Gusto in Birmingham

We visited Gusto for Valentine's Day and had an absolutely amazing meal. As a vegan, I was thrilled to have my first ever vegan steak—it was utterly fantastic and presented so beautifully. Every detail of the meal felt special, and the quality was outstanding. The staff were brilliant too—so friendly, kind, and welcoming, which really made the evening even more memorable. I honestly can't wait to come back again. Thank you, Gusto, for such a wonderful experience.

Terrible experience. Came here to celebrate a birthday and was met with awful service — completely ruined the mood. Food was disgustingly salty. Never coming back and strongly advise others to stay away.

We were looking for a restaurant with a varied menu and a peaceful ambiance. We found that at Gusto, and even more. Not only was the food absolutely delicious and the wine list excellent, but we were also extremely pleased with our waitress, Louise. We asked if we could dine at a slower pace with more time between courses, and this was no problem for her at all. She allowed us to set the pace ourselves. We were given all the time we needed, and she kept a discreet eye on us without ever making us feel rushed or pressured. Overall, we thoroughly enjoyed our evening.

Fantastic place! Watching the team work behind the bar was phenomenal! A real feel good atmosphere

Agnes provided great service and remembered our order without needing to write it down!! Definitely recommend this place

Grayce great service with a smile

Agnes served us, great food and great service, thank you!

I just wanted to say how much I appreciated the service we received. Agnes was friendly, attentive without being overbearing, and made the whole dining experience feel really comfortable and easy. She had great timing, knew the menu well, and genuinely made us feel taken care of. It’s rare to find someone so professional and personable at the same time—please pass along our thanks!”

Loved, loved and just loved the Fettuccine Mushroom pasta!!! The best ever pasta I had!! Highly recommended!!!

I had a great time at gusto,excellent staff and customer service by komal and Lucas.

Possibly the worst place we have ever eaten! Service was absolutely shocking. We were left at the front of the restaurant waiting to be seated for 10 minutes. 30 minutes we waited to order starters, the starters arrived and were finished before our drinks. Waited almost an hour for our mains, and the carbonara was inedible. I advised a member of staff of this and she simply advised that it is made the ‘traditional’ Italian way. I’m fairly sure Italians do not like to eat pasta so dry that they actually struggle to swallow it! Very poor food, even worse service!

Called in for a cocktail (or 2) and very well looked after by Lucas and Tom the excellent bar staff

The place, food, and staff were all nice. But there's a HUGE DOWNSIDE, which is that everything you order, even as little as a dessert, takes so long forever. At the moment, I'm waiting on my dessert, whilst also I waited about an hour for the food, I'm so disappointed that I don't want my dessert anymore and just wanna pay the bill and get out of this place. Will never return, will never recommend.

Food was very lovely, Agnes was attentive and helped us with a few photos as well!

Lovely resturant. Nice & friendly staff. Food was ok. The meatball starter was delicious. Had the platinum menu, great value for money. If I was a local I'd return often.

Had a wonderful time there for my birthday! Grayce was absolutely fantastic, it was an incredibly busy Saturday but at no point did she ever rush us. Thank you so much Grayce!

Gusto is a lovely place, Grayce our waitress was accommodating and approachable, food was delicious as were drinks, the only downside to our experience is it was a bottomless brunch but we didn’t get to order that many drinks in the hour and a half sitting. Other than that, fab!

Food was incredible. Our server Agnes was great. Felt very welcome.

Great meal in very attractive environment. Always enjoy coming here. My friend and I enjoyed our three courses - especially the sharing platter - and service was very friendly, speedy and unobtrusive. Will be back again! Thank you.

Agnes, our server, was really excellent!

Thanks to Agnes for her great service. We visited at a really busy time which showed a little in the time things took, and slightly noisy vibe. But I'd happily eat there again.

Lovely food and great service. Tanks Agnes!

Great evening, the service was excellent, thank you Agnes, you are exceptional at your job.

We booked for an 8.45pm sitting, the place was still full and had plenty of atmosphere. Food was amazing and our waitress was very attentive and happy.

Service was excellent and our waitress, Agnes, was very attentive. The food was not as great as expected but great atmosphere

Amazing service and grace is an amazing waitress!!

Grayce was an amazing waitress! She came over frequently to make sure everything was ok and we had drinks’

Wonderful customer service from Grayce. Definitely recommend x

Grayce was wonderful, very helpful and friendly, food was good but took time to get here . Good Ambience but very noisy

This restaurant is a lovely date venue and the food here is worth returning for! We had a wonderfully friendly lady called Agnes help us out today! We had a good laugh with her!

Grayce was a complete superstar. Very attentive and professional. The only downside was that the restaurant was very noisy.

