Based on 2.995 opinions finded in 4 websites
Based on 2.995 opinions finded in 4 websites
Nº 1073 in 4016 in Birmingham
Nº 34 of 98 Italian in Birmingham
Opinions
Food was excellent, we ordered the risotto and chicken with gnocchi and romesco sauce! bianca was great! Really friendly, super knowledgeable! Definitely will be back!
bridie scullion . 2025-01-31
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food was great! we really enjoyed our experience as blanca was so lovely!
Angelina Anwar . 2025-01-30
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Had a lovely experience at Gusto Italian. Stand out thing for the evening was Bianca. She was a great host, she remembered my mother’s birthday and brought out a surprise birthday cake. She was great with all of us. We had amazing rapport about Portu, Lisboa and Faro.
Jag Singh . 2025-01-30
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Lovely meal out with 50% off for January. Always feels like a luxurious experience and they are very good with kids. My son loves the make your own pizza from the children's menu!
Emily Street . 2025-01-28
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Arrived at 8.55 pm in Englands second city at Gustos . Open till 10 but refused to serve us food . Useless
William Yeomans . 2025-01-28
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I had went for a meal yesterday with my family and the service was amazing. I had been served by Charlotte who was lovely she made sure she gave us recommendations off the menu and delivered a top tier service which made the experience even better, really enjoyed the food and the atmosphere within. Would definitely visit again
Shawty X . 2025-01-27
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I eat here quite a lot with my partner and always ask to be served by charlotte. She is a lovely, welcoming waitress and always makes our experience 10/10!
Ashhh & Asia . 2025-01-26
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Delicious meal, amazing atmosphere and Agnes gave us great service. Highly recommend
Ed Brockwell . 2025-01-25
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Great catch-up over delicious food! The manager and staff were all friendly and Agnes was our server.
ske p . 2025-01-25
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Charlotte was fantastic in serving the group of us,Very polite answered any questions regarding the food.Would fully recommend.
Barry J . 2025-01-23
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We booked an early dinner ahead of the Strictly Come Dancing tour. Venue and service was good, but sadly some of the main meals were lukewarm and my meal was cold in the centre. A replacement meal was provided and a discount offered….just slightly disappointed.
Becky Meaton . 2025-01-21
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Always love visiting, amazing service and the food and desserts never fail!🫶🏻
Alisha Khaliq . 2025-01-21
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For the price, I was expecting something better than what we were served. The carbonara wasn’t good. I only ate one bite, and couldn’t eat anymore. The service was good, though, and the place was relaxing. Sadly, the food we ordered wasn’t good.
Kazuko Otsuka . 2025-01-20
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We visit yearly during our strictly weekend and normally wonderful food and atmosphere. This time a silly table so small you could actually fit plates and glasses. Food inedible and no recognition of poor quality that was glaringly obviously as soon as you put good on table. Extremely disappointed and will be finding another restaurant next year.
Lorraine Little . 2025-01-19
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Agnes was absolutely amazing, she had so many tables and was keeping on top of it whilst being friendly!
Jake Marsden . 2025-01-18
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Agnes was a lovely server and we had a very nice time
Abbie Kennard . 2025-01-17
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Agnes was very attentive and friendly and the food was incredible
Steve Element . 2025-01-11
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As a vegan, I have to say this is one of my favourite restaurants in the city. Plus the service is always exceptional. Thank you Paula for looking after us and for the matcha latte!
Miller_Muses . 2025-01-11
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We must commend LIA for her outstanding service. She was friendly, attentive, and made sure everything was perfect throughout our visit. Her warm demeanor and professionalism truly enhanced the dining experience. Thank you for making the evening special! We will definitely be returning and recommending this place to others. Keep up the great work!
Stephanie Youssef . 2025-01-11
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The restaurant is very noisy with echoing..The food is very average. My veal escalope came with just roast potatoes and no sauce. According to the description is should have been warm potatoes salad, wilted spinach and white wine jus. The meat was dry.
Elvira A . 2025-01-10
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Me and my daughter had the pleasure of once again enjoying first class food on Sunday, were do I start first of all we were greeted by a kind and welcoming waitress. The place is absolutely stunning interior is amazing and the place is warm and welcoming, we started of with a delicious non alcoholic mojito then we went straight into main course. I had a roast pork dinner and my daughter had pasta and Caesar salad the food is amazing, the pork was so tender and juicy. Everything was cooked to perfection and good portion size, the food is still has fabulous has it was in 2019 when we first ate there. I can't wait to get back there soon
Susan Yorke . 2025-01-10
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Excellent food ,lovely restaurant, very friendly service
Anthony Fitzpatrick . 2025-01-09
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Beautiful venue with attentive service and really great food
Alison Jones . 2025-01-08
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I love this place, their food is delicious plus a top staff, they are all amazing as always!
