La Bonne Auberge in Glasgow City

Lovely pre theatre meal. Staff were great and very attentive.

Possibly the poorest sirloin steaks my wife and I have had, even with £8 supplement. Mostly fat and grisle. Complaints went unheeded except for 2 chocs each. Atmosphere deadly quiet when pre theatre diners left. La Bonne Auberge used to be so much better. We will not be back.

Met a friend for lunch, we were the only two in restaurant and not surprised. The food was really disappointing and think they need a new chef. We used to go regularly in the past and food was excellent. The place was clean and tidy and the staff were excellent just let down by the food.

Nice selection of dishes on menu, reasonable prices, good wine selection and pleasant attentive staff. Highly recommended.

Still dropping by for food, another good visit this morning as usual, the only thing I will bring up is that the location is card payment only now so might not be suitable for those without electronic payment facilities. Food 10/10 Staff and service 10/10 Hygiene 10/10 Drinks selection behind the bar 8/10 Another visit today,one of many , and as always the service and the quality of the food and drink are 10/10 impeccable, a great place to dine out day or night, thoroughly recommend, the staff are second to none . 10/10 A+ Spotlessly clean, impeccable service from very well presented and well mannered bar and waiting staff, a friendly yet laid back quiet space in Glasgow City centre adjacent to Buchanan Bus station. Good menu and good selection of drinks, they evidently have a very good chef in house. Highly recommended any time morning, noon or night for great food and a nice atmosphere, have been several times and will return. A+ Visited for breakfast today, 6th October, service excellent as always. ************** Popped by for breakfast with my mother today December 7th 2019 , great service and very nice food as always. A+ again 👍 Visited again today, 26th September 2021 having also visited the last few weekends , as always spotlessly clean, food A++ and service very very good, all staff very polite and friendly , great place to eat out , even in these difficult and problematic times with the pandemic chaos they have held everything together. Please remember to tip the staff if you can, they are well worth it ⭐⭐⭐⭐⭐10/10

Location so handy for stations and bus stations. Food excellent and good value. Two courses for under £20 is a bargain. Staff attentive and efficient. Morven in particular is friendly and her cheerfulness added to our experience. Food was great quality and everyone enjoyed each dish they ordered. One word of warning its cashless so make sure you have a card or phone to pay with.

We went past this place on Saturday and saw the sign outside advertising Sunday lunch. So we booked. Turned up, we were given a cool “welcome” and a standard menu. When we asked for the Sunday roast menu we were told they didn’t do roasts. Oh! The sign outside says you do. “It’s an old sign”! As though that made it ok. No apology no nothing, made us feel as though it was our fault. Quite rude. This is part of the Holiday Inn, there are signs everywhere stating “we want your stay to be 10/10”. Ours was 0/10. Never again. Take note Holiday Inn We were short on time and nowhere to rebook at that late stage so we popped over the road to ASK Italian. No roast of course but a lovely warm welcome and good food.

Staff were very good as was the restaurant atmosphere but that is where it stops. The wait for our food was embarrassingly long and when it came it was very poor. We won’t be back would definitely not recommend it to others.

It’s an ok place with decent staff, if somewhat lacking in atmosphere. They don’t sell any Scottish beer or lager though - as a matter of policy. Just another foreign multiple. They won’t get my custom again.

I booked an afternoon tea for myself and my mum as we were attending a show at theatre Royal and this restaurant is close by. I booked early enough because my elderly mum is a slow eater. We arrived waiting to be seated. 3 different staff passed us and told us they would be back in a minute. A queue had started to appear behind us and people were becoming restless. Eventually someone came to take us to our seat 15 mins after we had waited at the door and 20 mins after our booking time. We ordered drinks and waited on our afternoon tea. 30 minutes later this still hadnt arrived, and our drinks were finished. There were no staff and I ended up having to go up to the bar to order coffee for my mum. The bar area was littered with glasses and there were 2 members of staff having a chat. I actually had to shout to get their attention. I was told they would bring my mums coffee over. She ordered a latte and after another 10 mins was given a black coffee with milk on the side. She did not drink this as it was too strong. We had wasted nearly an hour by then with no afternoon tea and we began checking our watche as we didn't want to miss the theatre. I eventually managed to flag a member of staff down and ask about our pre-ordered afternoon tea. She went to check and came back and told us it was being plated up?? This was over an hour after our booking and it had been pre-ordered so why was it just being plated up?? It was another 15 mins until we got it and it was a complete disappointment. The bread on the sandwiches was hard as if it had been lying out. On booking i had specifically asked for plain scones and not fruit as neither my mum or I eat dried fruit. Guess what? Fruit scones were given. There was no time to change or argue as we would have missed our theatre show due to the sub standard service in this restaurant.. We paid the bill and left no tip and practically had to run to the theatre which is no mean feat for an elderly woman. Absolute shambles and disgrace. If you cannot accommodate you have no right taking bookings. Never again, spoiled what should have been a lovely day for my elderly mum.

