Based on 2.564 opinions finded in 2 websites
Based on 2.564 opinions finded in 2 websites
Nº 689 in 4016 in Birmingham
Nº 26 of 98 Italian in Birmingham
Opinions
We came here for a conference dinner and had pre ordered the party menu. The food was ok but nothing special. The service however was dreadful. We were a large group who had prepaid for food (which was not cheap) and they would not let us order drinks individually and wanted someone to pay for the whole party, which is tricky and even more tricky when you don't know each other! This is definitely one way to not make money on drinks.... When we finally ordered drinks it took about an hour to get them, even just tap water. It should not take that long. I know it was a large group but it was planned, just have water on the table already. The staff were not friendly and I honestly felt like they were very unhappy we were there even though we were bringing them a lot of money. When you have spent £50 on a preset menu, I expect the staff to be friendly. We got shouted at a lot. For my meal I had mushrooms, lasagna and cheese cake. It was all very average but the cheese cake which I thought was meant to be homemade was still frozen. I would not recommend going here.
Becky . 2024-11-16
MORE AT Google
Picked this place as it was close to a show we attended. Absolutely top notch, great food, great service and reasonably priced. Will definitely be coming back here. Lovely restaurant and authentic!
AJ . 2024-11-16
MORE AT Google
Have visited a few times and always enjoyed the food. Service was very good and would come back again
Stephanie Westley . 2024-11-16
MORE AT Google
Wow delicious food, the pizza's dough is well made, and the taste is simply perfect. The appetizers were super delicious and the plates are served with perfection
ibrahim makhoul . 2024-11-15
MORE AT Google
We were a group of 40. We had prepayed almost £2k for food and we were told they would only accept a single payment for drinks when we arrived, and would not let us order separately, even from the bar. Then it took 30-40 mins to even get a drink, even water. The service was rude and pushy, and made us feel that we were inconveniencing them, one waiter kept telling us that it was a hard day when we asked for something. They shouted orders at us. The food was mediocre and old fashioned. Almost not vegetarian or vegan options. A really frustrating experience when you have booked a big group.
Samuel Watson . 2024-11-13
MORE AT Google
All the food are amazing, nice atmosphere, definitely will go next time
xiaotian zhou . 2024-11-12
MORE AT Google
The food was excellent and the waiters very nice and attentive, we will definitely be back 🥰
Oana Gabriele . 2024-11-11
MORE AT Google
A lovely lunch on my birthday! Service great, food piping hot, desserts delicious! Just wonderful!
Terry Heap . 2024-11-08
MORE AT Google
The greeting at the beginning to the goodbye at the end all was fantastic food great wine good a all-round nice experience many thanks
kevin hutchinson . 2024-11-08
MORE AT Google
5 star service from Ledio. I will be returning
Luca Sicilia . 2024-11-05
MORE AT Google
Abismal service, bog standard food at ridiculous prices! AVOID!! Food - £20 for a very small, thin, dry, and tasteless piece of chicken breast, the smallest side salad you've ever seen and cold fries. Nothing seasoned! Drink - £7.70 for a pint of peroni. Enough said! Service - this is where it gets really bad... Rude, aggressive staff. Made to feel like they didn't want us there. No idea of how to make a group of people feel relaxed and welcomed and enjoy themselves...they made us feel unwelcome from start to finish. Then at the end, the manager gave my receipt to somebody else. No idea why? When I said, "can I have my receipt please" he got aggressive and in my face. These people think they can act however they like, take your money, treat you like crap and then laugh at you. This is not hospitality! AVOID!
Dean James . 2024-11-04
MORE AT Google
Our favourite Italian in Birmingham! Authentic Italian restaurant which makes you feel like you’re in Rome!
Sam A . 2024-11-01
MORE AT Google
Food was excellent highly recommend
Terry Neal . 2024-11-01
MORE AT Google
La Galleria offers an authentic Italian dining experience with exceptional food and attentive service. Dishes were fresh, high-quality ingredients – from handmade pasta to beautifully prepared seafood – capturing the essence of Italy. The ambiance is warm and inviting, making it a perfect spot for anyone seeking genuine Italian flavors. Highly recommended.