Elena Cotoi . 2025-01-07
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From someone who has lived in Italy, the food tasted fresh and left nothing to be desired. I can't fault it.
Juan Fonta . 2025-01-05
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Patty (or Patricia) was serving me and was absolutely phenomenal, so helpful with recommendation and the food was amazing
angelika ostrowska . 2025-01-04
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Great evening good service and good food.
geoffrey green . 2025-01-03
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A lovely evening in Gusto Birmingham. The dough petals with garlic was delicious and the sea bass divine
Michael H . 2025-01-01
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Usually like this chain, part of our meal arrived wrong so took time to correct. Staff were attentive but with christmas crowds a few mistakes but was expected. One waitress was particularly kind to our daughter which was lovely.
Madeline Cozens . 2024-12-30
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Food was very tasty. Was easy to get a table on a Sunday evening at 7:30pm. Serving staff were great, especially Paulina our waitress who was very helpful.
Lily . 2024-12-29
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Lovely afternoon and evening spent with friends. Shout out to Glenn and Lucas - fantastic service from both.
Lucy McKinney . 2024-12-29
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Glenn and Lucas were absolutely wonderful, fab cocktails, look forward to coming back.
Georgina Grainger . 2024-12-28
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Fantastic bottomless brunch with Glenn & Lucas
Victoria Grainger . 2024-12-28
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I recently visited Gusto with a large party and had a mixed experience. The starters were excellent, and the service stood out—our waiter went above and beyond to ensure we had a pleasant evening. Unfortunately, the appetizers fell short of expectations. Several guests who ordered medium-rare steaks received them rare instead. While the kitchen did take them back to cook them to the correct temperature, this took a significant amount of time. Additionally, while most of the food came out together, the pizza took even longer than the steaks that had been returned, resulting in us eating at different times. That said, the wait staff were terrific. They apologized sincerely, and the manager offered a discount on the bill, which was appreciated. It’s clear that the kitchen was the primary issue, as the front-of-house staff worked hard to address the problems. Despite the hiccups, Gusto shows promise. With better coordination from the kitchen, it has the potential to deliver a much better dining experience. I’m open to giving it another try in the future.
Randeep . 2024-12-23
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Starter and desserts good but the turkey Christmas main wasn’t very good
James Harris . 2024-12-23
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Agnes kept the drinks flowing really good highly recommend
Ryan Hall . 2024-12-21
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Had our work Christmas meal here last week and it did not disappoint. Service was on point and staff very attentive and friendly. Nothing was too much trouble and the food was of a high quality. The restaurant had a lovely festive feel to it with crackers on the table and plenty of decorations. We were sat in the window so had a great position for our group. Thanks again to the Gusto team for one of the best Christmas meals we've had. Highly recommend, would go again!
Sarah Osborne . 2024-12-17
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Lovely ambience in here, and so classy. Went here for my birthday and recieved a complimentary happy birthday plate with a brownie! Had a free drink with my meal as they had poured extra of the cocktail. Our server Paty was ever so lovely. Would recommend to anyone!
Ella Findlay . 2024-12-16
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Food was nice but very small portions and bit pricey they charged us 1.00 for charity with out our consent and the waitress was a bit full on Won’t be going back sorry
darren jeffery . 2024-12-15
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Waited over an hour for food, when it did come it was the wrong meals. Another half later we got our meals. Food was great when it did come.
Garrath Bond . 2024-12-12
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Bianca was the best server we have had at Gusto - made our lunch extra special.
Dawn Sully . 2024-12-07
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Our waitress today was Bianca and she was absolutely amazing! Very funny and good at her job. Food was amazing and a lovely atmosphere. Would definitely recommend!