What a lovely place and perfect for a long lunch with a friend to celebrate her special birthday. We felt so well looked after and the food, service and ambiance were all just perfect. I don't know the name of the young man with the Santa hat who showed us to our table and offered my friend a Prosecco for her birthday but he was professional and friendly in equal measure. Thanks to the whole team for a lovely afternoon and merry Xmas to all x

Very disappointed. Asked for burgers without bun. Mine was served on a large white plate. Burger looked lost in centre. Salad on top of burger consisted of a small limp lettuce leaf, a thin slice of tomato, two tiny pieces of red onion and a small squirt of mayonnaise. The fries were served in a small aluminum bucket. The burger was dry and tastless. It was obviously grilled on site but I doubt it was actually made on site. The fries were just ok. 17 pounds each. I expressed my shock to the waitress who spoke to the young manager, I think? We decided to leave the bulk of the meal and depart. The manager generously??? Took 20% off bill. I should have refused to pay. Never again. Better tasting and better value in McDonalds.

Lovely Christmas menu with hot food and hot plates. A real difficulty is selection from a number of tempting sounding dishes. Mist have a twist on the ordinary which makes a repeat visit a near necessity before the festive season ends.

The most awful restaurant I've been to in a long time. Food was barely edible in fact i sent mine back and didn't reorder. Uncooked sausages, raw parsnips, hard dauphinoise potato's. Mirrors grubby, woodwork filthy and full of spiders, seating area freezing. Sea bass overcooked and dry. the only thing nice about this place was the young staff. Before i done this review i sent them an email expressing my concerns, but 3 days later no reply so they obviously don't care about customer feedback

Amazingly friendly staff, very tasty food, and quick service. Fairly limited menu, but everything we had was quite tasty. Prices were a bit high, but we received a discount as hotel guests. Worth a stop if you're staying at the connected Holiday Inn.

We didn’t eat, so unable to give a full review…..but staff could not have been nicer, super friendly and chatty….there approach made the atmosphere

Amazing food and very reasonably priced. Staff were great.

Used to be top tier. One of the best places for wine in town. Now they offer wines comparable to a weatherspoons and their experianced staff think an irish coffee is a mug of black coffee and a shot of whisky

The food could have been warmer. The chicken schnitzel was overcooked, to brown and disguised by cheese. The fries were good and hot.

Food was delicious and service was great.

The food was awesome as we ate there for 5 nights in a row. The Soup of the day, Haggis croquettes, Sunday roast, Braised beef, Chicken schnitzel, Beer battered haddock, LBA beef burger and their warm sticky toffee pudding was to die for. The negative about this place is that if you get there around 8pm then the staff tell you that they are expecting a large party and then try to deter you from eating there or tell you point blank that they cannot accommodate you even though the restaurant is mostly empty. We were staying at their hotel, so they had no choice but to give us a table, but this occurred every night with different staff. And every night, we noticed that their large party never materialized so I assume they do it on purpose so that they can clean up and go home early rather than have to deal with customer past 8pm.

Food good but atmosphere between a grumpy waiter observed!

