La Casa Italian in Stafford

Awful service. Food - no fresh chillies, they cook with chillies from a jar. Overpowering tastes of tomato paste. Gnocchi mushy. Bread like crackers. Service was so poor, and the lack of customer care and pride in the place was astounding. Never again.

Very,very nice food. Highly recomended 👍

FOOD Truly excellent. All food cooked freshly to order, served hot, and utterly delicious. My wife and I have dined here several times and this time was no exception. We've tried different items from the menu on each occasion, and we've never been let down. AMBIENCE Very tastefully decorated throughout with a nice open kitchen, and it was easy to see the cooking staff taking pride in their work. I can't remember if there was any music playing, but if there was it certainly wasn't overbearing. FACILITIES Spotless. STAFF The waiter was friendly, professional and very helpful. WHY NOT FIVE STARS? Two things...Firstly, the temperature. It was a cold October day and the restaurant - whilst not cold - was just about warm. Heating needed! Secondly, Waiting staff. On this particular Saturday afternoon there was only one waiter to seat tables, take orders, and deliver drinks and meals. Whilst in the process of this, at least one potential customer came in, waited at the reception area, and left after a couple of minutes. He might have been having lunch on his own, but he might have wanted to make a large booking. Possibly a big loss for the restaurant, if only for the word-of-mouth he'll likely pass on. OVERALL Not the first time we've dined here and won't be the last, but climate-control and more staff, please.

I had a very delicious dinner here. Spag bol was very tasty and staff very lovely. Thank you.

It is a brilliant way to spend time relaxing and eating in a splendid atmosphere. The food was hot, flavoursome, and presented well. The table service was excellent. I'd definitely recommend this establishment.

The nicest Italian food I have ever had. The service was excellent. Staff extremely welcoming and friendly. La Casa has become my favourite Italian restaurant and I would highly recommend. You won’t be disappointed.

Food was delicious, staff were lovely, highly recommend

My wife and visited La Casa before heading to a theatre performance. The food and service was exceptional, so would highly recommend. We chose to have 2 courses each off the early evening menu, one pasta main and one chicken main. We were served by a few different staff members including the manager Aman, but all were very attentive, polite and professional. We’ll be coming back soon.

Great food and service. Loved the early evening menu available up to 7pm. . Great choice . Would recommend the spinach and ricotta cannelloni and the salmon

Service was terrible. Me and my partner had to wait at least 30 minutes just for a drink. Food we had to wait 1 hour 30 minutes. We ordered “bread while you wait” which we had to wait for that, and it came out and was wrong. Wasn’t a pleasant visit.

Food is alright, just about worth the price, wait times are not ideal, despite it being a busy night, 2 hours for a main each and 2 drinks each is unreasonable. If the times weren't as bad, I'd recommend la casa purely off of the food and staff, alas, I can't recommend sitting, waiting for up to an hour for a drink in a warm room surrounded by obnoxious people

Can't wait to go back fabulous food. Service and staff were great 👍

Very good service, very enjoyable food and nice atmosphere recommend 👌

The food was very good however the lack of staff organisation lets the place down. Wrong food brought out. Mains delivered before we had been served our starters. Wrong drinks brought to the table. We were asked a few times if we had ordered other drinks/food as they seemed to have no idea who ordered what. We left as the place started to fill up so i dread to think what the service was like as it got busier.

They made my son's first date with his girlfriend super special (9 years old haha). They even had a heart balloon on the table when we got there! And sat us close enough to help if we needed but far enough so they felt alone. Service and food was fabulous. Highly highly recommend!

We have eaten in the restaurant before and it was good. ABSOLUTE rip-off for take away. They really need to reduce delivery prices and up the quality. The seafood risotto had little seafood and lots of closed or empty shells. Side salad was ridiculously priced for a takeaway. The pics show main and salad - best part of £27. Disgraceful. Other meal - Chips portion was small. Pizza was lacking in topping and looked thrown together. Go for a meal in the restaurant maybe, but DON'T WASTE YOUR MONEY on a delivery. Not sure I would recommend either after this evening. Overall - VERY DISAPPOINTING.

Family gathered here from Solihull and Staffs Moorlands for Sunday lunch. There is a lovely gentle atmosphere with typical Italian chat times between courses. The food was lovely, everything freshly made. My seafood risotto was lovely as were the lasagne, the luscious swordfish steak, breads - do have the garlic flatbread.. yum . The lobster pasta was a huge hit with my strapping 6'4 son. The pasta dishes and antipasti the same - delicious. Couldn't leave without dessert. Calzone. Tiramisu. Thanks Chef. We will be back.

