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4.4

Based on 2.995 opinions finded in 4 websites

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Nº 1073 in 4016 in Birmingham

Nº 34 of 98 Italian in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..roastcheesegarlicchickenpaycarbonarapastabeautifulmustcookedmeatbassoldpotatopizzascallopsrisotto

comment_iconOpinions

Food was excellent, we ordered the risotto and chicken with gnocchi and romesco sauce! bianca was great! Really friendly, super knowledgeable! Definitely will be back!

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bridie scullion . 2025-01-31

MORE AT Google

food was great! we really enjoyed our experience as blanca was so lovely!

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Angelina Anwar . 2025-01-30

MORE AT Google

Had a lovely experience at Gusto Italian. Stand out thing for the evening was Bianca. She was a great host, she remembered my mother’s birthday and brought out a surprise birthday cake. She was great with all of us. We had amazing rapport about Portu, Lisboa and Faro.

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Jag Singh . 2025-01-30

MORE AT Google

Lovely meal out with 50% off for January. Always feels like a luxurious experience and they are very good with kids. My son loves the make your own pizza from the children's menu!

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Emily Street . 2025-01-28

MORE AT Google

Arrived at 8.55 pm in Englands second city at Gustos . Open till 10 but refused to serve us food . Useless

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William Yeomans . 2025-01-28

MORE AT Google

I had went for a meal yesterday with my family and the service was amazing. I had been served by Charlotte who was lovely she made sure she gave us recommendations off the menu and delivered a top tier service which made the experience even better, really enjoyed the food and the atmosphere within. Would definitely visit again

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Shawty X . 2025-01-27

MORE AT Google

I eat here quite a lot with my partner and always ask to be served by charlotte. She is a lovely, welcoming waitress and always makes our experience 10/10!

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Ashhh & Asia . 2025-01-26

MORE AT Google

Delicious meal, amazing atmosphere and Agnes gave us great service. Highly recommend

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Ed Brockwell . 2025-01-25

MORE AT Google

Great catch-up over delicious food! The manager and staff were all friendly and Agnes was our server.

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ske p . 2025-01-25

MORE AT Google

Charlotte was fantastic in serving the group of us,Very polite answered any questions regarding the food.Would fully recommend.

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Barry J . 2025-01-23

MORE AT Google

We booked an early dinner ahead of the Strictly Come Dancing tour. Venue and service was good, but sadly some of the main meals were lukewarm and my meal was cold in the centre. A replacement meal was provided and a discount offered….just slightly disappointed.

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Becky Meaton . 2025-01-21

MORE AT Google

Always love visiting, amazing service and the food and desserts never fail!🫶🏻

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Alisha Khaliq . 2025-01-21

MORE AT Google

For the price, I was expecting something better than what we were served. The carbonara wasn’t good. I only ate one bite, and couldn’t eat anymore. The service was good, though, and the place was relaxing. Sadly, the food we ordered wasn’t good.

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Kazuko Otsuka . 2025-01-20

MORE AT Google

We visit yearly during our strictly weekend and normally wonderful food and atmosphere. This time a silly table so small you could actually fit plates and glasses. Food inedible and no recognition of poor quality that was glaringly obviously as soon as you put good on table. Extremely disappointed and will be finding another restaurant next year.

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Lorraine Little . 2025-01-19

MORE AT Google

Agnes was absolutely amazing, she had so many tables and was keeping on top of it whilst being friendly!

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Jake Marsden . 2025-01-18

MORE AT Google

Agnes was a lovely server and we had a very nice time

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Abbie Kennard . 2025-01-17

MORE AT Google

Agnes was very attentive and friendly and the food was incredible

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Steve Element . 2025-01-11

MORE AT Google

As a vegan, I have to say this is one of my favourite restaurants in the city. Plus the service is always exceptional. Thank you Paula for looking after us and for the matcha latte!

