La Bottega in York

On a trip to York I thought I would try the La Bottiga Cafe as from the outside it looked very nice. On entering the cafe I could see a table for four but thought I would try upstairs for a smaller table as I was on my own. When I got to the top of the stairs I was about to ask the waitress how I place my order. However before having chance to ask I heard a man (I assume he was the cafe owner) shouting up the stairs saying ‘excuse me where are you going’ and then asked ‘are you meeting someone’? I said not and was just finding a seat. At this point he sighed more than once rolled his eyes and said I needed to wait downstairs to be seen. His tone of voice and the fact that he was shouting made me feel extremely embarrassed, humiliated, and intimidated. I even questioned in my mind if I’d started to enter a private area, or indeed was he questioning my character. I followed the man downstairs and he pointed to a sign that said please wait to be seated, I apologized and said I did not see it. I can only assume it was not in my line of vision as I walked in. It was a genuine mistake. I wanted to walk out but the man in what I can only describe as an unfriendly tone asked me what I wanted to order. Halfway through serving me and without explanation he said something quickly to another lady serving asking her to take over my order. She was in the middle of taking another order. When my order came I told the waitress I did not like the way the man had spoken with me. She gave me a look of I believe to be acknowledgement. I have to say at this point I was close to tears. I had ordered a latte coffee with my food and it was lukewarm. Under normal circumstances I would have asked for this to be hotter, however, I felt very vulnerable and did not want to experience any further intimidation. I have visited many cafes in my home town, across the country, and indeed across the world and never in my time have I been made to feel as I did. Yes I may have missed the sign, it was a genuine mistake. If the man had spoken to me quietly and with a warm friendly approach, or asked one of the waitresses to guide me I would have had a very different experience. Instead I feel I have been publicly humiliated as this was all happening in front of staff and other customers. I had hoped it would be a cafe I would return to but never again.

We always choose small independent venues if we can. The staff were friendly but the coffee and food were diabolical, I felt ill for the rest of the day. Luckily there is plenty of choice in York, I guess they can't all be good.

This friendly York cafe is a busy place, loved by locals like me as well as visitors. The staff are friendly and efficient but because it is very popular you need to take into account that things like a good Italian snack take time. Lovely fresh salads and breads, as well as all sorts of tasty patisserie.

I visit La Bottega on a weekly basis when working in York. Lovely atmosphere and owners. The barrista's are lovely and always have a smile on their faces! They also do the best coffees and brownies in York! 10/10

We stopped off here for coffee and cake with friends. The coffee was wonderful and the staff extremely helpful. The cakes we had were sublime. We will definitely return for lunch.

We are always on the look out for the best cinnamon bun since our favourite place stopped doing them. We have a winner!! Not only are the cinnamon buns and lovely coffee but we loved the service we received . Good customer service is becoming so hard to find but this place nailed it. First time we have been but looked at the menu, loved time spent here and we will definitely be back!

With the abundance of places to eat in York, it's difficult to stand out. However, we really enjoyed our first visit here today and will be back. It's quite expensive, but the pannini, bruschetta, cakes and coffee were all excellent so we didn't mind paying a bit extra. The negative reviews on here seem to focus on the staff. Our experience was that they welcomed us in, explained all about the specials and cakes on diplay, and we didn't have to wait long for the food. They all seemed very friendly throughout. A genuine Italian run café and I would recommend this place.

Wonderful food, especially the panini and the cakes are delicious. Definitely a place not to miss whether just for coffee and a cake or a larger lunch. Topped off with a warm welcome

We popped in here for a light lunch and chose the "Specials" of the day, a delicious Bruschetta with buffalo mozzarella cheese, tomatoes and cured ham served on local bakers sourdough bread with a side salad and dressing. It was a nice touch that the chef came to ask how our lunch was. Afterwards, we could not resist the sweets which were equally as delicious. The staff are welcoming and friendly. The atmosphere was chilled and relaxed, with many different local or Italian produce to purchase too! We will certainly return in the future. Thank you to all at La Bottega.

