Based on 3.154 opinions finded in 4 websites
Based on 3.154 opinions finded in 4 websites
Nº 963 in 4016 in Birmingham
Nº 33 of 98 Italian in Birmingham
Opinions
Our server Agnes was excellent! Very attentive and great knowledge of the dishes
Sam Cloherty . 2025-06-01
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I recently went for a bottomless brunch, and it was absolutely wonderful. The cocktails were fantastic, and the food was delightful. Grayce provided some of the best service I've ever had. She was always available to refill our cocktails and made sure our experience was enjoyable. Truly, she was the highlight of our visit! Amazing job, Grayce - keep it up!
STB . 2025-06-01
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Slightly to loud. My husband is slightly deaf so felt like I was shouting. That aside it was very vibrant, lovely decor. Will definitely come again.
Darren Flynn . 2025-05-31
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Grayce was amazing, it was a birthday celebration! She couldn’t be any more helpful 10/10
Meganne Male . 2025-05-31
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Food was delicious, atmosphere was lovely and our server Grayce went above and beyond - thank you!
Carly Temple . 2025-05-30
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The pasta and the Cesar salad was good, the Tiramisu was delicious,and best which I had tried. The server Agenes guide us and serve well & friendly.
Raj Karnikar . 2025-05-30
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I loved the service it was perfecto miso and the food tells another story it was excelente especially the kids brownie and I also want to give some feedback on Maria thank you for always informing us about my pizza and she also delivered it in a decent time and also I want to recommend the big fake but beautiful olive tree plus the cafe looks exotic when you enter and I would totally say that if you come here you will have an amazing experience.
Dhuha Awad . 2025-05-29
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Sadly the evening was disturbed by an extremely noisy table next to us. Shame, as the food and service were super.
Steve Miller . 2025-05-29
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The food was good but I thought it was over seasoned. Paulina, our waitress was lovely. Perfect balance of friendly engagement with letting us get on with our own party. Good sized portions. Overall, a very pleasant weekday business dinner.
Pekka Puupää . 2025-05-27
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I think it is taken by reservation but they had availability around 20.30 on weekdays so we didn't wait. We ordered calamari, tartar, pizza, hummus (a bit salty in my opinion), cheese filled ravioli, dough petal. All of them were very tasty. The blonde woman who took care of us was very sweet and helpful. We told her we don't consume pork products and they helped.
N. Kartal . 2025-05-27
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Thank you paulina. She is fast and kind. Even though we had little english, he understood what we said very well. She was helpful. The food was really good
Ozgur Kartal . 2025-05-27
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I was surprised how quiet it was for bank holiday! I've had a lovely and romantic evening with my partner. The food was divine and the staff were attentive and polite. I really enjoyed myself, thankyou for the lovely meal!
Lily M . 2025-05-25
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Nice vibe. Doesn't matter if you are dressed up or casual.
Liz Donaldson . 2025-05-17
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Wonderful service from Charlotte at our bottomless brunch! Always checking to see if we needed more drinks and super attentive! Thank you!
Gemma . 2025-05-17
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Fabulous birthday meal. Our waitress Agnes was brilliant; very knowledgeable and understanding of my dietary requirements. Highly recommend!
jayne Woodall . 2025-05-17
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Amazing bottomless brunch, service was great Charlotte was brilliant keeping our drinks topped up! Defo recommend for a girls afternoon
Sarah Timmings . 2025-05-17
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Perfect place to celebrate my birthday! Charlotte was amazing, kept us topped up! 🥂
Lisa Bullivant . 2025-05-17
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Very nice service and nice atmosphere! Our server Agnes was amazing :)
Manpreet Sahota . 2025-05-16
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Lovely food and Grayce was amazing!
PRECIOUS SHANTELL OSARIEMEN AMADASUN . 2025-05-15
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Great food, and lovely service. Thank you to Grayce
Rebecca Waldron . 2025-05-15
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Went yesterday for my 40th birthday for a bottomless brunch. The staff were Amazing. Ben the manager on the day and Paulina our waitress were brilliant. I’m quite fussy as I have a restrictive diet but they went above and beyond for us. The food was exceptional as were the drinks. Nothing was too much effort for them. I’ve been going to this restaurant for a long time and have never had a bad meal. Highly recommend
Hannah Thorpe . 2025-05-11
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Great restaurant and food. Staff were very professional, we were served by Agnes who was a complement to the restaurant. It was very busy when we visited (and noisy), do definitely worth booking in advance!
