Gusto in Birmingham

Bronea was very pleasant and helpful

We love Bianca! One of the best bottomless brunches we’ve been too. Loads of drinks to choose from one the menu: Bianca was ready to get our next drink order for us before we even knew we needed one. Such a great afternoon.

Very poor service staff very unhelpful food wait long time. Better going McDonald for better service.👎

Food and drinks were great. Our waitress Bianca was lovely, very attentive and friendly. Thank you.

Bianca was amazing! Super efficient at getting drinks and so lovely, 100% recommend!

Amazing- 10/10, service was amazing

Wonderful experience here today with staff who go above and beyond to go out of their way to help. Bianca was our server with a very sunny disposition and the most helpful and friendly manner. Thank you so much, you really made our visit a joy. 😊

Great location, great food. 10/10.

Table for 1 can always be a little daunting but Leah was a total superstar throughout. Great food, great wine, and cosy atmosphere

Amazing service one of best waitresses ever had.

Unfortunately the service was very slow. I asked for bread for the meatball starter and was given bread "crisps" when it was cold. I was then asked if I would like parmesan for my Carbonara ... it never arrived. Rather disappointing. They were very quick with the bill, however, which included 12.5% service charge and a "voluntary" donation.

Friendly staff (I love Bianea’s energy!), good food

Lovely dining experience - Charlotte was great & very attentive.

We had lovely food, but had to wait for it. Our main course took nearly an hour to arrive from finishing our starters. Despite free glasses of wine we were unimpressed by the tardy service. The wine list is astronomically expensive for mostly ordinary wines. The atmosphere was noisy and it was difficult to hold a normal conversation. Hard floors and a hard ceiling produce reverberation. Not nice...

Excellent food and service at all times

10/10 absolutely excellent! - will be back again!

Bianca was amazing! Friendly, funny and the service was great! Thank you!

Service was really good, server was very kind. Food was unfortunately terrible, waited a long time, then came out cold and tasteless. Wouldn’t recommend.

We had a fantastic lunch - great food and service was exceptional. I must give a shout out to Paulina, she could not have been more attentive. We will be back!

Paulina was sooo nice and made me feel so comfortable and welcome and her hospitality was beyond amazing

Portions were small for main courses not good value for money

Catered to our individual needs. Food was excellent with the exception of the seasonal greens which were bland and very tough to chew. Atmosphere not ideal with crying baby on the next table and pram pushed up against our table restricting access. As a mother of 4 i do understand but it would be better not to inconvenience other customers.

Working away in Birmingham, saw that Gusto was on the Amex rewards scheme, so popped in at 2005hrs on a Tuesday night. Asked for a table for one and was told they aren’t taking any more diners. Walked out and headed to alchemist, that’s when I saw that the other half of the Gusto restaurant was probably around 50% capacity. Pretty poor service and we wonder why the pub and restaurant industry is in trouble. With poor staff, what do you expect. Walked into alchemist and they were happy to get me fed and watered. Hopefully someone senior sees this review and sorts out the poor attitude of staff and their can’t do attitude.

Agnes has been our bestie tonight! Tommy she deserves a pat on the back😇

Lovely atmosphere - always friendly staff

Charlotte and Lukas were great hosts and made my birthday.

Fantastic service, we did a bottomless brunch and the drinks came out quickly. Even when we hadn’t finished the ones before they asked for our next order. The food was a good selection including a starter. I’d definitely recommend. We had a great time!

Lovely food and atmosphere. Bianea really friendly and accommodating

Bianea was amazing. Very friendly and accommodating. Will definitely return

food was lovely, some great vegan options and service by Charlotte was amazing! Would defo come again

Amazing service from the whole team, but especially Charlotte who was our server she is a credit to your team! food was great and they kept the bottomless drinks flowing! Thank you :)

Great service from Charlotte and delicious food

Bianca was amazing and super attentive. Such a lovely person and amazing service. Thank you Bianca!! (the risotto was great!)

Charlotte & Luca were great during bottomless brunch

Had a bottomless brunch here which was fab. Food was good and you can have bottomless cocktails. Our waitress was so lovely and attentive as she made sure we were topped up before our time ran out. Would defo recommend.

Charlotte was very friendly. Good food.

Bianca is always very nice and efficient

Wonderful experience from start to finish. Exceptional food and service, will be returning! 👌🏻

What to say..We were out for an engagement lunch and it was absolutely brilliant from start to finish. Ben who seated us was extremely friendly and knowledgeable. Wasn't phased with my questions regarding his recommendations. He clearly knows his stuff and is an asset to your business. It wasn't too busy when we arrived but got busier, however the level of professionalism remained a constant. Agne who served us was brilliant, she was friendly, chatty, warm and very attentive and didn't keep us waiting when taking our drinks/food order. Again, was happy to make recommendations, and again is an asset to your business. The food was amazing, drinks moreish and service outstanding. Thanks for making our special lunch even better. We will absolutely be back.

