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4.4

Based on 2.898 opinions finded in 4 websites

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Nº 1067 in 4016 in Birmingham

Nº 34 of 98 Italian in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..roastpizzagarlicmeatoldscallopscarbonarachickenpaypastacheesebeautifulmustcookedpotatorisotto

comment_iconOpinions

Good food and good vibes. Paulina helped us well with suggestions

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Saumya Prasad . 2024-12-02

MORE AT Google

Delightful lunch at Gusto, Excellent food and wine. Impeccable, friendly, engaging service from Paulina who made the lunch just perfect.

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Paul Nethersole . 2024-12-02

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Fabulous, friendly bar. Great vibe, and excellent attentive service from Charlotte! Would highly recommend 👌. Oh and, child friendly too - at lunch time anyway!

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Mike Tunley . 2024-12-02

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Lovely place, excellent service from Charlotte. Felt well looked after on my birthday! Thankyou!

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Victoria Bullock . 2024-12-02

MORE AT Google

Top class service and food, would definitely go again.

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Rakesh Gordhan . 2024-12-02

MORE AT Google

A lovely restaurant and Bianca was so sweet and helpful

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Lea Trouble . 2024-12-01

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Lovely atmosphere and Paulina was very attentive!

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Clarece Maher . 2024-12-01

MORE AT Google

Am a regular. Lovely waitress, food good. Incorrect food order lost a star alas. Love the dough petals!

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Jo H . 2024-12-01

MORE AT Google

The food was amazing, and our server Agnes was great. Second time we’ve been back to Gusto and we will be returning for sure.

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Jay Jones . 2024-11-30

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Grayce, very friendly and polite, a true representation of customer service. Great service,

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Rajiv Soni . 2024-11-30

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Grayce was lovely and knew everything:)

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Emily Ann . 2024-11-30

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Fabulous food. Very hot in the restaurant though as such a busy evening.

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Lindsey Morris . 2024-11-30

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Agnes was very friendly, great service, lovely food

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Jayne Hunt . 2024-11-30

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The food was lovely and the person who looked after us, Agne, was very professional. We had a wonderful service.

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Sabina Fayle . 2024-11-29

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Fabulous meal and service. Special call out for Bianca for her friendliness and service

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Edwina Connell . 2024-11-26

MORE AT Google

loved our visit here, agnes was really helpful with talking about the menu and service in general. will definitely come again!! great value for amazing food :)

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roshni mullins . 2024-11-24

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Excellent standard of food, and Paulina was very professional with a high standard of customer service, thanks, we all enjoyed the evening

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Michelle Ramsay . 2024-11-24

MORE AT Google

Bianca who served us was wonderful. We had a wonderful time and the food was excellent.

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Jonathan Thorne . 2024-11-24

MORE AT Google

Please employ more staff like Paulina. Paulina provided the perfect service. Thank you Paulina!!!!

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Sotos Generalis . 2024-11-23

MORE AT Google

Paulina was very friendly and the food was amazing!

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Jane Addle . 2024-11-22

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Great meal and service. Nice location by the Catherdrel. Good gluten free options. Wine is on the expensive side. £45 for Chianti

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cottaa14 . 2024-11-21

MORE AT TripAdvisor

Excellent service grom Paty and team 🙌

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Ben W . 2024-11-21

MORE AT Google

Wonderful impromptu lunch. Bianca was a wonderful host and was very attentive. Would certainly visit again!

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Philippa Kerfoot-Ross . 2024-11-20

MORE AT Google

Amazing, impromptu lunch. Stunning lunch with an amazing server. Bianca. Amazing food and a fabulous atmosphere. Will be our go to place on our next Birmingham visits

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PKR . 2024-11-19

MORE AT TripAdvisor

Agnes was amazing!! Quick service, superb food and lovely atmosphere. Really has a Christmas vibe too. A special evening was had by the Howden team 🥂

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David Smith . 2024-11-19

MORE AT Google

Bianca amazing. Credit to your business

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Rob Rafferty . 2024-11-17

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10/10 amazing place and the food was on 🔥

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Tony Sangha . 2024-11-17

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Festive bottomless brunch was perfect, excellent food and excellent service.

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Katie Thwaites . 2024-11-16

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Amazing service from Agnes, wonderful atmosphere. Great food!

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Alice Coote . 2024-11-16

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Lovely service, Long Island iced tea was nice

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Amy Dobson . 2024-11-16

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Amazing food. Paulina was fabulous and attentive. The vegan steak is a particular highlight. Couldn't reccomend more.