Too busy with hotel customers (Holiday Inn) to be able to serve us Sunday morning...plenty of others in area so we won't be back

I've visited La Bonne Auberge several times over the past year (so consider that things might have changed since then), dining at lunch, dinner, and in the afternoon. At lunch time, the sirloin steak and pasta dishes I tried were delicious and some of the best I've tried in Glasgow. Conveniently located near the bus station, it made for a tasty pitstop. During my evening visit, the cocktails and food were enjoyable but our main waiter had such a poor attitude, and we felt overlooked by other staff. However, the cuisine was still high quality. Unfortunately, my afternoon experience fell short. The restaurant was noisy and crowded with hotel guests, and we were seated but ignored for 15 minutes by the busy staff until we decided to leave. The dining room also seemed incredibly dirty and unkempt, with pastry crumbs everywhere. So it's been a mixed bag. At its best, La Bonne Auberge provides top-notch dishes and drinks in a convenient location. But inconsistent service and cleanliness make it unreliable.

Arrived at 5.40 pm for pre theatre dinner. Starters arrived after a bit of a wait but at 7 pm we had to ask if mains would be long. Had to rush food and run to the theatre. It wasn't even busy at the time. When looking around it appeared that no one had any food. Pre theatre means we are going to the theatre! Food was mediocre.

Nice bar to meet up in . friendly service that didnt keep us waiting.

Mixed bag here really as we had both dinner and breakfast. Dinner service was very slow, despite there seeming to be enough staff on, but the food itself was great. Breakfast the following morning, however, was excellent with a good selection of hot and cold and staff going out their way to ensure everyone was happy. And, despite the slow dinner service, we would still recommend it.

Buen trato,y muy amables ,la comida excelente!!! Lo recomiendo 100%

Ce fût vraiment une très bonne découverte c'est le restaurant de l'Hôtel Holliday Inn. Attention contrairement à son nom il ne sert pas de plats Français mais la maitrise à la française est là. Les plats sont anglais mais par contre ils sont excellents et ce fût vraiment une très bonne surprise . Cela nous a réconcilié avec la nourriture anglaise qui peut être très bonne quand le chef maitrise sont sujet même la pâtisserie était excellente (tarte et pudding). Produits frais et de qualité. Du coup on y retourné 2 fois de suite. La carte est limitée mais cela est plutôt bien du coup puisque on n'est pas déçût et ils sont vraiment préparer à la demande (d'où le délais d'attente en conséquence). De même contrairement à certains restaurants dans la ville le rapport qualité prix y est excellent tous les plats de résistance sont à £18. Merci à l'équipe

Lovely afternoon tea. Generous portions and plenty of choices. The service was friendly and efficient, and I would definitely go back.

I recently visited this restaurant that left me extremely disappointed with the poor customer service received. Once seated the service only got worse as it took incredibly long for my order to be taken, and even longer for my food to arrive. I even had to go up and ask for the bill myself as the waiters/waitresses were hiding at the bar area and also bring my bill to pay at the counter. For the price of the food quality and the level of poor service I would likely not be back again.

Sehr nettes Restaurant mit schönem Ambiente und sehr gutem Essen. Aufmerksamer und freundlicher Service.

Generally a nice place with nice food and I would go back due to reasonable price and convenience of location. Lost a star because we ordered three items between food and drinks from the menu that they did not have in stock.

Not great choice on menu and expensive

This used to be a very good place and one I'd highly recommended previously. However, I was there this week with a friend and the menu was nothing like the one from previous occasions, it didn't have anything French about it. It's now a very generic menu, which I'm guessing is to cater to the hotel guests. I had the braised beef and panna cotta, the beef & mash being quite bland. If they went back to the French menu again I'd be tempted to return but as it is, it's really not worth it with the current menu.

Excellent service and food was fantastic

Absolutely AMAZING food, could not even fault it. Cocktails... Well they could have been done better, but you work with what you got. Service lovely. But the food and style were just astounding. Well done to the chefs. Cause the food was bloody fab.

Excellent quality food, ambient atmosphere, bit on the pricey side but saves waiting for half an hour in a queue for a pasty at Greggs as it was much less busy! Lovely wee place alot of people miss

The food was lovely but the portion size for my main course, fish, was rather small and didn't fill me, so I was glad I could have biscuits and cheese to follow. My husband and mother's portion sizes were fine so I was just unlucky. The waitress was lovely and very helpful. We were seated in the conservatory area and we all felt rather chilly. This needs to be better heated for the comfort of diners. I do like the restaurant, food is delicious, service good, lovely decor so if the conservatory could be warmer it would get more stars from me.