Visited here for my birthday celebration. The food was tasty, hot and freshly cooked and very reasonably priced the staff were lovely and friendly. This isn't the first time I have visited here and I shall be booking again in the future. Thank you

Absolutely the best in Stafford. The food is so tasty, value for money, portion sizes are great and service is superb. Never had a bad meal here 👍

Was visiting Stafford and found this restaurant online. We opted for the early bird special, which did not disappoint. Fabulous food and excellent service by Aman and the team. Would definitely recommend if you're in the area

I visited for the first time today and it won't be the last - fabulous meal, beautifully cooked at a reasonable price with great service ( we arrived a bit before opening time and was allowed to come in out of the rain!)

Would not recommend to anyone. There was mould and dirt in the bottom of our water jug, when I pointed it out he said ‘they are all like that’. The food was very disappointing it just tasted a microwaved pasta and poor quality pizza drowning in oil. Was an overall terrible experience and a relatively expensive one too. Will never be returning here, do not go here.

Pre made lasagna warmed up in the microwave but freezing cold in the middle; TWICE! Mains came out 15mins apart (two of us). Coffee cups are small servings too. Really disappointed

Love the risotto, piazza and lasagna. Staffs are nice.

It was a last minute decision to go to La Casa whilst being up town and was a bit hesitant what to expect but we definitely made the right choice as the food was excellent, freshly prepared and hot and very reasonably priced. Very good service from the staff.

Had an impromptu lunch yesterday; really, really nice spaghetti bolognaise. Got to say: better than my own homemade. Will certainly return. Great service too from Aman.

Very disappointed eaten here 4 times before. Wrong drinks served, wrong dessert and not advised original choice not available, just put in front of me with no explanation. Will not be going back

Delicious food - we'll be back!

This is my second trip to this restaurant. The service is very poor, we arrived on time for 7pm booked in advance, table for 5 people. By 7.15 we still did not have drinks. It took until 7.30 before we had even ordered our meal. By 8.10 no starter had arrived so I questioned it, this prompted the starters to arrive. Basically an hour and ten minutes after arrival. I found that unacceptable. Starters were poor to be honest but main courses were better. The toilets can only be described as awful (the men’s anyway). This restaurant is charging top prices but is not delivering good value.

Fantastic 3 course meal tonight at la casa served by Hugo who made us very welcome best tomato soup, chicken cacciatore and tiramisu in the Midlands hats off to Wayne the head chef 👏

This is a very large venue. We aren't local so made a booking online. We were the oynly only table for at least an hour. This made the service top notch but the atmosphere was lacking. I had the carne calzone which was average. The sausage was underwhelming and felt like the breakfast left overs chopped up. The team where helpful and friendly.

Lovely meal here when visiting Stafford with my wife. Booked here got her birthday meal and although the restaurant was quiet and lacked a bit of atmosphere, the food was good and the service was excellent. I’d recommend the Lobster Tortellini in a seafood sauce was very good. Definitely worth a visit if you want to eat Italian in the town centre 👍

The best Italian meal I've ever had...some statement! The braised beef ...the spaghetti vongole..the calzone...the desserts...all perfectly cooked, seasoned and priced. Portion sized for hungry customers but all plates were emptied. Its my 3rd review in about 5 years...all positive but the food this time was literally second to none. 2 courses for about £20. It was quote a meal!!! A must visit.

This is my favourite restaurant, we have very few good ones in Stafford but thankfully, we have La Casa. The food is excellent as is the service. My very favourite place, love it 😀 xx

Came for Sunday lunch and had the roast chicken with the mushrooms and white wine sauce and it was delicious, then the panna cotta. Service was excellent.

We visited Friday evening, our first visit here and we weren't disappointed. Friendly, welcoming and attentive staff, the tables are not too close together which was a nice change from what we are used to. Atmosphere was quite and classy. We had a starter and main each, both delicious (included pics of our starters) and plentiful. It's not cheap, but I am a great believer in you get what you pay for. Highly recommended.

Fantastic service and food I would highly recommend the lobster dish so rich in flavour.

I went with a couple of girlfriends and once again the food was really lovely, and well priced. Good service and nice ambiance.

I happened to be walking past and popped in for a cocktail, lovely greeting from front of house Amber and Pav the chef, I’m new to the area but I will be coming back and bringing friends.

Only three stars due to service being very slow due to not enough staff and the restaurant was freezing. There was 3 staff working in the kitchen area (these staff did not help the two floor staff), one staff on the bar, who was also expected to stop pouring drinks and wait on tables when meals were ready to be served and also take food and drinks orders from tables and one waitress who was expected to be everywhere, including taking orders, waiting on tables and taking payments. We could not fault the two staff working the floor. The three stars are for the quality of the food and the two waiting on staff.