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Alfie Roberts . 2024-11-16

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Paulina was such a good host, very accommodating, friendly and made the experience. The food and drinks were brill.

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Oliwia Willetts . 2024-11-16

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The bottomless brunch is brilliant! Paulina was fantastic in making sure we were topped up with our drinks and made sure we were well looked after! Would highly recommend

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Mundana Motlagh . 2024-11-16

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Agnes was amazing. We didn’t have to wait and she was attentive and accommodating of all of our needs. Agnes is a star.

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Pooja Dhanda . 2024-11-16

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We explained to the team that we were on a tight turnaround as we were on route to a concert. Bianca looked after us and she was superb…she made sure our order was dealt with promptly and we were done in good time. Great service and good food. thanks again Bianca.

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Naomi Chapman . 2024-11-14

MORE AT Google

Paulina was very friendly and efficient

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george woods . 2024-11-14

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Nice and warm environment located a stone's throw from central square Food was tasteful and prices are above average but normal for that part of town Bianca served us and she was really efficient and friendly Overall a nice experience

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ΒΑΣΙΛΕΙΟΣ ΠΟΥΛΙΑΝΙΤΗΣ . 2024-11-13

MORE AT Google

Great service and good food. Big thanks to Bianca

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Tom Stanford . 2024-11-13

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Amazing meal with amazing service. Bianca was the perfect waitress :)

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Prab Rai . 2024-11-13

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Dropped in for bite on way to children's hospital with small wheel chair. Paulina couldn't have done more to help. Great service and food. Thank you.

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Christopher P R . 2024-11-13

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Garson çok ilgiliydi ve güleryüzlüydü, sürekli bize yardımcı olmaya çalıştı. Paulina’ya burdan selam söyleyelim ilgisi için. Ana yemek olarak risotto ve pizza söyledik ikiside gerçekten harikaydı. Sadece ara sıcaklar biraz orta seviye. Brushettayı beğenmedik domatesler lezzetsizdi ekmekte çok kuruydu. Hizmet güzeldi.

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yazgı yaylak . 2024-11-11

MORE AT TripAdvisor

Grayce was fab. Was very loud initially. We had a table at short notice and the staff were really kind and helpful.

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Davinia Bennett . 2024-11-09

MORE AT Google

Staff were so lovely nothing was too big of an ask, we were looked after by Grayce!

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Emily Venables . 2024-11-09

MORE AT Google

Beanca was amazing she is an asset to you her customer service is amazing I can’t praise her enough. Our meal tonight was amazing the food out of this world. (We both had steak) Will be back again. Amazing place would Recommend. Please make sure beanca is recognised for her service. Thank you and well done

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Vicky Lowe . 2024-11-07

MORE AT Google

Great service and food. Very attentive dealing with food allergy. Highly recommended.

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Martin King . 2024-11-04

MORE AT Google

Bronea was very pleasant and helpful

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Andy Eden . 2024-11-03

MORE AT Google

Great location, great food. 10/10.

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Tom Bagnall . 2024-11-02

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Bianca was amazing! Super efficient at getting drinks and so lovely, 100% recommend!

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Morgan McCuskey . 2024-11-02

MORE AT Google

We love Bianca! One of the best bottomless brunches we’ve been too. Loads of drinks to choose from one the menu: Bianca was ready to get our next drink order for us before we even knew we needed one. Such a great afternoon.

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Sarah Longstaff . 2024-11-02

MORE AT Google

Very poor service staff very unhelpful food wait long time. Better going McDonald for better service.👎

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David Hughes . 2024-11-02

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Food and drinks were great. Our waitress Bianca was lovely, very attentive and friendly. Thank you.

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Ellie Brown . 2024-11-02

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Amazing- 10/10, service was amazing

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Dan Payne . 2024-11-02

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Wonderful experience here today with staff who go above and beyond to go out of their way to help. Bianca was our server with a very sunny disposition and the most helpful and friendly manner. Thank you so much, you really made our visit a joy. 😊

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Leanne Brereton . 2024-11-02

MORE AT Google

Table for 1 can always be a little daunting but Leah was a total superstar throughout. Great food, great wine, and cosy atmosphere

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Shona Drummond . 2024-11-01

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Amazing service one of best waitresses ever had.

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Sarah Shove . 2024-11-01

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Unfortunately the service was very slow. I asked for bread for the meatball starter and was given bread "crisps" when it was cold. I was then asked if I would like parmesan for my Carbonara ... it never arrived. Rather disappointing. They were very quick with the bill, however, which included 12.5% service charge and a "voluntary" donation.