Bruna Kauffman . 2024-10-31
MORE AT Google
Took 2 friends from London here when they visited. Absolutely loved it. Great food, wine, service and atmosphere. They are coming up again to go here. Great place.
Peter Loader . 2024-10-29
MORE AT Google
Food, etc fine, but expensive for what it is and disappointed they refused to provide VAT receipt. Service pretty off-hand too. Don't come here if you plan claiming on expenses!
Andrew Eldred . 2024-10-29
MORE AT Google
Stumbled over this little gem while looking for food after staying in Birmingham for football even though the restaurant was very busy the amazing staff found us a lovely table and we had a amazing meal my lobster ravioli melted in my mouth and my husbands steak was amazing brilliant pudding to follow amazing service with very happy waiting staff definitely will return don’t let the entrance put you off if you walk in off the street it’s a hidden marvel
Claire S . 2024-10-27
MORE AT TripAdvisor
Wow. What an incredible experience! I’d give more than 5 stars if possible. The food was amazing, everything, presentation, taste, amount, flavours. One of the best pieces of Seabass I’ve ever had, including from a Michelin star restaurant that charged a lot more! We will be back! What a hidden gem 🥰
Sarah Gordon-Smith . 2024-10-27
MORE AT Google
Everything is perfect Edit: I changed my review from 5 stars to 1: Here’s my latest review: I used to love La Galleria and once spent around £200 a week dining here, bringing friends and family to support this place. The food has always been fantastic, and the staff have been friendly and attentive—until now. Unfortunately, the new manager (a tall, older white gentleman) has changed the experience for the worse. During my last visit, he forgot us there to take our order, even the restaurant was quiet. He didn’t bring a bowl for the shells from my seafood spaghetti, didn’t provide a hand-wash bowl, and forgot to offer parmesan on top as the previous staff always did. Despite the poor service, he repeatedly reminded us about the service charge, which felt completely inappropriate. Looking at other reviews, I noticed similar complaints, especially from Asian customers. It’s sad to see a place I once loved take such a turn. With Bella Italia and Ask Italian nearby, I’ll be looking elsewhere until this manager either changes his attitude or leaves. Also, I just want to be clear that the owner there (a white guy without uniform) is always a nice one. But the new manager, might be an owner’s family or something, is terrible.
Trong-Nghia Duong . 2024-10-27
MORE AT Google
Appalling, rude service, no atmosphere and acceptable food. but nothing special. The waiter brought an item to the table that we hadn't ordered and I overheard him saying to another staff member that 'they can pay for it anyway' and sure enough it was added to the bill. If you like dining in a brightly lit, tired restaurant, extremely rude and unfriendly service, and ok food, then you'll enjoy this place. Otherwise, go elsewhere as there are far better restaurants, better food and far superior service and value for money elsewhere.
C O . 2024-10-27
MORE AT TripAdvisor
I had the most divine apple pie, the staff were extremely friendly, 5 stars all round.
Liv Barr . 2024-10-27
MORE AT Google
Fantastic little find! Great food with a proper Italian touch, atmosphere and the staff were amazing. I would highly recommend a visit
Steven Taylor . 2024-10-26
MORE AT Google
We had a pre-theatre dinner here and were bowled over by the service and food. The staff were friendly and attentive and the food was exceptional. Can recommend the seafood risotto and sea bass. There was a nice atmosphere despite it being early. Authentic Italian, would definitely return.
Lisa Davies . 2024-10-25
MORE AT Google
Excellent meal before a show. Authentic Italian food and waitress. Very good service.
Phil Ayles . 2024-10-25
MORE AT Google
I had the most wonderful experience, the food was extremely delicious and Ricardo our service was incredible i will definitely be coming back
sanae n . 2024-10-25
MORE AT TripAdvisor
Don't be put off by the unprepossessing exterior and the rather tired decor. The service was excellent as was the food. My only criticism, the toilets could definitely do with smartening up.
Christine Ayles . 2024-10-25
MORE AT Google
Italian food is not my go to food but my son loves it. On his birthday he invited me and his mom to La Galleria. I have to say I had the best Italian meal I’ve ever had there. Better than I’ve had at restaurants in Italy, the staff were friendly and attentive and I loved it and will definitely visit again.
clive mcdermott . 2024-10-23
MORE AT Google
Great meal, really friendly staff, highly recommend
Patrick Garratt . 2024-10-22
MORE AT Google
Delicious food, good atmosphere and attentive staff. Couldn’t ask for anything more.