Great service from Charlotte and Lucas.

The service from Charlotte was great

Wonderful dining experience. Loved the aesthetic, the ambience, and the food of course! Wild Mushrooms had me drooling and I was just about to give into a second serving. From focaccia to pizza, everything was delicious. And of course, tiramisu was perfect finish to the meal. The staff were friendly and helpful with the recommendations. Absolute food coma experience for all the food lovers out there.

Agnes was lovely with the recommendations. The food was amazing. Loved the ambience too.

Agnès was an amazing and really kind waitress for us ! The food was also amazing

Fantastic ‘bottomless brunch’ experience. Attentive, friendly staff and delicious drinks- that kept on coming!! We had such a great time and will definitely return- thank you!

Saturday night 8:30 and not too busy , welcome was great and waiter/waitress offered attentive friendly service , the time to serve food let the evening down but food was good when it finally arrived , not my favourite Italian in Brum

We did the bottomless brunch and it was a great experience. one of the best bottomless i've done. Patty our server was so lovely and made us feel so welcome and gave the best service! Would definitely recommend!

Great bottomless brunch! Great food, great drinks and incredible service by Peggy - fast and super friendly. Definitely recommend the bottomless brunch here, well worth the money. One of the best ones I have been to!

Very delicious food and generous portion sizes. For vegetarian, Garlic bread and pasta are amazing.

Komal makes awesome cocktails. Highly recommended drinks, great hosting from karolina also. Highly recommend

Nice for a casual night out. Not too expensive. Staff always friendly and welcoming.

Went there at least twice for the Sunday roast. Food was above average. Service was good. The tableware was not clean while I also found a full pink lipstick on my glass.

Grayce was a brilliant host and very attentive and helpful.

I love this place, their food is delicious plus a top staff, Paulina was a star as always, her vibe and kindness is ❤️❤️❤️

Great location. Good atmosphere and attentive staff. Just let down by the food unfortunately. Limp salad, overly salted mains. Not the greatest attention to detail im afraid. Food served on chipped plates just isn't good either. Staff were lovely though so would go back for pizza.

Amazing service by Patrica! Best bottomless brunch we’ve been too! Highly recommend

Another great bottomless brunch. Portion sizes for bottomless a lot better compared to others in Birmingham! Patricia was very attentive and friendly. Thank you for making my 30th extra special!

I recently dined at Gusto Italian Restaurant and had a wonderful experience. The food was absolutely delightful, with the garlic petals starter being a smashing hit. I highly recommend the sticky toffee pudding for dessert – it was the best thing I had all evening! Although the bill was quite high, it was expected given the quality of the food and service. When it got a bit nippy, we asked if the air conditioning could be turned off, and the staff promptly accommodated our request. Overall, a very good experience at Gusto Italian Restaurant.

Amazing food and great people working there. First time and won't be my last

The restaurant itself is impeccably kept, with a charming and inviting atmosphere. The staff were exquisite—welcoming and attentive, adding to the overall pleasant experience. I tried a Sicilian arancino, though the menu referred to them as arancini, which suggests there should be at least two to justify the plural. Following that, I had a pepperoni pizza. The food was good, although I did notice a certain delay in being served(45mins on a Thursday evening at 8pm) compared to other tables....possibly due to the fact that I was dining alone? Despite the minor service delay, Gusto Italian is a place I would gladly return to in the future to further explore their cuisine.

A lovely venue with friendly staff, specifically Charlotte who was very kind and helped us pick our food. Large tables can drown out the noise a bit and make it hard to hear, but the venues decorations, seating and overall atmosphere are fantastic.

Glenn and Lucas were amazing and so much fun we had the best time !!! Cocktails were divine ✨️ thanks totia and craig Claire- says fantastic service and Lucy's abd Glenn is amazing ...thbakyou

Enjoyed a fantastic evening at Gusto with my work colleagues. The food, service and atmosphere in the restaurant were all excellent and I look forward to returning there in the future.

What a wonderful meal - start to finish - the staff are amazing here - so friendly and knowledgeable- the Manager also spoke to us to ensure all was well - a beautiful experience with family - Thank you Gusto !

Service was amazing! I would definitely recommend!

Food is over priced and tasteless. Got a Arachini literally one piece! Risotto was tasteless.