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Anne Arrowsmith . 2024-10-30

MORE AT Google

Friendly staff (I love Bianea’s energy!), good food

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Sue Wong . 2024-10-29

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Lovely dining experience - Charlotte was great & very attentive.

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Bethany Marsh . 2024-10-27

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We had lovely food, but had to wait for it. Our main course took nearly an hour to arrive from finishing our starters. Despite free glasses of wine we were unimpressed by the tardy service. The wine list is astronomically expensive for mostly ordinary wines. The atmosphere was noisy and it was difficult to hold a normal conversation. Hard floors and a hard ceiling produce reverberation. Not nice...

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Vann Boy . 2024-10-27

MORE AT Google

Excellent food and service at all times

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Michael Pearson . 2024-10-27

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Service was really good, server was very kind. Food was unfortunately terrible, waited a long time, then came out cold and tasteless. Wouldn’t recommend.

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Abdulrahman Alhouti . 2024-10-26

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10/10 absolutely excellent! - will be back again!

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Sosa91 . 2024-10-26

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We had a fantastic lunch - great food and service was exceptional. I must give a shout out to Paulina, she could not have been more attentive. We will be back!

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Louise Bennett . 2024-10-26

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Bianca was amazing! Friendly, funny and the service was great! Thank you!

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theboyfromspace . 2024-10-26

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Portions were small for main courses not good value for money

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Maxine Crampton . 2024-10-23

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Paulina was sooo nice and made me feel so comfortable and welcome and her hospitality was beyond amazing

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Myasara Daaboul . 2024-10-23

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Catered to our individual needs. Food was excellent with the exception of the seasonal greens which were bland and very tough to chew. Atmosphere not ideal with crying baby on the next table and pram pushed up against our table restricting access. As a mother of 4 i do understand but it would be better not to inconvenience other customers.

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Katie Riddle . 2024-10-23

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Working away in Birmingham, saw that Gusto was on the Amex rewards scheme, so popped in at 2005hrs on a Tuesday night. Asked for a table for one and was told they aren’t taking any more diners. Walked out and headed to alchemist, that’s when I saw that the other half of the Gusto restaurant was probably around 50% capacity. Pretty poor service and we wonder why the pub and restaurant industry is in trouble. With poor staff, what do you expect. Walked into alchemist and they were happy to get me fed and watered. Hopefully someone senior sees this review and sorts out the poor attitude of staff and their can’t do attitude.

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Anthony Durkin . 2024-10-22

MORE AT Google

Agnes has been our bestie tonight! Tommy she deserves a pat on the back😇

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Thiboz . 2024-10-21

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Lovely atmosphere - always friendly staff

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Jas . 2024-10-20

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Fuimos ayer a cenar temprano un sábado por la noche. Estaba ocupado y no teníamos una reserva, pero nos alojamos. El servicio era lento, difícil de llamar la atención de los camareros. Mi amigo y yo pedimos desde la opción “compartir” y nos decepcionamos cuando una sola bola de Arancini fue sacada! Esto fue realmente más una porción “inicial”. Las habituales ofertas italianas para la red eléctrica. Cuando llegó el proyecto de ley, una donación de caridad se había añadido automáticamente sin consentimiento! (Ninguna mención de qué organización benéfica?) junto con un 12. 5 % de servicio que no merecía y no habría dado fácilmente. No volverá a esta cadena, decepcionado. ¡Y los baños estaban sucios!

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spike116 . 2024-10-20

MORE AT TripAdvisor

Amazing service from the whole team, but especially Charlotte who was our server she is a credit to your team! food was great and they kept the bottomless drinks flowing! Thank you :)

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FinleyLuca . 2024-10-19

MORE AT Google

Fantastic service, we did a bottomless brunch and the drinks came out quickly. Even when we hadn’t finished the ones before they asked for our next order. The food was a good selection including a starter. I’d definitely recommend. We had a great time!

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Ashley Shaw . 2024-10-19

MORE AT Google

Charlotte and Lukas were great hosts and made my birthday.

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Martin Langham . 2024-10-19

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Charlotte & Luca were great during bottomless brunch

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Anna Love . 2024-10-19

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Bianca was amazing and super attentive. Such a lovely person and amazing service. Thank you Bianca!! (the risotto was great!)