The food is just exquisite to say the least.Every time we go there the food is truly Amazing,very spacious,very clean,and the staff are always helpful and very friendly.Excelkent value for money and a wide range of food choices,well worth a visit.

Amazing place to Visit.. Great food, great prices. Food & service was top quality. Staff was very attentive. Food was worth every penny. Best place around. Great waiter who served us, he was very genuine, polite and had a great memory . LaCasa is Amazing. Will definitely be back.

Stunning food, really authentic, genuinely some of the best Italian food around! Waiting staff are all very lovely and can't do enough.

Really nice Italian food clearly all cooked fresh Waitress was very helpful and friendly and the food was awesome Overall value was very good too Will definitely return

Myself and my family love the food here. I find it's best to book in advance to guarantee a table. Service is always spot on and the food is amazing. Just a great place to visit when wanting good Italian food with a great atmosphere.

Probably one of the best Italian restaurants we’ve visited, Four people, four starters & four mains. All dishes were excellent, no complaints from any of us. Great service and a good atmosphere. Will definitely return.

My recent experience at La Casa on 1st December fell dramatically short of our expectations. The promise of a seamless pre-ordered dining encounter quickly unraveled into an evening fraught with frustration and disappointment. Inconsistencies in service, delayed refreshments, and prolonged payment processing punctured the anticipated vibrancy of our group dinner. The promised efficiency of pre-ordering was diminished by scattered meal deliveries that eroded the ambiance of what should have been a festiveshared dining experience. Some of us watched our food go cold while others in our party were left waiting, questioning whether their meals had been forgotten. Thirst prevailed as our drinks meandered slowly to our table, well behind the service experienced by others around us. And to culminate an already disheartened experience, what should have been a swift settlement of our pre-calculated bill extended into an egregious 45-minute ordeal. The lapses in service are troubling on their own; however, more concerning is the bewildering silence in response to the concerns we raised directly to La Casa management. This lack of acknowledgement compounds the frustration and deters us from making any repeat reservations or recommendations of La Casa to fellow diners. Regrettably, this service highlights a glaring discrepancy between La Casa's assurances of a streamlined pre-ordering system and the reality that unfurled. Reviewers I would suggest that potential patrons consider other options where their expectations in dining efficiency and service will be better met.

Pre-Ordering Promise Falls Flat at La Casa My recent experience at La Casa on 1st December fell dramatically short of our expectations. The promise of a seamless pre-ordered dining encounter quickly unraveled into an evening fraught with frustration and disappointment. Inconsistencies in service, delayed refreshments, and prolonged payment processing punctured the anticipated vibrancy of our group dinner. The promised efficiency of pre-ordering was diminished by scattered meal deliveries that eroded the ambiance of what should have been a festiveshared dining experience. Some of us watched our food go cold while others in our party were left waiting, questioning whether their meals had been forgotten. Thirst prevailed as our drinks meandered slowly to our table, well behind the service experienced by others around us. And to culminate an already disheartened experience, what should have been a swift settlement of our pre-calculated bill extended into an egregious 45-minute ordeal. The lapses in service are troubling on their own; however, more concerning is the bewildering silence in response to the concerns we raised directly to La Casa management. This lack of acknowledgement compounds the frustration and deters us from making any repeat reservations or recommendations of La Casa to fellow diners. Regrettably, this service highlights a glaring discrepancy between La Casa's assurances of a streamlined pre-ordering system and the reality that unfurled. Reviewers I would suggest that potential patrons consider other options where their expectations in dining efficiency and service will be better met.

Food was lovely, service exceptionally slow. Even when not too busy.

We went to La Casa for our team Christmas lunch and were very impressed by the quality of food and the value that was offered. As the organiser of our party I was very impressed with the communication throughout and the flexibility of the menu catering for special dietary requirements. We all left feeling very satisfied and a little bit more festive!

This place is definitely underrated! Been 6 or 7 times and always great food. Always nice and quiet at lunch times on a Saturday (not sure why!)

Great staff ....great food ....great value ...definitely go again 😊👍

Had a fabulous meal at La Casa. Food, wine and service were first class. Lovely people serving creative Italian food with a a smile. We will be back for sure.

It was a forgettable experience but not bad at all. I won't visit again because the food didn't meet our standards but the young man serving was pleasant and the food was 5/10 (edible.. like a school meal) The restaurant decor is typical of a restaurant in desperate need of an update which perfectly matches the uninspired, snorefest, oversized menu.

