La Creperie de Hampstead in Camden - Phone Number, Reservations, Reviews

Having been a customer for the last 25 years, I was really disappointed with the level of service recieved by the 2 chefs. Firstly, I was snapped at by the chef after merely asking for a fresh crepe to be made instead of being served one that had been lying there for a while. Secondly, I politely asked for a fork and was rudely shouted at with a loud ‘NO’ from the other chef. However tasty the food might be, I won’t be returning anytime soon with this level of poor and rude service.

Went here for lunch before going to Hampstead Heath and was pleasantly surprised by a short queue. We then ordered, and though my first choice was unavailable, the crepes we did have were lovely, and the strawberry and chocolate on special offer was so so skibidi. Overall a great experience, would recommend!

This Creperie was a very poor experience. Its like a caravan with a little slit where one can see the crepes being prepared. Sadly the Frenchman and Frenchwoman inside were so rude. They were talking about their customers in negative ways as they were making the food. I can speak French so I could understand them. The arrogant Frenchman shoved the payment machine in my face to wave the credit card. The crepe was not packed well and the contents dribbled on the pavement. When I placed the packaging in the bin after eating, I noticed that the floor of the creperie caravan was not very clean - maybe Camden Council could inspect please? But all is not lost as there is another creperie a mere 5 metres away run by the excellent King William IV pub. Problem solved.

The best crepe in London. Authentic neighbourhood spot with great flavours rude(ish) owners that everyone loves. Come.

Disappointing. I was very excited to go here but unfortunately the service was equivalent to the crêpe, both not great. The crêpe was too thick for an authentic crêpe, it was more like a pancake. When I went it was cash only and a bit pricey for a crêpe, even for London prices.

This spot is great if you want a delicious and authentic crepe. I have been coming here for at least 10 years and it has never disappointed... Only thing to complain about is the queue length but the end result is always worth the wait! Don't go to the crepe stand next door.... That always disappoints

Unfortunately this creperie has not really kind staff and good organized service, I didn't appreciate the behavior. I waited for over than 50 minutes in the queue with my little one in the buggy of 8 months and my mom to enjoy it, but when arrivede there in front to order crepes, the lady told me just to pay cash.. Even if i didn't see any written about on the wall. She answered me to go to bank, moreover she told me I looked like stressed and this made me so uncomfortable and sad as I had my baby there with me and I was waiting for about one hour, was no respectful considering my patience. I decided to leave my idea because no cash in pocket underlining to her that she made a good job to treat me so by a cheap way, above all I listened to her to be offensive and kidding me with other staff and clients. She didn't want to explain why they don't take payment by card but just cash without any options. I am sorry to review negative this known but I felt bad for hours after that, I could have been glad to eat this popular crepe however the lady manager with nice turban is so rude and arrogant, so I took a pic to give an opinion by my experience.

Excellent customer service. They accept both cash and card. I had spinach, garlic, and cream crepe, which was the best I ever had. It was definitely worth waiting for. Will come back for sure.

Great crepes. Many flavours. I had the tarragon mushroom one; although about £9 each the crepes feel good value. Plenty of filling & served piping hot.

Excellent, decadent and annoying line-ups! Always good, an Hampstead icon that never gets old. Every time we come to the UK we get crepes!

すぐ近くに住んでいるので良く行きます。店員さんが全員フランス人で感じが良いのも高評価。 生地が、デザート系のクレープの 時はもちもちしていて、ハムチーズといったお惣菜系のときはパリパリしていてとても美味しいです。 土日や祝日は夜以外いつ行っても30分以上並ぶので平日に行く事をおすすめします。平日も昼時はとても混んでいますが、4、5時頃は数人しか並んでいないのでいつもその時間に行くようにしています。 また、ハムステッド駅側から降りてくるときに左手にテントのようなクレープ屋台が見えるはずですがそれはパブが営業している別物で、ハムステッドクレープではありません。味もかなり違うので要注意！ いつ行っても感じが良く味も最高なので高評価させて頂きます！

Massa bem feita, sempre tem fila para comprar. Os crepes são de tamanho razoável e o recheio é bom, embora adaptado ao paladar britânico. Só não existe o recheio mais francês de todos, que é o de créme de marrons (creme doce de castanha portuguesa).

The portions, the service and the taste, certainly help to forget the waiting time, which is still worth it.