Only open four days a week. Decided to give it a visit after no going for a long time. Professional Italian family style place very friendly appears to be run by a cultured Italian couple given recommendations of what’s on offer above the line service albeit not a vast menu. Nice outside garden to the rear food was well presented and coffee good. Quality place will visit again.

Absolutely the best pastries we’ve ever eaten. I had an almond croissant and husband had the cinnamon bun….OMG both were amazing, coffee and hot chocolate stunning too. Sat in the lovely courtyard and had peregrine falcons fly overhead. Friendly and efficient staff - would highly recommend.

We popped in here for a coffee on our last morning in York. The lady behind the counter was very friendly and we both laughed when my friend ordered a cannelloni with her latte, rather than a cannoli! I opted for a cappuccino. It was quite busy inside and so the items did take quite a while to arrive and when they did my coffee was sadly luke warm. The lady seemed to be rushed off her feet though and so I just drank as much of it that I could. My friend enjoyed her cannoli but as I don’t like them, I didn’t try it.

Although having lived in York for more years than I care to remember, this was our visit here but certainly won’t be the last! The cappuccino was one of the best I have ever had ! We were spoilt for choice when it came to the cakes but opted to share the pain au raisin as it was very large -=and delicious!

Simply THE best coffee in York, breakfast & cakes with attentive staff & truly authentically Italian atmosphere, highly recommended

My partner and I stopped here for lunch after wandering around the shambles for a bite to eat as the window display looked good and the menu tickled our fancy. We were in the mood for a light lunch and the panini options appealed to us. There are several filling choices available on three different breads; focaccia, ciabatta or Italian flatbread. There was also two specials on offer which the owner talked us through, and whilst looked tempting, we decided to go for the artisan roast ham and the Parma ham paninis on different breads (focaccia and ciabatta). To go with our food we ordered a coffee and a soft drink. I would usually go for a Flat White, but this was not on the menu so I opted for a Cortado as I don’t particularly enjoy large milky coffee. However, I did notice later on that another customer ordered a Flat White without it being a problem. They were obviously in ‘the know’ and were aware of the secret menu not advertised to newcomers. Why not just put it on the menu if you are going to sell them?? The coffee was disappointingly poor to say there was an expectation of ‘Authentic Italian Coffee’ and the effort to promote the use of award winning coffee is featured on the socials. The espresso tasted burnt and bitter, if not a little boozy (unintentional) and the texture was too airy and dry. Almost half the cup was just froth, far from the small layer of smooth foam you would expect at the top of a well made Cortado. You can have the best beans in the world, but if you butcher it at the coffee machine you do an injustice to the hard working people who grow and roast it. The paninis however were very tasty and we were pleased with the two choices we went for. We personally enjoyed the Artisan Roast Ham and Smoked Scamorza Cheese Panini because the flavour combinations were slightly different to sandwich fillings offered in many other places. Service was friendly but the system seemed a little chaotic and left some customers a little muddled. There didn’t seem much organisation and things felt a bit ‘off the cuff‘, which insistently wasn’t an issue for us but could become a problem during busier periods.

Absolute gem of a place. Very friendly owners and staff. Great coffee, breakfasts and Italian pastries. Were more than happy to make us sandwiches for our train journey home. We loved our daily visits here.

Nice little coffee shop just outside the main part of the city centre with quirky decor! Tasty pastries - would recommend the ‘cro-nut’ and almond danish. Pleasant staff who were welcoming. Very much does the job!

Attended the store today 27/09/22 as I saw the outstanding Battenburg cake in the window as I was walking by. Bought a slice or should I say slab to take away. It did not disappoint, the sponge was moist and flavourful and the marzipan was...