Aidan Grubb . 2025-05-10
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Gracyce went above and beyond, very attentive, food was lovely 👌🏾
Chris Vincent . 2025-05-10
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Excellent food and good service. The saffron and prawn risotto was absolutely gorgeous.
Stephanie Pote . 2025-05-10
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Agnes had great customer service and speedy service
Ewan Bryan . 2025-05-09
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Paty was our host. She was fantastic. Great service, very friendly. We were on a bottomless brunch and Paty come round very frequently asking how we were getting on and if she could get us anymore drinks. Fantastic afternoon and will definitely return!
Tom Bailey . 2025-05-09
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Grayce was super sweet and such an amazing host. White chocolate espresso martini was also so nice
Nishma . 2025-05-08
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The service was great, we were served by Grayce and it was absolutely lovely. The food came fast and tasted great and the decor was pretty but cosy.
Marsh M . 2025-05-08
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Food was lovely and Atmosphere is very nice just a bit of walk to the ladies room other than that service by Grayce was a really great she’s so polite , patient and kind 😊.
viccaa l . 2025-05-08
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We visited Gusto for Valentine's Day and had an absolutely amazing meal. As a vegan, I was thrilled to have my first ever vegan steak—it was utterly fantastic and presented so beautifully. Every detail of the meal felt special, and the quality was outstanding. The staff were brilliant too—so friendly, kind, and welcoming, which really made the evening even more memorable. I honestly can't wait to come back again. Thank you, Gusto, for such a wonderful experience.
Aaliyah O'Neil . 2025-04-29
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Visitado ayer en un día libre raro. El vino era un poco ‘gasto’ con una Rose de la casa a £ 35 la botella, pero dado que es una ubicación premium, ¡acerta! Aparte de eso, la comida era deliciosa, porciones generosas, de sabor muy fresco y de alta calidad. El servicio fue genial, muy amable y cálido y altamente profesional, realmente lo disfruté y sin duda volvería.
Sam Zendel ellis . 2025-04-29
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Terrible experience. Came here to celebrate a birthday and was met with awful service — completely ruined the mood. Food was disgustingly salty. Never coming back and strongly advise others to stay away.
Carol . 2025-04-29
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We were looking for a restaurant with a varied menu and a peaceful ambiance. We found that at Gusto, and even more. Not only was the food absolutely delicious and the wine list excellent, but we were also extremely pleased with our waitress, Louise. We asked if we could dine at a slower pace with more time between courses, and this was no problem for her at all. She allowed us to set the pace ourselves. We were given all the time we needed, and she kept a discreet eye on us without ever making us feel rushed or pressured. Overall, we thoroughly enjoyed our evening.
Eddie J. . 2025-04-27
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Buscábamos un restaurante con una carta variada y un ambiente tranquilo, y Gusto superó todas nuestras expectativas. El atún rojo fue uno de los mejores que he probado, y la carta de vinos fue excelente. Nuestra camarera, Louise, hizo que la velada fuera verdaderamente especial al permitirnos marcar un ritmo relajado entre los cuatro platos, sin hacernos sentir nunca apresurados. Su equilibrio perfecto de atención y discreción nos hizo sentir completamente a gusto. Fue una velada maravillosa que recordaremos con cariño.
Edwin en Daphne . 2025-04-27
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Me reuní con amigos para almorzar, los cócteles eran agradables y los pétalos de masa estaban deliciosos, aunque la mantequilla parecía congelada. La lasaña era mucha salsa y no mucho contenido alguien con un apetito decente se decepcionaría. El cerdo tirado especial estaba delicioso. El servicio era decente.
Anon . 2025-04-26
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Fantastic place! Watching the team work behind the bar was phenomenal! A real feel good atmosphere
Danny Priest . 2025-04-26
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Agnes provided great service and remembered our order without needing to write it down!! Definitely recommend this place
Kavita Kaur Chana . 2025-04-25
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Grayce great service with a smile
Gary Green . 2025-04-24
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Agnes served us, great food and great service, thank you!