Great Crepes. Do not confuse with cynical copy by the pub’s owners next door. Go for the full works if hungry. Spinach and cheese if healthier

I totally forgot the owner has been changed that I joined the queue for 45 mins to get an ordinary crêpe to disappoint myself, also being treated rudely just becoz I took a picture of the staff making crêpe. The staff on the left said “Don’t take pictures of us, it’s not in a zoo!” Honestly, no one cares who’s making the crêpe, people who come mostly care about the foods only. If they are so sensitive about it they could have put up a sign to remind people about “dos” and “don’ts”: Don’t take pictures of the staffs and they take cash only. I don’t usually take cash with me. Luckily I got some last Saturday.I would be really mad if I waited for so long and was only told cash only when it’s my turn. I don’t know why they don’t mention about cash only at all? I wish I have read other reviews before I visit. Not only the service is poor, the quality of the crêpe is not as good as it used to be, not tasty at all. I ordered the banana and dark chocolate, the crêpe itself is quite salty, and the dark chocolate is really sweet. Not sure if they put the wrong chocolate or it’s just poor quality of dark chocolate, it should not be that sweet. Unfortunately, when they transferred the business to the current owner, they only transferred the name and the fame, but not the original good quality and service, what a shame. I honestly think any crêpe stall on the street in Paris tastes better than their crêpes and you don’t even need to queue for so long. And I’ve tried other crêpe stall in the UK before, much better than this. It’s not worth stopping by anymore. Avoid this stall, save your money for some other nicer food and save your time. It’s a ridiculous joke to see they say they have their business for 42 years in Hampstead since 1980. It’s not the SAME anymore, people!

I had heard about this place so was excited to try it, and even waited over 30 minutes in a very slow queue. Unfortunately I was appalled by the treatment of the crepe makers to myself and other customers. First, they are cash-only. Very strange in 2022 to not take card but sometimes the inconvenience is worth it. Not the case here, where they don't even have a sign indicating they don't take cards. One man received his order and tried to pay in card, and the angry woman said "No, cash only. And you better come back quickly, because I never forget a face." Another issue that arises from only taking cash is hygiene. The woman took cash, and without washing hands went on to touch food. Disgusting! Second of all, don't dare to take a photo. I saw two customers try to take photos of the crepes (this is understandable, being a so-called "institution" of Hampstead, and not a normal place to eat) and the woman snapped, saying "Do not take photos! I don't want my face on your phone!" Even after they apologised and stopped taking photos, she was bad-mouthing them to her co-worker in French and glaring at them. She even said "So disrespectful" to me when handing me my change. After my experience all I can say is I hope this place shuts down so nobody else has to be subjected to this kind of behaviour.

We love the crepes here but after waiting 45 minutes in a queue to get our hands on one, a couple of times ‘friends’ of the guys making the crepes jumped the queue walked straight to them and ordered ahead of everyone else. This is really unfair and unprofessional towards paying customers.

Delicious pancakes on a cold day! I had the spicy egg and my friend had the ham and cheese ingredients super fresh and tasty! Strongly recommend 😋

We are regulars at La Creperie since years now and not once has it disappointed. We've been here for brunch, lunch, after school, after classes, snacking, dinner and late night indulgence. Since we are local, we are able to come at short notice (and on a whim!) when there are no queues, which believe me, are quite long most of the times. It might seem that no crepe is worth waiting in a queue in the cold, but, take my word for it, that is exactly what it is! The cheese and garlic mushroom one is my abs favourite.

I was so looking forward to visiting and trying the ‘best crepes’ in London. What a shame that I was met with some of the most hostile service I have ever received. Whilst queueing the gentleman ahead of me ordered a crepe and asked for rum to be added to the topping. I noticed that some of it spilled onto the hot plate and became slightly uncomfortable, as I am tee-total for religious reasons. When asked for my order I saw that they began to prepare my crepe on a separate hot plate and felt a little relieved, only for the staff to transfer it to the same hot plate of the previous order, having only wiped it with a damp tissue. When I asked if they would use a different hot plate, the staff asked me “what’s the problem,” I explained and she very aggressively responded “I am Muslim too, so..” I was thrown by the rude and dismissive tone. Had I disclosed an allergy I am sure this would have been accommodated. They then both proceeded to speak about me in front of me, in French, presuming I would not understand. Safe to say, I will never visit this establishment again, and I will be sure to tell everyone I know and meet to never visit them either. And utter disgrace to the area.

Best Crepes in London, large menu so great choice. Don't let the price put you off because the crepes are so worth it

BEST CREPE Hands down. Literally been addicted for over 5 years. Never fail to please. Lovely staff too. I know people that travel from different parts of London for these crepes.

