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4,35

Based on 787 opinions finded in 4 websites

3.9Ambience3.9Cuisine4.3Price4.3Service
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Nº 574 in 1409 in Kirklees

Nº 86 of 200 British in Kirklees

CUSTOMERS TALK ABOUT DISHES WITH..creamwafflechocolatecakecrepeburntlambmeltedsoup

comment_iconOpinions

AVOID STALE FOOD. I ordered a peanut butter stack which was stale. They told me it’s fresh as delivery comes in on a monday(today). However it’s bank holiday today, so this must have been from last Monday. Disgusting. I wont be visiting ever again.

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Tanzila Afzal . 2024-08-27

MORE AT Google

Really good customer service by Halimah and Priya really enjoyed this thank you

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Dina Aziz . 2024-08-25

MORE AT Google

Fabulous service today by Halimah Priya lovely atmosphere and so welcoming loved the food and great customer service thank you

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Eden Aliyu . 2024-08-25

MORE AT Google

Ada, Priya and Sim are the best staffs and they work well and deliver good service to customersss❤️❤️❤️

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Amie Secka . 2024-08-18

MORE AT Google

Zainab was a very nice worker and was kind and the food and other workers like halimah and laiqah were also kind

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Ironfistxbb . 2024-08-17

MORE AT Google

better than ice stone! Brought my nearly 3 year old, we got a sprinkle cake with custard, ice cream and milkshake and it was all lovely. Zainab and Laiqah served us and they were lovely, they even put music on that my little one was dancing too, we will return . Easy parking too x

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Zara Wardle . 2024-08-17

MORE AT Google

Halimah gave us grate service and was friendly towards us

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Haras Rehman . 2024-08-17

MORE AT Google

the food was so nice and the workers was so nice polite and pleasant the food came fast my favourite worker was zainab she was the nicest one and my personal favourite halimah was nice and so was taiqah will definitely come again

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jahaan . 2024-08-17

MORE AT Google

Ordered a whippy bowl and got gelato ice cream instead so that's false advertising for one. Got a brownie too and honestly it smelled like play doh?! Took a nibble off the corner and the taste was something I can't even describe. It was absolutely disgusting.

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Kkaren Kit . 2024-08-14

MORE AT Google

Purchased via just eat and left a bad review. Not only did not get a reply off them but they have deleted the review. Food was cold on arrival was late but over 45 mins even though said it had just left. Paid for extra strawberries never came and the crumble was sloppy and not crunchy.

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keith mccreadie . 2024-08-12

MORE AT Google

I got the wrong order and have asked for a refund, no response as of yet.

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Jen . 2024-08-09

MORE AT Just Eat

absolutely horrible, Matilda cake was rubbish. standard dry chocolate cake slapped with some runny sauce. nothing like it should be and was dry! not worth that price at all.

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Leah . 2024-08-08

MORE AT Just Eat

Food has not arrived, no update from the restaurant, tried phoning. How long do I wait, it’s been over an hour!

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Hattie . 2024-07-30

MORE AT Just Eat

Lovely icecream and reasonably priced. The staff Laiqah & Zainab were very polite, friendly & helpful.

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Richard Stanley . 2024-07-28

MORE AT Google

Good service from Ismaaeel Priya and Laiqah

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Emma Whiteley . 2024-07-27

MORE AT Google

ismaaeel served us today with a cookie dough and it was very delicious. The service was quick and tidy and will definitely come here again.

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Hiba Shahzad . 2024-07-27

MORE AT Google

We were greeted by 2 lovely girls in head scarfs. There customer service and hospitality was 10/10. Would come back just based on the excellent service. However the desserts were also delicious. Everything was served very quick and presentation was amazing. Lovely girls doing this business proud. Didnt get the names but we visited around 10pm on sunday 14/07/24

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Sadds Sadds . 2024-07-15

MORE AT Google

Rating a one due to not an option for 0. Came down today and my order got messed up got home and realised and rang them. They asked me to come back down so the issue could be sorted. Had to waste fuel driving back down to then be charged more as they had incorrectly charged me the first time. No apologies or anything. So it’s cost me a lot more in fuel than it was worth will not be going again.

