Gusto in Birmingham

Agnes, our server, was really excellent!

Lovely food and great service. Tanks Agnes!

Thanks to Agnes for her great service. We visited at a really busy time which showed a little in the time things took, and slightly noisy vibe. But I'd happily eat there again.

We booked for an 8.45pm sitting, the place was still full and had plenty of atmosphere. Food was amazing and our waitress was very attentive and happy.

Great evening, the service was excellent, thank you Agnes, you are exceptional at your job.

Service was excellent and our waitress, Agnes, was very attentive. The food was not as great as expected but great atmosphere

Amazing service and grace is an amazing waitress!!

Grayce was an amazing waitress! She came over frequently to make sure everything was ok and we had drinks’

Wonderful customer service from Grayce. Definitely recommend x

Grayce was wonderful, very helpful and friendly, food was good but took time to get here . Good Ambience but very noisy

This restaurant is a lovely date venue and the food here is worth returning for! We had a wonderfully friendly lady called Agnes help us out today! We had a good laugh with her!

Grayce was a complete superstar. Very attentive and professional. The only downside was that the restaurant was very noisy.

Service was great, they gave us time and checked in to see that we were happy with the food.

Thank you for the great service Paulina!

Great food and amazing service from Agnes

Great service from Paulina, wonderful and friendly!

Brilliant food and a lovely warm atmosphere- Paulina was excellent, very friendly and welcoming.

Paulina our waitress was amazing!

Our server Grayce was so lovely, food was spectacular as were the drinks!!! Highly reccomend!!

Really enjoyed the food . The staff are flat out and very good. Absolutely no complaints and recommend. Just a little bit noisy.

It was a little bit loud but overall really good and Paulina was excellent and really nice!

I attended for a work meeting. Notably Agnes was a fantastic waitress. She was very attentive to the group, always checking we had drinks, but also very quietly so as not to disturb the presentation. The service was great. Food was delicious. Loved the atmosphere of the meeting room.

Grayce was a brilliant waitress and even though it was several weeks ago when we visited, I’ve held on to the QR code and wanted to express my appreciation

Our waitress AGNES was excellent. Prompt at taking orders. Pleasant. Food arrived swiftly. My wife’s bruschetta was good. Dough on my pizza was a bit rubbery. Prices not cheap but I suppose par for city centre. Wood panelled walls - looked nice but contributed to it being a bit noisy.

Paulina was great. Friendly and great at her job. Thank you.

Great restaurant, very busy and vibrant, maybe not one to visit if you want a quiet meal but it was Saturday night. Paulina our waitress was the best, very professional and efficient whilst also very friendly. Thank you for a lovely evening .

A disappointing experience for our first visit. Not an ideal seating table for a couple. Very loud and busy. Overpriced starter. Served with no base plate or dish and no cutlery. A bowl of water for finger washing after eating prawns was needed. The waitress was efficient and kind in sorting out a free drinks offer for us in the bar.

Wow! waitress Agnes was phenomenal! So friendly and welcoming, executed a perfect steak tartare at the table and couldn’t have been any better, if you have employee of the week/month then she gets our vote

Paulina has provided impeccable service throughout. Really impressive customer experience.

We had a lovely experience thanks to our waitress, Agnes. She was incredibly attentive, caring, and made sure we were well looked after throughout our meal. Her warm and professional service truly stood out. Unfortunately, the food itself was a bit underwhelming—lacking in flavor and not as enjoyable as we had hoped. However, Agnes' excellent service made our visit much more pleasant. Thank you, Agnes!

Food was okay, I had the mushroom risotto and crab fettuccine which both lacked flavor, the highlight was the mushroom starters! however the service and especially Agnes was brilliant! She was very attentive and really looked after us.

A lovely meal with fabulous staff. We’ll come again.

Dreadful experience. Seated, given a menu and then basically ignored for nearly 30 minutes, not even offered table water or a drink despite me making it very clear that I was ready to order. The only time I've ever got up and walked out in a UK restaurant. Went to San Carlo which is a proper Italian restaurant (where I should have gone in the first place)...go there if you want sublime service and amazing food, not here.

Dropped in on Saturday afternoon - fantastic attentive service from Agnes.

Great food, Agnes gave us a great and friendly service!