Amazing bottomless brunch. Drinks were flowing and the food was really good. Excellent service thank you so much for looking after us paulina!!

Lucas, Glen and Kamal were fantastic. Come here if you want the be cocktails!!!

Bar staff are so friendly and the drinks are great! Really recommend :)

Fantastic service from Lucas and Glenn, lemoncello sangria in particular was refreshing. Lovely atmosphere and great afternoon :)

Great service from Lucas, Glenn and Kamal!

We visited Gusto for our wedding anniversary. They have a great selection of Italian food on their menu with something to suit everyone. The staff were very friendly and welcoming, we were well looked after by Paulina who was very attentive and made sure we had everything we needed. I had the pan seared scallops for starter and my wife had the Garlic butter signature dough petals, both dishes were excellent. For mains we had the Scallop and Prawn ravioli and the spaghetti carbonara with some seasoned fries on the side, both me and my wife finished every last bite of our mains, they were very tasty and fresh. The seasoned fries were a big highlight for us! We saved some space for dessert and had the Nutella dough petals, the team surprised us with a special anniversary message on the plate which was a really nice touch. One of the best meals out we’ve had in a long time, thank you Paulina and the Gusto team for making our anniversary special!

Food slow (45mins for 1 pasta dish), barely warm and not all that when it arrived. Service average , the waitresses looked busy enough despite place being half full

Thank you Paulina for looking after us last night !! Came for birthday meal with my niece - Paulina remembered us from our last visit. Service was excellent & the food was delicious.

Great time with Lucas and Charlotte!

Lovely time. Lucas and Charlotte were great thank you.

Great atmosphere amazing service by Lucas and the team ! Recommended

Excellent food & service! Charlotte was really attentive!

Amazing service and great food, Charlotte was a great waitress

Lovely meal! Charlotte our server was excellent. Will visit again

Ava was very attentive, great service and lovely atmosphere

Great. Highly recommend. Thank you Ava for the fantastic service.

I came to Gusto for cheeky drinks with my parents after attending the Jamaica 0121 festival in the city centre. We were served at the bar by the lovely barman KAMOL! His cocktails skills are amazing! We had the disco rum punch and pink grapefruit spritz which were delicious! I highly recommend!

We went late afternoon so was quiet. Ben, the manager was doing table service. Really good and relaxed venue. You are made to feel welcome and appreciated.

Brilliant options and amazing staff! As a Muslim happy with the veg options and the Vegan Steak was SENSATIONAL!

Great time, lovely atmosphere. It was extremely busy on Saturday and Tommy was brilliant with the drinks and service. Was a fab time for celebrating a family birthday.

Charlotte was so beautiful and amazing best waitress thank you for the great service :) 🩵 £37 bottomless brunch with starter and main great value

Had such a fun experience here for bottomless brunch - Charlotte was so helpful and made our experience great!

Charlotte in Gusto Birmingham was so great and made our bottomless brunch experience amazing. 10/10, will be back again x

Love Charlotte, love gusto, 10/10 bottomless brunch 💗

I had a great experience during the Gusto Italians Bottomless Brunch! Charlotte was amazing and made the experience what it was !

Great bar staff make this our go to for a drink in the city. Always attentive and friendly.

Very good lunch, food excellent and good ambience. Our teenage grandson had the best pizza in ages! Charlotte looked after us well.

Great food in a classy restaurant near the cathedral. Tables a bit squashed but generally an attractive environment with pleasant waiting staff.

We recently visited the Gusto in Liverpool and loved it so decided to visit in Birmingham also but we were very disappointed. Although the restaurant itself is decorated beautifully and in a great central location, both the food and the service let it down. We had been sat down for about 15 minutes before anyone came to take our drinks order. One ordered we waited 45 for our starters to arrive! They were quite tasty. However the mains were quite a let down, we again waited quite a while for them to come out. I had a carbonara and the pasta felt slightly crunchy as though it hadn’t been cooked for long enough, everyone else had said their mains were disappointing also. A real shame as we’d had such a good experience in the Liverpool Gusto we expected the same here but it let us down. Unfortunately I wouldn’t recommend.

Charlotte you were amazing! A lovely waitress who made the experience very pleasant

Charlotte was really good as a waiter and helpful

Charlotte was amazing! Great service and great food!

Came for lunch today, Charlotte was an amazing server was so attentive, would definitely return with her as a waitress !

We really enjoyed ourselves and will be sure to come back next time we’re in the city! Our server was Jess and she was amazing! Jess recommended dishes for us from each section of the menu as we weren’t sure what to order and her suggestions were great!