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Charly Matthews . 2024-07-09

MORE AT Google

Unfortunately today's visit was unpleasant brought my children with my partner today. 3 young girls, maybe no training or maybe because spending more time talking resulted in our eating in order being wrong sending one order back dur to presentation a mess and ice cream sundae completely melted due to time wait we were at the time the only diners. A milkshake being told is then not available after all the rest of the order had been received. Then awaiting for the rest. Tables not clean blue ice cream on them. Another customer waited a very long time for order and had to go back to complain about there order. Before leaving we saw 3 delivery drivers also waiting a long period of time for the orders and one being send out wrongly which the girls clearly struggled to manage this. I think management may need to review staffing or training these girls. Not a a good visit today unfortunately 😕 But we will attend again as can see by my previous reviews as this hasn't occurred before.

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Elle L . 2024-07-06

MORE AT Google

Tastes amazing!! I normally go to icestones but they haven’t been the same for a long while, thought I’d go somewhere new and first time trying, I’m sooo happy!!

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Alex . 2024-06-28

MORE AT Just Eat

Ordered two Matilda cakes rang the place to tell them not to warm the cakes up and they turned up hot. Rang back to ask and the same lady said I was in the garage and my colleague didn’t know not to warm them up. Like really how can u not give basic instructions before u go in the garage? No apology and spoke with attitude. Atleast listen to the customer’s requests.. money is being payed NOT getting it for free so if I am paying I would want the item how I like it!!! It’s called customer service.

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Madiha . 2024-06-25

MORE AT Google

Non of my milkshakes were labeled there we had no idea what was the right ones

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Shannon . 2024-06-16

MORE AT Just Eat

£26 for a shake, waffle and crepe. Clap cold rock hard and bananas rotten. RIP off

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Katie . 2024-06-15

MORE AT Just Eat

Absolutely loved everything ive tried from this place

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Joe Langfield . 2024-06-13

MORE AT Google

The worst milkshake I have had ever. The taste was just ice cream and bueno. No creativity to the making of the shake. Definitely would not recommend this place. The restaurant it self looked cheap and dark. Please don't waste your money

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abdul quayoum . 2024-06-09

MORE AT Google

Well that was amazing had a milkshake it was so nice and thick. I would recommend that to anyone. The puddings look good but didn’t have anything to eat but definitely will be next time am there. The staff are really friendly and helpful too.

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richard blackburn . 2024-06-08

MORE AT Google

Lovely little dessert parlour. The staff (Zainab & Halimah) were friendly and attentive. Ordering was simple and our food and drinks were prepared quickly. The food was out of this world. Portion size is really good and presentation beautiful. Thank you so much. We’ve had the delivery before - it’s definitely much better to eat in.

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Victoria Capewell . 2024-06-08

MORE AT Google

Disgusting service and customer care. When it finally arrived it had melted. Girl on the phone told me it was late because of where I lived!! Shouldn't say they can delivery here if they can't deliver the service!! Definitely not using again.... I'm disgusted and quite frankly Oh So Yum need to learn to manage customer expectations and very some training in customer care

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Fiona . 2024-06-06

MORE AT Just Eat

Ordered delivery via Just Eat. Order was confirmed but not delivered in the 1hr 20 mins time. Tried to call for an update and no answer!! I give everywhere a second chance but this is now the 3rd time Oh so yum has been disappointing, last time the order was wrong, and again no answer when I called. Shame really as this used to be my "go to" dessert place. Guess I'll find somewhere else with better customer service.

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Fiona Hirst . 2024-06-06

MORE AT Google

The delivery time was appalling, we ordered at 20:20 and it got delivered at 10pm. I got a message saying it was going to be delayed but if we would have known it was going to take this long we wouldn’t have ordered it. At the point of it getting delivered we didn’t even want it as we were tired but couldn’t get our money back so an absolute waste of £20, not to mention when it came my waffle was cold.

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Brooke . 2024-05-31

MORE AT Just Eat

Not even one star. I ordered cornflake tart, it’s black solid burnt can’t even cut it with a spoon, it tastes burnt, and smells burnt. Ordered ice creams with cookies, no ice cream came and cookies look nothing like the pictures, not oozing anything as stated in the description. I wouldn’t recommend.

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Sanika Beier . 2024-05-29

MORE AT Google

Came late and cold ,sorry to say they just always let me down and I still try them again ho support my local business

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Claire . 2024-05-27

MORE AT Just Eat

Strawberry milkshake was amazing! The strawberry cheesecake was nice too the only let down is I didn't get asked if I wanted white chocolate sauce on it and they put loads on it, I would have asked for it without if I was given the option

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Lauren X . 2024-05-23

MORE AT Google

Speedy service, well made waffles and mocktails. Sundas and Aiysha were very polite and courteous. Will definitely visit again.