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Miller_Muses . 2025-01-11

MORE AT TripAdvisor

We must commend LIA for her outstanding service. She was friendly, attentive, and made sure everything was perfect throughout our visit. Her warm demeanor and professionalism truly enhanced the dining experience. Thank you for making the evening special! We will definitely be returning and recommending this place to others. Keep up the great work!

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Stephanie Youssef . 2025-01-11

MORE AT Google

The restaurant is very noisy with echoing..The food is very average. My veal escalope came with just roast potatoes and no sauce. According to the description is should have been warm potatoes salad, wilted spinach and white wine jus. The meat was dry.

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Elvira A . 2025-01-10

MORE AT Google

Me and my daughter had the pleasure of once again enjoying first class food on Sunday, were do I start first of all we were greeted by a kind and welcoming waitress. The place is absolutely stunning interior is amazing and the place is warm and welcoming, we started of with a delicious non alcoholic mojito then we went straight into main course. I had a roast pork dinner and my daughter had pasta and Caesar salad the food is amazing, the pork was so tender and juicy. Everything was cooked to perfection and good portion size, the food is still has fabulous has it was in 2019 when we first ate there. I can't wait to get back there soon

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Susan Yorke . 2025-01-10

MORE AT Google

Excellent food ,lovely restaurant, very friendly service

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Anthony Fitzpatrick . 2025-01-09

MORE AT Google

Beautiful venue with attentive service and really great food

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Alison Jones . 2025-01-08

MORE AT Google

I love this place, their food is delicious plus a top staff, they are all amazing as always!

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Elena Cotoi . 2025-01-07

MORE AT Google

From someone who has lived in Italy, the food tasted fresh and left nothing to be desired. I can't fault it.

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Juan Fonta . 2025-01-05

MORE AT Google

Patty (or Patricia) was serving me and was absolutely phenomenal, so helpful with recommendation and the food was amazing

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angelika ostrowska . 2025-01-04

MORE AT Google

Great evening good service and good food.

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geoffrey green . 2025-01-03

MORE AT Google

A lovely evening in Gusto Birmingham. The dough petals with garlic was delicious and the sea bass divine

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Michael H . 2025-01-01

MORE AT Google

Usually like this chain, part of our meal arrived wrong so took time to correct. Staff were attentive but with christmas crowds a few mistakes but was expected. One waitress was particularly kind to our daughter which was lovely.

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Madeline Cozens . 2024-12-30

MORE AT Google

Food was very tasty. Was easy to get a table on a Sunday evening at 7:30pm. Serving staff were great, especially Paulina our waitress who was very helpful.

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Lily . 2024-12-29

MORE AT Google

Lovely afternoon and evening spent with friends. Shout out to Glenn and Lucas - fantastic service from both.

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Lucy McKinney . 2024-12-29

MORE AT Google

Glenn and Lucas were absolutely wonderful, fab cocktails, look forward to coming back.

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Georgina Grainger . 2024-12-28

MORE AT Google

Fantastic bottomless brunch with Glenn & Lucas

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Victoria Grainger . 2024-12-28

MORE AT Google

I recently visited Gusto with a large party and had a mixed experience. The starters were excellent, and the service stood out—our waiter went above and beyond to ensure we had a pleasant evening. Unfortunately, the appetizers fell short of expectations. Several guests who ordered medium-rare steaks received them rare instead. While the kitchen did take them back to cook them to the correct temperature, this took a significant amount of time. Additionally, while most of the food came out together, the pizza took even longer than the steaks that had been returned, resulting in us eating at different times. That said, the wait staff were terrific. They apologized sincerely, and the manager offered a discount on the bill, which was appreciated. It’s clear that the kitchen was the primary issue, as the front-of-house staff worked hard to address the problems. Despite the hiccups, Gusto shows promise. With better coordination from the kitchen, it has the potential to deliver a much better dining experience. I’m open to giving it another try in the future.