On a day trip from Harrogate we stopped here for a mid morning "lite bite". This is the epitome of quality ingredients and care over substance. A small family run venue, who know their market, their produce and focus on service. I was advised by...

Popped in here on the fly as had 30mins before a tour was due to begin. Excellent coffee and cake so returned at lunchtime. Again food first class and staff giving friendly informative service. An excellent find.

What a gem this little cafe is. We stayed in York for five days and visited it several times. Delicious cakes and coffee plus lite breakfast fare!

Eaten at a few places over a weekend in York. Tried a few coffee and cake shops based on reviews, two of which were OK but not great. This was a final drop in, after walking past it a couple of times and it was...

Went with a friend while I was visiting for uni and just perfect. Chef’s kiss honestly. If I had to marry a pasty I would marry their cinnamon rolls.

Returned to this fantastic cafe. Great atmosphere and authentic Italian food. We had the bruschetta with goats cheese and the focaccia with ham.

Walked past the window and the brownies called out to us. We bought one, fought over it, walked back in and bought a raspberry slice and a banoffee slice. There is a famous tearoom in York city, but this one wins hands down. I eat...

I saw the amazing Battenburg in the window as I walked past and then couldn’t stop thinking about cake and a coffee! I walked back after lunch and got a huge slice of chocolate and orange cake and a flat white. Beautiful coffee, so tasty,...

Seems from some of the other reviews there have been problems but we can only go on our experience which was fabulous! We had the quiche with salad and a very good cafe latte. The quiche was so light it was almost like a souffle....

Rude staff made our experience here the only negative part of our whole trip to York. At first we were told we’d have to sit on low coffee tables to eat from the lunch menu - of course this was absolutely fine. But when moving...

La Bottega, on Goodramgate is an excellent spot for breakfast or coffee and cake at any time. Lovely coffee and the poached eggs on sourdough are divine. Staff are friendly and helpful. Call in, it is a gem!

My friend and I enjoyed coffee and cake at this cafe today but we were given a table near the entrance and people behind us were being invited in and left to stand around waiting inside the premises. When we had been at our table...

I like to support local businesses and La Bottega is just around the corner from my house. I've had a couple of "iffy" experiences before but today was my last visit, being asked to leave is just not something that should happen! Shame on them!

Dropped in for a coffee and cake. Waited patiently inside the door whilst two workmen worked out how many biscuits they could buy with the change in their pockets (rolls eyes)Whilst they were being served people arrived behind us, but left due to the limited amount of standing room. When our turn came I asked for a table for two. After some questions about whether it was just cakes or a meal we wanted the lady said that she would show us to our table, and then we would have to come back and queue again to place our order. This system is ridiculous and makes we wonder whether the owners have ever run a cafe before. You need to change your system!Perhaps move the till or the Wait Here sign so there is more queuing space. Chat less and get people served! Or perhaps lead people to a table and then come back and take their order. You know, like 90% of other coffee shops! Otherwise you don’t stand a chance of filling all those seats and making a profit.

We were looking for somewhere to eat breakfast and spotted this cafe. The poached eggs with spinach were amazing. Excellent coffee and friendly, efficient service.

We stopped in for a quick bite and a drink on a weekday lunchtime. The waiting staff were friendly and welcoming and we were seated in the lounge. We ordered our food and drink then waited. Unfortunately we were against the clock somewhat as our car parking time was running out and the service took quite a time to arrive.When it did it was really lovely and the cake excellent.We look forward to visiting again soon.

Called in purely because it looked so welcoming. The customer service was excellent, service with a smile! Loved the coffee and cake so much that we went back again the following morning. Highly recommended.

This place is one of the best independanrts in York ! We frequently visit here for coffee, incredible cakes & brunch! The service is good, quick & friendly. I appreciate the fact the staff are still wearing masks & have safety precautions in place. The cafe is quaint, it has an upstairs & back room area & on nice days a secret courtyard. Highly recommend trying the hot chocolate, the haxby sourdough toast with poached egg & one of the many options to go with it! The cake is another level!