Lovely service from Agnes -thank you! Came here for a work get together not long ago, sea bass was delicious and thought to bring my partner with me next time. The sea bass, once again, did not disappoint!

Fillet steak was terrible, I do not believe it was fillet, it was two pieces of incredibly thin meat, overcooked and covered in some weird melted cheese. At £35, this was way overpriced and extremely disappointing. I was with a client so unfortunately was not in a position to complain and cause any fuss so had to chew through it. Service was ok, atmosphere was mediocre. Definitely will not go back.

Great food and great service, would highly recommend.

Nice to be served by Paulina. Portions were nice and generous today.

Excellent service, food and drinks. Would definitely return for lunch or dinner very soon. Paulina was absolutely amazing in her service, polite, friendly and knowledgeable. She made the lunch even more perfect and she should be commended for her professionalism and attention to detail.

Aquí cada semana para cenar. La comida siempre está en su punto El servicio recibido de la encantadora Agnes solo añade tonrhe sobre toda la experiencia.

Charlotte’s service was great and helpful lovely food

Food was delicious! Perfect portions and friendly staff! Thank you to Charlotte for making us feel welcome and looking after us 😊

Had a Sunday evening meal here, and would definitely recommend. However, whilst the food, wine and general atmosphere were excellent, as is so often the case, it was the service from Paulina that made the whole evening that much more special. We had a lovely evening, and given how nice it was, it was also superb value.

Recently visited the Birmingham branch of Gusto and had a beautiful meal. Food is always really good and the service is always exemplary and friendly. Special mention to Paulina who is so lovely and welcoming every time we visit.

It was really loud within the restaurant. I had crab pasta and there wasn't much crab within the dish. It wasn't very flavoursome either. If there hadn't have been fresh chilli and chunk.of lemon I would say it was bland. The 10%tip that was added to the bill was in fact, nearly 15%. We were in a rush otherwise I would have complained. I will not be returning.

Amazing service from Paulina - kind, attentive, and made the whole experience enjoyable. Thank you.

Lovely and bright inside, nice atmosphere and music, Grayce who was serving us was lovely :) Also delicious food!

Grayce was lovely and very polite and helpful x

Muy decepcionante, no volveremos. La comida era solo mediocre - la lasaña no era tan buena como compro en Tesco - y el ambiente en el restaurante era muy pobre. Estábamos sentados en una sección en la que no nos habíamos sentado antes, y las mesas estaban apretadas juntas y el ruido de las otras mesas era horrible, no es lo que espero en una comida cara con amigos. Simplemente no podíamos escuchar lo que alguien decía. Evita este lugar si esperas poder tener alguna conversación con amigos. Me siento totalmente estafado.

Really enjoyed the roast sharing board Service from Grayce was amazing

Agnes was fantastic, very attentive and friendly.

Agnes had a great customer service and she take us a picture just like a professional photographer. Food are great too.

Grayce was really great. She was super quick with ordering as we were on a time limit. Food was also SO good

Very pleasant evening, beautiful ambiance, warm atmosphere and intimate. Grace was my waitress this evening and was extremely personable, attentive and pleasant. Food was delicious and served hot too. Would recommend for an affordable intimate meal.

Paulina was great, such a nice hostess with brilliant customer service, loved it!

Service from Grace excellent .She enabled a move to a less noisy section .Not great vegetarian options though the quality of the food was good .

We had an amazing brunch, if not the best we’ve had in Birmingham! Paulina was amazing and never let us be without a drink. Definetly recommend xxx

Served by Paty, she was lovely and very friendly. Very informative about the menu. I had the carbonara and my partner had the Ribeye steak- medium rare. Both were cooked to perfection. Will return again

Lovely meal, good selection on the menu. Friendly staff, very welcoming. Great value would highly recommend.

Nice relaxed atmosphere, Paulika was very knowledgeable about food and drink and very friendly.

Very welcoming staff and a comfortable atmosphere.

Great service from Grayce, food was excellent.

Had an amazing bottomless brunch at Gusto! Grayce was really helpful and went above and beyond to help us. Would definitely recommend!

Grayce our waitress was lovely and amazing food and service

Paulina was a great hostess and we had a great time.. thank you.

Romesco salad was brilliant. Will be coming back for that

Paulina was fabulous and the food is delicious! Especially the carbonara x Will definitely come again

Great spot for food and drinks, great service. Special thanks to Agmes our waiter who was brilliant.

