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4.5

Based on 26 opinions finded in 1 websites

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Nº 455 in 1203 in Northumberland

Nº 2 of 3 Greek in Northumberland

Score
OpinionsNoteTripAdvisor264.5

comment_iconOpinions

There was a party of 15 of us on a Sunday afternoon for a family birthday get together. Firstly the staff … they were so lovely and couldn’t do enough for us. We all had different food … some had Greek, some Italian and some roast dinners - every single piece of food was delicious. The only thing that let it down was the dessert selection both in choice and price but I’m sure when it’s rebranded etc they will address desserts.

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Shirley H . 2022-10-09

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Amazing food and service. Been several times now and always excellent. The pizza is awesome and the salad is very good. We love it.

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lara b . 2022-10-05

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We fancied somewhere new for a nice meal so we booked a table here for the first time. Lovely food in fact gorgeous food served in a lovely looking restaurant. The front of staff young lady who's name we didn't catch unfortunately would be a credit to any food establishment I've evet been to. Brilliant service with smile, fantastic food, well priced and a nice lager. Top stuff and we will definitely be back.

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Gary . 2022-08-26

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We haven’t been here since it was pronto and what a refreshing change. The restaurant is a little smaller but beautifully furnished with new toilets, tables & booths. Staff were super attentive and friendly. The food was amazing! We love the Greek options. Husband had the chicken souvlaki and OMG! Every component to the meal was beautiful. My pizza was beautiful loads of garlic, fresh cheese super yummy. Yes it was a little dearer than similar restaurants in Blyth with 3 course menus but the food was on a much higher level and the atmosphere was calm and relaxed. Easily our new favourite and we will certainly be back.

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Tamara_Watts16 . 2022-08-03

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Returned here after quite some time. Went for Sunday lunch. The food and the service were excellent. Staff were so helpful and I was impressed with everything. I have been to many places in the north east for Sunday lunch and I have to say this was up there with the best. Thank you for the apple sauce!

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Mogatronprime . 2022-07-31

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Excellent customer service food exceptional well done the chef the staff were were excellent could not fault a thing thank you so much

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G4001EKmarkd . 2022-06-28

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My husband and I went to this little gem of a place to celebrate our anniversary we were surprised at the range of food so much to choose from portions were very generous and the prices very reasonable the staff could not do enough for us lovely friendly atmosphere it was a pleasure to eat there Nico the owner came and spoke to us and offered us a complimentary drink we will definitely be back best wishes for the future Andy & Frances Wilson

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1411frances . 2022-06-21

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Had an excellent meal of this restaurant. There was an expansive menu of mainly italian with a little greek food thrown in. We had a minor issue with one the meals that was sorted out quickly and with no fuss. Great desserts and a lovely bottle of wine.

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richardmP1661JV . 2022-06-19

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Took family for lunch to celebrate golden wedding, superb service and very good food. Staff could not do enough for us. Could have Sunday lunch or usual menu. All complemented the food and staff. Must thank the waitress’s for their attentive service. The price was not bank busting for the food, drink and service. Would recommend this restaurant. Thanks for a great afternoon.

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christopherrO8930LL . 2022-05-23

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Had a brilliant evening with family in this welcoming, comfortable, tucked away gem. Everyone thoroughly enjoyed their meals, all plates completely cleared, with serious promises to return. Fantastic spot

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Brian T . 2022-04-02

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Had a lovely lunch at La Casa, lovely food and amazing welcome from the staff. A real hidden little gem of a restaurant, can’t wait to go back

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249sandral . 2022-03-24

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We were a large group visiting for my uncles birthday. Nobody had any complaints about our food. We all enjoyed what we had. One person said the sea bass was amazing! Good portions, service was great. I will definitely go back. Thank you La Casa for making our night special. 😁

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Lilian P . 2022-03-06

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Tried La Casa for the first time tonight. Would highly reccomend this restaurant, the stifado was the best I have tasted outside of Greece, my wife had the kleftico and thouroughly enjoyed it !Will definately visit again !

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Ian R . 2022-02-18

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We have been to la casa a few times as a family and as a couple. It is absolutely our favourite place to visit! Amazing choice of food; Italian and Greek and also a fantastic Sunday dinner!my favourites are feta saganaki (Greek starter), the antipasto is fabulous and the lamb Sunday dinner is unreal! The service is so attentive, everyone so friendly. I urge you to try this place-it’s perfect!