We spotted the wonderful looking independant cafe on our visit to York and decided to pop in for a coffee and piece of cake, which looked amazing. On entering we could see spaces to the rear of the cafe and a lady was being served at the counter in front of us. We waited and I set about choosing a cake then as the lady in front was leaving my partner suggested I go take a seat while he ordered and paid. I'd taken not 3 steps further past the service point when a terribly embarrassing and aggressive woman shouted across to me "CAN I HELP YOU?!" The entire cafe turned and I felt like a naughty child... I explained I was just going to get a seat and she didn't let me finish before responding "WELL ARE YOU HERE FOR FOOD OR JUST COFFEE?" Again I felt incredibly intimidated and gestured to my partner and said just coffee and stepped back to stand in line, blocking the entrance and exit, and wait for service. Nowhere in the entrance is it indicated we should wait to be seated and even if it had a quiet reminder to do so would have been more appropriate! I said to my partner we should just go and he insisted we wait and see as it all looked so lovely.We decided against the cake, and proceeded to order a black Americano and a tea, at which point she peered over her glasses at me asking "which tea?!" as though I was wasting her time.She then told us there was one table upstairs if we were going to eat but there was a 20 minute wait for food, or a table in the lounge area but the seats were very low. Not sure of the relevance of the wait for food or the low seating as we were just having hot drinks and are not elderly or incapable of sitting in an easy chair. We selected the lounge, paid, and she gestured toward the rear of the cafe where I had initially headed to sit. The tea and coffee were average and the young waiter friendly enough but this lady, I presume the owner, and her entire manner completely ruined our experience. She wandered through barking at customers eating, "is everything ok?" And I felt this rather pointless as I very much doubt anyone would dare suggest it wasn't! We drink our drinks quickly, used the bathroom and left, making a point of saying thank you to the staff at the counter, they responded cheerfully but the lady was busy rearranging cakes in the window so I caught her eye and smiled and said "Thankyou" again directly to her.. "Bye!" was her curt reply.We try our best to always choose small independant coffee shops and restaurants, wherever we go.... Very sadly we will not be going back to this one. What a shame as the cakes and menu did look amazing.

Quick stop for a drink and cake. Awesome little place and surely the best cinnamon bun in the world. Plus a fantastic caramel flapjack. Only tiny drawback was coffee not piping hot although pretty much every coffee place does this. Not a big problem and bun was so good it 100% made up for it

Friendly and welcoming staff. Amazing food and great coffee. This place has a little courtyard garden out the back protected from the wind so a lively place to sit and have breakfast. The service was really good and although not far from York Minster this place does not fall into the trap of trying to service as many tourists as possible instead they want you to come in, relax and enjoy their hospitality which we did. Highly recommend this place

Lovely little cafe - very good coffee, very tasty treats and very friendly staff. Both indoor and outdoor seating have a lot of charm.

This is a charming place, a simple service counter with a huge coffee machine turning out the most delicious Italian coffees. Some cakes and simple dishes are available. They may even do tea or other drinks but the coffee is the real reason I visit. There is a variety of seating in the front room, in the back alcove and then upstairs. It is the ground floor that has the atmosphere as people are dashing in for take away espresso or the hangover cure or the morning at work wake me up. It can get busy ad seating is limited so there may be a slight wait to place your order and get seated. Your order is brought to your table.

Delicious double and single shot latte and we shared a triple choc brownie which was the nicest brownie we have ever had - and we have had and baked a lot! Really friendly lady served us and the coffee was good and hot but not scalding, super tasty and covid measures were fab. The lady put the lids for our take away coffees on a little plate as well which was a nice idea and made me reassured at cleanliness! Such tasty coffee..!!

One of the absolute best lunches of my life, everything was fresh and tasty. The coffee and cake we took away afterwards was also brilliant

Presentation looked great. Service was poor. Staff (owners?) were very rude. We came in asking if there was seating available. We were lectured on process and our question not answered. We left.