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Randeep . 2024-12-23

MORE AT Google

Starter and desserts good but the turkey Christmas main wasn’t very good

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James Harris . 2024-12-23

MORE AT Google

Agnes kept the drinks flowing really good highly recommend

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Ryan Hall . 2024-12-21

MORE AT Google

Had our work Christmas meal here last week and it did not disappoint. Service was on point and staff very attentive and friendly. Nothing was too much trouble and the food was of a high quality. The restaurant had a lovely festive feel to it with crackers on the table and plenty of decorations. We were sat in the window so had a great position for our group. Thanks again to the Gusto team for one of the best Christmas meals we've had. Highly recommend, would go again!

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Sarah Osborne . 2024-12-17

MORE AT Google

Lovely ambience in here, and so classy. Went here for my birthday and recieved a complimentary happy birthday plate with a brownie! Had a free drink with my meal as they had poured extra of the cocktail. Our server Paty was ever so lovely. Would recommend to anyone!

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Ella Findlay . 2024-12-16

MORE AT Google

Food was nice but very small portions and bit pricey they charged us 1.00 for charity with out our consent and the waitress was a bit full on Won’t be going back sorry

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darren jeffery . 2024-12-15

MORE AT Google

Waited over an hour for food, when it did come it was the wrong meals. Another half later we got our meals. Food was great when it did come.

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Garrath Bond . 2024-12-12

MORE AT Google

Bianca was the best server we have had at Gusto - made our lunch extra special.

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Dawn Sully . 2024-12-07

MORE AT Google

Our waitress today was Bianca and she was absolutely amazing! Very funny and good at her job. Food was amazing and a lovely atmosphere. Would definitely recommend!

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Madeleine Kemp . 2024-12-07

MORE AT Google

Agnes provided great service, she consistently checked up on us and was able to have a laugh with us

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Chloe Howe . 2024-12-06

MORE AT Google

I booked a table for 10 to celebrate a birthday. The table was booked months in advance and a huge shout out to Janki who was responsive to all communications and helpful with menu and drinks choices. There are options for menu and drinks packages which were just perfect and excellent value. My booking was for 2:30 and although the table was not ready when I could see that the restaurant was very busy and we were happy to wait. And the wait was worth it. The food was absolutely gorgeous. My guests had various dishes including humous, dough petals, sea bass (very highly rated!) and chicken breast. Not one complaint amongst 10 people. The food was excellent but it was the service that made it a five star experience. We were looked after so well by Agnes. Such a brilliant sense of humour, she kept us laughing whilst professionally dealing with our requests (including an allergy). Very attentive! There was a small mix up with the bill at the end but this was cleared up super quickly by the Manager. We all had a lovely time and wouldn't hesitate to book again for a large group.

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silvergirlracer . 2024-12-03

MORE AT TripAdvisor

Good food and good vibes. Paulina helped us well with suggestions

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Saumya Prasad . 2024-12-02

MORE AT Google

Top class service and food, would definitely go again.

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Rakesh Gordhan . 2024-12-02

MORE AT Google

Lovely place, excellent service from Charlotte. Felt well looked after on my birthday! Thankyou!

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Victoria Bullock . 2024-12-02

MORE AT Google

Fabulous, friendly bar. Great vibe, and excellent attentive service from Charlotte! Would highly recommend 👌. Oh and, child friendly too - at lunch time anyway!

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Mike Tunley . 2024-12-02

MORE AT Google

Delightful lunch at Gusto, Excellent food and wine. Impeccable, friendly, engaging service from Paulina who made the lunch just perfect.

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Paul Nethersole . 2024-12-02

MORE AT Google

Am a regular. Lovely waitress, food good. Incorrect food order lost a star alas. Love the dough petals!

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Jo H . 2024-12-01

MORE AT Google

A lovely restaurant and Bianca was so sweet and helpful

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Lea Trouble . 2024-12-01

MORE AT Google

Lovely atmosphere and Paulina was very attentive!

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Clarece Maher . 2024-12-01

MORE AT Google

Grayce was lovely and knew everything:)

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Emily Ann . 2024-11-30

MORE AT Google

Grayce, very friendly and polite, a true representation of customer service. Great service,

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Rajiv Soni . 2024-11-30

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Fabulous food. Very hot in the restaurant though as such a busy evening.