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Messiah Greaves . 2024-10-19

MORE AT Google

Great service from Charlotte and delicious food

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Maria Payne . 2024-10-19

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food was lovely, some great vegan options and service by Charlotte was amazing! Would defo come again

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Chloe Miller . 2024-10-19

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Bianea was amazing. Very friendly and accommodating. Will definitely return

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Lisa James . 2024-10-19

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Lovely food and atmosphere. Bianea really friendly and accommodating

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Amanda Wood . 2024-10-19

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Charlotte was very friendly. Good food.

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gemma preston . 2024-10-18

MORE AT Google

Had a bottomless brunch here which was fab. Food was good and you can have bottomless cocktails. Our waitress was so lovely and attentive as she made sure we were topped up before our time ran out. Would defo recommend.

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Abi Wilson . 2024-10-18

MORE AT Google

Bianca is always very nice and efficient

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Hannah Anamika . 2024-10-14

MORE AT Google

Mi hija sugirió este restaurante para la cena, la noche antes de casarse el sábado. No nos decepcionaron. La bienvenida, el servicio, la comida y las bebidas eran todos de primera clase. Como anfitrión estaba muy contento con cómo fue la comida y recomendaría este establecimiento. Nuestro servidor Agnes fue muy atento y servicial, un activo definitivo para la empresa.

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Derek P . 2024-10-14

MORE AT TripAdvisor

Wonderful experience from start to finish. Exceptional food and service, will be returning! 👌🏻

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Kris Carr . 2024-10-13

MORE AT Google

What to say..We were out for an engagement lunch and it was absolutely brilliant from start to finish. Ben who seated us was extremely friendly and knowledgeable. Wasn't phased with my questions regarding his recommendations. He clearly knows his stuff and is an asset to your business. It wasn't too busy when we arrived but got busier, however the level of professionalism remained a constant. Agne who served us was brilliant, she was friendly, chatty, warm and very attentive and didn't keep us waiting when taking our drinks/food order. Again, was happy to make recommendations, and again is an asset to your business. The food was amazing, drinks moreish and service outstanding. Thanks for making our special lunch even better. We will absolutely be back.

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Russell Waite . 2024-10-12

MORE AT Google

The service from Charlotte was great

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Marie Barber . 2024-10-12

MORE AT Google

Wonderful dining experience. Loved the aesthetic, the ambience, and the food of course! Wild Mushrooms had me drooling and I was just about to give into a second serving. From focaccia to pizza, everything was delicious. And of course, tiramisu was perfect finish to the meal. The staff were friendly and helpful with the recommendations. Absolute food coma experience for all the food lovers out there.

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Ria Jain . 2024-10-12

MORE AT Google

Great service from Charlotte and Lucas.

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Steph Jones . 2024-10-12

MORE AT Google

Agnès was an amazing and really kind waitress for us ! The food was also amazing

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Carla Favre . 2024-10-12

MORE AT Google

Agnes was lovely with the recommendations. The food was amazing. Loved the ambience too.

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Atrayee Gope . 2024-10-12

MORE AT Google

Saturday night 8:30 and not too busy , welcome was great and waiter/waitress offered attentive friendly service , the time to serve food let the evening down but food was good when it finally arrived , not my favourite Italian in Brum

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Steve Barnwell . 2024-10-06

MORE AT Google

Fantastic ‘bottomless brunch’ experience. Attentive, friendly staff and delicious drinks- that kept on coming!! We had such a great time and will definitely return- thank you!

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Jennifer Taylor . 2024-10-06

MORE AT Google

Great bottomless brunch! Great food, great drinks and incredible service by Peggy - fast and super friendly. Definitely recommend the bottomless brunch here, well worth the money. One of the best ones I have been to!

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Cass . 2024-10-05

MORE AT Google

We did the bottomless brunch and it was a great experience. one of the best bottomless i've done. Patty our server was so lovely and made us feel so welcome and gave the best service! Would definitely recommend!

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Gia Soriano . 2024-10-05

MORE AT Google

Very delicious food and generous portion sizes. For vegetarian, Garlic bread and pasta are amazing.

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Vaibhav Fadia . 2024-10-02

MORE AT Google

Komal makes awesome cocktails. Highly recommended drinks, great hosting from karolina also. Highly recommend

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Adam Heslam . 2024-09-29

MORE AT Google

Nice for a casual night out. Not too expensive. Staff always friendly and welcoming.

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June Davies . 2024-09-25

MORE AT Google

Grayce was a brilliant host and very attentive and helpful.

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Gurcharan Sandhu . 2024-09-23

MORE AT Google

Went there at least twice for the Sunday roast. Food was above average. Service was good. The tableware was not clean while I also found a full pink lipstick on my glass.

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Helper . 2024-09-23

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