Superb service. Excellent food we stopped for breakfast. We are inside but there is also a small courtyard. Table service is available as well as content service.

Visited today. Friendly greeting, efficient ordering and service but awful food. No olives - which Italian cafe does not have olives??? Dry focaccia, the worst salami I've ever had and something else brown and hard masquerading as another type of meat which wasn't in the sandwich description and tasted and smelled 'off'. The melted cheese was cold and rubbery, while the sandwich was lukewarm. We left both sandwiches and complained to the waitress. When we went to leave the atmosphere was distinctly frosty, no apologies, no thank you, no goodbye and definitely no refund for the the inedible sandwiches. There are a lot of very good Italian restaurants in York, unfortunately I think we chose the worse one today.

Good- lovely little cafe and courtyard . Staff incredibly friendly and welcoming. Food good nothing to fancy just tasty and served by very attentive staff. Not mega pricey for York central. Next to the wall so you can get back onto itBad- Tables a bit small and rickety in the courtyard Ugly- My waistline

Very slow despite not being that busy. Also forgot our order and distinctly average food. Very friendly waitress though.

Beautiful food and coffee (full of flavour but not bitter in the slightest), perfect service (friendly and attentive without being overbearing), beautiful surroundings, lovely atmosphere. Loved this cafe!

Small coffee shop on Goodramgate. Excellent coffee, but we found the cakes too sweet. Has a small courtyard garden at the back

Quirky cafe in central York near to the Minster.Verygood coffee and good seating.Pity that we did not have time to stay for lunch as the menu was very inviting.

The focaccia sandwich with Parma ham and fig and balsamic was amazing. The coffee obviously brilliant and I didn’t have any cake but there were soooo many and all looked awesome. Such a cool little place really great service and atmosphere

I have visited La Bottega a number of times and have always found their products to be tasty, if a little on the expensive side. Now it seems they have taken this overpricing to a whole new level. On passing this morning, I saw a delicious looking last piece of carrot cake in the window. I went in, paid my £2.95 and watched as - to my dismay - the lady behind the counter cut the already small piece of cake in half. This was no mean feat and left two pieces, each of which could practically be seen through and would have cost almost £1 per each of the three bites it would have taken to eat. I questioned as to whether this was representing value for money and was told, rather defensively, "have you seen the price in Betty's?". I replied that Betty's was excellent, and didn't charge that much for so little, upon which I was aggressively thrust my money back and told to leave. I questioned still further why they were taking this attitude, upon which the man in charge became more aggressive in his insistence that I leave. Clearly this is an establishment which would rather take advantage of another unsuspecting customer rather than back down and recognise that overcharging to that level is simply not acceptable.Thankfully, I took my money and went down the road to Wheldrake's and purchased a fabulous piece of cake - home made and infinitely better value for money.I understand that it is tough for the hospitality industry at the moment and that perhaps La Bottega is struggling to make ends meet, but taking advantage of customers and hoping not to be questioned on it simply isn't the answer.In a city centre hugely overpopulated with cafes that will sell you a coffee and a piece of cake, this is one establishment York could well do without.

It is a wonderful place to go and meet up with friends (COVID permitting!). I have been a customer for a few years now. The staff are always incredibly friendly and the atmosphere has always been welcoming. The prices are slightly higher than other cafes in York but I think it is worth it, being a small independent shop. I will definitely be returning when I can.

Lovely warm welcome from Maria, Marco and staff. A great selection of hot and cold drinks to complement the savoury and sweet treats on offer. Hearing the Italian exchanges between the staff is wonderfully reminiscent. Would definitely recommend!