Amy Cubberley . 2025-04-23
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I just wanted to say how much I appreciated the service we received. Agnes was friendly, attentive without being overbearing, and made the whole dining experience feel really comfortable and easy. She had great timing, knew the menu well, and genuinely made us feel taken care of. It’s rare to find someone so professional and personable at the same time—please pass along our thanks!”
angeli franche . 2025-04-22
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I had a great time at gusto,excellent staff and customer service by komal and Lucas.
love jit . 2025-04-21
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Loved, loved and just loved the Fettuccine Mushroom pasta!!! The best ever pasta I had!! Highly recommended!!!
Surleen . 2025-04-21
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Called in for a cocktail (or 2) and very well looked after by Lucas and Tom the excellent bar staff
Jeff Adkins . 2025-04-19
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Possibly the worst place we have ever eaten! Service was absolutely shocking. We were left at the front of the restaurant waiting to be seated for 10 minutes. 30 minutes we waited to order starters, the starters arrived and were finished before our drinks. Waited almost an hour for our mains, and the carbonara was inedible. I advised a member of staff of this and she simply advised that it is made the ‘traditional’ Italian way. I’m fairly sure Italians do not like to eat pasta so dry that they actually struggle to swallow it! Very poor food, even worse service!
Kelly Schofield . 2025-04-19
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The place, food, and staff were all nice. But there's a HUGE DOWNSIDE, which is that everything you order, even as little as a dessert, takes so long forever. At the moment, I'm waiting on my dessert, whilst also I waited about an hour for the food, I'm so disappointed that I don't want my dessert anymore and just wanna pay the bill and get out of this place. Will never return, will never recommend.
pouya hamedfar . 2025-04-17
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Food was very lovely, Agnes was attentive and helped us with a few photos as well!
Thomas Saunders . 2025-04-15
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Lovely resturant. Nice & friendly staff. Food was ok. The meatball starter was delicious. Had the platinum menu, great value for money. If I was a local I'd return often.
L . 2025-04-11
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Gusto is a lovely place, Grayce our waitress was accommodating and approachable, food was delicious as were drinks, the only downside to our experience is it was a bottomless brunch but we didn’t get to order that many drinks in the hour and a half sitting. Other than that, fab!
Chelsea Oak . 2025-04-06
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Had a wonderful time there for my birthday! Grayce was absolutely fantastic, it was an incredibly busy Saturday but at no point did she ever rush us. Thank you so much Grayce!
Emma Antrobus . 2025-04-06
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Food was incredible. Our server Agnes was great. Felt very welcome.
Harrison Fidler . 2025-04-04
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Great meal in very attractive environment. Always enjoy coming here. My friend and I enjoyed our three courses - especially the sharing platter - and service was very friendly, speedy and unobtrusive. Will be back again! Thank you.
Susan Crosthwaite . 2025-04-03
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Agnes, our server, was really excellent!
Brasted Pike . 2025-04-02
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Great evening, the service was excellent, thank you Agnes, you are exceptional at your job.
Campbell McClean . 2025-03-31
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We booked for an 8.45pm sitting, the place was still full and had plenty of atmosphere. Food was amazing and our waitress was very attentive and happy.
Katie Berriman . 2025-03-31
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Thanks to Agnes for her great service. We visited at a really busy time which showed a little in the time things took, and slightly noisy vibe. But I'd happily eat there again.
Claire . 2025-03-31
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Lovely food and great service. Tanks Agnes!
Jamie Laurie . 2025-03-31
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Detenido por casualidad sin una reserva. El servicio era excelente a pesar de que estaba muy ocupado (gracias Agnes) y la comida era muy buena.
MartinWorcestershire . 2025-03-30
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Service was excellent and our waitress, Agnes, was very attentive. The food was not as great as expected but great atmosphere
Elva James-Galloway . 2025-03-30
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Amazing service and grace is an amazing waitress!!
Laurie Foxcroft . 2025-03-29
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Grayce was an amazing waitress! She came over frequently to make sure everything was ok and we had drinks’
Lucy Keyte . 2025-03-29
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Wonderful customer service from Grayce. Definitely recommend x
Monica M . 2025-03-28
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This restaurant is a lovely date venue and the food here is worth returning for! We had a wonderfully friendly lady called Agnes help us out today! We had a good laugh with her!