Madeleine Kemp . 2024-12-07
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Agnes provided great service, she consistently checked up on us and was able to have a laugh with us
Chloe Howe . 2024-12-06
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I booked a table for 10 to celebrate a birthday. The table was booked months in advance and a huge shout out to Janki who was responsive to all communications and helpful with menu and drinks choices. There are options for menu and drinks packages which were just perfect and excellent value. My booking was for 2:30 and although the table was not ready when I could see that the restaurant was very busy and we were happy to wait. And the wait was worth it. The food was absolutely gorgeous. My guests had various dishes including humous, dough petals, sea bass (very highly rated!) and chicken breast. Not one complaint amongst 10 people. The food was excellent but it was the service that made it a five star experience. We were looked after so well by Agnes. Such a brilliant sense of humour, she kept us laughing whilst professionally dealing with our requests (including an allergy). Very attentive! There was a small mix up with the bill at the end but this was cleared up super quickly by the Manager. We all had a lovely time and wouldn't hesitate to book again for a large group.
silvergirlracer . 2024-12-03
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Good food and good vibes. Paulina helped us well with suggestions
Saumya Prasad . 2024-12-02
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Top class service and food, would definitely go again.
Rakesh Gordhan . 2024-12-02
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Lovely place, excellent service from Charlotte. Felt well looked after on my birthday! Thankyou!
Victoria Bullock . 2024-12-02
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Fabulous, friendly bar. Great vibe, and excellent attentive service from Charlotte! Would highly recommend 👌. Oh and, child friendly too - at lunch time anyway!
Mike Tunley . 2024-12-02
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Delightful lunch at Gusto, Excellent food and wine. Impeccable, friendly, engaging service from Paulina who made the lunch just perfect.
Paul Nethersole . 2024-12-02
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Am a regular. Lovely waitress, food good. Incorrect food order lost a star alas. Love the dough petals!
Jo H . 2024-12-01
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A lovely restaurant and Bianca was so sweet and helpful
Lea Trouble . 2024-12-01
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Lovely atmosphere and Paulina was very attentive!
Clarece Maher . 2024-12-01
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Grayce was lovely and knew everything:)
Emily Ann . 2024-11-30
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Grayce, very friendly and polite, a true representation of customer service. Great service,
Rajiv Soni . 2024-11-30
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Fabulous food. Very hot in the restaurant though as such a busy evening.
Lindsey Morris . 2024-11-30
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The food was amazing, and our server Agnes was great. Second time we’ve been back to Gusto and we will be returning for sure.
Jay Jones . 2024-11-30
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Agnes was very friendly, great service, lovely food
Jayne Hunt . 2024-11-30
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The food was lovely and the person who looked after us, Agne, was very professional. We had a wonderful service.
Sabina Fayle . 2024-11-29
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Fabulous meal and service. Special call out for Bianca for her friendliness and service
Edwina Connell . 2024-11-26
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loved our visit here, agnes was really helpful with talking about the menu and service in general. will definitely come again!! great value for amazing food :)
roshni mullins . 2024-11-24
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Bianca who served us was wonderful. We had a wonderful time and the food was excellent.
Jonathan Thorne . 2024-11-24
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Excellent standard of food, and Paulina was very professional with a high standard of customer service, thanks, we all enjoyed the evening
Michelle Ramsay . 2024-11-24
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Please employ more staff like Paulina. Paulina provided the perfect service. Thank you Paulina!!!!
Sotos Generalis . 2024-11-23
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Paulina was very friendly and the food was amazing!
Jane Addle . 2024-11-22
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Great meal and service. Nice location by the Catherdrel. Good gluten free options. Wine is on the expensive side. £45 for Chianti
cottaa14 . 2024-11-21
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Excellent service grom Paty and team 🙌
Ben W . 2024-11-21
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Wonderful impromptu lunch. Bianca was a wonderful host and was very attentive. Would certainly visit again!
Philippa Kerfoot-Ross . 2024-11-20
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Amazing, impromptu lunch. Stunning lunch with an amazing server. Bianca. Amazing food and a fabulous atmosphere. Will be our go to place on our next Birmingham visits
PKR . 2024-11-19
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Agnes was amazing!! Quick service, superb food and lovely atmosphere. Really has a Christmas vibe too. A special evening was had by the Howden team 🥂
David Smith . 2024-11-19
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10/10 amazing place and the food was on 🔥
Tony Sangha . 2024-11-17
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Bianca amazing. Credit to your business
Rob Rafferty . 2024-11-17
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Amazing food. Paulina was fabulous and attentive. The vegan steak is a particular highlight. Couldn't reccomend more.
Alfie Roberts . 2024-11-16
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Lovely service, Long Island iced tea was nice
Amy Dobson . 2024-11-16
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Amazing service from Agnes, wonderful atmosphere. Great food!