My partner & I visited for breakfast on a Sunday morning. The staff were very rude & unprofessional. I recommend that you pick one of the other wonderful coffee shops in the centre of York.After ordering & paying at the counter, the waitress said she would be over shortly with juice. Having never visited before, I assumed this was part of their breakfast. As promised, the waitress brought us some apple juice. A few minutes later, she returned to say she had made a mistake & she was supposed to bring us two lattes. A different server then came over & asked why we had started to drink the juices when we didn’t order them; she was quite aggressive. We received our coffees & food but it was clear that she held resentment, so we asked if there was a problem. She said “No”.Upon leaving we said thank you & goodbye as we passed the counter. There was no response, instead the staff started speaking to each other in a different language. As we walked down the street, a member of staff opened the door and shouted to us. We returned to the business, confronted the two staff members who said we had left without paying for our juices. Overall, the situation was handled very poorly. Customers shouldn’t be held accountable for staff mistakes & staff should never be aggressive to customers. If the server had said that she would like us to pay for the juices when we asked if there was a problem, that would have been ok but to shout at us on the street as if we were criminals. What started out as a pleasant visit, turned into a very uncomfortable experience & assured that we will not be returning again.

Met with my daughter who now lives in York. A perfect poached egg breakfast, with amazing flavoured coffee that complimented the food bringing out all the flavours. The staff were lovely, very friendly and welcoming. We had a nice experience.

Called for a coffee and they had an outside seating area we could sit with our dogs Was nice friendly service and very welcoming The coffee was very good will be back

Muy decepcionado después de mi visita de ayer, mi pareja y yo habíamos viajado aquí para almorzar, tomar un café y un pastel.Después de entrar y pedir una mesa para comer, nos dijeron que nos pusiéramos una máscara. Mi compañero había olvidado su máscara, pero no pensamos que sería un problema ya que estábamos planeando comer en casa. Sin embargo, fue un problema y nos dijeron que debíamos usar una máscara cuando estuviéramos en el mostrador, se sentía muy parecido a ellos. estaban inventando reglas a medida que avanzaban y tal vez solo éramos un inconveniente para ellos, todo fue muy incómodo y vergonzoso, así que nos fuimos.En el lado positivo, encontramos otro pequeño café encantador llamado "días de suerte", creo, ¡recomendaría encarecidamente probar allí!

We had a brilliant lunch here, the staff were very friendly and helpful. Really nice authentic Italian food.

Visited with my mum just for lunch and it was lovely. The service was fast. The staff were helpful and informative and the food was delicious. Inside and outside were tidy. Little crowded outside but this didnt bother us. Good value for money too.

Llamado en especificación después de ver los pasteles en la ventana. Teníamos dos cafés con leche, uno con un chupito extra y eran perfectos. Los pasteles que tuvimos fueron increíbles, el servicio fue amable y excelente. Mesas bien distribuidas tan ideales en este mundo en el que vivimos actualmente. Volveremos

well organised in these crazy times. Great coffee (Cortado) fennel salami ciabatta. Hubby had Greek yogurt and muesli. Authentic Italian feel. Coming back for the brownies and freshly made cream Italian filled donuts!!!

Strolled by on a sunny Saturday afternoon for tea and a snack. The vienesse swirl and the millionaires slab were fantastic. Sheer gluttony but absolutely worth it. Very friendly staff and there was even a seating area outside in the back 'al fresco'. Delightful.

Friendly locally owned cafe with a pleasant courtyard seating area. Good coffee and good service, with excellent Covid secure signage and practices.

Café local muy agradable. La comida era deliciosa: comí atún y mozzarella derretido en ciabatta y mi amigo tomó lo mismo pero en focaccia. Había una pequeña ensalada que tenía una vinagreta preciosa y aderezo de aceite de oliva. La proporción de atún y queso fue acertada, y el atún era de alta calidad y muy sabroso. También nos repartimos un torbellino vienés, muy delicado e igualmente delicioso.Todo el personal usaba PPE y tenía un excelente sistema unidireccional y un sistema de pago sin contacto. Me sentí muy seguro comiendo aquí, y el personal fue muy acogedor.