Beverly Watson . 2024-10-12
MORE AT Google
We had a great time in here. Manager squeezed us in as we hadn't booked which was lucky. Food was lovely and wine was a great suggestion.
Neil Sambrook . 2024-10-10
MORE AT Google
Visited here on a wet Saturday evening in September and was very impressed. We had a table by the window in a sort of mezzanine area. All the staff from arrival to leaving were pleasant and efficient, and all staff we passed said goodbye on the way out. We had the Italian sausage and goats cheese wrapped in filo pastry as starters – both were very enjoyable. For mains we had the pan-fried monkfish tail and the fillet steak in peppercorn sauce, which were lovely. Our only criticism, and it’s a very minor one, is that we added a side order of saute potatoes not realising that there were saute potatoes in the mixed vegetables that came with the mains. Excellent choice of wines as well. We will definitely visit here again.
Andy_B_Solihull . 2024-10-10
MORE AT TripAdvisor
I had a terrible experience here due to an older white waiter who was rude and intimidating because we brought a half bottle of juice, although we ordered a bottle of still water in the restaurant. He treated other customers much more positively, which felt discriminatory and unwelcoming. Very disappointing service. Deeply adopted this waiter is racist.
Howie Wang . 2024-10-10
MORE AT Google
This was, without a doubt, one of the worst dining experiences I’ve ever had. The food was disgusting—completely tasteless and poorly prepared. It felt like no care was put into the dishes at all. On top of that, the staff was shockingly rude and didn’t seem to care about the customers. Honestly, I wouldn’t recommend this place to anyone. Save your money and go somewhere else.
Ying Liu . 2024-10-10
MORE AT Google
We booked for a birthday celebration for 3.30 and arrived and sat down and ordered drinks from the waiter. Some more people from our party arrived pretty quickly after us but at 3.42 when not everyone had arrived a male waiter approached the table and asked how long the rest of the party would be as they needed the table back. I found this to not be a particularly good start and at this point we had only just ordered drinks. He seemed to be pushing for us to have wine and was a bit off with us when he took the wine glasses away as our party was either having cocktails or soft drinks. The rest of our party arrived a few minutes later. I visited the toilets and on my way through thought that the decor around the restaurant looked very tired and outdated. The toilets were not very clean and two of the cubicles had no toilet paper. There was a thick layer of dust on the frame of the mirror and if i am honest it felt a like a toilet at a train station. I returned to the table and we were helped by a female waitress who was much more welcoming and pleasant and also was accommodating of food intolerances. The food arrived in good time and was okay. The vegetables were rather underdone on some of the meals, but nothing bad enough to complain about. We had brought a birthday cake but were told that we could bring it out to sing happy birthday but that we could not cut the cake or eat it and it had to go straight back into its box which I found extremely odd and rather un accomadating. There wasn't long between courses immediately after the bill was paid we were told again that the table was needed and so we were rushed out. One of our party members was still finishing a glass of wine. We basically had to wait in a corridor while she finished her drink. The male waiter was not very welcoming and it felt like although we had spent almost £300 including a £30 service charge, that we were inconveniencing them by being there. I don't think I would return here and certainly wouldn't recommend it to anyone
Sarah Bird . 2024-10-10
MORE AT Google
The decor is tired. You arrive at the entrance and could be anywhere but welcoming it is not. We were not greeted on entering the restaurant. Before we arrived my daughter was asked how long we'd be, we were 10 minutes late for our booking, and she was told they needed the table! This was for my 60th birthday!!! The lead waiter serving us was rude, he was unpleasant and he was impatient. He made no small talk or effort to engage. The food was mediocre, warm not hot, with the vegetables no more than blanched and inedible. The sauce for my steak was bland and probably a base sauce made in advance or bought in then changed to different sauces afterwards. The desert just lacked flavour. My daughter brought a birthday cake in and was instructed we could sing happy birthday but could not cut or eat it on the premises. The toilets were unpleasant, smelt, and hadn't seen a good clean in a while. The waiter tried to hurry us out several times, in the end, we were asked to leave the table and sit outside. My friend still hasn't finished her wine! Don't bother going, save your money. Unpleasant, rude waiter and food you'd do well to miss!