I went with my friends. The staff was horrible and rude, not the friendly, hospitable staff I imagined. The woman serving was extremely rude. The friend had to get cash from the cashpoint while I was in the queue and they had to go to...

Food is ok. Very oily and buttery. The problem is the attitude of the staff. Very rude. Like they're doing us a favour taking our money. They work in the service industry and just because they have customers doesn't give them the right to be...

Decided to visit with my husband and best friend. The queue was long but moving fast. When we got to the front, my husband gave the black lady his order and she rudely told him it isn't available then turned to the other woman and...

A Hampstead institution. Beware the pub next door which has set up a blue gazebo called “La Creperie” - trying to pass off as the original “La Creperie de Hampstead”.

I’ve read a number of reviews about rude customer service before my visit so I was mentally prepared and kept my expectations low. When I arrived, the queue wasn’t too long. I was also greeted by a friendly gentleman. The order process was smooth and...

I’d give this place a 5 for their Crepes. However the lady however who stands and pretends to help out is rude and obnoxious. She wanted us to queue a particular way and assumed we knew which way. When we didn’t she was huffing and...

Been visiting Hampstead for years, noticed this place, and the long queues.Every time I walked past it was very busy but the queue was too long. But today I decided to join the queue - and I'm so glad I did. The crêpe was wonderful...

I have no clue how this place is so popular!?? I went with friends and was APPALLED by the hygiene! To the point me and my friends didn't even get a pancake! Dirty surfaces, workers wearing dirty clothes, no masks during a pandemic, nothing looking...

I have to agree with many other recent reviews that the service and manners particuarly of the Lady who appears to be in charge is certainly the rudest and most arrogant that I have encountered this year, I came here with my wife and daughter...

I have been coming here for past 10 years but can't believe the shocking attitude and rudeness of the one lady who pretends to be the main person, does absolute nothing but everything to make the experience for every single customer miserable. The 4 customers...

Good crepes but the lady in charge is one of the rudest people I have met. She was rude to me and was making fun in French of other customers.

A great choice for a quick bite in the area, for both kids and adults. Be prepared to queue, but it’s worth it.

Bering coming here for a while now and never fails to impress. A personal favourite is white chocolate hazelnut, best crepes in London

Unfortunately the hygiene at the creperie is disgusting. The guy making the crepe handled money, coins and notes, from all the customers, didn’t wash his hands and then picked up a block of cheese and grated it. Touching all the food without gloves, gel or...

Delicious Crepe but what a shame the lady who runs the stall is just so rude and unpleasant. Would have also liked to have seen some common sense with Covid staff should be wearing mask and gloves

i love this place so so much, it's delicious. I've been going since I was around 7 and I still love it so much to this day, if you are in Hampstead, please please try it and thank me later!!

crepe delight! so tasty, I love the lemon and sugar but sometimes you need to go for chocolate and banana

I have been eating crepes here for nearly 40 years. Today i was appalled by the rudeness arrogance and total lack of any understanding as to what customer service is. If the owner wants to find out the specifics (as i dont want to name...

Me and my parents have been getting the traditional Hampstead crêpés since 2012 they are really delicious and served warm.

I pass by this place often as we live nearby. I used to go for their crepes every once in a while, but less and less often until I decided to boycott them altogether. And don't get me wrong; it wasn't because of the crepes...

Sadly the only thing that lets this place down is the staff. Great crepes but just unfriendly attitude from the staff. I don’t expect a massive warm welcome but a smile helps.

I have been going here for years since I was a little girl, never have I come across someone so incredible rude in my whole life!! I visited the creperie 2 weeks ago too and although again the staff was rude with a lot of...

After waiting in line for about 30 minutes, we ordered our crepes. The lady misunderstood my boyfriend's order and refused to make the crepe we ordered (she said she had "already started making" the wrong crepe. I do not recommend you come here unless you...

Fantastic! Best crepe ever Amazing people, so kind and work harder Always big queues but crepes worth it

OMG These are nicer than the crepes in France. The are a bit pricey, but taste like heaven. If you visit north London you have to visit the creperie and the rest of Hampstead.

Visited here today as had seen various articles online raving about the crapes. queued for around 30 mins, which wasn’t ideal as it was very cold and windy, to get to the front to be faced by the rudest two women I have ever been...

I went with my friend, she had a savoury crepe and I had a sweet one. The seller was really nice and friendly to us.And the crepes were really tasty for the both of us :)

I went there with 8 people today. The white male was very rude we were deciding which he could see and hear us speaking about the fact that I cannot decide which one to have. Anyways then he said next customer. I said I’m not...

Really simple but so nice! I enjoy this crepe for many years,because are one of the best in the city!