Service was great, they gave us time and checked in to see that we were happy with the food.

Great food and amazing service from Agnes

Thank you for the great service Paulina!

Great service from Paulina, wonderful and friendly!

Brilliant food and a lovely warm atmosphere- Paulina was excellent, very friendly and welcoming.

Really enjoyed the food . The staff are flat out and very good. Absolutely no complaints and recommend. Just a little bit noisy.

Paulina our waitress was amazing!

Our server Grayce was so lovely, food was spectacular as were the drinks!!! Highly reccomend!!

It was a little bit loud but overall really good and Paulina was excellent and really nice!

I attended for a work meeting. Notably Agnes was a fantastic waitress. She was very attentive to the group, always checking we had drinks, but also very quietly so as not to disturb the presentation. The service was great. Food was delicious. Loved the atmosphere of the meeting room.

Grayce was a brilliant waitress and even though it was several weeks ago when we visited, I’ve held on to the QR code and wanted to express my appreciation

Paulina was great. Friendly and great at her job. Thank you.

Our waitress AGNES was excellent. Prompt at taking orders. Pleasant. Food arrived swiftly. My wife’s bruschetta was good. Dough on my pizza was a bit rubbery. Prices not cheap but I suppose par for city centre. Wood panelled walls - looked nice but contributed to it being a bit noisy.

Great restaurant, very busy and vibrant, maybe not one to visit if you want a quiet meal but it was Saturday night. Paulina our waitress was the best, very professional and efficient whilst also very friendly. Thank you for a lovely evening .

A disappointing experience for our first visit. Not an ideal seating table for a couple. Very loud and busy. Overpriced starter. Served with no base plate or dish and no cutlery. A bowl of water for finger washing after eating prawns was needed. The waitress was efficient and kind in sorting out a free drinks offer for us in the bar.

Wow! waitress Agnes was phenomenal! So friendly and welcoming, executed a perfect steak tartare at the table and couldn’t have been any better, if you have employee of the week/month then she gets our vote

Paulina has provided impeccable service throughout. Really impressive customer experience.

Food was okay, I had the mushroom risotto and crab fettuccine which both lacked flavor, the highlight was the mushroom starters! however the service and especially Agnes was brilliant! She was very attentive and really looked after us.

We had a lovely experience thanks to our waitress, Agnes. She was incredibly attentive, caring, and made sure we were well looked after throughout our meal. Her warm and professional service truly stood out. Unfortunately, the food itself was a bit underwhelming—lacking in flavor and not as enjoyable as we had hoped. However, Agnes' excellent service made our visit much more pleasant. Thank you, Agnes!

A lovely meal with fabulous staff. We’ll come again.

Dreadful experience. Seated, given a menu and then basically ignored for nearly 30 minutes, not even offered table water or a drink despite me making it very clear that I was ready to order. The only time I've ever got up and walked out in a UK restaurant. Went to San Carlo which is a proper Italian restaurant (where I should have gone in the first place)...go there if you want sublime service and amazing food, not here.

Dropped in on Saturday afternoon - fantastic attentive service from Agnes.

Great food, Agnes gave us a great and friendly service!

Lovely service from Agnes -thank you! Came here for a work get together not long ago, sea bass was delicious and thought to bring my partner with me next time. The sea bass, once again, did not disappoint!

Great food and great service, would highly recommend.

Fillet steak was terrible, I do not believe it was fillet, it was two pieces of incredibly thin meat, overcooked and covered in some weird melted cheese. At £35, this was way overpriced and extremely disappointing. I was with a client so unfortunately was not in a position to complain and cause any fuss so had to chew through it. Service was ok, atmosphere was mediocre. Definitely will not go back.

Excellent service, food and drinks. Would definitely return for lunch or dinner very soon. Paulina was absolutely amazing in her service, polite, friendly and knowledgeable. She made the lunch even more perfect and she should be commended for her professionalism and attention to detail.

Nice to be served by Paulina. Portions were nice and generous today.

Aquí cada semana para cenar. La comida siempre está en su punto El servicio recibido de la encantadora Agnes solo añade tonrhe sobre toda la experiencia.

Charlotte’s service was great and helpful lovely food

Food was delicious! Perfect portions and friendly staff! Thank you to Charlotte for making us feel welcome and looking after us 😊

Had a Sunday evening meal here, and would definitely recommend. However, whilst the food, wine and general atmosphere were excellent, as is so often the case, it was the service from Paulina that made the whole evening that much more special. We had a lovely evening, and given how nice it was, it was also superb value.

Recently visited the Birmingham branch of Gusto and had a beautiful meal. Food is always really good and the service is always exemplary and friendly. Special mention to Paulina who is so lovely and welcoming every time we visit.