I rarely leave reviews but after tonight’s experience I have to. Food was amazing, but what really made the evening were two staff members. Tammy and Luke! They were so much fun, super efficient and had loads of banter. Thank you both and all the other staff for making a great meal even better. Highly recommended!!!

We went for our friends birthday. On arrival the welcome was second to none. Luke seated us and made us feel extremely welcome. By the his service was first class and for this that made our arrival second to none. After receiving our starters we asked if we could nip over the road to bring in our own balloons and candles, not been funny but the staff nearly marched us there to make it happen. The service was the best our group had received, and we way out a lot. Luke (no offence) but for his young age is very switched on and is a credit to la Casa, Tammy was extremely helpful I taking our dessert order and provided a great night of customer service. I apologise to the young lady that was wearing a striped green/white dress working there I believe to be the head waitress she was also amazing. To the waiter that ran down the road and gave me back my phone that I left on the table thank you. How you found us we don’t know but that topped our night. My advice to anyone is, come la casa for any special occasion and you will definitely be looked after. The staff here are amazing and I can’t thank them enough for the night they helped us enjoy.

I went with 3 girlfriends to celebrate my birthday. The food was really tasty and enjoyed by all of us. Our waiter was Luke and he was so knowledgeable with regard to the food and wine, and real asset to the restaurant. Will definitely go there again.

Went here for the first time with a group of 13 for my daughters 18th birthday. Food was delicious.. the scallops starter was amazing. My mum said her seafood risotto was the best she’d ever had (and she has a house in Italy) A little mix up with the order was rectified quickly. Want to give a special mention to Luke.. he was brilliant and attentive (even though we weren’t his table) he’s a credit the the restaurant.

Celebrated my 40th here recently. Lovely food and good service.

Fantastic lunch with 7 friends on Saturday Lunchtime We had a lovely waiter called Luke, he really was excellent and a great asset to the team All the food was delicious, pasta dishes and pizza Excellent desserts too I would recommend this restaurant

Definitely recommend this restaurant 5 star food good price too . Staff was attentive, especially Luke, who was our main waiter he is definitely an assett to your team. Can't wait to return .

Definitely recommend this establishment fast service especially waiter Luke food was amazing hot and tasty 😋 can't wait to visit again .

Dined here last Saturday with a group of 7; we all had 3 courses and all started planning the next meal here. It was fabulous. To start, between us, we ordered the vegan paté, arancini, bruscetta pomodoro, fungi ripieno, fungi con spinchi, and calamari. All...

First time for me and my wife my brother and sister had been and said it was ok. The food was very good a bit overpriced but good £3.50 for 12 chips £25 for a £7 bottle of wine but it was ok. Please check...

Lovely place. Friendly staff. Food fabulous

We booked this restaurant for a pre-theatre meal and were planning to dine off the early evening menu on the website. When we arrived we were not given the option of this. Just the main menu and we were not asked about allergies, which my...

We were loving the food and Service up until our starters. The aranchini was amazing. Unfortunately after our mains order was taken and we recieved it no follow up checks were made even when eye contact was made. Unfortunately my main was the lobster tortellini...

Food and drink were good, however, piece of plastic found in one of the meals. Also had to ask the waitress for the dessert menu after waiting 10-15 mins from when we finished our main courses. Even though staff knew we were ordering dessert prior...

Lovely food. Service a little slow . Atmosphere ok but rather noisy especially if sat by kitchen

Cozy atmosphere, excellent service, delicious, freshly prepared and beautifully presented food.

Very disappointed to be honest, we had high hopes as never eaten here before, we had takeaway delivery, which was promptly delivered, however, standard pizza, cannelloni in a very small container about one quarter full and 5 mozzarella balls which were very dry, all for a whopping £35. Not value for money at all and a total rip off. Do not eat here if you are looking for a value for money meal!

Food was excellent. Highly recommend. Tammy and Josh servers were extremely helpful with everything from service to being professional . Thankyou for a lovely evening. Our first visit but will definitely be back

Food amazing Tammy and Josh excellent

Absolutely amazing restaurant with excellent food, service and wine. Very attentive and friendly staff with an brilliant menu and authentic food. Will definitely be comming back here.

Had our first visit here tonight. Absolutely wonderful!! My husband and I shared the seafood platter. Everything on the plate was so tasty. And so much food! The whole thing was cooked to perfection. Great atmosphere in there. Finished off with the tiramusu which was...

Very enjoyable meal. Thank you.

Delicious food freshly cooked and piping hot. Excellent selection and lunch menu real value for money with a large selection of dishes to choose from. Josh (waiter) was very professional, friendly and helpful. We have visited La Casa on several occasions and have never been...