Came here at Christmas, and the food was just amazing, so we came back again, and it was still amazing, they do a great veggi range but I had the braised steak and it was the best thing I had tasted in ages, the staff are attentive friendly and the prices aren't overly expensive either, im sure we will be going back again soon

Fine dining at it's best! Attentive staff, warm and welcoming atmosphere. Fabulous! Fantastic menu......French, Mediterranean. In the heart of Theatreland Glasgow .

3 of us had an excellent, leisurely evening. Quiet (no music). excellent waiting staff, no 'hovering' but there when needed. Restricted menu but we had duck, steak and beef stew. Fish and vegetarian also available. Enjoyable starters and puddings or cheese. Fixed price just under £30pp for 3 courses - drinks the equivalent of a 4th person. Thank you for the good food, beautifully presented.

We had a voucher for 6 small plates and a bottle of wine. I had requested a booth if available which was granted. Thank you. Our lovely waiter, sorry I don't have a name, (young with a beard finishing at 4 on Sunday) brought us water for the table and took our wine order. After bringing and pouring our wine he took our food order for small plates. The food arrived after a short while and it was delicious. Everything we ordered was fresh and very tasty. I would thoroughly recommend this restaurant and we will return to try the main menu soon. Again another mention for our waiter who was friendly and professional. Little things like asking if we wanted to taste the wine and remembering to bring mayonnaise when requested even although he was dealing with other tables. Thank you!

Food ok, only sandwiches no other favourites. Due to staff shortage service was slow. No one came to check all was fine.

Although a short wait for food iit was extremely worthwhile. Delicious food and friendly staff. Rey pleased to be given a discount because of the delay with our starters. Totally unexpected

We bought itison vouchers for afternoon tea with a glass of Prosecco. Love an afternoon tea and been to many however this was one of THE best I’ve tasted. Scones were still warm inside. We ended up staying there for the rest of the day and evening with Prosecco x 3 🍾🍾🍾 ! Will be back again in future! 👏

Pretty dissapointed last nite 1st course was beautiful 2nd course ckn and mushroom was not up to standard . Sticky toffee pudding was very very hard . We luv la bonne but not as good as we normally have . Ann mccabe and maureen mcleod x

Limited menu. We were told in advance. Disappointed as this place used to be very good. Hope it manages to improve.

What has happened to this place. Been many times before and always had great food and service but went in recently and it was dreadful, poor quality and poor service, no atmosphere, just awful. Will not be back

Had a great overnight stay at the holiday Inn with breakfast at the Auberge which was really good great selection and friendly helpful staff.

Food and service was very good but the price of drinks too expensive!

Previously a very good place and now poor. Ordered from the Xmas menu and what came was like a school dinner. Service not the best either.

In for a drink & some nibbles. Staff good and nibbles great 👍

Disappointing, won't be back.Starter barely warm, main same,sent back and served hot replacement. Service average.

Only light snacks served. Disappointed

Ill start with the best thing ... the Christmas wreath decorations were lovely and the staff were pleasant enough but required further training. The restaurant was cold and the food terrible. I returned a Burrata as it was most definitely off and tasted fizzy. This in my opinion is the ultimate no no for any restaurant. No apology or explanation given. by the waiter The rest of the food was bland and poor quality.. Wouldn't recommend La Bonne Auberge, Glasgow has a wealth of quality restaurants to choose from.

First time back to what was a regular breakfast/dinner and bar for pre covid times. The bar area is now sparse and like a waiting room with full lights on and one selection of on tap beers which were a poor choice. No cider on rap and removed st mango’s glasgows brew. Service from staff was pleasant but they were short staffed - can’t blame them as it’s across the hospitality industry now. Food was average but we missed the start of the concert as service was slow. If you are going to a concert suggest you book 30 mins earlier than normal. I truly hope it gets back to good standard levels pre covid.

We had a delicious Pre Theatre meal at la Bon Auberge. Staff were very friendly, helpful, efficient, cheery and worked non stop as the restaurant was full.

