick on so asked to get it changed and then cider poured into new glass which was 'clean' obviously not as it had an even bigger lipstick mark, had to get it changed again, cider ended up in 3 different glasses making it flat. Booked a table for 6 but were always only given 5 menus, water cups etc. Only 1 young man waiter seemed to know what he was doing which he was great when serving us but the others no good at all. Bill at the end had a random extra we didn't order so had to get that taken off. Overall very unorganised poor service which let down the whole meal.

Busy restaurant on a Saturday lunch time, but service was good.

Excellent for date night or a nice interment group meal. Food was amazing, full of flavour and cooked to perfection and how asked. A higher quality of food than the prices may reflect. The staff couldn't be nicer or do enough for us. Food was prompt and checked we were happy with our meal at evey course and ensured we didn't go thirsty. It's a must dining experience.

Had an amazing afternoon for Sunday lunch. The food was brilliant and also the service was brilliant. 2 courses for £25. However, the 2 star review is because of our bill. We weren’t drinking alcohol so had lemonade and the price was £5 for a lemonade with a splash of lime. Be wary of the price of the drinks.

Lovely meal with the family, nice staff, decent price. Food was great 👍🏼

Very disappointing experience. Restaurant was busy , very crowded layout with little room between tables. So much so staff can not pass each other . Food was tepid and not hot , service was possibly the worst I’ve experienced in a while . Portion size for the roast beef was very small and not value for money . Slow , certainly not attentive, having to wait and get up to go and ask staff for condiments and sauces to go with food is unacceptable. Ordered one drink, nobody ever came to see if we wanted more drinks . Waited 25 mins for a dessert menu and had to ask twice . The restaurant was boiling hot to the point my wife felt sick - it appeared to only have one air con unit . Not a cheap option for Sunday lunch , expected so much more from it based on the website and restaurant description . Certainly would not recommend.

What a waste of money. First time here and we won’t be back. We had Sunday lunch. Very expensive for what you get. Most of the veg was barely warm. Beef, two very thin small slices of meat and Yorkshire pud was the texture of a crispy dry wafer. Service was almost non-existent to the point that we had to get up and go find a waiter to ask for salt, pepper and horseradish after the food had arrived. Had to ask twice for the dessert menu which we finally got about 20-25 mins after mains then another lengthy wait for the food to arrive. Really cramped restaurant to the point where the tables are so close together having a private conversation is not possible and the restaurant was uncomfortably far too hot - we were down the back not far from the toilets. Very disappointing and nothing like the website describes. What a waste of over £60 for lunch for two!!! Not sure where the AA rosette came from but it certainly fell way short of expectations. Don’t waste your time or money going here..

Wouldn't recommend the bottomless brunch £30 it's a rip off service was appalling I could see they deliberately keep you waiting for drinks and wont give another drink until your glass is empty I made 3 complaints and they did change their attitude the starter board was dire there were 23 of us and 2 stater board's went to ask where our 10 starter board was was told they ran out of garlic bread we had a dish of olive's a bowl of natcho 6 strips of pitta bread and 3 bits of another bread disgusting attitude from the manager our main meal was a small portion I will never ever go back there or recommend la luna to anyone

Bottomless Bruch is a Con! £30 a head and waited three quarters of an hour for my first drink! Didn’t like the drink so asked for another and was told you have to finish the drink first before they give a refill!! The starter platters were given to every eight people so we waited for an hour for more to be serviced only to be told that we should have shared two platters for 24 people! Two drinks in an hour and half is not good enough! Would not recommend.

Very disappointed with the service. The young staff were ok, but the owner/ manager so rude. We had the bottomless brunch which was never worth the money. Waited for our drinks, and refused to bring another until your glass was totally empty. Waited 45min for our starters hardly anything on platter to feed 10. We were a party of 20 so unable to all have our meals together. Definitely won't be going back.

A lovely place to eat and they fitted us in at the very last minute when another restaurant had let us down Thankyou all so much

Asked the blond woman for dessert and the bill and she never brought either, had to ask a colleague, food looked awful and my partners steak tasted like sick, took an hour and a half to bring steaks, an hour to bring some chocolate and strawberry’s, drinks was nice

Visited here as a family this evening, food was lovely. We had the chateubriand boards x2 However service was slow, our drinks didn’t come until after we had finished the starters, we had to ask where they were. After this whilst eating the sharing board a younger member of staff asked if my husband had finished and picked up his plate, even though we were all still eating including him who was picking off the sharing board, this made us feel very rushed. Such a shame about the service as it was lovely inside and food was good .