From the moment you enter the tone is set - very covid safe of course, but still that friendly, personal service. Beautiful selection of treats but the biggest of treats - the delicious coffee. Will be back for food shortly. Enjoy!

Lovely little family run cafe , home cooked food and cakes. Nice coffee and friendly staff means that this is a great choice to take a break from your daily activities in York.

A great spot for delicious and smooth coffee that you won’t find anywhere else in York. ive never been able to order just one on its own!The cafe is run by a lovely couple who have a great team of staff and a loyal fan base. Delicious food, timely service, warm atmosphere. A must visit.

Fantástico, tuve la tentación de comer aquí después de haberme llevado previamente la tarta que estaba deliciosa y me impresionó lo encantador que era el personal y el ambiente. Volver a comer adentro, los huevos escalfados son otra cosa. Este es nuestro nuevo lugar para ir. Pruébalo, no te decepcionará. ¿Un café caliente encantador también?

2 bus passes tempted in by the cakes in the window for “brunch” . Ground floor full but was led up steep stairs to empty room above. Normally this would have meant a trip back downstairs to the counter to collect menus and then another excursion downstairs to order. However..given menu to take up and manager waited till we had chosen saving the journey.Both had their equivalent of cheese on toast which was absolutely delicious on super soft panini....the real deal. Modicum of salad leaves and half a tomato! on the plate which we both thought mean.Sadly too full to order cake but will be back another time for that.. all staff friendly and seemed to value our custom.

The best coffee I have ever had. Lunch was sourdough bruschetta with grilled peppers, goats cheese with pear chutney and salad. Very tasty. Followed by a generous slice of coffee and pecan cake which was delicious. And more coffee. The service was good. Friendly and attentive. Will definitely be back.

Delicious coffee and cake with a wide range of gluten free. Friendly and attentive staff. Plenty of seating and good WiFi.

Great coffees and teas + the best cake York has to offer. They have a huge range of treats, none of which have been anything but fab. The service is always warm and welcoming.Their Battenberg cake really is a must try.Our weekly visits won’t be stopping anytime soon!

Always friendly and great service but sad to say coffee is bitter. Nice selection of cakes 🍰... should review their choice if coffee beans.

On Saturday the 4th January after a walk around the walls I was fortunate to find this cafe on Goodramgate at No 23, I have to say this is the most charming CAFE, I watched as an old lady entered to enquire about the cakes and breads in the window, I was so impressed by the attention given to her by such a lovely young woman who was kindly, attentive and helpful to a very old and rather frail old person, it was so heart warming to see, it was obviously a family business and one to be admired and used.I was only sorry I had not come across it sooner, if and when I return to York I shall not be in the queues elsewhere ! I shall definitely head to La Bottega, I saw the food coming out and it looked absolutely delicious, but the family are simply delightful , please support them and pay them a visit, Quality food, wonderful attitude to the customer and a delight to witness.

My daughter in law had passed this cafe and been seduced by the cakes on display in the window. We arranged to meet, along with my grand daughter. The staff were very welcoming and so efficient. They had hot chocolate, which they really enjoyed. I had a soft drink and we had some of their delicious cakes. Absolutely yummy and I would happily return. The staff were extra efficient and friendly.

What a fantastic cafe. Tasteful decor, lovely staff and quick service.

Best coffee❤️❤️ Lovely cakes, hard to choose😥 Staff very friendly and efficient Will be back Hopefully next month

This is what anyone who cares about looking after customers in a Cafe should aim to achieve. The food is delicious and the coffee first class. To be welcomed by the Owners as you enter, or any of their charming and efficient staff is a delight.It feels like going to dine with Family or Friends Brilliant experience.

Lovely Italian cafe, very friendly. Great coffee, yummy hot chocolate with malteesers. Yummy cakes on offer, particularly the battenburg. We live local so will definitely call again soon. Thank you!