This place has crepes to die for! The best crepes I've had in my life, sweet and savory. There's always a (long) queue, so be prepared to wait 30 mins or more, but trust me - its totally worth it! Unfortunately, we don't live locally...

Disappointed after waiting 40 minutes to buy a crepe for my son, I would have left it, but we had driven from south London on my recommendation of the historical créperie in Hampstead for our trip to north London. Service was super slow.... seriously, I’ve...

By far the worst customer service I have ever encountered. The lady running the place was incredibly rude, disrespectful and extremely aggressive -- to the extent that when I said that she was being very rude, she told me to f off. This all came...

Hiked to Hampstead yesterday and was charmed by the village feel. Saddened by the closure of Mamie’s crêperie in Covent Garden, I was seeking an alternative. Read the reviews and though I’d check the Hampstead one. First, it’s all done from a van (seemingly attached...

I have been eating crêpes there for years and they are consistently very very tasty! Would recommend to anyone who’s in the area.

Yummy pancakes made in front of you, choices of sweet and savoury pancakes which is so fresh that you can have 2 or more. Highly recommended

The staff is so unfriendly, the black lady snaps at customers, she seems to hate her job. The spinach and cheese crepe was not good, the spinach tasted strange. I won’t be coming back.

Huge queue meant we had to wait over half an hour for our crepes, when we got there the lady serving was really rude and snapped at me for not ordering both my crepes at the same time. I thought this was massively unprofessional and...

Been coming here for years and never had a bad experience other than the one time I nearly got a parking ticket (not la crep's fault ha!). They do sweet and savoury options. Personally, I get the mushrooms in garlic and cheese or ratatouille. On...

Sweet crepes really tasty. Savory ones are good if you avoid ham which very low quality and had problems even trying to munch it! The rest is good

Creperie food stall in the center of Hampstead. The simple Nutella crepe rivals any I have found in Paris. We arrived at opening and was lucky to miss the long lines. Simply fantastic and very reasonable prices.

Amazing crepes! Original french recipes and great ingredients. It is located in a really beautiful place but be carefull because it's always busy! You have to try the original crepe suzette, c'est magnifique et vraiment savoureux!!

that the crepes are sought after but also that this is the cheapest option for eating in hampstead and as such climbs up the algorithmns where everywhere else is toooo expensivo...it is just a pancake guys...served from a van

Great crepes... sometimes! Been going here forever, very delicious though when there is a really long line, expect the quality of the crepe to go down. When they're good, they're really good. Trust me.

If you are in the area, definitely take the time to stop by and get one of these fabulous creations. There may be a line, but it will be worth the wait. I had milk chocolate and banana and it was absolutely to die for....

Queued for 1.5 hours to get to the front of the line and not a single greeting or smile. Servers were very rude but crepes were nice. A smile would have been appreciated.

People queue here for ages to get a crepe but its worth it. We've been buying crepes from this stand for many years in Hampstead. The choice is good and something for everyone. Sweet offerings , savoury offerings and hot and freshy made infant of...

The crepe is quite good, probably one of the best you will find in London. It is a little bit on the expensive side, however. Hygiene does not appear to be their priority, and depending on the day, be prepared to wait up to 20-30...

Amazing crepes every time! Although a little on the steep £ side when you think about the fact that it is literally a crepe. I usually go for the Almond Maple Cream - delicious!

usually having such a big sweet tooth, i surprised myself by ordering a savory crepe. whilst looking at my crepe being made, it struck me that this place doesn't seem to sacrifice any quality, which a lot of other places in london do tbh. the...

We live nearby so I’ve had the chance to visit this place a few times. I’ve tried both the sweet and savory crepes; Belgian chocolate, tomato mozzarella and pesto and butterscotch. The chocolate crepe was way too chocolatey, it was a bit sickly because I...

Lovely crepes! Very busy! But fast! Yum yum yum! Only thing difficult is the parking and no seats! Other than that I don’t mind standing! See you soon!!

I was taken to this hidden treasure in Hampstead. The line is long and for a good reason. The two women that run the place have an operation that is so well orchestrated, classical music should be playing. Veronica has been making crepes for more...

Be prepared to queue, and be prepared to give your order quickly! But it's well worth the wait, not only are they excellent value for money but they taste amazing. Hands down the best crepes in London, if not anywhere

As a local, this place is always busy and I used to order something sweet not savoury and had no complaints, but I was shocked when a friend told me that their Food Standards Agency Hygiene rating was 1 out of 5 which means their...