Ok cocktails. Lovely food. Small portions. Will be back though!

This restaurant was nothing like its Instagram reel. Another classic case of reality vs. social media..

Tough steak peppercorn sauce wasn’t as expected although a creamy substitute was brought for us . Good knowledge of gluten free food. Cold mushrooms as an extra side. Advised onion rings would be battered, but came fried and greasy. Totally disappointed. Won’t be returning nor will I recommend.

Looking forward to an early evening dinner with my friends but ended up very disappointed ( not with the. company ) but the experience - we were the first in restaraunt so difficult to judge atmosphere, young girl serving us was very pleasant ,but the sea food risotto was atrocious - it was like a long grain rice done in fish stock - 2 chunks of salmon and half a small praw. -I couldn’t make the effort to finish it because rice not cooked for long enough and certainly not creamy - I mentioned it when plates collected from table . I mentioned it again when I wa paying - but was greeted with a very defensive attitude and felt like it was my fault - I was offeeedxa glass of wine but at. This stage had enough and wanted to leave - will not return or recommend

Had a great meal for a family celebration. The service was outstanding, as was the food which came on hot plates meaning the food stayed hot the entire time we were eating. Can’t fault the evening we spent here, I would definitely recommend.

Great evening celebrating my birthday with my partner - was very busy on entering but had no problem with food or drinks. Ordered 3 cocktails, beers and a bottle of wine along with 2 course set menu and side orders. All was great. Service was very good and friendly. Would recommend and return.

WOW what a little gem - visited here today for my hubbies 70th Birthday !! 7adults, 2 kids & 2 toddlers !! The restaurant itself is so flipping cute with such an amazing atmosphere - ALL the staff were lovely from the lovely Kate who I booked with to the ladies serving and the very cheeky (in a lovely way) cocktail maker who took our money, each and every one of them had smiles on their faces the whole time we were there !! Faced with a bunch of fussy eaters, nothing was too much trouble !! Some of us went for the Sunday lunch set menu whilst others wanted a bit of that menu and a bit off the the main menu - all was accommodated for - I was determined, even before we got there, that I was having the cheeseboard but the portions from the starter and the main were so generous I asked for a takeaway cheeseboard and, you guessed it, they accommodated that too !! All the food was delicious and the kids meals were such a generous portion too, just made the whole experience an absolute joy !! Thank you ALL very much for looking after us - we will definately be back again xxx

Came here for our anniversary meal on Friday. First time here and we will definitely back! Ordered the sharer chateaubriand board which was to die for, if we’d known how much food there was we wouldn’t have had starters! That being said starters were fab too. Lovely cocktails and staff couldn’t do enough for us. Thanks all x

After seeing the restaurant on TikTok. Me and my partner decided to book. Honestly, we were debating whether or not to leave before we had sat down. We waited not far off 10 mins for anyone to even see to us, it wasn’t until my partner actually stopped a member of staff to say we had a table booked did anyone deal with us. We got sat down and after that the service was incredibly quick, all courses were brought out a reasonable time after one another. We had the 3 course menu for £35 and we had 2 extra sides for £8. The food was absolutely beautiful, only down thing I didn’t enjoy were the chips but that is only because I don’t like skin on chips, but that is just down to preference. One of the best steaks I have had, followed by a gorgeous Eton Mess dessert. I would say overall our experience was positive it was just the first

Can't fault the service, the staff were friendly and couldn't do enough for us 👏👏👏

Booked La Luna as we were staying at the Lanelay Hall Hotel & Spa nearby. I could have chosen any of the menu options. The food was beautiful & the staff excellent. They really went above & beyond, especially the owner, and we even had a surprise anniversary card when we left. It was a lovely touch. The bread & butter pudding was the best I’ve ever had! 😋

I would have given 3.5 if that was an option. But it’s not, and I felt I couldn’t give 4. After seeing a post about this place online, I was really looking forward to coming. Perhaps I was expecting too much, but overall I was a little bit disappointed. Firstly, service was slow throughout. From waiting for a menu, then to order, for drinks, each course and then the bill. At the end of the meal we were even joking with the people at the table next to us, who would eventually manage to get their bill first? We had the warm breads with oil and balsamic to start. Nowhere near enough oil, so most of the bread was eaten dry. I had the Fritto Misto. For the price of £22.00, I was expecting a bigger portion. The batter could’ve been crispier too. The fish cake that was part of the dish was nice. The other main course we had was the noodles with bang bang chicken. This was tasty and the best part of the meal. The sticky toffee pudding needed more sauce and ice-cream. It was a bit dry. Some other meals looked better, maybe we were just unlucky with what we chose.