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Nisha Noor . 2024-05-19

MORE AT Google

Amazing service from halimah, helped me with everything I needed when it came to dietary requirements! Amzing girl, oh so yum lucky to have her!

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Usmaan Hayat . 2024-05-18

MORE AT Google

22.11pm- order still not arrived however site says “delivered - enjoy your food” Extremely disappointing

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Fozia . 2024-05-17

MORE AT Just Eat

Great service from Laiqah. Great quality desserts and the ice cream is fantastic

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Abi Blower . 2024-05-17

MORE AT Google

Place is mediocre, seen and been too much better. Had Matilda cake, which was just a slab of chocolate cake warmed in the microwave.

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Neelam Aslam . 2024-05-14

MORE AT Google

Excellent service from staff, Halimah was very efficient and explained the menu to me, was really lovely!

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Fatimah Ashraf . 2024-05-14

MORE AT Google

We are long-standing customers, great quality products. This is the second time I had delivery as I normally collect.. lovely cookie cups as always…

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tony . 2024-05-11

MORE AT Just Eat

For me this was a slightly different experience to most dessert places. The service was the quickest and most effiecient I've ever experienced thanks to the staff, Madiha and Aisha. I tried something called a "Brookie" which I've never seen anywhere else. It's a blend of a brownie and a cookie and I must say as a fan of both of these this was a delicious treat. The place has a nice and pleasant atmosphere, the staff definitely know their music. Great playlist to make the experience all the more enjoyable.

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Umar Cheema . 2024-05-10

MORE AT Google

Lovely sweet treat and great service from Aiysha. Thank you 😊

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Rachel Fomiatti . 2024-05-09

MORE AT Google

well very good ice cream service by madiha she helped me to use very tasty ice cream very politely. i will visit with my family again

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Robin Singh . 2024-05-09

MORE AT Google

Great experience. Madina has helped me to choose ice cream. Ice cream was so delicious .

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Akil Akil . 2024-05-09

MORE AT Google

"Overall, dining at this restaurant was a delight from start to finish. The delicious dessert, impeccable service, and charming ambiance made for a memorable experience", one of the staff member name ""Madiha"" was the best, she help me and my friends for choices the best desserts 🎂🥯🍦🍧🍰 in the restaurant, In the last everything is best.☺️

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Yatin Malhotra . 2024-05-09

MORE AT Google

Cookie cups were actually divine, me and the Mrs really enjoyed them. Just delicious! Will defo order again!!

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Ebrahim Paruk . 2024-05-06

MORE AT Google

With creamy textures and rich, authentic taste, it's a delightful escape into sweet paradise. Zainab & Laiqah were really friendly and cozy ambiance make it an irresistible spot for any ice cream lover."

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Saira Alam . 2024-05-04

MORE AT Google

One of Lord Sugar's proteges.A crap cafe selling very poor products.Overpriced,and poor service to boot. They are trying to rent out four converted delivery containers to street food vendors..Off the back of a lorry no doubt.This place is so up market that they have two homeless people living in a space between said containers.They are too thick to notice. They are also too thick to notice that this business will eventually go down the pan.A bit like Amstrad.They sold tat too!!! Below is their idea of a crepe.Revolting, under cooked,and overpriced.This place ought to be closed down.

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Charles Cook . 2024-05-04

MORE AT Google

I was sent the wrong sundae. Ordered Ferrero Frenzy and received chocolate orange!! Couldn't be bothered to wait another 90 mins for the correct one to be delivered.

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Fiona . 2024-05-03

MORE AT Just Eat

The food hasn’t Arrived yet even though the tracking says otherwise l very unimpressed

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Zoe . 2024-04-30

MORE AT Just Eat

This place has really gone down hill unfortunately. The quality of ingredients and service has been a huge let down on my last two visits. As someone who was a regular I unfortunately won’t be returning.

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Sarah Hasaan . 2024-04-27

MORE AT Google

Fantastic desserts amazing. Great Zak and sim were lovely love this place

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Dawn Prest . 2024-04-10

MORE AT Google

Was served by priya and was very helpful :)

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Haniya Choudhry . 2024-04-10

MORE AT Google

excellent quality of food quick delivery i'll definitely be ordering again 😁

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Fiona . 2024-04-05

MORE AT Just Eat

Crepes tasted abysmal!! A total waste of money!