We had mushroom, cheese and garlic pancake, made while you wait. was very tasty. Might try a sweet one next. I would prefer to eat it from a plate as I found it a bit messy to eat from a cone.

These are excellent pancakes, but the queue really is surreal given it takes awhile to serve each customer. I heard 10's of word-of-mouth reviews for this place so did eventually go, now I've been - I thoroughly enjoyed it but would not go back simply...

Moved into the area some 3 months ago, and noticed this crepe stall in the village, today we visited and wasn't disappointed. Had to queue for approximately 15 minutes, but as the weather was sunny, wasn't a problem. It was worth the wait, each crepe...

Pluses 1) Have been going here for decades - the crepes are really very good 2) Quaint part of London, wonderful local atmosphere 3) Great variety of sweet and savour crepes Minuses 1) Appalling service levels - the folk 'working' on 19th Aug were more...

Even after a 30 minute queue it was well worth it. I've seen this stall for 30 years and didn't try it until the kids convinced me today. Every crepe is made to order and the ingredients are fresh. Watching the pancakes being made is...

Saw on trip advisor and went to visit this quirky iconic stall. Prepared for a queue having read reviews. 3pm Thursday afternoon there was no queue whatsoever!! Had mix of savoury and sweet between us. Very nice. Just under £20 for 4 of us.

I’ve been going to the creperie for well over a decade. I went yesterday at approx 9:30pm. There was a queue to the end of the road which would usually take 15 to 20 minutes to get through. I was taking family who were visiting...

I have visited this place a few times. While the crepe is OK the service is horrendous. The woman who runs the place is rude. She snaps and yells at customers, passes judgement on customers orders and I’ve heard her speak ill of a customer...

Let’s be honest the only bad thing about this is the cheaper quality cheese and ham compared to before but it’s still amazing! I prefere the sweet then savoury but always buy one of each as I never know when I’ll be back again!

First: the person that wrote that Hampstead doesn't offer any decent food doesn't knows what she's talking about. There are plenty of good places to eat in Hampstead. Second: the service by staff. Yes, at first we where a a bit appalled by the apparent...

A very Parisian service. This is what the experience is like: a woman of African descent yells “next order” (no smile, no greeting, not even a look at the customer...). My friend wanted a chocolate crepe, her answer “what kind of chocolate”, my friend goes...

We queued for about 30 mins before we get our hand on the crepes. If you are trying for the 1st time, you must start with the original (which is sweet) Personally I love savoury hence the ham & cheese is my favourite! Though the...

I was really pleased to find this tiny Creperie truck still there in the same place in Hampstead. I had often bought crepes here in the past with fond memories before, I was hoping it had not lost its magic! I was not disappointed, with...

When we go for walks in the Heath my boyfriend and I always see this cute little crepes truck. The offer for food is really poor in this area so we thought to give it a go today despite the quite expensive price point. First...

I had a banana with chocolate crepe and it was definitely one of the best crepes I had in london. Will go again for sure!

I've visited this place 5 years ago and had a sweet crepe back then and thought I'd give it another visit with my partner today! There was a queue of course... Waited for maybe 20 minutes tops. I had the ratatouille with ham and cheese...

This is a little stand on the main street of Hampstead village. They make the crepes right in front of you and fold them into paper cones so you can eat them without a plate and silverware. They are ultra thin so you get that...

There is something rather cool about this iconic crepe van in Hampstead. It’s been an institution since way before street food was trendy. And you can’t ask expect a better crepe anywhere. There always seems to be a queue; but we diligently wait our turn...

Had a banana and Belgian chocolate, good taste, and the crepes were soft with a crispy edge. However, the product is good for the price but definitely not the best itself. Would not go again if need to queue and the service is still rude.

Saved from closure since the wicked witch of the East finally left the KW next door ! A local favourite for kids and adults alike Post school snack or Post Pub Munchies Sweet or Savoury Well priced Classically surly , moody staff - but they're...

Varied menu for both savoury and sweet; my friends and I met for crepes and decided to have savoury - I had mushroom and garlic cheese - which were great value at £6ish each. A bargain as they really are rammed full and made in...

I just got hit with the strongest craving for this crepe. Too bad I'm a transatlantic flight away. I ate here for the first and only time back in September of last year. I haven't had too many crepes in my life, so take this...

I ate there first time about two months ago and since then I make sure I will visit the place once a week. Without many words, this is the best crepe I have tried in London.

Have been a faithful customer for the past 16 years. I used to get this as a lunch fix, 16 years ago, as a student and now I take my kids here for a late night treat. The standard of crepes has remained the same..however,...