Absolutely Fuming!! 😤 I had an Area Booked Upstairs, called “The Cwtch” for Prosecco Brunch, for my 40th Birthday 🥂 Paid Deposit (£50) for Room (June 22nd) I was told that this “may” move to Another Room due to Final Numbers & Party Size 🤷🏽‍♀️ which I Understood & thats Fine, because all Rooms look Great, it’s just “the Cwtch”was my Favourite 🙏🏽 However, having Rung them today (June 28th) to give them Final Numbers & to pay The Total Balance for Us all for the Brunch, I was told that the Room now (& all the Rooms Upstairs) are now All UNAVAILABLE due to a Private Function that’s been booked 😳 When I asked when this was Booked, because last Week when I made my Booking, the Diary was Ok to do so….. The Boy I spoke to said “this Week” so AFTER I had Booked & Paid the Deposit for the Room, & Date that I needed. They Sacked Me, and many Others Off, to Accommodate this Other Person….. How Unfair is that, on the People that Booked FIRST!!!! 👎🏽 The Boy then went on to say, “they’ve paid for it all” Really???? So because this Person had Money and Paid for Everything Upfront & in full (which I do Understand to some Extent) that gives You the Right to Sack Off the other People that have Already Booked, & give him Priority 🤷🏽‍♀️ & what’s Worse, is they didn’t even Ring Me to inform Me of this. I rung them to Pay the Balance Owed, for what I had Booked & then after they Told Me about the Confusion, they didn’t even Ring Me back, when they said they would, to Discuss the Alternatives, so I had to Ring them AGAIN. On the Phone the Boy told Me that he would either be Relocating ALL the Bookings from Upstairs, elsewhere (to the Restaurant downstairs) or they will be Happy to Refund the Deposit!!!!! I have Never Ever left a Bad Review on Anything or Anywhere, however This Situation has Upset Me so much……it was my 40th. My Family & Friends all kept this in their Diaries, for my Birthday Celebrations. I am so Dissapointed, Especially since My Partner & I, had been to this Place, twice in the last Month. We went Once for Food & went Once for Cocktails, and they were both equally Amazing!!!! I Booked this Place Because of how Lovely the Drinks were & how Stunning the Food was, & Because I fell in Love with the Rooms Upstairs & I genuinely thought it would’ve been a Perfect Venue to Celebrate with my Family/Friends. But how Wrong I was….. Out of Principle I will NOT be Returning here or Recommending this Place to Anyone, knowing Now, how Poorly they Treat People. Despite how Stunning the Decor is, or how Good the Food and Drinks are. It’s Totally unacceptable to Treat a Paying Customer this way and change, Sorry “Ruin” Someone’s Plans after they’ve Paid a Deposit to Secure them, in the First place. After Speaking to Another Member of Staff regarding this Issue, she Confused Me with another Booking from the Same Night that also had to be Cancelled. A Hen Night!!!! La Luna did offer Me Alternative Dates, but as with Adult Life, None of my Family/Friends could Make that Date, hense Why we agreed & Booked the Date that we did, so they ended up giving Me a Refund. Which I’m Thankful for, even though this is all their Fault & out of my Control, however I am so Disappointed that a Place could do this to People/Persons and would Warn anyone to be very cautious to Book here, due to the Nature of this Establishments management. Poor Management & Shocking Customer Service.

Popped in on Friday night for date night as the missus saw a TikTok she liked, Made a booking and popped over, we wanted to try the steak sharing platter, just over £100 for the 2 of us, with what was served to us wasn’t good enough, two drinks each in as the food took so long, the size of the steak served I could of eaten on my own let alone sharing, we asked for the steak to be medium done but the centre of it was barely cooked at all, we had 4 little bowls of sides and 3 sauces, and once served between the 2 of us wasn’t no where near enough to warrant the £80 cost, we walked away quite disappointed to be honest, If you want a nice steak sharing platter we highly recommend the steak and stamp in Pencoed!