Josh really looked after us. Food was great. What we chose (platter) was amazing. Great wine list too.

Fantastic restaurant tucked away in a side street. Staff are so polite and friendly, nothing is too much trouble. They take their time to explain dishes to you. Food is 100% authentic. The antipasto starter is our fave. All of the dishes we’ve tried are amazing. I highly recommend this place. Its our go to place when we have a night out and it never disappoints.

such wonderful staff, and amazing food. By far one of the best restaurants in Stafford! Really recommend it

Really nice restaurant. Best Italian in Stafford. Food was fresh and delicious. Staff were really friendly and attentive. The decor and atmosphere was lovely too.

Greeted well,arrived at 7pm. Drinks came quickly. Then the wait 45 mins later the starter arrived. Kitchen messed up. Followed by another long wait of nearly a hour. Very slow and put a slight downer on the night ..never again

Was a little concerned coming to La Casa from earlier reports. These were allayed upon being greeted by Tammy She is a ray of sunshine welcoming and extremely knowledgeable as to the food and wine menu which resulted in my partner and I thoroughly enjoying...

We've had 4 very mixed visits. One time they'd just mopped the floor and the whole restaurant smelled of stale dirty water. It was really unpleasant! One time my daughter found a 3 inch piece of wood in her food and the waitress spoke to the chef and then came back saying "it can't be helped, a part of the wooden spoon came off". Luckily my daughter spotted it before putting it in her mouth but it led me to wonder what condition their equipment is in if such a large piece of a spoon goes missing and unnoticed. Wooden spoons are breeding grounds for bacteria, and broken one much more so 🤮. They also delivered us the wrong food when the waitress mistook us asking for spaghetti carbonara instead of spaghetti Bolognese. The food, when right, is lovely. But the customer service and dining experience is so bad that we will not return.

First time visiting for a family birthday celebration. Service was speedy and staff very attentive and polite. We pre ordered due to party size and food was served with minimal wait. Fresh and piping hot. Delicious food. Kids enjoyed their food and desserts too. Will...

Nice ambiance, delicious food and served by a friendly staff! What else can you ask for? We had a great lunch and I sincerely recommend this place!

Superb food, can’t believe we have not been here before, will definitely be back, superb quality! Definitely recommend finally a wonderful restaurant in Stafford town centre.

Atmosphere of restaurant is lovely food is amazing and josh our waiter was very friendly. Will definitely return.

This is my favourite Italian restaurant- lots of choice - reasonably priced - friendly staff. Josh is really attentive. The food is traditional and made in the open kitchen.

First visit but will not be our last. Place is great and the food is wonderful but what really made our evening visit so enjoyable was the staff. Josh and the girls were so friendly and helpful, attentive but not overly so and with a...

A fine meal and once more excellent service with a smile and sense of humour - Josh to the fore. Will be back again soon

Fabulous place! Staff are amazing, really attentive and friendly. Great atmosphere and the food is delicious.

Went for a family meal for our sons birthday. The food was lovely however the service was slow and disorganised which sadly spoiled the night. It took half an hour for someone to even take our order, we ordered some things off the ‘while you...

We came back to this restaurant for my partners birthday after our previous experiences being so lovely. This time lived up to our expectations! We were quickly shown to our table by a friendly member of staff who promptly took our drink order. We soon...

Had a lovely night here for my Birthday, the food was amazing and very tasty. The staff were friendly and helpful. Would recommend and come here again.

Fabulous meal - both had risotto and it didn’t disappoint! Restaurant was very quiet mid week but that didn’t spoil our experience. Our young waiter - Josh ( I think !) was very friendly and entertaining- made us feel very welcome and we had a...

Had a great meal last night, everything cooked perfectly and a good wine list, really good service Will be booking again soon.

The restaurant has an open kitchen, so you can watch the chefs prepare your meal. The wait staff is attentive and helpful, and the owners are always around to lend a hand. The atmosphere is relaxed and welcoming, and the dining area is spacious and...

La Casa Italian Restaurant is a cozy and inviting eatery that serves up a wide array of authentic Italian dishes. The ambiance is warm and welcoming, with friendly staff who make you feel right at home. The menu features a range of classic Italian dishes...

Food was wonderfull. Service very poor.. they took us to our table there was dinners already sitting down eating. Told to wait round the corner. The staff never came to take our orders, they had no respect what so ever, every meal was wrong. At one point asked to speak to a manager but was told no one was in charge. After asking again was asked to leave because they dont tolerate abuse from customers. How was asking for a manager being abusive. Staff very argumentative. Need to have some training.