We used to go a lot before covid and decided to visit What a disappointment The service was poor The senior waiter needs to dress professionally not with jeans on Food was under average in fact I have cooked better myself The senior winter when we said to him that it is being refurbished in 2023 thus might be true but will not make the food better The menu was very small and for a restaurant the wine list was poor only 4 white wines to choose from no Chardonnay There are so many restaurants now in Glasgow it needs to up its game I feel sorry for people who stay in the hotel if they think that this is Glasgow restaurant food

Genuinely one of the worst dining experiences I’ve had in Glasgow in recent years. Menu was different from the website, limited menu access not advised on the website, food had run out, mains arrived cold, food was so late we didn’t have time for dessert. When we eventually spoke to the manager he was smug and insolent and behaved like he was doing us a favour not charging for a coffee and a tiny bowl of ice cream. To say we’ll never be back is an understatement.

Had a lovely afternoon tea and prosecco 🥂 staff were lovely very helpful my friend and I had our very first afternoon tea about 7 years ago and wee have been returning ever since

Well positioned and convenient Food excellent quality and value. Staff friendly but too few ! Two hours to have a two course pre Theatre is unacceptable. Regular customer and this is a recurring problem

I can honestly say this was one of the worst hospitality experiences I've ever had. At one stage I was waiting on Basil Fawlty making an appearance. We arrived just before 12pm and there were 4 staff standing about. We should have left then when they would do anything but come near us. There was also no other tables in at this stage. After we sat down we looked around and the place was disgusting. Tables covered in breakfast dishes and the floor hadn't been touched. Again the staff remained behind the counter. We got up and asked if we could order drinks. 10 minutes later we again had to ask if we could order. The menu actually read well with herb foccacia with brie and poached pear so we ordered a croque mosuier, brioche French toast and a herb focaccia along with a snack of honeyed chipolatas. The waitress came out to say they had no herb focaccia so would a baguette do and no brie so would cheddar do? We changed our mind and ordered another crouqe. We then got served 3 ham and cheese toasties on stale bread! We're still waiting on the chiplolatas. Seriously avoid this place. Given the trials that hospitality has at the minute I completely understand that people are making cut backs but no excuses for the sheer volume of mistakes here.

Always thought this was an OK place to wait for a friend or transport. Not any more. Tonight I was there, ordered a drink, found a space to sit - very few people around - went to the toilet, came back to my seat and my scarf was missing. I went to the reception desk to ask if they knew what had happened - nothing. It was an expensive scarf so I persisted. Next thing I knew I was being threatened with the police!!!! Bring it on I said. Sat down waiting to be arrested for… being a stroppy woman I guess. What do you know… suddenly my scarf is found. Left at the bar they said. Right. I would take off hat, gloves coat but leave a scarf at the bar while I ordered. Fine. Happy to have it back… but ordered out of the place, because… Hope they’ve got the CCTV because I think I’ve got the audio.

Booked about a month in advance. Arrived on time and we were ignored by two members of staff who didn’t even acknowledge us. Eventually we were offered a seat in an unmade table in the middle table of the restaurant (which is never a great...

Oh dear what has happened to this once enjoyable convenient restaurant sadly we won’t be back. Future booking cancelled! Too many issues to list it would bore you!

Just awful…..lunchtime on Sunday.Only good news - nice young lady greeting and serving.Otherwise, really poor, boring croque monsieurs and equally poor thing with focaccia. Absurdly… no wine list…just red or white. Sauvignon blanc chosen - only one bottle available and second bottle completely different, and final bad news,to find these wines charged at £27 each..

Absolutely loved my food when i stayed at the HI i have never had something as amazing as i had at this restraunt... if im ever up that end of the town again i will pop in for food

We stayed at the holiday inn half board on Saturday 22/10. We had tickets for the Marc Almond concert in the Royal Concert Hall. Absolutely fantaaastic concert, Marc Almond is a legend! The holiday inn is a nice hotel, nice staff and quite clean but...

I had never visited this restaurant before but it seemed to be such a good venue since we were staying at the Holiday Inn Express and we were attending a show at the Royal Concert Hall. We were very disappointed. The service was appalling and...