The positive thing about this place is their marketing team, fair play! As soon as we walked in it felt like we had been catfished. It seems to be shown in a completely different light on social media. We booked a table for 8pm and got told we weren't on the list and then we got taken upstairs to some random room which felt like it was in the back room of a dingy club mixed with someone's living room. Very uncomfortable and I'm glad we left and didn't spend any money there. The atmosphere was so odd. The 'Live Laugh Love' sign on the wall was the last straw for us 😂 byeee

Had two share platters we shared between 6 of us , food was stunning

Food was ok, their advertising is misleading and their service is dreadful. Plenty of lovely places to eat and drink around the area, this isn’t one of them

Amazing restaurant, the food is out of this world every time, the service is brilliant, the venue is modern and welcoming and all together it’s a great dining experience, would highly recommend to anyone… we visited on Father’s Day and couldn’t of asked for a better way to spend the special Day at la luna! 100% would recommend.

Had a table booked for the Saturday but was then contacted on the day before to ask me if I was still coming as I was 20 minutes late even though the table was for the next day. After explaining I have the table booked for the Saturday was then told they will change it for the Saturday as if I was the one who booked the wrong day. Upon arriving on the Saturday was asked did we book under a different name as they could not find us then after the clearly gave us somebody else’s table seemed to just been over booked as many people was told to go upstairs and wait for a table due to not having any available. Food was bland and not very nice at all, peppercorn sauce was nothing like it and the dessert was missing parts to what the menu said. Staff there was very rude and clearly lacking customer service, on social media food looked great but was very much far from that would not recommend.

We never leave bad reviews but this is a must! We had such a bad experience here, wouldn’t recommend. Booked a table for 8pm wasn’t seated until an hour later, even though we had a booked table. We were told to sit upstairs in a waiting room, 4 lots of old tables been dumped in there. It was disgusting and no atmosphere, floor wasn’t hoovered & old chips on the floor and tables hadn’t been cleaned. please view photos!!! then asked us do we want to eat in there? Because I complained we were then seated straight way with our order taken, didn’t get drinks or starters (bread and olives) for 45 mins, then because I complained again about how long it’s taken for everything, it was 10pm before having our main meal. We ordered £80 steak board, wouldn’t recommended so over priced, Mac and cheese been cooked for ages. Chips were cold. Peppercorn and chimichimuri didn’t taste anything like it was meant to. Beers we had were flat and sour tasting. Steak was an average steak nothing special. So upsetting for the service and the food, we drove almost an hour away for this place as the social media is 10/10. Spent £120, would rather gone into Cardiff and spent it in pasture or another steak restaurant.

Food looked amazing on instagram but really let down with the overall visit tonight. Service was absolutely shocking was there for 7pm and didn’t order food til 7:40pm the service was very poor. food was not worth the money at all. £8.50 for pork belly to start and it was 2 slices of pork with a small salad. Had the chateaubriand sharer for main and couldn’t believe we was paying £40 each (£80 in total) for the main course as it was a few slices of steak with below par sides. Really gutted as this was a birthday meal celebration and we had to be looking forward to visit this venue for food for a good while. Was told before hand the service was bad but thought it might have been a one off with their own visit. Would definitely not come here again.

Food was amazing and good value for money

What a great place to be. Looks are deceiving, the restaurants food is amazing especially our chateaubriand and I’m told locally sourced. The decor is great and so is the cocktail bar rooftop, so unexpected. Would recommend and will be back for more!

We've eaten in La Luna for around 25 years both lunch, dinners and celebrations. The service and ambience has always been exceptional and the food in quality and range has been consistently splendid, the flavours of every dish finely worked out and balanced. For this quality it is exceptional value for money. We are both vegetarian and are well catered for and there is a separate vegan menu. The wine list is well chosen and reasonably priced. We travel and eat out around the world and La Luna usually comes up trumps on our return. All the dishes are prepared on the premises from basic ingredients, a real rarity in restaurants these days, and it tells in the quality. La Luna is a jewel in the crown for South Wales and well worth travelling for.