Nicola “Nikki B” Bird . 2024-10-09
MORE AT Google
Just had a DELICIOUS meal Sword fish and my husband had Sea Bass, staff was very pleasant, afficiant and obliging 🙌will definitely come when visiting Birmingham again
Helen Oddy . 2024-10-06
MORE AT Google
We visited as a group of 9 adults and 1 child. It was our son’s first birthday. We had an amazing meal. Food was fabulous, wine was excellent and the service was outstanding. All of the staff went to extra effort with us, they went above & beyond to ensure we had everything we needed. Thank you
Stephanie Kipling . 2024-10-06
MORE AT Google
Food was nice, toilets were revolting. Service was quite good.
B Free . 2024-10-05
MORE AT Google
Excellent food and wine, friendly people offering great service and a lovely atmosphere. We thoroughly enjoyed our meal and would recommend.
Heather Pymar . 2024-10-04
MORE AT Google
Attended here for my daughter’s birthday meal. On the whole the food was lovely, however my nephew who is Muslim watched the chef use the same pizza cutter they used on a pepperoni pizza then used the same cutter on his non meat pizza. On the whole staff were nice but our waiter a mature male was very rude! Huffing and puffing, not listening and rushing to the point 3 people had not been asked their drinks menu. On the whole I would love to come again, but I wouldn’t want that waiter again as really spoiled the atmosphere.
Charlene J . 2024-09-30
MORE AT TripAdvisor
Everything Great and Prices are cheap
Harun ALTAİR . 2024-09-29
MORE AT Google
Food was great but staff can be snobby
Saima Khan . 2024-09-27
MORE AT Google
Typical Italian restaurant with great food and wine. Lively atmosphere.
Peter . 2024-09-25
MORE AT Google
The waiters should be more careful and sensitive when interacting with individuals of different cultures and ethnicities when you're operating a restaurant in a multicultural country, unless you only accept certain dominant groups as your customers.
Smriti A . 2024-09-20
MORE AT Google
Good selection of menu items, tasty food. Excellent service from friendly staff.
Alison Sannio . 2024-09-16
MORE AT Google
Excellent food and good prompt service. We were a table of 15 and they accommodated us well.
Kellie Rowles . 2024-09-16
MORE AT Google
We received unkind service from an arrogant waiter, who pretended cannot hear us when we ordered but obviously we were pointing at the menu and ordering!
LINGKAI LIU . 2024-09-09
MORE AT Google
Honestly the food is not bad, the pastas and the risottos are okay but not worth it considering it will be spoiled by the service. And beware they charge you 10% for it where the food prices are way above average. When we asked to take it off as it was written as optional on the menu is when our experience was really ruined. They started asking what was wrong with the service and how they need that money or something. We were really confused as he came off quite rude acting like its required. If you really want the service charge just add it to the menu prices don’t expect me to pay for it when it’s optional. I actually was quite shocked by the audacity. Not coming here again.
Lara Bingol . 2024-09-07
MORE AT Google
⭐️⭐️⭐️⭐️⭐️ I had an amazing dining experience at La Galleria, and I have to give special recognition to Ledio for his outstanding service. From the moment we arrived, Ledio was attentive, friendly, and incredibly knowledgeable about the menu. He made excellent recommendations and ensured that everything was perfect throughout our meal. His genuine warmth and professionalism truly elevated our evening, making it memorable. If you're dining at La Galleria, I highly recommend asking for Ledio – his service is top-notch! Thank you, Ledio, for making our night so special!
Rakesh Dhillon . 2024-09-05
MORE AT Google
Self certified foodie here and this was SUCH an amazing meal. It was so authentic and every dish was perfectly balanced. Stumbled across this place by accident and it was the best surprise ever. Thanks for being so friendly and accommodating!
SophieElizabeth UK . 2024-09-03
MORE AT Google
A nice city based authentic Italian restaurant. The staff were helpful, happy to make changes to the menu items to our liking and the prices were reasonable. Will definitely come again!