We booked a table, luckily we did, as there were no more table on the night. The menu was luxurious. We had starters and mains, well presented, very tasty, relaxed atmosphere, attentive service, really enjoyable, thank you

Horrific experience at Ardnamurchan. La Bonne stepped up and rescued an 18 person family night out without notice. Superb response, thank you.

Very poor service, was with some friends from the USA and we were embarrassed at the service levels we gave up on asking for water after 4 requests were ignored, the food was disappointing and the two Cesar salads were something you would never serve up at home. food drinks service and the bill we all had to go find staff, expect they might be short staffed,

We went there because it is near the Concert Hall as we were going to a concert there. We arrived before 6.00 and explained that we needed to leave before 7.30 for the concert. By 7.15 our main courses had not arrived, despite many requests...

Very expensive for what is offered. Food was nice. Service terrible.

A traditional set up here. Pleasant helpful staff. My friend was delayed but there was no pressure or awkwardness. Moroccan spiced salmon was good and flavoursome as was the house French Onion soup. Nicely done. Washed down with a bottle of Cotes du Rhone by Jean Luc Colombo. Music not intrusive and of the place and time: French cafe chanson tunes, Charles Trenet etc. *** A second visit 10 months later was less happy. There was no wine list or cocktails and my steak, though probably cooked as well as possible, wasn't very well-sourced. Staff, as ever, very friendly and helpful.

Had breakfast good value for money

Good good. Good service. Place needs a good clean though.

Portions are not huge but the quality of the food is excellent. Good service and quiet dining space.

In here nearly every Saturday just like the staff and the complete ease of having lunch with no hassle

Great service. Very attentive and well trained staff. Prices were very reasonable as well. Stay think.the portions are a bit small but I found them to be adequate.

I'd arrived in Glasgow from Stirling and had a bus to catch to Oban within an hour. I explained this to the restaurant supervisor, Emma, and the service I received was exemplary. All the staff were professional, courteous and welcoming. Within 15 minutes I was...

Dined many times food always spot on , staff excellent I do not need to travel to find good food it is at the hotel. Prices also very competitive

No atmosphere on a Sunday afternoon, almost empty. £7.50 for 250 ml of red wine. Cheaper to buy a bottle

What a night myself and my husband had for our Golden Wedding thanks to chef Jamie Mac and William for arranging a beautiful and fabulous 6 course tasting menu for us, which actually turned in to 7 courses, from the start we were made to feel so special from sitting down with champagne waiting for us on the table to leaving, The food was delicious as always and all the staff could not have done anymore for us it was an amazing night and ended with lovely card signed by the staff, Thank you all

Very enjoyable two courses at a private function. Foyer for drinks very pleasant.

Ate here yesterday for pre theatre food. Food was tasty enough but we thought we had ordered starters instead of mains as portions were quite small. Not value for money. Also objected to being asked if everything was good as the first mouthful passed my lips.

The food was generally fine. The service was reasonable, but one waiter let the restaurant down. We went for the 'prix fixe' menu, but when it came to the dessert, the waiter simply didn't seem to understand this. He insisted that we would need to...

Atrocious service, spend your time/money elsewhere.

Food delicious, atmosphere relaxed, I stayed 3 nights, feel the better of it Eva, Emma, Lloyd and others went that extra mile, all very good.

Food good but quantity not so good

Food and service were great. Well done.

Great service meal was first class so enjoyable would go back

Live going to this restaurant when in Glasgow just round the block from the theatre. Sometimes it's lunch and others it's dinner. Good is always good staff are very kind and helpful. Couldn't wish for more. Well worth a visit. Good value too. I'm

There in group event, main meal Chicken was way over cooked/ Vegetables where just vile/ not even presented. Offered some thing from Menu, how ever very poor choice. If like myself do not like Pork, then you cannot have another option. Prices charge is OTT. Certainly not impressed.

Lovely quick pre-theatre meal served by very helpful and friendly staff

I have read the poor reviews but can only say that we had an enjoyable meal at this restaurant. Food and service were good and based on our experience, we would definitely recommend.

Very nice, lovely fresh sandwiches and scones, but the online picture did not reflect the selection on the day. Staff very attentive.

Staff very friendly had a lovely afternoon tea

Afternoon tea here it was lovely and staff were very polite and courteous especially the two young men would go back