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LisaVallons . 2022-02-18

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Firstly I'd like to say I'm known for speaking as I find by those who know me. So this will be an honest review of our experience. We tried La Casa a couple of weeks ago and it wasn't great. Mainly due to the extremely slow service on a very quiet night. However it seemed obvious that the waitress may be quite new, so keeping this in mind we decided to try it again. The food and value the previous time wasn't bad. Unfortunately this second visit shows it's obviously down to attitude/management. We arrived on a Saturday night this time, it wasn't hugely busy but there were two large birthday night out tables in. One that were actually just finishing up to leave. So they weren't taking staff time up. We sat down and waited approximately 20-25 minutes to be asked if we wanted drinks. Obviously that's pretty bad. To make matters worse, in this time I was aware that staff were clearing the table of the party I mentioned above. Including who I'm assuming is the owner/manager. I don't own a restaurant but if I did I certainly wouldn't put moving and clearing tables before serving waiting customers! We were eventually asked if we were ready for drinks and again a bit of a wait followed. Only when the girl behind the bar saw me looking puzzled/not happy did she come over with them and apologised. We waited a bit for someone to come and take our food order too. So not exactly great. What confuses me further is that a small group of girls came in whilst we were waiting and got served almost immediately. Bit odd but that's what happened. So the starters arrived and they were quite nice, so no issues there. The mains (we had pizzas) were ok apart from the fact they weren't piping hot. I'm guessing they had been ready for a bit. Keep in mind the restaurant wasn't exactly packed full at this point. I personally decided it was warm enough to eat, plus time was rattling away and we had plans for later. What was obvious the whole time is that the guy I assume is the owner/manager is way more interested in taking photos. I'm guessing for social media as whilst we were continually waiting, he was taking photos of the restaurant and with staff. Which obviously is fine UNLESS YOU HAVE WAITING CUSTOMERS!! So we finished our pizzas and again for some reason were left waiting. It's a bit strange when you finish your meals before the table of girls next to you. Yet the staff come to clear their table and walk away leaving yours? Anyway at this point we'd decided it had taken way too long. We usually have coffees and limoncellos but just simply ran out of time. Once my Dad started putting his coat on it was only then the owner/manager came to take the plates etc away. My Dad asked for the bill. Now let me make myself clear here. The manager (for some reason) turned to my Dad and asked something like "has everything been ok." I don't know why I wasn't asked and he turned to my Dad? Maybe because it was obvious I wasn't overly happy I don't know. I was the one facing into the restaurant and my Dad was facing away. Anyway I was paying. In hindsight maybe I should have said something. I know if I get a response on here I'll be asked why I didn't say something at the time. So here's why... I don't think it would have gone down particularly well to say to the owner that you're better suited in sales and NOT customer service. Because you clearly want to upload photos to social media to entice people in. Then in our experience you get there and can't be bothered looking after us!! Now ask yourself if you'd have liked me to say that in front of other diners? I doubt it. So I chose to leave it as it wasn't simply complaining about a cold meal or something. It would have been to complain about how the place is run. Or at least run whilst we were there! Anyway that's our honest experience and we eat out a lot (especially Italian.) There's just not enough reason to want to return. You've got two choices. Take the honest criticism on the chin and learn from it. Or don't. I can only vouch for our experience. Whether you have other happy customers isn't really relevant to our experience. What I've said above is word for word exactly what happened and it wasn't good.

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Badjester . 2022-02-07

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This place is a hit and miss I’m afraid one night can be fantastic the next absolutely terrible hence my rating, I will not be using this restaurant again nor it’s delivery service, I would like to add that the girl who answers the phone...

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K4665DTmartinm . 2022-02-03

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It was our first time in La Casa and we will definitely be back. The food was amazing and great wine suggestions from Nico! The restaurant setting is spacious with lots of room between tables and it has had a full refurb. There is work...

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sarahcI9575TV . 2022-01-25

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10 of us went for our night out. The place as clean, which is a must for me, and the atmosphere was great. Everyone had something different, and we all agreed that the food was absolutely delicious. Will definitely be going back, but will take...

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kath47 . 2022-01-16

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My photos will not show justice of the food that was tremendous, presentation, taste perfect for all our different meals , highly recommended ,well done la casa we love you and will be back ,x

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Scattyne . 2021-12-29

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1st time here and will definitley be back,food fab,friendly staff,great atmosphere,looking forward to coming new years eve

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lisafB7936FT . 2021-12-08

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Not sure what the other reviewer was young on about but La Casa is definitely with 5 stars. Brilliant menu, lovely staff, lively but comfortable atmosphere, and delicious food. Enjoyed it so much last week that we're going again this weekend.

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stevebT8682ZR . 2021-11-20

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We visited for the first time on Saturday 13th November 4 adult 3 children last minute booking, The staff were excellent especially with my youngest nothing was too much trouble. The new refurbishment is beautiful with comfy seating making it feel more relaxed. All the...

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ChrisNB123 . 2021-11-20

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Beautiful food and fantastic staff / service. Could not fault it, especially for the price. Great portion sizes and service speed.

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Craigus_Maximus2 . 2021-11-18

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Favourable first impressions. Adapted from the previous venue (Pronto, Bowes St.) to be smaller, cosy with a modified layout. Clean, fresh décor. Plus points – good, reasonably priced menu. Traditional Sunday lunches. Happy Hour menu (not Sunday’s) Children’s 3 course meal deal. Peroni & Grolch...

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Peter F . 2021-11-16

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Adapted from the previous venue (Pronto, Bowes St.) to be smaller, cosy with a modified layout. Clean, fresh décor. Plus points – good, reasonably priced menu. Traditional Sunday lunches. Happy Hour menu (not Sunday’s) Children’s 3 course meal deal. Peroni & Grolch beers. Good wine...

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Peter F . 2021-11-10

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Attended for lunch service today, would say improvement is definitely needed. Upon arriving restaurant was not busy but there was only 1 waiter working. He was super friendly, but really flustered and unorganised and kept repeating how understaffed they were. I ordered tap water to...

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raechely2021 . 2021-11-06

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