Grayce was lovely and very polite and helpful x

Really enjoyed the roast sharing board Service from Grayce was amazing

Muy decepcionante, no volveremos. La comida era solo mediocre - la lasaña no era tan buena como compro en Tesco - y el ambiente en el restaurante era muy pobre. Estábamos sentados en una sección en la que no nos habíamos sentado antes, y las mesas estaban apretadas juntas y el ruido de las otras mesas era horrible, no es lo que espero en una comida cara con amigos. Simplemente no podíamos escuchar lo que alguien decía. Evita este lugar si esperas poder tener alguna conversación con amigos. Me siento totalmente estafado.

It was really loud within the restaurant. I had crab pasta and there wasn't much crab within the dish. It wasn't very flavoursome either. If there hadn't have been fresh chilli and chunk.of lemon I would say it was bland. The 10%tip that was added to the bill was in fact, nearly 15%. We were in a rush otherwise I would have complained. I will not be returning.

Amazing service from Paulina - kind, attentive, and made the whole experience enjoyable. Thank you.

Lovely and bright inside, nice atmosphere and music, Grayce who was serving us was lovely :) Also delicious food!

Service from Grace excellent .She enabled a move to a less noisy section .Not great vegetarian options though the quality of the food was good .

Agnes had a great customer service and she take us a picture just like a professional photographer. Food are great too.

Grayce was really great. She was super quick with ordering as we were on a time limit. Food was also SO good

We had an amazing brunch, if not the best we’ve had in Birmingham! Paulina was amazing and never let us be without a drink. Definetly recommend xxx

Agnes was fantastic, very attentive and friendly.

Paulina was great, such a nice hostess with brilliant customer service, loved it!

Very pleasant evening, beautiful ambiance, warm atmosphere and intimate. Grace was my waitress this evening and was extremely personable, attentive and pleasant. Food was delicious and served hot too. Would recommend for an affordable intimate meal.

Served by Paty, she was lovely and very friendly. Very informative about the menu. I had the carbonara and my partner had the Ribeye steak- medium rare. Both were cooked to perfection. Will return again

Nice relaxed atmosphere, Paulika was very knowledgeable about food and drink and very friendly.

Lovely meal, good selection on the menu. Friendly staff, very welcoming. Great value would highly recommend.

Very welcoming staff and a comfortable atmosphere.

Grayce our waitress was lovely and amazing food and service

Great service from Grayce, food was excellent.

Had an amazing bottomless brunch at Gusto! Grayce was really helpful and went above and beyond to help us. Would definitely recommend!

Paulina was a great hostess and we had a great time.. thank you.

Romesco salad was brilliant. Will be coming back for that

Paulina was fabulous and the food is delicious! Especially the carbonara x Will definitely come again

Pizza and carbonara great. Grayce was lovely

We dined here for Valentine’s day and absolutely loved it! Beautifully decorated, the restaurant had a welcoming atmosphere, made all the more better by our waitress Bianca, who was so friendly and attentive! As a vegetarian I had no trouble finding suitable food, and the dishes we had were delicious. We will definitely return in the future!

Came here for valentines, as I previously had came last year and it was really good, but I was left disappointed when I ordered my main, as I ordered the lemon and herb chicken it arrived burnt, when biting into it I ended up hurting my teeth. The waiter took this away and replaced it with a new one but had to wait twenty minutes and my partner had already ate his food by the time mine arrived. I don’t know if it’s because it was busy the reasoning behind this, but spending £120 pounds and this to happen wasn’t the best of experiences. This experience has made me question whether it’s worth returning here for food again.

Paty was so attentive and very friendly

I absolutely loved my time last night at Gusto in Birmingham, the food, the service, the staff were all 10/10. Our server was Bianca and she couldn’t have done more for us, was top quality. We were treated so well and will definitely be returning.

“I had a fantastic dining experience at this restaurant! The food was absolutely delicious, and the atmosphere was warm and inviting. A special shout-out to our waitress, Agnes, who provided outstanding service—she was friendly, attentive, and made sure we had everything we needed. Her warm smile and professionalism truly enhanced our evening. Highly recommend this place, and we’ll definitely be coming back!”

Favourite bottomless brunch spot in Birmingham. Will continue to come back - highly recommend!

Great spot for food and drinks, great service. Special thanks to Agmes our waiter who was brilliant.

great bartenders, super friendly and great service :)

Food was amazing and Paulina was fantastic 🌟

Bianca was amazing, quick service, friendly and knowledgeable about the menu. The food is the best, we love coming here time &time again.

Food and drink was brilliant, and Paty was a kind and thoughtful server :)

Paulina our waitress was fantastic, we liked the starters, my main of carbonara however was cold, asked for another to be made and wasn’t much better