Amish Unka . 2024-09-03
MORE AT Google
Visited for my partners birthday visited beforehand to leave a cake which when it was brought out the whole restaurant seemed to sing the food was exceptional as was the service the staff were attentive patient and knowledgeable when questioned. Would highly recommend and visit again only gripe is the stairs at the entrance are a tad on the epic side thank you for a wonderfuly epic evening .
shaun mcsweeney . 2024-09-01
MORE AT Google
Always a fabulous meal. Lovely staff too!
Care Manager . 2024-08-28
MORE AT Google
What a lovely meal. Would highly recommend this place. We had a pre theatre meal.
Andy Monkhouse . 2024-08-28
MORE AT Google
Probably the best meal I have ever had. This was better than any food I have eaten In Italy. I had scallops from heaven as a starter followed by an absolutely PERFECT steak and chips, Italian style. By the end of these two courses I was full. Erika took excellent care of us and served a few beautiful digestives after the meal. I will visit Birmingham just to take my family here. A massive thank you to all the staff. Italian wine, particularly the Chardonnay is the best in the world.
adam westwood . 2024-08-28
MORE AT Google
We visited this italain restaurant for the first time today .We had a trip to Birmingham from Nottingham and all we can say is that the food was lovely.Great wine,our mains dishes were linguine alla marinara,pizza for the kids really tasty and amazing flavour.The restaurant was nice and clean,open plan kitchen and the service was great very friendly.Highly recommend,we going to be back for sure !
Juli Kuka . 2024-08-26
MORE AT Google
The perfect food and the ideal location, the worst of all the service was served by a man who called himself the manager who treated us terribly and made comments about us at another table because it is one thing to not know how to express yourself correctly in English and another. It's not understanding what he says and if that man says he is so professional, you can't disrespect other diners for no reason, that's why I don't recommend this restaurant, yes for the food but not for the treatment of that man, says the manager, but it's a totally uneducated person
Juan carlos Llamas Vazquez . 2024-08-26
MORE AT Google
We were waiting to see Cris Isaak in the Symphony Hall and decided to have an Italian meal beforehand. It was a great meal, wine and the service was excellent. Fully recommended restaurant.
Mike M . 2024-08-26
MORE AT TripAdvisor
Met my sister in Birmingham, a halfway point for us. We went to La Galleria last time we met and found it superb. This time the service was much poorer. Food excellent, shame not served at the same excellent level. Service charge is included in the bill so needs to meet those expectations
Judith Knight . 2024-08-25
MORE AT Google
Excellent food, great customer service
Graham Harris . 2024-08-24
MORE AT Google
We decided to eat in this restaurant prior to attending the Chris Isaak performance in the Symphony Hall. We had a delicious meal and received great service throughout. We would fully recommend this Italian food restaurant..🤙
Mike Moffatt . 2024-08-20
MORE AT Google
Wonderful food, decent portion sizes, very attentive team but not too intrusive. Great all round
callum phillips . 2024-08-17
MORE AT Google
We arrived in Birmingham yesterday and were craving pasta. We decided to come here to eat. Riccardo was our waiter and he made the experience even better. His kindness and charisma give the place an additional point. We ate orichiete, lasagna and penne bolognese, spectacular. Just what we were looking for.
Esther Brotons . 2024-08-14
MORE AT Google
loved the atmosphere! good pizza and interesting meatballs. Next time I'll try the fish: I have finally seen huge calamari like in Italy
Luca Smerieri . 2024-08-14
MORE AT Google
This is my favourite Italian in Birmingham. Family run and owned . My daughter doesn't like chilli, so they cooked her dish without it as everything is cooked fresh. Nothing is too much trouble.
Jonathan Bird . 2024-08-11
MORE AT Google
A friend and I had been to the immersive Van Gogh and went to La Galleria for a late lunch. What a delight. We shared a Calamari starter - beautiful and more than enough for us to share. We both had swordfish as our main course - it was a large piece and the vegetables were served Al dente as I like them. We shared a cheese plate - which was very generous and more than ample. We had followed the advice of our waiter and the Sicilian white was amazing and my espresso was the best I have drunk out of Italy. We will return.