A really intriguing and perfectly professional coffee shop, top of its game with an amazing selection of cakes (there will be at least 3 that you cant choose between) and a very high standard of customer service and care. We loved the buzz of the place and the cosy interior along with the family feel.

Great service, great value for money, great choice of cakes, quaint interior over several levels. Chocolate bomb, Bakewell slice and Millionnaire's brownie all great, apple and cinnamon cake a little dry. Overall excellent experience.

Always visit this cafe when I am by myself in York. Somewhere where I can go for my favourite cake batten burg and tea whilst the family go to watch the football. Thanks for always being friendly and keep making the cakes I will be back next week for my free drink as I have now filled my third loyalty card.

Friendly staff, lovely brunch, good coffee & cakes. Recommend th eggs on sourdough options & the millionaires brownie.

Have been here a couple of times now for lunch. Nice and friendly. Tasty sandwiches. Reasonably priced

Lovely little place, very friendly lady working the till fir orders. Nice carrott cake with buttercream to go with my cappuccino. Certainly will be returning.

Can't recommend it here enough. The staff were friendly and welcoming and the coffee was really great; the highlight for me was the cake, I had a Viennese Swirl which was so delicious, we had to go back the next day to sample more!

Found this little place near our hotel. The service was great and the coffee and cake were amazing. So good we went back the next day for breakfast

This is my second review, because I want this time to recommend a wonderful and unusual bottled drink I bought there to have with my lunch. It's called Meld Zen and is sparkling, chilled, made with apple and a hint of ginger. Subtle, therefore not overpowering, and I found it a perfect accompaniment to my lunch.

Excellent lunch: if you like the italian food, here you can find the same quality and richness. And add a nice location with a friendly staff. Don’t miss it!

I recommend the caramel, banana and pecan shortbread - it was gorgeous! There were so many delicious looking cakes I found it hard to make a decision so I got a piece of Battenberg to take away. I look forward to trying it later. I will definitely have to pop back at some point to try some of their other stuff.

I've visited twice; both times have been warmly greeted. They're very accomodating and helped me to find space for my pushchair. The cafe is stylish and comfortable, my husband and I felt like we could've been in one of the many cafes we've visited in Rome or Florence!

A lovely warm, Italian welcome greeted us on arrival. Choice of indoor or outdoor seats so we sat in the sun in the rear courtyard. Coffee arrived promptly. Delicious. Equally delicious were the poached eggs and foccacia. Definitely worth a return visit.

LA BOTTEGA delivers in abundance what one would wish from all independent cafes: a friendly welcoming atmosphere, helpful and pleasant staff and, not least, fresh innovative food. The excellent cakes and snacks are made on the premises. They look and taste wonderful! The owners clearly have a real talent for food preparation and display. My mouth waters even before I step into the place!

Thank you so much for a lovely lunch today. Beautiful coffee. Amazing battenburg cake (my favourite cake... but this is the best I've ever had and the rest of my group agreed). And lovely meals. Cannot fault a thing. The lady who I believe is the owner is great. Very knowledgable and also kind/ relaxed/ welcoming to children.

I first visited La Bottega with family in February. It was such a warm and friendly place serving wonderful coffee, a fabulous range of bottled soft drinks and delicious sandwiches and cakes that we ended up visiting every day we were in York. Passing close to York again with girlfriends yesterday we mad a special trip to go back and visit for a light lunch. Superb.

We popped into this coffee house today for a coffee and a light breakfast.

I go in this Caffè nearly every Sunday for a special breakfast with croissant and Cappuccino. Next step? try the English breakfast (I sow it and I'm inspired).

Lovely Italian offering fresh food. We both had a salad that was on the specials board & it was great. Had lemon & ginger tea, flat white coffees and a lovely plum frangipani tart. All all of the staff were really nice and the staff were so friendly and welcoming.