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Anisa . 2024-03-26

MORE AT Just Eat

Mmm not thr standard we are used to, no sugar on the doughnuts

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M Saf . 2024-03-24

MORE AT Google

I ordered a smoothie last night ,that smoothie was a total letdown! It was basically just a cup of slushy ice. 😒🥤

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Adz . 2024-03-23

MORE AT Google

Ordered milkshakes and came with a hair init phone the shop to complain and was told by the worker what can we do about it the service was disgusting was told the supervisor is out and will ring me back which also never happened so will never be ordering from here again

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billie kauser . 2024-03-22

MORE AT Google

Delicious food. Friendly service. Mine and the family favourite

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Niall Stacey-Grant . 2024-03-15

MORE AT Google

Very pleased with service of the workers at oh so yum cookie dough was on point TT.

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Jazib Ahmed . 2024-03-14

MORE AT Google

Zainab, aisha and mahdeeha excellent service and provided great service

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Khan Asaf . 2024-03-14

MORE AT Google

Aisha, Zainab and Madiha very pleased with the service and the food was really good.

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Usman Hussain . 2024-03-14

MORE AT Google

The cookie cup is a revalation! So good! And by getting the duo of a random 2 I've discovered one that I wouldn't have usually gone for that is my go to dessert. This place knows how to hit the sweet spot!

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Carolyn . 2024-03-10

MORE AT Just Eat

Food was cold, waffle was burnt and chewy, ice-cream arrived melted. Waste of money.

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Sally . 2024-03-07

MORE AT Just Eat

Exceptional service! Not only was the cookie dough delicious, but the customer service was outstanding. The girl who called my phone went above and beyond to ensure my order was correct. (5 March 2023, 7.35pm) Also to mention the delivery arrived in under 20 minutes after ordering. Highly recommend!

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E “Alexandra” . 2024-03-05

MORE AT Google

Shocking! First and last time ordering. Spent £30. Waffles badly undercooked and flat cold! Bought a Tang Iceblast and not even put a straw in the bag! Can’t even get the basics right

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Daniel Shaw . 2024-03-04

MORE AT Google

Aiysha was very helpful, friendly and attentive. Made our family experience really enjoyable as service and quality of food was high standard. The cookie dough was amazing!!

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Mubarrah Tanvir . 2024-03-02

MORE AT Google

rubbish donuts, absolutely no sugar on them. cheesecake like every other place, nothing special at all.

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Leah . 2024-02-29

MORE AT Just Eat

Food was cold by the time it arrived but the delivery driver was very polite.

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Nicole . 2024-02-28

MORE AT Just Eat

some items where missing, and some items was not ordered but what ame was nice.

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sarah . 2024-02-23

MORE AT Just Eat

Food arrived cold/melted, which was very disappointing especially since they are less than 5 mins away from where i live. Food just didn't taste as nice and was not worth the price

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Asif . 2024-02-20

MORE AT Just Eat

The cookie cup is just spectacular!

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Carolyn . 2024-02-17

MORE AT Just Eat

I have been visiting here for many years but today the service fell far below what I would have expected. We ordered several desserts and one was heated instead of cold. When the staff member Sundas came to speak to us we told her this was wrong. She replaced the dessert and then said I'll get the money later as I had already paid for what we had ordered. We challenged her that the dessert was wrong initially. After getting nowhere another lady came to see us which I believe was the Manager and she was just as poor to deal with the situation. We told them to take the dessert away. This was not about the money, it was the principle. There are other dessert places nearby, will not be visiting again. I'd rather spend my money where we will be valued as customers.

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shafeek yunis . 2024-02-17

MORE AT Google

Disappointed. Stone cold and rubbery. Really gone downhill. Waste of money.

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Emma . 2024-02-16

MORE AT Just Eat

Absolutely exceptional food as always, great friendly service, I had the lotus biscoff Sunday

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Raman . 2024-02-10

MORE AT Just Eat

Waffle was stone cold, we had ordered 50/50 waffle to share with two different toppings. They sent the waffle with just one of the chosen toppings. Took over an hour to arrive.