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Lindsey Morris . 2024-11-30

MORE AT Google

The food was amazing, and our server Agnes was great. Second time we’ve been back to Gusto and we will be returning for sure.

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Jay Jones . 2024-11-30

MORE AT Google

Agnes was very friendly, great service, lovely food

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Jayne Hunt . 2024-11-30

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The food was lovely and the person who looked after us, Agne, was very professional. We had a wonderful service.

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Sabina Fayle . 2024-11-29

MORE AT Google

Fabulous meal and service. Special call out for Bianca for her friendliness and service

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Edwina Connell . 2024-11-26

MORE AT Google

loved our visit here, agnes was really helpful with talking about the menu and service in general. will definitely come again!! great value for amazing food :)

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roshni mullins . 2024-11-24

MORE AT Google

Bianca who served us was wonderful. We had a wonderful time and the food was excellent.

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Jonathan Thorne . 2024-11-24

MORE AT Google

Excellent standard of food, and Paulina was very professional with a high standard of customer service, thanks, we all enjoyed the evening

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Michelle Ramsay . 2024-11-24

MORE AT Google

Please employ more staff like Paulina. Paulina provided the perfect service. Thank you Paulina!!!!

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Sotos Generalis . 2024-11-23

MORE AT Google

Paulina was very friendly and the food was amazing!

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Jane Addle . 2024-11-22

MORE AT Google

Great meal and service. Nice location by the Catherdrel. Good gluten free options. Wine is on the expensive side. £45 for Chianti

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cottaa14 . 2024-11-21

MORE AT TripAdvisor

Excellent service grom Paty and team 🙌

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Ben W . 2024-11-21

MORE AT Google

Wonderful impromptu lunch. Bianca was a wonderful host and was very attentive. Would certainly visit again!

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Philippa Kerfoot-Ross . 2024-11-20

MORE AT Google

Amazing, impromptu lunch. Stunning lunch with an amazing server. Bianca. Amazing food and a fabulous atmosphere. Will be our go to place on our next Birmingham visits

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PKR . 2024-11-19

MORE AT TripAdvisor

Agnes was amazing!! Quick service, superb food and lovely atmosphere. Really has a Christmas vibe too. A special evening was had by the Howden team 🥂

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David Smith . 2024-11-19

MORE AT Google

10/10 amazing place and the food was on 🔥

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Tony Sangha . 2024-11-17

MORE AT Google

Bianca amazing. Credit to your business

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Rob Rafferty . 2024-11-17

MORE AT Google

Amazing food. Paulina was fabulous and attentive. The vegan steak is a particular highlight. Couldn't reccomend more.

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Alfie Roberts . 2024-11-16

MORE AT Google

Lovely service, Long Island iced tea was nice

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Amy Dobson . 2024-11-16

MORE AT Google

Amazing service from Agnes, wonderful atmosphere. Great food!

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Alice Coote . 2024-11-16

MORE AT Google

Agnes was amazing. We didn’t have to wait and she was attentive and accommodating of all of our needs. Agnes is a star.

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Pooja Dhanda . 2024-11-16

MORE AT Google

Paulina was such a good host, very accommodating, friendly and made the experience. The food and drinks were brill.

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Oliwia Willetts . 2024-11-16

MORE AT Google

Festive bottomless brunch was perfect, excellent food and excellent service.

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Katie Thwaites . 2024-11-16

MORE AT Google

The bottomless brunch is brilliant! Paulina was fantastic in making sure we were topped up with our drinks and made sure we were well looked after! Would highly recommend

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Mundana Motlagh . 2024-11-16

MORE AT Google

We explained to the team that we were on a tight turnaround as we were on route to a concert. Bianca looked after us and she was superb…she made sure our order was dealt with promptly and we were done in good time. Great service and good food. thanks again Bianca.