Aria H . 2025-03-27
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Estaba cenando solo y sentía que nunca habían tenido una cena sola antes. La persona que me saludaba en el escritorio me preguntó “¿estoy en lo cierto?” como si fuera raro. Luego me colocaron en una mesa grande para 4 personas que estaba limpia de todos los cubiertos, excepto el mío, para enfatizar en gran medida mi soledad. Esperaba que las luces se atenuaran y que un foco se centrara en mí. Me siento cómodo cenando solo, pero otros podrían haberse sentido bastante incómodos. La comida estaba bien, nada especial. El entrante de arancini estaba claramente frito y sabroso crujiente y aceitoso. La principal (lubina) estaba bien, pero de nuevo bastante aceitoso. Habrá mejores lugares para ir, pero elegí un nombre que conocía pero que desearía no haber conocido.
Chris_and_Emma1 . 2025-03-27
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Grayce was a complete superstar. Very attentive and professional. The only downside was that the restaurant was very noisy.
Loleta Fahad . 2025-03-27
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Grayce was wonderful, very helpful and friendly, food was good but took time to get here . Good Ambience but very noisy
Kay Jones . 2025-03-27
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Service was great, they gave us time and checked in to see that we were happy with the food.
Raj Thind . 2025-03-25
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Thank you for the great service Paulina!
Ben Bleasdale . 2025-03-24
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Great food and amazing service from Agnes
Osagie Obaseki . 2025-03-24
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Great service from Paulina, wonderful and friendly!
RB9 UK . 2025-03-23
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Brilliant food and a lovely warm atmosphere- Paulina was excellent, very friendly and welcoming.
Greg Marshall . 2025-03-23
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It was a little bit loud but overall really good and Paulina was excellent and really nice!
Harry Karandeinos . 2025-03-22
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Paulina our waitress was amazing!
Avneet Gill . 2025-03-22
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Our server Grayce was so lovely, food was spectacular as were the drinks!!! Highly reccomend!!
Abi Clarke . 2025-03-22
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Really enjoyed the food . The staff are flat out and very good. Absolutely no complaints and recommend. Just a little bit noisy.
Lee Constable . 2025-03-22
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I attended for a work meeting. Notably Agnes was a fantastic waitress. She was very attentive to the group, always checking we had drinks, but also very quietly so as not to disturb the presentation. The service was great. Food was delicious. Loved the atmosphere of the meeting room.
Mei-Leng Lau-Robinson . 2025-03-21
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Grayce was a brilliant waitress and even though it was several weeks ago when we visited, I’ve held on to the QR code and wanted to express my appreciation
Howard Lambert . 2025-03-20
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Paulina was great. Friendly and great at her job. Thank you.
Helen Shardlow . 2025-03-19
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Our waitress AGNES was excellent. Prompt at taking orders. Pleasant. Food arrived swiftly. My wife’s bruschetta was good. Dough on my pizza was a bit rubbery. Prices not cheap but I suppose par for city centre. Wood panelled walls - looked nice but contributed to it being a bit noisy.
Reginald Monk . 2025-03-19
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Great restaurant, very busy and vibrant, maybe not one to visit if you want a quiet meal but it was Saturday night. Paulina our waitress was the best, very professional and efficient whilst also very friendly. Thank you for a lovely evening .
Sharon Pandya . 2025-03-18
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A disappointing experience for our first visit. Not an ideal seating table for a couple. Very loud and busy. Overpriced starter. Served with no base plate or dish and no cutlery. A bowl of water for finger washing after eating prawns was needed. The waitress was efficient and kind in sorting out a free drinks offer for us in the bar.
Julie Gilmour . 2025-03-16
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Wow! waitress Agnes was phenomenal! So friendly and welcoming, executed a perfect steak tartare at the table and couldn’t have been any better, if you have employee of the week/month then she gets our vote
Adrian Cunningham . 2025-03-16
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Paulina has provided impeccable service throughout. Really impressive customer experience.