Came here for valentines, as I previously had came last year and it was really good, but I was left disappointed when I ordered my main, as I ordered the lemon and herb chicken it arrived burnt, when biting into it I ended up hurting my teeth. The waiter took this away and replaced it with a new one but had to wait twenty minutes and my partner had already ate his food by the time mine arrived. I don’t know if it’s because it was busy the reasoning behind this, but spending £120 pounds and this to happen wasn’t the best of experiences. This experience has made me question whether it’s worth returning here for food again.

We dined here for Valentine’s day and absolutely loved it! Beautifully decorated, the restaurant had a welcoming atmosphere, made all the more better by our waitress Bianca, who was so friendly and attentive! As a vegetarian I had no trouble finding suitable food, and the dishes we had were delicious. We will definitely return in the future!

“I had a fantastic dining experience at this restaurant! The food was absolutely delicious, and the atmosphere was warm and inviting. A special shout-out to our waitress, Agnes, who provided outstanding service—she was friendly, attentive, and made sure we had everything we needed. Her warm smile and professionalism truly enhanced our evening. Highly recommend this place, and we’ll definitely be coming back!”

Pizza and carbonara great. Grayce was lovely

I absolutely loved my time last night at Gusto in Birmingham, the food, the service, the staff were all 10/10. Our server was Bianca and she couldn’t have done more for us, was top quality. We were treated so well and will definitely be returning.

great bartenders, super friendly and great service :)

Food was amazing and Paulina was fantastic 🌟

Favourite bottomless brunch spot in Birmingham. Will continue to come back - highly recommend!

Paty was so attentive and very friendly

Food was excellent and good value for money , paty gave us excellent service

Food and drink was brilliant, and Paty was a kind and thoughtful server :)

This place is so lovely! Our server Paty was very sweet and checked up on us a lot - amazing service! 🤍

Came here on a date with my boyfriend for valentines. Servers were very polite. Food was delicious, very well presented. Very well timed considering how busy it was. Paty was our server she was amazing. we recommend the crab fettuccine. and carbonara double cream edition.

Bianca was amazing, quick service, friendly and knowledgeable about the menu. The food is the best, we love coming here time &time again.

We came to Gusto for our 9th Valentine’s Day together and it did not disappoint! We had some incredible food, the steaks are unrivalled and Bianca was molto buona! Grazie Mille!

Paulina our waitress was fantastic, we liked the starters, my main of carbonara however was cold, asked for another to be made and wasn’t much better

Me and my partner went for lunch here - our waitress was Paulina, she was very welcoming and friendly from the beginning and attended to all our needs. Wonderful waitress! Thank you Paulina for making our experience great x

Wonderful lunch, great service! Coming back again soon :)

Fabulous food, staff very professional and friendly lovely atmosphere.

Comida encantadora con mi madre, con el mejor servicio por Bianca, ella era sonriente, muy servicial y nada era demasiado problema para ella.

Absolutely fantastic!!! Would come again. So delicious 🥰

Agnes was so attentive, amazing service - she’s a superstar🤩

Agnes provided us with a wonderful service and atmosphere. Thank you for your wonderful hospitality!

Paulina was very friendly and professional customer service. Food was really tasty.

Paulina was soooo lovely. the best waitress in town. so welcoming and had such a lovely time. the food was 10/10 as well, will definitely be back again. thank you Paulinaaaa<3

Paulina was amazing she was so funny and chatty with us! She was super knowledgable about the menu and encouraged us to get more food cause she knew we wanted it!!! Never bad service in Gusto will always come here :)

Paulina was fantastic. Can’t praise her enough. Thank you so much.

We asked to move as original table was too close to a party. The new table was fine.

What a lovely atmosphere and dinner. The service was on point and I appreciate they didn’t rush the app and dinner.

Agnes is a bloody legend ❤️ Genuinely the best waitress we’ve had, made the meal and experience ten times better

Me And my wife came for an evening meal. We we're seated once inside, then a member of staff asked if he could move us due to a booking error. We moved and he gave us a round of drinks and better table. We shared the calamari to start and I had the Ragu pasta my wife had a pulse and grain salad. We had a nice time, I think the food was okay but I have had better Italian food in Brum. For that reason I wouldn't come back.