Great service excellent food spotless toilets and lovely atmosphere.Best restaurant in the area.

Really busy night and the waiters had so much to do and it didnt look like there were enough of them. They were very polite but......

Delicious food, great atmosphere. The service staff are very attentive always smiling and friendly. Highly recommend.

Had a good meal. Very filling. Reasonable price. Only spoiled by staff asking every 7 minutes (we set a timer) to ask us if everything was ok or if we wanted anything else etc. would recommend this place. Thank you

Had a lovely meal for our anniversary this evening. Ordered from the early dinner menu and the 3 courses were delicious. We will definitely be back. A lively atmosphere here too and so nice not to feel rushed.

The food was excellent with good service and will definitely go back

Stunning food and the service was faultless

Great night! Food was stunning, staff couldn't do more to accommodate. Will definitely be back again soon :)

Amazing find, food and service were fantastic. Kate the owner took us upstairs to see the bar area what a surprise really great space with individually themed areas, great for chilling or partying with friends. Thankyou we will be back.

Food was fantastic. Had tapas upstairs. Lovely setting with excellent service. The lads in charge couldn’t do enough for us. My wife loved it The cocktails were amazing. Can’t wait for our next visit

lovely place for a quiet meal. food excellent. the fish platter was great

Great food, little bit of a wait for drinks, I think they forgot, but everything else was great.

Went to La Luna last minute decision for daughter's birthday wanting the tapas menu was told only do them on weekends but said they would do it anyway as there was 3 of us and a child so we had the set menu was told there was enough for all also ordered extras. When it arrived it was just enough for 2 and the food was very dry and no where near enough for 3. I would have rather been told that they were unable to do and pick off the menu, the cocktails were very poor too, full of ice and could only taste pineapple juice in all 3 of them even though we had different drinks. So at a costly bill of £94 we left and had to go for food elsewhere.

A great Mother's Day lunch at La Luna with really brilliant food and attentive, friendly staff... Kate does a great job of making everyone feel welcome. It's a real pleasure to eat at La Luna in a very relaxed atmosphere. I would recommend La Luna to anyone - especially for special occasions.

Such a lovely Mother’s Day lunch, food was plentiful, high quality and super tasty. The service was excellent and an all round great atmosphere. Would highly recommend 👍👍

Had high expectations after seeing photos on Instagram. How disappointed were we. Mother’s Day lunch food was lukewarm warm, meat underneath cold!!!! No extra gravy offered and after eating heard a waitress asking another table any extra gravy!!!!! Asked for more roast and mash as only had 1.5 roast potatoes and one spoonful of mash each. Only to be charged £10 for the extra portions, surely we should have been told that these were an extra charge. Will definitely not be visiting again, absolute rip off

AVOID AT ALL COSTS!!! I WOULD GIVE 0 IF THAT WAS AN OPTION Me and four other friends came to the establishment for a friends birthday. After we were told we wasn’t allowed the room we enquired and also had confirmation off the restaurant it would be available, we received the most awful experience of customer service I’ve ever came across. Firstly the owner of the establishment Kate, was rude and arrogant and didn’t once apologise for any inconvenienced that was caused. Once we given our food it was dry and tasted as if it was reheated. Once we complained about this we was told by the manager (male) that it basically wasn’t his issue and we wouldn’t be offered any refund, we even offered to pay for half of it. He was very rude and even raised his voice when discussing the issue with us. We asked then if we could discuss the issue with Kate herself, as the manager was absolutely no help. We was told that she was too busy to speak to us! After waiting for the manager or Kate to come and discuss the issue further we had to go and find her ourselves. When we found her we was met with sarcasm and arrogance. Best thing about all this is that when we eventually found Kate (owner) she was standing leisurely by the bar counter downstairs talking to a memeber of staff, so wasn’t busy at all. I will never ever visit this establishment again. Food was disgusting and over priced, venue was cold and the management, owner and 1 or 2 members of bar staff were extremely rude and unprofessional. One of the worst customer experiences I’ve ever received in my entire life. It truly ruined our night

We parked opposite and as you look across at the restaurant in the dark the twinkling lights made it look welcoming. We had a warm greeting, with menus given and our drinks and food order taken promptly. We chose to share the warm breads and Chateaubriand. The breads were scrummy and so warm, felt like they were just out of the oven. And the Chateaubriand was out of this world…..it came with sauces, mac’n’cheese, onion rings, garlic mushrooms, chips and a rocket salad. It was all incredible and will rank as one of our best meals out ever! The service was subtle, friendly and attentive and the playlist was great. Thank you for a really lovely experience.