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Pippa . 2024-02-09

MORE AT Just Eat

7 items on my order, put a note on to please get order correct as my kids added different things to their cookie dough/ crepe etc. still got it wrong! 2 chocolate shots that wasn’t melted properly and the quality chocolate was awful. Cookie dough’s was cold. Won’t be ordering again

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shirraleigh . 2024-02-07

MORE AT Just Eat

For two small sponges two small ice cream n chocolate fudge cake cost £22 and having to wait 1 1/2 hours

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David . 2024-02-06

MORE AT Just Eat

The donuts and the sauce was cold. Was late than it should have been. Waited nearly 2 hrs

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Jamie . 2024-02-03

MORE AT Just Eat

Really nice food but it had gone cold. However we microwaved what we could and still enjoyed it :)

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Rachael . 2024-02-02

MORE AT Just Eat

A very good shop and a fav of my kids ... The donuts are made fresh and a good selection of icecreams :)

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Aditya Singh (Adifotos) . 2024-01-23

MORE AT Google

Excellent food and service by Zainab, Ayisha and Sundas - very professional, prompt service lovely food and good atmosphere, very clean and well looked after. Will happily return again!

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Mohammad Faraz . 2024-01-20

MORE AT Google

Sent me a undercooked choc brownie. Disgusting

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Karl . 2024-01-13

MORE AT Google

Order a sundae with banana ect It had come in food container It like soup 🤦‍♀️ waste of money if I could put picture up I would

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pen simchan . 2024-01-09

MORE AT Google

so so nice- best desserts ever- they always get it bang on

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Lucy . 2024-01-03

MORE AT Just Eat

Food was cold. Swapped item without checking or confirming. Couldn't eat replacement due to dietary requirements

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Amer . 2023-12-31

MORE AT Just Eat

Order was missing ice cream, cookie dough was thin and basic, paid for flake but didn’t have them so was given kinder beuno, didn’t meet expectations of the pictures on the menu.

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Colette . 2023-12-31

MORE AT Just Eat

The food was late and cold by the time it got here. Delivery driver didn’t say anything to me when he dropped it off after numerous attempts of trying to contact oh so yum. Very disappointed! When usually they’re one I can’t hand on heart say they’ve never disappointed before.

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Jen . 2023-12-29

MORE AT Just Eat

The doughnuts were cold and not fresh. Had them many times before and they have never been like this. Ice cream totally melted

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Nayaab . 2023-12-21

MORE AT Just Eat

Ordered a crepe. Was hard on the edges and the Nutella was not Nutella, tasted like a knock off

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Riffat . 2023-12-19

MORE AT Just Eat

The milkshake and sundaes were amazing

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Amar Mahmood . 2023-12-10

MORE AT Google

Gutted. Milk cake totally different to what I used to order! Other items arrived cold. :-(

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Baljinder . 2023-12-05

MORE AT Just Eat

When I went to pick up the order I had to wait 5 mins when I got a message saying it’s ready to be collected and then when I got home I was given the wrong order which meant I had make a second trip and even then I had to wait and staff wasn’t apologetic at all

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Mariam . 2023-12-04

MORE AT Just Eat

The cookie dough seems to he getting thinner. The delivery time was long and the food cold. Still tastes amazing.

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Lindsay . 2023-12-03

MORE AT Just Eat

Where to begin the young girls should go to a night club if they feel so strongly about dancing about with loud music, flirting with the male customers who come in. It was so uncomfortable I kept asking my partner to leave but our deserts eventually came. Not going back here again the staff are way to immature, think coming to work means leaving professionalism at home

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Nida Ahmed . 2023-12-01

MORE AT Google

Amazing service from sim, madiha and jass. Thank you to madiha for my waffle it was sooo nice!! Best staff ever

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Tayyib Sarwar . 2023-11-28

MORE AT Google

Amamzing service - got recommended a clound 9 waffle by madiha , simran and jas Absolutely delicious 😍😍😍😍😍😍😍

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Shoaib !!!! . 2023-11-28

MORE AT Google

Food was really late. Got a notification just after 21:00 saying on the way and arrived 30 minutes later. Original delivery time was 20:45 - 21:05. Food is always good from here, and because of this, I’ll definitely order again, but the long wait has left a bit of a sour taste in my mouth on this occasion.

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Sarah . 2023-11-28

MORE AT Just Eat

A massive thank you to Zain and Aleeza today for making my daughter’s birthday a very special memory. We’ll definitely be coming and again.

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Majid Ali . 2023-11-26

MORE AT Google

Turned up cold and I dont live far, seems to turn up cold every time, probably the last time I order unless I am ordering a cold drink.

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Shauna . 2023-11-25

MORE AT Just Eat

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