Liz F . 2024-08-10
MORE AT TripAdvisor
First visit to this restaurant in this location but I have used it in it’s previous location & I wasn’t disappointed,they have maintained their high standardsThe food is excellent,I had the swordfish as it’s not on many menus & it was delicious.The staff are friendly,attentive & helpful.A little gem,hidden away in the centre of Birmingham,go find it you won’t be disappointed.
Christine P . 2024-08-09
MORE AT TripAdvisor
We tried carbonara and margarita, they were both amazing! Very friendly stuff!!
Sinem Akyazı . 2024-08-09
MORE AT Google
In the city for 1 night for work, walked into thisblittle Italian gem. Italian music, staff, wine and genuine food that takes one back to an Italian holiday. Very reasonably priced, service in Italian slownpace manner which allows one to relax and enjoy the experience. Will definitely dine again when in the city.
Natalia Z . 2024-08-06
MORE AT Google
After having spent many birthdays here (my sister tomorrow, myself Wednesday,) we chose La Galleria again with friends. The food, as always, was delicious. However, on this occasion we felt pushed to order more wine (rather than leaving us to go at our own pace,) and forgive me, but I’m sure in the past we have been afforded some recognition for choosing to spend our birthday celebration here - a shared cake, or aperitif - but nothing. We then paid £10 tip each without a thank you. I’m not sure we will be returning next year or before.
Tess Thompson . 2024-08-05
MORE AT Google
The spaghetti aglio was absolutely delicious! All members of the family enjoyed their meals. The staff were friendly and helpful. Not too pricey. Food well worth it. Great atmosphere.
Jenna Silver . 2024-08-04
MORE AT Google
An excellent restaurant tucked away behind New Street Station and the main shopping area. An authentic Italian restaurant, both with the food and ambiance. We ordered a variety of dishes, both as appetizers and main courses: all excellent. The saltimbocca stood out in particular. A wonderful wine list, both by the glass and in bottles and reasonably priced. Very helpful and friendly service. Complimenti!
DoctorTraveller1959 . 2024-08-03
MORE AT TripAdvisor
The taste and presentation of La Galleria’s pasta dishes is among the best I’ve ever tried. Compared to other restaurants they provide good value, balancing delicious food and generous portions with reasonable prices. The service was generally attentive and friendly.
Paul “Bullacake” Jackson . 2024-08-01
MORE AT Google
Top notch dining experience. Delicious risotto as always.
Yahya Adnan . 2024-07-24
MORE AT Google
Stayed in Birmingham for the weekend with family and this place was a standout, it felt like we could have been in Italy! The ambience and quality of the food were a delight and the staff were incredibly friendly and welcoming, very glad we landed on this gem.
Hajir Kheder . 2024-07-22
MORE AT Google
Lovely food and great service. The spaghetti carbonara was brilliant and my friend said the chicken was the best she's had in a long time. Would definitely come back xxx
Beth nicholson . 2024-07-20
MORE AT Google
Brilliant, couldn't fault anything
Sab . 2024-07-19
MORE AT Google
The menu has lots of choice Staff really welcoming and attentive Reasonable price and great location Highly recommend
Chloe Kite . 2024-07-19
MORE AT Google
We were in Birmingham for a show so booked a table in La Galleria. First impressions when we walked in the door were not favourable. After going up the stairs we could see it was a very neat,tidy and clean restaurant. Food was excellent and good value although the desserts were overpriced. Service was good and water was provided upon asking. Male toilets could do with a revamp. Was asked when paying bill if I wanted to add anything on, I declined as there was already a 10% service charge added.
Linnet52 . 2024-07-18
MORE AT TripAdvisor
What a restaurant… it never fails to deliver the highest quality food … tonight was no exception.., in fact best yet. We have been with our family before but today we popped in for a quick pre theatre meal and told staff. They produced drinks and food within minutes of ordering. King prawn and calamari starter beautiful flavours, lovely light batter. Steak Diane and fillet steak alla Galleria cooked to perfection and delicious sauce. In and out in our required timings but not rushed by the team of brilliant staff. Too tasty to photograph… thought our empty plates were an incentive to go and try yourself! Sorry! Thank you La Galleria- we will be back!