Anna Hay . 2025-03-15
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We had a lovely experience thanks to our waitress, Agnes. She was incredibly attentive, caring, and made sure we were well looked after throughout our meal. Her warm and professional service truly stood out. Unfortunately, the food itself was a bit underwhelming—lacking in flavor and not as enjoyable as we had hoped. However, Agnes' excellent service made our visit much more pleasant. Thank you, Agnes!
Mina Alam . 2025-03-12
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Food was okay, I had the mushroom risotto and crab fettuccine which both lacked flavor, the highlight was the mushroom starters! however the service and especially Agnes was brilliant! She was very attentive and really looked after us.
Waseem Woozeer . 2025-03-12
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A lovely meal with fabulous staff. We’ll come again.
David Ingram . 2025-03-12
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Dreadful experience. Seated, given a menu and then basically ignored for nearly 30 minutes, not even offered table water or a drink despite me making it very clear that I was ready to order. The only time I've ever got up and walked out in a UK restaurant. Went to San Carlo which is a proper Italian restaurant (where I should have gone in the first place)...go there if you want sublime service and amazing food, not here.
Stuart Crocker . 2025-03-10
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Dropped in on Saturday afternoon - fantastic attentive service from Agnes.
Kevin Hurst . 2025-03-10
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Great food, Agnes gave us a great and friendly service!
Charl Bateman . 2025-03-08
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Lovely service from Agnes -thank you! Came here for a work get together not long ago, sea bass was delicious and thought to bring my partner with me next time. The sea bass, once again, did not disappoint!
Jaima Choudhury . 2025-03-08
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Fillet steak was terrible, I do not believe it was fillet, it was two pieces of incredibly thin meat, overcooked and covered in some weird melted cheese. At £35, this was way overpriced and extremely disappointing. I was with a client so unfortunately was not in a position to complain and cause any fuss so had to chew through it. Service was ok, atmosphere was mediocre. Definitely will not go back.
Rachel Bolger . 2025-03-06
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Great food and great service, would highly recommend.
Sam Neale . 2025-03-06
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Nice to be served by Paulina. Portions were nice and generous today.
Chris Fielden . 2025-03-05
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Excellent service, food and drinks. Would definitely return for lunch or dinner very soon. Paulina was absolutely amazing in her service, polite, friendly and knowledgeable. She made the lunch even more perfect and she should be commended for her professionalism and attention to detail.
Debs S . 2025-03-05
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Aquí cada semana para cenar. La comida siempre está en su punto El servicio recibido de la encantadora Agnes solo añade tonrhe sobre toda la experiencia.
William B . 2025-03-04
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Had a Sunday evening meal here, and would definitely recommend. However, whilst the food, wine and general atmosphere were excellent, as is so often the case, it was the service from Paulina that made the whole evening that much more special. We had a lovely evening, and given how nice it was, it was also superb value.
Richie Clifford . 2025-03-03
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Food was delicious! Perfect portions and friendly staff! Thank you to Charlotte for making us feel welcome and looking after us 😊
Hannah Turner . 2025-03-03
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Charlotte’s service was great and helpful lovely food
Sarah Driscoll . 2025-03-03
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Recently visited the Birmingham branch of Gusto and had a beautiful meal. Food is always really good and the service is always exemplary and friendly. Special mention to Paulina who is so lovely and welcoming every time we visit.
Melanie Cooper . 2025-03-03
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Muy decepcionante, no volveremos. La comida era solo mediocre - la lasaña no era tan buena como compro en Tesco - y el ambiente en el restaurante era muy pobre. Estábamos sentados en una sección en la que no nos habíamos sentado antes, y las mesas estaban apretadas juntas y el ruido de las otras mesas era horrible, no es lo que espero en una comida cara con amigos. Simplemente no podíamos escuchar lo que alguien decía. Evita este lugar si esperas poder tener alguna conversación con amigos. Me siento totalmente estafado.
NorthStar09924263957 . 2025-03-02
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It was really loud within the restaurant. I had crab pasta and there wasn't much crab within the dish. It wasn't very flavoursome either. If there hadn't have been fresh chilli and chunk.of lemon I would say it was bland. The 10%tip that was added to the bill was in fact, nearly 15%. We were in a rush otherwise I would have complained. I will not be returning.
Michelle Beasley . 2025-03-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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