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Naomi Chapman . 2024-11-14

MORE AT Google

Paulina was very friendly and efficient

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george woods . 2024-11-14

MORE AT Google

Great service and good food. Big thanks to Bianca

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Tom Stanford . 2024-11-13

MORE AT Google

Dropped in for bite on way to children's hospital with small wheel chair. Paulina couldn't have done more to help. Great service and food. Thank you.

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Christopher P R . 2024-11-13

MORE AT Google

Nice and warm environment located a stone's throw from central square Food was tasteful and prices are above average but normal for that part of town Bianca served us and she was really efficient and friendly Overall a nice experience

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ΒΑΣΙΛΕΙΟΣ ΠΟΥΛΙΑΝΙΤΗΣ . 2024-11-13

MORE AT Google

Amazing meal with amazing service. Bianca was the perfect waitress :)

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Prab Rai . 2024-11-13

MORE AT Google

Garson çok ilgiliydi ve güleryüzlüydü, sürekli bize yardımcı olmaya çalıştı. Paulina’ya burdan selam söyleyelim ilgisi için. Ana yemek olarak risotto ve pizza söyledik ikiside gerçekten harikaydı. Sadece ara sıcaklar biraz orta seviye. Brushettayı beğenmedik domatesler lezzetsizdi ekmekte çok kuruydu. Hizmet güzeldi.

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yazgı yaylak . 2024-11-11

MORE AT TripAdvisor

Grayce was fab. Was very loud initially. We had a table at short notice and the staff were really kind and helpful.

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Davinia Bennett . 2024-11-09

MORE AT Google

Staff were so lovely nothing was too big of an ask, we were looked after by Grayce!

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Emily Venables . 2024-11-09

MORE AT Google

Beanca was amazing she is an asset to you her customer service is amazing I can’t praise her enough. Our meal tonight was amazing the food out of this world. (We both had steak) Will be back again. Amazing place would Recommend. Please make sure beanca is recognised for her service. Thank you and well done

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Vicky Lowe . 2024-11-07

MORE AT Google

Great service and food. Very attentive dealing with food allergy. Highly recommended.

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Martin King . 2024-11-04

MORE AT Google

Bronea was very pleasant and helpful

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Andy Eden . 2024-11-03

MORE AT Google

Very poor service staff very unhelpful food wait long time. Better going McDonald for better service.👎

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David Hughes . 2024-11-02

MORE AT Google

We love Bianca! One of the best bottomless brunches we’ve been too. Loads of drinks to choose from one the menu: Bianca was ready to get our next drink order for us before we even knew we needed one. Such a great afternoon.

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Sarah Longstaff . 2024-11-02

MORE AT Google

Bianca was amazing! Super efficient at getting drinks and so lovely, 100% recommend!

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Morgan McCuskey . 2024-11-02

MORE AT Google

Wonderful experience here today with staff who go above and beyond to go out of their way to help. Bianca was our server with a very sunny disposition and the most helpful and friendly manner. Thank you so much, you really made our visit a joy. 😊

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Leanne Brereton . 2024-11-02

MORE AT Google

Great location, great food. 10/10.

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Tom Bagnall . 2024-11-02

MORE AT Google

Amazing- 10/10, service was amazing

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Dan Payne . 2024-11-02

MORE AT Google

Food and drinks were great. Our waitress Bianca was lovely, very attentive and friendly. Thank you.

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Ellie Brown . 2024-11-02

MORE AT Google

Table for 1 can always be a little daunting but Leah was a total superstar throughout. Great food, great wine, and cosy atmosphere

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Shona Drummond . 2024-11-01

MORE AT Google

Amazing service one of best waitresses ever had.

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Sarah Shove . 2024-11-01

MORE AT Google

Unfortunately the service was very slow. I asked for bread for the meatball starter and was given bread "crisps" when it was cold. I was then asked if I would like parmesan for my Carbonara ... it never arrived. Rather disappointing. They were very quick with the bill, however, which included 12.5% service charge and a "voluntary" donation.

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Anne Arrowsmith . 2024-10-30

MORE AT Google

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