Karen Lambert . 2024-07-13
MORE AT Google
We visited this restaurant for the first time, invited by a friend. The food was good, but we experienced rude service from one of the waiter. A middle-aged man came to take our drink orders, but when I asked for a moment, he repeated sarcastically, "You will let me know?" . We avoided this scene. Later, when we were ready to order, my friend asked him for best pasta recommendations. He rudely replied, "I don't know which pasta is good! My taste buds won't match yours." He refused to help with the menu and was generally unhelpful. Then he started serving us and at one point, he told me to remove my phone from the table, saying, "Phones should be in a bag, not on the table; this is basic manners." Immidiately we spoke to the owner about the waiter's behavior. The owner claimed it might be Italian humor, but we disagreed. Thankfully, the owner took over and served us personally, which we appreciated. However, we noticed the waiter was polite to other (white) customers, making us feel his behavior might be racially motivated. Despite the owner's excellent service, the waiter's rudeness ruined our mood. Staff like him need proper training, as even a good overall experience can be tainted by one bad interaction.
Fariha Rahman . 2024-07-12
MORE AT Google
Amazing food, service and athmosfere, real authentic italian restaurant. Love it.
Angel Mocanu . 2024-07-09
MORE AT Google
An Italian restaurant, their food is nothing short of delicious! We ordered lasagna, margherita pizza, and alfredo pasta Of course, the lasagna exceeded the rating as it was very delicious and we all liked it. The pizza was sweet, but the Alfredo was ordinary and had no distinctive taste. Their service was exceptional and their treatment was nothing short of wonderful. I have two children and they took extra care of us and alerted us to come out before nine for them. I think it is one of the best restaurants in Birmingham and it deserves it 💯
Abir Otb . 2024-07-04
MORE AT Google
Best italian food I had after moving to UK...
Jayani Salgadu . 2024-07-01
MORE AT Google
The restaurant is a 'hidden gem.' Beautiful and spacious inside and the waiter was very friendly and helpful. The portions were big and the food was extremely tasty. I can recommend the Tagliatelle with white wine and mushroom sauce. The mixed salad was a great accompaniment. Although we didn't have any wine they do have an extensive wine list. We all agreed that we would definitely be back.
Rachel W . 2024-07-01
MORE AT TripAdvisor
Another superb meal. Fresh hand picked crabmeat followed by red mullet. And of course the best fillet steak. Never fails.
Samantha McGinley . 2024-06-30
MORE AT Google
Rude waiter, basically said that this restaurant is not for us. Misunderstood the order and the meal was missing ingredients. Slow service and the chefs can be seen working unhygienically and wearing no caps. Avoid going here at all costs. Not worth it!
Ashish Thakkar . 2024-06-24
MORE AT Google
abs delicious food ,great staff extortionate service charge so be carefull apart from that excellent 👌
Ian Dunn . 2024-06-23
MORE AT Google
Probably a 3½ really. Friendly staff, food ok nowt brilliant but nice enough, BIG portions. Desperately needs a refurb though, v dated.
Alex Hurley . 2024-06-21
MORE AT Google
4.5 ⭐️ Ideally located in the city centre. The service was great with staff being friendly and efficient. The food we had, a pasta dish and the lasagne, were really tasty and authentic italian. I would recommend this place for a romantic date or relaxed catch up with friends around good food.
Theodora A . 2024-06-19
MORE AT Google
Excellent food, excellent staff, and always very happy to go to this great restaurant . 🍤🍝 🍕 🥗
Gloria Grigolato . 2024-06-16
MORE AT Google
If I could give this Restaurant 6 stars it would not be enough. The whole ambience of the place was modern classic Italian. Ricardo was such a professional waiter. The Manager/Owner Ermir was such a welcoming host and the waiting etiquette of both himself and Ricardo was of a supreme caliber. Next business trip to Birmingham I am back for more. Overall impression: Whow!!!! Amazing Risotto, Service impeccable, I highly recommend, Finally, Value for money was excellent. MAGNIFICO!!!!!
Eugene Kavanagh . 2024-06-14
MORE AT Google
Good service - uninspiring dishes.