The staff were extremely rude. When we arrived we was told that there was no confirmation for the room we required. They stated that the room we booked was conveniently ‘undergoing work’ . The put is in the smallest room, that was freezing cold with no speaker. The food was cold and was reheated before they gave it to us. We made a complaint and explained how the food wasn’t worth the price and we refused to pay the amount they had given. The manager said they refused to take a discount off our meal. We asked to speak to the owner, we then waited half an hour before the owner arrived . According to the consumer rights act 2015 reference CAR we are legally entitled to a refund or to get a discount on our meal.

Terrible meal. Food was cold no presentation. No appropriate cutlery fir the food. £8.00 odd for a glass of wine. Totally unacceptable. Would not recommend or visit the place again. Very disappointed.

Superb restaurant, the food is great every time, the service is brilliant, the venue is cosy and warming and all together it’s a great dining experience, would highly recommend to anyone… also tried the Sunday lunch today for the first time and as expected, it was fantastic.

Been here for Sunday lunch a few times nice enough sometimes veg cooked is hit and miss paid extra for lamb definitely wasn’t worth it fatty and chewy I should have complained for price but when we walked in I had rebooked a certain table to be told it wasn’t in the book so couldn’t sit there waiter said well does it matter where you sit you’ll still enjoy ? So didn’t feel comfortable saying anything else wouldn’t rush back shame really

Gorgeous food and polite friendly service. The crispy beef in mojito sauce was outstanding. Will be returning very very soon.

Thanks for suck an amazing meal tonight... great good

What an amazing meal.. probably the best meal we have had in ages! Great staff, always stop and chat to us, and always have a friendly welcome. Beautiful decor and well worth a visit, a true jewel in Llantrisant. We will definitely be back soon. Thank you

An amazing Sunday lunch - food was absolutely delicious and the service was fantastic. It was so busy and all the staff were working non stop, and still had time to make us feel important/well looked after. Couldn’t do enough to help with our baby too. Highly recommend and cannot wait to return!

Let us book the private booth upstairs for a birthday to then be told when we got there that the booths arent open upstairs during the week and we’ll have to sit in the restaurant, this was disappointing as we’d had balloons and decorations ready to decorate the room upstairs. We wouldn’t have come here if we’d known we couldn’t book the booth! Regardless of that, the food was fab and the drinks were fab, service was mediocre, didn’t do anything to stand out.

Came for Sunday lunch and called up last minute and was able to get a table. The staff were very friendly and Taylor was really attentive. The food was outstanding had the fish cakes to start and beef for main and was full of flavour and cooked beautifully. The price was right for what we had. We will definitely be back thank you ☺️

Firstly .. the whole restaurant needs a complete overhaul .. shoddy and shabby dated decor .. the light fittings were thick with dust and grease .. sat facing mirrors .. my view - dirty walls and skirting boards, dried out imitation plants and dirty velour chairs at the table facing me .. the music was loud and inappropriate for a restaurant Bare tables, no condiments. My £8 glass of wine was served in the most basic of cheap wine glasses .. water served in a glass with a straw stuck in it .. no jug for the table .. dirty shabby menus .. ordered crispy beef. .. served luke warm and not crispy.. asked the obvious ( crispy beef ?? ) to be told it’s crispy beef but not crispy as it’s their signature dish which is crispy beef but not crispy .. makes no sense .. ordered mushroom bruschetta to have a scorched wedge of ciabatta and a few mushrooms .. red pepper in the mix of the concoction with very little sauce .. the young boy who served us was very apologetic and did his best in the circumstances. To be sat in this restaurant was not only a depressing environment and experience the food is completely overpriced from what appears to be cooked by a cook .. not a chef .. for this restaurant to be trading there must be very little competition in the area for them to get away with serving what they serve in canteen surrounding ..

Booked for lunch. The food is tasty. Service was efficient and friendly. 2 course meal at just under £17. Parking across the road, in the car park, is free.