Alice Coote . 2024-11-16
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Agnes was amazing. We didn’t have to wait and she was attentive and accommodating of all of our needs. Agnes is a star.
Pooja Dhanda . 2024-11-16
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Paulina was such a good host, very accommodating, friendly and made the experience. The food and drinks were brill.
Oliwia Willetts . 2024-11-16
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Festive bottomless brunch was perfect, excellent food and excellent service.
Katie Thwaites . 2024-11-16
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The bottomless brunch is brilliant! Paulina was fantastic in making sure we were topped up with our drinks and made sure we were well looked after! Would highly recommend
Mundana Motlagh . 2024-11-16
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We explained to the team that we were on a tight turnaround as we were on route to a concert. Bianca looked after us and she was superb…she made sure our order was dealt with promptly and we were done in good time. Great service and good food. thanks again Bianca.
Naomi Chapman . 2024-11-14
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Paulina was very friendly and efficient
george woods . 2024-11-14
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Great service and good food. Big thanks to Bianca
Tom Stanford . 2024-11-13
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Dropped in for bite on way to children's hospital with small wheel chair. Paulina couldn't have done more to help. Great service and food. Thank you.
Christopher P R . 2024-11-13
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Nice and warm environment located a stone's throw from central square Food was tasteful and prices are above average but normal for that part of town Bianca served us and she was really efficient and friendly Overall a nice experience
ΒΑΣΙΛΕΙΟΣ ΠΟΥΛΙΑΝΙΤΗΣ . 2024-11-13
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Amazing meal with amazing service. Bianca was the perfect waitress :)
Prab Rai . 2024-11-13
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Garson çok ilgiliydi ve güleryüzlüydü, sürekli bize yardımcı olmaya çalıştı. Paulina’ya burdan selam söyleyelim ilgisi için. Ana yemek olarak risotto ve pizza söyledik ikiside gerçekten harikaydı. Sadece ara sıcaklar biraz orta seviye. Brushettayı beğenmedik domatesler lezzetsizdi ekmekte çok kuruydu. Hizmet güzeldi.
yazgı yaylak . 2024-11-11
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Grayce was fab. Was very loud initially. We had a table at short notice and the staff were really kind and helpful.
Davinia Bennett . 2024-11-09
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Staff were so lovely nothing was too big of an ask, we were looked after by Grayce!
Emily Venables . 2024-11-09
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Beanca was amazing she is an asset to you her customer service is amazing I can’t praise her enough. Our meal tonight was amazing the food out of this world. (We both had steak) Will be back again. Amazing place would Recommend. Please make sure beanca is recognised for her service. Thank you and well done
Vicky Lowe . 2024-11-07
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Great service and food. Very attentive dealing with food allergy. Highly recommended.
Martin King . 2024-11-04
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Bronea was very pleasant and helpful
Andy Eden . 2024-11-03
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Very poor service staff very unhelpful food wait long time. Better going McDonald for better service.👎
David Hughes . 2024-11-02
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We love Bianca! One of the best bottomless brunches we’ve been too. Loads of drinks to choose from one the menu: Bianca was ready to get our next drink order for us before we even knew we needed one. Such a great afternoon.
Sarah Longstaff . 2024-11-02
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Bianca was amazing! Super efficient at getting drinks and so lovely, 100% recommend!
Morgan McCuskey . 2024-11-02
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Wonderful experience here today with staff who go above and beyond to go out of their way to help. Bianca was our server with a very sunny disposition and the most helpful and friendly manner. Thank you so much, you really made our visit a joy. 😊
Leanne Brereton . 2024-11-02
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Great location, great food. 10/10.
Tom Bagnall . 2024-11-02
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Amazing- 10/10, service was amazing
Dan Payne . 2024-11-02
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Food and drinks were great. Our waitress Bianca was lovely, very attentive and friendly. Thank you.
Ellie Brown . 2024-11-02
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Table for 1 can always be a little daunting but Leah was a total superstar throughout. Great food, great wine, and cosy atmosphere
Shona Drummond . 2024-11-01
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Amazing service one of best waitresses ever had.
Sarah Shove . 2024-11-01
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Unfortunately the service was very slow. I asked for bread for the meatball starter and was given bread "crisps" when it was cold. I was then asked if I would like parmesan for my Carbonara ... it never arrived. Rather disappointing. They were very quick with the bill, however, which included 12.5% service charge and a "voluntary" donation.
Anne Arrowsmith . 2024-10-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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