Jack Stone . 2024-06-13
MORE AT Google
As this is going to be an unfavourable review, let me start of by saying that La Galleria is obviously popular and was very busy when we arrived at 7.30pm on a Thursday. You enter through a very un-prepossessing doorway then go upstairs to a large buzzy dining room. If you like pizza and pasta then you are likely to be happy, though the pasta we saw coming out was definitely old school and not the modern approach that you might find at Cafe Murano or Bancone. This certainly isn't 'modern Italian cuisine' - it's old school trattoria. But if you look for something more interesting on the menu, you may be in for a big disappointment - as we were. The Lady Orthopod and I dined with a friend up from London - we had met to go to the Victorian Radicals exhibition at the City Museum and Gallery. For starters TLO and friend from London went for the burrata. This came plonked on a plate of under-dressed rocket and under-ripe cherry tomatoes. Not a good start. And neither was my frittura mista: was this the delicately floured and fried selection of lovely fresh seafood the name conjures up? No it wasn't - it appeared to have been deep fried from frozen and coated in a really gritty fine crumb dressing. Not at all pleasant. For mains, TLO opted for sea bass fillets which she thought were frozen and not fresh. Whatever, they were dry and over-cooked. Our friend and I opted for the Vitello Milanese. The escalopes were super-thin and coated in the same gritty crumb coating. They felt like they had been fried from frozen; edible, but not at all pleasant to eat. By contrast, the spinach we ordered to accompany was the star of the show - a good portion, well cooked and served with an oil and lemon dressing. After this very unsatisfactory meal we didn't fancy puds, so when the dessert menu came we made our excuses and left, as they used to say in the News of the World. We won't be returning.
food_enthusiast666 . 2024-06-10
MORE AT TripAdvisor
Genuine Italian scran cooked and served by friendly Italian people in a family friendly restaurant. Efficient service and not part of a bland national chain which is always a positive. The fillet steak rossini was banging! Would highly recommend and will definitely be coming back.
Iain O'Hanlon . 2024-06-08
MORE AT Google
We were in Birmingham to see a talk at the Town Hall, and I was looking for a restaurant near to it for a meal before the show. I saw this place, and decided to book. What a good job I did! The welcome when we arrived was lovely, the staff were very attentive and friendly, and the food was fantastic! We shared a seafood starter which was great. I had a seafood linguine and my partner had steak. It was absolutely amazing food, we both really enjoyed it! I would even go as far as to say that it was the best seafood pasta I have ever had! The waiters were great, suggesting wine, and were very friendly. We did notice on the menu at the start that it said there is a service charge of 10% added to the final bill, so we did keep that in mind throughout our experience. As it was, at the end of the meal, I did not object to the charge at all, as I felt our experience here more than justified it. If we were in Birmingham again, I would book a meal here again immediately. Thanks so much!
steph . 2024-06-06
MORE AT TripAdvisor
Absolutely amazing food, I loved it here.
Warren Allen . 2024-06-05
MORE AT Google
Impromptu lunch, short visit, lovely food, made to feel very welcome, service with a smile. Live locally and didn't know this hidden away restaurant existed, will be returning in the near future.
Mark . 2024-06-01
MORE AT TripAdvisor
The experience here was disappointing, to say the least. I was denied any service, just because the person I came here with didn’t want to order from the main course, WHILE I DID. So if you want to dine here, you have to know it’s obligatory that you and anybody you come here with must order something from the main, otherwise, you'll be denied any service as well.
فهيمة . 2024-05-29
MORE AT Google
Really enjoyed our visit here, the food was delicious and the staff were attentive. Would definitely return.
Mo Ra . 2024-05-26
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in West Midlands
70 Opinions
Thanks to everybody for a wonderful evening for my aunt and uncle's 50th wedding anniversary, a special mention for Kitty who was excellent as always
474 Opinions
I was at this restaurant last week to celebrate a friend’s birthday. We were really astonished by the dinner, the service, and the atmosphere. We were served a lot of delicious dishes, especially the seafood. La uo The staff were very friendly and cheerful. We had a great time and would like to go back another day. I really recommend it.
3195 Opinions
What a wonderful find. The food was delicious, we had a main of monkfish and a starter of scallops, both were beautifully cooked and it was washed down with a bottle of pinot that was also first class. Would highly recommend, great service and lovely surroundings.
861 Opinions
Very good pizza and reasonably priced! Lovely for a family get together